USER GUIDE
BEHIND-THE-EAR (BTE) MODELS:
STANDARD TUBE
THIN TUBE
RECEIVER IN-THE-EAR (RIE)
MINI RIE
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Hearing instrument model:
Battery size:
Tube type: Dome size:
Left serial number: Right serial number:
Introduction
Congratulations on the purchase of your new hearing instruments. ReSound’s innovative sound
technology and design, combined with the customised set-up selected by your hearing care
professional, will make hearing a more enjoyable experience. Hearing instruments will enable you
to hear sounds that you may not have heard in years because of your hearing loss. Practice and
a positive attitude are important in learning to use hearing instruments. Your ReSound instruments have been adjusted according to your individual hearing loss and needs. Some people
adjust quickly to wearing hearing instruments in their ears and hearing new sounds; other
people may need more time.
Please read this manual carefully in order to wholly benefit from the use of your hearing instruments. With proper care, maintenance, and usage, your hearing instruments will aid you in
better communication for many years. Ask your hearing care professional if you have any questions.
ReSound i s a registred trade m ark of GN ReSound A /S
Intended use
Generic air-conduction hearing instruments are wearable sound-amplifying devices intended to
compensate for impaired hearing. The fundamental operating principle of hearing instruments
is to receive, amplif y, and transfer sound to the ear drum of a hearing impaired person.
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Cleaning receiver tubing and domes . . . . .27
How to apply domes . . . . . . . . . . . . . . . .27
Replacing the wa x filter
(receiver in-the-ear models). . . . . . . . . . . . 29
General precautions. . . . . . . . . . . . . . . . . 31
General warnings . . . . . . . . . . . . . . . . . . .32
Battery warning Information . . . . . . . . . . . 34
Troubleshooting guide . . . . . . . . . . . . . . .36
Technical Data . . . . . . . . . . . . . . . . . . . . .44
Warranty and repairs . . . . . . . . . . . . . . . . 47
CONTENTS
Introduction . . . . . . . . . . . . . . . . . . . . . . . .2
Description of the hearing instruments . . . .6
Getting star ted. . . . . . . . . . . . . . . . . . . . .10
On/Off function . . . . . . . . . . . . . . . . . . . . 10
SmartStart . . . . . . . . . . . . . . . . . . . . . . . .10
Inserting/Replacing the battery . . . . . . . . . 11
Low battery indicator . . . . . . . . . . . . . . . . 12
Inserting/removing
hearing instr uments . . . . . . . . . . . . . . . . . 12
Operation of the hearing instrument . . . . . 16
Volume control (optional). . . . . . . . . . . . . . 16
Programme but ton (optional). . . . . . . . . . . 17
Stand-by function . . . . . . . . . . . . . . . . . . . 19
Telecoil (optional) . . . . . . . . . . . . . . . . . . .21
Tele-loop systems . . . . . . . . . . . . . . . . . . 21
Direct audio input (optional). . . . . . . . . . . .22
Connecting/Disconnecting audio boots . .22
Care and maintenance. . . . . . . . . . . . . . .24
Daily maintenance . . . . . . . . . . . . . . . . . .24
Cleaning earmoulds . . . . . . . . . . . . . . . . .25
Cleaning thin tubes and domes . . . . . . . .26
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Description of the
BTE hearing instruments
LV61-DI, LV761-DI, LV561-DI
LV71-DI, LV771-DI, LV571-DI
LV71-DVI, LV771-DVI, LV571-DVI
LV81-DVI, LV781-DVI, LV581-DVI
1. Programme button
2. Battery compartment & On/Of f switch
3. Sound outlet
4. Front microphone inlet
5. Back microphone inlet
6. Volume control (optional)
7. Direct audio input
8. Left/Right indicator
(Left=Blue/Right=Red)
9. Battery lock (optional)
10. Model
11. Manufacturer
12. Serial number
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11. Direct audio input
12. Left/right indicator
13. Model, manufacturer and Serial number
RIE BTEs - LV70- DVIR, LV770-DVIR, LV570-DVIR
RIE Mini-BTEs* - DTT360, DTT260, DTT160
1. Receiver tube
2. Receiver Open Dome
3. Receiver Tulip Dome
4. Receiver Power Dome
5. RIE mould
6. Sports lock
7. Battery compartment
8. Receiver
9. Programme button
10. Volume Control (optional)
* Volume control, telecoil, audio boots,
direct audio input, and tele-loop options
are not available for mini RIE models.
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on by ten seconds after the battery compar tment is closed. This reduces the risk that the hearing
instruments will whistle while you put them on.. With SmartStart, a beep will be heard for each
second of the delay period.
Inser ting/Replacing the battery
1. Open the batter y door completely by using your fingernail.
2. Remove the used battery if present. Inser t the new battery with the
positive side in the correct position. The battery door has a ‘+’ indicator
to help determine the correct insertion.
3. Always use Zinc-batteries.
4. Gently close the battery door.
Tip: When the hearing instruments are not in use for an extended period of time,
removing the batteries may help prevent corrosion of the battery compartment, and ensure that
battery life is not shortened.
Getting start ed
On/Off function
1. When the batter y door is closed, the hearing instrument
turns on, and the default program will be activ ated.
2. To turn off the hearing instrument, open the battery door.
Many individuals can use their fingernail to pull it open.
Tip: Whenever the hearing instruments are not in use, remember
to turn them off to avoid unnecessary battery consumption.
SmartStart
Hearing instruments can be turned on once you have placed them on your ears. If you prefer to
turn them on just prior to placing them on your ear, your hearing care professional can activate a
function called SmartStar t. This function will delay the time in which the hearing instruments tur n
On
Off
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3. Turn the top part of the earmould gently backwards and forwards so that it
tucks behind the fold of skin above your ear canal.
4. Move the earmould up and down and gently press to ensure it is positioned
correctly in the ear. Opening and closing your mouth can ease insertion.
5. Make sure the hearing instrument is seated behind the ear.
By experimenting, an easier method may be discovered. With proper insertion,
hearing instruments should fit snugly but comfortably. If hearing instruments
cause irritation of the ears, contact your hearing care professional. Never
attempt to modify the shape of the hearing instrument, earmoulds, or tubing
yourself.
Tip: It may be helpful to pull your ear up and outward with your opposite hand
during inser tion.
Low battery indicator
Your hearing care professional can activate a low batter y indicator in your hearing instruments.
The hearing instrument will reduce amplification and emit a beep signal if bat tery power gets too
low. This signal will recur every five minutes until the hearing instrument automatically switches
off. The low batter y indicator can var y slightly, depending on the type of battery used. It is recommended that you keep spare batteries on hand.
Inserting/Removing hearing instruments
Insertion (custom earmoulds)
1. Hold the earmould between your thumb and index finger and position its sound outlet in
your ear canal.
2. Slide the earmould all the way into your ear with a gentle, twisting movement.
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Removal (cu stom earmolds)
1. Hold a portion of your earmould towards the back of the ear.
2. Pull the earmould outward and simultaneously rotate the earmould forward.
3. Consult your hearing care professional if you have difficulties removing the hearing instrument.
Removal (domes/custom earmoulds)
1. Hold the thin tube with your thumb and forefinger and pull the tube
outward.
2. For thin tube custom earmoulds, grasp the removal string and pull the
earmould outward.
3. Consult your hearing care professional if you have difficulties removing
the hearing instrument.
Insertion (domes/custom earmoulds)
1. Hold the thin tube where it bends, and gently push the dome into the ear canal. Push the
dome far enough into the ear canal so that the thin tube lies flush with the head.
2. It is important that the tube and the dome fit correctly into your ear.
3. When the dome is place correctly, you should not be able to see the thin tube sticking out
when facing a mirror.
Note: You should never
attempt to bend or modify
the shape of the thin tube.
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Programme button (optional)
Depending on your experience level with hearing instruments, individual hearing needs, and the type of listening environments you
experience, your hearing care professional may activate additional
programmes. If additional programmes have been activated, the
following list explains how they work.
1. You can switch between programmes by pushing the programme button
once.
2. You will then hear one or more beeps. The number of beeps indicates which programme
you have selected (one beep = programme one, two beeps = programme two, etc.).
3. When the hearing instruments are turned off and then back on, the hearing instrument
always returns to the default setting (programme one).
Operat ion of the hearing instrument
Volume control (optional)
The volume control will allow the volume of hearing instruments
to be increased or decreased.
1. To increase the volume, push the volume control up.
2. To decrease the volume, push the volume control down.
When volume is increased or decreased, a beep signal will be
heard for each incremental change. When the upper or lower
limits of the volume range are reached, a beep signal with a longer duration will be heard.
If available on your model, your hearing care professional may have activated a function that
enables the hearing instruments to learn how you adjust the volume control settings. With this
function, the hearing instruments will learn your volume preferences over time, and will adjust
the volume automatically. This can be deactivated or reset by your hearing care professional.
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Stand-by function
Some individuals may find that they would like the hearing instruments muted in certain
situations while wearing them. Your hearing care professional can activate a stand-by function
in your hearing instruments, which causes them to not process or amplify sound. The stand-by
function can be accessed by pressing and holding the programme button for five seconds. A
series of beeps will be presented prior to activation of the stand-by function. To return to the
default programme and de-activate the stand-by function, press the programme button once
(this is possible after at least five seconds in the stand-by mode).
Programme Description of when to use
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Telecoil (optional)
If equipped, a telecoil can be activated by your hearing care professional and accessed through
one of the additional programmes. A telecoil picks up a telephone’s magnetic signal and converts it to sound. An optional telephone programme may help to improve speech understanding
on the telephone. When using a telecoil programme, the receiver of the telephone may need to
be held closer to the hearing instrument. The handset of the telephone may need to be moved
to slightly different positions in order to find the best reception.
Tele-loop sys tems
Many places, such as theatres, houses of worship, and schools are equipped with tele-loop
systems. When using a telecoil programme with tele-loop systems, sound is picked up directly
and may improve speech understanding. If there is no sound from the hearing instruments in
a tele-loop system and with a telecoil programme activated, the tele-loop system may not be
turned on or is not operating correctly. If a facility is not equipped with a tele-loop system, sitting
as close as possible to the front may be helpful.
Telephone use
Finding the optimal position for holding a telephone may require practice
for some individuals, and one or more of the following suggestions may
be helpful.
1. Hold the telephone as you would normally.
2. Hold the telephone towards the top of the ear (closer to where the
microphones are).
3. If whistling occurs, it may take a few seconds of holding the telephone in the same position
before the hearing instrument adapts.
4. Any whistling may also be decreased by holding the telephone slightly away from the ear.
5. Depending on your individual needs, your hearing care professional may activate a programme specifically for telephone use.
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Direct audio input (opt ional)
Use of direct audio input (DAI), which enables a direct connection of the hearing instruments to
items such as television, radio, and remote microphones, may increase speech understanding
for some individuals. The sound source is connected to the hearing instruments by a cable or
a wireless FM system to the audio boot. This accessor y connects to the bottom of the hearing instruments, and once properly clicked into place, the hearing instruments switch to DAI
automatically.
Connect ing/Disconnecting audio boots
Connecting audio boots
1. Align the tip of the audio boot with the groove just above the battery
compartment and below the model number.
2. Once in place, move the boot in the direction of the
battery compartment.
3. Gently click the audio boot onto the hearing instrument.
Disconnecting audio boots
4. Press and hold the button on the front side of the
audio booth.
5. Gently remove the audio boot from the hearing
instrument.
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In order to avoid damage due to humidity or excessive perspiration, the use of a dr ying kit is
recommended. Some drying kits are electric, and in addition to thoroughly
drying out hearing instruments, they help sanitize.
Cleaning earmoulds
1. Remove the earmould and attached tubing from the hearing
instruments prior to cleaning.
2. Clean the earmould using a mild soap, and rinse with lukewarm water.
3. After cleaning, dry earmoulds thoroughly and remove any residual
water and debris from the tubing utilising an air bulb and wire loop.
Note: Earmould tubing may become stiff, brittle, or discoloured over time.
Contact your hearing care professional regarding tube changes.
Care and m aintenance
Proper handling
1. Never immerse hearing instruments in water or other liquids, as liquids may cause permanent damage to the hearing instruments.
2. Avoid rough handling of hearing instruments or dropping them on hard sur faces or floors.
3. Do not leave hearing instruments in or near direct heat or sunlight, as excessive heat can
cause damage or deform the casing.
4. Hair spray, make-up, etc. may damage hearing instruments, and
they should be removed prior to the application of cosmetics.
Daily maintenance
It is important to keep your hearing instrument clean and dry. On a
daily basis, clean the hearing instruments using a soft cloth or tissue.
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Cleaning receiver tubing and domes
Wipe receiver tubes down with a damp cloth. Do not try to remove.
How to apply domes
It is recommended that your hearing care professional change domes, as incorrect dome replacement could result in injury.
Standard domes
1. Push the new dome over the
flanges on the thin tube.
2. Make sure that the new dome is
properly and securely mounted.
Cleaning thin tubes a nd domes
1. Remove thin tubes from hearing instruments before cleaning by
unscrewing them counter clockwise.
2. Wipe down thin tubes and domes with a damp cloth.
3. In order to clear the thin tube of moisture and debris, push the black
cleaning rod through the thin tube, beginning at the end opposite the
dome.
Note: Thin tube and dome systems should be changed ever y three months or sooner, should
the components become stiff or brittle.
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Replacing the wax filter (receiver in-the-ear models)
RIE models have two types of wax filters that protect against wax and moisture. The first wax
guard is par t of the domes. The second wax guard is placed directly on top of the receiver.
These filters come in blue and red colors to further help identify left from right hearing instruments (left=blue; red=right). It is recommended that these are changed as needed.
To change these filters, the following steps are needed:
1. Remove and discard the used dome, and brush the receiver area with the receiver pointed
down.
Tulip domes
Tulip domes are mounted in a similar manner to standard domes, but a few extra steps are
required. Tulip domes consist of two “petals”. It is important to note that the largest petal is the
outermost petal. To ensure this:
1. Push the largest petal away from the thin tube using a finger. This bends the petal forward.
2. Then push the largest “petal” back, and it will be placed on top of the smaller petal.
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2. Inser t the threaded end of the HF3 tool into the used wax filter, and gently rotate clockwise.
3. Gently pull until the used filter is removed.
4. Discard the used filter in the slot located in the HF3 filter kit by pressing it into the center,
sliding it to one end of the slot, and pull until the filter is discarded.
5. Flip the HF3 filter tool, locate a new filter in the dial, and press the tip of the tool into the
center of the dial.
6. Gently pull the new filter out of the dial.
7. Align the new filter to the receiver.
8. Press the new filter into the opening, and simultaneously pull and rock back and forth until
the new receiver is in place.
Tip: Pressing on the new filter with the flat side of the HF3 filter tool can give extra insurance that
the filter is correctly in place.
General precautions
1. Do not leave hearing instruments in the sun, near an open fire, or in a hot, parked car.
2. Do not wear hearing instruments while showering, swimming, in heavy rain, or in a moist
atmosphere such as a steam bath or sauna.
3. Should the hearing instrument become moist, remove the battery and place the hearing
instrument in a closed container with a drying agent. Your hearing care professional can
provide options for dr ying containers or kits.
4. Remove the hearing instruments when applying items such as cosmetics, perfume, aftershave, hair spray, and suntan lotion.
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General warnings
1. Consult a hearing care professional if you discover a foreign object in your ear canal, if you
experience skin irritation, or if excessive ear wax accumulates with the use of the hearing
instrument.
2. Dif ferent types of radiation, from e.g. NMR, MRI, or CT scanners, may damage hearing instruments. It is recommended not to wear hearing instruments during these or other similar
procedures. Other types of radiation, such as burglar alarms, room surveillance systems,
radio equipment, mobile telephones, contain less energy and will not damage hearing
instruments. However, they have the potential to momentarily affect the sound quality or
temporarily create strange sounds from hearing instruments.
3. Do not wear hearing instruments in mines, oil fields, or other explosive areas unless those
areas are cer tified for hearing instrument use.
4. Do not allow others to use your hearing instruments. This may cause damage to the hearing instruments or to the hearing of the other individual.
5. Due to chocking ha zards, hearing instrument usage by children or mentally challenged
individuals should be supervised at all times.
6. Hearing instruments should be used only as prescribed by your hearing care professional.
Incorrect use may result in hearing loss.
7. Warning to hearing care professionals: Special care should be exercised in selecting and
fitting hearing instruments with ma ximum sound pressure level that exceeds 132dB SPL
with an IEC 50711:9181 occluded ear simulator. There may be a risk of impairment of the
remaining hearing.
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Battery warning information
1. Do not put batteries in your mouth, as they can be harmful if swallowed. If swallowed, seek
medical help immediately.
2. Keep batteries away from children and mentally challenged persons.
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TROUBLE SHOOTING GUIDE
SYMPTOM CAUSE
No sound • Not turned on
• Dead battery
• Batter y door will not close
• Blocked earmould or tube
• Blocked wa x filter
POSSIBLE REMEDY
• Turn on by closing the battery door
• Replace battery
• Inser t battery properly
• Clean earmould or tube
• Replace wax filter or consult your hearing care professional
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TROUBLE SHOOTING GUIDE
SYMPTOM CAUSE
Not loud • Incorrect earmould placement
enough • Blocked earmould or dome
• Blocked sound outlet filter
• Change in hearing sensitivity
• Excessive ear wax
• Volume set too low
POSSIBLE REMEDY
• Reinsert earmould
• Clean earmould, replace dome, replace filter
• Change filter or consult your hearing care professional
• Consult your hearing care professional
• Consult your physician
• Increase the volume control if available or consult your hearing care professional
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TROUBLE SHOOTING GUIDE
SYMPTOM CAUSE
Excessive • Incorrect earmould placement
whistling / feedback • Incorrect dome placement
• Excessive ear wax
• Feedback control may need adjustment
• Earmould tubing worn or damaged
• Thin tube connection loose
• Hearing instrument settings not optimal
POSSIBLE REMEDY
• Re-insert earmould carefully
• Re-insert dome
• Consult your hearing care professional
• Consult your hearing care professional
• Consult your hearing care professional
• Change thin tube or consult your hearing care professional
• Consult your hearing care professional
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If there are any other problems not mentioned in this guide,
please contact your hearing care professional.
TROUBLE SHOOTING GUIDE
SYMPTOM CAUSE
Sound • Weak batter y
distorted / • Improper earmould or dome fit
not clear • Hearing instrument damaged
• Hearing instrument settings not optimal
POSSIBLE REMEDY
• Replace battery
• Consult your hearing care professional
• Consult your hearing care professional
• Consult your hearing care professional
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TECHNICAL DATA
Hearing Instrument Maximum ou tput
Model (2ccCoupler / IEC 60118-7)
Standard tu be
LV61-DI, LV761-DI, LV561-DI 123dB SPL (typical )
LV71-DI, LV761- DI, LV561-DI 126dB SPL (ty pical)
LV71-DVI, LV771-DVI, LV571-DVI 126dB SPL (typical )
LV81-DI, LV781-DI, LV581-DI 133dB SPL (typical )
Thin tube
LV61-DI, LV761-DI, LV561-DI 123dB SPL (typical )
LV71-DI, LV771-DI, LV571-DI 129dB SPL (typical)
LV71-DVI, LV771-DVI, LV571-DVI 129dB SPL (typical )
TECHNICAL DATA
Hearing Instrument Maximum ou tput
Model (2ccCoupler / IEC 60118-7)
RIE
LV70-DVIR, LV770-DVIR, LV570-DVIR – Low power (LP), open 107dB SPL (typic al)
LV70-DVIR, LV770-D, LV570-D – LP 108dB SPL (typical)
LV70-DVIR, LV770-D, LV570-D – High power (HP), open 118dB SPL (typical)
LV70-DVIR, LV770-D, LV570-D – HP 119dB SPL (typi cal)
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Warrant y and repair s
ReSound grants a comprehensive warranty on hearing instruments from the original date of
purchase. Hearing instruments will be repaired or replaced at the discretion of Resound when
examination of the hearing instruments proves the existence of any defects in workmanship or
materials.
The warranty period of hearing instruments is designated on your warranty card, which is provided by your hearing care professional.
ReSound hearing instruments that malfunction must be repaired by a qualified technician. Do
not at tempt to open the case of hearing instruments, as this will invalidate the warranty. For
hearing instruments that require service, please contact your hear ing care professional for assistance.
TECHNICAL DATA
Hearing Instrument Maximum ou tput
Model (2ccCoupler / IEC 60118-7)
Mini RIE
DTT360, DT T260, DTT160 – LP, open 108dB SPL (typical)
DTT360, DT T260, DTT160 – LP 108dB SPL (typical)
DTT360, DT T260, DTT160 – Normal p ower (NP), open 115dB SPL (typic al)
DTT360, DT T260, DTT160 – NP 115dB SPL (typical)
DTT360, DT T260, DTT160 – HP, open 117dB SPL (typical )
DTT360, DT T260, DTT160 – HP 119dB SPL (typi cal)
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Worldwide Headquarters
GN ReSound A/S
Lautrupbjerg 7
DK-2750 Ballerup, Denmark
Tel.: +45 45 75 11 11
Fax: +45 45 75 11 19
www.resound.com
United Kingdom
GN ReSound Ltd.
Kirtlington Business Centre
Portway
Kirtlington
Oxon OX5 3JA
Tel.: +44 1869 352 800
Fax: +44 1869 343 466
www.gnresound.co.uk
Australia
GN ReSound Pty. Ltd.
Unit R1 Regents Park Estate
391 Park Road
Regents Park NSW 2143
Tel.: (free) 1800 658 955
Fax: +61 2 9743 7472
www.gnresound.com.au
New Zealand
GN ReSound (NZ) Ltd.
12 Parkway Drive
Mairangi Bay
Auckland
Tel.: (free) 0800 900 126
Fax: (free) 0800 007 695
www.gnresound.co.nz
Any issues relating to the EU Medical Device
Directive 93/42/EEC should be directed to
GN ReSound A/S.
17181800-GB-11.01 Rev.C
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