ReSound LS961-DRW LS761-DRW, LS561-DRW, BRIE, VE312, MRIE User Manual

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USER GUIDE
RECEIVER-IN-EAR HEARING INSTRUMENT
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Hearing in strument t ype desi gnations for mo dels inclu ded in this user guide are: BRIE, FCC ID: X 26BRIE, IC: 6941C-BRIE; VE312 , FCC ID: X26VE312, IC: 6941C-VE312. Please see page 7 for lis t of models refer­ring to all typ es.
This devic e complies w ith part 15 of the FCC ru les and ICES- 003 of the IC ru les. Operation i s subject to the fo llowing two c onditions: (1) this device may not cause har mful inter ference, and (2) this device m ust accept any interfere nce recei ved, including interfer ence that may ca use undesired operation.
Note: This equipme nt has been tested and found to comply with the li mits for a Clas s B digital dev ice, pursuant to pa rt 15 of the FCC Rule s and ICES-003 of the IC rule s. These limits are designed to provide re a­sonable prote ction again st harmful i nterference in a reside ntial insta llation. This equipment generates, us es and can radi ate radio frequ ency energ y and, if not insta lled and us ed in accorda nce with the in struction s, may cause har mful inter ference to radio communications. However, there is no guarantee th at interfere nce will not occur i n a particu lar instal lation. If this eq uipment do es cause har mful inter ference to rad io or televi­sion recepti on, which ca n be determined by turning th e equipment off and on, the u ser is encouraged to try to correct the in terferen ce by one or more of th e following me asures:
• Reorient or relocate the receiving antenna.
• Increase the separation b etween the e quipment a nd receive r.
• Connect th e equipmen t into an outlet on a circuit dif ferent from th e one in which t he receiver is con­nected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications can void the user´s authority to operate the equipment.
Intended use
Generic air-conduction hearing instruments are wearable sound-amplifying devices intended to compen­sate for impaire d hearing. T he fundam ental oper ating principle of hearing instruments is to receive, a mplify, and transfer s ound to the ear dr um of a hearing impaired p erson.
The products are in compliance with the following regulatory requirements:
• In EU: the device co nforms to the Essential Requ irements ac cording to Ann ex I of Council Di rective 93/42/EEC for medical d evices (MDD) and essential require ments and other relevant prov isions of Dire c­tive 1999/5/EC (R&TTE).
• The declaration of conformity may be consulted at www.resound.com
• In US: FCC CFR 47 Part 15, subpart C.
• Other identified applicable international regulatory requirements in countries outside EU and US. Please refer to local co untry req uirements fo r these areas.
• In Canada: the se hearing i nstruments are certi fied under th e rules of IC.
• Japanese Radio Law and Japanese Telecommunications Business Law Compliance. This device is granted purs uant to the Japan ese Radio L aw (電波法) and the Japanese telecommunications Business Law (電気通信事業法) This device should not b e modified (othe rwise the g ranted desi gnation numb er will become invalid)
Patents US 7,593,537 US 8,00,849
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ReSound i s a registred trade ma rk of ReSound A/S
is a tool to generate sounds to be used w ith appropr iate counsel ling and/or in a tin nitus manag ement pro­gramme to relieve patients suffering from tinnitus.
Introduction
Congratula tions on the purc hase of your new h earing ins truments. Re Sound’s innovative so und technol ogy and design, combined with the customised device programming selected by your hearing care profes­sional, will m ake hearin g a more enjoyable experie nce. Heari ng instrume nts will enable you to hear sou nds that you may not have he ard in years be cause of your h earing los s. Practice an d a positive at titude are importa nt in learn ing to use hear ing instrum ents. Your ReSound ins truments have b een adjuste d according to your individ ual heari ng loss and ne eds. Some pe ople adjus t quickly to wea ring hear ing instruments in their ears a nd hearin g new sounds; othe r people may need more time.
Please read th is manual c arefully in o rder to wholly b enefit from th e use of your hea ring instru ments. With proper care, m aintenance, and usage, your h earing ins truments wi ll aid you in bet ter communi cation for many years. As k your heari ng care profes sional if you h ave any questio ns.
Prescription use of this TSG hearing instrument
The TSG module should be used as prescribed by your doctor, audiologist or hearing healthcare profes­sional. In order to avoid perma nent hear ing damage s, the maxi mum daily us age depen ds on the level of the generate d sound.
Should you deve lop any side ef fects from using the sou nd generator, such as di zzines s, nausea, he ad­aches, perc eived decrease in audi tory funct ion or increa se in tinnitu s perception, yo u should discontinue use of sound ge nerator and se ek medica l evaluation.
The target po pulation is primarily the adult popu lation over 18 years of ag e. This produc t may also be use d with childre n 5 years of age or older. However, children and physically or mentally challenge d users will re­quire training by a doctor, audiologist, hearing healthcare professional or the guardian for the insertion and removal of the hearing instr ument conta ining the TSG mo dule.
Important notice for prospective sound generator users
A tinnitus mas ker is an elec tronic devic e intended to generate noise of su fficie nt intensity and bandwi dth to mask interna l noises. It is a lso used as an aid in hearing externa l noises and speech.
Good heal th practice requires that a p erson with a tinnitus con dition have a medical evalu ation by a licensed physician (preferably a physician who specializes in diseases of the ear) before using a sound generator. Licensed physicians w ho specia lize in disea ses of the ear are often refer red to as otolary ngologis ts, otolo­gists or otorhinolaryngologists.
The purpos e of medical evaluation is to ass ure that all medically tre atable cond itions that may affect tinn itus are identifie d and treated be fore the sound generator instrument is used. The sound g enerator ins trument
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Mini Rec eiver In -the- Ear (R IE) hear­ing inst rume nts of t ype V E312 w ith FCC ID : X26V E312, IC num ber 69 41C-VE312 and size 312 bat tery a re avail able in t he follo wing var i­ants: LS9 61-D RW, L S761- DRW, L S5 61-DR W
Receiver-in-the-ear (R IE) hearing instru­ments of t ype BRIE wi th FCC ID X 26BRI E, IC number 6941-BRIE and size 13 batter y are available in the following variants: LS962-DRW, LS762-DRW, LS562-DRW
The identifi cation numb er for the BRIE a nd VE312 device models can be found at location “14” as indi­cated in the illu strations on pa ge 10.
Hearing instrument model:
Model 61: Battery size 312
Model 62: Batter y size 13
Receiver tube length:
Dome size:
Left serial number:
Right serial number:
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Contents
Statement: .............................2
Intended use ...........................3
Prescriptio n use of this TSG he aring instr ument ...4
Importa nt notice for prospective
sound generator users ....................4
Introduction.............................5
Contents ...............................8
Getting started .........................12
SmartStart ............................12
Inserting/Replacing the battery............. 12
Low battery i ndicator .................... 13
Low battery i ndicator whe n paired with
wireless accessories only .................13
Sports lock ............................14
Inserting/Removing hearing instruments......14
Programme and Multi-Function buttons ......16
Flight mode* (Wireless models only) . . . . . . . . . 19
Telephone use..........................20
Listen to radio or T V .....................21
Using ReSou nd Hearin g Instruments with
iPhone®, iPad®, and iPod touch
®
(ReSound LiNX2) ........................21
Cellular phones......................... 21
PhoneNow ............................22
Telecoil (optional)........................24
Tele-loop systems.......................24
Direct audio input (optional) ...............24
Connecting/Disconnecting audio boots ......25
Care and maintenance ...................26
Daily maintenance.......................27
The receiver tube .......................28
Cleaning th e receiver tubes and dom es ......28
Cleaning RIE or moulds ..................28
Changing wa x guard for re ceiver tub e .......29
How to apply domes.....................30
Using ReSou nd hearin g instruments with
smart phone apps.......................31
General precautions .....................32
General warnings .......................32
Tinnitus Sound Generator (TSG) module .....34
User instructions for the TSG module ........34
The scientific concepts that form the basis
for the device ..........................36
Technical Specifications ..................36
TSG warnings ..........................37
TSG precautions........................ 37
TSG warning to hearing heal thcare
professionals...........................38
Battery warning information ...............39
Hearing instrument expectations ...........39
Warning to hear ing aid disp ensers (US O nly) ..40
Importa nt notice for prospective
hearing aid users (US O nly)................40
Children wi th hearing l oss (US Only) ........41
Troubleshooting Guide ...................42
Troubleshooting Guide ...................44
Technical data..........................46
Warranty and repairs ....................54
Temperature test, trans port and
storage information......................54
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1. Receiver tu be
2. Rec eiver Ope n Dome
3. Receive r Tulip Dome
4. Rece iver Power Dome
5. RIE mould
6. Sports lock
7. Battery compartment
8. Receiver
9. Push button
10. Volume Control (optional)
11. LP receiver t ube
12. MP receive r tube
13. HP receiver tu be
14. Model, and serial num ber (in bat tery cham ber)
15. UP Receiver/Mould
62 models (ty pe BRIE)
61 model (type V E312)
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Tip:
1. Always use new Zi nc-Air batte ries that have a m inimum rema ining shel f life of one year.
2. Whe never the hea ring instruments are not in u se, remembe r to turn them of f to avoid unnece ssary
battery consumption.
Low battery indicator
Your hearing care p rofessiona l can set your he aring instrument to give an acoustica l indication when the bat­tery is reac hing its end of li fe. The hear ing instrum ent will redu ce amplific ation and em it a melody if b attery power gets too low. This si gnal will recur every 15 minutes until the hear ing instrument automatic ally switch es off. It is recomm ended that yo u keep spare bat teries on ha nd.
Low battery indicator when paired with wireless accessories only
Active usage of th e ReSound Un ite accesso ries (Rem ote Control 2, Phone Cli p+, TV Streame r 2 and Mini Microphon e) requires more battery p ower from the he aring instr uments than w hen these a re working on their own mea ning that bat tery life is h ighly dependent on the a mount of wireless acce ssory us age. When the batter y in the hearing instrume nt has depleted to a level at which u se of the ReSound Unite TV S treamer 2, Phone Clip+ and Mini Microph one cannot be s upporte d, the hearin g instrumen t will play two s ets of descending tones. After this, your hea ring instru ment and Re Sound Unite Re mote Control 2 wil l continue to work as usual, bu t you will not be ab le to use your ReSound Unite T V Streamer 2, Pho ne Clip+ and Mi ni Microphon e. At some point the b attery le vel will not sup port the re mote control eith er and you will o nce again hear the descend ing tones. The hearing in struments w ill continue to work as usual. On ce a new bat­tery is inse rted, full o peration of the a ccessor ies will res ume.
Getting started
On/Off function
1. When the bat tery door i s closed, the he aring instrument tur ns on, and the defaul t programme will be activ ated.
2. To turn off the h earing instrument, ope n the batter y door. Use your fingernail to pull it open.
SmartStart
Hearing in struments can be turne d on once you have placed them o n your ears. If you prefer to turn the m on just prior to pl acing them on yo ur ear, your hearin g care profess ional can ac tivate a function called Sm art­Start. This function w ill delay the ti me in which the h earing instruments tu rn on after th e battery c ompart­ment is close d. With Smar tStart, a beep will be heard for each s econd of the de lay period.
Inserting/Replacing the battery
1. Open the bat tery door c ompletely by u sing your fingernail. Rem ove the used battery i f present.
2. Prep are the new battery (ple ase refer to page 6 for informati on on appropriate battery t ype/size for your h earing in strument). Remove the protective foil a nd wait 2 minutes b efore inser ting the battery into the he aring instr ument to allow activati on of the batter y.
3. Insert the new battery with the positive side in the correct position.
4. Gentl y close the bat tery door.
On
Off
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Insertion (domes)
1. Hold the rece iver tube where it bends, a nd gently plac e the dome into the e ar canal. Push the dome fa r enough into th e ear canal so that the rece iver tube lie s flush with the side of the head.
2. It is im portant t hat the tube and the dome fit correctly i nto your ear.
3. When the do me is placed correctly, you shou ld not be able to se e the receive r tube sticki ng out when facing a mirror.
i Note: You should never attempt to b end or modif y the shap e of the receive r tube.
Removal (RIE moulds)
1. Grasp the rem oval string an d pull the RIE or UP m ould outwa rd.
2. Consult your hea ring care prof essional if you have difficulties re moving the he aring instr ument.
Removal (domes)
1. Hold the rece iver tube wit h your thumb and fo refinger an d remove the tube.
2. Consult your hea ring care prof essional if you have difficulties re moving the hearing instrument.
Sports lock
The spor ts lock will b e applied or adjusted by your he aring care profession al.
Inserting/Removing hearing instruments
Insertion (custom RIE and UP m oulds)
1. Hold the RIE mould betwee n your thumb and i ndex finger and position i ts sound outlet in your e ar canal.
2. Slid e the RIE mould a ll the way into your ea r with a gentle, t wisting movement.
3. Move the RIE mou ld up and down and gently p ress to ensure it is positio ned correctly in the ear. Opening a nd closing your mouth can e ase inser tion.
4. Make sure t he hearing instrumen t is seated behind the ear.
By experim enting, an eas ier method may be discovered. With proper in sertio n, hearing instrumen ts should fit sn ugly but com fortabl y. If hearing instr uments cau se irritation of the ears, contact your hea ring care profe ssional.
i Never attempt to mo dify the shape of the hea ring instru ment, RIE moul ds, or tubing you rself.
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Tip: It may be helpf ul to pull the top of your ear back with you r opposite hand during ins ertion to op en
the ear cana l.
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Programme and Multi-Function buttons
If you have a heari ng aid with a pro gramme but ton or multi-function but ton, this will all ow you to use up to four diffe rent listeni ng programm es, each of them suitable fo r certai n situations.
Programme bu tton (61 models onl y) Multi-funct ion button (62 mo dels only)
Your hearing care p rofessiona l can fill out th e following ta ble for you.
Programme Descripti on of when to use
1
2
3
4
When using the programm e or multi-func tion button s to switch program mes, each pre ss will move the instrumen t to the next progr amme. For examp le, if it was in prog ramme 1 it wil l switch to programme 2, if it was in program me 2 it will switc h to programme 3 etc.
When you clos e the batter y door and switch the instrum ent on, it will s tart in pro gramme 1. Press the pro ­gramme or multi-function b uttons if you wa nt to move to a differe nt listening p rogramme.
If you have two hea ring instru ments with the s ynchroniz ation function enable d, programme changes to one instrumen t will automatic ally repe at in the secon d instrume nt. When a progra mme chang e is made in one instrumen t, you will hear th e same amoun t of confirmation beeps in the second inst rument.
Your instrument has a f ully automatic volume contr ol. Therefore, it s hould not be ne cessar y to control the volume manu ally.
However, in addition to controlling listening programmes, the multi-function button (62 models only) pro­vides you with the abilit y to adjust the amp lification to you r liking.
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i Flight mode
When board ing a flight or en tering an are a where RF tran smitters a re prohibited, w ireless f unctional ity must be deactivate d, as it is not allowe d to radiate radio signals duri ng flights or in otherwise re stricted are as.
It is possibl e to disable wireless ope ration by open ing and clos ing the batter y compartment three times within a ten sec ond perio d (open-clos e, open-clo se, open-close). Your instruments will now be in flight mode.
If the hearin g instrume nt is in flight mod e, the hearin g instrume nt must have bee n operating i n flight mode for at least 10 secon ds before attem pting to enable wireless again. It is poss ible to re-ena ble wirele ss operation by opening and closing the battery door once. 10 seconds after this operation is completed, wireless o peration wi ll begin aga in.
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Note: It is import ant to wait an addi tional 15 seconds a fter wirel ess function resume s before open­ing and closing the batter y compar tment aga in for any reaso n. If the batter y compar tment is opened and closed during this 15 second window, flight mode will resume.
If you have two hea ring instru ments with the s ynchroniz ation function enable d and you have the mu lti­function button set for volume control functionality, volume adjustments to one instrument will automatically repeat in the s econd instrument. Whe n a volume control adjustme nt is made in one instrument, you w ill hear a confirmatio n beep. A beep i n the second instrument w ill follow.
The multi-function button is designed to change the volume or listening programmes of the hearing instru­ment, based on d ifferen t ways it is pressed.
If necess ary, your heari ng care practitioner ca n change the se settings and fill in the following table to indi­cate the new setti ngs:
Multi-function button action Default setting New setting
Short press up Increases volume
Short press down Decreases volume
Long press up (3 s econds) Changes programmes
Long press dow n (3 seconds Activates streaming
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Telephone use
If your heari ng instrume nts are fit with a re ceiver ope n dome or rec eiver tulip dome, you can prob ably use the telephon e as you normally would by hold ing it up to your ea r canal ope ning. If your hea ring instr uments are fit with a rec eiver power do me or RIE or UP mo uld, finding the o ptimal position for holdi ng a telephon e while using a hearing in strument may r equire prac tice for some in dividuals, and one or more of the following suggestions may be helpful.
1. Hold the telephone as you would normally.
2. Hold the telephone towards the top of the ear (closer to where the microphones are located).
3. If whistling occurs, it m ay take a brief mom ent of holdin g the telephone in the same position before the h earing in strument ad apts and reduc es the feedback.
4. Any whi stling may also b e decreas ed by holding th e telephone s lightly away from the ear.
5. Depen ding on your individual n eeds, your he aring care p rofessional may activate a programme specifically for telephone use.
Listen to radio or TV
When listen ing to the TV or th e radio, star t out by listenin g to news commentators since they usually sp eak clearly, then try other programmes.
If you find it dif ficult to listen to T V or radio, your h earing ca re professio nal will be ab le to give you advi ce on available wi reless acc essorie s to enhance yo ur listening c apabiliti es for TV a nd radio.
Using ReSound Hearing Instruments with iPhone®, iPad®, and iPod touch
®
(ReSound LiNX2)
ReSound LiNX2 is a Made for iPho ne instrume nt and allows fo r direct comm unication a nd control wi th an iPhone, iPad, or iPod tou ch. For assist ance in pair ing and usin g these produ cts with your Re Sound LiNX2 device, please contact your hearing care professional or visit our support site at www.resound.com/linx.
Cellular phones
Your hearing instrument is designed to comply with the most stringent Standards of International Electro­magnetic Compatibility. However, not all cell phones are hearing instrument compatible. The varying de­gree of distur bance can be due to the nature of your p articular cellul ar phone or of you r wireless te lephony service provider.
If you find it dif ficult to obtai n a good result while using your cellular phone, your he aring care profession al will be able to gi ve you advice on available wi reless acc essorie s to enhance li stening cap abilities.
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PhoneNow
The PhoneNow function, allows your hearing instrument to automatically switch to your tele phone programme when a telephone receiver is raised to the ear. When the telephone recei ver is removed from the ear, the hear­ing instrum ent automatic ally returns to th e previous lis tening progr amme.
Placement of PhoneNow magnets
Place PhoneNow magnet on your telephone receiver to allow operation of the PhoneNow function. In order to place PhoneNow magnet properly:
1. Clean the telephone receiver thoroughly.
2. Hold the telephone vertically, in a position similar to when making a telephone call.
3. Place the magnets just below the telephone receiver. Make sure not to cover the microphone openings. If necess ary, move the magnet to an other positi on to improve ease of u se and comfor t while sp eaking.
4. If you are not s atisfied with the strength of Ph oneNow, you can reposition the Ph oneNow magnet or add additional PhoneNow magnets.
PhoneNow usage
Telephones can b e used in a norm al manner. A shor t melody wi ll indicate that t he PhoneNow fe ature has automatically switched the hearing instrument to your telephone programme. Initially, you may need to move the telephone receiver slightly to find the best position for reliable PhoneNow activation and good hearing on the telephone.
If you have two hea ring instruments with the s ynchroniz ation function enable d, the volume of hearing instr u­ment on the non-phone ear will be turned down.
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Only use recommended cleaning agent to clean the telephone prior to placing the magnet on the
phone in order to obtain best possible adherence.
i PhoneNow warnings
1. Keep magnets o ut of reach of pets, children an d mentally challeng ed persons. If a magnet is swa llowed, please seek advice from a medical practitioner.
2. The m agnet may af fect some me dical devi ces or elec tronic systems. T he manufa cturer of any magnetically sensitive devices (e.g. pacemakers) should advise you regarding appropriate safety precautio ns when usin g your heari ng instrume nt and magnet in close proxim ity to the medi cal device or electron ic system in que stion.If the manufacturer cannot issue a s tatement, we reco mmend keep ing the magnet or a telephone equipped with the magnet 30 cm (12”) away from magnetically sensitive devices (e.g. pacemake rs).
i PhoneNow precautions
1. High distortion during dialing or phoning may mean that the magnet is not in the optimal position relative to the telephone r eceiver. To avoid the issue, p lease move the magnet to anothe r place on the telephone receiver.
2. Only use magnets supplied by ReSound.
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Telecoil (optional)
If equipped, a telecoil ca n be activated by your hearing c are professional and acc essed throu gh one of the additional programmes. A telecoil picks up a telephone’s magnetic signal and converts it to sound. An optional telephone programme may help to improve speech understanding on the telephone. When using a telecoil pro gramme, the re ceiver of the tel ephone may need to be held cl oser to the hear ing instrument. The handse t of the telephon e may need to be move d to slightly dif ferent positions in ord er to find the best receptio n.
Tele-loop systems
Many places, such as theatres, houses of wor ship, and schools are equi pped with tele-loop system s. When using a telec oil program me with tele-l oop systems, sou nd is picked up d irectly and m ay improve spee ch understa nding. If there i s no sound from the hearing i nstrument s in a tele-loop s ystem and with a tel ecoil programme a ctivated, the tele -loop system may n ot be turned on o r is not operati ng correctl y. If a facility is not equippe d with a tele-lo op system, sit ting as close a s possible to the f ront may be hel pful.
Direct audio input (optional)
Use of direct au dio input (DAI), whi ch enable s a direct con nection of the h earing instruments to item s such as televisio n, radio, and remote mi crophone s, may increase speech understand ing for some in dividual s. The sound so urce is conne cted to the hear ing instrum ents by a cable or a wireless FM system to the audio boot. This acce ssory c onnects to the b ottom of the hear ing instrum ents, and onc e properly c licked into place, the hearing instruments switch to DAI automatically.
Connecting/Disconnecting audio boots
Connecting audio boots
1. Align the tip of th e audio boot wi th the groove just above the bat tery com partme nt and below the model number.
2. Onc e in place, move the b oot in the direc tion of the battery compartment.
3. Gently cl ick the audio b oot onto the hear ing instrument.
Disconnecting audio boots
4. Press a nd hold the but ton on the front side of the a udio boot.
5. Gently re move the audio bo ot from the hearing instrument.
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Care and maintenance
Please follow the following instructions to prolong the durability of your hearing instruments:
1. Keep your hea ring instrument cle an and dry. Wipe the case wi th a soft cloth or tissue af ter use to remove grease or moi sture. Do not use wate r or solvents, as these can da mage the hea ring instru ment(s).
2. Never immerse he aring instruments in water or other liqui ds, as liquids m ay cause per manent da mage to the hearing i nstruments.
3. Avoid rough handling of hearing instruments or dropping them on hard surfaces or floors.
4. Do not le ave hearing in struments i n or near dire ct heat or sun light, such as in a h ot, parked car, as excessive he at can cause d amage or defo rm the casin g.
5. Do not wear yo ur instrume nt while showe ring, swimm ing, in heav y rain or in a mois t atmosphere such as a steam bath or sa una.
6. If your instr ument does g et wet, or if it has be en exposed to hi gh humidit y or persp iration, it sho uld be left to dry out overnigh t with the batte ry out and the batter y compar tment open. It i s also a good id ea to put the instru ment and bat tery in a s ealed cont ainer togeth er with a dr ying agent (de siccator) over night. Do not use the instrument unti l it is completely dry. Consul t your heari ng care profes sional as to which drying a gent to use.
7. Remove your hea ring instru ment when a pplying su ch things as co smetics, pe rfume, af tershave, hair spray, and suntan lotio n. These mig ht get into the instr ument and c ause damag e.
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Daily maintenance
It is impor tant to keep your he aring instrument cle an and dr y. On a daily bas is, clean the h earing instruments us ing a soft cloth or tissue.
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The receiver tube
The recei ver tube contains the wiri ng to the receiver which de livers the sound to the ear ca nal. It is important that the recei ver tube and the receiver do me/RIE mold fits correctl y in your ear. If the recei ver tube or the receiver dome/RIE mou ld irritates yo ur ear in any way and prevents you fro m wearing you r hear ing instru­ment, please c ontact your hearing ca re pro fessional. You should never attempt to modify the sha pe of the receiver tu be yourself. Th e receiver tube and the rec eiver dome /RIE mould sh ould be cle aned regul arly. Please see instructions in the next section.
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Cleaning the receiver tubes and domes
The receiver tube and the re ceiver do me should be c leaned re gularly. Use a dam p cloth to clean the r e­ceiver tube a nd receive r dome on the ou tside. Do not use water when you are cleaning the r eceiver tubes or the receiver domes. Th is process i s also used to cle an the UP rece iver mould. Pl ease see instruction on page 29 for how to chan ge the wax gu ard filter.
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Cleaning RIE or moulds (does not apply for UP moulds)
1. Separate the mo uld from the rec eiver tube.
2. Cle an the RIE moul d using a mild so ap, and rinse wi th lukewarm wa te r.
3. After cleaning, dr y RIE moulds thoroughly a nd remove any res idual water and debr is utilising an air bulb.
Changing wax guard for receiver tube
For changing C erustop (white) wa x filters, the following step s are neede d:
1. To remove the old wax guard, insert th e removal side of th e wax guard too l into the used wa x guard so that the shaf t of the tool is touchi ng the rim of the wa x guard. Slow ly pull the wa x guard straight out.
2. To insert th e new wax gua rd, gently pres s the replac ement side of th e wax guard tool straight into th e hole of the soun d outlet until th e outer ring li es flush with th e outside of the re ceiver. Pull the tool straight out -the new wax g uard will rem ain in place.
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How to apply domes
It is recomme nded that your h earing care professional change domes, as incorrect dome replacement could result in injury.
ReSound standard domes
1. Push the new dom e over the recei ver.
2. Make sure that the new dome is properly and securely mounted.
ReSound tulip domes
Tulip domes are mounte d in a similar manner to stand ard domes, bu t a few extra steps a re required. Tulip domes cons ist of two “petals”. It is important to note that the largest p etal is the outer most petal. To ensure this:
1. Push the large st petal away fro m the receive r tube using a fin ger. This bends the pet al forward.
2. The n push the largest “petal” b ack, and it will be p laced on top of the smaller petal.
Using ReSound hearing instruments with smart phone apps
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Intended use of s mart pho ne apps:
GN ReSound s mart pho ne apps are inte nded to be used w ith GN ReSou nd wireles s hearing a ids. GN Re­Sound smar t phone ap ps send and re ceive signals from the GN Re Sound wire less hear ing aids vi a smart phones for which the apps h ave been developed.
Use with smar t phone ap ps:
• Notification s of app updates sh ould not be dis abled, and i t is recomme nded that the us er install s all updates to ensur e that the app wil l function correctly an d will be kept up to date.
• The app must o nly be used w ith GN ReSound devices fo r which it is inte nded, and GN Re Sound take no responsi bility if th e app is used w ith other devices.
• If you would like a printed version of the user guid e for a smar t phone app pl ease consu lt customer su p­port or our website to obtain a printed user gu ide.
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i General precautions
1. When wirel ess functi on is activated, th e device use s low-powered digitally coded transmi ssions in order to commu nicate with othe r wireless d evices. Al though unlikely, nearby elec tronic devic es may be affected. In th at case, move the he aring instrument away fro m the affected electronic device.
2. When using wireless functionality and the devices are affected by electromagnetic interference, move away from the sourc e.
3. Use only original GN ReSound consumables e.g. tubes and domes.
4. Never at tempt to modif y the shape of th e hearing instrument, ea rmoulds, o r tubing yours elf.
5. Only co nnect ReSo und hearing instrume nts to ReSound accessori es intended a nd qualifie d to be used with ReSound hearing instruments.
i General warnings
1. Special care should be exe rcised in selecting and fi tting a hea ring instru ment(s) who’s maximum s ound pressure leve l exceeds 132 dB SPL (with an IEC 60711:1981 occluded ear simulator), becau se there may be a risk of imp airing the re maining he aring of the he aring instrument use r
2. Consult a hearing care profes sional if you discover a fore ign object in your ear can al, if you experience skin irri tation, or if exces sive ear wa x accumulates with the use of th e hearing in strument.
3. Diffe rent type s of radiation, f rom e.g. NMR, MRI, or CT sca nners, may da mage hear ing instrum ents. It is recomme nded not to wear he aring instr uments during these or other similar p rocedures. O ther types of radiation, suc h as burglar a larms, room s urveill ance systems, radio equipm ent, mobile tel ephones, contain less energy and will not damage hearin g instrume nts. However, they have the potentia l to momentar ily affec t the sound qua lity or temp orarily create strange so unds from he aring instr uments.
4. Do not wea r hearing i nstruments i n mines, oil fie lds, or other explosive areas unless th ose areas are certified for hearing instrument use.
5. Do not allow ot hers to use your hearing in struments. This may caus e damage to the hearing ins truments or to the hearin g of the other indi vidual.
6. Instrume nt usage by chi ldren or men tally chal lenged pe rsons shou ld be super vised at al l times to ensure thei r safety. The hear ing instrum ent contai ns small par ts that coul d be swallowed by ch ildren. Please be mindful not to leave c hildren uns uperv ised with this hearing in strument.
7. Hearing ins truments sh ould be used o nly as presc ribed by your h earing ca re professio nal. Incorre ct use may result i n hearing l oss.
8. If device is b roken, do not use.
9. When boarding fligh ts remembe r to deactivate the wi reless fu nctionali ty. Turn off your wireless functionality by using the flight mode in areas where radio frequency emission is prohibited.
10. External devices connected to the ele ctrical in put must be safe according to the requireme nts of IEC 60601-1-1, IEC 60065, or I EC 60950-1, as appropriate (wire d connection, f.ex. HI-PRO), SpeedLi nk).
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Note: * ReSound wi reless dev ices operate in the freque ncy range of 2.4 GHz - 2.48 GHz. * ReSound wi reless dev ices inclu de a RF transmi tter that ope rates in the ran ge of 2.4 GHz - 2.48 GHz. * For use of wirele ss functionality o nly use ReSo und Unite acce ssorie s. For further guidanc e regarding e.g. pairing, ple ase refer to the us er guide of the re levant ReSo und Unite acce ssory.
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fessiona l can set the TSG Mo dule so that it becomes aud ible exclusi vely in such su rrounding s. The overall sound level can be adjusted via an optional volume control. Your doctor, audiologist or hearing healthcare profession al will review w ith you the nee d for having suc h a control.
TSG volume control
The sound generator is set to a specific loudness level by the hearing healthcare professional. When switch­ing the sound generator on, the vo lume will have th is optimal set ting. Therefo re, it might not be necessar y to control the volume (loudness) manually. However, the volume control provides the ability to adjust the volume, or amou nt of stimulus, to the l iking of the us er.
Tinnitus Sound Generator (TSG) module
Intende d use for the TSG module
Your ReSound hear ing instrum ents may also in clude the Ti nnitus Soun d Generator f unction, a tool for g en­erating sounds to be used in tinnitus management programmes to relieve suffering from tinnitus.
The Tinnitus Sound Generator can generate sounds adjusted to the specific therapeutic needs and your personal preference as determined by your doctor, audiologist, or hearing care professional. Depending on the selected h earing in strument programme an d the environm ent you are in, you wi ll sometime s hear the therapeutic sound resembling a continuous or fluctuating whistling.
User instructions for the TSG module
Description of the device
The Tinnitus Sound Gen erator (TSG) M odule is a sof tware tool tha t generates sounds to be used i n tinnitus management programmes to relieve suffering from tinnitus.
Explanation of how the device functions
The TSG module is a frequency and amplitude shaped white-noise generator. Noise signal level and fre­quency cha racteristics can be adju sted to the speci fic therapeutic needs a s determine d by your doctor, audiologist or hearing healthcare professional.
Your doctor, audiologist or hearing healthcare professional can modulate the generated noise with the purpose of ma king it more p leasant. Th e noise can th en resembl e, for example, cr ashing waves on a s hore. Modulation l evel and spe ed can also b e configured to you r likes and nee ds.
If your tinnitus troubles you only in quiet environments, your doctor, audiologist or hearing healthcare pro-
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The scientific concepts that form the basis for the device
The TSG Modul e provides so und enrich ment with the a im of surrounding the tinni tus sound with a n eutral sound which is easily ignored. Sound enrichment is an important component of most approaches to tinni­tus management, such as Tinnitus Retraining Therapy (TRT). To assist habituation to tinnitus, tinnitus needs to be audible. Th e ideal level of the TSG module, the refore, should be set so that it sta rts to blend with the tinnitus, and s o that you can he ar both your tinnitus as well as the sound used.
In a majorit y of instances, the TSG modul e can also be se t to mask the tinni tus sound, so to provi de tem­porary relief by introducing a more pleasant and controllable sound source.
Technical Specifications
Audio signal technology
Digital
Available sounds
White noise signal which can be shaped with the following configurations: The white noise signal ca n be modulated in amplitud e with an atten uation depth of up to 14dB.
High-pass filter Low-pass filter
500 Hz 2000 Hz
750 Hz 3000 Hz
1000 Hz 4000 Hz
1500 Hz 5000 Hz
2000 Hz 6000 Hz
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TSG warnings
• Sound gene rators can be d angerous if improperl y used.
• Sound gene rators shoul d be used only a s advised by yo ur doctor, audiologi st, or hearin g healthca re
professional.
• Sound gene rators are not toys and should be kept out of reach of anyon e who might cause themsel ves
injury (es peciall y children and pets).
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TSG precautions
• Should the us er develop any s ide effec ts from using th e sound generator, such as dizzin ess, nause a,
headache s, perceive d decrease i n auditory f unction or i ncrease in tinnitus perc eption, the use r should discontinu e use of the sound g enerator an d seek medi cal evaluatio n.
• Children an d physicall y or mentall y challenged users w ill require gu ardian sup ervision while wea ring the
TSG hearing instrument.
• The volume co ntrol is an optio nal feature in th e TSG module us ed for adjusti ng the sound ge nerator
output level. To prevent uni ntended usa ge by pediatri c or physically or mental ly challe nged user s, the volume contro l must, if enabl ed, be configured to only provid e a decrease of the sound gen erator output level.
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TSG warning to hearing healthcare professionals
A hearing he althcare p rofessional should adv ise a prospe ctive sound generator use r to consult prom ptly with a licens ed physicia n (preferab ly an ear specialist) be fore getting a s ound generator if the hear ing healthcare professional determines through inquiry, actual observation, or review of any other available information concerning the prospective user that the prospective user has any of the following conditions: (i) Visible congenital or traumatic deformity of the ear. (ii) History of acti ve drainage f rom the ear within the previo us 90 days. (IIi) His tory of sudde n or rapidly progressi ve hearing l oss within th e previous 90 d ays. (iv) Ac ute or chronic d izzines s. (v) Unilateral hearing los s of sudden or re cent onset w ithin the prev ious 90 days. (vi) Au diometric a ir-bone gap equa l to or greater than 15dB at 50 0 hertz (Hz), 1000 Hz, and 2000 Hz. (vii) Visible evidence of significant cerumen accumulation or a foreign body in the ear canal. (viii) Pa in or discom fort in the e ar.
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CAUTION: The ma ximum out put of the sound g enerator fal ls into the range th at can cause h earing loss accord ing to OSHA regul ations. The user should n ot use the sound g enerator for mo re than eight (8) hours a day whe n this is set below 90dB SPL. Ab ove that level, the dev ice should not be used for more than two (2) hours per d ay. In no case should the sound gene rator be worn at uncomforta ble levels.
i Battery warning information
Batterie s, although very small, contain dang erous subst ances, and s hould be dis posed of caref ully. This is for the safety of yo u and the enviro nment. Pleas e note:
1. Do not attempt to rec harge batte ries (Zin c Air) which a re not specifi cally des ignated as rec hargeable because they may leak or exp lode.
2. DO NOT at tempt to dispose of batterie s by burning them. Used bat teries are harmfu l to the environment. Please disp ose of them acc ording to loca l regulation s or return them to your hearing c are practiti oner.
3. DO NOT place ba tteries in your mouth. Co nsult a physician imme diately if a battery h as been swallowed, as they can be ha rmful to your he alth.
4. Keep bat teries away fro m pets, childre n and mentallly challenged per sons.
5. Remove the ba tteries to preve nt leakag e when the hea ring instr uments are not in u se for an exten ded period of time.
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Hearing instrument expectations
A hearing in strument w ill not restore nor mal hear ing and will not prevent or improve a h earing im pairment resul ting fr om organi c condition s. Consistent u se of the hear ing instrum ent is recomm ended. In mos t cases, infrequent use does not permit you to attain full ben efit from it.
The use of a hea ring instru ment is only p art of hea ring rehab ilitation an d may need to be sup plemented by auditory training and instructions in lip-reading.
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i Warning to hearing aid dispensers (US Only)
A hearing aid dispenser should ad vise a prospe ctive hear ing aid user to consult promptly with a lice nsed physician ( preferably an ear spec ialist) before dispensing a hearing a id if the hear ing aid disp enser de­termines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions: (i) Visible congenital or traumatic deformity of the ear. (ii) History of acti ve drainage f rom the ear within the previo us 90 days. (iii) Histor y of sudden or ra pidly prog ressive hearing loss w ithin the prev ious 90 days. (iv) Ac ute or chronic d izzines s. (v) Unilateral hearing los s of sudden or re cent onset w ithin the prev ious 90 days. (vi) Au diometric a ir-bone gap equa l to or greater than 15 deci bels at 500 he rtz (Hz),
1,000 Hz, and 2,000 Hz. (vii) Visible evidence of significant cerumen accumulation or a foreign body in the ear canal. (viii) Pa in or discom fort in the e ar.
Important notice for prospective hearing aid users (US Only)
Good health practice requires that a pe rson with a he aring los s have a medical evaluation by a licensed physician ( preferably a physician w ho special izes in disea ses of the ear) b efore purchasing a heari ng aid. Licensed physicians w ho specia lize in disea ses of the ear are often refer red to as otolary ngologis ts, otolo­gists or otorhin olary ngologists. The purpos e of medical evaluation is to as sure that all me dically tre atable condition s that may affe ct hearing are identifie d and treated before the hearing aid is purchased.
Following the m edical eval uation, the phys ician will g ive you a written statement tha t states that your hear­ing loss has b een medic ally evaluate d and that you may be c onsidere d a candidate for a hearing ai d. The physician w ill refer you to an aud iologist o r a hearing aid dispens er, as appropriate, for a he aring aid eva lua-
tion. The audi ologist or hearing aid d ispense r will condu ct a hearing aid evaluatio n to assess your a bility to hear with an d without a he aring aid. The hearing a id evaluatio n will enabl e the audiolo gist or disp enser to select and fit a hearing a id to your indiv idual needs. If you have reser vations ab out your abil ity to adapt to amplification, you should i nquire abou t the availabi lity of a tria l-rental or pu rchase-o ption programme. Many hearing aid dispensers now offe r programme s that permi t you to wear a hear ing aid for a period of time for a nominal fee a fter whic h you may decide i f you want to purcha se the heari ng aid.
Federal law re stricts the sale of hearing aids to those individual s who have obtain ed a medica l evaluation from a licens ed physician. Federal law p ermits a fully informe d adult to sign a wai ver statement declining the medical evaluation for religious or personal beliefs that preclude consultation with a physician. The exercise of such a waiver is not in your best h ealth interest and its use is st rongly disc ouraged.
Children with hearing loss (US Only)
In addition to se eing a physic ian for a medic al evaluatio n, a child with a he aring los s should be di rected to an audiologist for evaluation and rehabilitation since hearing loss may cause problems in language develop­ment and the ed ucational and social g rowth of a child. A n audiologist is qualifi ed by training a nd experience to assist in the eva luation and re habilitat ion of a child wi th a hearing l oss.
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SYMPTOM CAUSE
No sound
Not turned on
Dead battery
Battery door will not close
Blocked RIE mould or tube
Blocked wax filter
Not loud enough
Incorrect RIE mould placement
Blocked RIE mould or dome
Change in hearing sensitivity
Excessive ear wax
Volume set too low
POSSIBLE REMEDY
Turn on by closing the battery door
Replace battery
Insert battery properly
Clean RIE mould or tube
Replace wax filter or consult your hearing care professional
Reinsert RIE mould
Clean RIE mould, replace dome, replace filter
Consult your hearing care professional
Consult your hearing care professional
Consult your hearing care professional
Troubleshooting Guide
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SYMPTOM CAUSE
Excessive whistling / feedback
Incorrect RIE mould placement
Incorrect dome placement
Excessive ear wax
Feedback control may need adjustment
RIE mould tubing worn or damaged
Hearing instrument settings not optimal
Sound distorted / not clear
Weak battery
Improper RIE mould or dome fit
Hearing instrument damaged
Hearing instrument settings not optimal
Wireless does not work Possible Root Cause - Device is in flight mode
POSSIBLE REMEDY
Re-insert RIE mould carefully
Re-insert dome
Consult your hearing care professional
Consult your hearing care professional
Consult your hearing care professional
Consult your hearing care professional
Replace battery
Consult your hearing care professional
Consult your hearing care professional
Consult your hearing care professional
Open and close the battery compartment once. Wireless will reactivate 10 seconds later. (If Root Cause is device in flight mode)
If there are a ny other problems n ot mentioned in thi s guide, please cont act your hearing ca re professional .
Troubleshooting Guide
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Reference test gain (60 dB SPL input)
HFA
31 dB
Full-on gain (50 dB SPL Input)
Max HFA
5243dB
dB
Maximum output (90 dB SPL input)
Max HFA
113 108
dB SPL dB SPL
Total harmonic distortion
500 Hz 800 Hz
1600 Hz
0.3
0.5
0.7
% % %
Telecoil sensitivity (SPLIV @ 31,6 mA/m) 90 dB SPL
Equivalent input noise (w/o noise reduction) 23 dB SPL
Frequency range (DIN 45605)
100 – 7060
Hz
Current dr ain (in test mo de) 1.3 mA
RIE - LP receiver
Models: LS962-DRW, LS762-DRW, LS562-DRW LS961-DRW, LS761-DRW, LS561-DRW
Frequency ( Hz)
FULL-ON AND REFERENCE TEST GAIN FULL-ON AND REFERENCE TEST GAIN
Gain
(dB)
Referenc e test gain
60 dB SPL inpu t
Full-on gain
50 dB SPL input
2cc Coupler
MAXIM UM OUTPUT (OSPL 90) MAXIM UM OUTPUT (OSPL 90)
Frequency ( Hz)
Output
(dB SPL)
2cc Coupler
Data in accor dance with A NSI S3.22–200 9 and IEC 60118-7; Supply Voltag e 1.3 V, 2cc coupler
Note: Telecoil sensitivity only applicable for 62 RIE models Note: Telecoil sensitivity only applicable for 62 RIE models
Reference test gain (60 dB SPL input)
HFA
37 dB
Full-on gain (50 dB SPL Input)
Max HFA
5851dB
dB
Maximum output (90 dB SPL input)
Max HFA
116 114
dB SPL dB SPL
Total harmonic distortion
500 Hz 800 Hz
1600 Hz
0.5
0.6
1.2
% % %
Telecoil sensitivity (SPLIV @ 31.6 mA/m) 96
dB SPL
Equivalent input noise (w/o noise reduction) 23
dB SPL
Frequency range (DIN 45605)
100 – 7000
Hz
Current dr ain (in test mode) 1.3 mA
RIE—MP receiver
Models: LS962-DRW, LS762-DRW, LS562-DRW LS961-DRW, LS761-DRW, LS561-DRW
Frequency ( Hz)
Gain
(dB)
Referenc e test gain
60 dB SPL inpu t
Full-on gain
50 dB SPL input
2cc Coupler
Frequency ( Hz)
Output
(dB SPL)
2cc Coupler
Data in accor dance with A NSI S3.22–200 9 and IEC 60118-7; Supply Voltag e 1.3 V, 2cc coupler
Technical data
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Reference test gain (60 dB SPL input)
HFA
42 dB
Full-on gain (50 dB SPL Input)
Max HFA
6556dB
dB
Maximum output (90 dB SPL input)
Max HFA
122 118
dB SPL dB SPL
Total harmonic distortion
500 Hz 800 Hz
1600 Hz
0.6
1.2
0.7
% % %
Telecoil sensitivity (SPLIV @ 31.6 mA/m) 101 dB SPL
Equivalent input noise (w/o noise reduction) 23 dB SPL
Frequency range (DIN 45605) 100 –
6030
Hz
Current dr ain (in test mode) 1.3 mA
RIE—HP receiver
Models: LS962-DRW, LS762-DRW, LS562-DRW LS961-DRW, LS761-DRW, LS561-DRW
Frequency ( Hz)
Gain
(dB)
Referenc e test gain
60 dB SPL inpu t
Full-on gain
50 dB SPL input
2cc Coupler
Frequency ( Hz)
Output
(dB SPL)
2cc Coupler
Data in accor dance with A NSI S3.22–200 9 and IEC 60118-7; Supply Voltag e 1.3 V, 2cc coupler
Reference test gain (60 dB SPL input)
HFA
47 dB
Full-on gain (50 dB SPL Input)
Max HFA
7564dB
dB
Maximum output (90 dB SPL input)
Max HFA
129 124
dB SPL dB SPL
Total harmonic distortion
500 Hz 800 Hz
1600 Hz
1.3
2.1
0.1
% % %
Telecoil sensitivity (SPLIV @ 31.6 mA/m) 107
dB SPL
Equivalent input noise (w/o noise reduction) 23
dB SPL
Frequency range (DIN 45605)
100 – 4910
Hz
Current dr ain (in test mode) 1.2 mA
RIE—UP receiver
Models: LS962-DRW, LS762-DRW, LS562-DRW LS961-DRW, LS761-DRW, LS561-DRW
Frequency ( Hz)
Gain
(dB)
-
Referenc e test gain
60 dB SPL inpu t
Full-on gain
50 dB SPL input
2cc Coupler
Frequency ( Hz)
Output
(dB SPL)
2cc Coupler
Data in accor dance with A NSI S3.22–200 9 and IEC 60118-7; Supply Voltag e 1.3 V, 2cc coupler
FULL-ON AND REFERENCE TEST GAIN FULL-ON AND REFERENCE TEST GAIN
MAXIM UM OUTPUT (OSPL 90) MAXIM UM OUTPUT (OSPL 90)
Note: Telecoil sensitivity only applicable for 62 RIE models Note: Telecoil sensitivity only applicable for 62 RIE models
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Warranty and repairs
ReSound prov ides a warra nty on hea ring instru ments in the even t of defects in wor kmanship or materials, as describ ed in applicable warranty documentation. In its service policy, ReSound p ledges to se cure func­tionality at least equivalent to the original hearing instrument. As a signatory to the United Nations Global Compact initiative, ReSound is committed to doing this in line with environment-friendly best practices. Hearing in struments th erefore, at ReSo und’s discretion, may b e replaced by n ew products or p roducts manufactured from new or serviceable used parts, or repaired using new or refurbished replacement parts. The warrant y period of h earing in struments is d esignated o n your warrant y card, whic h is provided by your hearing care professional.
For hearing instrumen ts that require service, p lease cont act your hear ing care profe ssional fo r assistan ce. ReSound he aring instr uments that m alfunction must be repa ired by a qualifi ed technician. Do not attem pt to open the case of h earing instruments, as t his will invali date the warran ty.
Temperature test, transport and storage information
GN ReSound H earing Ins truments are subjected to var ious tests in tem perature and d amp heating cycling between -25 °C and +70 °C according to in ternal and in dustry st andards. Du ring transp ort or stora ge, the temperature s hould not excee d the limit valu es of -20 °C to 60 °C and relati ve humidit y of 90% RH, non condensi ng (for limited ti me). The air press ure betwee n 500 and 1100 hPa is appropriate.
Be aware of inform ation marked w ith the warnin g symbol
WARNING points out a situa tion that coul d lead to serious injurie s,
CAUTION indicates a situation that could lea d to minor and mod erate injuri es
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Advice and ti ps on how to handle yo ur hearin g instrumen t better.
Equipment includes RF transmitter
Please ask you r local hearing c are professiona l concerning disposal of your hearing instrument
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ReSound L iNX2 is co mpatible w ith iPhone 6, i Phone 6 Plus, i Phone 5s, iPhone 5c, iPh one 5, iPad Air 2, iPad Air, iPad (4th gene ration), iPad mini 3, iPad mini 2, iPad mi ni with Retin a display, iPad min i and iPod touc h (5th generati on) using iO S 7.X or later. Apple, the Apple l ogo, iPhone, i Pad and iPod touch a re tradema rks of Appl e Inc., registere d in the U.S. and other countries.
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“Made for iPhone” means that an electronic accessory has been designed to connect specifically to iPhone and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that the use of this accessory with iPhone may affect wireless performance.
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Worldwide Headquarters
ReSound A/S Lautrupbjerg 7 DK-2750 Ballerup, Denmark Tel.: +45 45 75 11 11 Fax: +45 45 75 11 19 www.resound.com
CVR no. 55082715
United Kingdom
GN ReSound Ltd. Kirtlington Business Centre Portway Kirtlington Oxon OX5 3JA Tel.: +44 1869 352 800 Fax: +44 1869 343 466 www.gnresound.co.uk
Australia
GN ReSound Pty. Ltd. Unit R1 Regents Park Estate 391 Park Road Regents Park NSW 2143 Tel.: (free) 1800 658 955 Fax: +61 2 9743 7472 www.gnresound.com.au
New Zealand
GN ReSound (NZ) Ltd. 12 Parkway Drive Mairangi Bay Auckland Tel.: (free) 0800 900 126 Fax: (free) 0800 007 695 www.gnresound.co.nz
Any issues relating to the EU Medical Device Directive 93/42/EEC, or Council Directive 1999/5/EC on Radio Equipment and Tele communications terminal equipment should be directed to ReSound A/S
400344000-GB-15.01-Rev.B
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