User Guide
www.reliancedigitaltv.com
5 TIMES SHARPER
PICTURE QUALITY
OVER
2 MILLION PIXELS
DIGITAL
SOUND
HI-DEFINITION
CHANNELS
HI-DEFINITION
MULTIMEDIA INTERFACE
WIDE ASPECT
RATIO
Overview
High-Definition
Reliance Digital TV HD Remote
Reliance Digital TV HD Set-Top Box
Customer Premise Equipment
Features and Functions
Starting up
Home
Watching Live TV
Mini-Guide
Easy Programme Guide
Settings
Favourite Lists
Parental Control
TV Display
Set-Top Box
Cinema
Select
Interactive
Services
Frequently Asked Questions
Do’s and Don’ts
Troubleshooting
Notes
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Congratulations on your purchase of the new Reliance Digital TV HD
connection. You have taken the first step into the amazing world of
entertainment. This user guide will help you make the most of the
set-top box, which for the very first time brings you high-definition
clarity. So go ahead, explore the endless possibilities of your television
and enjoy your TV viewing in a new way.
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Contents
If you are passionate about what you watch there is truly one way to watch it,
in high-definition. With 5 times superior resolution than your normal television,
high-definition lets you experience everything you watch. Add to this, the
amazing digital sound and for a moment you will totally forget that you are in
your living room. However, what makes the experience really awesome is the
frame resolution of 2 million pixels that captures every moment in crystal clear
detail.
Surely, there is no better way to watch TV than to watch it in high-definition.
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High-Definition
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With 5 times superior resolution than your normal television, high-definition is clearly
the best your TV can get. In short, if you are looking for amazing picture clarity you
have made the right choice.
5 TIMES SHARPER
PICTURE QUALITY
Enjoy television with digital surround sound and transform your home into a multiplex,
literally.
DIGITAL
SOUND
Watch TV like never before. See colours come alive in high-definition and get the
sharpest, brightest and most vivid picture and sound quality ever on Live television.
Enjoy your favourite channels in high-definition and get more out of your TV.
HI-DEFINITION
CHANNELS
Enjoy the uninterrupted flow of the high-definition signal directly into your HD TV to
give you fluid and life-like picture quality.
HI-DEFINITION
MULTIMEDIA INTERFACE
Over 2 million pixels combine to give you the best picture quality for Live television.
OVER
2 MILLION PIXELS
For theatre-quality viewing experience, simply switch to 16:9 widescreen aspect
ratio and ensure that every detail is bigger, better and much more life-like than
normal television.
WIDE ASPECT
RATIO
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Power: To switch to “standby” or “power on” mode
Cinema: To access Cinema
Interactive: To access interactive applications
Info: To view programme information
Ch ( / ): To change channels
Ok: To activate highlighted item
or to confirm an action
Navigation Panel: Use Left/Right/Up/Down arrow
keys to navigate
Pre-Ch (Recent/Last): To toggle between current
and last channel
Digital (Services): To access your account
information, customer help and more
Mute: To turn the sound on/off
Back: To return to the previous menu
Vol (+/-): To adjust the volume level
Guide: To get programme listing and schedule
Select: To get quick interactive
channel surfing
Home: To enter the main menu
Colour keys (Red, Green, Yellow, Blue):
These are Hot keys or context sensitive keys that
can be used as an extended menu
Numerical keys (0~9): Alpha-numeric
keypad to enter (channel) numbers and
type in characters
Exit: Exit to Live TV
Understanding your Remote
Reliance Digital TV HD Set- Top Box Rear Panel
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521 3 4
1. Power: To switch the STB to “standby mode” or “power on mode”
2. Standby LED: Turns red while in “stand by mode” and turns green
while in the “power on mode”. Flashes green when
receiving data from Remote Control Unit
3. Volume (-/+): To adjust the volume
4. Channel (/): To change channel
5. Remote Sensor: Receives the infrared (IR) signal from Remote Control Unit
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1. LNB Input: Digital Satellite signal input from Dish Antenna (LNB) to Tuner
2. USB: 2 Ports for USB device
3. LAN: Port of Ethernet service
4. Component: Component Video (Y/Pb/Pr) output Connect to Component
Video Terminal of TV set
5. S/PDIF: S/PDIF Audio output Connect S/PDIF output of the STB to your
TV set/Hi-Fi Audio System S/PDIF input
6. Video: Composite Video output to TV Connect to Composite Video Terminal
of TV set
7. Audio L & R: Left & Right Audio output Connect to Audio Terminal of TV set
or Hi-Fi Audio system
8. HDMI: HDMI Video & Audio output to TV Connect to HDMI Terminal of TV set
9. DC Jack: DC 12V input from Adapter Connect to power socket
Reliance Digital TV HD Set-Top Box Front Panel
Reliance Digital TV HD Set-Top Box
Don’t just watch TV.
Experience it.
Call 1860-200-6666 or 1800-200-9001 (toll-free) or
visit www.reliancedigitaltv.com to buy online
www.reliancedigitaltv.com
LNB
Low Noise Block (LNB) down converter is
fitted on the dish. It receives the reflected
signals from the dish and feeds the signals to
the set-top box.
Smart Card
A Smart Card is a credit card sized card,
which contains information about the channels
that the customer has subscribed to.
Smart Card is to be inserted into a slot in the
set-top box. When inserted in the set-top box,
it enables viewing of the channels chosen by
the customer.
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Customer Premise Equipment
Call 1860-200-6666 or 1800-200-9001 (toll free)
Reliance Digital TV is a Anil Dhirubhai Ambani Group offering.
The ownership of this card and the Terms and Conditions of its use are
governed by your Terms and Conditions of the Customer Application
Form with Reliance. Tampering with this card will be a breach return to the
Terms and Conditions of the Customer Application Form and may violate
applicable laws. If found, please return to the nearest Reliance World or
write to use at customercare@reliancedigitaltv.com
Dish
A Dish is a special kind of antenna that
receives signals from satellites and redirects
the same to the set-top box to enable viewing
of your channels and other content.
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Starting Up
Starting Up - Channel Scan
Channel Scanning and Results
On successful Signal Checking, Channel
Scanning is performed and indicates
number of channels scanned (dynamic
information).
When scanning is performed, the available
channel list and video window is displayed.
To navigate use: Ch/Ch , numerical
keys or up/down arrow keys. This
will also update the content in the video
window.
To go to Live full screen view, select a
Channel and press .
OK
Starting Up - Signal Checking
Signal Checking
A progress bar indicates the signal
strength and quality (signal is strong and
without errors).
To access scanning press .
An Advanced Signal Parameter item is
also displayed.
In case of poor or bad signal quality,
check connections (and try again).
Follow instructions on screen – Advanced
Signal Parameters item is available.
Note: Even if signal quality is poor or bad, left arrow
key permits to cancel the modifications and close
pop-ups.
Starting Up
Starting Up involves the following 3 steps:
Signal Checking
Channel Scanning
Results of Scanning
The installation module works step by step:
To navigate back and modify a previous step, use Left arrow key
High-Definition Experience
See the world in high-definition,
see the world like never before.
TV|Set-Top Box|DVD
Picture clarity up to 5 times sharper
than standard digital quality picture
CD quality digital sound
Theatre wide-screen format
1080i picture resolution
Volume
Control
Change
Channels
High-Definition - 1080i
Home Menu
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Watching Live TV
Enjoy watching TV in high-definition quality
digital video and CD quality digital sound.
Changing Channels:
Press Ch Up/Down keys on remote to
change channels
Use the alpha-numeric keypad to enter
the channel number of your choice to
go directly to that channel
Press Vol +/- keys to control volume
Press Mute to turn sound Off/On
Live TVHome
Home
Home is the main menu, consisting of your Reliance Digital TV HD settings,
services and features.
The top right corner of Home displays a video of the current viewed channel.
Using Home Menu
To access Home Menu, press Home key
To navigate and select a service, use Arrow keys
To go to selected service, press Ok key
OK
Mini-Guide
Mini-Guide
The Mini-Guide enhances the Live TV
viewing experience with a multitude of
easy-to-use features.
The Mini-Guide lists all available channels
and displays information about the current
selected programme or allows browsing
information for other programmes.
The Mini-Guide display is divided into
3 panels:
Center panel displays the channel name
and number
Left panel displays the channel
category list
Right panel displays information on
current and next programme
Mini-Guide - Programme Information
Mini-Guide - Locked Channel
Using the Mini-Guide
To display Mini-Guide on Live TV press
info key
To navigate within display panels use
Left/Right arrow keys to switch
between Channel Category List Current
or Next Programme
Press to select/or confirm
an action
Info
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Channel list panel displays 3 channels at
a time
Press Up/Down to select previous/next
channel
A lock icon is displayed next to the
channel name when Parental Control
is set.
OK
Mini-Guide
Set Mini-Guide Display Duration
The Mini-Guide appears automatically
over Live TV when changing the channels
The display duration of the Mini-Guide
can be set to 3, 5 or 8 seconds
To change the Mini-Guide duration:
Go to Home > Settings > TV Display >
Banner Duration
Select Banner Display Duration (3,5 or 8 seconds)
To confirm press
OK
Channel Line-Up
Reliance Digital TV Channel Line-Up starts with channel number 100 and is
commonly categorised for easy access. Each channel category is assigned a
numbering scheme e.g. Hindi news channels starts from channel number 400,
Kids channels start from 600 in the Channel Line-Up.
100 - Reliance Digital TV Cinema Channels
200 - Entertainment Hindi
250 - Entertainment English
300 - Movies Hindi
350 - Movies English
400 - News Hindi
450 - News English
480 - Business
500 - Sports
550 - Infotainment
600 - Kids
650 - Spiritual
700 - Music
800 - Regional
Easy Programme Guide
Guide lists all channels available (TV,
Music & Cinema) and provides up-to-date
programme schedules. Browse information
for both current and future programmes,
select programmes for viewing.
To go to the Guide, press Home key
and select Guide
To confirm, press
OR
From remote, press ‘Guide’ key
Easy Programme Guide
Note: Users may sort channels either by name or by channel number (exclusive choice).
By default, channels are sorted by channel number, the function “sort by name” is
available through the contextual menu. The Picture in Guide (PIG) does not update while
browsing the channel list.
OK
Guide Display
Top right corner displays a Picture in Guide (PIG) i.e.
video of current channel in view
Left panel displays the Channel/Programme List
Right panel displays associated channel programme information
Note: When opening the Guide section, last channel watched is displayed in the PIG and the focus is
positioned on the name of the same channel.
Using the Guide
To navigate within the display panels, use arrow keys
Press Ok to select or confirm an action
Press ‘Exit’ to tune to Live TV anytime
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Easy Programme Guide
Settings Menu
Settings
Set preferences and customise special
features such as Favourites, Parental Lock,
and TV display via the Settings menu.
Top right corner displays a Picture in
Guide (PIG) i.e. video of current channel
in view
Center panel displays first level menu
items:
Favourite Lists
Parental Control
TV Display
Set-Top Box
2019
Favourite Lists
Favourite Lists
Set up a personal programme guide of
channels most frequently watched (TV,
Radio and Cinema) and do away with the
hassle of browsing through the entire
channel list. Create up to 8 such favourite
personal channel’s lists, each with their
own names.
Create Favourite Lists
Go to Home Menu > Settings >
Favourite Lists
To confirm press
Assign a unique name (up to 6 characters)
to this favourite channel list
Press Right arrow key from Favourite
name, enter channel list
To navigate (move focus on) channel list,
use Up/Down arrow keys
On selected channel name press
The checked channel is now added to the
Favourite list
Check icon appears ahead of the channel
number
OK
OK
Modifying a Favourite List
To modify a Favourite Channel’s List (add and / or remove
channels from this existing list), click on the list name
to display the available pop-up. Move the focus on the
concerned channel (checked) and press . The channel
is removed from the Favourite Channel List and Check
Icon disappears from the channel number.
OK
OK
Restricted access to Settings subsections
Enter PIN Code to access Parental Lock Control
subsection Default PIN Code: 0000
Enter the Master PIN Code to access the set-top box menu
Master PIN Code: 1234
Using Settings
Go to Home Menu > Settings
To navigate between the menu items, press Up/Down arrow keys
To configure the selected option press Ok key
OK
Settings
Settings: Favourite Lists
Parental Control
Parental locking enables one to set
restrictions on programming and then
enforce these restrictions using PIN Code.
On tuning to restricted programmes, a
message prompts you to unlock the
restricted content by entering a unique
PIN Code.
Default PIN Code: 0000
Change PIN Code
Default factory PIN Code is 0000
Select Change PIN Code menu
Press to confirm, Sub-Menu
pops up then enter the following:
Current PIN Code
New PIN Code
Re-enter New PIN Code
Press to confirm
OK
OK
Locking/Unlocking Channels
Go to Home Menu > Settings >
Parental Control
Press to confirm
Enter PIN Code to access
Parental Control [default PIN
Code: 0000]
Select Subsection Menu and click
Channel list displays on the right
side of the screen
Use Up/Down arrows keys to
navigate (move focus to) channel list
Press on selected channel
name to Lock/Unlock channel
Lock icon appears in front of the
channel number
OK
OK
OK
Parental Control
TV Display
On screen TV Display settings allow you
to modify screen characteristics within
the Reliance Digital TV interface to
enhance your viewing experience.
TV Display in the Settings Menu
lists the following options:
On Screen Language:
This is the Interface Language. On selection of a language, all textual elements
are displayed in selected language. (Default interface language is English.)
Preferred Audio:
English is set as default.
If set to an alternative language, the same will be set as your preferred language subject
to audio availability in that language for a channel.
Preferred Subtitle Language:
Default none.
On selection of a language, every time the corresponding language subtitle is available.
The subtitle appears on the screen.
Mini-Guide Banner Duration:
Select the duration. The Mini-Guide Banner will stay on screen for, after it is called up.
Short Display – 3 seconds
Medium Display – 5 seconds (default value)
Long Display – 8 seconds
Format:
For standard definition TV set format to 4:3 (default value)
For wide-screen and high-definition TV set the format is 16:9
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Settings: Parental Control Settings: TV Display
TV Display
Set-Top Box - Technical Information
Technical Information:
This displays the technical information
with respect to the set-top box, signal
quality and Smart Card details.
To navigate the screens use Left/Right
arrow keys .
Cinema - Home Screen
Cinema
Reliance Digital TV - the best way to
watch movies. Select from multiple
Cinema and enjoy uninterrupted
entertainment at home. No other DTH or
local cable provider offers such a big
choice – take a pick from the latest
blockbusters, classics, your favourite
star’s movies for a nominal charge.
Cinema – True multiplex experience right
in the living room.
Cinema Via Guide
Reliance Digital TV Cinema Channels are
displayed as channels in the Guide
Cinema Channel line-up starts from 100
Right panel displays selected Cinema
channel movie list and schedule
Using Cinema
Go to Home Menu > Cinema or
Press Cinema key from Remote
List of Cinema categories are displayed
To navigate press Up/Down/Left/Right
arrow keys
To view movie list of selected category
press Ok key
Select the movie of your choice and press
to tune to that movie channel
OK
OK
Set-Top Box - Menu
Advanced Parameter:
Advanced Parameter allows performing
Manual Scanning, Manual Download,
Factory Reset and Channel Modulation.
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Settings: Set-Top Box Cinema
Set-Top Box
Set-Top Box Settings displays the
technical information about the STB
installation, signal quality, allows to
perform channel modulation, factory reset,
etc.
Set-Top Box Menu lists the
following options:
Technical information
Advanced parameters
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Select (Mosaic) iNTERACTIVE
Using iNTERACTIVE
Go to Home Menu > iNTERACTIVE or
Press iNTERACTIVE key from Remote
List of iNTERACTIVE applications is displayed
To navigate application list press Up/Down/Left/Right arrow keys
To tune to selected application press Ok key
OK
Using Select
To access Select go to Home
Menu > Select
To confirm press Ok key
OR
Press Select key from remote
To navigate channels press Up/Down/Left/Right
arrow keys
To confirm press
To view the previous/next channel category, press
Left/Right arrow key (while focusing on either
extreme left channel or right channel on screen)
OK
OK
Select
Select
Select is an interactive mosaic window
display of 12 Live TV channels on a single
screen. Now view the most popular
channels all on one screen and then
decide what to watch.
iNTERACTIVE - Home Screen
iNTERACTIVE
A collection of iNTERACTIVE applications
are available only on Reliance Digital TV.
Enjoy exciting games for all age groups
with iGames. Presenting the unique iStock
application which allows you to track your
stocks at your convenience. Now you can
also plan your day with iAstro. There is
something for everyone, iCricket for all the
cricket lovers and iCooking for all the
budding chefs. Watch current affairs and
latest headlines on iNews and much more.
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Services Frequently Asked Questions (FAQs)
Using Services
Go to Home Menu > Services or
Press BIG (Services) key from Remote
List of applications is displayed
To navigate application list, press Up/Down/Left/Right arrow keys
To tune to selected application, press Ok key
OK
BIG
Services
Access the Services icon, for any
customer related info. All you need to do
is tune into ‘My Account’ to know more
about your account details. Moreover, the
information on Reliance Digital TV’s latest
subscription offers, features and functions
is now just a click away with the iCare
application.
Product Features & Functions of Reliance Digital TV HD
1. What is Reliance Digital TV HD?
Reliance Digital TV HD is the new high-definition set-top box from Reliance Digital TV.
With this new service you can enjoy high-definition content when available.
(Kindly note, your TV must also be high-definition ready TV to enjoy HD content)
2. How do I enjoy the benefits of the HD feature?
With Reliance Digital TV HD you have the best of high-definition entertainment in one device.
(To enjoy high-definition viewing, both your set-top box and TV need to be HD ready.
Your HD set-top box needs to be connected to an HD TV to view HD content. Kindly note,
a high quality HDMI cable is required to connect your HD set-top box to your HD TV.)
Customer Premise Equipment: HD Set-Top Box
3. What equipment do I get with my Reliance Digital TV HD connection?
On purchase of your Reliance Digital TV HD connection, you will get a GSK (Get Started
Kit) which contains your Get Started Voucher and Get Started Guide.
The Reliance Digital TV installation executive will carry all the Customer Premise
Equipment such as:
1 Reliance Digital TV Smart Card
1 Reliance Digital TV HD Set-Top Box
1 Reliance Digital TV HD Remote with 2 AA Batteries
1 External Power Adaptor
1 RCA Cable
1 Setup Guide
Dish Antenna, LNB and cables as required for wiring etc.
Services – Home Screen
4. In case of any problems with my Reliance Digital TV HD Set-Top Box,
who should I contact?
Please call the Reliance Digital TV Customer Care on 1800 900 2001.
Our Customer Care Executive will help you with the recommended course of action.
5. If my set-top box is HD but my TV isn’t, can I still watch HD content?
To enjoy high-definition viewing, both your set-top box and TV need to be HD ready.
Your Reliance Digital TV HD Set-Top Box needs to be connected to an HD TV to view
HD content especially. Kindly note, a high quality HDMI cable is required to connect
your HD set-top box to your HD TV.
6. How do I locate HDMI connector on TV?
If your TV is HDMI enabled the HDMI port is located on the rear side of TV and is
labeled as HDMI.
7. Do I need to connect Audio connectors (Red and White connectors)
to TV in addition to HDMI cable?
No, once you connect the HDMI cable there is no need to plug in the audio
connectors.
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Frequently Asked Questions (FAQs) Do’s and Don’ts
Safety
Be sure to read the Setup Guide before starting the operation of the set-top box unit.
Do not touch the power cord with wet hands as it may cause an electric shock.
Never open the set-top box cover. It is very dangerous to touch the inside of the
set-top box due to the possibility of an electric shock.
Place the set-top box in a well ventilated and no-heat environment.
When the set-top box is not in use, make sure that the power cord is pulled out from
the power outlet.
Do not use a damaged power cord as it may cause fire or an electric shock.
Precautions
Install the set-top box horizontally; an uneven installation may cause the set-top box
to be damaged.
Do not put any items on the set-top box that may overheat it or cause damage.
Do not install the set-top box in places:
where it is subject to vibrations
where it is exposed to direct sunlight
where there is humidity
where the temperature is too high or too low
where there is no ventilation
Moving the set-top box to a hot area from a cold one will cause condensation.
Do not operate the set-top box for one or two hours until it has dried completely.
This product incorporates copyright protection technology that is protected by U.S.
patents and other intellectual property rights. Use of this copyright protection technology must be authorised by Macrovision, and is intended for home and other limited
viewing uses only unless otherwise authorised by Macrovision. Reverse engineering or
disassembly is prohibited.
Do not connect the set-top box through a VCR/DVD player. Video signals fed through
VCR/DVD players may be affected by copyright protection systems and the picture will
be distorted on the television.
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Quick Troubleshooting Tips
LED on set-top
box front panel
does not light up
Power cord not plugged in
correctly
Plug in the power cord correctly
No picture on
screen
Set-top box (receiver) in
standby mode
Plug in the power cord correctly
No sound
Audio cord connected
incorrectly
Volume level on TV is 0
‘Mute’ is active
Check connection and correct
Increase volume on TV set and
set-top box
Press the ‘Mute’ key (both TV and
set-top box mute should be OFF)
Remote Control
does not operate
correctly
Incorrect operation
Batteries dead or inserted
incorrectly
Point remote control towards the
set-top box (receiver)
Replace batteries or insert
correctly
AV output not connected
tightly to video output of TV
Check the connection and correct
Incorrect channel or video
output selected on TV
Check channel and video output
and correct
Problems Possible Causes Remedies
Poor picture
quality
Signal strength is low
Check the signal strength by
going to [System Setup] >
[Signal Check] menu
No channel
reception
The Smart Card is not inserted
properly
Check that the Smart Card is
inserted correctly
Follow the ‘Arrow’ sign on the
Smart Card to insert correctly
You may not have subscription
to that channel
Subscribe to the channel
Problems Possible Causes Remedies
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Notes
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Notes
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Notes
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