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15620211-US-05.09 Rev. B
ReSound Plus5 ITC
RP30, RP30-D,
RP30-P, RP30-DP
GN ReSound North America
8001 Bloomington Freeway
Bloomington, MN 55420-1036
phone: 1-888-735-4327
fax: 952-769-8001
GN ReSound Canada
303 Supertest Road
Downsview, Ontario M3J 2M4
phone: 1-888-737-6863
www.gnresound.com • consumerhelp@gnresound.com
USER GUIDE
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CONTENTS page
Your ReSound Plus5 Hearing Instrument 4–5
Program Selector 6
Your Program Environments 6
Telecoil 6
Directionality 7
Stand-By Mode 7
On/Off Function 7
SmartStart™ 8
Volume Control 8
Insertion of the Hearing Instrument 9
Removal of the Hearing Instrument 10
Low Battery Warning 10
Changing the Battery 10–11
Battery Warning Information 11
Daily Maintenance 12
Cleaning the Microphone Sound Inlet 13
Changing the Sound Outlet Filter/
Cleaning the Sound Outlet 13
Telephone Use 14
Using Assistive Listening Systems 15
General Precautions 16
Important Notice for Prospective Hearing Aid Users 17–18
Children with Hearing Loss 18
Warning to Hearing Aid Dispensers 19
Troubleshooting Guide 20–21
Technical Data 22
Warranty and Repairs 22
Key Word Index 23
ReSound Plus5
IN-THE-CANAL
PERSONAL HEARING SYSTEM
Congratulations on the purchase of your new fully
digital GN ReSound hearing instrument! This booklet
describes the functionality of all ITC (In-The-Canal)
models in the ReSound Plus5 product line. The
functionality depends on the model; your hearing
healthcare professional will highlight the features of
your particular hearing instrument.
GN ReSound’s advanced technology and customized
programs, selected by your hearing healthcare professional, will bring the best possible hearing solution
to your family life, and your professional and social
activities.
Your hearing instrument has been adjusted to your
individual hearing loss. Please familiarize yourself with
the information in this booklet. Proper understanding
and use of your new GN ReSound hearing instrument
will allow you to derive maximum hearing benefit.
This instruction covers the following ReSound Plus5
ITC products: RP30, RP30-D, RP30-P and RP30-DP.
ReSound Plus5 is a trademark of GN ReSound.
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7. Sound Outlet
8. Manufacturer
9. Model
10. Serial Number
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Your ReSound Plus5 Hearing Instrument
1. Program Selector
2. Battery Compartment and On/Off Switch
3. 1st Microphone Sound Inlet
4. 2nd Microphone Sound Inlet (optional)
5. Air Vent
6. Volume Control (optional)
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1
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GN ReSound
RP30-D
X
X
X
X
X
X
X
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Directionality (optional)
The ReSound Plus5 models RP30-D and RP30-DP are
equipped with two microphones, which offer directionality.
That is a function that enables better speech understanding
in noisy situations. This function focuses on speech from in
front of you while sounds coming from behind you are suppressed. Please ask your hearing healthcare professional
how to activate directionality.
Stand-By Mode
To put the instrument into stand-by mode, hold down the
program selector for five seconds. You will hear a series of
beeps, and the device is now in stand-by mode.
Before returning to functional mode, you will need to wait
approximately five seconds. After waiting, press the program selector once. Please note that the instrument is using
a small amount of power when it is in stand-by mode.
On/Off Function
Your ReSound Plus5 ITC is equipped
with an on/off switch integrated
into the battery compartment.
When the battery compartment is fully closed, the instrument is turned on in its
functional mode and Program 1
will be activated.
To turn the instrument off, open the battery compartment
with your fingernail. Whenever you are not wearing the
instrument, remember to turn it off to reduce battery consumption.
Program Selector
Your hearing healthcare professional has most likely programmed multiple programs into your instrument. You can
select programs simply by depressing the program selector
once. You will then hear one or more “beeps,” indicating
which program you have selected. Your hearing instrument
will switch programs as follows:
Examples:
2 programs: 1→ 2, 2 → 1
With telecoil: 1 → 2, 2 → T, T → 1
With telecoil plus microphone: 1 → 2, 2→T, T → MT, MT →1
You can always return to Program 1 by turning your instrument off and then on again or by placing it in stand-by
mode and then returning to its operating mode.
Your Program Environments
Program Description of when to use
Telecoil
All the ReSound Plus5 ITC instruments offer telecoil as an
optional feature. See section “Telephone Use” (page 14) for
a detailed description of the telecoil function.
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SmartStart™
SmartStart™ allows you to insert the instrument in the ear
without annoying sounds like squealing. It delays the
switch-on time ten seconds after closing the battery
compartment, and is indicated by a beep every second after
closing the battery compartment.
Volume Control (optional)
Your instrument might be equipped with a volume control.
With the volume control you can turn the volume up and
down. When wearing the instrument, you can increase the
volume by turning the volume control wheel toward the
front of the head and reduce volume by turning it toward
the back of the head.
For each volume step, you will hear a “beep” signal indicating the change. If you reach the upper or lower limit of the
volume control range, there will be a different type of
“beep” signal with a lower pitch.
Please note that your instrument has been fitted by your
hearing healthcare professional and that your hearing loss
has required a certain amount of amplification. This means that you may not
be able to increase the volume as
much as you can decrease it.
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Insertion of the Hearing Instrument
To insert the hearing instrument into your ear:
1. Grip the instrument with your thumb and forefinger
(as shown), either above and below or on the sides (as
shown) with the program selector on top.
2. Place the sound outlet portion into your ear canal.
3. Insert the hearing instrument carefully with a slight
“corkscrew” motion.
By experimenting, you may find a method that is easier
for you. When properly inserted, the instrument should fit
comfortably and tightly in your ear. It is important that the
custom shell fits correctly into your ear. If your hearing
instrument irritates your ear in any way and prevents you
from wearing your hearing instrument, please contact your
hearing healthcare professional to have the custom shell
modified. You should never attempt to modify the shape of
the custom shell yourself.
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side facing the “+” on the battery door. It should fit in like
a puzzle piece. The battery door should close very easily.
Never use force to close the door as this may damage your
hearing instrument.
Always use a size 312 or 10A zinc-air battery, whichever is
correct for your instrument. Please note that if the battery is
weak, the hearing instrument performance will be reduced.
Removing the battery when you are not wearing the instrument will help prevent corrosion of the battery contacts and
reduce battery consumption.
Battery Warning Information
Batteries contain dangerous substances and should be disposed of carefully in the interest of your safety and for the
environment.
• Do NOT attempt to recharge batteries that are not
specifically designated rechargeable as they may leak or
explode.
• Do NOT attempt to dispose of batteries by burning them.
• Keep batteries away from small children and pets.
• Do NOT place batteries in your mouth. If swallowed, see
a physician immediately or call the National Button Battery
Hotline collect at (202) 625-3333.
Removal of the Hearing Instrument
To remove the hearing instrument:
1. Gently massage behind your earlobe with an upward
and downward motion to dislodge the instrument.
2. Place your thumb on the bottom and forefinger on the
top of the instrument, and carefully remove the instrument out of your ear canal with a slight “corkscrew”
motion.
By experimenting, you may find a method that is easier for
you. Consult your hearing healthcare professional if you
have difficulty removing the hearing instrument.
Low Battery Warning
When the battery voltage/power decreases to a low level,
the instrument will inform you by a soft low battery warning signal (beep-beep). The signal indicates you should
replace the battery, and so we recommend that you always
have a spare battery available.
The battery warning signal will be repeated every 5–10 minutes until the battery runs out of power. The instrument will
then automatically switch off.
Changing the Battery
The batteries for the hearing instrument
are quite small, which may cause difficulty in seeing the battery and battery door
markings. A magnifying glass and
good lighting may be helpful.
Open the battery compartment completely using your
fingernail, as described earlier. After removing the old battery, insert the new one with the “+” (flat)
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“+”
“+”
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Daily Maintenance
Keep your hearing instrument clean and dry. Wipe the case
with a soft cloth or tissue after use to remove grease or
moisture.
If the instrument has been exposed to high humidity or
perspiration, enclose it in a ReSound ReStore drying unit or
a sealed container together with a drying agent (desiccant)
overnight. Consult your hearing healthcare professional
concerning which drying options are available for your use.
To avoid the need for unwarranted repairs:
• Never immerse the instrument in water or other liquids
since this may cause permanent damage to the circuitry.
• Protect your hearing instrument from rough handling, and
avoid dropping it on hard surfaces or floors.
• Do not leave the instrument in or near direct heat or sunlight since excessive heat can damage the instrument or
deform the casing.
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Cleaning the Microphone Sound Inlet
For proper function of the microphone, it is important to clean
the sound inlet to remove dust or other sound disturbing
debris. The soft brush, provided with your hearing instrument,
can be used for this purpose. Your hearing healthcare professional can instruct you on how to properly use this tool.
Changing the Sound Outlet Filter/
Cleaning the Sound Outlet
Your ReSound Plus5 hearing instrument may be equipped
with a sound outlet filter (consult your hearing healthcare
professional). This filter is located at the end of the sound
outlet and prevents debris from getting into the hearing
instrument. If the hearing instrument seems to have lost
power and changing the battery does not help, the filter
may be blocked, and needs to be changed. Your hearing
healthcare professional can instruct you on how to change
the filter.
If your hearing instrument does not have a filter, earwax
and/or other debris may collect in the sound channel. The
cleaning loop, provided with your hearing instrument, can
easily be used to remove this material. Your hearing healthcare professional can instruct you on how to properly use
this tool. When using this tool, be careful not to damage or
pull the tubing placed at the opening of the sound outlet. If
this is pulled out, the hearing instrument may need to be
returned for repair.
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system that allows for use of the telephone while greatly
reducing the chance of feedback. Hold the phone close to
the hearing instrument, but not directly on it. If there is feedback, it may take a few seconds for the instrument to adapt.
Using the telephone, while wearing your hearing instrument, may require some practice.
Using Assistive Listening (Tele-Loop) Systems
Many gathering places are equipped with assistive listening
(tele-loop) systems, for example, in schools, theaters and
houses of worship. To take advantage of a tele-loop system,
select the telecoil program. When the telecoil program has
been selected, you will be able to hear a clean sound signal
via the tele-loop system. If the instrument goes dead in the
telecoil program, this may be because the loop system is not
operating. If a school, theater or house of worship does not
have a tele-loop system, try and sit as close as possible to
the front and use one of the microphone programs.
Telephone Use
Your hearing instrument may be equipped with an induction coil (telecoil) that picks up magnetic emanations from a
hearing instrument compatible telephone. Your hearing
healthcare professional can program one of your listening
programs to take advantage of the telecoil. By selecting the
telecoil program, the hearing instrument will only pick up
the sounds coming from the telephone.
When using the telecoil program, the receiver of the telephone should be held as shown in the drawing. You may
need to move the handset around slightly to find the best
reception.
If you do not wish to have a telecoil program, you may still
use the phone while wearing your hearing instrument.
Many hearing instruments will whistle (feedback) when in
close proximity to a telephone. To reduce the potential for
this problem, your hearing instrument is equipped with an
adaptive digital feedback suppression (Stabilizer™ DFS)
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General Precautions
• Consult a physician if you find a foreign object in your ear
canal, if you experience skin irritation or if excessive earwax accumulates with the use of the hearing instrument.
•Different types of radiation, for example, from NMR,
MRI or CT scanners, may damage the hearing instrument.
Therefore, do not wear the hearing instrument during
these or other corresponding scanning procedures. Other
types of radiation (burglar alarms, room surveillance systems, radio equipment, mobile telephones, etc.) contain
less energy and will not damage the hearing instrument.
They could, however, momentarily affect the sound quality or create strange sounds from the hearing instruments.
•Warning: Do not wear the hearing instrument in mines or
other explosive areas, unless those areas are certified for
hearing instrument use.
• Keep the instruments away from children under the age
of three. Hearing instruments contain small parts that may
present a choking hazard.
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Important Notice for Prospective
Hearing Aid Users
Good health practice requires that a person with a hearing
loss have a medical evaluation by a licensed physician
(preferably a physician who specializes in diseases of the ear)
before purchasing a hearing aid. Licensed physicians who
specialize in diseases of the ear are often referred to as otolaryngologists, otologists, or otorhinolaryngologists. The
purpose of the medical evaluation is to assure that all
medically treatable conditions that may affect hearing are
identified and treated before the hearing aid is purchased.
Following the medical evaluation, the physician will give you
a written statement that states that your hearing loss has
been medically evaluated and that you may be considered a
candidate for a hearing aid. The physician will refer you to
an audiologist or a hearing aid dispenser, as appropriate, for
a hearing aid evaluation.
The audiologist or hearing aid dispenser will conduct a hearing aid evaluation to assess your ability to hear with and
without a hearing aid. The hearing aid evaluation will
enable the audiologist or dispenser to select and fit a hearing aid to your individual needs.
If you have reservations about your ability to adapt to amplification, you should inquire about the availability of
a trial-rental or purchase-option program. Many hearing
aid dispensers now offer programs that permit you to wear
a hearing aid for a period of time for a nominal fee
after which you may decide if you want to purchase the
hearing aid.
Federal law restricts the sale of hearing aids to those individuals who have obtained a medical evaluation from a
licensed physician. Federal law permits a fully informed
adult to sign a waiver statement declining the medical
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Warning to Hearing Aid Dispensers
A hearing aid dispenser should advise a prospective hearing
aid user to consult promptly with a licensed physician
(preferably an ear specialist) before dispensing a hearing
aid if the hearing aid dispenser determines through inquiry,
actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions:
(i) Visible congenital or traumatic deformity of the ear.
(ii) History of active drainage from the ear within the
previous 90 days.
(iii) History of sudden or rapidly progressive hearing loss
within the previous 90 days.
(iv) Acute or chronic dizziness.
(v) Unilateral hearing loss of sudden or recent onset
within the previous 90 days.
(vi) Audiometric air-bone gap equal to or greater than
15 decibels at 500 Hertz (Hz), 1,000 Hz and 2,000 Hz.
(vii) Visible evidence of significant cerumen accumulation
or a foreign body in the ear canal.
(viii) Pain or discomfort in the ear.
evaluation for religious or personal beliefs that preclude
consultation with a physician. The exercise of such a waiver
is not in your best health interest and its use is strongly
discouraged.
A hearing aid will not restore normal hearing and will not
prevent or improve a hearing impairment resulting from
organic conditions.
The use of a hearing aid is only part of hearing rehabilitation and may need to be supplemented by auditory training and instructions in lipreading. Consistent use of the aid
is recommended. In most cases, infrequent use does not
permit you to attain full benefit from it.
Children with Hearing Loss
In addition to seeing a physician for a medical evaluation,
a child with a hearing loss should be directed to an audiologist for evaluation and rehabilitation since hearing loss may
cause problems in language development and the educational and social growth of a child. An audiologist is
qualified by training and experience to assist in the evaluation and rehabilitation of a child with a hearing loss.
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POSSIBLE REMEDY
•Turn on
• Replace battery
•Insert battery properly
• Clean sound inlet or outlet
• Change earwax/cerumen filter
• Replace battery
• Reinsert carefully
• Clean sound inlet or outlet
• Change earwax/cerumen filter
• Consult your hearing healthcare professional
• Consult your physician
• Consult your hearing healthcare professional
• Remove and reinsert
• Consult your hearing healthcare professional
• Replace battery
• Consult your hearing healthcare professional
• Consult your hearing healthcare professional
• Consult your hearing healthcare professional
Troubleshooting Guide
SYMPTOM CAUSE
No sound • Not turned on
• Battery low/dead
• Battery improperly inserted
• Blocked sound inlet or outlet
• Blocked earwax/cerumen filter
Not loud • Battery low
enough • Instrument loose
• Blocked sound inlet or outlet
• Blocked earwax/cerumen filter
• Change in hearing
• Excessive earwax
•Volume set too low
Whistles • Instrument improperly inserted
• Poorly fitting instrument
Sound not clear • Battery low
or distorted • Poorly fitting instrument
• Hearing instrument damaged
• Hearing instrument settings
not optimal
If there are any other problems not mentioned in this
guide, please contact your hearing healthcare professional.
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Key Word Index
Assistive listening (tele-loop) systems 15
Battery change 10,11
Battery compartment 4,10–11
Children with hearing loss 18
Cleaning the instrument 12,13
Directionality 7
Earwax/cerumen 13
Environmental programs 6
Insertion 9
Low battery warning 10
Maintenance 12,13
Notice for prospective hearing aid users 17–18
On/Off function 4,7
Precautions 16
Program selector 4,6
Removal 10
SmartStart™ 8
Sound outlet 5,13
Stand-by mode 7
Technical data 22
Telecoil use 6
Telephone use 14
Troubleshooting guide 20–21
User operated controls 4,6,7,8
Volume control 8
Warning to hearing aid dispensers 19
Warranty and repairs 22
Technical Data
Maximum Output (2cc coupler/ANSI S3.22-1996)
RP30 111 dB SPL (typical)
RP30-D 111 dB SPL (typical)
RP30-P 118 dB SPL (typical)
RP30-DP 118 dB SPL (typical)
Warranty and Repairs
GN ReSound grants you a comprehensive warranty on your
hearing instrument from the date of original purchase. We
will repair or replace the hearing instrument, at our discretion, when examination during the warranty period proves
it to be defective in workmanship or materials.
For repair or replacement, return the hearing instrument to
your hearing instrument dispenser first. If this is not possible, send the instrument to GN ReSound North America,
8001 Bloomington Freeway, Bloomington, Minnesota
55420-1036, or any other authorized service center. Proof
of purchase may be required. Do not attempt to open the
case of the hearing instrument since this will invalidate the
warranty. GN ReSound instruments not purchased from an
authorized GN ReSound dispenser are not covered by this
or any other warranty. This limited warranty does not apply
to products damaged because of misuse, abuse, normal
wear and tear, or repairs attempted or made by other than
GN ReSound or an authorized GN ReSound service center.
The warranty period is designated on your warranty card,
which is provided by your hearing instrument dispenser.
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