ReSound ENYA, ENZO2, LINX2 User Manual

BEHIND-THE-EAR HEARING INSTRUMENTS
resound.com
USER GUIDE
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Hearing in strument t ype desig nations for mod els include d in this user gu ide are: BE70, FCC I D: X26BE70, IC: 6941C-BE70; LO85, FCC ID: X26LO85, IC: 6941C-LO85, LO90, FCC ID: X26LO90, IC: 6941C-LO90. M70-8 0e FCC ID: X26M70-8 0e, IC: 6941C-M7080e, M60 FCC ID X26M60, IC: 6941C-M60. Please se e page 10 for a list of model s referring to the se types.
Statement
This devic e complies w ith part 15 of the FCC rul es and ICES-0 03 of the IC rule s. Operation i s subject to the fol lowing two co nditions: (1) this device may not c ause harmf ul inter ference, and (2) this device m ust accept any i nterferen ce receive d, including in terference that may cause u ndesired operation.
Note: This equipment has been tested and found to comp ly with the limi ts for a Class B dig ital device, p ur­suant to part 15 of the FCC rules and ICES- 003 of the IC rules. Thes e limits are des igned to provide reason­able protectio n against harmful inter ference in a residenti al installation. This equipment gen erates, uses and can radiate rad io frequency energy and, i f not installe d and used in ac cordance wi th the instruc tions, may cause harm ful interfe rence to radio c ommunicati ons. However, there is no gua rantee that inter ference w ill not occur in a particular installatio n. If this equipm ent does cau se harmful i nterferen ce to radio or telev ision reception, wh ich can be dete rmined by turning the equip ment off an d on, the user is en couraged to tr y to correct the i nterference by one or more of th e following me asures:
• Reorient or relocate the receiving antenna.
• Increase the separation b etween the equipment an d receiver.
• Connect th e equipment i nto an outlet on a circuit diffe rent from the on e in which the re ceiver is co n­nected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or m odificatio ns can void the us er´s authorit y to operate the equ ipment.
Intended use
Generic air-conduction hearing instruments are wearable sound-amplifying devices intended to compen­sate for impaire d hearing. T he fundame ntal operati ng principle of hearing i nstruments i s to receive, ampl ify, and transfer s ound to the ear dr um of a hearing impaired pe rson.
The products are in compliance with the following regulatory requirements:
• In EU: the device co nforms to the Esse ntial Requi rements according to Annex I of Co uncil Directive 93/42/EEC for medical d evices (MDD) and essential requirements and other relevant provis ions of Direc­tive 1999/5/EC (R&TTE).
• The declaration of conformity may be consulted at www.resound.com
• In US: FCC CFR 47 Part 15, subpart C.
• Other identified applicable international regulatory requirements in countries outside the EU and US. Please refer to lo cal countr y requirem ents for these a reas.
• Canada: thes e hearing in struments ar e certifie d under the ru les of IC.
• Japanese Radio Law and Japanese Telecommunications Business Law Compliance. This device is grant­ed pursuan t to the Japanese R adio Law (電波法) and the Japanese telecommunications Business Law (電気通信事業法) This device s hould not be mod ified (other wise the grante d designatio n number wil l become invalid)
• Patents US 7,593,537 US 8,00,849
ReSound i s a registred trade m ark of GN ReSound A /S
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Prescript ion use of a Tinnitus Sound Generator (TSG) hearing instru­ment
The TSG module should be used as prescribed by your doctor, audiologist or hearing healthcare profes­sional. In order to avoid perma nent heari ng damages, th e maximu m daily usag e depends on the level of the generate d sound.
Should you deve lop any side ef fects from u sing the sound g enerator, such as diz ziness, nau sea, head­aches, perc eived decre ase in auditor y functio n or increase in tinnitus pe rception, you sho uld disconti nue use of the sound g enerator and s eek medical evaluation.
The target po pulation is pr imarily th e adult popul ation over 18 years of age. Th is product may a lso be used with childre n 5 years of age or o lder. However, children and phys ically or me ntally cha llenged us ers will re­quire training by a doctor, audiologist, hearing healthcare professional or the guardian for the insertion and removal of the hearing instrument containing the TSG mod ule.
Important notice for prospective sound generator users
A tinnitus mas ker is an elec tronic device intended to gene rate noise of suf ficient inte nsity and b andwidth to mask interna l noises. It is a lso used as an a id in hearin g external no ises and spe ech.
Good heal th practice requires that a p erson with a tinnitus con dition have a medical evalu ation by a licensed physician (preferably a physician who specializes in diseases of the ear) before using a sound generator. Licensed physicians w ho special ize in disease s of the ear are often referred to as otolaryng ologists, otologists or otorhinolaryngologists.
The purpos e of medical evaluation is to ass ure that all medically tre atable cond itions that may af fect tinnitus are identifie d and treated before the sound ge nerator instru ment is used.
The sound ge nerator instr ument is a tool to gen erate sounds to be u sed with appropriate couns elling and / or in a tinnitus management programme to relieve patients suffering from tinnitus.
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Introduction
Congratula tions on the purc hase of your new he aring instr uments. ReSound’s innovative sound technology and design, combined with the customized programming selected by your hearing care professional, will make hearin g a more enjoyable experie nce. Hearin g instruments will enabl e you to hear sound s that you may not have heard in years because of your hear ing loss. Practice and a positive attitude a re important in learnin g to use hearin g instrument s. Your ReSound instru ments have bee n adjusted according to your individu al hearing l oss and nee ds. Some peop le adjust qui ckly to wearin g hearing in struments in t heir ears and hearing new sounds; othe r people may ne ed more time.
Please read th is manual ca refully in ord er to wholly be nefit from the us e of your heari ng instrume nts. With proper care, m aintenance, a nd usage, your he aring instr uments will a id you in better c ommunicati on for many years. As k your hearing care profess ional if you have a ny questions.
Hearing instrument model:
Tube type:
Dome size:
Left serial number:
Right serial number:
Model 98: Bat tery size 675
Model 88: Battery size 13
Model 77: Battery si ze 13
Model 67: Battery size 312
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Statement .............................2
Intended use ..........................3
Prescriptio n use of a Tinnitus Sound Gen erator
(TSG) hearing instrument .................4
Importa nt notice for pros pective sound
generator users.........................4
Introduction............................6
Getting started ........................14
SmartStart ...........................14
Inserting/Replacing the battery............15
Low battery i ndicator ...................16
Low battery i ndicator whe n paired with
wireless accessories only ................16
Inserting/Removing hearing instruments.....17
Operation of th e hearing instrument . . . . . . . . 20
Flight mode...........................23
Listen to radio or T V ....................24
Telephone use.........................24
Using ReSou nd Hearing Instruments w ith
iPhone®, iPad®, and iPod touch®
(ReSound LiNX2 and ReSound ENZO2)......25
Cellular phones........................25
PhoneNow ...........................25
Telecoil (optional).......................28
Tele-loop systems......................28
FM and Direct a udio input (opti onal) ........28
Connecting/Disconnecting direct audio
boot or integrate d FM ...................29
Importa nt points for FM .................30
Battery door lock (optional)...............32
Care and maintenance ..................35
Daily maintenance......................36
Cleaning earmoulds ....................36
Cleaning th in tubes and d omes ...........36
How to apply domes....................37
Using ReSou nd hearing instruments w ith
smart phone apps......................38
General precautions ....................39
General warnings ......................40
Tinnitus Sound Generator (TSG) module ....42
Intended use fo r the TSG module ..........42
User instru ctions for the TSG module ......42
Using TSG with smart phone apps.........44
The scientific concepts that form the basis
for the device .........................44
Technical Specifications .................45
TSG warnings ........................46
TSG precautions.......................46
TSG warning to hearing heal thcare
professionals..........................47
Battery warning information ..............48
Hearing instrument expectations ..........48
Warning to hear ing aid dispensers
(US Only) .............................49
Importa nt notice for pros pective hea ring
aid users (U S Only) . . . . . . . . . . . . . . . . . . . . . 50
Children wi th hearing l oss (US Only) ........51
Troubleshooting Guide ..................58
Warranty and repairs ...................62
Temperature test, trans port and stor age
information ...........................62
Contents
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Behind-the-ear (BTE) hearing instruments of type B E70 with FC C ID X26 BE70, IC numbe r 6941C-BE7 0 and size 13 batte ry are avail able in t he follo wing variants:
LS977-DW, L S777-DW, LS 577-DW
Behind-the-Ear (BTE) hearing instruments type LO 85 with FCC I D X26LO 85, IC n umber 6941C-LO8 5 and size 13 batt ery ar e availab le in following variants:
LS988 -DW, LS788 -DW, LS58 8-DW, EN988- DW, EN788-DW, EN58 8-DW
Super Power Behind-the-Ear (SP BTE) hearing instruments type LO90 with FCC ID X26LO 90, IC nu mber 69 41C-LO90 an d size 675 bat tery ar e availa ble in th e followi ng variants:
EN998- DW, EN798-DW, EN598 -DW
The identifi cation numb er for the BE70, LO85 and LO90 device mo dels can be found at location “10” as indicated i n the illustrati ons on the next t wo pag­es.
Behind-the-Ear (BTE) hearing instruments of type M70 -8 0e wit h FCC ID X2 6M70- 80e IC numbe r 6941C-M70 80e an d size 13 ba tter y are avail able in t he follo wing variants:
EY4 77- DW, EY 377- DW , E Y27 7-D W EY488-DW, EY388-DW, EY288-DW
Behind-the-Ear (BTE) hearing instruments type M60 w ith FCC ID X 26M6 0 IC numb er 6941C-M6 0 and siz e 312 bat tery are availa ble in the following variants:
EY4 67- DW , E Y3 67- DW
The identifi cation numb er for the M70-80e a nd M60 device models can be foun d at location “10” as indi­cated in the illu strations on pag e 13.
1. Programme button
2. Battery compar tment & On/Off switch
3. Sound outlet
4. Front microphone inlet
5. Back microphone inlet
6. Volume control (optional)
7. Lef t/Right indicator (Left=Blue/Right=Red)
8. Manufacturer
9. Serial number
10. Model
11. Battery lock
12. Earhook
13. Earmould and tubing
Traditional fitting
(earm ould an d tube)
ReSound ENZ0
2
98
6
1
5
4
3
2
7
8/9
11
8/9
10
12
14
13
16.c
16.b
6
1
5
4
3
2
8/9
10
7
8/9
11
12
15
16.a
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1. Programme button
2. Batter y compartment & On/O ff switch
3. Sound outlet
4. Front microphone inlet
5. Back microphone inlet
6. Volume control
7. Direct audio input
8. Left/Right indicator (Left=Blue/Right=Red)
9. Battery lock (optional)
10. M odel (in bat tery cham ber)
11. Manufacturer
12. Serial number (in battery chamber)
13. Earhook
14. Earmould and tubing
15. Th in Tu be
16. Domes/earmould a. Open dome b. Tulip-Dome c. Custom earmould
Traditional fitting
(earm ould an d tube)
Open fit ting
(Thin Tube a nd dome)
ReSound Enya
Resound ENZO
2
88,
ReSound LiNX
2
88
2
1
3
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On
Off
Getting started
On/Off function
1. When the bat tery door i s closed, the he aring instr ument turns o n, and the defaul t programme w ill be
activ ate d.
2. To turn off the h earing ins trument, ope n the batter y door. Many individu als can use th eir fingern ail to
pull it open.
SmartStart
Hearing in struments c an be turned on once you have plac ed them on your ears. If you p refer to turn them o n just prior to placing them on you r ear, your hearing care professio nal can activate a function ca lled Smar t­Start. This function w ill delay the tim e in which the he aring instr uments turn on afte r the batter y compart ment is close d. With Smar tStart, a beep will be heard for each seco nd of the delay pe riod.
Inserting/Replacing the battery
1. Open the battery door completely by using your fingernail. Remove the used b attery if p resent.
2. Prepare the new battery (plea se refer to page 6 for information o n appropriate battery t ype/size for your hearing in strument). Remove the protective foil a nd wait 2 minutes b efore inser ting the battery into the hearing in strument to all ow activation of the b attery.
3. Inser t the new batter y with the pos itive side in the correct position.
4. Gentl y close the bat tery door.
i
Tip:
1. Always use new Z inc-Air batte ries that have a mi nimum remai ning shelf l ife of 1 year.
2. Whe never the hea ring instruments are not in us e, remember to tur n them off to avoid u nnecess ary battery consumption.
3. Remove the sti cker from the bat tery and le t it air for 2 minutes before you inse rt it.
4. If the hea ring instru ment is exper iencing f requent los s of connectio n to ReSound Uni te accessor ies, contact your h earing ca re profession al for a list of low imp edance bat teries.
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Low battery indicator
Your hearing care p rofessiona l can activate a low bat tery indicator in your hea ring instru ments. The he ar­ing instrum ent will reduce amplification and play a me lody if batte ry power gets too low. This signal will recur ever y 15 minutes until the hea ring instru ment automati cally switch es off. The timing of the low batter y indicator ca n vary slig htly, depending on th e type of bat tery used. It is recommend ed that you keep spare batteries on hand.
Low batter y indicator when paired with wireless accessories only
Active usage of th e ReSound wi reless acc essorie s (Remote Control, Re mote Control 2, Phone Clip, Phone Clip+, TV Stream er, TV Streamer 2, Resound Micro Mi c and Resoun d Multi Mic) or an FM re ceiver requires more batter y power from the h earing ins truments tha n when they are wor king witho ut accesso ries. That means that bat tery life is highly dep endent on the a mount of wirel ess acces sory usa ge. When the bat tery in the hearin g instrument h as depleted to a leve l at which use of ReSound wire less TV Streamer, TV Strea mer 2, Phone Clip, Phone Cli p+, Resound Micro Mic and Resoun d Multi Mic cannot be suppor ted, the hear ing instrumen t will play two sets of descendi ng tones.
After this, you r hearing in strument an d ReSound Re mote Control or Remote Control 2 will continue to work as usual, but you will not be able to us e your ReSoun d TV Stream er, TV Streamer 2, Pho ne Clip, Phone Clip+, Resound Micro Mic and Res ound Multi Mic. At some point the bat tery level will also be too low to support the remote control f unctional ity as well, an d you will once ag ain hear the descending tones. The hearing in struments will continue to wor k as usual. Onc e a new batter y is inserted, full operation of the ac­cessories will resume.
Inserting/Removing hearing instruments
Insertion (custom earmoulds)
1. Hold the ear mould between your thum b and index finger and posi tion its sound outlet i n your ear can al.
2. Slid e the earmou ld all the way into your e ar with a gentle, t wisting movement.
3. Turn the top part of the e armould ge ntly backwards and for wards so that it tucks be hind the fold of sk in above your ea r canal.
4. Move the ea rmould up an d down and gentl y press to ensur e it is positione d correctly i n the ear. Opening an d closing your m outh can ease insertion.
5. Make sure th e hearing instrument is se ated behind th e ear.
By experim enting, an eas ier method may be d iscovered. Wi th proper inse r­tion, hearing instruments should fit sn ugly but comfortably. If the he aring instrumen ts cause irri tation of the ear s, contact your h earing ca re profes­sional.
i Note: Never attempt to mod ify the shape of the hear ing instrume nt,
earmoulds, or tubing yourself.
i
Tip: It may be helpf ul to pull your ear up and outwa rd with your opposite
hand during insertion.
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Removal (domes/custom earmoulds with thin tubes)
1. Hold the thin tu be with your thum b and forefinge r and remove the tu be.
2. For thi n tube custom earmoulds, gra sp the removal str ing and pull th e earmould outward.
3. Consult yo ur hearing care profess ional if you have difficulties removi ng the hearing instrument.
Removal (custom earmoulds)
1. Hold a por tion of your ear mould towards the ba ck of the ear.
2. Pull the earmould outward and simultaneously rotate the earmould forward.
3. Consult yo ur hearing c are professi onal if you have di fficulties removing the hearing instrument.
Insertion (domes/custom earmoulds with thin tubes)
1. Place the hea ring instru ment on the ea r.
2. Hold the thin tube whe re it bends, and gently place the dom e into the ear can al. Push the dome far eno ugh into the ear ca nal so that the thin tube lies flush with the h ead.
3. It is impor tant that the tu be and the dome fi t correctly i nto your ear.
4. When th e dome is plac ed correctl y, you should not be a ble to see the thin tu be sticking ou t when facin g a mirror.
i Note: You should never attempt to b end or modif y the shape of th e thin tube.
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Operation of the hearing inst rument
Volume control (optional)
The volume co ntrol will all ow the volume of hea ring instru ments to be increased or decreased.
1. To increase the volume, push the volume c ontrol up.
2. To decrease the volume, push th e volume contro l down.
When volume i s increase d or decreased, a beep sign al will be hea rd for each incre mental cha nge. When the u pper or lower li mits of the volume rang e are reached, a beep signal w ith a lower pitch wi ll be heard.
If you have two hearing instruments with the synchronisation function enabled, volume control adjustments to one instrume nt will automati cally repe at in the secon d instrumen t. When a volume control adjustm ent is made in one in strument, you wi ll hear a confirmation bee p. A beep in the sec ond instrum ent will follow.
Your hearing care professional can disable the volume control function if it is not desired. The volume con­trol can also b e replaced wi th a non-functi onal cover.
Super power instruments can be programmed with additional function for the volume control on down but­ton long press. Your hea ring care profe ssional c an programm e it to act as:
• Minimum volu me - device will drop volume to min imum set by the dis penser
• Power down - stand-by mode, device w ill stop amplifying sou nds until activated again. Note that de vice
is not switched of f in this mode
To return to previous state pre ss volume control down button ( long press).
Programme bu tton
Dependin g on your exper ience level w ith hearing instruments, in­dividual h earing ne eds, and the ty pe of listening e nvironment s you experien ce, your heari ng care profes sional may activate additiona l programmes. If additional programmes have been activated, the fol­lowing list exp lains how they work.
Programme Descripti on of when to use
1
2
3
4
1. You can switch betwee n programme s by pushing the push button on ce.
2. You will then hear one or more b eeps. The nu mber of beep s indicates wh ich programme you have selected (one b eep = progra mme one, two be eps = program me two, etc.).
3. When the hearing instruments are turned off an d then back on, the h earing ins trument alway s returns to the default setting (programme one).
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If you have two hea ring instru ments with the sy nchronisat ion functio n enabled, pro gramme cha nges to one instrumen t will automatic ally repeat in the second i nstrument. Wh en a programm e change is ma de in one instrumen t, you will hear the s ame amount of c onfirmation b eeps in the se cond instru ment.
i Flight mode
When board ing a flight or en tering an area w here RF transm itters are pr ohibited, wireless functional­ity must be d eactivated, as it i s not allowed to radia te radio signal s during flights or in otherw ise restric ted areas.
For ReSou nd LiNX2, ReSoun d Enya and R eSoun d ENZO2 wireless hearing instruments follow the ins truct ions be low to ente r and leave fl ight mod e:
It is possibl e to disable wireless operation by openi ng and closin g the batter y compar tment three tim es within a ten sec ond period (op en-close, open-close, o pen-close). Your instruments will now be i n flight mode.
If the hearin g instrumen t is in flight mode, the hearing i nstrument mu st have been op erating in flig ht mode for at least 10 secon ds before attem pting to enable w ireless aga in. It is possib le to re-enabl e wireless operation by opening and closing the battery door once. 10 seconds after this operation is completed, wireless o peration wil l begin agai n.
i
Note: It is import ant to wait an addi tional 15 seconds af ter wirele ss function resumes befo re open­ing and closing the batter y compar tment agai n for any reason. If th e battery c ompartm ent is opene d and closed during this 15 second window, flight mode will resume.
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Listen to radio or TV
When listen ing to the TV or the radio, start o ut by listening to new s commentator s since they usually spea k clearly, then tr y other progra mmes. If you find i t difficul t to listen to TV or radio, your heari ng care profes­sional will be able to give you ad vice on availa ble wirele ss accesso ries to enhan ce your listeni ng capabilities for TV and ra dio.
Telephone use
Finding the optimal position for holding a telephone may require practice for some individu als, and one or more of the followin g suggestio ns may be helpfu l.
1. Hold the telephone as you would normally.
2. Hold the telephone towards the top of the ear (closer to where the microphones are).
3. If whistling occurs, it may take a few second s of holding the tel ephone in the same position before the hearing instrument eliminates the feedback.
4. Any whi stling may also b e decrease d by holding the telephone sli ghtly away from the ear.
5. Depen ding on your ind ividual ne eds, your hea ring care profe ssional may a ctivate a programme specifically for telephone use.
Using ReSound Smart Hearing Instruments with iPhone®, iPad®, and iPod touch® (ReSound LiNX2 and ReSound ENZO2)
ReSound LiNX2 and ReSound ENZO2 are Made for iPhone instrume nts and allow for d irect communication and control wi th an iPhone, iPad, or i Pod touch. For assi stance with pairing and us ing these products with your ReSound LiNX2 or ReSound ENZO2 device, please contact your hearing care professional or visit our support site at resound.com/support
Cellular phones
Your hearing instr ument is designed to comp ly with the most stringent Standards of International Electromagnetic Compatibility. However, not all cell ph ones are hea ring instru ment compati ble. The var ying de­gree of distur bance can be d ue to the nature of your pa rticula r cellular phone or of your wireless telephone service provider.
If you find it dif ficult to obtain a g ood result w hile using you r cellular phone, your he aring care professional w ill be able to give you advice on available wireless accessories to enhance listening capabilities.
PhoneNow
The PhoneNow function, allows your hearing instrument to automatically switch to your tele phone pro­gramme whe n a telephone re ceiver is ra ised to the ear. When the tel ephone rec eiver is remove d from the ear, the hearing ins trument automatically retu rns to the previous listening pro gramme.
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Placement of PhoneNow magnets
Place PhoneNow magnet on your telephone receiver to allow operation of the PhoneNow function. In order to place PhoneNow magnet properly:
1. Clean the telephone receiver thoroughly.
2. Hold the telephone vertically, in a position similar to when making a telephone call.
3. Place the magnets just below the telephone receiver. Make sure not to cover the microphone openings. If necess ary, move the magnet to an other positio n to improve ease of use and comfor t while spea king.
4. If you are not s atisfied with the strength of Ph oneNow, you can reposition the Ph oneNow magnet or add additional PhoneNow magnets.
PhoneNow usage
Telephones can b e used in a normal manner. A short melody will i ndicate that the Ph oneNow featu re has automatically switched the hearing instrument to your telephone programme. Initially, you may need to move the telephone receiver slightly to find the best position for reliable PhoneNow activation and good hearing on the telephone.
If you have two hea ring instruments with the s ynchroniz ation function enabled, th e volume of hearing instru ­ment on the non-phone ear will be turned down.
i
Only use recommended cleaning agent to clean the telephone prior to placing the magnet on the
phone in order to obtain best possible adherence.
i PhoneNow warnings
1. Keep magnets o ut of reach of pets, childre n and people with me ntal disabilitie s. If a magnet is swallowed, please seek advice from a medical practitioner.
2. The m agnet may affect some med ical devic es or electro nic systems. The manufactur er of any magnetically sensitive devices (e.g. pacemakers) should advise you regarding appropriate safety precautio ns when usin g your hearin g instrument and magnet in close proximit y to the medica l device or electron ic system in ques tion.If the manu facturer can not issue a state ment, we recomm end keeping the magnet or a telephone equipped with the magnet 30 cm (12”) away from magnetically sensitive devices (e.g. pacemakers).
i PhoneNow precautions
1. High distortion during dialing or phoning may mean that the magnet is not in the optimal position relative to the telephone r eceiver. To avoid the issue, p lease move the magnet to anothe r place on the telephone receiver.
2. Only use magnets supplied by ReSound.
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3
2
5
4
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Telecoil (optional)
A telecoil ca n be activated by your hearing ca re professional and acce ssed through o ne of the additio nal programmes. A telecoil picks up a telephone’s magnetic signal and converts it to sound. An optional tel­ephone programme may help to improve speech understanding on the telephone. When using a telecoil programme, th e receiver of th e telephone may need to be held cl oser to the hear ing instrum ent. The hand­set of the telephone may need to be move d to slightly dif ferent positions in order to find the best rec eption.
Tele-loop systems
Many places, such as theatre s, houses of worship, and scho ols are equipped with tele -loop systems. When using a telec oil programm e with tele-lo op systems, soun d is picked up dire ctly and may improve speech understa nding. If there is no sound from the hearing instruments in a tele-loop system and with a telec oil programme a ctivated, the tele- loop system may not b e turned on or is not operating c orrectly. If a facili ty is not equippe d with a tele-lo op system, sitti ng as close as po ssible to the fro nt may be helpfu l.
FM and Direct audio input (optional)
An FM system can g reatly improve sp eech unde rstanding in many situations such as whe n a speaker is a long distan ce away or a room is noi sy or reverber ant. The direct a udio input (DAI ) can be used with a univer­sal FM recei ver or together w ith a cable to con nect to a radio, comp uter or televis ion. The sound s ource is connected to the hearing ins truments by a ca ble or a wirele ss FM system to the aud io boot. This acc essory connects to the b ottom of the hear ing instrum ents, and once p roperly cli cked into place, the h earing ins tru­ments switches to DAI automatically.
Connecting/Disconnecting direct audio boot or integrated FM
Connecting a udio boot and integrated FM
1. Align the tip of th e audio boot or integrated FM boot wi th the groove just above th e battery c ompartm ent and below the model number.
2. Onc e in place, move the boot in the directi on of the batter y compartment.
3. Gently cl ick the boot onto the h earing ins trument.
Disconne cting audio boot a nd integrated FM
4. Press a nd hold the but ton on the front si de of the audio bo ot. For an FM boot, slid e the latch downward with your finger n ail.
5. Gently re move the boot from th e hearing in strument.
Direct audio Integra ted FM
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FM integrated with battery d oor (super powe r devices onl y)
1. Your hearing aid professional c an replace th e standard battery d oor with a DAI audi o boot or integrate d FM receiver.
Direct audio/ programming
Integra ted FM
i Important point s for FM
• Do not use two tra nsmitters on the same FM ch annel.
• Do not use water or flu ids for clean ing the FM boot.
• Do not use an FM tra nsmitter in l ocations where it is forbid den to use elec tronic devic es, for instanc e in airplanes.
• Be aware that FM sig nals might al so be picked up a nd overheard by oth er receive rs.
• Before using th e system in anothe r country, contac t your hearin g care profess ional to make sure yo ur radio chann el is permi tted in that cou ntry.
• Your FM boot and transmi tter may only b e repaired by an au thorized se rvice ce nter.
32 33
Standard bat tery door lock
Your hearing care p rofessiona l can install a Left/Ri ght side indi ca­tor which can b e used to lock the battery doo r. Once locked, the instrumen t can only be turned off on ce the instrum ent is unlocke d again.
To lock the battery door of Resound Enya:
1. Close the bat tery door
2. Usin g the batter y door locking tool (Light B lue), slide the colour mar ker (Blue= Left, Red=Right) to the right.
To unlock the batter y door of Resound Enya:
3. Slide the colour marker to the left.
Battery door lock (optional)
Your hearing instr ument can be e quipped wi th a lock to prevent ch ildren or me ntally chal lenged per sons from accide ntly ingesti ng the batter y. Ask your hearin g care profess ional to demon strate the locki ng system on your he aring instr uments.
Standard bat tery door lock
Your hearing care p rofessiona l can install a b attery do or lock. Once t he battery door has bee n locked, the hearing in strument ca n be turned on a nd off, but the bat tery can not be change d unless the b attery do or is unlocked again.
To lock the battery door of Resound LiNX² and Resound ENZO² 8 8:
1. Open the bat tery door to its off position.
2. With the battery d oor in its off p osition, slide the batter y lock slide r to the left by pressing from the right s ide of the batter y door (see illustration)
To unlock the batter y door of Resound LiNX² and R esound ENZO ² 88:
3. With the bat tery door i n its off posi tion, slide the ba ttery lock slide r to the right by pres sing from the le ft side of the battery door (see illustration)
34 35
i
Care and maintenance
Please follow the instructions below to prolong the durability of your hearing instruments:
1. Keep your hea ring instrument cle an and dry. Wipe the case wi th a soft cloth or tissue af ter use to remove grease or moi sture. Do not use water or solvents, as th ese can dam age the hearing instrume nt(s).
2. Never immerse he aring instr uments in water or oth er liquids, a s liquids may ca use perma nent damage to the hearing i nstruments.
3. Avoid rough handling of hearing instruments or dropping them on hard surfaces or floors.
4. Do not le ave hearing in struments in o r near direc t heat or sunli ght, such as in a hot, par ked car, as excessive he at can cause damage or defor m the casing.
5. Do not wear yo ur instrume nt while showe ring, swimmin g, in heavy ra in or in a moist atmosphere suc h as a steam bath or sa una.
6. If your instr ument does g et wet, or if it has bee n exposed to hig h humidity o r perspira tion, it should b e left to dry out overnight with the batter y out and the battery compartme nt open. It is also a good idea to put the instru ment and bat tery in a sea led contain er together with a drying agent (desiccator) overnight. Do not use the instrument until i t is completel y dry. Consult your hearing c are professional as to which drying a gent to use.
7. Remove your hea ring instrument when a pplying cosmetics, pe rfume, aftershave, h air spray, and suntan lotion. These might get into the in strument an d cause damage.
Advanced bat tery door l ock (for Supe r Power devices o nly)
Super Power dev ices (marked a s 90) are equip ped with integ rated advance d battery door lock. To operate lo ck use attach ed tool.
To lock the bat tery l ock:
1. Insert too l straight into bat tery doo r lock.
2. Slid e lock to the lef t.
3. Remove tool. Ind ication mar k shows “lock” position - white dot appear s. Yo u can open the bat tery door to swi tch the device of f but you can not o pen it to acces s the batter y.
To unlock the b atter y lock (t o replac e the bat tery )
4. Inser t tool straig ht into battery door lock.
5. Slide lo ck to the right.
6. Remove tool. Now in dication ma rk shows “unlock” positio n. You can open battery d oor fully to cha nge the batter y.
2
1
36 37
i
Daily maintenance
It is impor tant to keep your he aring instr ument clea n and dry. On a dail y basis, clea n the hearin g instrument s using a soft c loth or tissue. In o rder to avoid damag e due to humidity or excessive pe rspiration, the use of a drying kit is reco mmended.
i
Cleaning earmoulds
1. Remove the earmould and at tached tubing from the hea ring instru ments prior to cleaning.
2. Cle an the earmo uld using a mil d soap, and rinse w ith lukewarm water.
3. After cleaning, dr y earmoul ds thoroughl y and remove any res idual water an d debris fro m the tubing util izing an air bu lb and wire loo p.
i
Note: Earmould tu bing may beco me stiff, brit tle, or discol oured over time. C on-
tact your hea ring care profe ssional re garding tube c hanges.
i
Cleaning thin tubes and domes
1. Remove thin tub es from hear ing instrum ents before cle aning by unscrewing them counter clockwise.
2. Wip e down thin tube s and domes wi th a damp cloth.
3. In order to cle ar the thin tube of m oisture and de bris, push th e black clea ning rod through the thin tube, beginning at the end opposite the dome.
Note: Thin tube and d ome systems sho uld be chang ed every thre e months or sooner, should the components become stiff or brittle.
i
Cleaning metal hook
Some hearing instrume nts are equipped with a metal power hook. Reg ular clea ning is requir ed to keep these hooks in new condition.
1. Remove the earmoul d and tubing fro m the metal power h ook. Clean th ese as above.
2. Using a soft cloth or tissue wipe off any moisture, perspiration or debri s from the sur face of the hook .
iNote: Do not use alcohol or other cl eaning sol vents to clean the m etal hook as this could dama ge the
protective layer.
How to apply domes
It is recommended that your hearing care professional change domes, as incorrect dome replacement could resul t in the dome fal ling out in the e ar.
ReSound Standard domes
1. Push the new dome over the ribs on th e thin tube.
2. Make sure that the new dom e is properl y and securel y mounted.
3938
ReSound Tulip domes
Tulip domes are mounte d in a similar ma nner to standa rd domes, but a few extra steps are re quired. Tulip domes cons ist of two “petal s”. It is important to note that th e largest petal is the outerm ost petal. To ensure this:
1. Push the larg est petal away fro m the thin tube usin g a finger. This bends the petal for ward.
2. The n push the larg est petal bac k, and it will be p laced on top of the smaller petal.
Using ReSound hearing instruments with Resound apps for smart phones
i
Intended use of R esound app s for smart p hones: ReSound sm art phon e apps are intend ed to be used with R eSound wire less hear ing aids. ReS ound smar t phone apps send and rece ive signals f rom the ReSoun d wireless h earing aid s via smar t phones for w hich the apps have be en develope d.
Use with smar t phone apps:
• Notification s of app updates sh ould not be disa bled, and it is recommend ed that the user i nstalls all
updates to ensur e that the app will f unction co rrectly and w ill be kept up to date.
• The app must o nly be used wi th ReSound de vices for whi ch it is intende d, and GN ReSou nd take no
responsib ility if the a pp is used with ot her device s.
• If you would like a printed version of th e user guide fo r a Resound sm art app pl ease consu lt customer support or our website.
i General precautions
1. When wireless functi on is activated, the d evice uses l ow-powered digi tally code d transmiss ions in
order to commu nicate with other wireless devices. Alth ough unlikel y, nearby electron ic devices m ay be affected. In th at case, move the he aring instr ument away from th e affected e lectronic device.
2. When using wireless functionality and the devices are affected by electromagnetic interference, move
away from the sourc e.
3. Use only original GN ReSound consumables e.g. tubes and domes.
4. Never at tempt to modif y the shape of the h earing ins trument, ear moulds, or tub ing yourself.
5. Only co nnect ReSo und hearin g instrumen ts to ReSound acc essorie s intended and q ualified to be us ed
with ReSound hearing instruments.
40 41
i General warnings
1. Consult a he aring care p rofessiona l if you think there may be a foreign ob ject in your ea r canal, if you experien ce skin irr itation, or if exce ssive ear wa x accumulate s with the use of the h earing ins trument.
2. Dif ferent t ypes of radiati on, from e.g. NMR, MRI, or CT sc anners, may d amage hear ing instrum ents. It is recomme nded not to wear he aring instr uments duri ng these or other similar proc edures. Other types of radiation, suc h as burglar a larms, room su rveilla nce systems, radi o equipmen t, mobile teleph ones, contain less energy an d will not damag e hearing instruments. H owever, they have the potential to momentar ily affect the sound quality or tempo rarily create undesired s ounds from he aring instr uments.
3. Do not wear he aring instr uments in min es, oil fields, o r other explos ive areas unless those are as are certified for hearing instrument use.
4. Do not all ow others to use your hearing i nstruments. This may cau se damage to the hearing i nstruments or to the hearin g of the other individual.
5. Instrum ent usage by ch ildren or mentally chall enged per sons should b e superv ised at all tim es to ensure thei r safety. The hear ing instrument contains s mall par ts that could be swa llowed by child ren. Please be mindful not to leave ch ildren unsu pervis ed with this he aring instr ument.
6. Hearin g instruments should be use d only as pres cribed by your h earing ca re profession al. Incorrec t use may result i n hearing loss.
7. Warning to heari ng care profes sionals: Spe cial care sh ould be exercise d in selecting and fitting h earing instrumen ts with maxi mum sound pre ssure level that exceeds 132dB SPL with an IEC 60711:1981 occluded e ar simulator. There may be a risk of impai rment of the rem aining hea ring.
8. Be carefu l when boardi ng flights to deac tivate the wirele ss functio nality. Turn off your wire less functionality by using the flight mode in areas where radio frequency emission is prohibited.
9. If devic e is broken, do not use.
10. External devices conn ected to the elec trical inpu t must be safe ac cording to the req uirements of IEC 60601-1-1, IEC 6006 5, or IEC 60950-1, as appropriate (wired connecti on, for example HI -PRO), SpeedLink).
i
Note: * ReSound wi reless devi ces operate in t he frequen cy range of 2.4 GHz - 2.48 GHz. * ReSound wi reless devi ces includ e a RF transmit ter that opera tes in the range of 2.4 GHz - 2.48 GHz. * For use of wire less func tionalit y only use ReSound Unite accessories. For furthe r guidance re garding e.g.
pairing, ple ase refer to the use r guide of the rel evant ReSoun d Unite acces sory.
42 43
Tinnitus Sound Generator (TSG) module
Intended use for the TSG module
Your ReSound hearing instrument includes the Tinnitus Sound Generator function, a tool for generating sounds to be used in tinnitus management programmes to relieve suffering from tinnitus.
The Tinnitus Sound Generator can generate sounds adjusted to the specific therapeutic needs and your personal preference as determined by your doctor, audiologist, or hearing healthcare professional. De­pending on th e selected hearing ins trument programme and t he environme nt you are in, you will sometimes hear the therapeutic sound resembling a continuous or fluctuating humming.
User instructions for the TSG module
Description of the device
The Tinnitus Sound Gen erator (TSG) Mo dule is a software tool that ge nerates soun ds to be used in tinn itus management programmes to relieve suffering from tinnitus.
Explanation of how the device functions
The TSG module is a frequency and amplitude shaped white-noise generator. Noise signal level and fre­quency cha racteristic s can be adjus ted to the specific t herapeuti c needs as dete rmined by your d octor, audiologist or hearing healthcare professional.
Your doctor, audiologist or hearing healthcare professional can modulate the generated noise with the purpose of ma king it more pl easant. The n oise can the n resemble, for ex ample, crashing waves on a sho re.
Modulation l evel and spee d can also be c onfigured to your likes and need s. An addition al feature can b e enabled by your hearing healthcare professional that allows you to select predefined sounds that simulate sounds from n ature, such as bre aking waves or r unning water.
If you have two wire less hear ing aids that su pport ea r-to-ear synchroni sation this fu nctionality can be ena­bled by your hearing healthcare professional. This will cause the Tinnitus Sound Generator to synchronise the sound in both h earing aid s.
If your tinnitus troubles you only in quiet environments, your doctor, audiologist or hearing healthcare pro­fessiona l can set the TSG Module so that it be comes audi ble exclusivel y in such surro undings. Th e overall sound level can be adjusted via an optional volume control. Your doctor, audiologist or hearing healthcare profession al will review w ith you the need fo r having such a c ontrol.
For hearing aids where ear to ear synchro nisation is enabled your hearing hea lthcare profe ssional ca n also enable environmental monitoring synchronisation so that the TSG noise level is automatically adjusted si­multaneo usly in both hea ring aids de pendent o n the background sound level. Additionally if th e hearing ai d has a volume co ntrol then the bac kground noise l evel monitored by th e hearing a id and the volum e control can be used simultaneo usly to adjust th e generated no ise level in both hearing aid s.
TSG volume control
The sound generator is set to a specific loudness level by the hearing healthcare professional. When switch­ing the sound generator on, the vol ume will have thi s optimal setti ng. Therefore, it m ight not be nec essar y to control the volume (loudness) manually. However, the volume control provides the ability to adjust the volume, or amou nt of stimulus, to the l iking of the use r.
44 45
Using TSG with smar t phone apps
The tinnitus sound generator control via hearing aid push buttons can be enhanced with wireless control from a TSG control app on a smart phone or mobile device. This functionality is available in supported hearing aids when a hearing healthcare professional has enabled the TSG functionality during fitting of the hearing aid.
To use smart phone apps the hearing aid must be connected with the smart phone or mobile device.
The scientific concepts that form the basis for the device
The TSG modul e provides sou nd enrichm ent with the aim of surroundin g the tinnitus sound with a neu tral sound whic h is easily ignored. Sound enrichment i s an impor tant compon ent of most approaches to tin­nitus management, such as Tinnitus Retraining Therapy (TRT). To assist habituation to tinnitus, this needs to be audible. Th e ideal level of th e TSG module, the refore, should be s et so that it star ts to blend wit h the tinnitus, and s o that you can hea r both your tinnitus as well as the so und used.
In a majorit y of instance s, the TSG module c an also be set to ma sk the tinnitus s ound, so to provide te m­porary relief by introducing a more pleasant and controllable sound source.
Technical Specifications
Audio signal technology
Digital
Available sounds
White noise signal which can be shaped with the following configurations: The white noise signal ca n be modulated in a mplitude with an attenuat ion depth of up to 14dB.
High-pass filter Low-pass filter
500 Hz 2000 Hz
750 Hz 3000 Hz
1000 Hz 4000 Hz
1500 Hz 5000 Hz
2000 Hz 6000 Hz
46 47
i
TSG warnings
• Sound gene rators can be da ngerous if improperly u sed.
• Sound gene rators should b e used only as advised by your d octor, audiologist, or h earing he althcare professional.
• Sound gene rators are not toys and s hould be kept ou t of reach of anyone w ho might caus e themselve s injury (es pecially c hildren and pets).
i
TSG precautions
• Should the us er develop any s ide effects from using the s ound gener ator, such as dizziness, nausea, headache s, perceived d ecrease in a uditory fu nction or inc rease in tinni tus perception, the user should discontinu e use of the sound g enerator and s eek medical evaluation.
• Children an d physicall y or mentally c hallenge d users will r equire guard ian super vision while wearin g the TSG hearing instrument.
• The volume co ntrol is an option al feature in the TS G module used for adjusting th e sound gene rator output level. To prevent uni ntended usage by pediatric o r physicall y or mentally challenged users, the volume contro l must, if enabl ed, be configured to only provide a d ecrease of the sound gene rator output level.
i
TSG warning to hearing healthcare professionals
A hearing he althcare p rofessiona l should advi se a prospective sound gen erator user to consult promptly with a licens ed physicia n (preferabl y an ear specialist) before g etting a sound generator if the hearing healthcare professional determines through inquiry, actual observation, or review of any other available information concerning the prospective user that the prospective user has any of the following conditions:
(i) Visible congenital or traumatic deformity of the ear.
(ii) History of ac tive drainag e from the ear wi thin the previo us 90 days. (iii) History of sudde n or rapidly p rogressive h earing los s within the previous 90 days. (iv) Acute or chronic dizziness.
(v) Unilateral hearing loss of su dden or rece nt onset within the previous 9 0 days. (vi) Audiometric air-bone gap equ al to or greater than 15dB at 50 0 hertz (Hz), 1000 Hz, and 2000 Hz.
(vii) Visible evidence of significant cerumen accumulation or a foreign body in the ear canal.
(viii) Pain or discomfor t in the ear.
i
CAUTION: The ma ximum outp ut of the sound ge nerator falls i nto the range that c an cause hea ring loss accord ing to OSHA regul ations. In acco rdance with NI OSH recomme ndations the u ser should n ot use the sound gen erator for more than eight (8) hour s a day when this is s et to a level of 85db SPL or a bove. When the sound generator is s et to levels of 90db S PL or above the user s hould not use th e sound gene ra­tor for more than t wo (2) hours per day. In no case s hould the sou nd generator be worn at uncomfo rtable levels.
48 49
i Battery warning information
Batterie s, although ver y small, contain dange rous substan ces, and should be dispos ed of carefull y. This is for the safety of yo u and the enviro nment. Please note:
1. Do not attempt to recharge batte ries (Zin c Air) which ar e not specific ally desig nated as recha rgeable because they may leak or explode.
2. DO NOT at tempt to dispose of batterie s by burning them. Used bat teries are harmfu l to the environment. Please disp ose of them according to local re gulations or return them to your h earing care practitione r.
3. DO NOT place ba tteries in your mouth. Co nsult a physician imme diately if a battery h as been swallowed, as they can be ha rmful to your he alth.
4. Keep bat teries away fro m pets, childre n and individ uals who are m entallly ch allenged.
5. Remove the ba tteries to preve nt leakage w hen the hear ing instrum ents are not in use fo r an extende d period of time.
i
Hearing instrument expectations
A hearing in strument will not restore no rmal hearing and wil l not prevent or improve a heari ng impairment re­sulting from o rganic cond itions. Cons istent use of the he aring instr ument is rec ommended. In m ost cases, infrequent use does not pe rmit you to atta in full benefit from it.
The use of a hea ring instru ment is only pa rt of hear ing rehabilitation and may n eed to be supple mented by auditory training and instructions in lip-reading.
i Warning to hearing aid dispensers (US Only)
A hearing aid dispense r should adv ise a prospec tive hearin g aid user to cons ult promptly wi th a licensed physician ( preferably a n ear speci alist) before di spensing a h earing aid i f the hearin g aid dispens er de­termines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions:
(i) Visible congenital or traumatic deformity of the ear.
(ii) History of ac tive drainag e from the ear wi thin the previo us 90 days. (iii) History of sudde n or rapidly p rogressive h earing los s within the previous 90 days. (iv) Acute or chronic dizziness.
(v) Unilateral hearing loss of su dden or rece nt onset within the previous 9 0 days. (vi) Audiometric air-bone gap equ al to or greater than 15 deci bels at 500 he rtz (Hz), 1,000 Hz, and
2,000 Hz.
(vii) Visible evidence of significant cerumen accumulation or a foreign body in the ear canal.
(viii) Pain or discomfor t in the ear.
50 51
Important notice for prospective hearing aid users (US Only)
Good health practice req uires that a per son with a hea ring loss have a m edical eval uation by a licen sed physician ( preferably a p hysician wh o specializes in disease s of the ear) before purchasing a hearing ai d. Licensed physicians w ho special ize in disease s of the ear are of ten referred to as otolaryng ologists, otolo ­gists or otorhin olaryn gologists. T he purpose of m edical eval uation is to assur e that all medic ally treata ble condition s that may affec t hearing a re identified a nd treated before t he hearing a id is purchas ed.
Following the m edical evaluation, the phys ician will give you a writ ten statement that states that you r hearing loss has bee n medically evaluated a nd that you may be considered a c andidate for a hearing aid. T he physi­cian will refe r you to an audiolo gist or a hear ing aid dispenser, as appropriate, for a hearing a id evaluation. The audiol ogist or hea ring aid disp enser will c onduct a hea ring aid eval uation to asses s your abilit y to hear with an d without a hea ring aid. The hearing ai d evaluation wi ll enable the a udiologis t or dispenser to select and fit a hearing a id to your indivi dual needs. I f you have reser vations abou t your abilit y to adapt to amplification, you should inquire about the availabili ty of a trial-re ntal or purch ase-option p rogramme. Ma ny hearing aid dispense rs now offer p rogrammes that permit you to we ar a hearing aid for a perio d of time for a nominal fee a fter which yo u may decide if yo u want to purchase t he hearing a id.
Federal law re stricts the sa le of hearing aids to those indi viduals wh o have obtained a m edical evaluation from a licens ed physician. Federal law p ermits a fully informe d adult to sign a waiver statement de clining the medical evaluation for religious or personal beliefs that preclude consultation with a physician. The exercise of such a waiver is not in your best he alth interest a nd its use is strongly discou raged.
Children with hearing loss (US Only)
In addition to se eing a physici an for a medic al evaluation, a child with a hea ring loss sh ould be direc ted to an audiologist for evaluation and rehabilitation since hearing loss may cause problems in language develop­ment and the ed ucational a nd social grow th of a child. An audiologist is qualifie d by training and experience to assist in the eva luation and re habilitati on of a child with a h earing los s.
80
70
60
50
40
30
20
100 1000 10000
140
130
120
110
100
90
80
100 1000 10000
52 53
Open Closed
Reference test gain (60 dB SPL input) HFA 38 43 dB
Full-on gain (50 dB SPL Input)
Max HFA51485753dBdB
Maximum output (90 dB SPL input)
Max HFA
127 116
124 121
dB SPL dB SPL
Total harmonic distortion 500 Hz
800 Hz
160 0 Hz
0.2
0.2
0.6
0.4
0.8
0.7
% % %
Telecoil sensitivity (SPLIV @ 31.6 mA/m) 100 105 dB SPL
Equivalent input noise (w/o noise reduction) 22 20 dB SPL
Frequency range (DIN 45605) 100 –
6810
100 – 6140
Hz
Current drain (in test mode) 1.2 1.2 mA
BTE
Mode ls: LS977-D W, LS777-DW, LS 577-DW
Open configuration Plastic hook
Closed configuration Metal hook
FULL-ON AND REFERENCE TEST GAIN
Frequency ( Hz)
Gain (dB)
2cc Coupler
Referenc e test gain
60 dB SPL inpu t
Full-on gain
50 dB SPL input
MAXIM UM OUTPUT (O SPL 90)
Frequency ( Hz)
Output (dB SPL )
2cc Coupler
Data in accor dance with A NSI S3.22-2009; and IEC 6 0118-7 ed.2.0 Supply Voltag e 1.3 V, 2cc coupler
POWER BTE
Models: LS988-DW, LS788-DW, LS588-DW, EN988-DW, EN788-DW, EN588-DW
Data in accor dance with A NSI S3.22-2009; and IEC 6 0118-7 ed.2.0 Supply Voltag e 1.3 V, 2cc coupler
Gain (dB)
Referenc e test gain
60 dB SPL inpu t
Full-on gain
50 dB SPL input
2cc Coupler
Frequency ( Hz)
MAXIM UM OUTPUT (O SPL 90)
Frequency ( Hz)
Output (dB SPL )
2cc Coupler
Plastic
hook
Metal hook
(HP)
Reference test gain (60 dB SPL input) HFA 51 52 dB
Full-on gain (50 dB SPL Input)
Max HFA67637368dBdB
Maximum output (90 dB SPL input)
Max HFA
132 128
132 129
dB SPL dB SPL
Total harmonic distortion 500 Hz
800 Hz
160 0 Hz
0.5
0.5
0.3
0.8
0.6
0.4
% % %
Telecoil sensitivity (SPLIV @ 31.6 mA/m) 111 112 dB SPL
Equivalent input noise (w/o noise reduction) 22 23 dB SPL
Frequency range (DIN 45605) 100 –
6020
100 – 474 0
Hz
Current drain (in test mode) 1.4 1.2 mA
FULL-ON AND REFERENCE TEST GAIN
54 55
90
80
70
60
50
40
30
150
140
130
120
110
100
90
SUPER POWER BTE
Models: EN998-DW, EN798-DW, EN598-DW
Data in accor dance with A NSI S3.22-2009; and IEC 6 0118-7 ed.2.0 Supply Voltag e 1.3 V, 2cc coupler
Frequency ( Hz)
FULL-ON AND REFERENCE TEST GAIN
Gain (dB)
Referenc e test gain
60 dB SPL inpu t
Full-on gain
50 dB SPL input
2cc Coupler
MAXIM UM OUTPUT (O SPL 90)
Frequency ( Hz)
Output (dB SPL )
2cc Coupler
Reference test gain (60 dB SPL input) HFA
54
dB
Full-on gain (50 dB SPL Input)
Max HFA8369dBdB
Maximum output (90 dB SPL input)
Max HFA
141 131
dB SPL dB SPL
Total harmonic distortion 500 Hz
800 Hz
160 0 Hz
4,0 0,7 0,9
% % %
Telecoil sensitivity (1 mA/m input) HFA – SPLIV @ 31.6 mA/m (ANSI) Full-on Telecoil sensitivity @ 1mA/m
Max HFA HFA
­116 101
dB SPL
Equivalent input noise w/o Noise reduction 1/3 Octave Equivalent input noise, w/o Noise reduction
26
-
dB SPL
Frequency range (DIN 45605)
100­5860
Hz
Current drain (in test mode)
1,3/3,3
mA
Open Closed
Reference test gain (60 dB SPL input) HFA 36 40 dB
Full-on gain (50 dB SPL Input)
Max HFA51465549dBdB
Maximum output (90 dB SPL input)
Max HFA
117 112
122 117
dB SPL dB SPL
Total harmonic distortion 500 Hz
800 Hz
160 0 Hz
0.8
0.2
0.5
1.8
1.5
0.5
% % %
Telecoil sensitivity (SPLIV @ 31.6 mA/m) 95 98 dB SPL
Equivalent input noise (w/o noise reduction) 22 22 dB SPL
Frequency range (DIN 45605) 100 -
7040
100 ­7110
Hz
Current drain (in test mode) 1.2 1. 2 mA
Mini BTE
Models: EY467-DW, EY367-DW
Open configuration
Closed configuration
FULL-ON AND REFERENCE TEST GAIN
Frequency ( Hz)
Gain (dB)
2cc Coupler
Referenc e test gain
60 dB SPL inpu t
Full-on gain
50 dB SPL input
MAXIM UM OUTPUT (O SPL 90)
Frequency ( Hz)
Output (dB SPL )
2cc Coupler
Data in accor dance with A NSI S3.22-2009; and IEC 6 0118-7 ed.2.0 Supply Voltag e 1.3 V, 2cc coupler
80
70
60
50
40
30
20
100 1000 10000
140
130
120
110
100
90
80
100 1000 10000
56 57
Open Closed
Reference test gain (60 dB SPL input) HFA 41 47 dB
Full-on gain (50 dB SPL Input)
Max HFA51465952
dB
Maximum output (90 dB SPL input)
Max HFA
122 118
128 123
dB SPL
Total harmonic distortion 500 Hz
800 Hz
160 0 Hz
0.1
0.2
0.5
0.4
0.4
0.5
% % %
Telecoil sensitivity (SPLIV @ 31.6 mA/m) 100 107 dB SPL
Equivalent input noise (w/o noise reduction) 23 22 dB SPL
Frequency range (DIN 45605) 100 -
6770
100 ­6850
Hz
Current drain (in test mode) 1.1 1.1 mA
BTE
Models: EY477-DW, EY377-DW, EY277-DW
Open configuration
Closed configuration
FULL-ON AND REFERENCE TEST GAIN
Frequency ( Hz)
Gain (dB)
2cc Coupler
Referenc e test gain
60 dB SPL inpu t
Full-on gain
50 dB SPL input
MAXIM UM OUTPUT (O SPL 90)
Frequency ( Hz)
Output (dB SPL )
2cc Coupler
Data in accor dance with A NSI S3.22-2009; and IEC 6 0118-7 ed.2.0 Supply Voltag e 1.3 V, 2cc coupler
Plastic hook
Metal hook
POWER BTE
Models: EY488-DW, EY388-DW, EY288-DW
Data in accor dance with A NSI S3.22-2009; and IEC 6 0118-7 ed.2.0 Supply Voltag e 1.3 V, 2cc coupler
Gain (dB)
Referenc e test gain
60 dB SPL inpu t
Full-on gain
50 dB SPL input
2cc Coupler
Frequency ( Hz)
MAXIM UM OUTPUT (O SPL 90)
Frequency ( Hz)
Output (dB SPL )
2cc Coupler
Plastic
hook
Metal hook
(HP)
Reference test gain (60 dB SPL input) HFA 51 50 dB
Full-on gain (50 dB SPL Input)
Max HFA67627268
dB
Maximum output (90 dB SPL input)
Max HFA
131 128
131 128
dB SPL
Total harmonic distortion 500 Hz
800 Hz
160 0 Hz
1.0
0.4
0.5
0.7
0.4
0.3
% % %
Telecoil sensitivity (SPLIV @ 31.6 mA/m) 111 110 dB SPL
Equivalent input noise (w/o noise reduction) 20 21 dB SPL
Frequency range (DIN 45605) 100 -
6170
100 ­4960
Hz
Current drain (in test mode) 1.1 1.1 mA
FULL-ON AND REFERENCE TEST GAIN
58 59
Troubleshooting Guide
SYMPTOM CAUSE POSSIBLE REMEDY
No sound
Not turned on Turn on by closing the battery door
Dead battery Replace battery
Battery door will not close Insert battery properly
Blocked earmould or tube Clean earmould or tube
Blocked wax filter Replace wax filter or consult your hearing care professional
Not loud enough
Incorrect earmould placement Re-insert earmould
Blocked earmould or dome Clean earmould, replace dome, replace filter
Blocked sound outlet filter Change filter or consult your hearing care professional
Change in hearing sensitivity Consult your hearing care professional
Excessive e ar wax Consult your physician
Volume set too low Increase the volume control if available or consult your hearing care professional
If there are a ny other probl ems not mentioned in thi s guide, ple ase contact yo ur hearing c are professional.
60 61
Troubleshooting Guide
SYMPTOM CAUSE POSSIBLE REMEDY
Excessive w histling / feedback
Incorrect earmould placement Re-insert earmould carefully
Incorrect dome placement Re-insert dome
Excessive e ar wax Consult your hearing care professional
Feedback control may need adjustment Consult your hearing care professional
Earmould tubing worn or damaged Consult your hearing care professional
Thin tube connection loose Change thin tube or consult your hearing care professional
Hearing instrument settings not optimal Consult your hearing care professional
Sound distor ted / not clear
Weak battery Replace battery
Improper earmould or dome fit Consult your hearing care professional
Hearing instrument damaged Consult your hearing care professional
Hearing instrument settings not optimal Consult your hearing care professional
Wireless does not work Possible Root Cause - Device is in flight mod e
Open and close the batter y compartment once. Wireless will reactivate 10 seconds later. (If Root Cause is device in flight mode)
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62 63
Warranty and repairs
ReSound prov ides a warra nty on hear ing instruments in the event of defects in workm anship or mate rials, as describ ed in applic able warra nty docume ntation. In its se rvice po licy, ReSound ple dges to secure f unc­tionality at least equivalent to the original hearing instrument. As a signatory to the United Nations Global Compact initiative, ReSound is committed to doing this in line with environment-friendly best practices. Hearing in struments th erefore, at ReSou nd’s discretion, may be re placed by new products or products manufactured from new or serviceable used parts, or repaired using new or refurbished replacement parts. The warrant y period of h earing instruments is de signated on you r warranty c ard, which is prov ided by your hearing care professional.
For hearing instruments that require service, please contact your hearing care professional for assistance. ReSound he aring instr uments that ma lfunction m ust be repaired by a qualified technician. D o not attempt to ope n the case of hearing instrum ents, as this wil l invalidate the warranty.
Temperature test, transport and storage information
GN ReSound H earing Instruments are subjected to vari ous tests in tempe rature and dam p heating cycli ng between -25 C and +70C according to internal and i ndustry st andards.
During tran sport or storage, the temper ature should not exceed the limit values of -20C to 60C an d rela­tive humidit y of 90% RH, non con densing (for l imited time). The air pressure bet ween 500 an d 1100 hPa is appropriate.
Be aware of inform ation marked with the warning s ymbol
WARNING points out a situation that could le ad to serious in juries, CAUTION indicates a situation that could lead to minor and mode rate injurie s
i
Advice and ti ps on how to handle yo ur hearing i nstrument b etter.
Equipment includes RF transmitter
Please ask you r local hearing c are professiona l concerning disposal of your hearing instrument
ReSound LiNX2 and ReSound ENZO2 are compati ble with iPhone 6 Plus, iPhone 6, iPh one 5s, iPhon e 5c, iPhone 5, iPad Pr o, iPad Air 2, iPad Air, iPad (4th generat ion), iPad mini 4, iPad m ini 3, iPad mini 2, iPa d mini and iPod touch (5th ge neration) us ing iOS 7.X or later. Apple, the A pple logo, iPhone, iPad, i Pad Air, iPad mini, iPod and iPad Pro tou ch are trademarks of Apple Inc., reg istered in th e U.S. and other cou ntries.
i
“Made for iPh one” means t hat an elect ronic acce ssory ha s been designe d to connect s pecifica lly to iPhone a nd has been c ertifie d by the develop er to meet App le perfo rmance st andards. A pple is not responsi ble for the op eration of thi s device or it s complia nce with safe ty and regul atory standards. Ple ase note that the use of this ac cessory with iPhone may af fect wireless per formance.
400346000-GB-16.01-Rev.D
Worldwide Headquarters
ReSound A/S Lautrupbjerg 7 DK-2750 Ballerup, Denmark Tel.: +45 45 75 11 11 Fax: +45 45 75 11 19 www.resound.com
CVR no. 55082715
United Kingdom
GN ReSound Ltd. Kirtlington Business Centre Portway Kirtlington Oxon OX5 3JA Tel.: +44 1869 352 800 Fax: +44 1869 343 466 www.gnresound.co.uk
Australia
GN ReSound Pty. Ltd. Gate C, 19-25 Khartoum Road Macquarie Technology Park Macquarie Park NSW 2113 Tel.: (free) 1800 658 955 Fax: +61 2 9743 7472 www.gnresound.com.au
New Zealand
GN ReSound (NZ) Ltd. Ground Floor, North Entrance 4 Fred Thomas Drive Takapuna Auckland, 0622 Tel.: (free) 0800 900 126 Fax: (free) 0800 007 695 www.gnresound.co.nz
Any issues relating to the EU Medical Device Directive 93/42/EEC, or Council Directive 1999/5/EC on Radio Equipment and Telecommunications terminal equipment should be directed to ReSound A/S
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