USER GUIDE
CUSTOM MODELS:
CIC
REMOTE MICROPHONE
MINI-CANAL
ITC (IN-THE-CANAL) & ITE (IN-THE-EAR)
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Introduction
Congratulations on the purchase of your new hearing instruments. ReSound’s innovative sound
technology and design, combined with the customised set-up selected by your hearing care
professional, will make hearing a more enjoyable experience. Hearing instruments will enable you
to hear sounds that you may not have heard in years because of your hearing loss. Practice and
a positive attitude are important in learning to use hearing instruments. Your ReSound instruments have been adjusted according to your individual hearing loss and needs. Some people
adjust quickly to wearing hearing instruments in their ears and hearing new sounds; other
people may need more time.
Please read this manual carefully in order to wholly benefit from the use of your hearing instruments. With proper care, maintenance, and usage, your hearing instruments will aid you in
better communication for many years. Ask your hearing care professional if you have any questions.
ReSound i s a registred trade m ark of GN ReSound A /S
Hearing instrument model:
Battery size:
Tube type: Dome size:
Left serial number: Right serial number:
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Daily maintenance . . . . . . . . . . . . . . . . . .29
Cleaning hearing instruments . . . . . . . . . . 29
Replacing wax filters. . . . . . . . . . . . . . . . . 30
General precautions . . . . . . . . . . . . . . . . . 32
General warnings . . . . . . . . . . . . . . . . . . . 33
Battery warning Information . . . . . . . . . . .35
Troubleshooting guide . . . . . . . . . . . . . . .36
Technical data . . . . . . . . . . . . . . . . . . . . . 44
Warranty and repairs . . . . . . . . . . . . . . . .48
CONTENTS
Introduction . . . . . . . . . . . . . . . . . . . . . . . . 2
Description of the hearing instruments . . . .6
Getting star ted . . . . . . . . . . . . . . . . . . . . . 10
On/Off function . . . . . . . . . . . . . . . . . . . .10
SmartStart . . . . . . . . . . . . . . . . . . . . . . . . 11
Inserting/Replacing the battery . . . . . . . . . 12
Low battery indicator . . . . . . . . . . . . . . . . 13
Inserting/removing hearing instruments . . .14
Operation of the hearing instrument . . . . . 18
Volume control (optional). . . . . . . . . . . . . . 18
Program button (optional) . . . . . . . . . . . . .20
Stand-by function . . . . . . . . . . . . . . . . . . .22
Telephone use . . . . . . . . . . . . . . . . . . . . .22
Telecoil (optional) . . . . . . . . . . . . . . . . . . . 24
PhoneNow . . . . . . . . . . . . . . . . . . . . . . . 24
Tele-loop systems . . . . . . . . . . . . . . . . . . 27
Care and maintenance . . . . . . . . . . . . . . . 28
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GN ReSound
ReSound Liv e
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Description of the hearing
instruments: Completely-in-the- canal
(CIC), remote microphone, and
mini-c anal ReS ound Live™
LV10, LV710, LV510; LV10-B,
LV710-B, LV510-B; LV10-P,
LV710-P, LV510-P; LV10-BP, LV710BP,
LV510BP; LV10-M,
LV710-M, LV510-M; LV10-MP,
LV710-MP, LV510-MP; LV20, LV720,
LV520; LV20-P, LV720-P, LV520-P,
LV30-M, LV730-M , LV530-M ; LV30MP, LV730- MP, LV530-MP; LV30-MU,
LV730-MU, LV530-MU
1. Programme button (optional)
2. Battery compartment and On/Off switch
3. Removal cord (optional)
4. Sound outlet
5. Wax filter
6. Venting
7. Microphone sound inlet(s)
8. Remote microphone and tubing
(for remote microphone devices)
9. Volume control (optional)
10. Model
11. Manufacturer
12. Serial number
GN ReSoun d
ReSound L ive
XXX XXXX
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In-the-canal (ITC)
and In-t he-ear (ITE)
ReSound Live
TM
LV30, LV730, LV530; LV30-P,
LV730-P, LV530-P; LV30-D,
LV730-D, LV530-D; LV30-DP,
LV730-DP, LV530-DP
LV40, LV740, LV540; LV40-D, LV740-D,
LV540-D; LV40-P, LV740-P, LV540-P;
LV40-DP, LV740-DP, LV540-DP
LV50, LV750, LV550; LV50-P,
LV750-P, LV550 -P; LV50-D, LV750-D,
LV550-D; LV50- DP,
LV750-DP, LV550-DP
1. Programme button (optional)
2. Battery compartment and On/Off switch
3. Sound outlet
4. Wax filter
5. Venting
6. Microphone sound inlet(s)
7. Volume control (optional)
8. Model
9. Manufacturer
10. Serial number
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SmartStart
Hearing instruments can be turned on once you have placed them on your ears. If you prefer to
turn them on just prior to placing them in your ears, your hearing care professional can activate
a function called SmartStart. This function will delay the time in which the hearing instruments
turn on by ten seconds after the battery compartment is closed. This reduces the risk that the
hearing instruments will whistle while you put them in. With SmartStar t, a beep will be heard for
each second of the delay period.
Getting star ted
On/Off function
1. When the bat tery door is closed, the hearing instrument
turns on, and the default program will be activ ated.
2. To turn off the hearing instrument off, open the battery door.
Many individuals can use their fingernail to pull it open.
Tip: Whenever the hearing instruments are not in use, remember to open the
battery doors to avoid unnecessary batter y consumption.
On
Off
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Low battery indicator
Your hearing care professional can activate a low battery indicator in your hearing instruments.
The hearing instrument will reduce amplification and emit a beep signal if battery power gets too
low. This signal will recur every five minutes until the hearing instrument automatically switches
off. The low batter y indicator can var y slightly, depending on the type of battery used. It is
recommended that you keep spare batteries on hand.
Inserting/R eplacing the battery
1. Open the bat tery door completely by using your fingernail.
2. Remove the used battery if present. Insert the new battery
with the positive side in the correct position.
The battery
door has a ‘+’ indicator to help determine the cor rect insertion.
3. Always use Zinc-Air batteries.
4. Gently close the battery door.
Tip: When the hearing instruments are not in use for an extended
period of time, removing the batteries may help prevent corrosion
of the battery compartment, and ensure that battery life is not
shortened.
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Insertion (remote microphone)
1. Hold the hearing instrument between your thumb and index finger, either
above and below or on the sides.
2. Place the sound outlet portion into your ear canal. Turn the top part of the
earmould gently backwards and forwards so that it tucks behind the fold
of skin above your ear canal.
3. Insert the hearing instrument into your ear canal. Opening and closing
your mouth may ease insertion.
4. Gently push the microphone into the creased area of the ear that is located
above the microphone entrance, and make sure the tubing is in place.
Inserting/R emoving hearing instrume nts
Insertion (CIC, mini-canal, ITC, and ITE)
1. Hold the hearing instrument between your thumb and index finger, either
above and below or on the sides.
2. Place the sound outlet portion into your ear canal. Turn the top part of the
hearing instrument gently backwards and for wards so that it tucks behind
the fold of skin above your ear canal.
3. Insert the hearing instrument into your ear canal. Opening and closing
your mouth may ease insertion.
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Removal (CIC, remote microphone, and mini-canal)
1. Hold the removal cord with your thumb and index finger and pull outward.
2. Hold the edges of the hearing instrument with your thumb and forefinger
and pull outward while slightly rotating your hand forward.
3. If remote microphone hearing instruments do not have a removal cord,
gently pull out ward with the microphone tubing.
Note: Consult your hearing care professional if you have difficulty
removing the hearing instruments.
By experimenting, an easier method may be discovered. With proper insertion, hearing instruments should fit snugly but comfortably. If hearing instruments cause irritation of the ears,
contact your hearing care professional. Never attempt to modify the shape of the hearing instrument yourself.
Tip: It may be helpful to pull your ear up and outward with your opposite hand during insertion.
Removal (ITC and ITE)
1. Hold the edges of the hearing instrument with your thumb and forefinger.
2. Pull outward while slightly rotating your hand forward.
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When volume is increased or decreased, a beep signal will be heard for each incremental
change. When the upper or lower limits of the volume range are reached, a beep signal with a
longer duration will be heard.
If available on your model, your hearing care professional may have activated a function that
enables the hearing instruments to learn how you adjust the volume control settings. With this
function, the hearing instruments will learn your volume preferences over time, and will adjust
the volume automatically. This can be deactivated or reset by your hearing care professional.
Operat ion of the hearing instrument
Volume control (ITC and ITE models)
The volume control will allow the volume of hearing instruments to be increased or decreased.
1. To increase the volume, rotate the volume control forward (towards your face when you are
wearing the hearing instruments).
2. To decrease the volume,
rotate the volume control
backward (away from your
face).
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Programme button
Depending on your experience level with hearing instruments, individual hearing needs, and the
type of listening environments you experience, your hearing care professional may activate additional programmes in the hearing instrument. If additional programmes have been activated,
the following list explains how they work.
1. You can switch between programmes by pushing the programme button once.
2. You will then hear one or more beeps. The number of beeps indicates which programme
you have selected (one beep=programme one, two beeps=programme two, etc.).
3. When the hearing instruments are turned off and then back on, the hearing instrument
always returns to the default setting (programme one).
Programme Description of when to use
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1. Hold the telephone as you would normally.
2. Hold the telephone towards the top of the ear (closer to where the
microphones are).
3. If whistling occurs, holding the tele phone in the same position may
help the hearing instrument to adapt.
4. Any whistling may also be decreased by holding the telephone
slightly away from the ear.
5. Depending on your individual needs, your hearing care professional
may activate a programme specifically for telephone use.
Stand-by funct ion
Some individuals may find that they would like the hearing instruments muted in certain
situations while wearing them. Your hearing care professional can activate a stand-by function
in your hearing instruments, which causes them to not process or amplif y sound. The stand-by
function can be accessed by pressing and holding the programme button for five seconds. A
series of beeps will be presented prior to activation of the stand-by function. To return to the
default programme and de-activate the stand-by function, press the programme button once
(this is possible after at least five seconds in the stand-by mode).
Telephone use
Finding the optimal position for holding a tele phone may require practice for some individuals,
and one or more of the following suggestions may be helpful.
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Placement of PhoneNow magnets
While some telephone receivers produce a magnetic field strong enough to activate the Phone
Now function, other telephone receivers require an additional magnet to be placed on the tele phone receiver. In order to place the PhoneNow magnet properly:
1. Clean the telephone receiver thoroughly.
2. Hold the telephone vertically, in a position similar to when making a
telephone call.
3. Place the magnet just below the telephone receiver. If necessary,
move the magnet to another position to improve ease of use and
comfort while speaking.
Telecoil (optional on some ITC, ITE, and remote micr ophone mo dels)
If equipped, a telecoil can be activated by your hearing care professional and accessed through
one of the additional programmes. A telecoil picks up a telephone’s magnetic signal and converts it to sound. An optional telephone programme may help to improve speech understanding
on the telephone. When using a telecoil programme, the receiver of the telephone may need to
be held closer to the hearing instrument. The handset of the telephone may need to be moved
to slightly different positions in order to find the best reception.
PhoneNow
The PhoneNow function, available on some hearing instrument models, allows your hearing
instrument to automatically switch to you telephone program when a telephone receiver is
raised to the ear. When the telephone receiver is removed from the ear, the hearing instrument
automatically returns to the previous listening program.
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3. High distor tion during dialing or phoning may mean that the telephone receiver is stressed
by the magnet. To avoid any damage, please move the magnet to another place on the
telephone receiver.
Tele-loop sys tems
Many places, such as theatres, houses of worship, and schools are equipped with tele-loop
systems. When using a telecoil programme with tele-loop systems, sound is picked up directly
and may improve speech understanding. If there is no sound from the hearing instruments in
a tele-loop system and with a telecoil programme activated, the tele-loop system may not be
turned on or is not operating correctly. If a facility is not equipped with a tele-loop system, sitting
as close as possible to the front may be helpful.
PhoneNow usage
Telephones can be used in a normal manner. A beep signal will indicate that the PhoneNow
feature has automatically switched the hearing instrument to your telephone program. Initially,
you may need to move the telephone receiver slightly to find the best position for reliable
PhoneNow activation and good hearing on the telephone.
PhoneNow precautions
1. Keep magnets out of reach of pets, children and mentally challenges persons. If a magnet
is swallowed, please seek advice from a medical practitioner.
2. The magnet used to strengthen the magnetic field of a telephone receiver may af fect some
medical devices or electronic systems. Always keep the magnet or a telephone equipped
with the magnet at least 30cm (12”) away from pacemakers, credit cards and other magnetically sensitive devices.
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Daily maintenance
It is important to keep your hearing instrument clean and dry. On a daily basis, clean the hearing
instruments using a soft cloth or tissue. Remove any wax or debris from hearing instruments
using a brush and/or a wire loop. In order to avoid damage due to humidity or excessive perspiration, the use of a drying kit is recommended. Some drying kits are electric, and in addition to
thoroughly dr ying out hearing instruments, they may help sanitize.
Care and m aintena nce
Proper handling
1. Never immerse hearing instruments in water or other liquids, as liquids may cause permanent damage to the hearing instruments.
2. Avoid rough handling of hearing instruments or dropping them on hard sur faces or floors.
3. Do not leave hearing instruments in or near direct heat or sunlight, as excessive heat can
cause damage or deform the casing.
4. Hair spray, make-up, etc. may damage hearing instruments, and they should be removed
prior to the application of cosmetics.
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Replacing wax filters
Custom hearing instruments may have wax filters that protect against wa x and moisture. It is
recommended that these are changed as needed.
To change these filters, the following steps are needed:
1. Brush the sound outlet area with the sound outlet pointed down.
2. Insert the threaded end of the wax filter tool into the used wax filter, and gently rotate clockwise.
3. Gently pull until the used filter is removed.
4. Discard the used filter in the slot located in the wax filter kit by pressing it into the center, sliding it to one end of the slot, and pull until the filter is discarded.
5. Flip the wax filter tool around, locate a new filter in the dial, and press the tip of the tool into
the center of the dial.
6. Gently pull the new filter out of the dial.
7. Align the new filter to the sound outlet.
8. Press the new filter into the opening, and simultaneously pull and rock back and forth until
the new wax filter is in place.
Tip: Pressing on the new filter with the flat side of the wax filter tool can give extra insurance that
the filter is correctly in place.
Note: If a different type of wax filter is used for your hearing instruments, or if your hearing instruments do not utilise wa x filters, consult your hearing care professional for proper instruction.
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General precaut ions
1. Do not leave hearing instruments in the sun, near an open fire, or in a hot, parked car.
2. Do not wear hearing instruments while showering, swimming, in heavy rain, or in a moist
atmosphere such as a steam bath or sauna.
3. Should the hearing instrument become moist, remove the battery and place the hearing
instrument in a closed container with a drying agent. Your hearing care professional can
provide options for dr ying containers or kits.
4. Remove the hearing instruments when applying items such as cosmetics, perfume, after
shave, hair spray, and suntan lotion.
General warnings
1. Consult a hearing care professional if you discover a foreign object in your ear canal, if you
experience skin irritation, or if excessive ear wa x accumulates with the use of the hearing
instrument.
2. Different types of radiation, from e.g. NMR, MRI, or CT scanners, may damage hearing instruments. It is recommended not to wear hearing instruments during these or other similar
procedures. Other types of radiation, such as burglar alarms, room sur veillance systems,
radio equipment, mobile telephones, contain less energy and will not damage hearing
instruments. However, they have the potential to momentarily affect the sound quality or
temporarily create strange sounds from hearing instruments.
3. Do not wear hearing instruments in mines, oil fields, or other explosive areas unless those
areas are cer tified for hearing instrument use.
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Battery warning inform ation
Batteries, although very small, contain dangerous substances, and should be disposed of carefully. This is for the safety of you and the environment. Please note:
1. DO NOT attempt to recharge standard zinc air batteries. They may leak or explode.
2. DO NOT attempt to dispose of batteries by burning them.
3. DO NOT place batteries in your mouth. Consult a physician immediately if a battery has
been swallowed, as they can be harmful to your health.
4. Keep batteries away from pets, children and mentallly challenged persons.
4. Do not allow others to use your hearing instruments. This may cause damage to the hearing instruments or to the hearing of the other individual.
5. Due to chocking hazards, hearing instrument usage by children or mentally challenged individuals should be supervised at all times.
6. Hearing instruments should be used only as prescribed by your hearing care professional.
Incorrect use may result in hearing loss.
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TROUBLE SHOOTIN G GUIDE
SYMPTOM CAUSE
No sound • Not turned on
• Dead battery
• Battery door will not close
• Blocked wax filter
POSSIBLE REMEDY
• Turn on by closing the battery door
• Replace battery
• Insert battery properly
• Replace wax filter or consult your hearing care professional
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TROUBLE SHOOTIN G GUIDE
SYMPTOM CAUSE
Not loud • Incorrect hearing instrument placement
enough • Blocked sound outlet filter
• Change in hearing sensitivity
• Excessive ear wax
• Volume set too low
POSSIBLE REMEDY
• Reinsert hearing instrument carefully
• Change filter or consult your hearing care professional
• Consult your hearing care professional
• Consult your physician
• Increase the volume control if available or consult your hearing care professional
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TROUBLE SHOOTIN G GUIDE
SYMPTOM CAUSE
Excessive • Incorrect hearing instrument placement
whistling / feedback • Excessive ear wax
• Feedback control may need to be adjusted
• Hearing instrument settings not optimal
POSSIBLE REMEDY
• Re-insert hearing instrument carefully
• Consult your physician
• Consult your hearing care professional
• Consult your hearing care professional
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If there are any other problems not mentioned in this guide,
please contact your hearing care professional.
TROUBLE SHOOTIN G GUIDE
SYMPTOM CAUSE
Sound distorted / • Weak battery
not clear • Improper hearing instrument fit
• Hearing instrument damaged
• Hearing instrument settings not optimal
POSSIBLE REMEDY
• Replace battery
• Consult your hearing care professional
• Consult your hearing care professional
• Consult your hearing care professional
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TECHNICAL DATA ITCs and ITEs
Hearing Instrument Model Maximum output (2ccCoupler / IEC 60118-7)
LV30, LV730, LV530 112dB SPL (typical)
LV30-P, LV730-P, LV530-P 118dB SPL (typical)
LV30-D, LV730-D, LV530-D 112dB SPL (typical)
LV30-DP, LV730-DP, LV530-DP 118dB SPL (typical)
LV40, LV740, LV540 119dB SPL (typical)
LV40-P, LV740-P, LV540 -P 125dB SPL (typical)
TECHNICAL DATA ITCs and ITEs
Hearing Instrument Model Maximum output (2ccCoupler / IEC 60118-7)
LV40-D, LV740-D, LV540-D 119dB SPL (typical)
LV40-DP, LV740-DP, LV540-DP 125dB SPL (typical)
LV50, LV750, LV550 119dB SPL (typical)
LV50-P, LV750-P, LV550-P 125dB SPL (t ypical)
LV50-D, LV750-D, LV550-D 119dB SPL (typical)
LV50-DP, LV750-DP, LV550-DP 125dB SPL (typical)
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TECHNICAL DATA CIC, mini-canal, and remote microphone
Hearing Instrument Model Maximum output (2ccCoupler / IEC 60118-7)
LV10, LV710, LV510 112dB SPL (typical)
LV10-P, LV710-P, LV510-P 111dB SPL (typical)
LV10-B, LV710-B, LV510-B 109dB SPL (typical)
LV10-BP, LV710-BP, LV510-BP 113dB SPL (typical)
LV20, LV720, LV520 108dB SPL (typical)
LV20-P, LV720-P, LV520-P 111dB SPL (typical)
LV10-M, LV710-M, LV510-M 109dB SPL (typical)
LV10-MP, LV710-MP, LV510-MP 117dB SPL (t ypical)
TECHNICAL DATA CIC, mini-canal, and remote microphone
Hearing Instrument Model Maximum output (2ccCoupler / IEC 60118-7)
LV30-M, LV730-M, LV530-M 110dB SPL (typical)
LV30-MP, LV730-MP, LV530-MP 118dB SPL (typical)
LV30-MU, LV730-MU, LV530-MU 126dB SPL (typical)
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Warrant y and repairs
ReSound grants a comprehensive warranty on hearing instruments from the date on the warranty card. Hearing instruments will be repaired or replaced by Resound when examination of
the hearing instruments proves the existence of any defects in workmanship or materials.
The warranty period of hearing instruments is designated on your warranty card, which is provided by your hearing care professional.
ReSound hearing instruments that malfunction must be repaired by a qualified technician. Do
not attempt to open the case of hearing instruments, as this will invalidate the warranty. For
hearing instruments that require ser vice, please contact your hear ing care professional for assistance.
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Faceplate/Electronics by: GN ReSound A/S
Any issues relating to the EU Medical Device Directive 93/42/EEC
should be directed to GN ReSound A/S.
Worldwide Headquarters
GN ReSound A/S
Lautrupbjerg 7
DK-2750 Ballerup, Denmark
Tel.: +45 45 75 11 11
Fax: +45 45 75 11 19
www.resound.com
United Kingdom
GN ReSound Ltd.
Kirtlington Business Centre
Portway
Kirtlington
Oxon OX5 3JA
Tel.: +44 1869 352 800
Fax: +44 1869 343 466
www.gnresound.co.uk
Australia
GN ReSound Pty. Ltd.
Unit R1 Regents Park Estate
391 Park Road
Regents Park NSW 2143
Tel.: (free) 1800 658 955
Fax: +61 2 9743 7472
www.gnresound.com.au
New Zealand
GN ReSound (NZ) Ltd.
12 Parkway Drive
Mairangi Bay
Auckland
Tel.: (free) 0800 900 126
Fax: (free) 0800 007 695
www.gnresound.co.nz
17181900-GB-11.01 Rev.D
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