ALL TECHNICAL AND WARRANTY QUESTIONS: SHOULD BE DIRECTED TO THE LOCAL DEALER FROM WHOM THE WATER
HEATER WAS PURCHASED. IF YOU ARE UNSUCCESSFUL, PLEASE WRITE TO THE COMPANY LISTED ON THE RATING
PLATE ON THE WATER HEATER.
KEEP THIS MANUAL IN THE POCKET ON HEATER FOR FUTURE REFERENCE
WHENEVER MAINTENANCE ADJUSTMENT OR SERVICE IS REQUIRED.
1013 PART NO. 321350-002
SAFE INSTALLATION, USE AND SERVICE
Your safety and the safety of others is extremely important in the installation, use and servicing of this water heater.
Many safety-related messages and instructions have been provided in this manual and on your own water heater to warn
you and others of a potential injury hazard. Read and obey all safety messages and instructions throughout this manual. It
is very important that the meaning of each safety message is understood by you and others who install, use or service this
water heater.
This is the safety alert symbol. It is used to alert you to potential personal
injury hazards. Obey all safety messages that follow this symbol to avoid
possible injury or death.
DANGER indicates an imminently hazardous situ-
DANGER
WARNING
CAUTION
ation which, if not avoided, will result in injury or
death.
WARNING Indicates a potentially hazardous situ-
ation which, if not avoided, could result in injury
or death.
CAUTION Indicates a potentially hazardous situation which, if not avoided, could result in minor or
moderate injury.
CAUTION used without the safety alert symbol
CAUTION
All safety messages will generally tell you about the type of hazard, what can happen if you do not follow the safety message
and how to avoid the risk of injury.
The California Safe Drinking Water and Toxic Enforcement Act requires the Governor of California to publish a
list of substances known to the State of California to cause cancer, birth defects, or other reproductive harm,
and requires businesses to warn of potential exposure to such substances.
WARNING: This product contains a chemical known to the State of California to cause cancer, birth defects, or
other reproductive harm. This water heater can cause low-level exposure to some of the substances included in
the Act.
Massachusetts Code requires this water heater to be installed In accordance with Massachusetts 248-CMR 2.00:
State Plumbing Code and 248-CMR 5.00. This product is certifi ed to comply with a maximum weighted average
of 0.25% lead content as required in some areas.
• Qualifi ed Installer: A qualifi ed installer must have ability equivalent to a licensed tradesman in the fi elds of plumbing,
air supply, venting and gas supply, including a thorough understanding of the requirements of the National Fuel Gas
Code as it relates to the installation of gas fi red water heaters. The qualifi ed installer must also be familiar with the
design features and use of fl ammable vapor ignition resistant water heaters, and have a thorough understanding of
this instruction manual.
• Service Agency: A service agency also must have ability equivalent to a licensed tradesman in the fi elds of plumbing, air supply,
venting and gas supply, including a thorough understanding of the requirements of the National Fuel Gas Code as it relates to the
installation of gas fi red water heaters. The service agency must also have a thorough understanding of this instruction manual, and
be able to perform repairs strictly in accordance with the service guidelines provided by the manufacturer.
• Gas Supplier: The Natural Gas or Propane Utility or service who supplies gas for utilization by the gas burning
appliances within this application. The gas supplier typically has responsibility for the inspection and code approval of
gas piping up to and including the Natural Gas meter or Propane storage tank of a building. Many gas suppliers also
offer service and inspection of appliances within the building.
indicates a potentially hazardous situation which, if
not avoided, could result in property damage.
TROUBLESHOOTING GUIDELINES 32
RESIDENTIAL GAS WARRANTY 34
4
INTRODUCTION
Thank You for purchasing this water heater. Properly installed
and maintained, it should give you years of trouble free service.
Abbreviations Found In This Instruction Manual:
• CSA - Canadian Standards Association
• ANSI - American National Standards Institute
• NFPA - National Fire Protection Association
• ASME - American Society of Mechanical Engineers
• AHRI - Air Conditioning, Heating and Refrigeration Institute
• LLC - Low Lead Content
This gas-fi red water heater is design certifi ed by American Na-
tional Standard ANSI Z21.10.1/CSA 4.1 (current edition).
PREPARING FOR THE INSTALLATION
1. Read the “General Safety” section, page 3 of this manual
fi rst and then the entire manual carefully. If you don’t follow
the safety rules, the water heater will not operate properly. It
could cause DEATH, SERIOUS BODILY INJURY AND/OR
PROPERTY DAMAGE. This manual contains instructions
for the installation, operation, and maintenance of the gasfi red water heater. It also contains warnings throughout the
manual that you must read and be aware of. All warnings
and all instructions are essential to the proper operation of
the water heater and your safety. Since we cannot put everything on the fi rst few pages, READ THE ENTIRE MANUAL
BEFORE ATTEMPTING TO INSTALL OR OPERATE THE
WATER HEATER.
2. The installation must conform with these instructions and the
local code authority having jurisdiction. In the absence of local codes, installations shall comply with the current edition of
the National Fuel Gas Code ANSI Z223.1/NFPA. This publication is available from the Canadian Standards Association,
8501 East Pleasant Valley Road, Cleveland, OH 44131.
3. If after reading this manual you have any questions or do
not understand any portion of the instructions, call the local
gas utility or the manufacturer whose name appears on the
rating plate.
4. Carefully plan the place where you are going to put the water
heater. Correct combustion, vent action, and vent pipe installation are very important in preventing death from possible
carbon monoxide poisoning and fi res, see Figures 1 and 2.
Examine the location to ensure the water heater complies
with the “Locating the New Water Heater” section in this
manual.
5. For California installation, this water heater must be braced,
anchored, or strapped to avoid falling or moving during an
earthquake. Correct installation procedure instructions may
be obtained from California’s Offi ce of the State Architect,
1102 Q street, Suite 5100, Sacramento, CA 95811. Instructions can also be downloaded to your computer at www.dsa.
dgs.ca.gov/Pubs.
6. Massachusetts Code requires this water heater to be installed in accordance with Massachusetts 248-CMR 2.00:
State Plumbing Code and 248-CMR 5.00. For more information see next page.
7. This water heater is suitable for combination water (potable)
heating and space heating and not suitable for space heating
applications only.
5
INSTALLATION REQUIREMENTS FOR THE COMMONWEALTH OF MASSACHUSETTS
For all side wall terminated, horizontally vented power vent, direct vent, and power direct vent gas fueled water heaters installed
in every dwelling, building or structure used in whole or in part for residential purposes, including those owned or operated by the
Commonwealth and where the side wall exhaust vent termination is less than seven (7) feet above fi nished grade in the area of
the venting, including but not limited to decks and porches, the following requirements shall be satisfi ed:
INSTALLATION OF CARBON MONOXIDE DETECTORS At the time of installation of the side wall horizontal vented gas fueled
equipment, the installing plumber or gasfi tter shall observe that a hard wired carbon monoxide detector with an alarm and battery
back-up is installed on the fl oor level where the gas equipment is to be installed. In addition, the installing plumber or gasfi tter
shall observe that a battery operated or hard wired carbon monoxide detector with an alarm is installed on each additional level
of the dwelling, building or structure served by the sidewall horizontal vented gas fueled equipment. It shall be the responsibility
of the property owner to secure the services of qualifi ed licensed professionals for the installation of hard wired carbon monoxide
detectors.
In the event that the side wall horizontally vented gas fueled equipment is installed in a crawl space or an attic, the hard wired
carbon monoxide detector with alarm and battery back-up may be installed on the next adjacent fl oor level. In the event that the
requirements of this subdivision can not be met at the time of completion of installation, the owner shall have a period of thirty
(30) days to comply with the above requirements provided that during said thirty (30) day period, a battery operated carbon
monoxide detector with an alarm shall be installed.
APPROVED CARBON MONOXIDE DETECTORS Each carbon monoxide detector as required in accordance with the above
provisions shall comply with NFPA 720 and be ANSI/UL 2034 listed and CSA certifi ed.
SIGNAGE A metal or plastic identifi cation plate shall be permanently mounted to the exterior of the building at a minimum height
of eight (8) feet above grade directly in line with the exhaust vent terminal for the horizontally vented gas fueled heating appliance
or equipment. The sign shall read, in print size no less than one-half (1/2) inch in size, “GAS VENT DIRECTLY BELOW.
KEEP CLEAR OF ALL OBSTRUCTIONS.”
INSPECTION The state or local gas inspector of the side wall horizontally vented gas fueled equipment shall not approve the
installation unless, upon inspection, the inspector observes carbon monoxide detectors and signage installed in accordance with
the provisions of 248 CMR 5.08(2)(a) 1 through 4.
EXEMPTIONS: The following equipment is exempt from 248 CMR 5.08(2)(a)1 through 4:
1. The equipment listed in Chapter 10 entitled “Equipment Not Required To Be Vented” in the most current edition of NFPA 54
as adopted by the Board; and
2. Product Approved side wall horizontally vented gas fueled equipment installed in a room or structure separate from the dwelling, building, or structure used in whole or in part for residential purposes.
MANUFACTURER REQUIREMENTS - GAS EQUIPMENT VENTING SYSTEM PROVIDED When the manufacturer of Product
Approved side wall horizontally vented gas equipment provides a venting system design or venting system components with
the equipment, the instructions provided by the manufacturer for installation of the equipment and the venting system shall
include:
1. Detailed instructions for the installation of the venting system design or the venting system components; and
2. A complete parts list for the venting system design or venting system.
MANUFACTURER REQUIREMENTS - GAS EQUIPMENT VENTING SYSTEM NOT PROVIDED When the manufacturer of a
Product Approved side wall horizontally vented gas fueled equipment does not provide the parts for venting the fl ue gases, but
identifi es “special venting systems,” the following requirements shall be satisfi ed by the manufacturer:
1. The referenced “special venting system” instructions shall be included with the appliance or equipment installation instructions; and
2. The “special venting systems” shall be Product Approved by the Board, and the instructions for that system shall include a
parts list and detailed installation instructions.
A copy of all installation instructions for all Product Approved side wall horizontally vented gas fueled equipment, all venting
instructions, all parts lists for venting instructions, and/or all venting design instructions shall remain with the appliance or equipment at the completion of the installation.that the discharge pipe be terminated at an adequate drain inside the building.
6
TYPICAL INSTALLATION
GET TO KNOW YOUR WATER HEATER REPLACEMENT PARTS
Replacement parts may be ordered through authorized servicers
or distributors. When ordering parts, provide complete model
and serial numbers (see rating plate), quantity and name of part
desired (as listed in Figure 1). Standard hardware items may be
purchased locally.
COLD WATER
INLET PIPE
UNION
INLET DIP
TUBE
TEMPERATURE
AND PRESSURE
RELIEF VALVE
VACUUM RELIEF
VALV E
INSTALL PER
LOCAL CODES.
PILOT
TUBE
THERMOPILE
CONNECTOR
HOT WATER
OUTLET PIPE
ANODE
TRIM PLATE
(OUTSIDE)
TRIM PLATE
(INSIDE)
INLET VALVE
THERMAL
EXPANSION TANK
INSTALL THERMAL EXPANSION
TANK IF WATER HEATER IS
INSTALLED IN A CLOSED
SYSTEM.
PILOT / THERMOPILE
ASSEMBLY SCREW
WHITE
WIRE
FLUE BAFFLE
GAS SUPPLY
LINE
MAIN MANUAL
GAS SHUTOFF
VALV E
GROUND-JOINT
UNION
SEDIMENT
TRAP (DIRT
LEG
DISCHARGE PIPE
(DO NOT CAP OR
PLUG)
GAS CONTROL
VALV E/
THERMOSTAT
DRAIN VALVE
METAL
DRAIN PAN
6” MAXIMUM
AIR GAP
IGNITER
WIRE
MANIFOLD
COMPONENT
BLOCK
List of status codes are shown
at top of gas control valve/thermostat.
RETAINER
CLIP
MANIFOLD
DOOR
BURNER AND OTHER
FITTINGS NOT SHOW
FOR CLARITY.
OUTER DOOR
ALL PIPING MATERIALS TO BE
SUPPLIED BY CUSTOMER.
FIGURE 1
7
FLOOR DRAIN
MIXING VALVE USAGE
MIXING VALVE
NON-TEMPERED WATER SUPPLY
SUGGESTED PIPING
ARRANGEMENT FOR
TOP CONNECTIONS
TEMPERED POTABLE WATER
SHUT-OFF VALVE
COLD WATER INLET
NON-TEMPERED WATER RETURN
TEMPERATURE-PRESSURE
RELIEF VALVE
GAS SUPPLY
DISCHARGE PIPE
(DO NOT CAP
OR PLUG)
CERTAIN MODELS ARE EQUIPPED WITH
SIDE PLUMBING CONNECTIONS FOR
SPACE HEATING.
DRAIN VALVE
METAL
DRAIN PAN
6” MAXIMUM
AIR GAP
TO SUITABLE DRAIN
FIGURE 2
This water heater has been design certifi ed as complying with
American National Standard/CSA Standard for water heaters
and is considered suitable for:
Water (Potable) Heating and Space Heating: All models are
considered suitable for water (potable) heating and space heating. Not suitable for space heating only.
HOTTER WATER CAN SCALD:
Water heaters are intended to produce hot water. Water heated
to a temperature which will satisfy space heating, clothes washing, dish washing, and other sanitizing needs can scald and
permanently injure you upon contact. Some people are more
likely to be permanently injured by hot water than others. These
include the elderly, children, the infi rm, or physically/mentally
handicapped. If anyone using hot water in your home fi ts into
one of these groups or if there is a local code or state law requiring a certain temperature water at the hot water tap, then you
must take special precautions. In addition to using the lowest
possible temperature setting that satisfi es your hot water needs,
a means such as a *Mixing Valve, should be used at the hot
water taps used by these people or at the water heater. Mixing
valves are available at plumbing supply or hardware stores.
Consult a Qualifi ed Installer or Service Agency. Follow mixing
valve manufacturer’s instructions for installation of the valves.
Before changing the factory setting on the thermostat, read the
“Temperature Regulation” section in this manual.
8
LOCATING THE NEW WATER HEATER
FACTS TO CONSIDER ABOUT THE LOCATION
Carefully choose an indoor location for the new water heater,
because the placement is a very important consideration for the
safety of the occupants in the building and for the most economical use of the appliance. This water heater is not for use in
manufactured (mobile) homes or outdoor installation.
Whether replacing an old water heater or putting the water heater
in a new location, the following critical points must be observed:
1. Select a location indoors as close as practical to the vent
terminal or location to which the water heater vent piping is
going to be connected, and as centralized with the water piping system as possible.
2. Selected location must provide adequate clearances for servicing and proper operation of the water heater.
3. Keep combustibles such as boxes, magazines, clothes, etc.,
away from the water heater area.
• Sensors mounted in the metal drain pan that turn off the water supply to the entire home when water is detected in the
metal drain pan.
• Water supply shut-off devices that activate based on the water pressure differential between the cold water and hot water
pipes connected to the water heater.
• Devices that will turn off the gas supply to a gas water heater
while at the same time shutting off its water supply.
Also, the water heater must be located and/or protected so it is
not subject to physical damage by a moving vehicle.
Installation of the water heater must be accomplished in such
a manner that if the tank or any connections should leak, the
fl ow will not cause damage to the structure. For this reason, it
is not advisable to install the water heater in an attic or upper
fl oor. When such locations cannot be avoided, a metal drain pan
should be installed under the water heater. Metal drain pans are
available at your local hardware store. Such a metal drain pan
must have a minimum length and width of at least 2 in. greater
that the water heater dimensions, a maximum height of 1.75 in.
and must be piped to an adequate drain.
Water heater life depends upon water quality, water pressure
and the environment in which the water heater is installed. Water
heaters are sometimes installed in locations where leakage may
result in property damage, even with the use of a metal drain
pan piped to a drain. However, unanticipated damage can be
reduced or prevented by a leak detector or water shut-off device
used in conjunction with a piped metal drain pan. These devices
are available from some plumbing supply wholesalers and retailers, and detect and react to leakage in various ways:
This water heater must not be installed directly on carpeting.
Carpeting must be protected by metal or wood panel beneath
the water heater extending beyond the full width and depth of
the water heater by at least 3 in. in any direction, or if the water
heater is installed in an alcove or closet, the entire fl oor must be
covered by the panel. Failure to heed this warning may result in
a fi re hazard.
• Sensors mounted in the metal drain pan that trigger an alarm
or turn off the incoming water to the water heater when leakage is detected.
9
INSULATION BLANKETS
VENT TERMINATION
Insulation blankets available to the general public for external
use on gas water heaters are not necessary with this product.
The purpose of an insulation blanket is to reduce the standby
heat loss encountered with storage tank water heaters. Your Water heater meets or exceeds the National Appliance Energy Conservation Act standards with respect to insulation and standby
loss requirements, making an insulation blanket unnecessary.
Should you choose to apply an insulation blanket to this heater,
you should follow these instructions (See Figure 1 for identifi ca-
tion of components mentioned below). Failure to follow these
instructions can result in fi re, asphyxiation, serious personal
injury or death.
Before installing water heater determine placement of vent termination.
Make certain to observe vent location limitations, see Figures 3
& 15.
Minimum clearances between the water heater and combustible
and noncombustible construction are: 0 in. from sides, 0 in. from
back, 4 in. from front of jacket to closet door and 20 in.* from top
of jacket to combustible and noncombustible material. Minimum
vent clearance: 1 in.**. Provide 3 ft. front clearance for servicing
and adequate clearance between the jacket top & ceiling for
servicing the fl ue vent area, see Figure 3.
* This clearance (20 in.) is required only to accomodate the
minimum vent radius.
** Where the wall is combustible and the wall thickness is over
14 in., 1 in. clearance to combustible surfaces around the vent
terminal is needed. The fi rst 14 in. is zero clearance.
• Do not cover the outer door, thermostat or temperature &
pressure relief valve.
• Do not cover the instruction manual. Keep it on the side of the
water heater or nearby for future reference.
• Do obtain new warning and instruction labels from the manufacturer for placement on the blanket directly over the existing labels.
Make certain the vent locations comply with the current edition
of the National Fuel Gas Code ANSI Z223.1/NFPA 54 and/or local codes. There is some important information shown in Figure
15.
For a second or more direct vent unit, the distance between vent
terminals must be a minimum of 12 in..
FIGURE 3
10
INSTALLING THE NEW WATER HEATER
REQUIRED ABILITY
INSTALLATION OR SERVICE OF THIS WATER HEATER
REQUIRES ABILITY EQUIVALENT TO THAT OF A LICENSED
TRADESMAN IN THE FIELD INVOLVED. PLUMBING, AIR
SUPPLY, VENTING AND GAS SUPPLY ARE REQUIRED.
INSPECT SHIPMENT
There may be hidden damage caused in transit. Check to be certain all parts of the venting system, as listed below, are present.
CAUTION!!! IF THERE ARE ANY DAMAGED PARTS, DO NOT
INSTALL THIS WATER HEATER. REPORT ANY SHORTAGE
TO YOUR DISTRIBUTOR OR DAMAGE TO YOUR CARRIER.
This water heater shall not be connected to any heating systems
or component(s) used with a non-potable water heating appliance.
All piping components connected to this unit for space heating
applications shall be suitable for use with potable water.
GENERAL
The installation must conform to these instructions and the local code authority having jurisdiction. In the absence of local
codes, the installation must comply with the current edition of
the National Fuel Gas Code ANSI Z223.1/NFPA 54. The code is
available from the Canadian Standards Association, 8501 East
Pleasant Valley Road, Cleveland, OH 44131.
WATER PIPING
HOTTER WATER CAN SCALD:
Water heaters are intended to produce hot water. Water heated
to a temperature which will satisfy space heating, clothes washing, dish washing, cleaning and other sanitizing needs can scald
and permanently injure you upon contact. Some people are
more likely to be permanently injured by hot water than others.
These include the elderly, children, the infi rm, or physically/men-
tally handicapped. If anyone using hot water in your home fi ts
into one of these groups or if there is a local code or state law
requiring a certain temperature water at the hot water tap, then
you must take special precautions. In addition to using the lowest possible temperature setting that satisfi es your hot water
needs, a means such as a *mixing valve, should be used at the
hot water taps used by these people or at the water heater, see
Figure 2. Valves for reducing point of use temperature by mixing
cold and hot water are also available:
Consult a Qualifi ed Installer or Service Agency. Follow manufac-
turer’s instructions for installation of the valves. Before changing
the factory setting on the thermostat, read the “Temperature
Regulation” section in this manual.
Toxic chemicals, such as those used for boiler treatment shall
not be introduced into this system.
When the system requires water for space heating at temperatures higher than required for domestic water purposes, a mixing
valve must be installed. Please refer to Figure 2 for suggested
piping arrangement.
Water supply systems may, because of such events as high line
pressure, frequent cut-offs, the effects of water hammer among
others, have installed devices such as pressure reducing valves,
check valves, back fl ow preventers, etc. to control these types of
problems. When these devices are not equipped with an internal
by-pass, and no other measures are taken, the devices cause
the water system to be closed.
As water is heated, it expands (thermal expansion). In a closed
system, the volume of water will grow. As the volume of water
increases, there will be a corresponding increase in water pressure due to thermal expansion. Thermal expansion can cause
premature tank failure (leakage). This type of failure is not covered under the limited warranty. Thermal expansion can also
cause intermittent temperature-pressure relief valve operation:
water discharged from the valve due to excessive pressure build
up. The temperature-pressure relief valve is not intended for the constant relief of thermal expansion. This condition is not
covered under the limited warranty.
A properly-sized thermal expansion tank should be installed
on all closed systems to control the harmful effects of thermal
expansion. Contact a plumbing service agency or your retail supplier regarding the installation of a thermal expansion tank.
NOTE: To protect against untimely corrosion of hot and cold
water fi ttings, it is strongly recommended that di-electric
unions or couplings be installed on this water heater when
connected to copper pipe.
All gas piping must comply with local codes and ordinances or
with the current edition of the National Fuel Gas Code ANSI
Z223.1/NFPA 54 whichever applies. Copper and brass tubing
and fi ttings (except tin lined copper tubing) shall not be used.
11
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