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Renkforce
PL500D WiFi
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While the information in this manual has been compiled with great care, it may not be deemed an assurance of product
characteristics. The manufacturer shall be liable only to the degree specified in the terms of sale and delivery.
The reproduction and distribution of the documentation and software supplied with this product and the use of it s contents
is subject to written authorization from the manufacturer. We reserve the right to make any alterations that arise as the
result of technical development.
Trademarks
®
HomePlug
Windows
Wi-Fi
Fi Alliance
is a registered trademark of HomePlug Power Alliance.
®
and Microsoft® are registered trademarks of Microsoft, Corp.
®
, Wi-Fi Protected AccessTM, WPATM, WPA2TM and Wi-Fi Protected SetupTM are registered trademarks of the Wi-
®
.
The manufacturer's firmware package contains files which are covered by different licenses, in particular under manufa cturer proprietary license and under open source license (GNU General Public License, GNU Lesser General Public
License or FreeBSD License). The source code which is available for Open Source distribution can be request ed in writing
from gpl@gplrequest.com.
Subject to change without notice. No liability for technical errors or omissions.
April 2015
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Contents
1 About the manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.1 Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
1.2 CE conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.3 Safety notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
2 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.1 What does “Inhouse Powerline” stand for? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.2 What is WLAN? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.2.1 Wi-Fi or WLAN? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
2.3 The PL500D WiFi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.3.1 Example applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
3 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3.1 Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3.2 System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
3.3 Connection and display elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
3.3.1 Wi-Fi button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
3.3.2 PLC button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
3.3.3 Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
3.3.4 Network connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
3.3.5 Wi-Fi antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
3.4 Connecting the adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
3.4.1 Single—Expanding an existing network . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3.4.2 Kit and Network—Setting up a new PLC network . . . . . . . . . . . . . . . . . . 16
3.5 Installing the software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3.6 Excluding the adapter from your network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
4 Network configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
4.1 Calling up the built-in configuration interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
4.2 Menu description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
4.3 Status overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
4.3.1 PLC status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
4.3.2 WLAN status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
4.3.3 Ethernet status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
4.4 Device configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Renkforce PL500D WiFi
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4.4.1 Device security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
4.4.2 Network settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
4.4.3 PLC settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
4.4.4 Time server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
4.4.5 LED settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
4.5 WLAN configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
4.5.1 Access point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
4.5.2 Guest account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
4.5.3 WLAN filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
4.5.4 Parental controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
4.5.5 WLAN time control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
4.5.6 Wi-Fi Protected Setup (WPS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
4.5.7 WiFi Move . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
4.5.8 WiFi Clone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
4.6 Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
4.6.1 Resetting the configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
4.6.2 Saving a configuration file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
4.6.3 Restoring a configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
4.6.4 Refresh firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
5 Encrypting the PLC network via the configuration software . . . . . . . . . . . . . . . . . . . . 33
6 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
6.1 Bandwith optimisation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
6.2 Disposal of old devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
6.3 Warranty conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Renkforce PL500D WiFi
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1 About the manual
Carefully read all instructions before setting up the device and store the
manual and/or installation guide for later reference.
After a brief introduction to "PLC" and "WLAN“ basics and the presentation of
the PL500D WiFi
your adapter and integrate it in your network. Chapter 4 describes configuration options in detail for the built-in configuration interface, including access
Wi-Fi. How you can manage the PL500D WiFi using the PLC configu-
to the
ration software is covered in Chapter 5. Tips for bandwidth
mation of environmental compatibility of the device and our warranty
conditions can be found in Chapter 6 and conclude the manual.
1.1 Intended use
Use the adapter as described in these instructions to prevent damage and
injuries.
The device is designed for indoor use only.
1.2 CE conformity
in Chapter 2, Chapter 3 will cover successfully setting up
About the manual 5
optimization, infor-
This product complies with the technical requirements of the directive 1999/
5/EC (R&TTE) and the other relevant provisions of the FTEG, and it is designed for use in the EU, Norway and Switzerland. The product is class A
equipment. Class A
environments.
"99/05/CE" (R&TTE directive) is a directive similar to the EMC directive. It
applies to radio equipment and telecommunication terminal equipment.Observance of these directives is verified
European norms.
For the CE declaration for this product, refer to the accompanying product
CD
.
devices may cause interference when used in residential
by the use of harmonized
Renkforce PL500D WiFi
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6 About the manual
1.3 Safety notes
It is essential to have read and understood all safety and operating instructions before the device is used for the first time;
reference.
DANGER due to electricity
Users should never open devices. Opening th
shock!
Users do not need to carry out any maintenance on devices. In the event of
damage, disco
out of the power outlet. Then contact qualified specialist personnel (aftersales service) exclusively. Damage is deemed to have occurred, for
example,
he power cable or plug is damaged
•if t
he device has been showered with liquid (e.g. rain or water).
•if t
he device is inoperable.
•if t
he housing of the device is damaged.
•if t
Devices may only be operated using a mains power supply, as described on
the nameplate.
To disconnect devices from the mains supply, pu
mains plug from the power outlet. The power outlet and all connected net-
work devices should be easily accessible so that you can pull the mains
plug quickly
Devices are designed for indoor use only.
Only use devices at a dry location.
Disconnect devices from the mains supply to clean! Avoid so
agents since they can cause damage to the housing. Only use a dry towel for
cleaning.
nnect the device from the mains supply by pulling it or its plug
if needed.
keep them safe for future
e device poses a risk of electric
ll the device itself or its
lvent cleaning
DANGER due to overheating
Devices should only be installed at locations that guarantee adequate ventilation. Slots and openings on the housing are used for ventilation:
•Do not cove
•Do not place an
•Do not insert any
Renkforce PL500D WiFi
r devices when operating.
y objects on devices.
objects into the openings of devices.
Page 7
•Devices must not be placed directly next to an open flame (such as fire or
candles).
evices must not be exposed to direct heat radiation (e.g. radiator, direct
•D
sunlight).
About the manual 7
Renkforce PL500D WiFi
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8 Introduction
2 Introduction
This chapter gives an overview of the Powerline technology and briefly introduces the adapter. Practical examples are listed at the end
2.1 What does “Inhouse Powerline” stand for?
HomePlug (“Inhouse Powerline”, PLC) is an intelligent, secure technology
that lets you set up a home network easily, quickly and economically via your
electrical wiring, without the need for complex and expensive dedicated
cabling. The available performance and effort required for the installation also
compares favourably to traditional methods—Powerline technology now
attains speeds you would expect from other LAN technologies.
2.2 What is WLAN?
WLAN (Wireless Local Area Network) refers to the use of radio technology to
network computers and other devices. While it is possible to wirelessly connect computers in pairs (peer-to-peer, p2p), a
to set up a network of multiple devices. Such access points are frequently
combined in a single device with modems for Internet access and routers to
manage network traffic.
The wireless network established by an access point using a specific
and name (SSID) has a limited range. The range of the access point, which
is also known as a "radio cell", is impeded by building walls. In some cases,
stable connections are often only possible between WLAN devices within a
single room.
As it is not possible to rely on hardware such as ne
household wiring (in Powerline) to control access to a WLAN, wireless networking naturally presents special security cha
a number of security measures, such as a concealed network name, data
encryption and access control via the MAC addresses of the network adapters.
central access point is required
twork cables (in a LAN) or
llenges. WLANs therefore use
of the chapter.
channel
2.2.1 Wi-Fi or WLAN?
Wi-Fi is an invented brand name of the Wi-Fi Alliance, a consortium that certifies devices with wireless interfaces.
Renkforce PL500D WiFi
In many countries, Wi-Fi is also used
Page 9
synonymously with WLAN, which if taken strictly, is incorrect, because Wi-Fi
designates the wireless standard and WLAN the wireless network.
2.3 The PL500D WiFi
With the PL500D WiFi you can quickly and easily establish connections
between WLAN, HomePlug (PLC) and LAN.
• As a WLAN access point, the adapter establishes communication be
your WLAN devices and an existing LAN or PLC network. In this way, for
example, you can expand your wireless network in no time to rooms that
otherwise could not be reached by wireless.
a PLC device, the PL500D WiFi has one LAN jack for directly connecting
• As
a network device to the power lines.
y combining the LAN, HomePlug and WLAN standards, you will become
• B
totally independent of existing network access points. Instead, you are completely free to connect all your devices either via
LAN or wirelessly. With WiFi Sync, you have optimal Wi-Fi reception for
smartphones, laptops and tablets in the entire home—completely automatically (at least two PL500D WiFi required).
• Automatic encryption!
a button for HomePlug (AES)
• You can operate u
p to 8 adapters within one PLC network.
Introduction 9
tween
a power supply socket,
Protection from unauthorised access at the touch of
Renkforce PL500D WiFi
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10 Introduction
2.3.1 Example applications
PL500D WiFi completes your home network
On the one hand, you connect fixed network devices,
Internet access devices, by HomePlug. On the other hand, you include
devices such as smartphones, laptops and tablets in your home network via
Wi-Fi. Each additional PL500D WiFi (e.g. one on every storey) makes it easy
you to enable full Internet access everywhere in the home via Wi-Fi and/
for
or HomePlug.
such as computers and
WiFi Move
Thanks to WiFi Move, an automatic syn
takes place between all PL500D WiFi adapters, freeing you of the hassle of
configuring of each individual PL500D WiFi.
Renkforce PL500D WiFi
chronisation of the Wi-Fi settings
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3Installation
This chapter describes the connection and display elements of the adapter
and how to connect it.
3.1 Package contents
• Single:
•Renkforce PL500D WiFi
copy of installation guide
•Hard
•CD containing CE conformity, software and online do
or
• Kit:
•Renkforce PL500D WiFi
•P
L500D duo
•1 Network cable
copy of installation guide
•Hard
•CD containing CE conformity, software and online do
or
• Netw
ork:
Renkforce PL500D WiFi
•Two
L500D duo
•P
•1 Network cable
copy of installation guide
•Hard
•CD containing CE conformity, software and online do
The manufacturer reserves the right to
prior notice.
Installation 11
cumentation
cumentation
cumentation
change the package contents without
3.2 System requirements
• Operating systems: Windows Vista Home Premium (32 bit/64 bit),
Windows 7 (32 bit/64 bit), Windows
64 bit) or any other operating system with network support
• Network connection
8 (32 bit/64 bit), Windows 8 Pro (32 bit/
Renkforce PL500D WiFi
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12 Installation
3.3 Connection and display elements
The PL500D WiFi has one Wi-Fi and one PLC button with LED status display, a network jack and a reset button.
3.3.1 Wi-Fi button
The Wi-Fi button controls the following Wi-Fi functions:
• WLAN on/off:
•In the factory default settings, Wi-Fi is already enabled and
encryption is configured. The default WiFi key for the initial installation of the PL500D WiFi is the adapter's WiFi key.
Before the networking procedure, take note of the WiFi key of the
PL500D WiFi from which all Wi-Fi configurations are to be transferred to all
other PL500D WiFi adapters. You will find the unique key on the label on the
back of th
e housing.
Wi-Fi WPA2
• Wi-Fi n
WPS is one of the encryption standards developed by
objective of WPS is to make it easier to add devices to an existing network.
For more detailed information, refer to Chapter 'Wi-Fi Protected Setup
(WPS)'.
• Indicator lights:
The integrated indicator lights (LEDs) show all of
PL500D WiFi by illuminating and/or flashing:
Renkforce PL500D WiFi
•In order to switch Wi-Fi
3 seconds.
•In order to switch Wi-Fi back on
etwork with WPS encryption
•If the device is still on factory defa
activate WPS.
•If the Wi-Fi con
WPS, press the Wi-Fi button twice; once to switch Wi-Fi on, and once
to activate WPS.
•When the Wi-Fi connection is switched off, the LED is also off.
•When the Wi-Fi connection is switched on, the LED lights g
S pairing is represented by quick flashing.
•WP
off, press and hold the Wi-Fi button longer than
, tap the Wi-Fi button.
ults, tap the Wi-Fi button in order to
nection was switched off and you would like to activate
the Wi-Fi Alliance. The
the Wi-Fi statuses for the
reen.
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The LED status display can be deactivated on the configuration interface of
the PL500D WiFi (see 'LED settings').
3.3.2 PLC button
The PLC button controls the following PLC functions:
• Encrypting the PLC network
•To encrypt
button on the connected devices for approx. 1 second within 2 minutes (see 'Connecting the adapter').
•To remove
button on the corresponding device for at least 10 seconds (see 'Connecting the adapter').
• Indicator lights:
The integrated indicator lights (LEDs) show all of the PLC statuses for the
PL500D WiFi by illuminating and/or flashing:
•The LED
Installation 13
your PLC network individually, press each PLC encryption
a PLC device from your network, press the PLC encryption
flashes slowly. There is no connection to the PLC network.
Check whether the adapter is connected
whether the encryption process has been carried out successfully. For more
information, refer to 'Connecting the adapter' and 'Network configuration'.
•The LED lights
streaming.
•The LED lig
streaming and online gaming.
•The LED lights red. The network connection is suit
transfer and Internet access.
The LED status display can be deactivated on the
the PL500D WiFi (see 'LED settings').
green. The network connection is suitable for HD video
hts orange. The network connection is suitable for SD video
to the mains supply correctly and
able for simple data
configuration interface of
Renkforce PL500D WiFi
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14 Installation
• WiFi Move
WiFi Move is a function for synchronising the Wi-Fi
PL500D WiFi adapters connected to your home network.
•Within 2 minutes first press the
•The existing
For more information on the WiFi Move, refer to Chapter 'WiFi Move'
3.3.3 Reset
The Reset button (next to the network jack) has two different functions:
• The
• To change the configuration of the PL500D WiFi back to the factory
aults, press the Reset button for more than 10 seconds. Keep in mind
def
that all settings that have already been configured will be lost!
settings of all
PLC button of the existing PL500D WiFi
(approx. 1 second) and finish by pressing the PLC button of the new
PL500D WiFi (approx. 1 second).
PL500D WiFi transmits its entire Wi-Fi configuration to the
new PL500D WiFi adapter. The existing and the new PL500D WiFi
apters are now continuously connected with each other, and from
ad
now on exchange changes to the Wi-Fi configuration automatically
with each other.
device restarts if you press the Reset button for less than 10 seconds.
You can use the tip of a drawing pin to press the reset button.
3.3.4 Network connection
Via the LAN port, a computer or another network device can be connected to
the PL500D WiFi via a commercially available network cable.
3.3.5 Wi-Fi antennas
The internal Wi-Fi antennas are for connecting to other network devices wirelessly.
3.4 Connecting the adapter
The device is designed for indoor use only.
Note the WiFi key of the PL500D WiFi before the networking procedure. You
will find the unique adapter key on th
Renkforce PL500D WiFi
e label on the back of the housing.
Page 15
In order to connect the PL500D WiFi to your laptop, tablet or smartphone
later via WiFi, enter the noted WiFi key as the network security key.
In the following sections we describe how to connect the PL500D WiFi and
integrate it into the network. We clarify the exact procedures based on potential network scenarios:
3.4.1 Single—Expanding an existing network
Plug the PL500D WiFi into a wall socket. As soon as the indicator light of
the PLC button lights green (after approx. 45 seconds), the adapter is
ready to operate.
Installation 15
Note: The power outlet should be in range o
The PL500D WiFi with the cable-based network device
access.
To switch off the PL500D WiFi or disconnect it from the mains supply, pull the
power plug out of the power outlet.
Integrating the PL500D WiFi into an existing PLC network
Before you can use the PL500D WiFi in your
to connect it to your existing PLC devices as a network. This is accomplished by using a shared PLC password. This forms a
network. Shared use of the PLC password is used both for access control
for the PLC network and for encryption (and thus interception protection)
of the transmitted data. The PLC password can be set in different ways:
PLC network encryption at th
First press the PLC encryption button
in your existing network and then, within 2 minutes, press the PLC encryption button (for about 1 second) on the new PL500D WiFi. The new
PL500D WiFi is now integrated into your existing PLC network.
or
PLC network encryption using PLC
information can be found in Chapter 'Encrypting the PLC network via the
configuration software'.
or
e touch of a button
f the connected network device.
should be easy to
PLC network, first you have
delimited PLC
(for about 1 second) on an adapter
configuration software. More
Renkforce PL500D WiFi
Page 16
16 Installation
PLC network encryption by entering the PLC password in the configuration interface.
configuration'. .
Integrating the PL500D WiFi into an existing WiFi network
Establish the WiFi connection with your laptop, tablet or smartphone by
entering the previously note
For the PL500D WiFi to show the same WiFi configuration as your WiFi
router, you can apply the WiFi
WiFi Clone function can be enabled in different ways:
Enabling WiFi Clone at the touch of a button
First press the PLC encryption button on the front side of the
PL500D WiFi and then press the WPS button on
access data you want to apply.
or
Enabling WiFi Clone via the configuration interface
mation about this function, refer to Chapter 'WiFi Clone'.
More information can be found in Chapter 'Device
d WiFi key as the network security key.
access data at the touch of a button. The
the WiFi router with the
. For more infor-
3.4.2 Kit and Network—Setting up a new PLC network
Connect the PL500D duo to your Internet access device's network jack.
Plug the PL500D WiFi into a wall socket. The adapter is ready to operate
once the
approx. 45 seconds).
To disconnect the adapter from the mains supply,
power outlet and all connected network devices should be easily accessible
so that you can pull the mains plug quickly if needed.
Renkforce PL500D WiFi
indicator light of the PLC encryption button turns white (after
unplug the device. The
Page 17
Connecting a PL500D duo and a PL500D WiFi as a PLC network
Installation 17
The factory default password of the adapters is Ho
rity reasons, we re-commend overwriting
it and assigning a password of
mePlugAV. For secu-
your own. The PLC password can be set in different ways:
PLC network encryption at th
e touch of a button
First press the PLC encryption button (for about 1 second) of PL500D
and then, within 2 minutes, press the PLC encryption button (for
duo
about 1 second) of PL500D WiFi. Your PLC network is now set up and
protected against unauthorised access.
or
PLC network encryption using the conf
iguration software. For more
information, refer to Chapters 'Encrypting the PLC network via the con-
figuration software'.
or
PLC network encryption by entering
guration interface.
More information can be found in Chapter 'Device
the PLC password in the confi-
configuration'.
Renkforce PL500D WiFi
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18 Installation
Integrating additional PL500D WiFi adapters into a WiFi network
Establish the WiFi connection with your laptop, tablet or smartphone by
entering the previously note
For the PL500D WiFi to show the same WiFi configuration as your WiFi
router, you can apply the WiFi
WiFi Clone function can be enabled in different ways:
Enabling WiFi Clone at the touch of a button
First press the PLC encryption button
and then press the WPS button of the WiFi router with the access data
you want to apply.
or
Enabling WiFi Clone via the configuration interface
mation about this function, refer to Chapter 'WiFi Clone'.
d WiFi key as the network security key.
access data at the touch of a button. The
on the front side of PL500D WiFi
. For more infor-
First press the PLC encryption button (for about
WiFi adapter that has the entire WiFi configuration which is to be transferred to the new PL500D WiFi adapter now, and then press the PLC
encryption
existin
configuration to the new PL500D WiFi adapter.
To integrate additional PL500D WiFi adapters into your WiFi-ac, repeat
this step.
The WiFi adapters are now continuously connected to
now on, share changes to the WiFi configuration with each other automatically.
To customise your WiFi network security, install
and proceed with configuring your network. To do so, read Chapters 'Installing the software' and 'Network configuration'.
button on the new PL500D WiFi (for about 1 second). The
g WiFi adapter transmits both the PLC as well as the entire WiFi
3.5 Installing the software
To install the software, insert the included CD-ROM in the CD drive of
your computer. The installation wizard will guide you through the software
installation.
1 second) on the existing
each other and, from
the configuration software
Renkforce PL500D WiFi
Page 19
You can find the installed software applications in the Start -> All Pro-
grams -> PLC -> Access Manager.
The Access Manager starts the integrated configuration interface of
your PL500D WiFi. For more information on the configuration interface,
please refer to Chapter 'Network configuration'.
3.6 Excluding the adapter from your network
To exclude an adapter from an existing network, press its PLC encryption
button for at least ten seconds. The device will be assigned a new randomly
generated password and will thus no longer be able to access the network.
To integrate the adapter in a different PLC network, follow the steps
described above, depending on whether you are setting up a new network or
adding the adapter to an existing one.
Installation 19
Renkforce PL500D WiFi
Page 20
20 Network configuration
4 Network configuration
The PL500D WiFi has a built-in configuration interface that can be called up
using a standard web browser. Most settings for operating the device can be
modified here.
4.1 Calling up the built-in configuration interface
Call up the built-in online configuration interface under Start -> All Programs
-> PLC -> Access Manager.
4.2 Menu description
All menu functions are described in the corresponding interface as well as in
the associated chapter in the manual. The sequence of the description in the
manual follows the structure of the menu.
• Cl
ick Save to save the settings of the respective area of the configuration
interface.
lick Back to leave the respective area of the configuration interface.
• C
• Select the de
The four central areas of the configuration
edge. Click the button of an area to move directly into it.
• In the Status overview area, you get general information about all con-
nected HomePlug, Wi-Fi and LAN devices.
• You can change or
HomePlug and time under Device configuration.
• You can
• The Management section is for resetting, securing and restoring your indi-
vidual configurations. In addition, you can update the firmware of you
PL500D WiFi here.
sired language in the language selection list.
interface are displayed on the left
modify the various device settings for security, network,
change or modify Wi-Fi settings in the WLAN configuration area.
r
4.3 Status overview
In the Status overview area you can track the status of your connected PLC,
Wi-Fi and LAN devices.
Renkforce PL500D WiFi
Page 21
4.3.1 PLC status
Here, you can see whether your devices are connected to a PLC network. To
display all connected PLC devices, click either the house icon or the PLC
ices arrow. Each connected PLC device, regardless of whether it is
dev
nected locally or remotely in the network, is displayed with its MAC address,
and type. Clicking the lock icon brings you directly to the PLC settings
name
(see 'PLC settings').
You can add additional PLC devices to your PLC network by tapping on Add
dev
ice. To do this, enter the security ID for the respective PLC adapter in the
Security ID field and confirm with Save.
Before the networking procedure, note the security IDs of all PLC adapters.
This unique identifier of each PLC device is located o
ing. It consists of 4 x 4 letters separated
QRUV). Ensure that all PLC adapters are connected to the power grid and
computers or other network components as appropriate.
4.3.2 WLAN status
Here, you can see whether the Wi-Fi connection is switched on or switched
off and whether Wi-Fi Move Technology is activated (see 'WiFi Move'). Clicking the Wi-Fi icon brings you directly to the WLAN config
configuration'). Click on the WLAN monitor arrow to have all of the known
Wi-Fi devices displayed. Each Wi-Fi station kn
is displayed together with its name, MAC and IP address and the last login
date, along with the speed if possible if there is an Internet connection and a
time server was found.
Clicking the lock icon of the access point brings you directly to the Wi-Fi configuration area (see 'Access point'), where you can configure settings for WiFi network security.
Network configuration 21
con-
n the label on the hous-
by dashes (e.g. ANJR-KMOR-KSHT-
uration (see 'WLAN
own since the last system start
4.3.3 Ethernet status
The status of the network connection is displayed in this area.
4.4 Device configuration
In the device configuration area, you can modify settings for device security,
network, HomePlug (PLC), date and time and LED.
Renkforce PL500D WiFi
Page 22
22 Network configuration
4.4.1 Device security
In this area you can control the access to the configuration interface as well
as enable and disable the functions of the interfaces and buttons on the
PL500D WiFi.
Password
You can set a login password for access to the configuration interface.
By default, the built-in configuration interface of the PL500D WiFi is not protected with a password. However, we recommend assigning a password
when
the installation of the PL500D WiFi is complete to protect it against tam-
pering by third parties.
To do so, first
desired new password twice. Now the configuration interface is protected
against unauthorised access with your individual password!
Call u
Enter admin in the User name field and your individual password in the
The admin user name cannot be changed.
p the configuration interface again later.
Password field.
enter (if present) the current password and then enter the
4.4.2 Network settings
The PL500D WiFi also communicates via the TCP/IP protocol as a component of your home network. The IP address req
entered manually or obtained automatically from a DHCP server.
The option Use this to accept network setti
DHCP server is enabled in the factory defaults.
If a DHCP server is already present in the ne
addresses, have the option Use this to accept network settings automati-
cally from a DHCP server enabled so that the PL500D WiFi automatically
receives an ad
You can also assign a static IP address by making entries under IP address
(e.g. '192.168.0.249') and Netmask (e.g. 255.255.255.0).
If you happen to forget the IP address of your PL500D WiFi, proceed as
described under 'Calling up the built-in configuration interface'.
dress from it.
uired for this can either be
ngs automatically from a
twork for giving out IP
Renkforce PL500D WiFi
Page 23
4.4.3 PLC settings
In a PLC network, all connected components must use the same password.
The PLC password can be defined with the PLC encryption button (see 'Configuring the PLC network'), by using the configuration soft
tion in the configuration interface. You
locally or for the entire ("Total") network.
If you only change the password for a local device,
complete PLC network.
The PLC default password is HomePlugAV.
4.4.4 Time server
A time server is a server on the Internet whose task consists of providing the
exact time.
The option Retrieve date and time automatically is activated by default so
that the PL500D WiFi can automatically synchronise the date and time.
Select your Time zone and the Time server. If you have enabled the option
Adjust to daylight saving time automatically, the PL500D WiFi automatically adjusts to daylight saving time.
Synchronisation with an Internet time server has to be ensured in order to use
the Wi-Fi time control, for example (see 'WLAN time control'). In addition, the
time server has to be activated, and an active
required.
Network configuration 23
ware or at this loca-
can choose to configure the password
you exclude it from your
Internet connection is also
4.4.5 LED settings
The LED status display can be deactivated by activating the function Disable
all LEDs permantly in order to prevent unwanted ligh
master bedroom.
The LED status display is activated in the factory default state.
4.5 WLAN configuration
In the WLAN configuration area, you can configure settings for the Wi-Fi network and its security.
ting, for example, in the
Renkforce PL500D WiFi
Page 24
24 Network configuration
If you would like, you can completely shut off the Wi-Fi part of your
PL500D WiFi, e.g. if you want to operate it exclusively as
device via the built-in Ethernet connections. There are three different methods for switching the Wi-Fi function on and off:
• Press the ON/OFF button on the front panel of the device.
• Use the Enable WLAN or Disable WLAN button on the configuration inter-
face under WLAN configuration.
nable the Wi-Fi time control. For more information, refer to Chapter 'WLAN
• E
time control'.
Keep in mind that after saving this setting, you will be dis
existing wireless connection to the PL500D WiFi. In this case, configure the
device via E
The operating state of the device is displayed under 'Status overview'.
thernet or PLC.
4.5.1 Access point
Since the PL500D WiFi acts as an access point, you have to configure various parameters for your wireless network.
When activating the encryption, make sure that
encryption mode and encryption key) of the access point always correspond
to the settings of the clients, as otherwise you will be (unintentionally) excluding devices from your network.
a simple PLC
connected from any
the WLAN settings (SSID,
In the factory defaults of the PL500D WiFi, the WLAN function is enabled and
the WPA2 WLAN encryption is
key. You will find the 16-character security ID on the label on the back of the
housing.
The SSID specifies the name of your wireless network. You can see this
name when logging onto the WLAN and thereby identify the corre
If you enable the Hide SSID option, your wireless network remains hidden.
In this ca
manually to be able to set up a connection.
Some WLAN adapters have difficulty connecting
works. If the connection to a hidden SSID poses problems, first try to set up
the connection with
Renkforce PL500D WiFi
set with the security ID as the standard WLAN
ct subnet.
se, potential network users must know the exact SSID and enter it
to such hidden wireless net-
a visible SSID and only then try to hide it.
Page 25
For operation as an access point, a (transmission) channel must be specified.
There are 13 channels available. We recommend keeping the default setting
Auto, since in this setting the PL500D WiFi selects the channel regularly and
independently. In other
for a suitable channel is carried out immediately. If no stations are connected,
the device automatically selects a channel every 15 minutes.
Without encryption, not only are all data tran
the PL500D WiFi in your wireless network without protection, but
no password prompt to establish the connection. If no other security measures were set up, such as a WLAN filter (see Chapter 'WLAN filters'), third
parties can gain access to your network
your Internet connection. Usually this happens without you noticing it.
To secure the data transmission in your wireless network the
rity standards available.
• The
older and weaker WEP standard can protect communication with the
help of a key having either 10 or 26 characters. To do so, enter a series of
hexadecimal characters with
the Key field.
• The state-of-the-art WPA and WPA2 (Wi-Fi Protected Access) methods
allow individualised keys
played special characters with a length of up to 63 characters. You can
simply enter this usin
decimal format first (as with WEP). Under Mode, you can limit access of clients to the PL500D WiFi to the method you have selected.
Save all modified settings before lea
You should always encrypt the connections in
within range could penetrate into your home network and, for example, share
your Internet connection. Always select the better WPA2 encryption method
if possible. Use WEP only if one of your wireless terminal devices does not
operate with a better standard
words, if the last connected station logs out, a search
smitted from client computers to
at any time and, for example, share
the corresponding number of characters into
consisting of letters and numbers and the dis-
g the keyboard, without having to convert it into hexa-
ving this configuration area again.
your WLAN. Otherwise anyone
Network configuration 25
there is also
re are two secu-
4.5.2 Guest account
If you have friends or acquaintances visiting and you want to provide them
with Internet access but without giving away the password for your Wi-Fi, you
can set up a separate guest account in addition to the main Internet connection. The guest account can have its own SSID,
time limit and Wi-Fi pass-
Renkforce PL500D WiFi
Page 26
26 Network configuration
word. This way your visitors can surf the Internet without having access to
your local network.
To set up a guest account, enable the Activate guest account option.
Define the name of the guest network in the SSID field (Service Set Identi-
fier).
Automatic shutoff
If you would like to set a time limit for the guest account, enable the option
Automatically shut off guest account after ... and enter the desired time
li
mit.
Note that guest access is subordinated to
with it, is subject to the settings of the Wi-Fi time control. This means that
guest access can only be used within the times that are defined for the
PL500D WiFi under 'WLAN time control'.
Security
You should also encrypt the guest account to
from intruding into your home network and sharing your Internet connection.
WPA and WPA2 (Wi-Fi Protected Access) security standards are available
for this.
the actual Wi-Fi configuration, and
prevent anyone in signal range
WPA and WPA2 (Wi-Fi Protected Access) methods allow individualised
keys consisting of letters and numbers and the displayed special characters with a length of up to 63 characters. You can simply enter this using
keyboard, without having to convert it into hexadecimal format first. Under
the
Mode, you can limit access to the PL500D WiFi to the method you have
ected.
sel
4.5.3 WLAN filters
In addition to encryption (see Chapter 'Access point'), you can secure your
wireless network even more by using a WLAN
to the PL500D WiFi for selected devices. Even if the encryption
off, the device will not establish a connection.
The WLAN filter should be used only as an
could limit access to your wireless network, but without encryption it would be
relatively easy for third parties to eavesdrop on all of your data transmissions.
Renkforce PL500D WiFi
filter to limit access via WLAN
is switched
additional option. By using it you
Page 27
To use the WLAN filter, enable the option Enable filters. Now you can enter
various network devices by means of what is known as your MAC address
for access to your PL500D WiFi. Confirm each entry with Add.
Approved Wi-Fi stations
Network devices or stations co
cally listed, that is, to enable an already connected station for the
PL500D WiFi, simply select the MAC address of the respective device and
onfirm it with Add. This then appears under Approved WLAN stations. To
c
remove
Delete.
The Wi-Fi filter can only be set for stations connected directly to the access
point (not the g
an enabled station, select its MAC address and confirm it with
uest account).
nnected to your PL500D WiFi are automati-
Network configuration 27
The MAC address designates the hardware
work device uniquely (e.g. the WLAN adapter of a computer or the Ethernet
of a printer). It consists of six double-digit hexadecimal numbers, each
port
separated by a colon (e.g. 00:0B:3B:37:9D:C4). The MAC address is on the
housing of the device..
You can easily determine the MAC address of a
ing the window with the command prompt under Start -> All Programs ->
Accessories -> Command Prompt. Enter the command IPCONFIG /ALL
here. The MAC address is displayed under
address.
After entering the MAC addresses, do not forget to click the Save button. If
the entered values are incorrect (e.g. because the colons are missing), a corresponding error message is displayed.
Keep in mind that you also have to enter the MAC address of your own computer if you are connected to the PL500D WiFi not via the Ethernet port, but
via
WLAN. Otherwise you will block your own access to the device via WLAN
by activating the WLAN filter!!
4.5.4 Parental controls
You can regulate Internet access for specific stations based on time using
this function. For instance, to protect your children from excessive Internet
use, you can define how long they may use the Internet per day.
interface of each individual net-
Windows computer by open-
the designation Physical
Renkforce PL500D WiFi
Page 28
28 Network configuration
Synchronisation with an Internet time server is necessary to be able to use
the parental controls. In this case, the time server (Device configuration ->
Date and time -> Obtain date and time automatically) for the PL500D WiFi
has to be enabled and
'Time server'). The time server is enabled by default.
If you would like to set up a daily time quota, enable the option Turn on parental controls. Now enter the MAC addresses for the stations for which you
would like to set
or select them from the list of currently known stations (WLAN status ->
WLAN monitor). Confirm each entry with Add.
WLAN stations with time limit
Here you can find a list all of the Wi-Fi stations for which the Internet access
time is
Each station is displayed with its MAC address, name, time remaining and
the specified time quota.
If you would like to delete a station from this list, highlight the station and
firm with Delete selected.
Clicking on Edit brings you to the settings menu for the time quota. If you
would like the time quota to
be monitored.
The daily time quota can be specified in hours and minutes.
A time quota can only be used if it matche
WLAN time control and if the PL500D WiFi is enabled and there is an Internet
connection. (see 'WLAN time control').
an active Internet connection is also required (see
up a time quota. You can enter the MAC addresses manually
limited.
con-
be monitored, enable the option The time limit will
s the time periods defined in the
The time quotas for the parental controls
periods for WLAN time control are defined per weekday.
If you expand an ongoing time quota, the change takes effect immediately; if
you
reduce an ongoing time quota, the change takes effect on the following
day.
4.5.5 WLAN time control
Synchronisation with an Internet time server has to be ensured in order to use
Wi-Fi time control. In this case, the time server (Device configuration ->
Date and time -> Obtain date and time automat ically) for the PL500D WiFi
Renkforce PL500D WiFi
are defined per day and the time
Page 29
has to be enabled and an active Internet connection is also required (see
'Time server'). The time server is enabled by default.
To be able to use the Wi-Fi time control, enable the option Enable time control. The time control automatically switches you
at certain times of the day.
You can define two time periods during which your wireless
enabled for each weekday. Then the time control automatically switches the
wireless network on or off.
Keep in mind that, as long as the PL500D WiFi registers connected stations,
the wireless network
off until the last station has logged off.
Manually switching the access point on or o
priority over automatic time control. The configured time control would take
effect automatically during the next defined time period.
remains enabled. The wireless network is not switched
4.5.6 Wi-Fi Protected Setup (WPS)
Wi-Fi Protected Setup (WPS) is one of the international encryption standards
developed by the Wi-Fi Alliance for easily and quickly setting up a secure
wireless network. The encryption keys of the respective WLAN client are
transmitted automatically and continuously to the other WLAN client(s) of the
wireless network. The PL500D WiFi offers two different variants for transmitting these encryption keys:
Network configuration 29
r wireless network on and off
network is to be
ff (i.e. using a button) always has
WPS via PBC (Push Button Configuration):
햲 Start the encryption process on the PL500D WiFi
쑗 either by pressing the WPS button on the front panel of the device
or
쑗 by pressing the Start setup button on the user interface under WLAN
configuration -> Wi-Fi Protected Setup (WPS).
햳 Then press either the WPS key of the WL
WPS button on the configuration interface. Now the devices exchange
their encryption keys and establish a secure WLAN connection. The
WLAN LED on the front panel indicates the synchronisation process by
flashing.
AN client you are adding or the
Renkforce PL500D WiFi
Page 30
30 Network configuration
WPS via PIN:
햲 To interconnect WLAN
variants, enter an individualised key in the configuration interface under
WLAN configuration -> Wi-Fi Protected Setup (WPS) -> PIN and start
the encryption process by pressing the Start setup button.
clients securely in your wireless network via PIN
햳 Open
The client can also create the PIN; this must then be entered onto
the
Use of the WPS process implies either WPA
in mind the following automatic settings depending on the encryption standard (also refer to Chapter 'Access point'), i.e.
the configuration interface of the WLAN client to be added and
transmit the PIN selected on the PL500D WiFi. Confirm the encryption
process
keys and establish a secure WLAN connection. The WLAN LED on the
front panel indicates the synchronisation process by flashing.
쑗 if under WLAN configuration -> Access Point No encryption or
쑗 if under WLAN configuration -> Access Point WEP is selected in
쑗 if under WLAN configuration -> Access Point WPA is selected in
쑗 if un
as described there. Now the devices exchange their encryption
configuration interface of the PL500D WiFi.
or WPA2. For that reason, keep
WEP is selected in advance, WPA2 is set automatically. The newly
nerated password is displayed under WLAN configuration ->
ge
Access Point in the Key field.
vance, WPA2 is set automatically. The newly generated pass-
ad
word is displayed under WLAN configuration -> Access Point in
Key field.
the
vance, this setting remains with the previously assigned pass-
ad
word.
der WLAN configuration -> Access Point WPA2 is selected in
advance, this setting remains with the previously assigned password.
4.5.7 WiFi Move
Wi-Fi Move Technology is a function for synchronising the Wi-Fi settings of
all PL500D WiFi adapters connected to your home network.
Renkforce PL500D WiFi
Page 31
WiFi Move support enabled
You can enable synchronisation of the WiFi settings either by using
tions in this menu or by pressing the respective PLC
ding adapters.
To learn how to synchronise the WiFi settings
to Chapters 'Connecting the adapter'.
at the touch of a button, refer
Network configuration 31
the func-
button on the correspon-
Switch on WiFi Move Technology (if necessary) by
WLAN configuration d WiFi Move. All WiFi adapters are now continuously
connected to each other and, from now on, share changes to the WiFi configuration with each other automatically.
In addition, you can see when the last synchronisation took
devices are connected via WiFi Move Technology.
4.5.8 WiFi Clone
WiFi Clone lets you apply the WiFi access data of an existing WiFi access
point (such as your WiFi router) at the touch of a button. Start the procedure
with the Start setup option and then press the WPS button of the device with
the WiFi access data (SSID and WiFi password) to be applied.
4.6 Management
In the Management area you can reset the current configuration to the factory defaults, save it to your computer as
update the firmware of the PL500D WiFi.
4.6.1 Resetting the configuration
With the Management -> Reset configuration command, the PL500D WiFi
is reset to the original factory defaults. In doing so, you lose your personal
settings. The last-assigned PLC password for the PL500D WiFi is also reset
e PLC standard password HomePlugAV. To secure your PLC network
to th
individually again, reconf
Chapter 'Configuring the PLC network').
You can change the PLC password by using the
Device configuration -> PLC settings or by using the encryption button.
igure it by using either the encryption button (see
clicking/tapping under
place and which
a file or restore it from there and
configuration software under
Renkforce PL500D WiFi
Page 32
32 Network configuration
For backup purposes, all active configuration settings can be transmitted to
your computer, stored there as a file and reloaded into the PL500D WiFi. In
y, you can for example generate configurations for different network
this wa
environments, with which you can set up the device quickly and easily.
4.6.2 Saving a configuration file
To save the active configuration to your computer as a file, select the corresponding button in the area Management -> Save configuration file. Then
enter a storage loca
tion and name for the settings file.
4.6.3 Restoring a configuration
An existing configuration file can be sent to the PL500D WiFi in the area
Management -> Restore device configuration and enabled there. Select a
suitable file via the Browse… button and start the operation by clicking the
Restore device configuration button.
4.6.4 Refresh firmware
The firmware of the PL500D WiFi includes the software for operating the
device. If necessary, the manufacturer offers new versions on the Internet as
a file download, for example to modify existing functions.
햲 To bring the firmware up to the
www.renkforce.com, and download the appropriate file for the
PL500D WiFi to your computer.
latest version, first go to the website
햳 Then in
햴 Then start
Ensure that the update procedure is not interrupted. To do so, it is best to
connect your computer to
WLAN.
Renkforce PL500D WiFi
the configuration dialogue, go to the area Management ->
Update Firmware. Click Browse… and select the downloaded file.
the update procedure with the Update Firmware button. After
a successful update, the PL500D WiFi restarts.
the PL500D WiFi via PLC or LAN rather than
Page 33
Encrypting the PLC network via the configuration software 33
5 Encrypting the PLC network via the
configuration software
Upon successful installation, the configuration software can be found under
Start --> All programs --> PLC --> Access Manager (see Chapter 'Installing
the software').
• Scan for local adapter
After launching the wizard, it initially scans for the local adapter connected
directly to your computer.
Please note: You must conne
grate securely in your network directly to your computer for configuration.
ct every PLC device that you intend to inte-
• Assign a network pas
In this step, select a network password that
home network. The password must be used by all devices.
The factory default password is Ho
commend overwriting it and assigning a password of your own.
• Ad
d further adapters
To add a new adapter to your network, first connect it directly to your computer and launch the wizard again. Then assign the password that will apply
ll adapters in your home network.
to a
sword
will apply to all adapters in your
mePlugAV. For security reasons, we re-
Renkforce PL500D WiFi
Page 34
34 Appendix
6 Appendix
6.1 Bandwith optimisation
To significantly improve the transmission capacity of the network, we recommend that you comply with the following "connection rules":
• Plug the device directly into a wall socket. Avoid extension strips.
• Plug the devices into
strip.
different outlets and avoid using the same extension
6.2 Disposal of old devices
The icon with crossed-out wastebasket on the device means that this adapter
is an electrical or electronic device that falls within the scope of application of
the German Electrical and Electronic Equipment Act. Since 24 March 2006,
these types of devices may no longer be disposed of with household waste.
Rather, in Germany, they can be given to a municipal collection point free of
charge. Contact your municipal government to find out the address and hours
of the nearest collection point.
Renkforce PL500D WiFi
Page 35
6.3 Warranty conditions
The warranty is given to purchasers of the manufacturer's products in addition to the warranty
conditions provided by law and in accordance with the following conditions:
1 Warranty coverage
a) The warranty covers the eq
turer's sole discretion, be replaced or repaired free of charge if, despite p roven proper handling and adherence to the operating instructions, these parts became defective due to
fabrication and/or material defects. Alternatively, the manufacturer reserves the right to
replace the defective product with a comparable product with the same specifications and
features. Operating manuals and possibly supplied software are excluded from the warranty.
b) Material and service charges shall be covered by the manufacturer, but not shipping and
handling costs involved in transport from the buyer to the service stat ion and/or to th e man-
ufacturer.
c) Replaced parts become property of the manufacturer.
d) The manufacturer is authorized to carry out technical changes (e.g. firmware updates)
beyond repair and replacement of defective parts in order to bring the equipment up to the
current technical state. This does not result in any additional charge for the customer. A
legal claim to this service does not exist.
2 Warranty period
The warranty period for this product is two years. This period begins at the day of delivery from
the manufacturer's dealer. Warranty serv ices carried out by the man ufacture r do no t result in an
extension of the warranty period nor do they initiate a new warranty period. The warra nty period
for installed replacement parts ends with the warranty period of the device as a whole.
3 Warranty procedure
a) If defects appear during the warranty period, t
ately, at the latest within a period of 7 days.
b) In the case of any externally visible damage arising from transport (e.g. damage to the
housing), the person carrying out the transportation and the sender should be informed
immediately. On discovery of damage which is not externally visible, the transport company
and the sender are to be immediately informed in writing, at the latest with in 3 days of deliv-
ery.
c) Transport to and from the location where the warranty claim is accepted and/or the repaired
device is exchanged, is at the purchaser's own risk and cost.
d) Warranty claims are only valid if a copy of the original purchas e receipt is re turned with the
device. The manufacturer reserves the right to require the submission of the original pur-
chase receipt.
4 Suspension of the warranty
All warranty claims will be deemed invalid
a) if the label with the serial number has been removed from the device,
if the device is damaged or destroyed as a result of acts of nature or by environment al influ-
b)
ences (moisture, electric shock, dust, etc.),
c) if the device was stored or operated under conditions not in compliance with the technical
specifications,
d) if the damage occurred due to incorrect handling , especially to non-observance of the sys-
tem description and the operating instructions,
uipment delivered and all its parts. Parts will, at the manufac-
Appendix 35
he warranty claims must be made immedi-
Renkforce PL500D WiFi
Page 36
36 Appendix
e) if the device was opened, repaired or modified by persons not contracted by the manufac-
turer,
f) if the device shows any kind of mechanical damage, or
g) if the warranty claim has not been reported in accordance with 3a) or 3b).
5 Operating mistakes
If it becomes apparent that the reported malfunction of the device has been caused by un suitable
hardware, software, installation or operation, the manufacturer reserves the right to charge the
purchaser for the resulting testing costs.
6 Additional regulations
a) The above conditions define the complete scope of the manufacturer's legal liability.
b) The warranty gives no entitlement to additional claims, such as any refund in full or in part.
Compensation claims, regardless of the legal basis, are excluded. This does not apply if
e.g. injury to persons or damage to private property are specifically covered by the pro duct
liability law, or in cases of intentional act or culpable negligence.
c) Claims for compensation of lost profits, indirect or consequential detriments, are excluded.
d) The manufacturer is not liable for lost data or retrieval of lost data in cases of slight and ordi-
nary negligence.
e) In the case that the intentional or culpable negligence of the manufac turer's employees has
caused a loss of data, the manufacturer will be liable for those costs typical to the recovery
of data where periodic security data back-ups have been made.
f) The warranty is valid only for the first purchaser and is not transferable.
g) The court of jurisdiction is located in Aachen, Germany in the case that the purchaser is a
merchant. If the purchaser does not have a court of jurisdiction in the Federal Republic of
Germany or if he moves his domicile out of Germany after conclusion of the contract, the
manufacturer's court of jurisdiction applies. This is also applicable if the purchaser's domi-
cile is not known at the time of institution of proceedings.
h) The law of the Federal Republic of Germany is applicable. The UN commercial law does
not apply to dealings between the manufacturer and the purchaser.
Renkforce PL500D WiFi
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