Regency IG34 Owners & Installation

Page 1
Owners & Installation
IG34 GAS INBUILT
LISTINGS AND CODE APPROVALS
These gas appliances have been tested in accordance with AS4553, NZS 5262 and
have been certied by the Australian Gas
Association for installation and operation as described in these Installation and Operating
Instructions.
Your unit should be serviced annually by an authorised service person.
PLEASE KEEP THESE INSTRUCTIONS FOR FUTURE
REFERENCE
WARNING: Improper installation, adjustment, altera­tion, service or maintenance can cause injury or property damage. Refer to this manual. For assistance or additional in­formation consult an authorised installer, service agency or the gas supplier.
FOR YOUR SAFETY Do not store or use gasoline or other am­mable vapours and liquids in the vicinity of this or any other appliance.
Installation and service must be performed by an authorised installer, service agency or the gas supplier.
Models: IG34-NG IG34-LPG IG34-ULPG
FOR YOUR SAFETY What to do if you smell gas: Do not try to light any appli-
ance
Do not touch any electri-
cal switch: do not use any phone in your building.
Immediately call your gas
supplier from a neighbour's phone. Follow the gas sup­plier's instructions.
If you cannot reach your
gas supplier, call the re
department.
918-793d
04.08.15
Page 2
REGENCY
GAS INBUILT FIREPLACE
TO THE NEW OWNER
Congratulations! You are the owner of a state-of-the-art Gas Inbuilt Fireplace by FPI. The Regency Gas Fireplace Series of appliances has been designed to provide you with all the warmth and charm of a replace, at the ick of a switch. The model IG34 of this series has been approved by Australian Gas Association for both safety and efciency. As it also bears our own mark, it promises to provide you with economy, comfort and security for many trouble free years to follow. Please take a moment now to acquaint yourself with these instructions and the many features of your Regency Fireplace.
UNIT DIMENSIONS
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Regency IG34 Gas Inbuilt Fireplace
Page 3
TABLE OF CONTENTS
DATA BADGE
Copy of Data Badge .....................................................4
INSTALLATION
Important Message ........................................................5
For Your Safety .............................................................. 5
Before You Start ............................................................5
Installation Checklist ......................................................5
Materials Required ........................................................5
Minimum Fireplace Dimensions ....................................6
Clearances To Combustibles ......................................... 6
Gas Connection ............................................................6
Flueing ...........................................................................6
Flue Liner Installation ....................................................7
Gas Pipe Pressure Testing ............................................ 7
Installation in masonry or zero clearance chimney........8
Aeration Settings ...........................................................9
Conversion from NG to LPG........................................10
Conversion from NG to ULPG .....................................12
Optional Stainless steel inner panel install .................. 14
Log set installation .......................................................15
Glass Door installation.................................................18
Standard Flush Door ...................................................18
Optional Flush Trim .........................................................
Faceplate & Optional plinth trim Assembly ..................19
Faceplate and door frame Installation .........................20
Thermodisc installation ................................................21
Final Check..................................................................22
Wiring standard ...........................................................22
Operating Instructions ................................................23
Lighting Instructions.....................................................23
Shutdown Instructions .................................................23
First Fire ......................................................................23
Remote Control ..........................................................23
Summary of Controls ..................................................23
Fan Operation..............................................................23
Copy Of Lighting Instruction Plate ............................... 24
Normal Operating Sounds Of Gas Appliances ............24
Resetting the unit.........................................................24
MAINTENANCE
Door Glass ..................................................................25
Replacement ...............................................................25
Glass Gasket ...............................................................25
Fan Maintenance .........................................................26
Valve assembly replacement .......................................27
PARTS LIST
Electronic Components Parts List ...............................28
Main Assembly ............................................................29
Faceplate Assembly ....................................................30
WARRANTY
Regency IG34 Gas Inbuilt Fireplace
Warranty ......................................................................34
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Page 4
DATA BADGE
This is a copy of the label that accompanies each Regency IG34 Gas Inbuilt replace. We have printed a copy of the contents here for your
review.
DATA BADGE NOTE: Regency units are constantly being improved.
Check the label on the unit and if there is a difference, the label on the unit is the correct one.
4
(Australia Only)
Regency IG34 Gas Inbuilt Fireplace
Page 5
INSTALLATION
IMPORTANT MESSAGE
The Regency Gas Inbuilt must be installed in accordance with these instructions. Carefully read all the instructions in this manual rst.
Note: Failure to follow these instructions
could cause a malfunction of the heater which could result in death, serious bodily injury, and/or prop­erty damage. Failure to follow these
instructions may also void your re
insurance and/or warranty.
FOR YOUR SAFETY
This appliance requires air for proper combus­tion. Always provide adequate combustion and ventilation air. Follow instructions and information in the current AS5601, NZS 5262 or local codes. Consult the "authority having jurisdiction" to determine the need for a permit
prior to starting the installation.
MATERIALS REQUIRED
A 240 Volt AC power cord is hooked up to the unit. Plug 3 wire cord into a suitable receptacle. Do not cut the ground terminal off under any circumstances.
When connected with 240 volts, the appliance
must be electrically grounded in accordance
with local codes.
This unit is polarity sensitive and will not operate if polarity is incorrect.
WARNING:
Suitable for installation into a masonry replace only.
BEFORE YOU START
Installation is to be carried out ONLY by an authorised person.
1) The appliance shall be installed in accord-
ance with the manufacturer's installation instructions, local gas tting regulations, municipal building codes, water supply regulations, electrical wiring regulations, with AS5601. (AGA gas installation code) NZS 5262(New Zealand)
2) Installation and repair should be done ONLY by an authorised person.
3) The appliance should be inspected before
use and at least annually by an authorised service person. More frequent cleaning may be required due to excessive lint from carpet­ing, bedding material, etc. It is imperative that control compartments, burners and circulating air passageways of the appliance be kept clean and free from excessive lint from carpeting.
4) See general construction and assembly instructions. This appliance may only be in­stalled in a ued, non-combustible replace. The appliance and ue should be enclosed when installed or passing through a living area, where children may come in contact
with it.
5) Always connect this space heater to a chim­ney and ue to the outside of the building envelope. Never ue to another room. Make sure that the ue is properly sized and is of adequate height to provide the proper draft.
6) Inspect the ueing system annually for blockage and any signs of deterioration.
7) Any safety glass removed for servicing must
be replaced prior to operating the appliance.
8) To prevent injury, do not allow anyone who is unfamiliar with the operation to use the replace.
9) Installer must mechanically attach the sup­plied label to the inside of the rebox of the replace into which the gas replace insert
is installed.
INSTALLATION
CHECKLIST
Before installing vent system ensure that the damper plate is open and secure to prevent the damper plate from falling down and crushing
the liner.
The FPI Gas Inbuilt is installed as listed.
1) Check all clearances to combustibles, (Refer
to sections "Minimum Fireplace Dimensions and Clearances to Combustibles)
2) Make the gas connection. (Refer to section
"Gas Connection")
3) Install the 3" (76.2mm) ue liner to the sliding
connector plate. (Refer to section "Flue Liner Installation.")
4) Slide the unit half way into the replace.
5) Pull the vent connector plate through the
tapered brackets and fasten to the front plate. Refer to section "Flue Liner Installation.")
6) Slide the unit fully into the replace.
7) Test gas pressure (Refer to section "Gas
Pipe Pressure Testing"). Check aeration system (Refer to section "Gas Insert Aeration System").
8) Install standard and optional features. Refer
to the following sections:
a. Log Set
b. Faceplate & Door Trim
c. Inner Stainless Panels
9) Final check: Before leaving this unit with the
customer, the installer must ensure that the appliance is ring correctly. This includes:
a) Clocking the appliance to ensure the
correct ring rate.
b) Adjusting the primary air and restrictor
settings, if required, to ensure that the ame does not carbon.
Regency IG34 Gas Inbuilt Fireplace
"WARNING: This replace has been converted for use with a gas replace insert only and cannot be used for burning wood or solid fuels unless all original parts have been replaced, and the replace re-approved by the authority having jurisdiction."
TO BE INSTALLED ON A
NOTE:
NON- COMBUSTIBLE FLOOR.
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Page 6
INSTALLATION
MINIMUM FIREPLACE
DIMENSIONS
The minimum replace dimensions for the Regency gas space heater are shown in the following diagrams:
CLEARANCES TO
COMBUSTIBLES
Minimum Clearances to Combustibles
From Unit Sides A 10" / 255mm Ceiling B 47.5" / 1205mm Mantel C 13" / 330mm
Max. Mantle Depth E 12" / 305mm
(see Dia. 2)
Min. Alcove Width F 48" / 1220 mm Max. Alcove Depth G 36" / 915 mm
*No hearth required.
Mantel Clearances
Note: A non-combustible mantel may be
installed at a lower height if the fram­ing is made of metal studs covered with a non-combustible board.
GAS CONNECTION
GAS CONNECTION WARNING: Only persons licensed to work
with gas piping may make the
necessary gas connections
to this appliance.
1) If the appliance is to be installed into an
existing chimney system, thoroughly clean the masonry replace.
2) The appliance is provided with an opening
on the right hand side of the control
compartment. The 9.5mm (3/8") exible gas hose provided needs to be brought in from behind this opening. Ensure all gas
connections are tight.
3) Locate the center point where the vent
will pass through the chimney above the appliance. Move the appliance into the exact location where it is to be installed. Ensure that the Insert is level.
FLUEING
THE APPLIANCE MUST NOT
BE CONNECTED TO A
CHIMNEY FLUE SERVING A
SEPARATE SOLID FUEL
BURNING APPLIANCE AND
MUST BE TERMINATED TO
THE OUTDOORS.
This appliance is designed to be attached to
two 3" (76mm) co-linear aluminium ex running the full length of the chimney. The ue length must be a minimum length of 8 ' (2.44m) and a maximum of 35' (10.7m). See chart below for minimum distances from roof. Periodically check that the vent is unrestricted.
Masonry chimneys may take various contours which the exible liner will accommodate.
However, keep the exible liner as straight as
possible, avoid unnecessary bending.
The Air Intake pipe must be attached to the inlet air collar of the termination cap.
Part # Description
948-305 76mm Flex - 10.6m 46dva-gk Simpson Duravent Adaptor 46dva-vch Simpson Vertical high wind cap
6
C
L
Note: When installing the ueing, identify
the ues.
Mark one exhaust and one intake as
indicated on the top of the unit.
Gas Inlet
Regency IG34 Gas Inbuilt Fireplace
Page 7
INSTALLATION
The Air Intake pipe must be attached to the inlet air collar of the termination cap.
FLUE LINER
INSTALLATION
1) Cut the ex liner as required.
2) Mark the end of one liner to indicate Inlet.
3) Connect the other end of the above liner to
the inlet side of the termination adaptor, seal connection with high temperature silicone. Secure with gear clamp.
4) Connect the 2nd liner to the exhaust side
of the adaptor, seal connection with high
temperature silicone. Secure with gear clamp.
Be careful not to damage thermal insula-
tion when sliding on vent connector plate.
This could cause blockage.
9) Connect the 2nd liner to the exhaust collar
marked with an "E", seal connection with high temperature silicone. Secure with gear clamp.
4) Seal and or check the pilot outlet (# 8)
5) The pressure check should be carried out
with the unit burning and the setting should be within the limits specied on the safety
label.
6) When nished reading manometer, turn
off the gas valve, disconnect the hose and
tighten the screw (clockwise) with a 1/8" at screwdriver. Screw should be snug,
but do not over tighten.
S.I.T. Valve Description
1) On-Off Solenoid Valve EV1
2) On-Off Solenoid Valve EV2
3) Inlet Pressure Test Point
4) Outlet Pressure Test Point
5) Connection for Pressure Regulator/
Combustion Chamber Compensation
6) Pressure Regulator for Minimum and
Maximum Outlet Pressure
7) Gas Outlet Pressure Electric Modulator
8) Pilot Outlet
9) Main Gas Outlet
10) Side Outlet
5) Install ashing.
6) Insert both liners into chimney, passing
through the damper opening.
7) Install termination cap.
8) Connect the marked end of the liner to the inlet
collar of the vent connector plate marked with an "I", seal connection with high temperature silicone. Secure with gear clamp.
Install to AS5601 (Australia) / NZS 5262 (New Zealand)
GAS PIPE PRESSURE
TESTING
The appliance must be isolated from the gas supply piping system by closing its individual manual shut-off valve during any pressure testing of the gas supply piping system at test pressures equal to or less than 1/2 psig. (3.45 kPa). Disconnect piping from valve at pressures over 3.45 kPa (14" w.c.).
The manifold pressure is controlled by a regulator built into the gas control, and should be checked at the pressure test point.
Note: To properly check gas pressure,
both inlet and manifold pressures should be checked using the valve pressure ports on the valve.
1) Make sure the valve is in the "OFF"
position.
2) Loosen the "IN" (# 3) and/or "OUT" (# 4)
pressure tap(s), turning counterclockwise with a 1/8" wide at screwdriver.
3) Attach manometer to "IN" and/or "OUT"
pressure tap(s) using a 5/16" (8mm) ID
hose.
Regency IG34 Gas Inbuilt Fireplace
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Page 8
INSTALLATION
51-76mm
Flex Liners
Existing Chimney
INSTALLATION IN MASONRY OR ZERO CLEARANCE CHIMNEY
1) Measure and record dimensions to determine total
Flex Liner length requirements (see instructions below for details).
2) Carefully feed the liner down the chimney (masonry or zero clearance) and out through the damper. One person should feed the liner through the chimney, and another person should pull the liner from the bottom.
3) After carefully feeding the Flex Liner down the chim­ney to the bottom, form and angle to line up the Flex
Liner with the vent opening on the appliance.
Important: Do not let the Flex Liner sag below the level
at which it will connect to the appliance or connector.
This could allow hot gas to become trapped and poten­tially become a re hazard. The Flex Liner path should always be sloped up toward the Termination Cap.
4) Temporarily secure the Flex Liner at the top of the chimney. Be sure to leave 2-3 inches of ex above the existing chimney to allow for connection to the Termina­tion Kit (Baseplate and Adaptor).
Note: If you are planning to extend the height of the chimney using Direct Vent GS Pipe, please refer to the Direct Vent Installation Instructions for information con­cerning the proper procedure and restrictions of Direct
Vent Pipe.
Also, consult the appliance manufacturer for any height restrictions of the chimney.
9) Connect the Co-Linear Flex to the two outlets on the top of the appliance using four sheet metal screws each. See the appliance manufacturer's instructions for de­tails. Make sure the Flex Liners do not sag behind the appliance. Finally, move the appliance into its appropri­ate place. Mount the Adaptor to the Baseplate using sheet metal screws.
5) Repeat Steps 1-4 for second length of Flex Liner.
6) At the top of the chimney, slide the Baseplate over
the tow ends of the Flex Liner and secure it to the sur­rounding masonry using masonry anchor bolts. Before installing the baseplate, run a bead of non-hardening seal and between the Baseplate and the masonry to prevent moisture from entering the chimney. Note: Verify that there is sufcient room to mount the Baseplate on to the masonry. You must have a level surface in order to install the Baseplate properly.
7) Attach the Flex Liner ends at the top of the chimney to the Co-Linear to Co-Axial Adaptor. Use four sheet metal screws to connect each Flex Liner run to the
Adaptor.
8) Twist lock the Vertical Termination Cap to the Adap- tor.
8
Regency IG34 Gas Inbuilt Fireplace
Page 9
System Data
IG34
IG34-NG: For 0 to 610 meters altitude IG34-LPG: For 0 to 610 meters altitude IG34-ULPG: For 0 to 610 meters altitude
Burner Inlet Orice Sizes: NG LPG ULPG Burner #37 #52 #53
Max. Input
NG 31.7 mj LPG 30.6 mj ULPG 26.4 mj
Min. Input
NG 21.1 mj LPG 25.1 mj ULPG 20.9 mj
Supply Pressure
NG 1.13 kPa LPG 2.75 kPa ULPG 2.75 kPa
INSTALLATION
Manifold Pressure HIGH LOW
NG 0.87 kPa 0.4kPa LPG 2.51 kPa 1.6kPa ULPG 2.51 kPa 1.6kPa
Electrical: 240 V. 50Hz. Circulation: High/Off/LO speed fan, 150/89 CFM. Log Set: Ceramic ber, 7 per set.
Aeration Setting
NG 13mm open LPG 13mm open ULPG 13mm open
AERATION SETTINGS
The burner aeration is factory set but may need adjusting due to either the local gas supply, air supply or altitude. This adjustment is performed by the installer. (Close the aeration for a more yellow ame, or open it to make the ame bluer). NG: 13mm open LPG: 13mm open ULPG: 13mm open
Note: Any damage due to carboning resulting from improperly setting the aeration and restrictor setting controls is NOT covered
under warranty.
Regency IG34 Gas Inbuilt Fireplace
9
Page 10
INSTALLATION
IG34
Conversion Kit #486-968 for NG to LPG Model
THIS CONVERSION MUST BE DONE BY A QUALIFIED GAS FITTER
onversion Kit 486-968 Contains:
IF IN DOUBT DO NOT DO THIS CONVERSION !!
Conversion Kit #486-968 for NG to LPG Model
12) Replace the yellow "NG" label with
9) Pull out the pilot hood by hand.
the red "ULPG" label.
. Part # Description 904-345 Burner Orifi ce #51 918-273 Red "LPG" label 918-272 Label "Converted to LPG"
918-823 Instruction Sheet
Shut off the gas supply and unplug
the power cord.
Remove the glass door, logs and
lava rock.
Remove the rear log tray by remov­ing the 2 screws. (Log tray must be rotated to clear the burner.)
Remove the grate.
Remove the burner and ensure the
aeration setting is 13 mm open.
Remove burner orifi ce with a 1/2"
wrench and discard. Use a wrench to hold on to the elbow behind the orifi ce.
Pilot
Hood
Pilot
Hood
removed
Pilot
Orifi ce
10) Remove the pilot orifi ce with the
allen key.
13) Carefully pull out the control box.
NOTE: The control box is held in
place with velcro.
14) Remove the heat shield from the
control box by removing the 2
screws.
15) Remove the control box cover by
undoing the 3 screws.
Manoeuvre through antenna.
Antenna
Control Box
Cover
16) Remove the jumper using a plier.
Burner
Reinstall new burner orifi ce LPG
stamped #51 and tighten.
Apply the conversion label "This
unit has been converted to ULPG" over top of the serial number decal.
Note: Aeration settings do not need
to be adjusted.
10
11) Put in the new LPG orifi ce with the
allen key. Then put back the pilot hood.
Jumper Location
Jumper
17) Reverse steps 13, 12, 11, 6, 5, 4, 3
& 2.
Regency IG34 Gas Inbuilt Fireplace
Page 11
INSTALLATION
IG34
18) Turn on gas supply and plug in
19) Adjusting the Outlet Pressure
All the adjustments must be carried out in the following order:
Remove the modulator plastic cap (A) using needle nose
pliers.
Maximum pressure: Turn the unit ON to its highest input
rating. Screw in the nut (B) to increase the outlet pressure and screw it out to decrease it. Use a 10 mm wrench.
power cord.
NOTE: The outlet pressure must be set to maximum 2.51
kPa.
Minimum pressure: Remove one of the cables connect-
ed to the electric modulator. While holding the nut (B) with a wrench, screw in the screw (C) to increase the pressure and screw it out to decrease it. Use a screwdriver 6 x 1 blade.
NOTE: The outlet pressure must be set to minimum 1.6
kPa.
After carrying out all adjustments, block the setting screws with paint, taking care not to obstruct the breather orifi ce of the pressure.
Put back the modulator plastic cap.
WARNING: To ensure the correct operation of the modu-
lator it is necessary that the plastic cap (A) is returned to its original location.
A
B
20) Turn on gas supply and plug in power cord.
C
Cable
Electric
Modulator
21) At the end of all setting and adjustment operations, check
electrical installation and gas leaks.
22) Check operation of fl ame control.
23) Check for proper fl ame appearance and glow on logs.
Installer Notice: These instructions must be left with the appliance.
Regency IG34 Gas Inbuilt Fireplace
11
Page 12
INSTALLATION
IG34
Conversion Kit #486-967 for NG to ULPG Model
Conversion Kit #486-967 for NG to ULPG
THIS CONVERSION MUST BE DONE BY A QUALIFIED GAS FITTER
Conversion Kit 486-967 Contains:
Qty. Part # Description 1 904-345 Burner Orifi ce #53 1 918-273 Red "ULPG" label 1 918-272 Label "Converted to ULPG" 1 910-037 LPG Pilot Injector 1 918-824 Instruction Sheet
1) Shut off the gas supply and unplug
the power cord.
2) Remove the glass door, logs and
lava rock.
3) Remove the rear log tray by remov-
ing the 2 screws. (Log tray must be rotated to clear the burner.)
4) Remove the grate.
5) Remove the burner and ensure the
aeration setting is 13 mm open.
6) Remove burner orifi ce with a 1/2"
wrench and discard. Use a wrench to hold on to the elbow behind the orifi ce.
IF IN DOUBT DO NOT DO THIS CONVERSION !!
9) Pull out the pilot hood by hand.
Pilot
Hood
Pilot
Hood
removed
Pilot
Orifi ce
10) Remove the pilot orifi ce with the
allen key.
12) Replace the yellow "NG" label with
the red "ULPG" label.
13) Carefully pull out the control box.
NOTE: The control box is held in
place with velcro.
14) Remove the heat shield from the
control box by removing the 2
screws.
15) Remove the control box cover by
undoing the 3 screws.
Maneuver through an
Antenna
Control Box
Cover
16) Remove the jumper using a plier.
tenna.
Burner
7) Reinstall new burner orifi ce ULPG
stamped #53 and tighten.
8) Apply the conversion label "This
unit has been converted to ULPG" over top of the serial number decal.
Note: Aeration settings do not need
to be adjusted.
12
11) Put in the new LPG orifi ce with the
allen key. Then put back the pilot hood.
Jumper Location
Jumper
17) Reverse steps 13, 12, 11, 6, 5, 4, 3
& 2.
Regency IG34 Gas Inbuilt Fireplace
Page 13
INSTALLATION
IG34
ws
18) Turn on gas supply and plug in
19) Adjusting the Outlet Pressure
All the adjustments must be carried out in the following order:
Remove the modulator plastic cap (A) using needle nose
pliers.
Maximum pressure: Turn the unit ON to its highest input
rating. Screw in the nut (B) to increase the outlet pressure and screw it out to decrease it. Use a 10 mm wrench.
power cord.
NOTE: The outlet pressure must be set to maximum 2.51
kPa.
Minimum pressure: Remove one of the cables connect-
ed to the electric modulator. While holding the nut (B) with a wrench, screw in the screw (C) to increase the pressure and screw it out to decrease it. Use a screwdriver 6 x 1 blade.
NOTE: The outlet pressure must be set to minimum 1.6
kPa.
Cable
After carrying out all adjustments, block the setting scre
with paint, taking care not to obstruct the breather orifi ce of the pressure.
Put back the modulator plastic cap.
WARNING: To ensure the correct operation of the modu-
lator it is necessary that the plastic cap (A) is returned to its original location.
A
B
20) Turn on gas supply and plug in power cord.
21) At the end of all setting and adjustment operations, check
electrical installation and gas leaks.
22) Check operation of fl ame control.
C
Regency IG34 Gas Inbuilt Fireplace
Electric
Modulator
23) Check for proper fl ame appearance and glow on logs.
Installer Notice: These instructions must be left with the appliance.
13
Page 14
INSTALLATION
IG34
OPTIONAL STAINLESS STEEL INNER PANEL INSTALLATION
Final installation of optional stainless panels.
OPTIONAL STAINLESS STEEL INNER PANEL INSTALL
Before you start:
Stainless panels must be inspected for scratches and dimples prior to installation. All claims to be recorded at this time. Claims for damage after installation will not receive consideration.
To protect the fi nish during installation and handling - cotton gloves MUST be worn at all times while handling the panels (even when removing protective coating).
Stainless panels will discolor a little during normal operation. This is normal and should not be considered a defect.
All hand and fi nger marks MUST be cleaned off with a soft cloth and a stainless steel cleaner. Most stainless steel cleaners leave a fi lm/residue on the surface of the panels. Use an ammonia based cleaner (ie. glass cleaner) to remove this fi lm before applying heat to the unit. Failure to do this will result in burn stains on panels which you will be unable to remove. This is not a warranty item.
1) Remove faceplate, inner door frame and screen if already installed. Refer to page 18 in the instruction manual.
2) Remove the glass door by undoing 2 latches - lift up and out. Refer to page 17 in the manual for detailed instructions.
3) Remove all the logs if installed and set aside carefully.
4) Loosen the 4 screws securing the brackets that hold the existing
back and side panels in place.
6) Remove the two side brackets and screws (set aside) - then remove the side panels by tilting the top in and lifting them out.
7) Orient the stainless side panels with the larger fold in the panel facing in towards the burner and facing the back of the fi rebox.
5) Remove the two back brackets and screws (set aside) fi rst, then remove the back panel by lifting it up slightly, tilt it forward, then lift it out.
Larger fold in the metal.
8) Secure the stainless panel with original bracket and screw - repeat procedure on the opposite side.
9) Reinstall the (original black) back panel - secure with 2 brackets and 2 screws (ones that were removed initially).
10) Reinstall the logs, glass door, inner door frame with screen and fi nally the faceplate. See manual for detailed instructions.
14
Regency IG34 Gas Inbuilt Fireplace
Page 15
INSTALLATION
GAS INSERT
U31-2 / IG34
LOG SET INSTALLATION
LOG SET INSTALLATION
Read the instructions below carefully and refer to the diagrams. If logs are broken do not use the unit until they are replaced. Broken logs can interfere with the pilot operation.
The gas log kit contains the following:
a) 02-43 Rear Log b) 02-45 Front Right Log c) 02-56 Middle Left Log d) 02-46 Left Top Log e) 02-47 Center Log f) 02-48 Middle Right Log g) 02-44 Front Left Log h) 902-154 Embers i) 902-153 Rockwool j) 902-179/P Vermiculite k) 946-669 Platinum Embers
(supplied with packaged manual)
Vermiculite
and embers
3) Place Rear Log A)02-43 on the two pins on the rear
log support.
Vermiculite
and embers
A)02-43
Vermiculite
and embers
The "02" refer numbers (i.e. 02-43) are
molded into the rear of each log.
Note: Install Optional Brick Panels prior to installing logs.
1) Carefully remove the logs from the box and unwrap them. The logs are fragile, handle with care - do not force into position.
2) Sprinkle the vermiculite around the fi rebox base. Take
some of the embers (approx. 1/3 of the bag) and sprinkle over the vermiculite.
Regency IG34 Gas Inbuilt Fireplace
Pins on Rear Log Support
4) Place Front Right Log B)02-45 on the two pins as
shown.
B)02-45
15
Page 16
INSTALLATION
GAS INSERT
U31-2 / IG34
5) Place the Middle Left Log C)02-56 on the two pins as
shown.
C)02-56
7) Place the notch in Center Log E)02-47 over Log B)02-
45 and across the cutout on Log A)02-43.
E)02-47
B)02-45
Notch
Cutout
A)02-43
Logs A)02-43, C)02-56, and B)02-45 in position
6) Place the Left Top Log D)02-46 on the pin on Log C)02-56 and on top of the cutout on Log A)02-43.
D)02-46
A)02-43
C)02-56
Pin
Cutout
Logs D)02-46 and E)02-47 in position.
8) Position notch in Front Right Log F)02-48 on Log
E)02-47 and push the bottom right edge against the bracket on the burner tray and the front edge of the rear burner.
Notch
F)02-48
Bracket
E)02-47
B)02-45
16
Regency IG34 Gas Inbuilt Fireplace
Page 17
GAS INSERT
U31-2 / IG34
front
B)02-45
Separate platinum embers and place on and around
oid
ame
If
E) 02-45
Side View
F)02-48
Front edge of
rear burner
A)02-43
Bracket
10) Place the embers and Rockwool on the exposed
burner tray.
INSTALLATION
The bottom right edge of Log F)02-48 must sit snugly against
the bracket and the front edge of the rear burner.
9) Place Front Left Log G)02-44 onto the 2 front pins as
shown.
G)02-44
11)
the embers and rockwool on the burner tray. Av stacking platinum embers.
12) Test fi re to ensure proper light off (make sure fl
fl ows smoothly from one end of burner to the other.
there is any fl ame hesitation, check that area for any blockage of the burner port.
A) 02-43 D) 02-46
C) 02-44
B) 02-56
F) 02-47
G) 02-48
Regency IG34 Gas Inbuilt Fireplace
The "02" refer numbers (i.e. 02-43) are
molded into the rear of each log.
17
Page 18
INSTALLATION
GLASS DOOR INSTALLATION
STANDARD FLUSH DOOR
The standard ush door comes with a black frame. To install the frame and glass door, simply hook the top door ange onto the top of the unit and swing the door towards the unit, diagram 1. Be careful that the glass gasket does not roll up; there must be a gap between the gasket and the door lip to ensure that the door sits securely on the unit. See Diagram 2.
Diagram 1
Diagram 2
Use the hook to pull the spring out until you can put the hook into the slot on the bottom door bracket. Repeat for 2nd spring. See diagram 3. To remove the ush door, reverse the above steps.
Diagram 3
To remove the ush door, reverse the above steps.
18
Regency IG34 Gas Inbuilt Fireplace
Page 19
INSTALLATION
IG34
FACEPLAT E & OPTIONAL PLINTH TRIM ASSEMBLY
replace is higher than the hearth or to raise the
FACEPLATE & OPTIONAL PLINTH TRIM ASSEMBLY
1) Lay the faceplate panels fl at, face down on something soft so they don't scratch.
2) Ta ke the top faceplate and align the holes in it with the holes in the side panels.
Secure with provided nuts and bolts.
3) Install faceplate on unit - see next page.
IG34 Faceplate Assembly / Plinth
1 336-914 Faceplate / Tr im Kit
1 366-942 Plinth Kit (optional)
1 336-016 Mesh Screen Door
1 336-072F Mesh Bottom Screen
6 904-576 #8 Phillips pan head screws
1 336-012 Bottom Door
Plinth Trim Option:
Plinth Trim Kits are an option that can be used to fi nish off the installation when the bottom of the fi fi replace.
1) Lay the faceplate side panels fl at, face down on something soft so they don't scratch.
2) Attach the Plinth Trim to the bottom of the faceplate side panels with the screws provided.
3) Install faceplate on unit - see next page.
SCREEN INSTALLATION
1) Hook the screen over the top of the door frame - lower until screen is fl ush with the door frame.
2) Flip door frame and screen over - locate the bracket tab at the bottom of the door frame - fold the tab over 90º to secure the screen in place.
3) Install screen and door frame on to unit - follow directions on next page.
Regency IG34 Gas Inbuilt Fireplace
19
Page 20
INSTALLATION
THERMODISC & FACEPLATE/DOORFRAME INSTALLATION
THERMODISC & FACEPLATE/DOORFRAME INSTALLATION
1) Position faceplate near the unit and plug the jack from the wiring harness from the unit into the back of the touch pad - as shown below.
3) Secure wiring along the vertical right side of the faceplate (facing the back of the faceplate) with supplied grey adhesive clips.
Back of Touch
Pad
Back of Faceplate
Jack
2) Take the limit switch harness from the unit and slide the thermodisc into the bracket located on the top backside of the faceplate. Se­cure with 2 screws as shown below.
4) Position faceplate on unit lining up screw holes on faceplate with screw holes on unit - secure with 4 screws.
Thermodisc
Bracket
Back of Faceplate
20
Note: Ensure that the fl anges on the sides of the fi rebox are on the outside, when installing the faceplate (see below).
Faceplate
Flange on fi rebox
Regency IG34 Gas Inbuilt Fireplace
Page 21
IG34
5) Fold down the 2 hinges on the bottom frame to a fl at
FACEPLAT E AND DOOR FRAME INSTALLATION
position. The bottom frame is installed with a friction fi t - the opening in the corner of each hinge slides over the metal lip located on the fl oor of the unit.
Note: Ensure the bottom frame is positioned properly before installing, by making sure there is equal spacing on either side.
INSTALLATION
9) Install the door frame by hooking the top fl ange over the top of the glass door.
Openings on hinge
6) Push both bottom frame hinges down on the metal lip until they are fully seated.
7) Install lower screw below glass door - secure with 4 screws.
Metal Lip
Glass Door
10) Lower the door frame gently into place.
11) To uninstall - reverse procedure.
12) Slide unit into fi nal position.
Completed Faceplate & Door Frame Installation
with Safety Screen
Door Frame
8) Flip bottom louver up to close.
Regency IG34 Gas Inbuilt Fireplace
21
Page 22
INSTALLATION
FINAL CHECK
Before leaving this unit with the customer, the installer must ensure that the appliance is ring correctly. This includes:
1) Clocking the appliance to ensure the correct ring rate (rate noted on label) at 15 minutes.
2) If required, adjusting the primary air to ensure that the ame does not carbon. First allow the unit to burn for 15 min. to stabilize.
3) Check for proper draft.
CAUTION
Any alteration to the product that causes sooting or carboning that results in damage to the exterior facia is not the
responsibility of the manufacturer.
WIRING
Caution: Ensure that the wires do not touch any hot surfaces and are away from sharp edges.
This unit is polarity sensitive and will not operate if polarity is incorrect.
STANDARD WIRING
CAUTION: Label all wires prior to disconnection
when servicing controls. Wiring errors can cause improper and dangerous operation.
22
Regency IG34 Gas Inbuilt Fireplace
Page 23
OPERATING INSTRUCTIONS
OPERATING
INSTRUCTIONS
Before operating this appliance, proceed through the following check list.
1) Read and understand these Instructions
before operating this appliance.
2) Check to see that all wiring is correct and
enclosed to prevent possible shock.
3) Check to ensure there are no gas leaks.
4) Make sure the glass door is in place. Never
operate the appliance with the door glass
removed.
5) Verify that all ueing and the cap is unob-
structed.
6) Verify log placement.
7) The unit should never be turned off and on
again without a minimum of a 60 second
wait.
8) When lighting the appliance, the inside of
the glass may fog up. This will burn off after a few minutes of operation.
FIRST FIRE
The FIRST FIRE in your heater is part of the paint curing process. To ensure that the paint is properly cured, it is recommended that you burn your replace for at least four (4) hours the rst time you use it with the fan on.
When rst operated, the unit will release an odour caused by the curing of the paint and the burning off of any oils remaining from manufac­turing. Smoke detectors in the house may go off at this time. Open a few windows to ventilate the room for a couple of hours. The glass may require cleaning.
NOTE: The main burner will always start on
"HIGH" and resume it's last setting after
20 seconds of operation.
NOTE: When the glass is cold and the appliance
is lit, it may cause condensation and fog the glass. This condensation is normal and will disappear in a few minutes as the glass heats up.
DO NOT ATTEMPT TO CLEAN THE GLASS WHILE IT IS STILL HOT!
DO NOT BURN THE APPLIANCE WITH­OUT THE GLASS FRONT IN PLACE.
SUMMARY OF
CONTROLS
On/Off Button
If the unit is switched off, pressing and releasing this button once will switch the unit on. The unit will resume its last settings.
If the unit is switched on, pressing and releasing this button once will switch the unit off.
Flame:
Increase - If the unit is switched on, pressing and releasing the ame plus (+) button once will increase the ame height to the next available
high setting.
Decrease - If the unit is switched on, pressing and releasing the ame minus (-) button once will decrease the ame height to the next avail-
able low setting.
Fan:
Increase - If the unit is switched on, pressing and releasing the fan plus (+) button once will increase the fan speed to the next available
high setting.
Decrease - If the unit is switched on, pressing and releasing the fan minus (-) button once will decrease the fan speed to the next available
low setting.
LIGHTING
INSTRUCTIONS
1) Plug the power cord into a power outlet.
2) Press and release the ON/OFF switch once
to start the unit. The LED will be lit.
3) After approximately 8 seconds the spark
ignition system will spark for 8 seconds to light the main burner.
4) If the main burner does not light, repeat step
2 to restart the unit.
SHUTDOWN
INSTRUCTIONS
1) Press the ON/OFF switch once.
2) The LED will ash.
3) Turn off all electric power to the appliance
if service is to be performed.
REMOTE CONTROL
Use the Regency Remote Control Kit approved for this unit. Use of other systems may void your warranty.
The remote control kit comes with a hand held transmitter and a wall mounting plate.
1) Choose a convenient location to mount
the hand held transmitter, protection from extreme heat is very important.
By using the wall mounting plate to house the transmitter, the remote can also be used as a wall thermostat.
FAN OPERATION
Set the fan speed on the control panel at the top
rear of the unit to adjust to the desired speed.
Pressing and releasing the plus (+) FAN button
will change the fan speed as follows:
OFF -> MEDIUM -> HIGH -> OFF, etc.
Pressing and releasing the minus (-) FAN button
will be the reverse of the above.
Fan must be running at all times
when the unit is in operation.
ADJUSTING FLAME
HEIGHT
There are six ame settings that can be adjusted by pressing and releasing the plus (+) and minus (-) FLAME button.
Regency IG34 Gas Inbuilt Fireplace
23
Page 24
OPERATING INSTRUCTIONS
Part #: 918-332a (for ECS units, except for FG38)
COPY OF LIGHTING INSTRUCTION PLATE
NORMAL OPERATING
SOUNDS OF
GAS APPLIANCES
It is possible that you will hear some sounds from your gas appliance. This is perfectly normal due to the fact that there are various gauges and types of steel used within your appliance. Listed below are some examples. All are normal operating sounds and should not be considered as defects in your appliance.
Blower:
Regency gas appliances use high tech blowers to push heated air farther into the room. It is not unusual for the fan to make a "whirring" sound when ON. This sound will increase or decrease in volume depending on the speed setting of your fan speed control.
Burner Tray:
The burner tray is positioned directly under the burner tube(s) and logs and is made of a differ­ent gauge material from the rest of the rebox and body. Therefore, the varying thicknesses of steel will expand and contract at slightly different rates which can cause "ticking" and "cracking" sounds. You should also be aware that as there are temperature changes within the unit these sounds will likely re-occur. Again, this is normal for steel reboxes.
WARNING:
DO NOT SPRAY AEROSOLS IN THE VICINITY OF
THIS APPLIANCE WHILE IN OPERATION.
"Appliances incorporating a live fuel effect, and designed to
operate with luminous ames, may exhibit slight carbon deposition."
Gas Control Valve:
As the gas control valve turns ON and OFF, a dull clicking sound may be audible, this is normal operation of a gas regulator or valve.
Unit Body/Firebox:
Different types and thicknesses of steel will expand and contract at different rates resulting in some "cracking" and "ticking" sounds will be heard throughout the cycling process.
RESETTING THE UNIT
If the appliance goes to 'lockout', the system
will have to be reset by depressing the reset button - located behind bottom louver.
*Important: Wait at least 5 min for any un-
burned gas to clear before resetting the appliance.
1) Open the bottom louver on the unit.
2) Press and release the reset button - once. The button is located near the gas valve.
3) Wait for approximately 3 seconds - the
pilot sparks can be heard and seen. It will take approximately 2 to 3 seconds for the
ame to be lit.
NOTE: Wait 30 seconds between reset attempts.
24
Regency IG34 Gas Inbuilt Fireplace
Page 25
MAINTENANCE
WARNING
HOT GLASS
DO NOT TOUCH
NEVER
WILL
CAUSE BURNS
GLASS
UNTIL COOLED
ALLOW CHILDREN
TO TOUCH GLASS
MAINTENANCE
INSTRUCTIONS
Any maintenance required accessing the
glass door of the unit must be performed by an authorized service person.
1) Always unplug the power cord before
cleaning. For relighting, refer to lighting instructions. Keep the burner and control compartment clean by brushing and vacu­uming at least once a year. When cleaning the logs, use a soft clean brush as the logs are fragile and easily damaged.
2) Clean glass (never when unit is hot), appli-
ance, louvres, and door with a damp cloth. Never use an abrasive cleaner. The gold louvres (and optional gold door) may be scratched if abrasives are used to clean them.
The heater is nished in a heat resistant
paint and should only be renished with heat resistant paint (not with wall paint). Regency uses StoveBright Paint - Metallic Black #6309.
3) Make a periodic check of burner for proper
position and condition. Visually check the ame of the burner periodically, making sure the ames are steady; not lifting or oating. If there is a problem, call an authorized
service person.
4) The appliance and ueing system must be
inspected before use, and at least annu­ally, by an authorized eld service person, to ensure that the ow of combustion and ventilation air is not obstructed.
During the annual service call, the burners
should be removed from the burner tray and cleaned. Replace the embers - do not block the burner ports.
5) Keep the area near the appliance clear and
free from combustible materials, gasoline and other ammable vapours and liquids.
6) Verify proper operation after servicing.
WARNING: CHILDREN AND ADULTS SHOULD BE ALERTED TO THE HAZARDS OF HIGH SURFACE TEMPERATURE AND SHOULD STAY AWAY TO AVOID BURNS OR CLOTHING IGNITION. YOUNG CHILDREN SHOULD BE CAREFULLY SUPERVISED WHEN THEY ARE IN THE SAME ROOM AS THE APPLIANCE.
CAUTION: ANY SAFETY SCREEN OR GUARD REMOVED FOR SERV­ICING AN APPLIANCE MUST BE REPLACED PRIOR TO OPERAT­ING THE APPLIANCE.
CLOTHING OR OTHER FLAM­MABLE MATERIAL SHOULD NOT BE PLACED ON OR NEAR THE APPLIANCE.
DO NOT USE THIS APPLIANCE IF ANY PART HAS BEEN UNDER WATER. IMMEDIATELY CALL AN AUTHORIZED SERVICE TECHNI CIAN TO INSPECT THE APPLI­ANCE AND TO REPLACE ANY PART OF CONTROL SYSTEM AND ANY GAS CONTROL WHICH HAS BEEN UNDER WATER.
LOG REPLACEMENT
The unit should never be used with broken logs. Unplug the power cord and allow the unit to cool before opening door to carefully remove the logs. If for any reason a log should need replacement, you must use the proper replacement log. The position of these logs must be as shown in the diagram under Log Installation.
Note: Improper positioning of logs may
create carbon build-up and will alter the unit’s performance which is not covered under warranty.
DOOR GLASS
REPLACEMENT
Your Regency stove is supplied with high tem­perature, 5 mm Neoceram ceramic glass that will withstand the highest heat that your unit will produce. In the event that you break your glass by impact, purchase your replacement from an authorised Regency dealer only, and follow our step-by-step instructions for replacement.
WARNING: do not operate appli­ance with the glass front removed, cracked or broken. Replacement of the glass should be done by a licensed or authorised service person.
Flush Glass Replacement
Slide old glass out of the side frames and
replace with new glass.
GLASS GASKET
If the glass gasket requires replacement use glass gasket (Part # 936-155).
Regency IG34 Gas Inbuilt Fireplace
25
Page 26
MAINTENANCE
FAN MAINTENANCE
To Remove Fan:
1) Turn the unit off and allow it to cool to room temperature,
2) Unplug or disconnect power source to stove.
3) Open the bottom louvre.
4) Remove screws that secure protective screen.
5) Remove door frame and screen
6) Remove the ECS harness from the back clip.
7) Pull out the ECS box. NOTE: The ECS box is held in place with velcro.
8) Remove the 2 screws that secure the fan in place.
9) Carefully slide the fan to the front, rotate it 45 degrees and slide it out simultaneously with the ECS box.
Resistor
Connectors
10) Disconnect all the connectors from the fan and resistor.
11) Remove the fan ground cable.
12) Reverse the above steps to install the new fan.
Fan
Connectors
Fan Ground
Cable
26
Regency IG34 Gas Inbuilt Fireplace
Page 27
VALVE ASSEMBLY REPLACEMENT
1) Unplug or disconnect the power source to the stove and shut off gas supply.
2) open bottom louvre and remove protective screen.
3) Remove the door frame and safety screen.
4) Remove the glass door, logs, and black or stainless inner liner, if installed.
5) Remove the rear log tray, burner and grate.
MAINTENANCE
6) Disconnect gas line from the valve.
7) Remove the rebox base plate by removing the 10 screws which hold it in place.
8) Remove all the wire connectors from the valve and spark ignitor.
9) Remove the valve tray assembly.
10) To replace the valve tray assembly, simply reverse the above steps.
Regency IG34 Gas Inbuilt Fireplace
27
Page 28
PARTS LIST
Note: Depending on the model, the diagram below may not be exactly as shown - for reference purposes only.
ELECTRONIC COMPONENTS PARTS LIST
910-084
910-526
910-909 Fan Resistor
910-936 Intermittent Pilot
910-082 Direct Spark Ignitor
910-089 Flame Cable
910-088 Spark Cable
910-084 Control Box
910-527 Manual Control Switch
910-080 Valve
910-521 Control Box Cable (1) 910-522 Control Box Cable (2) 910-523 Control Box Cable (3) 910-525 Control Box Cable (4)
910-912 Ignition Module to
Valve Cable
911-161 Reset Switch
910-083 Ignition Module (1) 911-121 Ignition Module (2)
910-936
910-088
910-080
910-521, 910-522, 910-523
FG38 FG39 PG33 PG36 /
PG36D
910-082
910-089
910-906
PG121/
PG131
910-912
910-083 911-121
IG35 IG34
910-514
GF900L/C
N/A
  
N/A N/A N/A N/A
N/A N/A N/A N/A
N/A N/A N/A N/A
N/A
  
N/A N/A
N/A N/A
N/A N/A
 
N/A N/A N/A N/A
*N/A (2) (1)
N/A N/A
N/A
(1) (2)
(2) (2) (2) (2)
(1)
(3)
N/A*
N/A
(1)
(2)
(2) (2)
N/A
N/A
N/A
910-514 Jumper Wire
910-527 Manual Control Switch
910-935 Manual Control Switch
**Note: The Control Box Cable wires for the FG38 come separately: 910-502, 910-505, 910-506, 910-507, 910-509
28
N/A
N/A N/A
N/A N/A N/A N/A
Regency IG34 Gas Inbuilt Fireplace
N/A
N/A
Page 29
MAIN ASSEMBLY
Part # Description Part # Description
1) 910-169/P Fan Motor (240 V)**
2) 910-995 Thermodisc**
10) 910-936 Pilot Assy (NG) - 3 ame convertible top 910-947 Pilot Assy (LPG) - 3 ame convertible top
PARTS LIST
3) 486-968 LPG Conversion Kit** 486-967 ULPG Conversion Kit**
4) 336-574/P Valve Assembly - NG 336-576/P Valve Assembly - LPG
5) 910-080 SIGMA Valve 845
6) 336-001 Valve Tray Gasket**
7) 402-526 Grate Assembly**
8) 336-535 Burner Assembly - NG/LPG
9) 402-935 Log Set**
11) 904-240 Orice #37 (NG) 904-645 Orice #51 (LP)
12) 336-013 Glass Door Frame
13) 936-155 Gasket Tadpole Tape
14) 940-307/P Neoceram Glass
948-223 Logo Plate
918-793 Manual
*Not available as a replacement part. ** Part not shown.
14
Regency IG34 Gas Inbuilt Fireplace
4
10
8
12
11
29
Page 30
PARTS LIST
FACEPLATE ASSEMBLY
Part # Description
14) 366-942 Plinth Kit
15) 336-914 Faceplate & Trim Complete - Regular
16) 336-532 Flush Screen Door**
*Not available as a replacement part.
14
15
30
Regency IG34 Gas Inbuilt Fireplace
Page 31
NOTES
___________________________________________________
___________________________________________________
___________________________________________________
___________________________________________________
___________________________________________________
___________________________________________________
___________________________________________________
___________________________________________________
___________________________________________________
___________________________________________________
___________________________________________________
___________________________________________________
Regency IG34 Gas Inbuilt Fireplace
31
Page 32
NOTES
___________________________________________________
___________________________________________________
___________________________________________________
___________________________________________________
___________________________________________________
___________________________________________________
___________________________________________________
___________________________________________________
___________________________________________________
___________________________________________________
___________________________________________________
___________________________________________________
32
Regency IG34 Gas Inbuilt Fireplace
Page 33
NOTES
___________________________________________________
___________________________________________________
___________________________________________________
___________________________________________________
___________________________________________________
___________________________________________________
___________________________________________________
___________________________________________________
___________________________________________________
___________________________________________________
___________________________________________________
___________________________________________________
Regency IG34 Gas Inbuilt Fireplace
33
Page 34
WARRANTY
Regency® Fireplace Products are designed with reliability and simplicity in mind. In addition, our internal Quality Assurance Team carefully inspects each unit thoroughly before it leaves our door. Regency® is pleased to extend this limited lifetime warranty to the original purchaser of a Regency® Product. Regency® will repair or replace goods free of charge in the event of defects arising from faulty materials or workmanship in accordance with the warranty
terms in relation to Denitions, Warranty Conditions and Exclusions stated in this document.
The benets to the consumer given by this warranty are in addition to all other rights and remedies of the consumer under a law in relation to the goods or services to which the warranty relates.
Our goods come with the guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
The Warranty: Lifetime Covered under the agreement are the following components: The combustion chamber, heat exchanger, burner tubes/pans, logs, glass crystals, ceramic spa stones, pebbles, brick panels and gold plating (against defective manufacture only) are covered under the Limited Lifetime Warranty for ve (5) years for parts and labour and parts only thereafter.
External casting, surrounds and grills are covered against cracks and warps resulting from manufacturer defects, parts and labour for one (1) year from the date of purchase and parts only thereafter.
Regency Fireplace Products is not liable for freight or labour on any gas appliance replaced in the eld.
Special Finishes - One year on stainless steel panels, nickel overlays, nickel faceplates, brushed nickel and antique copper full screens and doors. You can expect some changes in color as the product "ages" with constant heating and cooling. FPI warranties the product for any manufacturing defects on the original product. However, the manufacturers warranty does not cover changing colors and marks, ie. nger prints, etc applied after the purchase of the product. Damage from the use of abrasive cleaners is not covered by warranty.
Electrical components such as fans, switches, ignition modules, wiring, thermodiscs, remote control, thermopiles, thermocouples and gas valves are covered for one year for parts and labour from the date of purchase.
The warranty on brass parts is for one year, no labour. The brass is not warranted against tarnishing.
Repair/replacement parts purchased by the consumer from Regency® after the original coverage has expired on the unit will carry a 90 day warranty valid with a receipt only. Any item shown to be defective will be repaired or replaced at our discretion. No labour coverage is included with these parts.
Conditions:
All installations must be performed by a qualied gas tter and installed according to all applicable local and national codes. Also, all service work must be carried out by a qualied gas service person provided by the selling dealer. It is the responsibility of the installer to ensure that the appliance is ring as per rating plate. Any part or parts of this unit which in our judgement show evidence of such defect will be repaired or replaced at Regency®'s option, through an accredited distributor or agent provided that the defective part be returned to the distributor or agent Transportation Prepaid, if requested. In areas where there is not an approved service agent or the closest approved service agent is situated more than thirty (30) kilometres from the installation, Regency is not obliged to arrange warranty repairs and travel and/ or additional labour charges will apply.
Porcelain/Enamel - Absolute perfection is neither guaranteed nor commercially possible. Any chips must be reported and inspected by an authorised dealer within three days of installation. Reported damage after this time will be subject to rejection.
It is the general practice of Regency® to charge for larger, higher priced replacement parts and issue credit once the replaced component has been returned to Regency and evaluated fro manufacturer defect.
At all time Regency reserves the right to inspect product in the eld which is claimed to be defective.
All claims must be submitted to Regency® by authorised selling dealers. It is essential that all submitted claims provide all of the necessary information including customer name, purchase date, serial #, type of unit, problem, and part or parts requested, without this information the warranty will be invalid.
Exclusions:
This limited Lifetime Warranty does not extend to or include paint, door or glass gasket or trim. It does not cover installation and operational related problems such as over-ring, down drafts or spillage caused by environmental conditions, nearby trees, buildings, hilltops, mountains, inadequate ueing or ventilation, excessive offsets, negative air pressures caused by insufcient make up air, mechanical systems such as furnaces, fans, clothes dryers etc.
Embers, rockwool, gaskets, door handles and paint are not covered under the terms of this warranty policy.
Regency® will not be liable for acts of God, or acts of terrorism, which cause malfunction of the appliance.
Performance problems due to operator error will not be covered by this warranty policy.
The warranty does not extend to any part or parts which show evidence of misuse or abuse, neglect, accident, lack of maintenance, or improper installation.
Products made by other manufacturers and used in conjunction with the operation of this appliance without authorisation from Regency®, may nullify your warranty on this product.
Regency shall in no event be liable for any special, indirect consequential damages of any nature whatsoever which are in excess of the original purchase price of the product. Any alteration to the unit which causes sooting or carboning that results in damage to the exterior facia is not the responsibility of Regency Fireplace Products.
SUBJECT TO CHANGE.
34
Regency IG34 Gas Inbuilt Fireplace
Page 35
DISTRIBUTORS: Western Australia Eastern Australia
Air Group Australia
28-30 Division St.
Welshpool, WA 6106 Hallam, VIC 3803
08 9350 2200 03 9799 7277
Fireplace Products Australia PTY. Ltd.
1-3 Conquest Way
WARRANTY
NOTE: PLEASE RETAIN YOUR INVOICE AS PROOF OF PURCHASE FOR WARRANTY
INCORRECT INSTALLATION OR GAS PRESSURE SETTINGS ARE NOT COVERED BY
A SERVICE OR CALLOUT FEE WILL BE CHARGED IN THESE CIRCUMSTANCES.
VERIFICATION
WARRANTY
Regency IG34 Gas Inbuilt Fireplace
35
Page 36
Register your Regency® warranty online
www.regency-re.com.au
Reasons to register your product online today!
• View and modify a list of all your registered products.
• Request automatic email notication of new product updates.
• Stay informed about the current promotions, events, and special
offers on related products.
• Help assure you get the most out of your warranty.
• Eliminate confusion and frustration if warranty** service is required in
the future.
** Proof of purchase required at time of warranty request.
Installer: Please complete the following information
Dealer Name & Address: ______________________________________________
___________________________________________________________________
Installer: ___________________________________________________________
Phone #: ___________________________________________________________
Date Installed: ______________________________________________________
Serial No.: __________________________________________________________
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