Regency L965E User Manual

Regency L965E / HZ965E

Gas Fireplace

Owners &

Installation Manual

MODELS: L965E-NG L965E-LP HZ965E-NG HZ965E-LP

WARNING:
If the information in these instructions are not followed exactly,
a fire or explosion may result causing property damage,
personal injury or loss of life.

FOR YOUR SAFETY
Do not store or use gasoline or other flammable vapors and
liquids in the vicinity of this or any other appliance.

Installation and service must be performed by a qualified
installer, service agency or the gas supplier.

Tested by:

919-088

FPI FIREPLACE PRODUCTS INTERNATIONAL LTD. 6988 Venture St., Delta, BC Canada, V4G 1H4

Installer: Please complete the details on the back cover

and leave this manual with the homeowner.

Homeowner: Please keep these instructions for future reference.

www.regency-re.com

FOR YOUR SAFETY
What to do if you smell gas:
Do not try to light any appliance
Do not touch any electrical switch:

do not use any phone in your
building.

Immediately call your gas supplier

from a neighbour's phone. Follow
the gas supplier's instructions.

If you cannot reach your gas

supplier, call the fire department.

04/04/12

WARNING!

HOT GLASS WILL

CAUSE BURNS

DO NOT TOUCH GLASS

UNTIL COOLED

NEVER ALLOW CHILDREN

TO TOUCH GLASS

SAFETY

FOR SAFE INSTALLATION AND OPERATION OF YOUR “Regency” HEATER,
PLEASE CAREFULLY READ THE FOLLOWING INFORMATION:

• All Regency gas-fired appliances must be installed
in accordance with their instructions. Carefully read all
the instructions in this manual first. Consult the building
authority having jurisdiction to determine the need for a
permit prior to commencing the installation.

• NOTE: Failure to follow these instructions could

cause a malfunction of the fireplace, which could result in
death, serious bodily injury, and/or property damage.

• Failure to follow these instructions may also void your
fire insurance and/or warranty.

GENERAL

• Installation and repair should be done by a qualified
service person. The appliance should be inspected
before the first use and, at least, annually by a qualified
service person. More frequent cleaning may be required
due to excessive lint from carpeting, bedding material,
etc. It is imperative the control compartments, burners
and circulating air passageways of the appliance be kept
clean.

• Due to high temperatures, the appliance should be
located out of high traffic areas and away from furniture
and draperies.

Children and adults should be alerted to the hazards
of high surface temperatures and should stay away
to avoid burn or clothing ignition.

• Young children should be carefully supervised when
they are in the same room as the appliance, Toddlers,
young children and others may be susceptible to accidental
contact burns. A physical barrier is recommended if there
are at risk individuals in the house. To restrict access to a
fireplace or stove, install an adjustable safety gate to keep
toddlers, young children and other at risk individuals out
of the room and away from hot surfaces.

• Clothing or other flammable materials should not be
placed on or near the appliance.

• To prevent injury, if the pilot or pilot and burners
have gone out on their own, open the glass door and
wait 5 minutes to air out before attempting to re-light
the fireplace.

• Always keep the area around these appliances clear
of combustible material, gasoline and other flammable
liquids and vapours.

• These appliances should not be used as a drying
rack for clothing or for hanging Christmas stockings/
decorations.

• Due to the paint curing on the fireplace, a faint odor
and slight smoking will likely be noticed when the fireplace
is first used. Open a window until the smoking stops.

Always connect this gas fireplace to a vent system and
vent to the outside of the building envelope. Never vent
to another room or inside the building. Make sure the
specified vent pipe is used, properly sized and of adequate
height to provide sufficient draft. Inspect the venting
system annually for blockage and signs of deterioration.

WARNING: Failure to position the parts in accordance

with the diagrams in this booklet, or failure to use only
parts specifically approved with this appliance, may result
in property damage or personal injury.

WARNING: Do not operate with the glass front removed,

cracked or broken. Replacement of the glass should be
done by a licensed or qualified service person.

• Never use solid fuels such as wood, paper, cardboard,
coal, or any flammable liquids, etc., in this appliance.

• Do not use this heater if any part has been under
water. Immediately call a qualified service technician to
inspect the heater and to replace any part of the control
or gas control systems that have been under water.

• Do not abuse the glass by striking it or slamming the
door shut.

FOR YOUR SAFETY

• Installation and service must be performed by a
qualified installer, service agency or gas supplier.

• This installation must conform to local codes or, in the
absence of local codes, to the current CAN/CSA-B149.1
Natural Gas and Propane Installation Code (Canada) or
National Fuel Gas Code ANSI Z223.1.2 (USA)

• To prevent injury, do not allow anyone who is
unfamiliar with the fireplace to operate it.

2

WARNING

HOT GLASS WILL

CAUSE BURNS

DO NOT TOUCH GLASS

UNTIL COOLED.

NEVER ALLOW

CHILDREN TO TOUCH

GLASS.

Regency L965E / HZ965E Gas Fireplace

TABLE OF CONTENTS

Dimensions: 5

Rating Label Location: 5

Copy of the safety label 6

INSTALLATION 7

Introduction: 7

Non-Combustible Material Zone: 7

Framing: 8

Internal chase: 8

External chase: 9

Corner framing: 10

Framing for sidewalls and mantel: 11

Typical Framing - Raised Hearth: 12

Installation of Fireplace Facing: 13

Receiver installation 14

Allowable vent configurations: 15

Vent Termination Restrictions: 16

Approved Vent Parts: 17

Installation of Flue Restrictor: 18

TV Installation Above Unit: 19

Planning Your Installation: 20

Assembly of the Unit: 20

Securing unit into Position: 20

Installation Of Non-combustible Wall And Hearth Board: 21

Installation Of Venting And Terminations: 21

Horizontal Installation: 22

Vertical Termination Installation: 23

Heat Distribution Kit installation 26

Power vent Kit installation 30

Door Removal and Installation: 38

Gas Hook-Up: 39

Electrical Hook-Up: 39

LP Gas Conversion: 40

Glass Burner Removal/installation: 43

Glass Crystal installation : 44

Optional Spa Stones Installation 44

Reflective panel installation / Removal: 45

Log Burner / Ember Bed removal / Installation: 46

Brick panel installation / Removal: 47

Log set installation: 48

Full screen door / screen Installation 50

Finishing trim: 51

START-UP & OPERATION 52

Normal Sounds During Operation: 52

Remote Control Operations: 52

Technical Data 52

System Description: 52

Wall Mounting The Receiver: 54

Operating Procedure: 54

Smart Thermostat (Transmitter Operation) 55

Remote Flame Control 55

Remote Actuated Accent Lights 55

Key lock 56

Low Battery Power Detection 56

Manual Bypass Of The Remote System 56

Split Valve Operation 56

Air Shutter Adjustment: 57

Diagnostic flash codes: 57

Wiring Harness 58

Air Intake

Lighting Instruction Label: 59

Light Bulb Replacement 60

: 59

CLEANING / ANNUAL SERVICE 60

Cleaning The Glass: 60

Replacing Glass: 60

Burner & Firebox Cleaning: 60

TROUBLESHOOTING 61

Appendix A - Optional Reduced Ceiling Height Installation 63

Warranty 66

Regency L965E / HZ965E Gas Fireplace

33

REQUIREMENTS

DIRECT VENT ONLY: This type is identified by the prefix DV. This appliance draws all of its air for combustion from outside

the dwelling, through a specially designed vent pipe system.
This appliance has been tested and approved for installations from 0 feet to 4500 feet (1372 m) above sea level.

In the USA: The appliance may be installed at higher altitudes. Please refer to your American Gas Association guidelines

which state: the sea level rated input of Gas Designed Appliances installed at elevations above 2000 (610 m) feet is to be
reduced 4% for each 1000 feet (305 m) above sea level. Refer also to National Fuel Gas Code, ANSI Z223.1/ NFPA 54,
local authorities, or codes which have jurisdiction in your area regarding the de-rate guidelines.

In Canada: When the appliance is installed at elevations above 4500 feet (1372 m), the certified high altitude rating shall

be reduced at the rate of 4% for each additional 1000 feet (305 m). Refer also to CSA-B149.1 Natural Gas and Propane
Installation Code, local authorities, or codes which have jurisdiction in your area regarding the de-rate guidelines.

• This appliance has been tested by INTERTEK TESTING SERVICES NA LTD. and found to comply with the established
VENTED GAS FIREPLACE HEATER standards in CANADA and the USA as follows:

VENTED GAS FIREPLACE HEATER (L965E/HZ965E; NG/LPG)

TESTED TO: ANSI Z21.88a-2009/CSA 2.33a-2009 VENTED GAS FIREPLACE HEATERS

CAN/CGA 2.17-M91 GAS FIRED APPLIANCES FOR HIGH ALTITUDES

CSA P.4.1-02 TESTING METHOD FOR MEASURING ANNUAL FIREPLACE EFFICIENCY

This Regency L965E/HZ965E Fireplace:

• Has been certified for use with either natural or propane gases. (See rating label.)

• Is not for use with solid fuels.

• Is approved for bedroom or bed sitting room. (IN CANADA: must be installed with a listed wall
thermostat. IN USA: see current ANSI Z223.1 for installation instructions.)

• Must be installed in accordance with local codes. If none exist, use current installation code CAN/
CSA-B149.1 Natural Gas and Propane Installation Code (Canada in Canada or ANSI Z223.1/NFPA
54 in the USA.

• Must be properly connected to an approved venting system and not connected to a chimney flue
serving a separate solid-fuel burning appliance.

• The flow of combustion and ventilation air not be obstructed.

IMPORTANT NOTICE (Regarding first fire up):
When the unit is turned on for the first time, it should be turned onto high without the fan on for

the first 4 hours. This will cure the paint, logs, gasket material and other products used in the
manufacturing process. It is advisable to open a window or door, as the unit will start to smoke and
can irritate some people. After the unit has gone through the first burn, turn the unit off including
the pilot, let the unit get cold then remove the glass door and clean it with a good gas fireplace
glass cleaner, available at your local Regency dealer.

4

Regency L965E / HZ965E Gas Fireplace

DIMENSIONS:

5-1/4"

(133mm)

18-3/4"

(476mm)

DIMENSIONS

Figure 1. Dimensions of the Firebox.

RATING LABEL LOCATION:

The Rating and Lighting instruction label is located below the door frame, underneath the
firebox attached to a chain. To access the label, slide the plate forward out from under the
firebox. Always return it when finished.

ELECTRICAL HOOK-UP:

An electrical junction box is provided and fastened to the right side of the fireplace. Power needs
to be brought to the electrical junction box. The power for the various control components are
all provided from the fan control module. Install the provided electric outlet and cover and plug
the the fan control module into it. See the Rating Label for the listed electrical requirements.

When installed, the L965E/HZ965E, must be electrically grounded in accordance with local
codes or, in the absence of local codes, with the National Electrical Code, ANSI/NFPA 70, or
the Canadian Electrical Code, CSA C22.1.

See Page 39.

52-5/16"

(1329mm)

Regency L965E / HZ965E Gas Fireplace

Figure 2. Rating/Lighting Label Location.

5

SAFETY LABEL

COPY OF THE SAFETY LABEL

DO NOT REMOVE THIS LABEL / N'ENLEVEZ PAS CETTE ETIQUETTE

Manufactured in Canada for /
Fabriqué dans le Canada pour:

WH-

VENTED GAS FIREPLACE HEATER ENVIRO MODEL:
FOYER AU GAZ A EVACUATION MODELE ENVIRO:

L965E

NAT: (Gaz naturel) LPG (Propane)

TESTED TO / TESTÉE SELON LES NORMES:
ANSI Z21.88-2009/CSA 2.33-2009 VENTED GAS FIREPLACE HEATERS / FOYER AU GAZ EVACUATION;
CAN/CGA 2.17-M91 GAS FIRED APPLIANCES FOR HIGH ALTITUDES / LES APPAREILS BRULANT GAZ POUR
UTILISATION EN HAUTES ALTITUDES; Can/CSA P.4.1-02 (R2006) TESTING METHOD FOR MEASURING ANNUAL
FIREPLACE EFFICIENCY / LA METHODE D'ESSAI POUR MESURER L'EFFICACITE DE CHEMINEE ANNUELLE.

INPUT (ENTRÉE): NAT: 0-4500 FT (1372 M) LPG: 0-4500 FT (1372 M)

MAX: 48,000 BTU (14.07 KW•h) MAX: 48,000 BTU (14.07 KW•h)
MIN: 16,000 BTU (4.68 KW•h) MIN: 17,000 BTU (4.98 KW•h)

MANIFOLD PRESSURE (PRESSION D’ADMISSION):
NAT: 3.5 in. WC (0.87kPa) / 1.6 in. WC (0.40kPa) LPG: 10 in. WC (2.48kPa) / 6.4 in. WC (1.59kPa)
MINIMUM GAS SUPPLY PRESSURE: (PRESSION MINIMALE D'ALIMENTATION DE GAZ PERMISE)
NAT: 5 in. Wc (1.24kPa) LPG: 12 in. Wc (2.98kPa)
ORIFICE SIZE: (DIMENSIONS DE L’ORIFICE)
NAT: Left # 45 DMS, Right # 41 DMS LPG: Left # 55 DMS, Right # 53 DMS
PILOT ORIFICE SIZE: (DIMENSIONS DE PILOTER L’ORIFICE)
NAT: # 62 DMS LPG: Left # 35 DMS

ELECTRICAL RATING:(EXIGENCES ÉLECTRIQUES) Fan type circulator (Ventilateur circulaire): 120V AC 60hz/ Less than 7Amp
CLEARANCES TO COMBUSTIBLES: (DISTANCE OBLIGATOIRE DES COMBUSTIBLES)
Stove side (Côté de poêle): 4 inches (10.2cm), Back (Arriére): 4 inches (10.2cm), Ceiling from bottom of unit (Du fond
d'unité au Plafond): 80” inches (203.2cm), From fireplace frame to side wall (Du frome de la cheminée au mur latéral): 10"
(25.5 cm), From base of the unit to shelf, header, or 12" (30.5cm) mantel (De la base de l'unité à une étagère, un en-tête,
ou un 12" manteau de cheminée): 52.25" (133cm)
VENT PIPE CLEARANCES:(ESPACES LIBRES DE VENTILATION) See manufacturer’s listing, label and installation
instructions. Verifeez l’identifaction, l’etiquette et les instructionsd’installation du fabricant. This appliance must be properly
connected to a venting system in accordance with the manufacturer's installation instructions. Cet appareil doit être
convenablement connecté à un système donner vent conformément aux instructions d'installation du fabricant.

VENTED GAS FIREPLACE HEATER - NOT FOR USE WITH SOLID FUELS.

BEDROOM OR BEDSITTING ROOM (IN CANADA with a listed wall thermostat). THIS APPLIANCE MUST BE PROPERLY
CONNECTED TO A VENTING SYSTEM IN ACCORDANCE WITH THE MANUFACTURER'S INSTALLATION
INSTRUCTIONS. FOR DIRECT DISCHARGE WITHOUT DUCT CONNECTION. This appliance must be installed as per
manufacturers installation instructions and in accordance with local codes if any. If none exist, use current installation code
CAN/CSA B149.1 in Canada or ANSI Z223.1/NFPA 54 in the USA. This vented gas fireplace is not for use with air filters.
FOR USE WITH GLASS DOORS CERTIFIED WITH THE APPLIANCE ONLY. This appliance is only for use with the type(s)
of gas indicated on the rating plate. A conversion kit is available for this appliance. This appliance is not convertible for use
with other gases, unless a certified kit is used.

WARNING: Do not operate the appliance until all sections have been assembled and installed in
accordance with the manufacturers instructions.
FOYER AU GAZ A EVACUATION - NE PAS EMPLOYER AVEC DES COMBUSTIBLES SOLIDES.

appareil peut être installé dans une chambre à coucher ou un studio. Cet appareil doit être branché correctement à un
système de conduits. Uniquement pour l'échappement direct sans raccord de conduit.Cet appareil doit être installé selon les
directives d'installation du manufacturier et selon les codes locaux, s'il y a lieu. Autrement, employez le code d'installation
en vigueur au Canada CAN/CSA B149.1. Ne pas utilliser de filtre a air avec ce foyer au gaz a evacuation. POUR L'USAGE
AVEC PORTES VITREES A CERTIFIE AVEC L'APPAREIL SEULEMENT. Cet apperareil doit etre utilise uniquement avec
le type de gaz indique sur la plaque. Cet appareil ne peut etre converti a d’autres gaz sauf si une trouse de conversion
certifee est utilisee.

assemblees et installees selon les instructions du fabricant.

MOBILE HOME: May be installed in an aftermarket, permanently located, manufactured home (USA only) or mobile home,
where not prohibited by local codes. See owner's manual for details. This appliance must be installed in accordance with the
current Standard for Mobile Homes, CAN/CSA Z240, or the Manufactured Home Construction and Safety Standard, Title 24
CFR, Part 3280, or when such standard is not applicable, the current Standard for Fire Safety Criteria for Manufactured
Home Installations, sites, and Communitties, ANSI/NFPA 501A.
LA MAISON MOBILE :

pour Maisons Mobiles, le BOITE/CSA Z240, ou les Normes de Construction et de Sureté des Maisons Pré-fabriquées (Titre 24 CFR, la
Partie 3280). Quand ces Normes ne sont pas en vigueur, il faut suivre les criteres pour la sureté (contre les increndies) et pour la
construction des Maisons Pré-fabriquées, leurs sites, ANSI/NFPA 501A, et des communautées aux Instructions du manufacturier.

MANUFACTURED BY (FABRIQUE PAR) : SHERWOOD INDUSTRIES LTD. 6782 OLDFIELD RD. SAANICHTON, BC, CANADA

CAUTION

flammable vapors away.

ADVERTISSEMENT: Ne pas utiliser l’appareil tant que toutes les sections n’ont pas ete

Peut être installé dans une maison mobile. Cet appareil doit être installé conformement aux Normes actuelles

: Hot while in operation. Do not touch. Keep children, clothing, furniture, or gasoline and other liquids having

ATTENTION

Sections of the venting system have not been installed.

: Très chaud quand allumé. Ne touchez pas, les brûlures sévères peuvent résulter.

FPI Fireplace Products
International Ltd.
Delta, BC, Canada

HZ965E

•

Certified for use in Canada & USA

Certifié pour installation au

Canada et aux Etats-Unis.

MAY BE INSTALLED IN

919-087

• •

16354

Cet

Tenez loin des enfants, des vêtements, des meubles,de l’essence ou d’autres fluides produisant des vapeurs inflammables.

J F M A M J J A S O N D 2012 2013 2014 2015

DATE OF MANUFACTURE: DATE DE FABRICATION:

Figure 3. Rating Label.

6

Regency L965E / HZ965E Gas Fireplace

INSTALLATION

PLANNING YOUR INSTALLATION

INTRODUCTION:

This section of the technical manual is for the use of qualified technicians only. Fireplace placement, hearths, facings, mantles, and venting terminations will
be covered, as well as the gas and electric systems. There are several installation safety guidelines that must be adhered to. Please carefully read the safety
precautions at the front of this manual.

Warning: Clearances must be sufficient to allow access for maintenance and service.

If installing a Power Vent Kit (706-922) or a Heat Distribution Kit (706-921), refer to the instructions included with the kits to aid in your planning.

NON-COMBUSTIBLE MATERIAL ZONE:

This installation guide will show you many options for installing your new L965E/HZ965E Some options include external chases, internal chases, rock facing
and corner installations. No matter what direction your installation takes, this illustration shows an area where no combustible building products may go. This
illustration applies to any and all installations for the L965E /HZ965E and should be used as the first reference before any others. Failure to comply with this
requirement can lead to elevated operating temperatures, degradation of materials or even result in fire. If you are unclear about any details contained here,
consult with your retailer prior to installation.

24”

(610mm)

52-5/16”

(1329mm)

11”

(279mm)

27-3/4”

(705mm)

Regency L965E / HZ965E Gas Fireplace

Figure 4. Non-Combustible Material Zone.

7

External Wall

Header

Flooring

Wall Thimble

Venting

INSTALLATION

FRAMING:

INTERNAL CHASE:

63"

(1600mm)

to centerline

Figure 5. Typical Framing for Internal Chase - General.

24"

(610mm)

Min. Chase Depth

44-3/4"

(1137mm)

Minimum

52-5/16"

(1329mm)

Minimum

52-5/16"

(1329mm)

To Header

Figure 6. Typical Framing for Internal Chase - Detailed.

8

Regency L965E / HZ965E Gas Fireplace

EXTERNAL CHASE:

INSTALLATION

Hearth Protector

63"

(1600mm)

to centerline

Figure 7. Typical Framing for External Chase - General.

24"

(610mm)

Min. Chase Depth

44-3/4"

(1137mm)

Minimum

52-5/16"
(1329mm)
To Header

Regency L965E / HZ965E Gas Fireplace

Figure 8. Typical Framing for External Chase - Detailed.

9

Wall Thimble

Venting

Wall Board

Fireplace Riser

Raised Hearth

Shelf

INSTALLATION

CORNER FRAMING:

44-3/4"

(1137mm)

Minimum

Figure 9. Typical Framing for Corner - General.

5

2-5/16"(1329mm)

Minimum to

Header/Shelf

Height from Base

of Unit

10

Figure 10. Typical Framing for Corner - Detailed.

Regency L965E / HZ965E Gas Fireplace

FRAMING FOR SIDEWALLS AND MANTEL:

0

2

Non-combustible

26

20

10

14

12

64810

10" (254mm)

No Mantel

Here

18-1/2”

0

Facing

INSTALLATION

The mantel’s maximum overhang is 10” (254mm)
at the minimum height of 52¼” (1327mm)
measured from the base of the fireplace.

The mantel can extend 1” (25.4mm) further for
every 1” (25.4mm) of height it is installed over the
minimum height, as shown in Figure 12.

Non-combustible mantels and mantel legs are
not limited to these dimensions.

Mantel temperatures are monitored during
testing and can reach 117°F (47°C) above room
temperatures. Make sure the finish on your
mantel is suitable for temperatures of this range.

33-1/4”

To Unit

Base

Top of
Fireplace
Opening

Figure 11. Mantel Clearances

44-3/4"(1137mm)

Minimum

Framing Width

Regency L965E / HZ965E Gas Fireplace

52-5/16"(1329mm)

Minimum

Fireplace Base to

Combustible Mantel

Figure 12. Typical Framing for Sidewalls & Mantel - Detailed.

11

Fireplace Platform

Combustible Riser

Non-Combustible

Hearth Covering

Non-Combustible

Insulating Board

INSTALLATION

TYPICAL FRAMING - RAISED HEARTH:

Warning: Failure to follow these guidelines may result in elevated operating temperatures, an inability to remove or install the door.

A non-combustible Hearth Insulation Board is required to be installed between any non-combustible hearth covering and any combustible floor­ing beneath.

The design of the unit is such that the fireplace must
be raised by the same distance as any additional
hearth covering or riser that are added in front of
the fireplace.
Figure 14 shows a raised hearth made of a wooden
construction hearth riser (B), covered with the insu­lation board provided and then covered with non­combustible slate (A). The thickness of the riser (B)
is 4” (102mm). The thickness of the slate (A) is 2”
(52mm). A+B=C which is 6” (152mm). In summary,
the fireplace must be raised by the same thickness
of any material added in front of the fireplace.
If the raised hearth is deeper or wider than the
Insulation Board provided with the unit, additional
non-combustible materials such as Backer Board
(cement board) can be used to build up to the same
thickness as the Insulation Board.
All header, ceiling or shelf dimensions are measured
from the floor that the fireplace sits on. Failure to
maintain minimum installation dimensions can lead
to elevated temperatures, fire or personal injury.
For optional Reduced Ceiling Height installations,
see Appendix A.

Figure 13. Typical Framing for a Raised Hearth - General.

Non-combustible

Figure 15. Fireplace Section for a Raised

12

Hearth Pad

52-5/16"(1329mm)

Minimum to

Combustible

Header Height

from Base of Unit

Hearth - WARNING.

Figure 14. Typical Framing for a Raised Hearth - Detailed.

Regency L965E / HZ965E Gas Fireplace

Stone Facing

Standard

Wall Board

Hearth

Fireplace

Door

Non-Combustible
Facing (Supplied)

Mantel

INSTALLATION OF FIREPLACE FACING:

Fireplace Door

Non-Combustible
Board (Supplied)

Tile or other non-combustible

facing including grout or cement

1

/2” (13mm)

Any Thickness

Fireplace Door

Optional Fronts

Non-Combustible
Board (Supplied)

Tile or other non-combustible

facing including grout or cement

3

/4” (19mm)

Minimum Air Gap

1

/2” (13mm)

Optional Edging

(Supplied)

Fireplace Door

Optional Fronts

Non-Combustible
Board (Supplied)

1

/2” (13mm)

1

/2” (13mm)

5

/8” (16mm)

Minimum Air Gap

Tile or other non-combustible

facing including grout or cement

INSTALLATION

Figure 16. Typical Facing for the Fireplace - General.

There are three (3) options for installing facing to your fireplace installation. Care must be
taken to ensure proper clearances are maintained.

Failure to maintain this clearance will lead to elevated operating temperatures and possible
discoloration of materials.

Three (3) possible installations include:

1) For fireplace facing less than 1” thick (total facing and non-combustible board combined)
with an optional front installed.

2) For fireplace facing greater than 1” thick with an optional front installed.

3) For any fireplace facing without an optional front installed.

Figure 17. Option 1 - Fireplace Facing Less

Than 1” (25.4mm) Thick.

NOTE: REQUIRES 5/8”(16mm)_AIR GAP

Figure 18. Option 2 - Fireplace Facing More
Than 1” (25.4mm) Thick With Optional Front

Installed.

NOTE: REQUIRES 3/4”(19mm) AIR GAP

Figures 17 to 19 highlight the relationships between the fireplace, optional front, and facing
installed.

Regency L965E / HZ965E Gas Fireplace

Figure 19. Option 3 - Any Fireplace Facing

Without Optional Front Installed.

13

Receiver Cover

Receiver

Wall Stud

Electrical Box

(Supplied)

INSTALLATION

RECEIVER INSTALLATION

Figure 22. Receiver Installation.

The Receiver is the heart of the remote control system. You need to access this receiver after installation to change the batteries (for operation
during a power failure), to program a new remote / receiver combination and to operate a manual override should you lose your remote control
or the batteries in the remote control lose their power.

The Receiver is connected to the fireplace with a wire harness that has a maximum length of 8 ft (2.4m). The connection point on the fireplace
is on the right side of the unit, where the gas valve and electronic ignition module is located. Because of the 8 ft (2.4m) limitation in the wiring
harness, the receiver needs to be mounted to the right side of the fireplace. An electrical box is provided for the receiver. Mount this electrical
box as you would any electrical outlet or switch box. Thread the cable and connector through the back of the electrical box and connect it to
the rear of the receiver. Secure the receiver into the electrical box. Once the facing of the fireplace installation is complete, install the receiver
cover, supplied with the unit as shown. The receiver cover also functions as a switch plate and allows for access to the program button, critical
for remote control operation.

Review the section in this manual regarding the remote control operations for more information on the functions of the receiver.

14

Regency L965E / HZ965E Gas Fireplace

9’6” (2.90m)

5’3” (1.60m)

* Horizontal Vent Sections rise1/4”/ft (21mm/m) *

20’ (6.10m)

40’ (12.19m)

35’ (10.67m)

30’ (9.14m)

25’ (7.62m)

1’ (0.305m)

15’ (4.57m)

15’ (4.57m)

5’ (1.52m)

10’ (3.05m)

20’ (6.10m)

INSTALLATION

ALLOWABLE VENT CONFIGURATIONS:

The vent chart, in Figure 23, illustrates the vent configurations that have been tested and approved for use with this appliance. 45˚ elbows are acceptable for
this installation and may be used instead of 90˚ elbows. You may use two (2) 45˚ elbows for every 90˚ elbow shown in this chart.

This appliance is also approved for use with 5” x 8” flex venting. For durability, safety and resistance to corrosion, we recommend you use a flex venting made
from aluminium. Only use flexible venting that is approved for fireplace applications. Flex vent runs must comply with the same limitations as the rigid vent
chart shown here. Flexible vent runs greater than 8’ total are not recommended. Mixed vent runs of both Flexible and rigid venting are allowed providing all
the proper connectors are utilized. See your vent providers’ catalogue for flex to rigid or rigid to flex adaptor numbers.

The restrictor settings shown in Figure 23, are recommended. Installation factors such as altitude, prevailing weather conditions such as temperature or
wind, or the number of elbows used may affect your final restrictor settings. Insufficient restriction may cause pilot outages or reduced efficiencies. Too much
restriction may lead to elevated operating temperatures, poor flame appearances, sooting or carbon deposits building up on burner effects or window glass.

Only use the restrictors supplied with this appliance.

Table 1: Vent Restrictor Sizes.

%

Restriction

40%

50%

60%

70%

80%

Ø of Flue

Restrictor

3.878”

(98.5mm)

3.540”

(89.9mm)

3.166”

(80.4mm)

2.742”

(69.6mm)

2.239”

(56.9mm)

Figure 23. Allowable Vent Configurations Chart.

Regency L965E / HZ965E Gas Fireplace

15

INSTALLATION

VENT TERMINATION RESTRICTIONS:

N

O

D

E

C

B

L

F

Fixed

Closed

Openable

B

B

Openable

Fixed

Closed

H

G

G

M

B

A

J

I

Termination Cap

Figure 24. Vent Termination Restrictions, refer to Table 2.

Table 2: Vent termination clearances, refer to Figure 24.

Letter Canadian Installation

A 12 in (30 cm) Clearance above grade, verandah, porch, deck, or

B

C 12 in (30 cm)* Clearance from permanently closed window (to prevent

D

E 19¼ in (49 cm) Clearance to unventilated soffit.

F 17¼ in (44 cm)* Clearance to outside corner.

G 17¼ in (44 cm) Clearance to inside corner.

H 3 ft (91 cm) within a height

I 3 ft (91 cm) 3 ft (91 cm)* Radial clearance around service regulator vent outlet.

J 12 in (30 cm) 9 in (23 cm) Clearance to non-mechanical air supply inlet to building,

K 6 ft (1.83 m) 3 ft (91 cm) above if within 10

L 7 ft (2.13 m

M 19¼ in (49 cm)

N 12 in (30 cm)* Clearance horizontally to any surface (such as an exte-

O 12 in (30 cm) Clearance above roof line for vertical terminations.

12 in (30 cm) 9 in (23 cm) Clearance from window or door that may be opened.

of 15 ft (4.5 m) above the

meter/regulator assembly

1

19¼ in (49 cm) Vertical clearance to ventilated soffit located above the

)t

Air Supply Inlet

US Installation

3 ft (91 cm) within a height of

15 ft (4.5 m) above the meter/

regulator assembly*

ft (3 m) horizontally

7 ft (2.13 m)

+

2

*t

Gas MeterG

balcony.

condensation).

terminal, within a horizontal distance of 2 ft (60 cm)
from center line of terminal.

Clearance to each side of center line extended above
meter/regulator assembly.

or the combustion air inlet to any other appliance.

Clearance to mechanical air supply inlet.

Clearance above paved sidewalk or paved driveway
located on public property.

Clearance under verandah, porch, deck, or balcony.

rior wall) for vertical terminations.

Restriction Zone

(Termination not allowed)

Description

K

A

1

In accordance with the current CSA B149, Natural Gas and Propane Installation Code.

2

In accordance with the current ANSI Z223.1 NFPA 54, National Fuel Gas Code.

* These numbers are only estimates. Clearance in accordance with installation codes and the requirements of the gas supplier.
t

A vent shall not terminate directly above a side walk or paved driveway that is located between two single family dwellings and it serves both dwellings.

+

Permitted only if verandah, porch, deck, or balcony is fully open on a minimum of two sides beneath the floor.

NOTE: Venting terminals shall not be recessed into walls or siding.

16

Regency L965E / HZ965E Gas Fireplace

16

APPROVED VENT PARTS:

Table 3: Vent part numbers (Must state if galvanized or black wanted, PART NUMBERS).

INSTALLATION

Part Description

6” Pipe Length

9” Pipe Length

12” Pipe Length

24” Pipe Length

36” Pipe Length

48” Pipe Length

60” Pipe Length

8 ½” Pipe Extension

16” Pipe Extension

Simpson
Duravent

Security Chim.

58DVA-06 SV5L6 5D7 5DT-06 5D6 TC-5DL6

58DVA-09 5DT-09

58DVA-12 SV5L12 5D12 5DT-12 5D12 TC-5DL1

58DVA-24 SV5L24 5D2 5DT-24 5D24 TC-5DL2

58DVA-36 SV5L36 5D3 5DT-36 5D36

58DVA-48 SV5L48 5D4 5DT-48 5D48 TC-5DL4

58DVA-60

58DVA-08A SV5LA12(12”)

58DVA-16A SV5LA24(24”)

American

Metal

5D7A

5D12A

5D16A
5D26A

Selkirk Int. Metal-Fab EXCELDirect

5DT-AJ12 5DAL

Flexible Length, 36” TC-5DLF

12” Adjustable Length TC-5DLT

45° Elbow

90° Elbow

Roof Flashing

Storm Collar

Ceiling Firestop

Wall Firestop

Wall Thimble

Horiz. Square
Termination

Horiz. Round Termination

58DVA-E45 SV5E45 5D45L 5DT-EL45 5D45L TE-5DE45

58DVA-E90 SV5E90 5D90L 5DT-EL90 5D90L TE-5DE90

58DVA-F6

SV5F /

SV5FA / SV5FB

5DF12

5DT-AF6

5DT-AF12

5DF

XF-6EF / XF-6EFA

/XF-6EFB

58DVA-SC SV5FC 5DSC 5DT-SC 5DSC TM-SC

58DVA-FS SV5BF 5DFSP 5DT-FS TM-5CS

58DVA-WFS 5DFS

58DVA-WT SV5RMS 5DWT 5DT-WT 5DWT TM-5WT

58DVA-HC-* SV5CHC 5DHCS 5DT-HC 5DHT TM-5HT/TM-5DHT

5DHC

Horizontal Sconce
Termination

Vert. Termination, High
Wind

Vinyl Siding Standoff

Flex Venting 5” and 8”

*Several color choices

IMPORTANT: This chart covers the major components for each of these manufacturers only. Refer to the manufacturers’ catalogue for further
details on roof flashings and other installation items

The L965E/HZ965E fireplace has been tested and certified for use with AMERICAN METAL PRODUCTS “AMERIVENT DIRECT”, SIMPSON
DURAVENT TYPE GS PIPE FOR GAS STOVES. SECURITY CHIMNEY’S “SECURE VENT DIRECT VENT SYSTEM”, SELKIRK “DIRECT­TEMP VENT SYSTEM”, and EXCELDIRECT “ICC“ kits are available for horizontal and vertical venting. When planning an installation, it will be
necessary to select the proper length of vent pipe for the particular requirements.
WARNING: Do not mix parts from different vent manufacturers’ systems.
EXCEPTION TO WARNING: This product has been evaluated by Intertek for using a Direct Vent GS starting collar in conjunction with Secure
Vent, Direct-Temp, and Ameri Vent Direct venting systems. Use of these systems with the Direct Vent GS starting collar is deemed acceptable
and does not affect the Intertek WH listing of the appliance.

58DVA-VCH SV5CGV 5DVC 5DT-VT 5DVT

58DVA-VSS SV5VS 5DHVS 5DT-VS 5DVS TM-VSS

Duraflex

Regency L965E / HZ965E Gas Fireplace

17

INSTALLATION

Manufacturer Trade Name Nominal Sizes

Table 4: Approved Vent Manufacturers

American Metal Products AmeriVent Direct

Security Chimneys International LTD Secure Vent

Selkirk Metalbestos Direct-Temp

Simpson Dura-Vent Direct Vent GS

EXCELDirect ICC

INSTALLATION OF FLUE RESTRICTOR:

Figure 25: Installation of Flue Restrictor.

6) Re-install the Light Covers, Firebox Liners, Burners and log sets and the Glass Door.

7) Run the unit for ½ hour to check for proper operations and flame appearance.

5” x 8”

5” x 8”

5” x 8”

5” x 8” Co-axial Vent

5” x 8”

Flue Restrictors are necessary to keep the
fireplace running at its intended efficiency. They
are also required to counteract the effect that
taller vertical vent runs may have on the appliance.
The additional venting action that tall vertical vent
systems may have can result in poor pilot and/
or burner operations and possibly nuisance shut
downs. Generally, the vent restriction may be less
than what is shown in the vent chart, but not greater.
The vent restrictor size is shown in percentages,
meaning that a 40% restrictor restricts the vent
40% from its fully un-restricted vent size.

1) Remove the Glass Door; refer to Door

removal anD InstallatIon.

2) Remove the Burner and/or Log Set; refer
to Burner removal anD InstallatIon.

3) Remove the Reflective or Brick Panels;
refer to reflectIve or BrIck Panel

InstallatIon.

4) Refer to the Vent Chart (Figure 23) for selection

of the appropriate Restrictor.

5) Using the two (2) ¼” T-20 screws provided with

the restrictor, fasten the Restrictor into the Flue
Outlet as shown in Figures 25 & 26. Make sure
the diagonal holes line up with the diagonal holes
located in the Flue Outlet Box Use a powered
driver to drive the screw in. Be careful not to
over-torque the screw and strip the threads.

18

Figure 26: Installation of Flue Restrictor -

Close-Up.

Regency L965E / HZ965E Gas Fireplace

INSTALLATION

TV INSTALLATION ABOVE UNIT:

During the development of the L965E/HZ965E, we took into consideration that in some installations TV’s or flat panel monitors may be located above the
mantel. Although we can not anticipate every possible installation variable, we took time to evaluate the suitability of the installation of a TV or Plasma display
above the mantel. We carried out testing to evaluate what possible operating temperatures that may be experienced when the appliance was installed in an
internal chase. A mantel was installed with the maximum overhang at the minimum allowable installation height, with a full 13” (330mm) shelf installed over
the unit (see section non-comBustIBle materIal Zone).

The area above the mantel, within 4 inches (102mm) of the wall was measured under maximum operating conditions and found to not exceed 120°F (49°C).
Variations of mantel overhangs, shelf depths or ceiling heights will affect this temperature. Please refer the TV owner’s manual for information on acceptable
operating conditions. Care must be taken to evaluate your specific installation and operating conditions when deciding to install electronic equipment above
or near this appliance when it is in operation. Always consult your TVs owner’s manual to ensure that this application is an approved installation.

SEE NOTE BELOW

Figure 27: Installation of TV Above the Unit.

IMPORTANT: Temperature acceptance levels in TV’s vary greatly. Before installing any electronic appliance above this fireplace, first

verify temperature requirements from the TV manufacturer. See temperatures above for guidance. Regency will not be
responsible for heat damage to electronic appliances.

Regency L965E / HZ965E Gas Fireplace

19

Side

Stand-Offs

(x4)

Drywall Supports (x2)

Floor Nailing Flanges (on both sides)

INSTALLATION

QUALIFIED INSTALLERS ONLY

PLANNING YOUR INSTALLATION:

Prior to starting your venting installation, refer to the section on Allowable Vent Configurations to make sure your plans fall into the allowable limits of
horizontal and vertical installations.

When planning your installation, it will be necessary to select the proper length of vent pipe for your particular requirements. For horizontal installations,
refer to the section on Clearances to Combustibles to determine the minimum clearance from the rear of the appliance to the wall. It is also important
to note the wall thickness. Select the amount of vertical rise desired for “vertical-to- horizontal” type installations. To determine the length of vent pipe
required for vertical installations, measure the distance from the appliance flue outlet to the ceiling, the ceiling thickness, the vertical rise in an attic or
second story, and allow for sufficient vent height above the roofline. For two-story applications, firestops are required at each floor level. If an offset is
needed in the attic, additional pipe and elbows will be required.

ASSEMBLY OF THE UNIT:

Left and Right

Facing Support

1. Using eight (8) T-20 screws provided, install the

2. Using eight (8) T20 screws provided, attach

Figure 28: Installation of Supports & Heat

shield.

facing supports right and left as well as the heat
shield in the middle, as shown in Figure 28.

both back stand-offs, as shown in Figure 29.

SECURING UNIT INTO POSITION:

Once the unit is in its final position, confirm that you have access to power, gas
supply, that your non-combustible zone requirements are met, that you meet all the
minimum vent requirements, and that your planned vent terminal location will meet
all of the vent termination clearances. Secure the unit to the floor, with at least four
(4) wood screws, two (2) on either side of the unit’s bottom nailing flange. Secure the
side stand-offs to the framing members using four (4) wood screws, one (1) for each
stand-off and to the header, one (1) wood screw for each facing support.

Figure 29: Installation of Back Stand-Offs.

20

Figure 30: Securing the Unit.

Regency L965E / HZ965E Gas Fireplace

Vertical Termination

45° Elbow

Vent Sections

Storm Collar

Roof Flashing

Fire Stop

Horizontal Termination

Wall Thimble

90° Elbow

45° Elbow (Supplied)

Heat Shield

Vent Section(s)

Minimum - 18”

Recommended - 2’

QUALIFIED INSTALLERS ONLY

INSTALLATION OF NON-COMBUSTIBLE WALL AND HEARTH BOARD:

Install the non-combustible wall board and hearth protector provided with the
unit. The side boards are interchangeable and are secured with facing screws
(¾” screws provided), three (3) to each side of the unit and three (3) to each
side frame member. The top board is secured with three (3) facing screws along
the top frame (header), three (3) along the top nailing flange of the unit and two
(2) on each vertical frame member. Also secure the top wall board to the heat
shield behind it with two (2) screws and each facing support upright with two (2)
screws. See the section on hearth installation for installing the hearth protector,
required with the installation of this unit. All the screws required to attach the
wall board sides and top to the unit have corresponding holes already located
on the units nailing flanges, facing supports and heat shield.

INSTALLATION OF VENTING AND TERMINATIONS:

Read all instructions carefully before starting the installation. Failure to follow
these instructions may create a fire or other safety hazard, and will void the
warranty.

INSTALLATION PRECAUTIONS:

• Do not install any damaged venting or vent components.

• Do not modify any vent or termination component.

• Do not install any vent component that is not an approved vent component
for this appliance.

• Do not use any instructions other that those included in this manual or those
included by the vent component manufacturer with the venting. When there
are discrepancies between the two, this manual will be considered the final authority.

Consult your local building codes before beginning the installation.

INSTALLATION

Non-Combustible
Hearth Protection

Figure 31: Installation of Wall & Hearth Board.

Figure 32: Typical Minimum Vent Configurations

Regency L965E / HZ965E Gas Fireplace

- Horizontally Terminated.

Figure 33: Typical Vent Configurations

- Vertically Terminated.

21