Remote Automation Solutions Manual: Bristol Ethernet Media Access Unit (MAU) Manuals & Guides

Product Information Package

No. PIP-ENET-MAU

Issue: 07/00

BRISTOL BABCOCK

BRISTOL BABCOCK

ETHERNET MEDIA ACCESS UNIT

ETHERNET MEDIA ACCESS UNIT

(MAU)

(MAU)

Bristol Babcock

ETHERNET MAU

Part No. 392749-01-7

BRISTOL BABCOCK
WATERTOWN CT 06795

8

MADE IN USA

1

915

9 - 30VDC

1

9 - 30VDC RET

Bristol Babcock

NOTICE

Copyright Notice

The informatio n in this docume nt is subj ect to chan ge witho ut noti ce. Every e ffort has be en
made to supply comp lete and accurate informatio n. However, Bristol Babcock assu mes no
responsibility for any error s that may appear in this doc ument.

Request for Additional Instructions

Additional copies of instruction manuals may be ordered from the address below per
attention of the Sales Order Processing Department. List the instruction book numbers or
give complete mo del number, serial o r software version num ber. Furnish a return a ddress
that includes the name of the person who will receive the material. Billing for extra copies
will be according to current pricing schedules.

Trademarks or copyrighted products mentioned in this document are for information only,
and belong to their respective companies, or trad emark holders.

Copyright (c) 2000, Bristol Babcock, 1100 Buckingham St., Watertown, CT 06795. No part
of this manual may be reproduced in any form without the express written permission of
Bristol Babcock.

IMPORTANT! READ INSTRUCTIONS BEFORE STARTING!

Be sure that these instructions are carefully read and understood before any
operation is attempted. Improper use of this device in some applications may resu lt
in damage or injury. The user is urged to keep this book filed in a conv enien t location
for future reference.

These instructions may not cover all details or variations in equipment or cover
every possible situation to be met in connection with installation, operation or
maintenance. Should problems arise that are not cov ered suffici ently in the text, th e
purchaser is advised to contact Bris tol Babcock for further information.

EQUIPMENT APPLICATION WARNING

The customer should note that a failure of this instrument or system, for
whatever reason, may leave an operating process without protection. Depending
upon the application, this could result in possible damage to property or injury to
persons. It is suggested that the purchaser review the need for additional backup
equipment or provide alternate means of protection such as alarm devices, output
limiting, fail-safe valves, relief valves, emergenc y shutof fs, emergency switches, etc.
If additional information is required, the purchaser is advised to contact Bristol
Babcock.

RETURNED EQUIPMENT WARNING

When returning any equipment to Bristol Babcock for repairs or evaluation,
please note the following: The party sending such materials is responsible to en sure
that the materials returned to Bristol Babc ock are clean to safe lev els, as suc h levels
are defined and/or determined by applicable federal, state and/or local law regulations
or codes. Such party agrees to indemnify Bristol Babcock and save Bristol Babcock
harmless from any liability or damage which Bristol Babcock may incur or suffer du e
to such party’s failure to so act.

ELECTRICAL GROUNDING

Metal enclosures and exposed metal parts of electrical instruments must be
grounded in accordance with OSHA rules and regulations pertaining to "Design
Safety Standards for Electrical Systems," 29 CFR, Part 1910, Subpart S, dated: April
16, 1981 (OSHA rulings are in agreement with the National Electrical Code).

The grounding requirement is also applicable to mechanical or pneumatic
instruments that include electrically-operated devices such as lights, switches, relay s,
alarms, or chart drives.

EQUIPMENT DAMAGE FROM ELECTROSTATIC DISCHARGE VOLTAGE

This product contains sensitive electronic components that can be damaged by
exposure to an electrostatic disc harge (ESD) voltage. Depending on the magnitude
and duration of the ESD, this can result in erratic operation or complete failure of the
equipment. Read supplemental document S14006 at the back of this manual for
proper care and handling of ESD-sensitive components.

Bristol Babcock 1100 Buckingham Street, Watertown, CT 06795

Telephone [phone]

WARRANTY

A. Bristol warrants that goods described herein and manufactured by Bristol are free

from defects in material and workma nship for one year from the date of shipment
unless otherwise agreed to by Bristol in writing.

B. Bristol warrants that goods repaired by it pursuant to the warranty are free from

defects in material and wo rkmansh ip for a perio d to the e nd of th e orig inal warran ty
or ninety (90) days fr om the date of delivery of rep aired goods, whichever is longer.

C. Warranties on go ods sold by, but not ma nufactured by Bristol a re expressly limite d

to the terms of the warranties given by the manufacturer of such goods.

D. All warranties are terminated in the event that the goods or systems or any part

thereof are (i) misused, abused or otherwise damaged, (ii) repaired, altered or
modified without Bristol’s consent, (iii) not installed, maintained and operated in
strict compliance with instructions furnished by Bristol, or (iv) worn, injured or
damaged from abnormal or abusive use in s ervice time.

E. THESE WARRANTIES ARE EXPRESSLY IN LIEU OF ALL OTHER WAR-

RANTIES EXPRESS OR IMPLIED (INCLUDING WITHOUT LIMITATION WAR­RANTIES AS TO MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE), AND NO WARRANTIES, EXPRESS OR IMPLIED, NOR ANY REP­RESENTATIONS, PROMISES, OR STATEMENTS HAVE BEEN MADE BY BRIS­TOL UNLESS ENDORSED HEREIN IN WRITING. FURTHER, THERE ARE NO
WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION OF THE FACE
HEREOF.

F. No agent of Bristol is authorized to assume any liability for it or to make any written

or oral warranties beyond those set forth herein.

REMEDIES

A. Buyer’s sole remedy for breach of any warranty is limited exclusively to repair or

replacement without cost to Buyer of any goods or parts found by Seller to be
defective if Bu yer n oti fie s Bris tol i n w ritin g o f the al le ge d de fect with in te n (10 ) da ys
of discovery of the alleged defect and within the warranty period stated above, and if
the Buyer returns such goods to Bristol’s Watertown office, unless Bristol’s Water­town office designa tes a different l ocation, transpo rtation prepai d, within thirty (3 0)
days of the sending of such notification and which upon examination by Bristol
proves to be defective in material and workmanship. Bristol is not responsible for
any costs of removal, di smantling or re installatio n of allegedl y defective or de fective
goods. If a Buyer doe s not w ish to sh ip the pro duct ba ck to Bristo l, the B uyer ca n ar­range to have a Bristol service person come to the site. The Service person’s
transportation time and expenses will be for the account of the Buyer. However,
labor for warranty work during normal working hours is not chargeable.

B. Under no circumstances will Bristol be liable for incid ental or consequential damages

resulting from brea ch of any agreeme nt relating to item s included in this q uotation
from use of the information herein or from the purchase or use by Buyer, its
employees or other parties of goods sold under said agreement.

How to return material for Repair or Exchange

Before a product can be returned to Bristol Babcock for repair, upgrade, exchange, or to
verify proper operation, form (GBU 13.01) must be completed in order to obtain a RA
(Return Authorization) number and thus ensure an optimal lead time. Completing the form
is very important since the information permits the Bristol Babcock Repair Dept. to
effectively and efficiently process the repair order.

You can easily obtain a RA number by:

A. FAX

Completing the form (GBU 13.01) and faxing it to [phone]. A BBI Repair
Dept. representative will return call (or other requested method) with a RA number.

B. E-MAIL

Accessing the form (GBU 13.01) via the Bristol Babcock Web site
(www.bristolbabcock.com) and sending it via E-Mail to [e-mail].
A BBI Repair Dept. representative will return E-Mail (or other requested method)
with a RA number.

C. Mail

Mail the form (GBU 13.01) to

Bristol Babcock Inc.

Repair Dept.
1100 Buckingham Street
Watertown, CT 06795

A BBI Repair Dept . represe ntat ive will re turn call (o r other re quest ed meth od) with
a RA number.

D. Phone

Calling the BBI Repa ir Department at [phone]. A BBI Repair Department
representa tive w ill record a RA n umbe r on the fo rm and complet e P art I, then send
the form to the Customer via fax (or other requested method) for Customer
completion of Parts II & III.

A copy of the co mpleted Repair Autho rization Form wit h issued RA numb er should b e in­cluded with the product being returned. This will allow us to quickly track, repair, and
return your product to you.

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(Providing this information will permit BBI to effectively and efficiently process your return. Completion is required to

receive optimal lead time. Lack of information may result in increased lead times.)

Date___________________ RA #___________________SH_ Line No.____________

Standard Repair Practice is as follows:

Variations to this is

practice may be requested in the “Special Requests” section.

• Evaluate / Test / Verify Discrepancy

• Repair / Replace / etc. in accordance with this form

Please be aware of the Non warranty standard charge:

• There is a $100 minimum evaluation charge, which is
applied to the repair if applicable (√ in “returned”
B,C, or D of part III below)

• Return to Customer

Part I Please complete the following information for single unit or multiple unit returns

Address No. (office use only) Address No. (office use only)
Bill to : Ship to:

Purchase Order: Contact Name:____________________________________
Phone: Fax: E-Mail:

Part II Please complete Parts II & III for each unit returned

Model No./Part No. Description
Range/Calibration S/N
Reason for return :

Failure Upgrade Verify Operation Other

1. Describe the conditions of the failure (Frequency/Intermittent, Physical Damage, Environmental Conditions,
Communication, CPU watchdog, etc.)

(Attach a separate sheet if necessary)

2. Comm. interface used:

Standalone

RS-485

Ethernet Modem (PLM (2W or 4W) or SNW) Other:

______________

3. What is the Firmware revision? _____________________ What is the Software &version?

Part III If checking “replaced” for any question below, check an alternate option if replacement is not available

A. If product is within the warranty time period but is excluded due

to BBI’s warranty clause, would you like the product:

repaired returned replaced scrapped?

B. If product were found to exceed the warranty period,

would you like the product:

C. If product is deemed not repairable would you like your product:
D. If BBI is unable to verify the discrepancy, would you like the product:

repaired returned replaced scrapped?

returned replaced scrapped?

returned replaced *see below?

* Continue investigating by contacting the customer to learn more about the problem experienced? The person to contact

that has the most knowledge of the problem is: _______________________________ phone

If we are unable to contact this person the backup person is: _________________________

phone

Special Requests:

Ship prepaid to: Bristol Babcock Inc., Repair Dept., 1100 Buckingham Street, Watertown, CT 06795
Phone: [phone] Fax: [phone]

Form GBU 13.01 Rev. A