RedWing RC ROCKY Installation And Operation Instructions Manual

INSTALLATION AND OPERATION
Please read this user’s manual carefully before operate the unit.
INSTRUCTIONS
CONTENTS
A. IMPORTANT REMARKS AND INFORMATION --------------------------------------------------- 1-2
B. DESCRIPTION OF HOT WATER CYLINDER------------------------------------------------------- 3
C. INSTALLATION INSTRUCTION----------------------------------------------------------------------- 4-7
D. OPERATION PANEL INSTRUCTION-------------------------------------------------------------- 8-11
E. MAINTENANCE AND SERVICE------------------------------------------------------------------- 12-13
F. UNIT CIRCUIT DIAGRAM --------------------------------------------------------------------------- 14-15
G. SPECIFICATIONS AND DIMENSIONS --------------------------------------------------------- 16-18
H. WARRANTY ------------------------------------------------------------------------------------------------ 19
WARNING:
1. This unit must be installed by the professional person, dealer or authorized installation
company. Or otherwise, accidents maybe possibly caused and usage effectiveness maybe
affected.
2. Make sure that the unit is in the STOP operation when disconnecting the power supply to the
unit .Disconnect all electric power supplies before servicing.
3. This appliance is not intended for use by people (including children) with reduced physical, or lack of experience and knowledge, unless they are been supervised or instruction concerning use of the appliance by a person responsible for their safety.
4. Children should be supervised to ensure that they do not play with the appliance.
5. If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a similarly qualified person in order to avoid a hazard
Rocky Hot Water Heat Pump – Save Up to 75% on Heating Your Water!
The Rocky hot water cylinder is powered by a heat pump which is integral to the unit and is located on top of the cylinder.
It works up to 30% more efficiently than Solar powered hot water panels and is significantly cheaper to purchase and install. In the process of heating water, it will de-humidify your bathroom, or kitchen.
The exhaust air which has a temperature of about 10 deg can be used to keep a pantry cool if the distance is not too great from the cylinder, otherwise it should be exhausted to the outside.
The Cylinder is available in sizes from 80L, 150L, 190L, 260L and 300L.
Key Advantages
On average its performance is up to 30% better than solar, with significantly reduced installation and capital cost.
The co efficiency of performance is 4:1 - this means that for every 1Kw of electricity input,
it gives 4Kw output.
When you are using the ambient air from a bathroom or kitchen, you are also de-humidifying the air from those rooms.
The Exhaust air that is normally discarded, can provide cooling to a room.
Stainless steel tank.
18 month warranty.
How it works
The heat pump uses the ambient air from the building. This air can be taken from a bathroom, kitchen or from the ceiling of a stairwell. A 150mm duct is used to bring the air to the cylinder and likewise to exhaust the air away from the cylinder.
When the heat pump is switched on, it extracts air from the rooms mentioned above and further compresses it to heat the water to 55deg by means of an internal coil down through the cylinder. The exhaust air which is now approximately 10 degrees needs to be discarded; this air can be exhausted through the roof, the wall, or can be directed to another room for cooling.
A. Important remarks and Information
Thank you for choosing our products. Before installation, it is strongly recommended to read
the instructions first. This manual includes the information of installation, debugging, running and maintenance of the products.
Every unit of product has passed strict tests to ensure safe and high efficiency in operation. The manufacturer of this product will not be held responsible if someone is injured or the unit
is damaged, as a result of improper installation, debugging, and unnecessary maintenance which is not in line with this manual.
The installer should be an authorized technician, and install the system as per the diagrams
of the equipment.
Please notice the following information during installation:
1. In areas where there is hard water, it is recommended that a water softener be used.
2. Applied working temperature of heat pump: -7 ~ 43 degrees.
3. Check whether the power supply meets the required standard for the unit.
4. The appliance shall be installed in accordance with national wiring regulations.
5. When the system is connected to a fixed power supply, the fixed supply must 20A RCBO (30mA).
6. Do not install the system in a warehouse where flammable gas may leak out.
7. Do not insert hands or object into the vent of the heat pump.
8. To make the system operate at maximum efficiency, please install the main unit in a place with good ventilation.
9. Do not put (or install) the operating panel in a wet location.
10. When moving the cylinder, always keep up-right or no more than a 30 degree angle. Do not drop or up-end the unit.
11. Maintain the system by an authorized technician, and disconnect all power when servicing.
12. All the models come with a sterilization function. It starts every 14 days which turns on the electric element to heat the water to 70 degrees. If you want to turn off this function, you can enter the parameter settings and set F17 from “1” to “0”.
1
A. Important remarks and Information
Examination before trial run
1. Check the water tank is filled with water, and open the water outlet tap till water flows out.
2. Check the water pressure is normal (1.5 - 7 bar).
3. Check the air inlet or outlet is well connected; and the air outlet pipe heat insulation is
completed.
4. Check the power supply voltage is normal, according with the nameplate requirement.
(Range + / - 10%).
5. Check whether the equipped parts are screwed /locked well.
6. Check whether the wirings is in line with the Circuit diagram, and the earth-wire is connected.
7. Check whether the wind inlet and outlet has been cleaned up and there are no obstacles.
8. Check whether the condensate drain pipe is connected and there are no blockages.
9. After power-ON, check the control panel display is normal.
Trial running
1. After the machine starts, determine whether the machine is working properly if there is an
abnormal sound during operation stop the unit immediately and check for problems until there is no abnormal sound to continue operation.
2. For the first time power on, the compressor will have 3 minutes delay protection function.
3. For the first time discharge of hot water or the unit starts after a long period off, muddy water
may flow from the water tap of the outlet pipe, this is a normal phenomenon, continue to drain for a period of time till it runs clearly.
4. After a long period of been off, there may have condensation water around the air outlet or
pipe (especial in humidity weather), this is a normal phenomenon, use a dry washcloth to clean it or air dr
2
B. Description of water cylinder
Decoration Bar
Air Inlet
/ Outlet
Screen
Panel
Hot Water Outlet
Electric Board
Compressor
Electric Heater Cover
Decoration Panel
Evaporator
Tank Cover
Unit constructions (outside):
Top Cover
顶盖
Upper Cover
主机上壳
操作面板
Condensate Overflow Hole
流溢孔
Vent Pipe
出风管
Ventilation Fan
风机
Host Chassis
主机底盘
Chassis Installation Board
底盘安装板
热水出口
Optional-Auxiliary
Heating Coil (Flow)
循环水口
水箱外壳
装饰条
电器盒
压缩机
蒸发器
Left/Right Decoration Bar
左右装饰条
装饰板
Magnesium Hole for Rod
镁棒口
电加热盖
Auxiliary Electric Heater
电加热口
Hand Grip
抽手
Optional-Auxiliary
Heating Coil (Return)
Condensate Drain Hole
循环水口
Polyurethane Layer
发泡层
Condenser coil
盘管
冷凝水口
Cold Water Inlet /
进排水口
Drainage Hole
Supporting frame
Remarks:
1. The above drawing is for reference to identify the names of each part of the unit.
2. The drawing of the auxiliary heating coil is optional and is not available with all models.
3. The function of the magnesium rod is to prevent the outside steel shell from rusting and corroding it is
recommended to change this rod every 2-3 years.
底脚
3
C. Installation instruction
How it’s works
The heat pump uses ambient air temperature from the building and this can be taken from a bathroom or kitchen etc. The pump takes the heat from the air, compresses it to a higher temperature and transfers this heat directly into the water. The exhaust air which is now approximately 10 degrees needs to be discarded; this air can be exhausted through the roof or wall of the dwelling, or can provide cooling for another room (e.g. pantry).
Installation notes:
1. The cylinder can be installed anywhere within the building provided the intake and exhaust air ducts can be installed without having to run the pipes too far or having to fit too many bends on the run.
2. The heat pump is best located with the air intake coming from an area with excess heat e.g. a bathroom or kitchen (minimum of 120 cubic meters).
3. The air inlet and outlet are at the top of the cylinder.
4. The cylinder should not be placed in the open air.
5. Avoid debris entering the vents.
6. The air inlet and outlet ducts are 150mm dia.
Exhaust air to another room Exhaust air to another room
Ambient air from another room
≥ 600mm
CLOCK ON/OFF
MODETIMER
≥ 800mm
≥ 600mm
Ambient air from the same room
(Fig.1) (Fig.2)
7. Fig 1 shows the inlet air coming from the same room (no need for duct to be used here). The
exhaust air is shown ducted into another room.
8. Fig 2 shows the inlet air duct taking air in from another room and the exhaust air is shown
ducted into another room.
≥ 800mm
ON/OFFCLOCK
TIMER MODE
≥ 500mm
4
C. Installation instruction
(Fig. 3)
Option 1: Exhaust air to outside through the roof, ambient air from another room. Option 2: Exhaust air to outside through the wall, ambient air from another room.
9. Fig 3 shows the inlet air duct taking air from another room and the exhaust air being dumped outside either through the roof or external wall.
10. Because the air outlet comes with cooling air, the surface of the pipe may have condensation
water, it’s necessary to insulate the indoor outlet pipe to prevent water leakage.
11. Heat pump water heater unit must be placed upright, and installed on a solid surface that can
be able to withstand a weight of over 700kgs. Supporting surface should be level.
12. In operation the unit should be located in a well-ventilated location and with nothing blocking
the air vent, so that the machine can be able to inhale and exhaust enough air, to achieve hot water supply function.
13. The appliance can work without an air duct.
14. There should be a drain around the system unit for drainage. And the surrounding area of
the tank should have enough space for maintenance. Because the top cover can be opened, at the top side of the unit, there should be at least 800mm space for maintenance at the top.
15. Nearby the system unit, there should be a reserved water supply pipe and hot water pipe
interface equipped with valves, the water inlet pipe should have a filter (for cleaning).
16. For waterway connection of this integrated unit, please refer to the “Waterway installation
diagram” (Fig.4 pg7).
17. On the system unit, there should be a three-port valve, a safety valve and a filter installed.
Connect them to the water inlet and outlet of the unit.
5
C. Installation instruction
18. The working pressure of this water heater tank must be 7 bar. The water inlet must be
connected to the safety valve with an operating pressure of 7 bar.
19. Water inlet pressure should be greater than 1 bar, if the pressure is lower than this connect
the pressure pump on inlet pipe to get a higher water flow.
20. Ensure the water tank is fully filled with water before turning on the system: First, open
the valve on the water supply inlet, then switch on either valve of the water outlet, and then you can pour water to the tank until the water overflow the water outlet valve. After which you can turn off the water outlet valve and check for leaks. (Make sure there is no water leaking).
21. If the system is switched off for a long period through the winter, the water tank should be
drained to prevent frost damage.
22. If connecting to a pressurised system or mains water always use a pressure vessel for
expansion.
23. If the water heater is equipped with an optional auxiliary heating coil at the bottom of the tank.
This coil can be connected to solar panels, solid fuel back boilers, oil or gas boilers. This option is generally only used as a backup system.
24. If the water heater is equipped with an optional coil at the top of the tank, this coil can be
used for heating a small underfloor area, a few radiators or a couple of towel rails which would avoid having to turn on the main system in the Summer time to heat the bathroom.
25. There should always be enough space around the system for maintenance.
6
C. Installation instruction
Safety Valve
Three-port Valve
Water Inlet
Ball Valve
Air Outlet
Drainage Pipe
Heat Circulation water outlet
Heat Circul
ation water inlet
(
Hot Water
use)
Vent Tube
Condensate
water
drainage
Installation Diagram:
Air Inlet
CLOCK ON/OFF
MODETIMER
Hot Water Outlet
Condensate Overflow drain
( )
Filter
( )
Water Supply
(Fig.4)
Remarks:
1 For, first time use, ensure the water tank have been filled with water before starting to prevent
burn out. 2 Before installation, it’s better to reserve a water supply pipe interface, hot water outlet pipe
interface and drainage pipe interface. Among them, the water supply pipe and hot water outlet pipe should be used in line with standards for drinking water pipes. (E.g. PPR pipe or stainless
steel pipe, etc.), can’t use iron pipe or the rubber hose with odor for installation. 3 If using in a place below 0 degrees, make sure to insulate the water pipes to prevent freezing. 4 Air inlet /outlet can connect Φ150mm vent tube, but pipes shouldn’t be too long.
7
D. Operation (Panel Instruction 1)
8
2. Panel - Display:
Auxiliary Heater
Timer Period
Set Temperature
High Temperature
Alarm
Status
HTG: Heating
DEF: Defrost
WARM: Keep warm
Working Mode
Time adjustment
Time
Timer On
Timer Off
Water Temperature
Temperature Gradient
: 55,""
Note: If the water temp exceeds 55 degrees, the indicator light will be shown on the display.
9
D. Operation panel instruction
3. Parameter Setting:
Press “MODE” button for 5 seconds; enter the Parameter setting status, the main parameter code as below sheet:
Type Code Parameter Name Setting Range Factory Setting Unit Remark
F11 Setting temperature 5-70 55
F12 Difference in Temp. 1 - 30 5
F13
F14 Highest temp. for heat pump 40 – 60 55
Temperature
Control
Compressor F21 Compressor start delay 0 – 10 3 minute
Defrost
Alarm
F15
F16
F17
F18 Sterilization cycle 1-990 336 hour
F19
F31 Defrost start temp. -20 – 20 -2
F32 Defrost finish temp. 0 – 50 25
F33 Defrost start time 1 – 999 45 minute
F34 Max. defrost time Off, 1 – 99 10 minute
F50 Low pressure alarm mode 0 - 2 2 -
F51
F52
F54
F55 Overheat resume time 0-10 3 -
F56 Alarm resume time 0-999 60
F57 Exhaust temp. protection mode 0 – 2 1 -
Determine Heat pump stop
ambient temp.
Turn on or off electric
heater mode
Ambient temp. for start electric
heating
Turn on or off electric heater for
sterilization function
Water thermal sensor
temp. amendment
Auto resume times of low
pressure alarm
Reset time of external alarm
auto resume times
Electric heater overheat
protection
-10 – 5 -7
0 - 1 1 -
-10 - 20 0
0-1 1
-5 – 5 0
0 – 10 3 time
0 – 999 60 minute
0 - 2 2 -
°C
°C
°C
°C
°C
°C
°C
°C
°C
F58 Exhaust protect temp. 50 – 125 110
F59
Function
Setting
System
Setting
Testing F98 Force defrosting (refrigeration)
F61 Memory status when power off Yes/No Yes -
F69 Communication baud 24/48 24 -
F80 Password
F85 Display sterilization total time - - hour
Exhaust temp. protection
Return difference
Remarks: When entering Parameter setting status, press “up” or “down” to choose parameter code; after choose one, press “Timer” button to show this code’s setting value, and press “up” or “down” can set the value; After finish setting, press “Timer” button to confirm and return to Parameter code status.
1 – 30 10
OFF
0001 -- 9999
Control panel
display “AdF”
10
°C
°C
4321 -
Start compressor, 4-way valve
and fan motor. Press any key
to exit or 20 minutes it will exit
“OFF” means no
password.
Set “0000” to
clear password.
automatic.
D. Operation panel instruction
there is any leakage.
panel communication break off.
4. Error Handling:
ERROR CODE
ERROR STATUS REASONS ERROR HANDLING
A1 Thermal sensor alarm
A2
Condenser coil sensor
A3 Exhaust sensor alarm
A4
A5
Ambient temp. sensor
Low /High pressure
(Auxiliary) electric
A6
heater protection
overheat alarm
A7
- -
Exhaust temperature
too high
Screen no display or
display insufficiency
alarm
alarm
alarm
Water temp. sensor open circuit
or short circuit.
Condenser coil temp. sensor
open circuit or short circuit.
Exhaust temp. sensor open
circuit or short circuit.
Ambient temp. sensor open
circuit or short circuit.
1.1. High pressure protection switch off.
1.2. Ambient temp. too high or water heat exchanger dirty block.
2.1. Low pressure protection
switch off.
2.2. Leakage of refrigerant.
1. Electric heater protection
switch off.
2. Tank water temp. too high.
1. Lack of refrigerant.
2. Mix with air in system.
3. Lack of lubricating oil.
1. No plug in power.
2. Mainboard and operation
1. Check the water temp. sensor connection.
2. Change the water temp. sensor.
1. Check the condenser coil temp. sensor connection.
2. Change the coil sensor.
1. Check the exhaust temp. sensor connection.
2. Change the exhaust temp. sensor.
1. Check the Ambient temp. sensor connection.
2. Change the ambient temp. sensor.
1.1Check or change the high pressure
protector.
1.2. Check if the surround temp. is too
high, or clean the heat exchanger of water tank.
2.1. Check or change the low pressure
protector.
2.2. Supply refrigerant and check if
1. Check if the water temp. is as LCD display, or if water temp. is too high.
2. Change the Electric heater.
1. Supply refrigerant.
2. Re-vacuumizing, and fill in refrigerant.
3. Change the lubricating oil of compressor.
1. Check the power line and voltage.
2. Reconnect the line of
the mainboard and operation panel.
3. Change the mainboard or operation panel.
NOTE:
1. When the unit has an error, the buzzer of the operation panel will make an alarm sound, and
an “Alarm” will be shown on the screen panel.
2. Alternately an “ERROR CODE” will be shown on temperature display.
3. Part of the error alarm can be automatically restored (resumed). The appeared alarm can be eliminated by an electronically controlled self-test.
4. An error alarm can be caused by a large fluctuation of external power, in this case, just power off and restart the unit to clear the error.
5. When the machine has an error alarm and restarting the unit still can not eliminate the error, please contact the after service as soon as possible for a solution.
11
E. Maintenance and service
Maintenance and service
1. For, first time installation or moving of installation, and connecting of water pipes and filling the
tank with water. The machine should be allowed to rest for 1-2 hours before starting trial run.
2. The water heater inlet filter needs to be cleaned every 3 months. At the same time, we suggest draining all the storage water and repeatedly wash for 2-3 times to remove the dirt and sediment.
3. To clean the fin heat exchanger, use a hard nylon brush to clean it or the dustproof filter-net. Be careful not to damage the copper tube. If there is compressed air, use a high pressure air tube to clean the fin heat exchanger. Every 2-3 months.
4. When cleaning the water tank or heat exchanger the machine and power supply must be turned off.
5. If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a similarly qualified pers
12
E. Maintenance and service
4
Heat Pump main unit disassembly
To check and maintain the top main parts of the unit, to disassembly the cover of the unit follow the steps below (Fig.5, 6)
CLOCK ON/OFF
MODETIMER
Fig.5 Fig.6
1. Move up the Control panel along the slot until exposed control panel terminal docking
connector.
2. Loosen the cable terminal docking, may be continue to move up the control panel completely.
3. Unfasten the decorative plate screw, pull out a small angle (about 10°), then move up to take
the whole decorative plate out.
4. Take down the top section of a decorative fixed plate by loosing screws.
5. Loosen the bottom screws of the top cover.
6. Release the power line from the top cover of fixed terminal, to prevent the power line stuck when move up the top cover.
7. Finally, remove the block objects (e.g. air ducts etc.) from the air inlet / outlet holding both sides of the top cover and move it up.
1
2
3
7
6
5
13
F. Unit circuit diagram
The following is a unit circuit diagram (for user’s reference); the unit practical connection should be as the circuit / wiring diagram on the machine.
1). Heat pump without auxiliary electric heater:
14
F. Unit circuit diagram
2). Heat pump WITH auxiliary electric heater:
WATER TEMP. SENSOR
OPERATI ON PANEL
YELLOW/ GREEN
开/关
时钟
模式定时
COMPRESSOR
C
S
R
2
3
1 2
COI L TEMP. SENSOR
AMBI ENT TEMP. SENSOR
EXHAUST TEMP. SENSOR
ELECTRI C HEATER PROTECTOR
PRESURE PROTECTOR
YELLOW/ GREEN
Comp
El ect Val ve Fan
4-WAY VALVE
FAN MOTOR
LN
ELECTRI C. HEATER
L N
POWER SUPPLY
YELLOW/ GREEN
YELLOW/ GREEN
15
G. Specification and Dimensions
Hot water cylinder (Air Ducts on Top) Diameter 568mm
Model Rocky 80L-E-3.6 Rated Input Power Rated Heating Capacity Heating ampere Power Supply Outlet water temperature Water output capacity Capacity of Water Tank Heating cycle time Electric Heater Power Auxiliary heater ampere Electricity Water capacity Refrigerant Compressor Condenser
Evaporator
Expansion valve
High efficiency finned heat exchanger
(370mmX39mmX295mm)
Thermostatic expansion valve
Size(mm) Net Weight (Kg) Noise (dB) Water connection
*Testing at 15 degrees, 60% relative humidity air, and water heated from 15 degrees to 55 degrees.
Feature: Safe, durable, convenient and energy saving. Easy to install and operate. Test Conditions: Ambient temperature at 20 degrees Dry bulb and 15 degrees wet bulb, initial water temperature 20 degrees, final water temperature 55 degrees. Range of Operation: Ambient temperature at -10 degrees to 43 degrees. Specifications are subject to changes due to any improvement of the product
0.80 KW
3.6 KW
4.0A
220V~50Hz
55 degrees
77L/H
80L
1H
2KW
9.1A
41L/H
R417A
Panasonic
Stainless steel coil
568X1270
60 48
DN20
16
G. Specification and Dimensions
Hot water cylinder (Air Ducts on Top) Diameter 650mm
Model Rocky 150L-E-3.6 Rocky 190L-E-3.6 Rated Input Power Rated Heating Capacity Heating ampere Power Supply Outlet water temperature Water output capacity Capacity of Water Tank Heating cycle time Electric Heater Power(EHP) Auxiliary heater ampere Electricity Water capacity Refrigerant Compressor Condenser Evaporator
High efficiency finned heat exchanger (370mmx39mmx379mm)
Expansion valve Size(mm) Net Weight (Kg) Noise (dB) Water connection
*Testing at 15 degrees, 60% relative humidity air, and water heated from 15 degrees to 55 degrees.
Feature: Safe, durable, convenient and energy saving. Easy to install and operate. Test Conditions: Ambient temperature at 20 degrees Dry bulb and 15 degrees wet bulb, initial water temperature 20 degrees, final water temperature 55 degrees. Range of Operation: Ambient temperature at -10 degrees to 43 degrees. Specifications are subject to changes due to any improvement of the product.
0.88KW 0.88KW
3.6KW 3.6KW
4.0A 4.0A
220V-50Hz 220V-50Hz
55 degrees 55 degrees
77L/H 77L/H
150L 190L
1.9H 2.5H
2KW 2KW
9.1A 9.1A
41L/H 41L/H
R417A R417A
Panasonic 2P17S225ANQ
Stainless steel coil
Electronic expansion valve
650X1350 650X1485
72 98 46 46
DN20 DN20
17
G. Specification and Dimensions
Hot water cylinder (Air Ducts on Top) Diameter 650mm
Model Rocky 260L-E-4.2 Rocky 300L-E-4.2-2C Rated Input Power Rated Heating Capacity Heating ampere Power Supply Outlet water temperature Water output capacity Capacity of Water Tank Heating cycle time Electric Heater Power(EHP) Auxiliary heater ampere Electricity Water capacity Refrigerant Compressor Condenser Evaporator
High efficiency finned heat exchanger ( 370mm x 39mm x 379mm)
Expansion valve Size(mm) Net Weight (Kg) Noise (dB) Water connection
*Testing at 15 degrees, 60% relative humidity air, and water heated from 15 degrees to 55 degrees.
Feature: Safe, durable, convenient and energy saving. Easy to install and operate. Test Conditions: Ambient temperature at 20 degrees Dry bulb and 15 degrees wet bulb, initial water temperature 20 degrees, final water temperature 55 degrees. Range of Operation: Ambient temperature at -10 degrees to 43 degrees. Specifications are subject to changes due to any improvement of the product.
1.2 KW 1.2 KW
4.2 KW 4.2 KW
5.5A 5.5A 220V-50Hz
55 degrees
90L/H 90L/H
260L 300L
2.9H 3.4H
2KW 2KW
9.1A
41 L/H R417A
Panasonic 2K22S225B
Stainless steel coil
Electronic expansion valve
650X1760 650X1890
98 110 50 50
DN20 DN20
18
G. Specification and Dimensions
Hot Water Cylinder (Air Ducts on Top)
Model 80L-E-3.6 150L-E-3.6 190L-E-3.6 260L-E-4.2 300L-E-4.2-2C
Rated input power Rated Heat capacity Outlet Water Temperature Capacity of Water Tank (Litres)
Heating Cycle Time (Hours) Air Duct Sizes (mm)
Size (mm)
.88KW 1.2KW
3.6KW 4.2KW
55 degrees
80L 150L 190L 260L 300L
1H
1.9H 2.5H 2.9H 3.4H
150
568 X 1270 650 X1350 650 X 1485 650 X 1760 650X 1890
19
H. Warranty
The rocky heat pump comes with an 18 month warranty. The warranty begins from the day of purchase.
During the warranty period, if the heat pump has quality problems, please provide the barcode number of the unit. (There is a barcode in each unit).
Under the following circumstances your warranty does not cover the cost of repair.
The damage is caused by not following the user manual of installation, maintenance and proper care of the heat pump.
The damage is caused by incorrect operation, abnormal state of electric source, improper carry and breakage.
Damage done by private disassembly.
The water system is not maintained / cleaned as per guidelines set out in the manual.
An irresistible force. (Lighting, Fire, Flood…….etc.).
The damage caused by contingency
Spare parts list Safety valve 4-way valve Control panel PCB Ventilation fan Compressor Electric heater Capacitor Magnesium rod Water temp sensor Coil temp sensor Exhaust temp sensor
Important: Please read the user’s manual carefully before operating the unit
20
Dublin Road Thomastown Co. Kilkenny Tel: 056 775 4004
Email: Sales@redwing.ie
www.redwing.ie
Loading...