User Manual V2.0
4 MegaPixels Network Camera
1080P Network Camera
Reolink Client Software !
Thank you for purchasing the Reolink Network Camera .
For the latest User Manual, Product Updates and more
information about the products , please visit our website at :
https://reolink.com/
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION: TO REDUCE THE RICK OF ELECTRIC SHOCK DO
NOT REMOVE COVER. NO USER SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead symbol, within an equilateral
triangle, is intended to alert the user to the presence of uninsulated
"dangerous voltage" within the products ' enclosure that may be of
sufficient magnitude to constitute a risk of electric shock.
The exclamation point within an equilateral triangle is intended to alert
the user to the presence of important operating and maintenance
(servicing) instructions in the literature accompanying the appliance.
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO
NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE.
CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH
WIDE BLADE OF THE PLUG TO THE WIDE SLOT AND
FULLY INSERT.
CAUTION
Getting Started
2
We have developed user-friendly products and
GETTING STARTED
documentation. You may download the software and
manual from
If you have any questions, you may refer to https://re
o link.com/faqs/ IRUWKHDQVZHU
us at
service@reolink.com RU support@reolink.com
https://reolink.com/software-and-manual/
tcatnoc esaelp ,troppus lacinhcet yna deen yam uoy fI
You may download Firmware from
https://reolink.com/firmware/
FCC Verification
Note: This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
•
Reorient or relocate the receiving antenna
•
Increase the separation between the equipment and the receiver
•
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
•
Consult the dealer or an experienced radio/TV technician for help
These devices comply with part 15 of the FCC Rules. Operation is subject to the following two conditions:
•
These devices may not cause harmful interference, and
•
These devices must accept any interference received, including interference that may cause undesired operation. !
Important Note :
All jurisdictions have specific laws and regulations relating to the use of cameras. Before using any camera for
any purpose, it is the buyer’s responsibility to be aware of all applicable laws and regulations that prohibit or
limit the use of cameras and to comply with the applicable laws and regulations. !
FCC Regulation (for USA):
Prohibition against eavesdropping
Except for the operations of law enforcement officers conducted under lawful authority, no person shall use,
either directly or indirectly, a device operated pursuant to the provisions of this Part for the purpose of
overhearing or recording the private conversations of others unless such use is authorised by all of the parties
engaging in the conversation.
WARNING
Modifications not approved by the party responsible for compliance could void user’s authority to operate the equipment.
IMPORTANT SAFETY INSTRUCTIONS
•
Make sure product is fixed correctly and stable if fastened in place
•
Do not operate if wires and terminals are exposed
•
Do not cover vents on the side or back of the Camera and allow adequate space for ventilation
RoHS:
This product is fully compliant with the European Union Restriction of the Use of Certain Hazardous Substances in
Electrical and Electronic Equipment ("RoHS") Directive (2002/95/EC). The RoHS directive prohibits the sale of electronic
equipment containing certain hazardous substances such as lead, cadmium, mercury, and hexavalent chromium, PBB,
and PBDE in the European Union.
BATTERY INFORMATION
This product contains a removable battery. If you need to replace or dispose of the internal battery.
The battery is located on the main board of the Camera. It is a primary lithium CR2032 button cell.
To access, remove and/or replace the battery:!
• Ensure the Camera is turned OFF. NEVER open the Camera’s case while power is connected.
• Remove the five screws holding the cover on the Camera.
• If replacing the battery, ensure that it is an exact match for size, type and capacity.
•
Be sure to safely dispose of the battery. The process for battery disposal/recycling varies from location to
location, please check with the relevant local authority for method.
BATTERY SAFETY INSTRUCTIONS
•
Do NOT attempt to open, puncture, disassemble or modify the battery in any way.
•
Do NOT subject it to sudden shock or heat.
•
Do NOT dispose of battery in fire. !
NOTICES
4
Getting Started………………………
Notice………..………………………..
Contents………………………………
Connection Diagram ………………..
Client Software
Install Software……………………….
Live View………………………………
Local Setting………………………….
Device Settings…..…………………
Display Camera …….………………
Recording
Encode………………………………
Option……………………………….
Schedule…………………………….
Network
General……………………………….
Advanced.……………………………
DDNS Setup.………………………..
NTP Setup……….……………..……
Email Setup……..……………………
FTP Setup…………………………….
Network Status……………..………..
WiFi Settings……………..…………..
Alarm
Motion Detection…………………….
Alarm Motion……………………….…
Motion Detection Schedule………….
System
General ………………………………
Information……………………………
Maintenance…………………………
Performance…………………………
Reboot……………………………….
Device
SD Card……………………………..
User
Online User………..…………………
Add User………..……………………
Manager User………..…………………
Preview Basic Setting………………
Preview Advanced Setting…………
Warranty Terms & Conditions
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CONTENTS
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This page shows how Camera connect to the Network System
1. Connect Network Cable to the Camera, and other end to the POE Switch or Router.
2. Connect Power adapter to the camera and turn on the power.
3. You may use your Mobile devices or PC to setup the camera.
You may view the camera from local network or Internet after successful set-up.
Connection Diagram
6
Client Software - Local Settings
Reolink Client Software
The Reolink software will allow you to:
•
view images from your Camera real-time,
•
playback recorded footage,
•
copy footage to your local PC and
•
adjust settings and configure the Camera.
!
In fact, the Reolink software is so powerful, you
don’t need to connect a monitor to the Camera.
You only need a computer on the same local
network where the Reo-link camera is connected.
!
For quick and easy configuration of the
Camera’s settings, recording quality and
schedule, we suggest to use the remote
interface in Reolink.
!
How to install Reolink Software:
•
Insert the included CD into your computer.
•
Locate the file called Reolink and run this file.
•
you may be asked by UAC (User Account
Control) to allow Reolink to “make changes” to
your system. Select Allow or Continue.
•
You will see an installation wizard. Simply follow
the procedure to install the software.
•
Once the ReoLink software is installed, it should
automatically detect your Camera on your
network.
!
Minimum PC Requirements:
•
2.0GHz or faster CPU
•
2 GB or more RAM
•
10/100Mbps Network
•
Internet connection
•
1024x768 resolution
Supported Operating Systems
Microsoft Windows XP, Microsoft Windows Vista,
Microsoft Windows 7
Setup your PC (Windows)
Setting Up your PC
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Client Software - Local Settings
Log on to Reolink
After installing the Software, you will see below screen.
1. Click Add Device Button on the top right.
2. Click Scan Device in LAN.
3. Double click the device you want to add then device info will be displayed.
4. Input the password(default password is Blank), if you already create password on Reolink App , you
need to use the password you created to log in
5. Then click OK to Log in .
To connect from your PC to your Camera, make sure your Camera is on and all connections are ok.
IP Address
•
If your Camera is in the same LAN network with your PC , you can click Search to automatically get the
IP address
•
Then, enter your Username (the default of admin is already entered) and Password (default is blank),
you need to use the password which you created on Mobile or create a new password here to continue ,
then click Login. After a few seconds, you will see your cameras live on your PC.
UID
•
If your camera is not in the same LAN network with your PC , you can use UID connect mode.
•
You can manually type the UID under the UID QR code which on the body of camera UID field .
•
Then, enter your Username (the default of admin is already entered) and Password (default is
blank), you need to use the password which you create on Mobile or create a new password here to
continue , then click Login. After a few seconds, you will see your cameras live on your PC.
Client Software - Live View
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Client Software - Local Settings
Using the Live View Screen
Live View is the default mode for the Camera.
1. Live View: Shows the live view of the camera
2. Playback: Remotely playback video recorded to Camera or PC or NVR
3. RAM/CPU: Place your mouse over RAM icon, it will show the memory loading performance
CPU: Place your mouse over CPU icon, it will Shows the CPU loading performance
4. Local Setting: can set the record/Download/Capture path of the file
5. Device List : Shows the device connected to the software
6. PTZ : Set the Pan/Tilt/Zoom Parameters
7. Basic Settings: Can set OSD/Encode/Image parameters
8. Display Layout :Choose 1/4 and multi-channel view up to 32 Channels
9. Sound: you may enable/disable the sound and adjust its volume.
10. Play Control: Choose to play Clear/Balanced /Fluent/Auto Live video
11. Previous and Next Page: choose which group of channel to display during multichannel
view
12. Snap/Record:!
Snap: Capture the image of the Channel which you choose!
Record: Initiates manual recording, and stop recording
More details will be explained in the next pages.
Client Software - Live View
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Client Software - Local Settings
Click to compress the image to centre or click to stretch image to full window.
Click to show the digital zoom page . Here you can click
choose the zoom region
Zoom In Zoom Out
restore zoom back to default setting Exit Digital zoom
Click Capture button to take a snapshot of the image
Record Button Manual start record or stop record of the selected channel. During the
recording, on Device Tree area, status icon next to device name will show record icon on
the device .
Click to start Live View.
Click to Stop Live View.
This Symbol shows your camera with WIFI Functions .
Client Software - Preview
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Client Software - Local Settings
Click Gear Icon Local Settings button on the upper right of the screen. The local Settings screen is
where you can customise how ReoLink will store and process footage on the local PC when you download
it from the Camera.
Download Path: Where ReoLink will
save footage that you’ve downloaded
from the Camera.
Convert to AVI: When selected, ReoLink
will use your PC to transcode footage
from the Camera’s native format (H.264)
into AVI file .
Capture Path: Where ReoLink will save
still images captured using the snapshot
function.
After finished Setting, click Save, Popup
box will note “Save Succeed”!
Record Path: Where ReoLink will save
recordings if you select Record from
the Preview screen.
You may set the Recording File
dur atio n , f o lde r siz e , R e cord ing
Schedule, the stream File Type and
choose the record file time length from
this page .
After finished setting, click Save,
Popup box will note ”Save Succeed”!
Double Click the user you want to set, Then you will see the Modify user information window.You can set
the password for the user and set the permission for this user. Click OK , Then click Save to keep the
settings.
Client Software - Local Settings
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Client Software - Local Settings
On This page , allows you to transfer the H.264 file to AVI file .
1.Click the Browse to setting the Save Path .
2,Click Add to add the file which you want to transcode to AVI format
3,Choose the file , then click Transcode ,On Status it will show Start and Finish after transcode succeed .
Right Click the Device，it will show the setting window, Right
click the Remote Config , you will see below window and set the
the related parameters.
Client Software - Device Settings
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Client Software - Local Settings
Click OSD icon，you will see below
•
Channel Name: Enable/Disable channel name, you may also rename the Channel name here.
•
Position Settings: you may put the Channel name on the upper left, lower left, upper right, lower right，
top center or bottom center.
•
Date /Time : Enable or disable to show the date and time on the screen.
•
Mask (Check Box): Turns on/off the masking function.
•
Mask (Setup): Creates a black privacy overlay which masks part of your images. Will affect recordings.
Click OK to keep the settings, also you can copy the above settings to other channels, choose checkbox on
the copy to window, then click OK.
On the bottom of the window it will show , Channel Setting Succeed.
Display -> Camera
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Client Software - Local Settings
The Recording: Encode menu allows you to alter and customise how the Camera records
footage and “encodes” the files. You can choose and alter:
•
the resolution (per channel),
•
the frame rate (how many
images per second the
Camera records), and
•
the data-rate of each video
stream. The higher the data
rate, the “better” your images
will look.
Stream Type: Whether you’re editing the parameters for the mainstream or the sub-stream.
•
Clear(Main-Stream): the video feed that the Camera will record and display. This is the higher-quality
stream.
•
Fluent(Sub-Stream): the video stream that the Camera will send to remote devices via a network or
the Internet. It is the lower-quality stream as a reduction in video size makes it easier to send over a
network.
Record Audio: recording with Audio
Resolution: Tells how many “little dots” are going to make up your image.
Frame Rate: Tells the number of frames per second (fps) that the Camera will record. Reducing the
number of fps will not save hard drive space but potentially improve the data-rate per frame.
Max. BitRate(Kbps): The actual amount of data that the Camera will use to record video. The higher the
bitrate, the more space each recording will take up on the hard disk. Generally speaking, recordings
encoded at higher bitrates will be of better quality, especially when recording movements.
H.264 Profile: Reolink can support Baseline/Main/High profile .
•
BaseLine :The basic image, short delay and less competitive
•
Main: Main Image ,with high encoding
•
High: Super image, used for streaming applications.
The main-stream uses a variable bitrate to record video - the more movement occurs in the video, the
higher the bitrate will have to be.
If you set a high bitrate but a low frame rate, the Camera will still use all the data, resulting in potentially
higher quality per frame than at higher frame rates. !
The sub-stream uses a constant bit-rate to makes the video easier to stream over a network or the Internet. !
Note: Both the main-stream and the sub-stream are always operating - in fact, the sub-stream forms part of
the main-stream. The options will affect the output quality of each stream, but won’t change which one is
being used in different circumstances.
Recording ->Encode
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Client Software - Local Settings
Overwrite When enabled, the SD card will record over the files already stored on the card. The camera will
always record over the oldest files on your SD card first.
Pre-record While Pre-Record is enabled, the camera will record a few seconds before an event occurs.
Post-record How long after an event occurs that the camera will continue to record.
Here you can setting the record schedule for Motion detection on SD Card .
SD card can only storage Motion Detection alarm , it don’t support continuous recording .
The SD card will only record when it detects something moving in front of a camera, and will then only
record footage from the camera(s) that do detect motion.#
Recording - Option (For camera with Built-in SD card only)
15
Network Access: Here you can choose between the three different types of networks that the Camera
can be connected to. The three types of networks are:
•
DHCP: DHCP is a system where one device on your network (usually a router) will automatically
assign IP address to device connected to the network.
•
STATIC: Static networks require all devices to have their IP addresses manually defined, as there is no
device dedicated to automatically assign IP address.
•
PPPoE: An advanced protocol that allows the Camera to be more directly connected via a DSL
modem. This is an option for advanced users only.
IP Address: Just as Home and Office needs to have an address which identifies their location on the
road network, the Camera uses IPv4 addressing, which consists of four groups of numbers between 0
and 255, separated by periods. For example, a typical IP address might be “192.168.1.24” or similar.
Subnet Mask: If the IP address is like a street address, then a subnetwork is like your neighbourhood.
This will be formatted in a similar way to the IP address (ie. four numbers up to 255 separated by periods)
but contain very different numbers. In the above example, the Subnet Mask might be something like:
“255.255.255.0”.
Gateway: This is the address of the “way to the Internet.” To continue the road analogy, this is like your
local access point to the highway. This is an IP address in the same format as the others, and is typically
very similar to the IP address of the Camera. To continue the above example, it might be something such
as: “192.168.1.254”.
Auto DNS / Static DNS: Choose how you would like to define your DNS servers. We recommend leaving
it on Auto configuration.
Auto DNS: The Camera will automatically choose a DNS server. This is the recommended setting.
Static DNS: If you need to manually define a DNS server, then choose Static DNS. This is recommended
for advanced users only.
Preferred DNS Server: “Domain Name System”. Everything on the Internet is located via an IP address however, for ease of use, we associate domain names (such as “www.exampledomainname.com”) with
those IP addresses. These index are accessible in many locations online, and we call those locations
“DNS servers”.
Alternate DNS Server: A backup DNS server. This is for redundancy - your Camera will probably work
without one.
MAC Address: The Media Access Control address. This is a unique code which nothing else should
share. You can’t change this one - it’s pre-set when the Camera ships out.
*Note: Many of the following networking settings are not required when using ReoLink P2P for
remote access.
Network-> General
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DDNS: The place to configure the Camera to automatically update a dynamic DNS service. If you want to remotely
access the Camera via the Internet, you’ll probably need to configure a DDNS account.
NTP: Network Time Protocol. If you’ve got the Camera connected to the Internet, you can have it automatically sync
time with an online server.
Email Settings: You may configure the Camera to work with an email account of your choice. This must be correctly
configured for the Camera’s auto-email feature to work.
FTP: File Transfer Protocol, you can use FTP to transfer files between Camera and computers on a network.
Media Port: Camera will use server port to send information through. Please note that,
You’ll need to enable UPnP on your router so your router can selectively open these ports, allowing the
Camera to communicate via the Internet. If your router doesn’t support UPnP, You may either get a new router
(which support UPNP) or you can manually forward ports from the router to the Camera. Port Forwarding is a
technical process and may require router knowledge.
The default port number is 9000, which is not used by many other devices/programs. However, if you have
another Camera or Camera-like device, this port may be used already. If this is the case, change this value to
be unique.
HTTP Port: This is the port through which you will be able to log in to the Camera. it will need to be forwarded properly
in order to ensure smooth, latency-free communication. The default value is “85”, as this port is seldom used by other
devices. If another device on your network is using this port, please change to other value. This is the port number
you’ll need to remember when logging in remotely from a remote PC via the HTTP interface.
What port number(s) should I use?
If the default port numbers are in use (85 and/or 9000) if 85 is already taken, try 86 or 87.
There’s no “right” port number, any port number will work, avoid using port numbers 80, 81, 82, 88 , 90, and 99
as these are often used by other devices.
RTSP Port: Real$Time$Streaming$Protocol”, you may use this port to send the streaming file to Realplayer，the default
RTSP port is 554
UPNP enable (This feature is not required if you are using ReoLink P2P to access the Camera): UPnP makes
configuring your network easier and faster. To use the UPnP setting on the Camera, you’ll need a router which
supports this feature, with UPnP enabled. Note that many routers which do support UPnP do not come with the feature
enabled by default. You may need to ask your Internet service provider to turn it on.
When UPnP is enabled on your Camera and your router, the Ports that the Camera requires to be open for access to
and from the Internet will automatically be opened and closed as necessary by your router, saving you the trouble of
manually forwarding these ports. If UPnP is not enabled, or your router does not support this feature, you’ll need to
forward the ports the Camera uses from the router to the Camera - since this is a technically challenging process, we
strongly recommend using UPnP if possible.
UID: The Camera’s Unique IDentifier code for P2P. For convenience, you may have this code sent to your email account
by clicking the Send UID button(provided that you’ve already set up your email account).
Network-> Advanced
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DDNS Setting
In the same way as your home network can use static or dynamic IP addresses, many Internet providers
don’t issue (or charge more for) a static IP address for users. The easiest way to find out is to contact your
Internet Service Provider. Alternately, you can access the www.whatismyip.com service, make a note of
your IP, then reboot your router/gateway. This should refresh your Internet connection. If your IP address
changes, you have a dynamic IP address. If it stays the same, you may have a static IP - contact your ISP
to confirm.
DDNS Type: Choose the server that you’re using.
Server Domain Name: Enter the host name that you set up in your DDNS service. This is the address
you use to access your network.
Username and Password: Enter the username and password you setup with your DDNS server. These
do not have to match your username/password combination in either your Camera or router. (for the sake
of security, we suggest making them different).
Confirm Password: Retype the password to confirm
If the test is unsuccessful, a message will appear onscreen informing you that the “Update was
Unsuccessful”. This could mean that there’s a problem with your network setup, or there’s a problem with
the DDNS Account Name and Password you’re using.
Network-> Advanced-> DDNS
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NTP Setup
NTP Server: The server you intend to use to access the current date and time. The default is pool.ntp.org.
NTP Port: The port that the NTP server uses. The default for pool.ntp.org is 123.
Enable Auto-Synchronize: click the checkbox to enable Auto-Sync
Synchronize Every : to set the Sync interval time .
Important: If you have enabled NTP - set this to the time zone where you are. For example, people in Eastern Australia
(Canberra, Sydney and Melbourne) choose GMT+10:00, whilst the Eastern Time zone in the USA and Canada is
GMT-05:00. (GMT stands for Greenwich Mean Time - it’s the baseline that keeps all the different time zones in sync.)
NOTE: Some NTP servers are NOT fully compatible with DST (Daylight Savings Time). This may cause your system to
double-count adding one or removing one more hour than they should, or cancel each other out. You may need to
change your time zone to adjust accordingly or simply not use NTP and DST simultaneously.
Network -> Advanced -> NTP
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We suggest using Gmail as your email client - it’s quite easy to set up an account and use it solely for the
Camera. Other email servers may not work correctly.For the Auto-Mail function to work correctly, the
Camera will need to be correctly configured with the details of the email servers and addresses you want to
use.#
Enable SSL or TSL: Whether the email server
you’re using requires a secure link. This is on by
default and should be left on if you’re using any
of the preset email servers.
SMTP Server: You may use below mailbox :
Gmail (smtp.gmail.com), Windows Live Mail
(smtp.live.com) and Yahoo Mail
(smtp.mail.yahoo.com).
You’ll need to setup an account with one of these
email providers. All offer free email accounts.
To signup, visit the email provider’s website:
•
Gmail (Google): smtp.gmail.com
•
Yahoo Mail: smtp.mail.yahoo.com
•
Windows Live Mail (Hotmail): smtp.live.com
The Camera will automatically adjust some
settings to make the configuration significantly
easier. If you want to use a different email server,
typically the outgoing email server of their ISP,
then you’ll need to contact your ISP to learn the
correct values.
SMTP Port: The SMTP port used by the email
pro vide r of y our choi ce. Thi s field will
automatically self-populate if you use one of the
presets.
Sender Address: The address you’re sending
the email from. This will be the username you’ve
set up for the email server you’re using, followed
by “@” and then the email server. For example:
“youraddress@gmail.com” or similar.
Sender Password: The password for the
outgoing email account.
Recipient Address: The email address you
want the Camera to send emails to. Note that the
Camera might send a large number of automatic
emails under certain conditions.
Attachment : You can select to attach picture or
video when send e-mail or receive only
notification.
For motion-based email alerts, this will be an
image of whatever triggered the motion detection.
Interval: The length of time that must elapse
after the Camera sends an email alert before it
will send another.
Short Interval settings are likely to lead to huge
numbers of alerts being sent by the Camera perhaps even several emails for one event (if that
one event lasts longer than the interval setting).
On the other hand, a long interval setting might
mean you’ll miss a specific update that you
needed. It will depend on your requirement.!
Network -> Advanced -> E-mail
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FTP: File Transfer Protocol, you can use FTP to transfer files between Camera and computers on a
network.
FTP Server: Your FTP server address, can be IP address or the FTP link address, then input the FTP
port # .
Anonymous: If your FTP does not need username and password, you can click the Anonymous
checkbox, else you need to input your FTP username and password below.
Upload Directory: You need to input the upload folder name here .
Maximum File Length: You may manage your FTP storage file size, the default setting is 100MB/file .
FTP Schedule: You may set the FTP schedule time from below window, then click OK to save settings.
FTP Test： After finished setting, you may click Testing to verify your FTP settings, it will show FTP Test
Succeed or FTP Test Failed on the bottom of the window. If setting is failed, please check your
configuration again .
Device Setting -> Network -> FTP
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Here you may find the network information of the camera that you are viewing :
IP Address
Subnet Mask
Gateway
Preferred DNS
Alternate DNS
For more details , you can refer to Device Setting -> Network -> General .
Device Setting -> Network -> Status
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Here you can setting the WIFI of the Camera . This function is only valid for the WiFi Camera .
1, Click Scan Button , it will show all the WiFi Signal SSID and the WiFi Signal Strength .
2, Choose the WIFI you want to join in , Suggest choose the signal which show great or OK for
better WIFI performance .
3,Then input the WIFI password . You can choose show password to check if the password you
input is correct or not .
4, After then , you can click WiFi Test Button , to test if the WIFI Setting is succeed . If
succeed ,it will show WiFi Test Succeed on bottom , if not will show WiFi Test Failed .
If WiFi Test Failed , you need to double check :
a) if the SSID password is correct
b) If the Antenna on WiFi Camera connected properly
c) if the WiFi Router working well
Network —> WIFI Settings
23
How Motion Detection Works?
The way that the Camera detects motion is quite straight forward - it’s a process where it compares one frame with the
next. A certain amount of “difference” between these two “frames” is interpreted as motion.
As a result, the Camera is able to detect when there is a change in the picture. However, this does not necessarily need
to be something moving in the frame. For example, a light being turned on or off, a lightning flash or even the sun
coming out momentarily on a cloudy day might be enough to trigger the motion detection on the Camera. However, as
these events last only a moment (and are relatively rare) they will only create a few redundant clips, which will not take
up too much space or pose a problem with scanning through footage.
For this reason, don’t use PTZ systems and motion detection simultaneously. The Camera will interpret the camera
moving as ‘motion’ and record. This is particularly true when using Cruise Mode - as the camera is moving almost
continuously, so too is the Camera recording almost continuously!
Here, you’ll be able to set the motion detection features of the Camera for each channel. We suggest that motion
detection, under most circumstances, is the most practical recording method for the Camera to employ.
How it Works: Once motion detection has been enabled for a channel, it will register to the Camera as a Motion Event.
Thus, you can use the Motion recording mode in the schedule to trigger the Camera to record when motion detection
triggers an alarm signal.
Enable: Whether or not motion detection is enabled on a specific channel. Each channel can be configured
independently to one another.
Sensitivity: If the motion detection sensitivity is too high, then the Camera will record too frequently or continuously any benefit of motion detection will be lost. If the motion detection sensitivity is too low, then the Camera will not record
when it should and may not record anything at all.
Here you may set the sensitivity on different time, for example, night time sensitivity is higher and day time sensitivity is
lower for frequent movement on the daytime .
Schedule: you may set the motion detection schedule time here, one box means 1 hour.
Action: Here you may define what will happen when the camera you’ve selected detects motion.You may enable
Audio Warning, and send e-mail when motion happens .
Note: If you’ve used the Copy-To feature to copy from one camera to another, remember that you still need to set the
Action for each channel independently - that information isn’t copied
Motion Detect Setup:
Full Screen: Setting the motion detection area, you may drag the box to un-choose the area. For example , you can
using the grid to cover your front door, so your front door will be set as the motion detection area.
Clear Area : Clear Area means no area for motion detection .
Alarm -> Motion
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Sensitivity: The Sensitivity setting is controlled
by a slider, allowing you to set a value between
0 and 50. The lower the number, the more
sensitive the motion detection will be. 1 is the
highest sensitivity.
There are four time periods which you may
define different motion sensitivity values.
You may change each period’s start and end
time to best match the changing lighting
conditions in your location.
values between 5 - 10 will give good results in
the daytime.
At night, you may get numerous false triggers
unless you raise the sensitivity setting, perhaps
as high as 25 - 30. This is because when cameras use active infrared night vision, they dramatically increase the gain
controls to the image sensor. This creates a level of “noise” in the camera’s images, which are interpreted by the
Camera as motion.
By default, the day is divided into four periods:
•
00:00 (Midnight) - 06:00 (6:00 AM)
•
06:00 (6:00 AM) - 12:00 (Mid-day)
•
12:00 (Mid-day) - 18:00 (6:00 PM)
•
18:00 (6:00 PM) - 00:00 (Midnight)
You might need to shift the beginning and end times to best suit the lighting condition at your location.
The start and end times can be set to anything you like, provided the different time periods don’t overlap and there’s no
gap between one ending and the next starting.
There’s no requirement for all four time periods to have different sensitivity levels, although we suggest that usually gives
the best performance.
To find the best sensitivity values for different times of day/ night, it’s best to test the system during different time periods.
Get an able-bodied volunteer to move about in front of the cameras you’d like to tune the sensitivity for. The ideal
sensitivity level is when your volunteer moving about always triggers the motion detection, but there are no false triggers
(or very few) when your volunteer isn’t moving about.
False Triggers
Setting the motion detection at high sensitivity levels (4 or lower) increases the frequency of false alarms. On the other
hand, low sensitivity levels (20 or higher) increase the risk that a significant motion event (such as an intruder) will not
trigger the motion detection to record.
Check the Motion Detection settings both during the day and night. In low-light conditions (or when your cameras
are using infrared night vision) the Camera may be more or less sensitive to motion, depending on the circumstances.
The difference might be very dramatic!
Weather
The weather conditions are going to affect your motion detection. Dramatic weather phenomenon such as heavy rain,
strong winds, lightning and so on, may trigger the motion detection with surprising frequency. On the other hand, things
like fog, mist and other obscuring kinds of weather might mask or obscure something moving to the point that the
Camera fails to detect them.
Here are a few steps you can take to minimise the amount of noise in your images.
•
Try adjusting the Image Settings to fine-tune the brightness and contrast to get a more stable image.
•
Limit the motion sensitive area to only the areas in view that a target could be. In particular, large featureless areas in
the camera’s view are the ones most likely to give false triggers - turning off the motion sensitivity to any area a target
cannot move in front of will help reduce false triggers.
Note: The motion detection feature will seem more sensitive at night, particularly when using low-light or active infrared cameras. We
recommend that you test your motion detection sensitivity both during the day and at night to ensure your sensitivity setting is suitable for
either lighting condition.
Alarm -> Motion-> Sensitivity
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Motion Detection - Schedule
Here you may set the schedule time 7
days, 24 hours a week , red box
means when motion is detected , it will
trigger an alarm .
Action: The action you’d like the
Camera to take when motion
occurs. It is set in the same way as
the Action for any other event.
Send Email: The Camera will send
an auto-email alert when the event
type you have selected occurs.
Click , you will see a
grid of white
boxes.The outlined boxes mark the
area that is sensitive to motion. The
area without the white outlines is not
sensitive to motion.
Click mouse to select and click again
to de-select .
Use the mouse to move the cursor
around the screen. By pressing select
an area in the grid, you may toggle
motion detection ON or OFF in that
location.
Areas marked by white boxes will be
sensitive to motion, those not marked
will not be.
Click and drag to select the area you want to select or de-select.
Click to clear up the motion Area .
Alarm -> Motion-> Sensitivity
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Video Standard: Here you can choose between PAL and NTSC. PAL is used in Western Europe and
Australia, NTSC is used in the US, Canada and Japan. If the Camera’s picture is black and white,
flickering or similar, then this is probably caused by the video system being set incorrectly.
Time Zone: Particularly important if you have enabled NTP - set this to the time zone where you are. For
example, people in eastern Australia (Canberra, Sydney and Melbourne) choose GMT+10:00, whilst the
Eastern Time zone in the USA and Canada is GMT-05:00. (GMT stands for Greenwich Mean Time - it is
the baseline that keeps all the different time zones in sync.)
Date Format: The format of the date (eg. DD/MM/YYYY or MM/DD/YYYY and so on).
System Time: This can be edited manually, or set to update automatically by using NTP.
Synchronize Local time : After clicked this button, Camera time will sync with local PC time .
DST Setting: As the standards for daylight savings differ from country to country, and often state to state,
you might need to manually tell the Camera exactly when it commences and ends in your locality. First,
turn DST on. We suggest setting the Daylight Saving Time Mode to Date, and manually entering the
dates and times that daylight savings time applies to and from, in your locality. !
!
Note: Some NTP servers are NOT fully compatible with DST. This may cause your system to doublecount adding one or removing one more hour than they should, or cancel each other out. You may need
to intentionally change your time zone to compensate, or simply not use NTP and DST simultaneously.
Enable Password: When enabled, the Camera will require a password to access, even for local users. It
is advisable to enable password for security.
Device Name: Differentiates your Camera from other devices. If you don’t have any other Camera or
similar device, then you can leave this blank. If you’ve got multiple Cameras running on the same
network, then it’s a great idea to give each a unique ID. !
Device Setting -> System -> General
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If you’re looking at the System Information screen, you’ve probably been directed to do so by
Technical Support.!
If we haven’t told you to come here, you might be wondering what all the information means. On
a day-to-day level, the answer is “very little”. However, if you’re still curious:!
Device Name: The name that the Camera considers to be its own, and what it will use to
register an IP address with your DHCP host.!
The remaining information is for use by Technical Support, in the event that you require
assistance. The various model and build numbers help us track down any known issues, or
catalogue new issues as they come to light. It also helps us figure out if you’re running the most
recent firmware on the Camera, and whether you’d benefit from an upgrade.
Device Setting -> System -> Information
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To maintain the operational integrity of the camera, it is suggested that it must be rebooted
periodically. In much the same way that a computer can become unstable if left on for an
extremely long time, the camera can become unstable too. It is strongly suggested that the
camera be rebooted at least once per week. However, as this can be a hassle (particularly if the
camera is installed away) you can set the camera to reboot itself.
Enable auto reboot: Will automatically shut down and restart a camera at a certain time of
the day or week.
Auto reboot at: Choose when you’d like the camera to reboot. Typically, this will be a time
when it’s unlikely there’ll be any activity for the camera to record.
Firmware Upgrade: Instructs the Camera to update its firmware. You’ll only need to use this
option if instructed to do so by Reolink Technical Support. (Remember to Export your
configuration first so you don’t have to re-set everything!)
Default Settings: Loads the Factory default settings.!
This must be done after a firmware upgrade to ensure proper operation of the Camera.
You may retain your settings, recording schedule and so on by using the Import/Export
Configuration function before upgrading the firmware.
Configuration: Creates a file containing all the settings you’ve customised, including your
recording preferences, schedule, user-list and so on.
Device Setting -> System -> Maintenance
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System performance page shows the CPU loading for the connected Camera , bit rate and
Ethernet Port Throughout .
Reboot
If you want to shut down or
reboot the camera, or
simply log out of the user
account you’re logged in
as, click on the Shutdown
menu which is accessible
via the Main Menu.
Device Setting -> System -> Performance
Device Setting -> System -> Reboot
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Here you can see the Micro SD card info ,
this function is only valid when you connect
with built-in SD card devices.
If you want to delete all the recording files from SD card , you can click Init here. Then click OK.
Device Setting -> Device -> SD Card
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Here you may know how many users are online and you may disconnect the online
user from viewing the camera.
On this page, you may add user and set the user authorities.
User -> Online User
User -> Add User
Here you may edit the user by modify password and set the permission authorities.
User -> Manager User
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Basic Settings - OSD - Please refer to Device Setting -> Display -> Camera
Basic Settings - Encode - Please refer to Recording -> Encode
!
Basic Setting Image :
Brightness: Changes how light the image appears to be.!
Contrast: Increases the difference between the blackest black and
the whitest white in the image.
Saturation: Alters how much color is displayed in the image. The
higher the saturation, the more bright and vivid colors will appear to
be.!
Hue: Changes the color mix of the image (this can have very
dramatic results).
Sharpen: Sharpen image to increase the Signal Noise Ratio .
Mirroring: Change the orientation of the image to be horizontally
reversed. !
Rotation:Turn the image up side down.
!
!
Notice : Your image settings will affect your recordings!
Preview -> Basic Setting
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Advanced Settings: Adjust various camera settings
according to the environment where the camera is installed.
• Anti-flicker: Use this feature if some devices such as TV screens and lights are
flickering. For USA and !
Canada, set this to 60Hz. For Australia and the UK, set this to 50Hz. Outdoor mode is
also available.
• Exposure Mode: Select the exposure level of the camera based on pre-defined
conditions. Select Manual to adjust shutter speed and gain value of the camera
manually.
• Contextual: Change the way the camera processes white balance to correct image
colours. Auto, Day, Night or Manual (adjust the red and blue gain manually).
• Day/Night: Set the camera’s colour mode during different times of the day and night -
AGC(Auto set by image sensor, Colour (Always in Day mode), Black&White (Always in
Night mode) or CDS (Auto set by light sensor).
• Backlight: Optimise brightness and contrast levels to compensate for differences
between dark and bright objects using either BLC or WDR mode. This may improve
image clarity in high contrast situations but should be tested at different times of the day
and night to ensure there is no negative effect.
• 3D-NR: 3D-Noise Ratio: if Enabled may decrease the noise of the image .
Preview -> Advanced Setting
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Reolink warrants this product against defects in workmanship and material for a period
of One (1) year from its original purchase date. You must present your receipt as proof of
purchase for warranty validation. Any unit which proves defective during the stated period will be
repaired without charge for parts or labour or replaced at the sole discretion of Reolink. The end
user is responsible for all freight charges incurred to send the product to Reolink’s repair centre.
The end user is responsible for all shipping costs incurred when shipping from and to any
country other than the country of origin.
The warranty does not cover any incidental, accidental or consequential damages
arising from the use of or the inability to use this product. Any costs associated with the fitting or
removal of this product by a tradesman or other person or any other costs associated with its
use are the responsibility of the end user. This warranty applies to the original purchaser of the
product only and is not transferable to any third party. Unauthorised end user or third party
modifications to any component or evidence of misuse or abuse of the device will render all
warranties void.
By law some countries do not allow limitations on certain exclusions in this warranty.
Where applicable by local laws, regulations and legal rights will take precedence.
Warranty
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