USER GUIDE
BEHIND-THE-EAR HEARING INSTRUMENTS
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Hearing in strument t ype desig nations for mod els includ ed in this user g uide are: BE70, FC C ID: X26BE70,
IC 6941C-BE70; LO85, FCC ID: X26LO85, IC: 6941C-LO85. Please see pag e 10 for a list of models refe rring to these t ypes.
Statement:
This devic e complies w ith part 15 of the FCC rul es and ICES- 003 of the IC rul es.
Operation i s subject to the fol lowing two co nditions: (1) this device may not cause harm ful inter ference,
and (2) this device m ust accept any i nterfere nce receive d, including i nterfere nce that may cause undesire d
operation.
Note: This equipment has been teste d and found to comp ly with the limits for a Class B di gital devic e, pursuant to part 15 of the FCC rules and ICES- 003 of the IC rules. Thes e limits are de signed to provid e reasonable protectio n against harmful inter ference in a residenti al installation. This equipment generates, uses a nd
can radiate rad io frequen cy energy an d, if not installe d and used in ac cordance w ith the instru ctions, may
cause harm ful interference to radio c ommunications. However, there is no gu arantee that inte rferenc e will
not occur in a particula r installatio n. If this equipment does ca use harmfu l interfere nce to radio or television
reception, wh ich can be dete rmined by tur ning the equi pment off a nd on, the user is e ncourage d to try to
correct the i nterfere nce by one or more of th e following me asures:
• Reorient or relocate the receiving antenna.
• Increase the separation b etween the e quipment and receiver.
• Connect th e equipment i nto an outlet on a ci rcuit different from the o ne in which the receiver is c onnected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or m odificatio ns can void the us er´s authorit y to operate the eq uipment
Intended use
Generic air-conduction hearing instruments are wearable sound-amplifying devices intended to compensate for impaire d hearing. T he fundame ntal operating princip le of hearin g instrumen ts is to receive, amp lify,
and transfer s ound to the ear dr um of a hearin g impaired pe rson.
The products are in compliance with the following regulatory requirements:
• In EU: the device co nforms to the Esse ntial Requirements acc ording to Annex I of C ouncil Dire ctive
93/42/EEC for medical d evices (MDD) and essential require ments and othe r relevant provisions of Direc tive 1999/5/EC (R&TTE).
• The declaration of conformity may be consulted at www.resound.com
• In US: FCC CFR 47 Part 15, subpart C.
• Other identified applicable international regulatory requirements in countries outside the EU and US.
Please refer to lo cal countr y requirements for these areas.
• Canada: thes e hearing in struments a re certified under the r ules of IC.
• Japanese Radio Law and Japanese Tele communications Business Law Compliance. This device is granted pursuan t to the Japanese Radio Law (電波法) and the Japanese telecommunications Business Law
(電気通信事業法) This device s hould not be mod ified (other wise the granted designati on number will
become invalid)
• Patents
US 7,593,537 US 8,00,849
ReSound i s a registred trade m ark of GN ReSound A /S
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Prescript ion use of this TSG hearing instrument
The TSG module should be used as prescribed by your doctor, audiologist or hearing healthcare professional. In order to avoid perma nent heari ng damages, the maxim um daily usa ge depends o n the level of
the generate d sound.
Should you deve lop any side ef fects from u sing the soun d generator, such as diz ziness, na usea, headaches, perc eived decre ase in auditor y functi on or increas e in tinnitus perception, you should disco ntinue
use of sound ge nerator and se ek medica l evaluation.
The target po pulation is pr imarily th e adult popul ation over 18 years of age. T his product may also be used
with childre n 5 years of age or o lder. However, children and physically or m entally challenged u sers will re quire training by a doctor, audiologist, hearing healthcare professional or the guardian for the insertion and
removal of the hearing instr ument conta ining the TSG mod ule.
Important notice for prospective sound generator users
A tinnitus mas ker is an elec tronic devic e intended to gen erate noise of sufficient i ntensity an d bandwidth to
mask interna l noises. It is a lso used as an a id in hearing external n oises and sp eech.
Good heal th practice requires that a p erson with a tinnitus con dition have a medical evalu ation by a licensed
physician (preferably a physician who specializes in diseases of the ear) before using a sound generator.
Licensed physicians w ho specialize in diseas es of the ear are of ten referred to as otolaryn gologists, otologists
or otorhinolaryngologists.
The purpos e of medical evaluation is to ass ure that all medically tre atable cond itions that may af fect tinnitus
are identifie d and treated before the sound ge nerator instr ument is use d.
The sound ge nerator instr ument is a tool to ge nerate sounds to be used with app ropriate coun selling an d/
or in a tinnitus management programme to relieve patients suffering from tinnitus.
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Introduction
Congratula tions on the purc hase of your new hearing inst ruments. ReS ound’s innovative sou nd technolog y
and design, combined with the customized programming selected by your hearing care professional, will
make hearin g a more enjoyab le experie nce. Hearing instrume nts will enab le you to hear soun ds that you
may not have heard in years beca use of your hear ing loss. Prac tice and a posi tive attitud e are impor tant
in learnin g to use hearin g instrumen ts. Your ReSound instr uments have bee n adjusted acc ording to your
individu al hearing l oss and nee ds. Some people adjust quickly to weari ng hearin g instruments in their ear s
and hearing new sounds; othe r people may n eed more time.
Please read th is manual ca refully in order to wholly be nefit from the u se of your hear ing instruments. With
proper care, m aintenance, a nd usage, your he aring instruments wil l aid you in better communication for
many years. As k your heari ng care professional if you have any question s.
Hearing instrument model:
Model 77: Battery si ze 13
Model 88: Battery size 13
Tube type:
Dome size:
Left serial number:
Right serial number:
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Importa nt notice for pros pective
sound generator users ...................4
Introduction............................6
Getting started ........................12
SmartStart ...........................12
Inserting/Replacing the battery............13
Low battery i ndicator ...................14
Low battery i ndicator whe n paired
with wireless accessories only ............14
Inserting/Removing hearing instruments.....15
Operation of th e hearing i nstrument . . . . . . . . 18
Flight mode* ..........................21
Telephone use.........................22
Listen to radio or T V ....................22
Using ReSou nd Hearin g Instrument s with
iPhone®, iPad®, and iPod touch®
(ReSound LiNX2) .......................23
Cellular phones........................23
PhoneNow ...........................23
Telecoil (optional).......................26
Tele-loop systems......................26
FM and Direct a udio input (opti onal) ........26
Connecting/Disconnecting direct audio boot
or integ rated FM .......................27
Importa nt points for FM .................28
Battery door lock (optional)...............29
Care and maintenance ..................30
Daily maintenance......................31
Cleaning earmoulds ....................31
Cleaning th in tubes and d omes ...........31
How to apply domes....................32
Using ReSou nd hearin g instruments with
smart phone apps......................33
General precautions ....................34
General warnings ......................35
Tinnitus Sound Generator (TSG) module ....37
Intended use fo r the TSG module ..........37
User instru ctions for the TSG m odule ......37
The scientific concepts that form the basis
for the device .........................38
Technical Specifications .................39
TSG warnings ........................40
TSG precautions.......................40
Battery warning information ..............42
Hearing instrument expectations ..........42
Warning to hear ing aid disp ensers (US O nly) . 43
Troubleshooting Guide ..................49
Warranty and repairs ...................52
Temperature test, trans port and storage
information ...........................52
Contents
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1
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8/9
10
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8/9
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15
16.a
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13
16.c
16.b
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Behind-the-ear (BTE) hearing instruments of t ype B E70 with FCC ID X2 6BE70,
IC numbe r 6941C-BE7 0 and size 13 batt ery
are avail able in t he foll owing var iants:
LS977-DW, L S777-DW, LS 577-DW
Behind-The-Ear (BTE) hearing instruments
type LO85 with FCC ID X 26LO8 5, IC num ber
6941C-LO8 5 and size 13 ba tter y are ava ilable
in following variants:
LS988 -DW, LS788 -DW, LS58 8-DW
The identifi cation numb er for the BE70 and LO85
device models can be foun d at location “10” as indicated in the illu strations on the n ext page.
1. Programme button
2. Battery c ompartm ent & On/Of f switch
3. Sound outlet
4. Front microphone inlet
5. Back microphone inlet
6. Volume control
7. Direct audio input
8. Left/Right indicator (Left=Blue/Right=Red)
9. Battery lock (optional)
10. M odel (in bat tery cham ber)
11. Manufacturer
12. Serial number (in battery chamber)
13. Earhook
14. Earmold and tubing
15. Th in Tu be
16. Domes/earmold
a. Open dome
b. Tulip-Dome
c. Custom earmold
Traditional fitting
(earm old and tube)
Open fit ting
(Thin Tube a nd dome)
2
1
3
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On
Off
Getting started
On/Off function
1. When the bat tery door i s closed, the he aring instr ument turn s on, and the defau lt programm e will be
activ ate d.
2. To turn off the h earing ins trument, ope n the batter y door. Many individ uals can use their finger nail to
pull it open.
SmartStart
Hearing in struments c an be turned o n once you have placed them on
your ears. If you p refer to turn them o n just prior to pl acing them on yo ur
ear, your hearing care professio nal can acti vate a function called Smar tStart. This function w ill delay the tim e in which the he aring instruments
turn on afte r the batter y compar tment is closed. With Smar tStart, a beep
will be heard for each seco nd of the delay pe riod.
Inserting/Replacing the battery
1. Open the battery door completely by using your
fingernail. Remove the used battery if present.
2. Prepare the new batte ry (plea se refer to page 6 for
information o n appropri ate battery t ype/size for your
hearing in strument). Remove t he protective foil a nd
wait 2 minutes b efore inser ting the batte ry into the
hearing in strument to all ow activation of th e battery.
3. Inser t the new batter y with the pos itive side in th e
correct position.
4. Gentl y close the bat tery door.
i
Tip:
1. Always use new Zinc-Air batte ries that have a mi nimum rema ining shelf life of 1 year.
2. Whe never the hea ring instru ments are not in us e, remember to tu rn them off to avoi d unneces sary
battery consumption.
3. Remove the sti cker from the bat tery and l et it air for 2 minu tes before you inse rt it.
4. If hear ing instrument is expe riencing freque nt loss of connection to Re Sound Unite accessor ies, contact
your hearin g care profess ional for a lis t of low impedan ce batterie s.
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Low battery indicator
Your hearing care p rofessiona l can activate a low ba ttery ind icator in your he aring instr uments. The h earing instrum ent will redu ce amplific ation and play a melody if bat tery power ge ts too low. This signal w ill
recur ever y 15 minutes until the hearing instr ument automati cally switch es off. The tim ing of the low batte ry
indicator ca n vary slig htly, depending on t he type of bat tery used. It is recommended that you keep spare
batteries on hand.
Low batter y indicator when paired with wireless accessories only
Active usage of th e ReSound Un ite accesso ries (Remote C ontrol 2, Phone Clip+, T V Streamer 2 and Mini
Microphon e) or an FM receive r requires more batter y power from the he aring instr uments than w hen they
are working w ithout acce ssories w hich mean s that batter y life is highl y depende nt on the amount of w ireless acce ssory us age. When the ba ttery in th e hearing in strument ha s depleted to a level at which use of
ReSound Un ite TV Strea mer 2, Phone Clip+ a nd Mini Micro phone cann ot be suppor ted, the heari ng instrument will play t wo sets of descending tones.
After this, you r hearing in strument and ReSound Un ite Remote Control 2 w ill continu e to work as usual, bu t
you will not be able to use your ReSo und Unite TV S treamer 2, Phon e Clip+ and Mini Microphone. At some
point the battery level wi ll also be too low to sup port the re mote control as well and you will onc e again
hear the des cending tone s. The hear ing instrum ents will continue to work as usu al. Once a new bat tery is
inserted, f ull operati on of the acces sories wil l resume.
Inserting/Removing hearing instruments
Insertion (custom earmoulds)
1. Hold the ear mould between your thumb a nd index finge r and positio n its
sound outlet i n your ear can al.
2. Slid e the earmou ld all the way into your e ar with a gentl e, twisting movement.
3. Turn the top part of the e armould ge ntly back wards and for wards so that it
tucks behin d the fold of skin a bove your ear ca nal.
4. Move the ea rmould up an d down and gent ly press to ensu re it is positio ned
correctly i n the ear. Opening an d closing your mouth can ea se insert ion.
5. Make sure th e hearing in strument is s eated behind the ear.
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By experim enting, an eas ier method may b e discovered. With proper ins ertion, he aring instr uments sho uld
fit snugly bu t comforta bly. If the hearin g instruments cause irri tation of the ear s, contact your hearing ca re
professional.
i Note: Never attempt to mod ify the sh ape of the hear ing instrum ent, earmoulds, or tubing you rself.
i
Tip: It may be helpf ul to pull your ear u p and outward with your opposite hand duri ng inser tion.
Removal (custom earmoulds)
1. Hold a por tion of your ear mould towards the back of the ear.
2. Pull the earmould outward and simultaneously rotate the earmould forward.
3. Consult yo ur hearing care professional if you have di fficulti es removing the hearing i nstrument.
Insertion (domes/custom earmoulds with thin tubes)
1. Place the hea ring instru ment on the ea r.
2. Hold the thin tube where it bends, a nd gently
place the dome into the ear canal. Push the dome
far enough i nto the ear cana l so that the thin tub e
lies flush with the head.
3. It is impor tant that the tu be and the dom e fit
correctly i nto your ear.
4. When th e dome is plac ed correctl y, you should not be ab le to see the thin tub e sticking out when facing
a mirror.
i Note: You should never attempt to b end or modif y the shape of t he thin tube.
Removal (domes/custom earmoulds with thin tubes)
1. Hold the thin tu be with your thum b and forefinge r and remove the tu be.
2. For thi n tube custom ea rmoulds, gra sp the removal st ring and pull t he earmoul d
outward.
3. Consult yo ur hearing care profess ional if you have difficulties removi ng the hearing
instrument.
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Operation of the hearing inst rument
Volume control (optional)
The volume co ntrol will all ow the volume of hearing instr uments
to be increased or decreased.
1. To increase the volume, p ush the volume c ontrol up.
2. To decrease the volume, push th e volume contro l down.
When volume i s increase d or decreas ed, a beep signal will be heard
for each incre mental change. When the u pper or lower l imits of the
volume rang e are reached, a b eep signal w ith a lower pitch will be
heard.
If you have two hearing instruments with the synchronization function enabled, volume control adjustments
to one instrume nt will automatically repeat in the seco nd instrume nt. When a volume c ontrol adjustment
is made in one in strument, you wi ll hear a confi rmation bee p. A beep in the second instrument will foll ow.
Your hearing care professional can disable the volume control function if it is not desired. The volume control can also b e replaced with a non-functi onal cover.
Programme bu tton
Dependin g on your exper ience level w ith hearin g instruments, individual h earing ne eds, and the type of listenin g environme nts you
experien ce, your hearing care profes sional may ac tivate addition al
programmes. If additional programmes have been activated, the following list exp lains how they wo rk.
Programme Descripti on of when to use
1
2
3
4
1. You can switch betwee n programme s by pushing th e push button o nce.
2. You will then hear one or more b eeps. The nu mber of beeps indicates which programme you have
selected (one b eep = progra mme one, two be eps = program me two, etc.).
3. When the hearing inst ruments are tu rned off a nd then back on, th e hearing in strument al ways returns
to the default setting (programme one).
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If you have two hea ring instru ments with the sy nchronization function enabled, p rogramme ch anges to one
instrumen t will automatic ally repeat in the second i nstrument. W hen a program me change is m ade in one
instrumen t, you will hear the s ame amount of c onfirmatio n beeps in the se cond instr ument.
i Flight mode
When board ing a flight or e nterin g an area where RF t ransmitte rs are pr ohibited, wireless functionality must be d eactivated, as it i s not allowed to radi ate radio signa ls during flig hts or in other wise restri cted
areas.
For LiNX2 wirel ess hearing ins truments fo llow the followi ng instruct ions to enter and l eave flight
mode:
It is possibl e to disable wir eless ope ration by openi ng and closi ng the batter y compar tment three ti mes
within a ten sec ond period (open-close, o pen-clos e, open-clos e). Your instruments will now b e in flight
mode.
If the hearin g instrument is in flight mod e, the hearing i nstrument m ust have been o perating in fli ght mode
for at least 10 secon ds before attem pting to enable w ireless ag ain. It is possi ble to re-enab le wireles s
operation by opening and closing the battery door once. 10 seconds after this operation is completed,
wireless o peration will begin agai n.
i
Note: It is import ant to wait an addi tional 15 seconds af ter wirele ss functio n resumes before opening and closing the batter y compar tment agai n for any reason. If the batter y compar tment is open ed and
closed during this 15 second window, flight mode will resume.
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Telephone use
Finding the optimal position for holding a telephone may require practice for some
individu als, and one or m ore of the followin g suggestions may be helpf ul.
1. Hold the telephone as you would normally.
2. Hold the telephone towards the top of the ear (closer to where the microphones
are).
3. If whistling occurs, it m ay take a few second s of holding the te lephone in th e
same position before the hearing instrument eliminates the feedback.
4. Any whi stling may also b e decrease d by holding the te lephone sl ightly away
from the ear.
5. Depen ding on your ind ividual ne eds, your hea ring care prof essional m ay activate a progra mme
specifically for telephone use.
Listen to radio or TV
When listen ing to the TV or th e radio, start o ut by listening to news commentators since they usually spe ak
clearly, then tr y other programmes. If you find it difficu lt to listen to TV or r adio, your hear ing care professional will be able to give you ad vice on availa ble wirele ss access ories to enha nce your listen ing capabi lities
for TV and ra dio.
Using ReSound Hearing Instruments with iPhone®, iPad®, and iPod
touch® (ReSound LiNX2)
ReSound LiNX2 is a Made for iPhone instrume nt and allows for d irect commu nication an d control with a n
iPhone, iPad, or iPod tou ch. For assist ance in pairing and using th ese produc ts with your ReSo und LiNX2
device, please contact your hearing care professional or visit our support site at resound.com/linx.
Cellular phones
Your hearing instrument is designed to comply with the most stringent Standards of International Electromagnetic Compatibility. However, not all cell phones are hearing instrument compatible. The varying degree
of disturban ce can be due to the n ature of your par ticular ce llular pho ne or
of your wirele ss telephon e servic e provider.
If you find it dif ficult to obtain a g ood result w hile using you r cellular p hone,
your hearin g care profess ional will b e able to give you adv ice on availa ble
wireless accessories to enhance listening capabilities.
PhoneNow
The PhoneNow function, allows your hearing instrument to automatically switch to your tele phone programme whe n a telephone receiver is ra ised to the ear. When the te lephone receiver is rem oved from the
ear, the hearing ins trument automatically returns to the previo us listening p rogramme.
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Placement of PhoneNow magnets
Place PhoneNow magnet on your telephone receiver to allow operation of the PhoneNow function. In order
to place PhoneNow magnet properly:
1. Clean the telephone receiver thoroughly.
2. Hold the telephone vertically, in a position similar to when making a telephone call.
3. Place the magnets just below the telephone receiver. Make sure not to cover the microphone openings.
If necess ary, move the magnet to an other position to improve ease of us e and comfor t while spe aking.
4. If you are not s atisfied with the strength of Ph oneNow, you can reposition the Ph oneNow magnet or add
additional PhoneNow magnets.
PhoneNow usage
Telephones can b e used in a norm al manner. A shor t melody wil l indicate that the PhoneNow feat ure has
automatically switched the hearing instrument to your telephone programme. Initially, you may need to
move the telephone receiver slightly to find the best position for reliable PhoneNow activation and good
hearing on the telephone.
If you have two hea ring instruments with the s ynchroniz ation function enable d, the volume of h earing instrument on the non-phone ear will be turned down.
i
Only use recommended cleaning agent to clean the telephone prior to placing the magnet on the
phone in order to obtain best possible adherence.
i PhoneNow warnings
1. Keep magnets o ut of reach of pets, childre n and people with me ntal disabilitie s. If a magnet is swallowed,
please seek advice from a medical practitioner.
2. The m agnet may af fect some medical devic es or electronic systems. The manufactu rer of any
magnetically sensitive devices (e.g. pacemakers) should advise you regarding appropriate safety
precautio ns when usin g your hearin g instrume nt and magnet in c lose proximi ty to the medic al device
or electron ic system in question.If the manu facturer ca nnot issue a sta tement, we recommend keepin g
the magnet or a telephone equipped with the magnet 30 cm (12”) away from magnetically sensitive
devices (e.g. pacemake rs).
i PhoneNow precautions
1. High distortion during dialing or phoning may mean that the magnet is not in the optimal position relative
to the telephone r eceiver. To avoid the issue, p lease move the magnet to anothe r place on the telephone
receiver.
2. Only use magnets supplied by ReSound.
1
3
2
5
4
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Telecoil (optional)
A telecoil ca n be activated by you r hearing care professio nal and acce ssed throug h one of the additi onal
programmes. A telecoil picks up a telephone’s magnetic signal and converts it to sound. An optional telephone programme may help to improve speech understanding on the telephone. When using a telecoil
programme, th e receiver of th e telephone m ay need to be held c loser to the hea ring instru ment. The han dset of the telephone may need to be moved to slightly different po sitions in ord er to find the best re ception.
Tele-loop systems
Many places, such as theatre s, houses of worship, and scho ols are equipped with tele -loop systems. When
using a telec oil programme with tele-loop systems, sound is picked up directly and may improve speech
understa nding. If there i s no sound from th e hearing in struments in a tele-loop sys tem and with a tele coil
programme a ctivated, the tele-loop system may not b e turned on or i s not operating correctly. If a facil ity is
not equippe d with a tele-lo op system, sitti ng as close as p ossible to the f ront may be helpf ul.
FM and Direct audio input (optional)
An FM system can g reatly improve speech unde rstandin g in many situati ons such as wh en a speaker i s a
long distan ce away or a room is noi sy or reverber ant. The direc t audio input ( DAI) can be used w ith a universal FM recei ver or together w ith a cable to con nect to a radio, com puter or television. The sound source is
connected to the hearing instruments by a ca ble or a wirel ess FM system to the audio boot. This ac cessor y
connects to the b ottom of the hear ing instrum ents, and once properly cl icked into place, th e hearing i nstruments switches to DAI automatically.
Connecting/Disconnecting direct audio boot
or integrated FM
Connecting a udio boot and integrated FM
1. Align the tip of th e audio boot or integrated FM boot wi th the
groove just above th e battery c ompartment and below the
model number.
2. Onc e in place, move the b oot in the direct ion of the batter y
compartment.
3. Gently cl ick the boot onto the h earing ins trument.
Disconne cting audio boot and integrated FM
4. Press a nd hold the but ton on the front si de of the audio bo ot.
For an FM boot, slid e the latch downward w ith your finger n ail.
5. Gently re move the boot from th e hearing i nstrument.
Direct audio Integra ted FM
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i Important point s for FM
• Do not use two tra nsmitter s on the same FM ch annel.
• Do not use water or flu ids for cleaning FM boot.
• Do not use an FM tra nsmitter in l ocations wh ere it is forbi dden to use ele ctronic devi ces, for insta nce
in airplanes.
• Be aware that FM sig nals might al so be picked up a nd overheard by ot her receive rs.
• Before using th e system in anothe r country, contac t your heari ng care profes sional to make sure your
radio chann el is permi tted in that cou ntry.
• Your FM boot and transmi tter may only b e repaired by an a uthorized se rvice c enter.
Battery door lock (optional)
Your hearing instr ument can be e quipped with a lock to prevent c hildren or me ntally cha llenged pe rsons
from accide ntly ingesting the batter y. Ask your heari ng care professional to demo nstrate the lock ing
system on your he aring instr uments.
Standard bat tery doo r lock
Your hearing care p rofessiona l can install a b attery do or lock. Onc e the batter y door has be en locked, the
hearing in strument can be turned o n and off, but the battery ca nnot be chang ed unless th e battery d oor
is unlocked again.
To unlock the batter y door:
1. With the batte ry door in it’s off position, s lide the battery
lock slide r to the right by pres sing from the left side of
the battery door (see illustration)
To lock the battery door:
2. Ope n the batter y door to it’s off position.
3. With the bat tery door in it’s off position, slide the bat tery
lock slide r to the left by pres sing from the r ight side of the
battery door (see illustration)
30 31
i
Care and maintenance
Please follow the following instructions to prolong the durability of your hearing instruments:
1. Keep your hea ring instrument cle an and dry. Wipe the case wi th a soft cloth or tissue af ter use to remove
grease or moi sture. Do not use wate r or solvents, as th ese can dam age the hear ing instrum ent(s).
2. Never immerse he aring instr uments in water or other liquid s, as liquids may c ause perm anent damage
to the hearing i nstruments.
3. Avoid rough handling of hearing instruments or dropping them on hard surfaces or floors.
4. Do not le ave hearing in struments in o r near direc t heat or sunlight, such as in a hot, pa rked car, as
excessive he at can cause d amage or defor m the casing.
5. Do not wear yo ur instrume nt while showe ring, swimmi ng, in heavy rain or in a moist atmosphere su ch
as a steam bath or sa una.
6. If your instr ument does g et wet, or if it has be en exposed to high humidit y or perspiration, it shoul d be
left to dry out overnigh t with the batter y out and the battery c ompartm ent open. It is al so a good idea to
put the instru ment and bat tery in a sea led container together w ith a dryin g agent (desic cator) overnig ht.
Do not use the instrument until it is complete ly dry. Consult yo ur hearing care professional as to whic h
drying a gent to use.
7. Remove your hea ring instru ment when ap plying suc h things as cos metics, per fume, af tershave, hair
spray, and suntan lotio n. These mig ht get into the instr ument and ca use damage.
i
Daily maintenance
It is impor tant to keep your he aring instr ument clea n and dry. On a dai ly basis, cle an
the hearin g instruments using a soft cloth or tissue. In o rder to avoid dama ge due to
humidity or excessive pe rspiratio n, the use of a dry ing kit is rec ommended.
i
Cleaning earmoulds
1. Remove the ear mould and at tached tub ing from the hearing instr uments prio r
to cleaning.
2. Cle an the earmo uld using a mild soap, and rinse w ith lukewarm wate r.
3. After cleaning, dr y earmoul ds thoroughl y and remove any re sidual water a nd
debris fro m the tubing util ising an air bulb and wire lo op.
i
Note: Earmould tu bing may beco me stiff, brittle, or disco loured over tim e. Con-
tact your hea ring care profe ssional re garding tub e changes.
i
Cleaning thin tubes and domes
1. Remove thin tub es from hear ing instrum ents before cleaning by
unscrewing them counter clockwise.
2. Wip e down thin tube s and domes with a damp cloth.
3. In order to cle ar the thin tube of moisture and d ebris, push th e black cleaning
rod through the thin tube, beginning at the end opposite the dome.
1
2
32 33
Note: Thin tube and d ome systems sho uld be chang ed every three months or so oner, should the components become stiff or brittle.
How to apply domes
It is recommended that your hearing care professional change domes, as incorrect dome replacement
could resul t in the dome fal ling out in the e ar.
ReSound Standard domes
1. Push the new dom e over the ribs on th e thin tube.
2. Make sure that the new dom e is properl y and secure ly mounted.
ReSound Tulip domes
Tulip domes are mounte d in a similar ma nner to standard domes, but a f ew extra steps are required. Tulip
domes cons ist of two “petal s”. It is important to note that th e largest pet al is the outermost petal. To ensure
this:
1. Push the large st petal away fro m
the thin tube us ing a finger. This ben ds the
petal forward.
2. Then push the large st petal back,
and it will be p laced on top of the smaller
petal.
Using ReSound hearing instruments with smart phone apps
i
Intended use of s mart pho ne apps:
GN ReSound s mart pho ne apps are intended to be used wi th GN ReSound wireless h earing aid s. GN ReSound smar t phone ap ps send and rec eive signa ls from the GN ReSound wirel ess heari ng aids via sm art
phones for which the apps have been develo ped.
Use with smar t phone apps:
• Notification s of app updates sh ould not be dis abled, and it i s recommen ded that the use r installs al l
updates to ensur e that the app will function co rrectly and will be kept up to date.
• The app must o nly be used with GN ReSoun d devices for w hich it is inten ded, and GN ReS ound take
no responsi bility if th e app is used wi th other devic es.
• If you would like a printed version of the user guide for a smart p hone app ple ase consul t customer sup -
port or our website to obtain a pr inted user gu ide.
34 35
i General precautions
1. When wirel ess functi on is activated, the device uses low-powered dig itally coded transmis sions in
order to commu nicate with othe r wireless d evices. Although unlike ly, nearby electro nic device s may be
affected. In th at case, move the he aring instr ument away from the affected e lectronic d evice.
2. When using wireless functionality and the devices are affected by electromagnetic interference, move
away from the sourc e.
3. Use only original GN ReSound consumables e.g. tubes and domes.
4. Never at tempt to modif y the shape of the h earing instrument, earmoulds, or tu bing yourse lf.
5. Only co nnect ReSo und hearing instrume nts to ReSound accessorie s intended and qualified to b e used
with ReSound hearing instruments.
i General warnings
1. Consult a he aring care p rofessiona l if you think the re may be a foreign o bject in your e ar canal, if you
experien ce skin irr itation, or if exce ssive ear wa x accumul ates with the use of th e hearing in strument.
2. Dif ferent t ypes of radiation, from e.g. NMR, MRI, or CT s canners, m ay damage hea ring instru ments. It
is recomme nded not to wear he aring instr uments during these or othe r similar pro cedures. O ther type s
of radiation, suc h as burglar a larms, room su rveilla nce systems, rad io equipme nt, mobile telephones,
contain less energy an d will not dama ge hearing i nstruments. However, they have the potential to
momentar ily affec t the sound qua lity or tempo rarily cre ate strange sou nds from hearing instruments.
3. Do not wear he aring instr uments in mines, oil field s, or other explos ive areas unless those ar eas are
certified for hearing instrument use.
4. Do not all ow others to use your hearing i nstruments. This may cau se damage to the hearing i nstruments
or to the hearin g of the other indi vidual.
5. Instrum ent usage by ch ildren or mentally chal lenged persons shoul d be super vised at all ti mes to
ensure thei r safety. The hear ing instrum ent contain s small par ts that could be s wallowed by chil dren.
Please be mindful not to leave ch ildren unsu pervi sed with this he aring instrument.
6. Hearin g instrumen ts should be us ed only as pre scribed by you r hearing c are professio nal. Incorre ct
use may result i n hearing l oss.
7. Warning to heari ng care profes sionals: Spe cial care sh ould be exercis ed in select ing and fitting hearing
instrumen ts with maximum sound pre ssure level th at exceeds 132dB SPL with an IEC 60711:1981
occluded e ar simulator. There m ay be a risk of impairment of the re maining hearing.
8. Be carefu l when boarding flights to deac tivate the wireless functio nality. Turn off your wir eless
functionality by using the flight mode in areas where radio frequency emission is prohibited.
9. If devic e is broken, do not use.
10. External devices conn ected to the electrical inp ut must be safe according to the re quirements of I EC
60601-1-1, IEC 60065, or I EC 60950-1, as appropriate (wire d connecti on, f.ex. HI-PRO), SpeedLin k).
36 37
i
Note:
* ReSound wi reless devices operate i n the frequen cy range of 2.4 GHz - 2.48 GHz.
* ReSound wi reless devices include a RF transmitter that oper ates in the range of 2.4 GHz - 2.48 GHz.
* For use of wirel ess functi onality o nly use ReSo und Unite acce ssories. For furthe r guidance r egarding e.g.
pairing, ple ase refer to the user guide of the re levant ReSou nd Unite accessory.
Tinnitus Sound Generator (TSG) module
Intended use for the TSG module
Your ReSound hearing instruments includes the Tinnitus Sound Generator function, a tool for generating
sounds to be used in tinnitus management programmes to relieve suffering from tinnitus.
The Tinnitus Sound Generator can generate sounds adjusted to the specific therapeutic needs and your
personal preference as determined by your doctor, audiologist, or hearing care professional. Depending on
the selected h earing instrument pro gramme and th e environme nt you are in, you will s ometimes he ar the
therapeutic sound resembling a continuous or fluctuating humming.
User instructions for the TSG module
Description of the device
The Tinnitus Sound Gen erator (TSG) Module is a sof tware tool that g enerates sou nds to be used in tin nitus
management programmes to relieve suffering from tinnitus.
Explanation of how the device functions
The TSG module is a frequency and amplitude shaped white-noise generator. Noise signal level and frequency cha racteristic s can be adjusted to the specifi c therapeu tic needs as determined by you r doctor,
audiologist or hearing healthcare professional.
Your doctor, audiologist or hearing healthcare professional can modulate the generated noise with the
purpose of ma king it more pleasant. Th e noise can the n resemble, fo r example, cras hing waves on a shore.
Modulation l evel and speed can also be c onfigured to your likes and nee ds. If your tinnit us troubles you o nly
38 39
in quiet environments, your d octor, audiologist or hearing he althcare professiona l can set the TSG Module
so that it beco mes audibl e exclusively i n such surrou ndings. The ove rall sound l evel can be adju sted via an
optional volume control. Your doctor, audiologist or hearing healthcare professional will review with you the
need for havi ng such a contro l.
TSG volume control
The sound generator is set to a specific loudness level by the hearing healthcare professional. When switching the sound generator on, the volume will have thi s optimal setting. Therefore, it might not be necessar y
to control the volume (loudness) manually. However, the volume control provides the ability to adjust the
volume, or amou nt of stimulus, to the l iking of the use r.
The scientific concepts that form the basis for the device
The TSG modul e provides sou nd enrichment with the ai m of surroundi ng the tinnitu s sound with a ne utral
sound whic h is easily ig nored. Sound e nrichment is an impor tant compo nent of most approaches to tinnitus management, such as Tinnitus Retraining Therapy (TRT). To assist habituation to tinnitus, this needs
to be audible. Th e ideal level of th e TSG module, the refore, should b e set so that it starts to blend wi th the
tinnitus, and s o that you can hear both your tinni tus as well as the s ound used.
In a majorit y of instance s, the TSG module c an also be set to ma sk the tinnitu s sound, so to provid e temporary relief by introducing a more pleasant and controllable sound source.
Technical Specifications
Audio signal technology
Digital
Available sounds
White noise signal which can be shaped with the following configurations:
The white noise signal ca n be modulated i n amplitude w ith an attenu ation depth of up to 14dB.
High-pass filter Low-pass filter
500 Hz 2000 Hz
750 Hz 3000 Hz
1000 Hz 4000 Hz
1500 Hz 5000 Hz
2000 Hz 6000 Hz
40 41
i
TSG warnings
• Sound gene rators can be dangerous if i mproperl y used.
• Sound gene rators should be used only a s advised by you r doctor, audiologist, or hearing he althcare
professional.
• Sound gene rators are not toys and s hould be kept ou t of reach of anyone w ho might cause themselve s
injury (es pecially c hildren an d pets).
i
TSG precautions
• Should the us er develop any s ide effec ts from using the sound gene rator, such as dizzine ss, nausea,
headache s, perceived decrease in auditory f unction or increase in tinn itus perception, the user sh ould
discontinu e use of the sound g enerator and s eek medic al evaluation.
• Children an d physicall y or mentall y challeng ed users wil l require gua rdian supervisio n while wearing the
TSG hearing instrument.
• The volume co ntrol is an optional feature in the TSG module use d for adjusting the sound gen erator
output level. To prevent uni ntended usa ge by pediatri c or physically or mentall y challenged users, the
volume contro l must, if enabl ed, be configured to only provid e a decrease of th e sound gene rator output
level.
i
TSG warning to hearing healthcare professionals
A hearing he althcare p rofessiona l should adv ise a prospec tive sound generator user to co nsult promptl y
with a licens ed physicia n (preferab ly an ear spe cialist) befo re getting a sou nd generator i f the hearin g
healthcare professional determines through inquiry, actual observation, or review of any other available
information concerning the prospective user that the prospective user has any of the following conditions:
(i) Visible congenital or traumatic deformity of the ear.
(ii) History of ac tive drainag e from the ear within the previ ous 90 days.
(iii) History of sudde n or rapidly p rogressive hearing lo ss within the p revious 90 day s.
(iv) Acute or chronic dizziness.
(v) Unilateral hearing loss of sudden or rec ent onset with in the previou s 90 days.
(vi) Audiometric air-bone gap equ al to or greater tha n 15dB at 500 hertz (Hz), 1000 Hz, and 2000 Hz.
(vii) Visible evidence of significant cerumen accumulation or a foreign body in the ear canal.
(viii) Pain or discomfor t in the ear.
i
CAUTION: The ma ximum outp ut of the sound generator fall s into the range that c an cause he aring
loss accord ing to OSHA regul ations. The us er should not u se the sound ge nerator for more than eight (8)
hours a day whe n this is set below 90dB SPL. Ab ove that level, the dev ice should not be used for more than
two (2) hours per d ay. In no case should the s ound generator be worn at unc omfortable levels.
42 43
i Battery warning information
Batterie s, although ver y small, co ntain dange rous substa nces, and sh ould be dispo sed of carefu lly. This is
for the safety of yo u and the enviro nment. Pleas e note:
1. Do not attempt to rec harge batte ries (Zin c Air) which a re not specific ally desi gnated as rech argeable
because they may leak or exp lode.
2. DO NOT at tempt to dispose of batterie s by burning them. Used bat teries are harmfu l to the environment.
Please disp ose of them acc ording to local regulations o r return them to your h earing ca re practitioner.
3. DO NOT place ba tteries in your mouth. Co nsult a physician imme diately if a battery h as been swallowed,
as they can be ha rmful to your he alth.
4. Keep bat teries away fro m pets, childre n and indivi duals who are mentallly c hallenge d.
5. Remove the ba tteries to preve nt leakage w hen the hea ring instru ments are not in us e for an extended
period of time.
i
Hearing instrument expectations
A hearing in strument will not restore no rmal hearing and wil l not prevent or improve a heari ng impairment resulting from o rganic conditions. Cons istent use of the hearing instrument is recommende d. In most case s,
infrequent use does not pe rmit you to atta in full benefit from it.
The use of a hea ring instru ment is only pa rt of hear ing rehabilitation and m ay need to be supplemented by
auditory training and instructions in lip-reading.
i Warning to hearing aid dispensers (US Only)
A hearing aid dispense r should adv ise a prospe ctive heari ng aid user to con sult promptly w ith a licens ed
physician ( preferably a n ear specialist) before dispensing a h earing ai d if the heari ng aid dispe nser determines through inquiry, actual observation, or review of any other available information concerning the
prospective user, that the prospective user has any of the following conditions:
(i) Visible congenital or traumatic deformity of the ear.
(ii) History of ac tive drainag e from the ear within the previ ous 90 days.
(iii) History of sudde n or rapidly p rogressive hearing lo ss within the p revious 90 day s.
(iv) Acute or chronic dizziness.
(v) Unilateral hearing loss of sudden or rec ent onset with in the previou s 90 days.
(vi) Audiometric air-bone gap equ al to or greater tha n 15 decibels at 500 he rtz (Hz), 1,000 Hz, and
2,000 Hz.
(vii) Visible evidence of significant cerumen accumulation or a foreign body in the ear canal.
(viii) Pain or discomfor t in the ear.
44 45
Important notice for prospective hearing aid users (US Only)
Good health practice req uires that a pe rson with a hearing loss h ave a medical eva luation by a lice nsed
physician ( preferably a p hysician wh o speciali zes in diseas es of the ear) before purchasi ng a hearing a id.
Licensed physicians w ho specia lize in diseas es of the ear are of ten referre d to as otolaryn gologists, otol ogists or otorhin olaryn gologists. T he purpose of medical eva luation is to assu re that all medically treat able
condition s that may affect hearing a re identifie d and treated befo re the hearin g aid is purcha sed.
Following the m edical evaluation, the phys ician will give you a writ ten statement that states that you r hearing
loss has bee n medically evaluated a nd that you may be considered a c andidate for a hearing aid. T he physician will refe r you to an audiolo gist or a hear ing aid disp enser, as appropri ate, for a hearing aid evaluation.
The audiol ogist or hea ring aid dis penser wil l conduct a he aring aid eva luation to asse ss your abili ty to
hear with an d without a hearing aid. Th e hearing aid evaluation w ill enable th e audiologist or dispen ser to
select and fit a hearing a id to your indivi dual need s. If you have reser vations abo ut your ability to adapt to
amplification, you should i nquire abou t the availabil ity of a trial- rental or purc hase-option programm e. Many
hearing aid dispense rs now offer p rogramme s that permit yo u to wear a hearing aid for a peri od of time for
a nominal fee a fter which you may decide i f you want to purchas e the hearin g aid.
Federal law re stricts the sa le of hearin g aids to those ind ividuals w ho have obtaine d a medical eva luation
from a licens ed physician. Federal law p ermits a fully informe d adult to sign a wai ver statement d eclining th e
medical evaluation for religious or personal beliefs that preclude consultation with a physician. The exercise
of such a waiver is not in your best he alth interes t and its use is stro ngly disco uraged.
Children with hearing loss (US Only)
In addition to se eing a physici an for a medic al evaluation, a c hild with a hea ring loss s hould be dire cted to
an audiologist for evaluation and rehabilitation since hearing loss may cause problems in language development and the ed ucational a nd social growth of a child. A n audiologi st is qualifie d by training and experience
to assist in the eva luation and re habilitati on of a child with a h earing loss.
80
70
60
50
40
30
20
100 1000 10000
140
130
120
110
100
90
80
100 1000 10000
46 47
Open Closed
Reference test gain (60 dB SPL input) HFA 38 43 dB
Full-on gain (50 dB SPL Input)
Max
HFA51485753dBdB
Maximum output (90 dB SPL input)
Max
HFA
127
116
124
121
dB SPL
dB SPL
Total harmonic distortion 500 Hz
800 Hz
160 0 Hz
0.2
0.2
0.6
0.4
0.8
0.7
%
%
%
Telecoil sensitivity (SPLIV @ 31.6 mA/m) 100 105 dB SPL
Equivalent input noise (w/o noise reduction) 22 20 dB SPL
Frequency range (DIN 45605) 100 –
6810
100 –
6140
Hz
Current drain (in test mode) 1.2 1.2 mA
BTE
Mode ls: LS977-D W, LS777-DW, LS 577-DW
Open configuration
Closed configuration
FULL-ON AND REFERENCE TEST GAIN
Frequency ( Hz)
Gain (dB)
2cc Coupler
Referenc e test gain
60 dB SPL inpu t
Full-on gain
50 dB SPL input
MAXIM UM OUTPUT (O SPL 90)
Frequency ( Hz)
Output (dB SPL )
2cc Coupler
Data in accor dance with A NSI S3.22-2009; and IEC 6 0118-7 ed.2.0
Supply Voltag e 1.3 V, 2cc coup ler
POWER BTE
Models: LS988-DW, LS788-DW, LS588-DW
Data in accor dance with A NSI S3.22-2009; and IEC 6 0118-7 ed.2.0
Supply Voltag e 1.3 V, 2cc coup ler
Gain (dB)
Referenc e test gain
60 dB SPL inpu t
Full-on gain
50 dB SPL input
2cc Coupler
Frequency ( Hz)
MAXIM UM OUTPUT (O SPL 90)
Frequency ( Hz)
Output (dB SPL )
2cc Coupler
Reference test gain (60 dB SPL input) HFA 51 dB
Full-on gain (50 dB SPL Input)
Max
HFA6763dBdB
Maximum output (90 dB SPL input)
Max
HFA
132
128
dB SPL
dB SPL
Total harmonic distortion 500 Hz
800 Hz
160 0 Hz
0.5
0.5
0.3
%
%
%
Telecoil sensitivity (SPLIV @ 31.6 mA/m) 111 dB SPL
Equivalent input noise (w/o noise reduction) 22 dB SPL
Frequency range (DIN 45605) 100 –
6020
Hz
Current drain (in test mode) 1.4 mA
FULL-ON AND REFERENCE TEST GAIN
48 49
Troubleshooting Guide
SYMPTOM CAUSE POSSIBLE REMEDY
No sound
Not turned on Turn on by closing the battery door
Dead battery Replace battery
Battery door will not close Insert battery properly
Blocked earmould or tube Clean earmould or tube
Blocked wax filter Replace wax filter or consult your hearing care professional
Not loud enough
Incorrect earmould placement Reinsert earmould
Blocked earmould or dome Clean earmould, replace dome, replace filter
Blocked sound outlet filter Change filter or consult your hearing care professional
Change in hearing sensitivity Consult your hearing care professional
Excessive e ar wax Consult your physician
Volume set too low Increase the volume control if available or consult your hearing care professional
If there are a ny other prob lems not ment ioned in th is guide, ple ase contact your heari ng care profe ssional.
50 51
Troubleshooting Guide
SYMPTOM CAUSE POSSIBLE REMEDY
Excessive w histling / feedback
Incorrect earmould placement Re-insert earmould carefully
Incorrect dome placement Re-insert dome
Excessive e ar wax Consult your hearing care professional
Feedback control may need adjustment Consult your hearing care professional
Earmould tubing worn or damaged Consult your hearing care professional
Thin tube connection loose Change thin tube or consult your hearing care professional
Hearing instrument set tings not optimal Consult your hearing care professional
Sound distor ted / not clear
Weak battery Replace battery
Improper earmould or dome fit Consult your hearing care professional
Hearing instrument damaged Consult your hearing care professional
Hearing instrument set tings not optimal Consult your hearing care professional
Wireless does not work Possible Root Cause - Device is in flight mode
Open and close the batter y compartment once. Wire less will reactivate 10 seconds later. (If Root
Cause is device in flight mode)
i
52 53
Warranty and repairs
ReSound prov ides a warra nty on hear ing instrum ents in the event of d efects in work manship or m aterials,
as describ ed in applic able warra nty docum entation. In its s ervice p olicy, ReSound pl edges to secu re functionality at least equivalent to the original hearing instrument. As a signatory to the United Nations Global
Compact initiative, ReSound is committed to doing this in line with environment-friendly best practices.
Hearing in struments th erefore, at ReSo und’s discretion, may be re placed by new p roducts or products
manufactured from new or serviceable used parts, or repaired using new or refurbished replacement parts.
The warrant y period of h earing ins truments is designated on yo ur warrant y card, which is p rovided by your
hearing care professional.
For hearing instruments that require service, please contact your hearing care professional for
assistance. ReSound he aring instruments that m alfunctio n must be repai red by a qualified technicia n. Do
not attempt to ope n the case of hea ring instru ments, as this wi ll invalidate the wa rranty.
Temperature test, transport and storage information
GN ReSound H earing Ins truments are s ubjected to vari ous tests in temp erature and da mp heating cyc ling
between -25 C and +70C according to internal and i ndustry s tandards.
During tran sport or s torage, the temperature should n ot exceed the limi t values of -20C to 60C a nd relative humidit y of 90% RH, non condensing (for limited time). The ai r pressure be tween 500 a nd 1100 hPa is
appropriate.
Be aware of inform ation marked w ith the warnin g symbol
WARNING points out a situation that could le ad to serious in juries,
CAUTION indicates a situation that could lea d to minor and moderate injurie s
i
Advice and ti ps on how to handle yo ur hearing i nstrument b etter.
Equipment includes RF transmitter
Please ask you r local hearing c are professiona l
concerning disposal of your hearing instrument
ReSound L iNX2 is co mpatible wi th iPhone 6, iP hone 6 Plus, iPh one 5s,
iPhone 5c, iPh one 5, iPad Air 2, iPad Air, iPad (4th gene ration), iPad mini 3,
iPad mini 2, iPad mi ni with Retin a display, iPad min i and iPod touch (5t h
generati on) using iOS 7.X or later. Appl e, the Apple lo go, iPhone, iPa d
and iPod touch a re tradema rks of Appl e Inc., registere d in the U.S. and
other countries.
i
“Made for iPh one” means t hat an elec tronic acce ssory h as been
designe d to connect s pecifica lly to iPhone a nd has bee n certifi ed
by the develop er to meet Ap ple perf ormance s tandards. A pple is not
responsi ble for the op eration of th is device or i ts complia nce with sa fety
and regul atory standards. Ple ase note that the use of this ac cessory with
iPhone may af fect wireless per formance.
54 55
56
400346000-GB-15.01-Rev.B
Worldwide Headquarters
ReSound A/S
Lautrupbjerg 7
DK-2750 Ballerup, Denmark
Tel.: +45 45 75 11 11
Fax: +45 45 75 11 19
www.resound.com
CVR no. 55082715
United Kingdom
GN ReSound Ltd.
Kirtlington Business Centre
Portway
Kirtlington
Oxon OX5 3JA
Tel.: +44 1869 352 800
Fax: +44 1869 343 466
www.gnresound.co.uk
Australia
GN ReSound Pty. Ltd.
Unit R1 Regents Park Estate
391 Park Road
Regents Park NSW 2143
Tel.: (free) 1800 658 955
Fax: +61 2 9743 7472
www.gnresound.com.au
New Zealand
GN ReSound (NZ) Ltd.
Ground Floor, North Entrance
4 Fred Thomas Drive
Takapuna
Auckland, 0622
Tel.: (free) 0800 900 126
Fax: (free) 0800 007 695
www.gnresound.co.nz
Any issues relating to the EU Medical Device Directive 93/42/EEC, or
Council Directive 1999/5/EC on Radio Equipment and Telecommunications
terminal equipment should be directed to ReSound A/S
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