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Table of Contents
Introduction.......................................................................................................................................... i
1. Document Conventions.......................................................................................................... i
2. More to Come ...................................................................................................................... iv
2.1. Send in Your Feedback ......................................................................................... iv
1. What is Red Hat Network? ............................................................................................................1
Welcome to the Red Hat Network Enterprise User Reference Guide 2.1.
The Red Hat Network Enterprise User Reference Guide will guide you through registering your system for Red Hat Network and using its many features. Depending on which version of Red Hat Linux
you have installed, the Red Hat Network Registration Client and the Red Hat Update Agent might
be different than the ones described in this manual as new features are added. Once you use Red Hat
Network to update these applications, you can use the latest version of this manual.
This version of the manual covers version 3.0.7 of the Red Hat Update Agent and version 2.7.21-
7.x.3 of the Red Hat Network Registration Client.
Warning
Systems running Red Hat Linux 6.2 through 7.3 and Red Hat Linux Advanced Server will need to
use the separate Red Hat Network Registration Client before starting the Red Hat Update Agent.
Refer to Chapter 7 Red Hat Network Registration Client for instructions. Systems running Red Hat
Linux 8.0 can go directly to the Red Hat Update Agent, which has registration functionality built in
for the latest release. Refer to Chapter 2 Red Hat Update Agent for instructions.
For a technical overview of Red Hat Network, please refer to the whitepapers available at
http://www.redhat.com/docs/wp/.
For an interactive demo of RHN, go to http://rhn.redhat.com/demo/rhn_demo.html. It requires the
Macromedia Flash player.
1. Document Conventions
When you read this manual, you will see that certain words are represented in different fonts, typefaces, sizes, and weights. This highlighting is systematic; different words are represented in the same
style to indicate their inclusion in a specific category. The types of words that are represented this way
include the following:
command
Linux commands (and other operating system commands, when used) are represented this way.
This style should indicate to you that you can type the word or phrase on the command line
and press [Enter] to invoke a command. Sometimes a command contains words that would be
displayed in a different style on their own (such as filenames). In these cases, they are considered
to be part of the command, so the entire phrase will be displayed as a command. For example:
Use the cat testfile command to view the contents of a file, named testfile, in the current
working directory.
filename
Filenames, directory names, paths, and RPM package names are represented this way. This style
should indicate that a particular file or directory exists by that name on your system. Examples:
The .bashrc file in your home directory contains bash shell definitions and aliases for your own
use.
The /etc/fstab file contains information about different system devices and filesystems.
iiIntroduction
Install the webalizer RPM if you want to use a Web server log file analysis program.
application
This style indicates that the program is an end-user application (as opposed to system software).
For example:
Use Mozilla to browse the Web.
[key]
A key on the keyboard is shown in this style. For example:
To use [Tab] completion, type in a character and then press the [Tab] key. Your terminal will
display the list of files in the directory that start with that letter.
[key]-[combination]
A combination of keystrokes is represented in this way. For example:
The [Ctrl]-[Alt]-[Backspace] key combination will exit your graphical session and return you to
the graphical login screen or the console.
text found on a GUI interface
A title, word, or phrase found on a GUI interface screen or window will be shown in this style.
When you see text shown in this style, it is being used to identify a particular GUI screen or an
element on a GUI screen (such as text associated with a checkbox or field). Example:
Select the Require Password checkbox if you would like your screensaver to require a password
before stopping.
top level of a menu on a GUI screen or window
When you see a word in this style, it indicates that the word is the top level of a pulldown menu.
If you click on the word on the GUI screen, the rest of the menu should appear. For example:
Under File on a GNOME terminal, you will see the New Tab option that allows you to open
multiple shell prompts in the same window.
If you need to type in a sequence of commands from a GUI menu, they will be shown like the
following example:
Go to Main Menu Button (on the Panel) => Programming => Emacs to start the Emacs text
editor.
button on a GUI screen or window
This style indicates that the text will be found on a clickable button on a GUI screen. Forexample:
Click on the Back button to return to the webpage you last viewed.
computer output
When you see text in this style, it indicates text displayed by the computer on the command line.
You will see responses to commands you typed in, error messages, and interactive prompts for
your input during scripts or programs shown this way. For example:
Use the ls command to display the contents of a directory:
$ ls
Desktopabout.htmllogspaulwesterberg.png
Mailbackupfilesmailreports
The output returned in response to the command (in this case, the contents of the directory) is
shown in this style.
Introductioniii
prompt
A prompt, which is a computer’s way of signifying that it is ready for you to input something,
will be shown in this style. Examples:
$
#
[stephen@maturin stephen]$
leopard login:
user input
Text that the user has to type, either on the command line, or into a text box on a GUI screen, is
displayed in this style. In the following example, text is displayed in this style:
To boot your system into the text based installation program, you will need to type in the text
command at the boot: prompt.
Additionally, we use several different strategies to draw your attention to certain pieces of information.
In order of how critical the information is to your system, these items will be marked as note, tip,
important, caution, or a warning. For example:
Note
Remember that Linux is case sensitive. In other words, a rose is not a ROSE is not a rOsE.
Tip
The directory /usr/share/doc contains additional documentation for packages installed on your
system.
Important
If you modify the DHCP configuration file, the changes will not take effect until you restart the DHCP
daemon.
Caution
Do not perform routine tasks as root — use a regular user account unless you need to use the root
account for system administration tasks.
ivIntroduction
Warning
If you choose not to partition manually, a server installation will remove all existing par titions on all
installed hard drives. Do not choose this installation class unless you are sure you have no data you
need to save.
2. More to Come
The Red Hat Network Enterprise User Reference Guide is constantly expanding as new Red Hat
Network features and service plans are launched.
2.1. Send in Your Feedback
If you would like to make suggestions about the Red Hat Network Enterprise User Reference Guide,
please mention this guide’s identifier:
RHNent(EN)-2.1-Print-RHI (2003-03-27T14:490700)
You can send mail to:
<rhn-feedback@redhat.com>
Chapter 1.
What is Red Hat Network?
Have you ever read about a new version of a software package and wanted to install it but could not
find it?
Have you ever tried to find an RPM through an Internet search engine or an RPM Repository and been
linked to a site that you have never heard of?
Have you ever tried to find an RPM but instead found only the source files that you had to compile
yourself?
Have you ever spent hours or even days visiting different websites to see if you have the latest packages
installed on your system, only to have to do it again in a few months?
Those days are over with Red Hat Network (RHN). RHN provides the solution to all your system
software management needs.
Red Hat Network is an Internet solution for managing a Red Hat Linux system or a network of Red
Hat Linux systems. All Security Alerts, Bug Fix Alerts, and Enhancement Alerts (collectively known
as Errata Alerts) can be downloaded directly from Red Hat. You can even have updates scheduled to
be delivered directly to your system as soon as they are released.
The main components of Red Hat Network are as follows:
• The Red Hat Update Agent
• The Red Hat Network Website
• Red Hat Network Daemon
• The Red Hat Network Registration Client - for systems running Red Hat Linux 6.2-7.3 and Red
Hat Linux Advanced Server only.
The Red Hat Update Agent provides your initial connection to the Red Hat Network. Once registered, it enables channel subscription, package installs, and management of System Profiles. Red Hat
Linux 8.0 systems will even use the Red Hat Update Agent to be registered to RHN. See Chapter 2
Red Hat Update Agent for further information.
You can use either of the two Red Hat Network user interfaces:
• https://rhn.redhat.com
• The Red Hat Update Agent
Both the Web interface and the Red Hat Update Agent allow you to view Errata Alerts from in the
Red Hat Errata list. Only packages relevant to your system are shown. Red Hat Network can also be
configured to verify packages once downloaded, ignore update notifications for certain packages, and
view package details before downloading them.
The Red Hat Network Daemon (rhnsd) runs in the background as a service and probes the Red Hat
Network for notifications and updates at set time intervals (see Chapter 5 Red Hat Network Daemon
for further information). This daemon is necessary if you want to schedule updates or other actions
through the Web interface.
The Red Hat Network Registration Client allows you to register your Advanced Server or older Red
Hat Linux system with RHN. Registration involves creating a unique RHN user name and password,
probing the hardware on your system to create a Hardware Profile, and probing the software packages
2Chapter 1. What is Red Hat Network?
installed on your system to create a Package Profile. This information is sent to RHN and RHN returns
a unique System ID to your system. See Chapter 7 Red Hat Network Registration Client for further
information.
Many Red Hat Network terms are used throughout this manual. As you read the Red Hat NetworkUser Reference Guide, refer to the Glossary as necessary for an explanation of common terms.
Tip
For a comparison chart of RHN service levels, refer to https://rhn.redhat.com/preview/.
1.1. Demo
The RHN Demo service level is the complimentary service level. All users receive one free subscription to RHN Demo. All that is required is the completion of a brief survey once every 60 days.
With each Demo subscription, you receive:
• Errata Notifications — Be the first to know about Red Hat’s patches. Subscribe to email errata
notification through Red Hat Network.
• Errata Updates — Immediately bring individual systems up-to-date with the click of a button.
• Search Packages — Search through the full repository of RPMs available to Red Hat Network
users.
• Search Errata — Search through the collection of all errata ever released through Red Hat Network.
1.2. Basic
The RHN Basic service is ideal for a user with one Red Hat Linux system or a small number
of Red Hat Linux systems to keep updated. Subscription to Basic can be purchased at
http://rhn.redhat.com/purchase_info.pxt.
With each Basic subscription, you receive the essential functionality provided to Demo users, plus:
• Instant ISOs — For customers who have purchased subscriptions to Red Hat Network, ISO images
are available for immediate download. Beat the rush to the FTP servers by downloading directly
from Red Hat Network.
• Priority Access during periods of high load — When Red Hat releases a large errata, users with
Priority Access can be guaranteed that they will be able to access the updated packages immediately.
• RHN Support Access — All paying customers of Red Hat Network receive web based support for
their RHN questions.
• Errata Notification, Multiple Systems — Subscriptions for multiple systems means errata notifica-
tion for errata to all of those systems.
• Errata Updates, Multiple Systems — Get quick updates for multiple systems with an easy button
click for each system.
Chapter 1. What is Red Hat Network?3
1.3. Enterprise
In addition to the features offered in the RHN Demo and Basic subscription levels, the RHN Enterprise
subscription service allows you to manage your network of Red Hat Linux systems, users, and system
groups through its System Set Manager interface.
RHN Enterprise is based upon the concept of an organization. Each Enterprise-level Red Hat customer is assigned a Red Hat Customer Number. A Red Hat Network organization can be established
for each Red Hat Customer Number. Each Red Hat Network organization contains users who have
administration privileges to system groups. An Organization Administrator has overall control over
each Red Hat Network organization with the ability to add and remove systems and users. When users
other than the Organization Administrator log into the Red Hat Network website, they see only the
systems they have permission to administer.
To create an account that can be used to entitle systems to RHN Enterprise, go to
https://rhn.redhat.com/ and click on the Create Account link under the Sign In fields. On the Sign
Up for Red Hat Network page, click Create a new corporate account. After creating a corporate
account, you may add users within your organization to it.
The Red Hat Network features available to you depend on the subscription level for each Red Hat
Linux system. With each Enterprise subscription, you receive the functionality provided to Demo and
Basic users, plus:
• Package Profile Comparison — Compare the package set on a system with the package sets of
similar systems with one click.
• Search Systems — Search through systems based on a number of criteria: packages, networking
information, even hardware asset tags.
• System Grouping — Web servers, database servers, workstations and other workload-focused sys-
tems may be grouped so that each set can be administered in common ways.
• Multiple Administrators — Administrators may be given rights to particular system groups, easing
the burden of system management over very large organizations.
• System Set Manager — You may now apply actions to sets of systems instead of single systems.
Work with members of a predefined system group, or work with an ad-hoc collection of systems.
Install a single package to each, subscribe them all to a new channel, or apply all errata to them
with a single action.
• Massive Scalability — Figuring out a list of outdated packages for a thousand systems would take
days for a dedicated sysadmin. Red Hat Network Enterprise Service can do it for you in seconds.
1.4. Errata Notifications and Scheduled Package Installations
You can configure the Red Hat Network to send you email notifications of new and updated software
packages as soon as the packages are available through RHN. You can also schedule package installs
or package updates. The benefits include:
• Reduced time and effort required by system administrators to stay on top of the Red Hat Errata list
• Minimized security vulnerabilities in your network by providing the patches as soon as Red Hat
releases them
• Filtered list of package updates (packages not relevant to your network are not included)
• Reliable method of managing multiple systems with similar configurations
4Chapter 1. What is Red Hat Network?
1.5. Security, Quality Assurance, and Red Hat Network
Red Hat Network provides significant benefits to your network including security and quality assurance. All transactions made between you and Red Hat Network are encrypted, and all RPM packages
are signed with Red Hat’s GNU Privacy Guard (GPG) signature to ensure authenticity.
Red Hat Network incorporates the following security measures:
1. Your System Profile available at http://rhn.redhat.com is accessible only with an RHN-verified
username and password.
2. A Digital Certificate is written to the client system after registration and is used to authenticate
the system during each transaction between the client and Red Hat Network. The file is only
readable by the root user on the client system.
3. All notifications and information messages are signed by Red Hat with an electronic signature
using GPG. RPM can be used to verify the authenticity of the package before it is installed.
4. All transactions are encrypted using a Secure Sockets Layer (SSL) connection.
5. All packages are tested and verified by the Red Hat Quality Assurance Team before they are
added to the Red Hat Errata list and Red Hat Network.
Tip
Refer to https://rhn.redhat.com/help/faq/ for a list of Frequently Asked Questions.
1.6. Before You Begin
Red Hat Network is available for Red Hat Linux 6.2 and higher. For instructions on configuring Red
Hat Linux 6.2 for Red Hat Network, refer to Chapter 6 Using Red Hat Network with Red Hat Linux
6.2.
By default, all the software packages you need to use Red Hat Network are installed with Red Hat
Linux 7 and higher. However, if you chose not to install them during the installation process or performed an upgrade from Red Hat Linux 6.2 or lower, you may not have the Red Hat Network Reg-istration Client or the Red Hat Update Agent installed. Remember, if you are a Red Hat Linux
8.0 user, you do not need the Red Hat Network Registration Client. To determine if the Red HatNetwork Registration Client is installed, type the following command:
rpm -q rhn_register
If the Red Hat Network Registration Client is installed, it will return something similar to
rhn_register-2.7.21-7.x.3
The version number might differ slightly.
If you do not have the Red Hat Network Registration Client installed, the command will return
package rhn_register is not installed
Perform this check for every package in Table 1-1. If you prefer to use the command line versions,
you do not have to install the two packages ending in gnome.
Chapter 1. What is Red Hat Network?5
Package NameDescription
rhn_registerProvides the Red Hat Network Registration Client program and the
text mode interface
rhn_registergnome
Provides the GNOME interface (graphical version) for the Red Hat
Network Registration Client; runs if the X Window System is available
up2dateProvides the Red Hat Update Agent command line version and the Red
Hat Network Daemon
up2date-gnomeProvides the GNOME interface (graphical version) for the Red Hat
Update Agent; runs if the X Window System is available
Table 1-1. Red Hat Network Packages
If the packages are not installed, they can be found on the Red Hat Linux 7 (or higher) CD-ROM #1 in
the RedHat/RPMS directory or downloaded from the Red Hat FTPsite available at ftp://ftp.redhat.com
(or from a Red Hat FTP mirror available at http://www.redhat.com/mirrors.html). Always check the
Red Hat Errata page, available at http://www.redhat.com/errata/, for package updates. If you install an
older version of these packages, you can retrieve the latest versions using Red Hat Network. The first
time that you request the RPM updates for your system, they will be included.
6Chapter 1. What is Red Hat Network?
Chapter 2.
Red Hat Update Agent
The Red Hat Update Agent is your connection to the Red Hat Network. It enables you to register
your systems, create System Profiles, and alter the settings by which your organization and RHN
interact. Once registered, your systems can use the Red Hat Update Agent to retrieve the latest
software packages from Red Hat. This tool will allow you to always have the most up-to-date Red Hat
Linux systems with all security patches, bug fixes, and software package enhancements.
Remember, this tool must be run on the system you wish to update. You cannot use the Red HatUpdate Agent on the system if it is not entitled to an RHN service offering.
Warning
Only systems running Red Hat Linux 8.0 can use the Red Hat Update Agent to register with RHN.
Systems running Red Hat Linux 6.2 through 7.3 and Advanced Server will need to use the separate
Red Hat Network Registration Client before starting the Red Hat Update Agent. Refer to Chapter
7 Red Hat Network Registration Client for instructions. Then return to this chapter for instructions
on using the Red Hat Update Agent.
Important
You must use Red Hat Update Agent Version 2.5.4 or higher to upgrade your kernel automatically.
It will install the updated kernel and configure LILO or GRUB to boot the new kernel the next time
the system is rebooted. To ensure you are running the latest version, execute the command up2date
up2date. If you do not have the latest version installed, this command will update it.
2.1. Starting the Red Hat Update Agent
If you are not running the X Window System or prefer the command line version of the Red Hat
Update Agent, skip to Section 2.3.5 Command Line Version.
You must be root to run the Red Hat Update Agent. If you start it as a standard user, you will be
prompted to enter the root password before proceeding. The Red Hat Update Agent can be started
using one of the following methods:
For Red Hat Linux 8.0:
• On the GNOME and KDE desktops, go to the Main Menu Button (on the Panel) => System Tools
=> Red Hat Network.
• At a shell prompt (for example, an xterm or gnome-terminal), type the command up2date.
For Red Hat Linux 6.2 through 7.3:
• On the GNOME desktop, go to the Main Menu Button (on the Panel) => Programs => System
=> Update Agent.
• On the KDE desktop, go to the Main Menu Button (on the Panel) => Update Agent.
• At a shell prompt (for example, an xterm or gnome-terminal), type the command up2date.
8Chapter 2. Red Hat Update Agent
If you choose the last option and start the application from a shell prompt, you can specify the options
in Table 2-1 to the Red Hat Update Agent. To view these options, type the command up2date
--help.
For example, use the following command to specify the directory in which to download the updated
packages (temporarily overriding your saved configuration):
up2date --tmpdir=/tmp/up2date
ArgumentDescription
--configureConfigure Red Hat Update Agent options. Refer to Section 2.4
Configuration for detailed instructions.
-d, --downloadDownload packages only; do not install them. This argument
temporarily overrides the configuration option Do not install
packages after retrieval. Use this option if you prefer to install
the packages manually.
-f, --forceForce package installation. This option temporarily overrides the
file, package, and configuration skip lists.
-i, --installInstall packages after they are downloaded. This argument
temporarily overrides the configuration option Do not install
packages after retrieval.
-k, --packagedirSpecify a colon separated path of directories to look for packages
before trying to download them.
--nosigDo not use GPG to check package signatures. This option
temporarily overrides the saved configuration option.
--tmpdir=directoryTemporarily override the configured package directory. The
default location is /var/spool/up2date. This option is useful
if you do not have enough space in the configured location.
--justdbOnly add packages to the database and do not install them.
--dbpath=dirSpecify an alternate RPM database to use temporarily.
Table 2-1. Graphical Update Agent Options
The first time you run the Red Hat Update Agent, two dialog boxes will appear that you will not see
in subsequent startups: Configure Proxy Server and Install GPG Key.
As shown in Figure 2-1, the first dialog box to appear will prompt you for HTTP Proxy Server information. This is useful if your network connection requires you to use a proxy server to make HTTP connections. To use this feature, select the Enable HTTP Proxy checkbox and type your proxy server in
the text field with the format http://HOST:PORT, such as http://squid.mysite.org:3128.
Additionally, if your proxy server requires a username and password, select the Use Authentication
checkbox and enter your username and password in the respective text fields.
An HTTP Proxy Server is not required by Red Hat Network. If you do not want to use this feature,
click the OK button without making any selections. Note that the Red Hat Network Server dropdown
menu at the top of the dialog box is only useful to RHN Proxy and Satellite customers. These customers should refer to the RHN Client Configuration Guide for registration steps. Also note this dialox
box is actually the General tab of the Red Hat Update Agent Configuration Tool. Refer to Section
2.4 Configuration for detailed instructions.
Chapter 2. Red Hat Update Agent9
Figure 2-1. Configure Proxy Server
The second dialog box to appear will prompt you to install the Red Hat GPG key, as shown in Figure
2-2. This key is used to verify the packages you download for security purposes. Click Yes to install
the key, and you will not see this message again.
Figure 2-2. Install GPG Key
2.2. Registration
Before you begin using Red Hat Network, you need to create a username, password, and System
Profile. Upon launch, the Red Hat Update Agent senses whether these tasks have been accomplished.
If not, it guides you through the registration process. If you ever need to force the Red Hat UpdateAgent into registration mode, say to re-register an existing system, you may do so by issuing the
following command at a shell prompt:
up2date --register
10Chapter 2. Red Hat Update Agent
After installing the Red Hat GPG key, the screen in Figure 2-3 will appear. It appears every time you
start the Red Hat Update Agent. Click Forward to continue.
Figure 2-3. Welcome Screen
After clicking through the Welcome Screen, the Red Hat Privacy Statement appears. (See Figure 2-
4). Red Hat is committed to protecting your privacy. The information gathered during the Red Hat
Network registration process is used to create a System Profile, which is essential to receiving update
notifications about your system. If after reading the statement you have any questions about how your
information is being used, please contact us at <feedback@redhat.com>. When satisfied, click
Forward.
Chapter 2. Red Hat Update Agent11
Figure 2-4. Red Hat Privacy Statement
2.2.1. Registering a User Account
Before you can create a System Profile, you must create a user account. All that is required is a unique
username-password combination and a valid email address.
In the screen shown in Figure 2-5, choose a username and password. Once logged in to Red Hat
Network, you can modify your preferences, view your existing System Profile, or obtain the latest
Red Hat software packages.
Note
If you are already a member of redhat.com, you can use the same username and password. However,
you will still need to continue with the registration process to create your System Profile.
Your username and password have the following restrictions:
• Must be at least four characters long
• Are case-insensitive
• Cannot contain any spaces
• Cannot contain any tabs
12Chapter 2. Red Hat Update Agent
• Cannot contain any line feeds
• Cannot contain the characters &, +, %, or ’
Figure 2-5. Create a User Account
You must choose a unique username. If you enter one already in use, you will see an error message
(see Figure 2-6). Try different usernames until you find one that has not been used.
Figure 2-6. Error: Username Already Exists
Chapter 2. Red Hat Update Agent13
Most users can leave the Org Info section blank. If you have an existing organization account, enter
your organization’s ID and password in the provided text fields. If the values are valid, the system will
be added to the organization’s Red Hat Network account.
If you have already registered a machine and created a System Profile, you can add a new machine to
your account. Run the Red Hat Update Agent on the new machine you wish to add, and enter your
existing Red Hat Network username and password. The new machine will be added to your existing
account, and you can log into Red Hat Network with your username and password to view all your
systems simultaneously.
In the Create Account screen, click Forward to continue.
If you are a new user to RHN, the Red Hat Update Agent takes you to the screen shown in Figure 2-
7. Here you will add details about yourself and your business, if applicable, and identify the methods
by which you should be reached.
Figure 2-7. Register a User Account
Once satsfied with the information supplied, click Forward to continue.
2.2.2. Registering a System Profile
Now that you have a user account, you can create a System Profile that consists of hardware and
software information about your Red Hat Linux system. The System Profile information is used by
Red Hat Network to determine what software update notifications you receive.
14Chapter 2. Red Hat Update Agent
2.2.2.1. Hardware System Profile
After creating a username and password for your Red Hat Network account, the Red Hat Update
Agent probes your system for the following information:
• Red Hat Linux version
• Hostname
• IP address
• CPU model
• CPU speed
• Amount of RAM
• PCI devices
• Disk sizes
• Mount points
The next step is choosing a profile name for your system as shown in Figure 2-8. The default value
is the hostname for the system. You may modify this to be a more descriptive string, such as EmailServer for Support Team, if you find it more helpful. Optionally, you can enter a computer
serial or identification number for the system.
If you do not wish to include information about your hardware or network in your System Profile,
deselect Include information about hardware and network (see Figure 2-8).
Chapter 2. Red Hat Update Agent15
Figure 2-8. System Profile - Hardware
Click Forward to continue with the registration process.
2.2.2.2. Software System Profile
The software System Profile consists of a list of RPM packages for which you wish to receive notifications. The Red Hat Update Agent shows you a list of all RPM packages listed in the RPM database
on your system and then allows you to customize the list by deselecting packages.
2.2.2.2.1. Gathering RPM Database Information
Only those packages you choose during this part of the registration will be included in your System
Profile, and you will receive notifications only about the packages in your System Profile. Thus, if
you use an older version of a package and deselect it from the list, it will not be replaced with a newer
version. This RPM list can be modified through the Red Hat Network Web interface or by using the
Red Hat Update Agent. Figure 2-9 shows the progress bar you will see while the Red Hat Update
Agent gathers a list of the RPM packages installed on your system. This operation may take some
time, depending on your system installation.
16Chapter 2. Red Hat Update Agent
Figure 2-9. Registration Wizard
Once the RPM package list is built, the list will be displayed as shown in Figure 2-10. Deselecting
Include RPM Packages installed on this system in my System Profile will omit this information
from your System Profile.
Figure 2-10. RPM Package Information
2.2.2.2.2. Choosing RPM Packages to Exclude from the System Profile
By default, all RPM packages in your RPM database are included in your System Profile to be updated
by Red Hat Network. To exclude a package, uncheck the package from the list by clicking the checkbox beside the package name. For example, Figure 2-11 shows that the Canna-devel and Canna-libs
packages have been omitted from the package list.
Choose which packages to exclude, if any, from the System Profile, and click Forward to continue
with the registration process.
Chapter 2. Red Hat Update Agent17
Figure 2-11. Choose which RPM Packages to Exclude from System Profile
2.2.2.3. Finishing Registration
As seen in Figure 2-12, the last step of registration is to confirm that you want to send your System
Profile to the Red Hat Network. If you choose Cancel at this point, no information will be sent.
Clicking Forward will submit your RHN System Profile.
18Chapter 2. Red Hat Update Agent
Figure 2-12. Finished Collecting Information for System Profile
Figure 2-13 shows the progress bar you will see while your profile is being sent. This process may
take some time depending on your connection speed.
Figure 2-13. Send System Profile to Red Hat Network
You will know your System Profile has been successfully sent when you see the Channels screen
(Figure 2-14) appear. Refer to Section 2.3.1 Choosing a Channel for continued instructions.
2.3. Setup and Use
After completing the registration process, you should set up the Red Hat Update Agent to effectively
manage all of your system’s package updates. This requires selecting its channel, identifying the
packages requiring maintenance, and making your first installation.
Chapter 2. Red Hat Update Agent19
2.3.1. Choosing a Channel
The first step is to select the channel from which you want the updated packages to be retrieved. After
you send your System Profile, the Channels screen (Figure 2-14) appears. Select the appropriate
base channel and click Forward to continue. Refer to Section 4.6 Software for more information on
channels and how channels are used to determine which packages are installed.
Figure 2-14. Channels
2.3.2. Choosing Packages to Update
After clicking Forward, the dialog box in Figure 2-15 will appear. This means a connection to Red
Hat Network is being established and your customized list of updates is being retrieved. This might
take some time, depending on the speed of your connection and the number of packages you have
installed.
Figure 2-15. Retrieve Update Information
20Chapter 2. Red Hat Update Agent
While you see this dialog box, the Red Hat Update Agent uses your unique Digital Certificate
(/etc/sysconfig/rhn/systemid) to determine if there are any updated packages available for
your system. If there are no updated packages available for your system, the dialog box in Figure 2-16
appears. Click OK to exit the Red Hat Update Agent.
Figure 2-16. No new packages needed
If you excluded any packages while registering your System Profile, these are displayed in Figure
2-17. You may override these settings and include any of these packages in the update by selecting
the checkboxes next to them. To see a summary of each package in the Package Information section
at the bottom of the screen, click the name of the package.
Figure 2-17. Packages Flagged to be Skipped
If you want to view the advisory for the RPM Alert, click the View Advisory button. This will display
what type of Errata Alert it is and what problem(s) it addresses as shown in Figure 2-18. Click OK to
close the advisory. Click Finished when you are finished selecting packages to include.
Chapter 2. Red Hat Update Agent21
Figure 2-18. View Advisory
The Available Package Updates screen is the next to appear. If your system is not up-to-date, your
customized list of available updated packages is displayed as shown in Figure 2-19.
22Chapter 2. Red Hat Update Agent
Figure 2-19. List of Available Updates
By default, no packages are selected for download. To select a package for download (and installation,
if you chose that option), click its checkbox. To select all the packages listed, click the checkbox next
to Select all packages.
After choosing which packages to update, the Red Hat Update Agent tests for RPM dependencies
and prompts you if you have chosen to omit packages that are required for software updates that you
did choose. The dialog box in Figure 2-20 is shown while it is testing for dependencies. This process
might take some time depending upon how many packages are updating.
Figure 2-20. Testing Packages
After testing is complete, package retrieval begins. The progress of each package retrieval is shown in
Figure 2-21. When they have all been retrieved, the message All finished is displayed at the bottom
of the screen. Click Forward to continue.
Chapter 2. Red Hat Update Agent23
Figure 2-21. Retrieval Finished
2.3.3. Installing Updated Packages
After downloading the packages through the Red Hat Update Agent, they must be installed. If you
chose not to have the packages installed via the Red Hat Update Agent, skip to Section 2.3.5.2
Manual Package Installation for further instructions. If you configured it to install the packages (the
default setting), the selected packages are installed. The progress of installing each package, as well
as the total progress, is displayed. When the packages have been installed, as seen in Figure 2-22,
click Forward to continue.
24Chapter 2. Red Hat Update Agent
Figure 2-22. Installation Finished
2.3.4. Update Agent Finished
When the Red Hat Update Agent has finished downloading the desired packages (and installing them
if you chose the install option), you will see the screen in Figure 2-23. Click Finish to exit the Red
Hat Update Agent.
Chapter 2. Red Hat Update Agent25
Figure 2-23. Update Agent Finished
2.3.5. Command Line Version
If you are not running X, you can still run the Red Hat Update Agent from a virtual console or
remote terminal. If you are running X but want to use the command line version, you can force it not
to display the graphical interface with the following command:
up2date --nox
The command line version of the Red Hat Update Agent allows you to perform advanced functions
or to perform actions with little or no interaction. For example, the following command updates your
system with no interaction. It will download the newer packages and install them if you configured it
to install them.
up2date -u
The command line version of the Red Hat Update Agent accepts the following arguments:
ArgumentDescription
--channel=channelSpecify which channels to update from using channel labels.
--configureConfigure Red Hat Update Agent options. Refer to Section 2.4
Configuration for detailed instructions.
26Chapter 2. Red Hat Update Agent
ArgumentDescription
-d, --downloadDownload packages only; do not install them. This argument
temporarily overrides the configuration option Do not install
packages after retrieval. Use this option if you prefer to install
the packages manually.
--dbpath=dirSpecify an alternate RPM database to use temporarily.
--dry-runDo everything but download and install packages. This is useful
in checking dependencies and other requirements prior to actual
installation.
-f, --forceForce package installation. This option temporarily overrides the
file, package, and configuration skip lists.
--firstbootPop up in the center of the screen for Firstboot.
--gpg-flagsShow the flags GPG will be invoked with, such as the keyring.
--hardwareUpdate this system’s hardware profile on RHN.
-i, --installInstall packages after they are downloaded. This argument
temporarily overrides the configuration option Do not install
packages after retrieval.
--justdbOnly add packages to the database and do not install them.
-k, --packagedirSpecify a colon-separated path of directories to look for packages
in before trying to download them.
-l, --listList packages relevant to the system.
--nodownloadDo not download packages at all. This is useful in testing.
--nosigDo not use GPG to check package signatures. This option
temporarily overrides the saved configuration option.
--nosrcDo not download source packages (SRPMs).
--noxDo not attempt to run in X. This launches the command line
version of the Red Hat Update Agent.
-p, --packagesUpdate packages associated with this System Profile.
--proxy=proxy URLSpecify an HTTP proxy to use.
--proxyPassword=proxy
password
--proxyUser=proxy user
ID
--registerRegister (or re-register) this system with RHN. Refer to Section
Specify a password to use with an authenticated HTTP proxy.
Specify a username to use with an authenticated HTTP proxy.
2.2 Registration for detailed instructions.
--showallList all packages available for download.
--show-channelsShow the channel name associated with each package.
-solvedeps=dependencies
Find, download, and install the packages necessary to resolve
dependencies.
--srcDownload source packages, as well as binary RPMs.
Chapter 2. Red Hat Update Agent27
ArgumentDescription
--tmpdir=directoryTemporarily override the configured package directory. The
default location is /var/spool/up2date. This option is useful
if you do not have enough space in the configured location.
--undoReverse the last package set update.
-u, --updateUpdate system with all relevant packages.
--uuid=uuidPass in a Unique User ID generated by the Alert Notification
tool.
--verboseShow additional output while updating.
-whatprovides=dependencies
Show the packages that resolve the comma-separated list of
dependencies.
Table 2-2. Update Agent Command Line Arguments
2.3.5.1. Installing the Red Hat GPG key
The first time you run the graphical version of the Red Hat Update Agent, it prompts you to install the Red Hat GPG key. This key is required to authenticate the packages downloaded from Red
Hat Network. If you run the command line version the first time you start Red Hat Update Agent,
you need to install the Red Hat GPG key manually. If you do not have it installed, you will see the
following message:
Your GPG keyring does not contain the Red Hat, Inc. public key.
Without it, you will be unable to verify that packages Update Agent downloads
are securely signed by Red Hat.
Your Update Agent options specify that you want to use GPG.
To install the key, run the following as root:
/usr/bin/gpg --import /usr/share/rhn/RPM-GPG-KEY
To install the Red Hat GPG key, use the command displayed: /usr/bin/gpg --import
/usr/share/rhn/RPM-GPG-KEY, or use the following steps:
Note
GPG keys must be installed for each user. To install the key to use with Red Hat Network, import the
key while logged in as root.
1. Cut and paste the following into a file and save it as redhat2.asc or download it from
https://www.redhat.com/solutions/security/news/publickey/#key.
Type bits/keyIDDateUser ID
pub 1024D/DB42A60E 1999-09-23 Red Hat Software, Inc. (security@redhat.com)
sub 2048g/961630A2 1999-09-23
-----BEGIN PGP PUBLIC KEY BLOCK----Version: GnuPG v1.0.0 (GNU/Linux)
2. At the shell prompt, import the key with the following command:
gpg --import redhat2.asc
The resulting message tells you that the key was processed. To check that the key was added,
type gpg --list-keys. You will see the Red Hat, GPG key as well as your own keys.
2.3.5.2. Manual Package Installation
If you chose to download the software updates with the Red Hat Update Agent or from the RHN
website, you must install them manually using RPM.
To install them, change to the directory that contains the downloaded packages. The default directory is /var/spool/up2date. Then, type the command rpm -Uvh *.rpm. When the packages are
finished installing, you can delete them if you wish. You do not need them anymore.
After installing the packages, you must update your System Profile so that you are not prompted to
download them again. Refer to Section 2.3.5.3 Synchronizing Your System Profile for details.
2.3.5.3. Synchronizing Your System Profile
If you configured the Red Hat Update Agent to install the latest packages, then your System Profile
stored by Red Hat Network will be updated after the packages are installed. However, if you only
download the latest RPM packages using the Red Hat Update Agent, download the RPM packages
from the Web interface, or upgrade/install/remove RPM packages yourself, your System Profile will
not be updated automatically. You will need to send your updated System Profile to the RHN Servers.
To synchronize the RPM package list on your local system and on Red Hat Network, run the command:
up2date -p
Chapter 2. Red Hat Update Agent29
After running this command, your RHN System Profile will reflect the latest software versions installed on your system.
2.3.5.4. Log File
The Red Hat Update Agent keeps a log of all the actions that it performs on your system in
the file /var/log/up2date. It uses the standard rotating log method. Thus, older logs are in
/var/log/up2date.1, /var/log/up2date.2, and /var/log/up2date.3. The log files store
actions performed by the Red Hat Update Agent such as when your RPM database is opened,
when it connects to Red Hat Network to retrieve information from your System Profile, which
packages are downloaded, which packages are installed using the Red Hat Update Agent, and
which packages are deleted from your system after installation. If you choose to install and delete
packages yourself, it will not be logged in this file. You should keep your own log of actions not
performed with the Red Hat Update Agent.
2.4. Configuration
The Red Hat Update Agent offers various options to configure its settings.
If you are not running the X Window System or prefer the command line version, skip to Section 2.4.2
Command Line Version.
2.4.1. Using the Red Hat Update Agent Configuration Tool
You must be root to run the Red Hat Update Agent Configuration Tool. If you start the Red Hat
Update Agent Configuration Tool as a standard user, you will be prompted to enter the root password
before proceeding. The Red Hat Update Agent Configuration Tool can be started by typing the
command up2date-config at a shell prompt (for example, an xterm or a gnome-terminal).
2.4.1.1. General Settings
The General tab allows you to enable an HTTP Proxy Server. If your network connection
requires you to use an HTTP Proxy Server to make HTTP connections, select the Enable HTTPProxy option and type your proxy server in the text field with the format http://HOST:PORT.
For example, to use the proxy server http://squid.mysite.org on port 3128, you would enter
http://squid.mysite.org:3128 in the text field. Additionally, if your proxy server requires
a username and password, select the Use Authentication option and enter your username and
password in the respective text fields.
30Chapter 2. Red Hat Update Agent
Figure 2-24. General Settings
In addition, RHN Proxy and Satellite customers have the option of selecting Red Hat Network Servers
here. These customers should refer to the RHN Client Configuration Guide for detailed instructions.
2.4.1.2. Retrieval/Installation Settings
The Retrieval/Installation tab allows you to customize your software package retrieval and package
installation preferences.
Warning
You must use Red Hat Update Agent Version 2.5.4 or higher to upgrade your kernel automatically.
Red Hat Update Agent will install the updated kernel and configure LILO or GRUB to boot the new
kernel the next time the system is rebooted.
Chapter 2. Red Hat Update Agent31
Figure 2-25. Retrieval/Installation Settings
The following package retrieval options can be selected (see Figure 2-25):
• Do not install packages after retrieval — download selected RPM packages to desired directory
and ignore the installation preferences
• Do not upgrade packages when local configuration file has been modified — if the configuration
file has been modified for a package such as apache or squid, do not attemp to upgrade it. This
option is useful if you are installing custom RPMs on your system and you do not want them
updated or reverted to the default Red Hat Linux packages.
• Retrieve source RPM along with binary package — download both the source (*.src.rpm)
and the binary (*.[architecture].rpm) files
The following installation options are configurable (see Figure 2-25):
• Use GPG to verify package integrity — before installing the packages, verify Red Hat’s GPG
signature (highly recommended for security reasons)
• After installation, keep binary packages on disk — save binary packages in desired directory
instead of deleting them after installation
• Enable RPM rollbacks — allow "undo" of updates. This requires additional storage space.
The following additional options are configurable from this tab:
• Override version stored in System Profile — override the Red Hat Linux version in your System
Profile
• Package storage directory — change the directory where packages are downloaded; the default
location is /var/spool/up2date
2.4.1.3. Package Exceptions Settings
The Package Exceptions tab allows you to define which packages to exclude from the list of updated
RPM packages according to the package name or file name (see Figure 2-26).
32Chapter 2. Red Hat Update Agent
To define a set of packages to be excluded according to the package name, enter a character string
including wild cards (*) in the Add new text field under in the Package Names to Skip section. A
wild card at the end of the character string means all packages beginning with the character string will
be excluded from the list. A wild card at the beginning of the character string means any packages
that end with the character string will be excluded from the list.
For example, if the string kernel* in the Package Names to Skip section, the Red Hat UpdateAgent will not display any packages beginning with kernel.
To exclude packages by file name, follow the same rules except click the Add button next to the File
Names to Skip section.
Figure 2-26. Package Exceptions Settings
2.4.2. Command Line Version
The command line version of this tool performs the same function as the graphical version. It allows
you to configure the settings used by the Red Hat Update Agent and store them in the configuration
file /etc/sysconfig/rhn/up2date.
To run the command line version of the Red Hat Update Agent Configuration Tool, use the following command:
up2date --nox --configure
You will be presented with a list of options and their current values:
Enter the number of the item that you want to modify and enter a new value for the option. When you
finish changing your configuration, press [Enter] to save your changes and exit. Press [q] and then
[Enter] to quit without saving your changes.
34Chapter 2. Red Hat Update Agent
Chapter 3.
Red Hat Network Alert Notification Tool
The Red Hat Network Alert Notification Tool is a notifier that appears on the panel and alerts users
when software package updates are available for their systems. The list of updates is retrieved from
the RHN Servers. The system does not have to be registered with Red Hat Network to display a list
of updates; however, retrieving the updates with the Red Hat Update Agent requires registration
with Red Hat Network and a subscription to an RHN service offering. The notifier does not send any
identifiable information about the user or the system to the RHN Servers.
To use the Red Hat Network Alert Notification Tool, you must install the rhn-applet RPM package and use the X Window System.
Starting with Red Hat Linux 7.3, the Red Hat Network Alert Notification Tool appears on the panel
by default as shown in Figure 3-1.
Figure 3-1. GNOME Panel with Red Hat Network Alert Notification Tool
If it does not appear on the panel, you can add it:
• In Red Hat Linux 8.0 and later, select the Main Menu Button => System Tools => Red Hat
Network Alert Icon. To ensure the icon appears on subsequent sessions, select the Save current
setup checkbox when logging out.
• In older versions of Red Hat Linux, select the Main Menu Button => Panel => Add to Panel
=> Applet => Red Hat Network Monitor. To move it around the panel, right-click on the applet,
select Move, move the mouse left and right until it is in the desired location, and click the mouse
to place the applet.
3.1. Configuring the Applet
The first time the Red Hat Network Alert Notification Tool is run, a configuration wizard starts. It
displays the terms of service and allows the user to configure an HTTP proxy as shown in Figure 3-2.
36Chapter 3. Red Hat Network Alert Notification Tool
Figure 3-2. HTTP Proxy Configuration
If your network connection requires you to use an HTTP Proxy Server to make HTTP connections, on the Proxy Configuration screen, type your proxy server in the text field with the format
http://HOST:PORT. For example, to use the proxy server http://squid.mysite.org on port 3128, enter
http://squid.mysite.org:3128 in the text field. Additionally, if your proxy server requires
a username and password, select the Use Authentication option and enter your username and password in the respective text fields.
Tip
To run the configuration wizard again, right-click on the applet, and select Configuration.
Your preferences are written to the file .rhn-applet.conf in your home directory. The
Red Hat Network Alert Notification Tool also uses the system-wide configuration file
/etc/sysconfig/rhn/rhn-applet. Do not modify the system-wide configuration file; it is
automatically generated by the application.
You can also configure the Red Hat Network Alert Notification Tool not to list specific packages.
To configure which packages to ignore, click on the applet, and select the Ignored Packages tab.
3.2. Notification Icons
The applet displays a different icon, depending on the status of the updates. Refer to Table 3-1 for
details.
IconDescription
Update are available
System is up-to-date
Checking for updates
Error has occurred
Table 3-1. Red Hat Network Alert Notification Tool Icons
Chapter 3. Red Hat Network Alert Notification Tool37
If you see theicon, it is highly recommended that you apply the updates. Refer to Section 3.4
Applying Updates for information on applying updates.
If you have scheduled updates to be installed, you can watch the applet icon to determine when updates
are applied. The icon changes to the
If you apply a kernel update (or the kernel update is automatically applied), the applet will display the
until the system is rebooted with the new kernel. If you click on the applet, the Available Updates
tab displays a list of packages that can be updated on your system.
icon after the Errata Updates are applied.
3.3. Viewing Updates
Clicking on the Red Hat Network Alert Notification Tool displays a list of available updates. To
alter your list of excluded packages, click the Ignored Packages tab and make your modifications.
Figure 3-3. Available Updates
3.4. Applying Updates
If the system is registered with RHN and entitled to a service offering, you can apply the Errata
Updates with the Red Hat Update Agent. To launch the Red Hat Update Agent, click on the applet,
and then click on the Launch up2date button. You can also right-click on the icon and select Launch
up2date. For more information on the Red Hat Update Agent, refer to Chapter 2 Red Hat Update
Agent.
3.5. Launching the RHN Website
The simplest way to obtain a comprehensive view of your system’s status is to access the RHN Web
interface. This can be accomplished through the Red Hat Network Alert Notification Tool by rightclicking on it and selecting RHN Website. For more information on the RHN website, refer to Section
4.2 Introduction to the Web Interface.
38Chapter 3. Red Hat Network Alert Notification Tool
Chapter 4.
Red Hat Network Website
You can use the Red Hat Network website to manage multiple Red Hat Linux systems simultaneously,
including viewing Errata Alerts, applying Errata Updates, and installing packages.
4.1. Logging into the RHN Website
In a Web browser, go to http://rhn.redhat.com. The page shown in Figure 4-1 will be displayed.
Figure 4-1. RHN Website
If you have not registered a system yet or do not have a redhat.com account, create a new account by
clicking Create Account. After creating a new user account, you must register your system before
using RHN. Refer to Chapter 2 Red Hat Update Agent for step-by-step instructions.
After registering your system with Red Hat Network, go back to http://rhn.redhat.com and complete
the username and password fields with the same information established during registration. Click the
Sign In link near the top to display the fields, if they are not already visible. Once complete, click the
Sign In button.
4.2. Introduction to the Web Interface
The top navigation bar is divided into tabs of primary categories containing pages linked from the
left navigation bar.
A user with entitled systems has permission to use the following categories and pages. Each will be
explained in more detail later in this chapter.
• Your RHN — View and manage your primary account information and obtain help.
40Chapter 4. Red Hat Network Website
• Your RHN — Obtain a quick overview of your account. It notifies you if your systems need
attention, provides a quick link to go directly to them, and displays the most recent Errata Alerts
for your account.
• Your Account — Update your personal profile and addresses.
• Your Preferences — Indicate if you wish to receive email notifications about Errata Alerts for
your systems, set how many items are displayed at one time for lists such as system lists and
system group lists, set your time zone, and identify your contact options.
• Buy Now — Purchase Basic subscriptions and obtain contact information to buy Enterprise
subscriptions.
• Purchase History — View a history of your entitlements, including the expiration date and the
number available.
• Help — Learn how to use Red Hat Network and receive support if needed.
• Systems — Manage your systems here.
• Overview — View a summary of your systems along with how many Errata Alerts each system
has and which systems are entitled.
• Systems — Select and view portions of your systems by specific criteria, such as Out of Date,
Unentitled, Ungrouped, and Inactive.
• System Groups — List your system groups. Create additional groups.
• System Set Manager — Perform actions on currently selected systems.
• System Entitlements — Change the entitlement levels of systems.
• Advanced Search — Quickly search all of your systems by specific criteria, such as name,
hardware, devices, system info, networking, packages, and location.
• Activation Keys — Generate an activation key for an RHN Enterprise system. This activation
key can be used to grant a specified level of entitlement or group membership to a newly registered system with the rhnreg_ks command.
• Errata — View and manage Errata Alerts here.
• Errata — List Errata Alerts and download associated RPMs.
• Advanced Search — Search Errata Alerts based on specific criteria, such as synopsis, advisory
type, and package name.
• Manage Errata — Manage your organization’s Errata Alerts (published and unpublished) here.
Only Channel Administrators can use this feature.
• Software — View and manage the available RHN channels and the packages they contain.
• Channels — View a list of all channels and those applicable to your systems.
• Channel Entitlements — View a list of channels for which you have paid, as well as the systems
associated with each.
• Instant ISOs — Access priority downloading of Red Hat ISO images. ISO images are used to
write to CD.
• Advanced Search — Search RPMs using all or some portion of the package name.
• Manage Channels — Manage your organization’s channels here. Only Channel Administrators
can use this feature.
• Manage Packages — Manage your organization’s packages by channel here. Only Channel
Administrators can use this feature.
• Schedule — Keep track of your scheduled actions.
Chapter 4. Red Hat Network Website41
• Pending Actions — List scheduled actions that have not been completed.
• Failed Actions — List scheduled actions that have failed.
• Completed Actions — List scheduled actions that have been completed. Completed actions can
be archived at any time.
• Archived Actions — List completed actions that have been selected to archive.
• Users — View and manage users for your organization.
• User List — List users for your organization.
4.2.1. Errata Alert Icons
Throughout Red Hat Network you will see three Errata Alert icons.
represents a Bug Fix Alert.represents an Enhancement Alert.
In the Your RHN page, click on the Errata advisory to view details about the Errata or click on the
number of affected systems to see which are affected by the Errata Alert. Both links take you to tabs
of the Errata Details page. Refer to Section 4.5.2.2 Errata Details for more information.
represents a Security Alert.
4.2.2. Quick Search
In addition to the Advanced Search functionality offered within some categories, the RHN interface
also offers a Quick Search tool near the top of each page. To use it, select the item type (such as
RPMs) and type a keyword that will be used to look for a name match. Then click the Search button.
Your results will appear at the bottom of the page. Refer to the appropriate category for instructions
on using these results.
4.2.3. Systems Selected
Also near the top of the page is a tool for keeping track of the Enterprise-level systems you’ve selected
for use in the System Set Manager. It identifies the number selected at all times and provides the means
to work with them. Clicking the Clear button deselects all systems, while clicking the Manage button
launches the System Set Manager with your selected systems in place.
These systems can be selected in a number of ways. Only systems entitled to the Enterprise service
are eligible for selection. On all system and system group lists, a Select column exists for this purpose.
Select the checkboxes next to the systems or groups and click the Update List button below the column. Each time, the Systems Selected tool at the top of the page will change to reflect the new number
of systems ready for use in the System Set Manager. Refer to Section 4.4.4 System Set Manager for
details.
4.2.4. List Navigation
The information within most categories is presented as lists. These lists have some common features
for navigation. For instance, you can navigate through virtually all lists by clicking the back and next
arrows above and below the right side of the table. Some lists also offer the ability to retrieve items
alphabetically by clicking the letters above the table.
42Chapter 4. Red Hat Network Website
4.3. Your RHN
After logging into the Web interface of Red Hat Network, the first category to appear is Your RHN
displaying as its first page Your RHN. This page contains important information about your systems,
including summaries of system status, actions, and Errata Alerts.
Tip
If you are new to the RHN website, it is recommended that you read Section 4.2 Introduction to the
Web Interface to become familiar with the layout and symbols used throughout the interface.
Figure 4-2. Your Red Hat Network
The top of the page shows how many systems need attention, provides a link to quickly view those
systems, and displays a summary of scheduled actions. Refer to Section 4.4.2 Systems for information
on using the Systems pages.
The System Summary section of Your RHN page provides the following information:
• Total Systems — Number of total systems that you have registered for your organization.
• Out of Date Systems — Number of registered systems that have applicable Errata Alerts that have
not been applied.
• Unentitled Systems — Number of systems that are not entitled.
Chapter 4. Red Hat Network Website43
• Ungrouped Systems — Each registered system must be a member of at least one system group.
The number of ungrouped systems refers to systems that are not yet members of any system group.
• Inactive Systems — Number of systems that have not checked into RHN for at least a week. Refer
to Section 4.4.2.5 Inactive for details.
The Action Summary section provides the following information about events scheduled in the past
week:
• Recently Failed Actions — Number of scheduled actions that did not succeed.
• Pending Actions — Number of scheduled actions that have not yet been completed.
• Recently Completed Actions — Number of scheduled actions that succeeded.
The System Groups section gives you access to the groups of systems you establish. Clicking on the
links in this section takes you to the System Group Details pages. Refer to Section 4.4.3.3 SystemGroup Details for more information.
The Errata section lists all and relevant Errata Alerts. You may toggle between All and Relevant by
clicking the View All (or Relevant) links at the top of the table. To go to a complete list of applicable
Errata Alerts for your systems stored in the Errata category, click View All Relevant Errata in the
bottom right-hand corner.
You can return to this page by clicking Your RHN on the left navigation bar.
4.3.1. Your Account
The Your Account page allows you to modify your personal information, such as name, password,
email and title. To modify any of this information, merely make the changes in the appropriate text
fields and click the Update button in the bottom right-hand corner.
Remember, if you change your Red Hat Network password (the one used to log into RHN and redhat.com), you will not see your new one as you type it for security reasons. Replace the asterisks in
the Password and Password Confirmation text fields with your new password.
4.3.1.1. Change Email
The email address listed in the Your Account page is the address Red Hat Network sends email
notifications to, if you select to receive Errata Alerts or daily summaries for your systems on the YourPreferences page.
To change your preferred email address, click Change Email in the left navigation bar. You will then
be asked for the new email address. Enter it and click the Update button. A confirmation email will
be sent to the new email address; responding to the confirmation email will validate the new email
address. Note that false email addresses such as those ending in "@localhost" are filtered and rejected.
4.3.1.2. Addresses
The Addresses page allows you to manage your mailing, billing and shipping addresses, as well as
the associated phone numbers. Just click Edit this address next to the address to be modified, make
the changes, and click Update Address.
4.3.2. Your Preferences
The Your Preferences page allows you to configure Red Hat Network options, including:
44Chapter 4. Red Hat Network Website
• Email Notifications — Determine whether you want to receive email every time an Errata Alert is
applicable to one or more systems in your RHN account.
Important
This setting also enables Enterprise customers to receive a daily summary of system events.
These include actions affecting packages, such as scheduled Errata Updates, and system reboots
or failures to check in. In addition to selecting this checkbox, you must identify each system to be
included in this summary email. (By default, all Enterprise systems are included in the summary.)
This can be done either through the System Details page individually or through the System SetManager interface for multiple systems at once. Refer to Section 4.4.2.6 System Details or Section
4.4.4 System Set Manager, respectively. Note that RHN will send these summaries only to verified
email addresses. To disable all messages, simply deselect this checkbox.
• RHN List Page Size — Maximum number of items that will appear in a list on a single page. If more
items are in the list, clicking the Next button will display the next group of items. This preference
applies to system lists, Errata lists, package lists, and so on.
• Time Zone — Set your time zone so that scheduled actions are scheduled according to the time in
your time zone.
• Red Hat Contact Options — Identify what ways (email, phone, fax, or mail) Red Hat may contact
you.
After making changes to any of these options, click the Save Preferences button on the bottom righthand corner.
4.3.3. Buy Now
The Buy Now page provides an online form to purchase Basic subscriptions and contact information
to buy Enterprise subscriptions.
4.3.4. Purchase History
The Purchase History page displays a history of your entitlements, including the expiration date and
the number available.
4.3.5. Help
The Help pages provide access to the full suite of documentation and support available to RHN users.
Merely click Help in the Your RHN category to see a list of options available to you.
4.3.5.1. Help Desk
The Help Desk page summarizes the help options available within this section. Click either the links
within this page or the buttons on the left navigation bar to explore further.
4.3.5.2. Quick Start Guide
The Quick Start Guide page contains a brief overview of Red Hat Network and its many features. If
you are unfamiliar with RHN, it is recommended you read this guide in its entirety. Topics covered
include registering your systems, applying Errata Updates, and troubleshooting.
Chapter 4. Red Hat Network Website45
4.3.5.3. FAQ
The FAQ page lists Frequently Asked Questions and answers to those questions.
4.3.5.4. Contact RHN
The Contact RHN page provides methods by which customers may obtain help. Specifically, logged
out users have access to the FAQ, Customer Service email address, and rhn-users mailing list only.
Logged in Demo customers have access to the above, as well as an online form that can be submitted
to rhn-feedback or the Customer Service address. Logged in Basic and Enterprise users have access
to all of the above. In addition, the online form enables them to submit requests for technical support.
The Customer Service address handles billing and purchasing questions, while the rhn-users list enables customers to help one another. The rhn-feedback address collects customer input and provides
an auto response, but nothing more. The technical support form ensures the customer will get a personalized and helpful response in a timely manner.
4.3.5.5. Red Hat Linux 6.2
The Red Hat Linux 6.2 page contains step-by-steps instructions for using RHN on Red Hat Linux
6.2. These instructions cover obtaining new versions of the Red Hat Update Agent and the Red Hat
Network Registration Client. These same instructions can also be found in Chapter 6 Using Red HatNetwork with Red Hat Linux 6.2 of this guide.
4.3.5.6. Enterprise Guide
The Enterprise Guide page takes you to this same document, the most comprehensive set of instructions for using Red Hat Network.
4.3.5.7. Security & Privacy
The Security & Privacy page describes the measures taken by Red Hat to shield you and your organization from intrusion, by us, as well as outsiders.
4.3.5.8. Terms & Conditions
The Terms & Conditions page displays the RHN Network Services Use and Subscription Agreement
and its Limited Product Warranty.
4.4. Systems
If you click the Systems tab on the top navigation bar, the Systems category and links appear. The
pages in the Systems category allow you to select systems so that you can perform actions on them
and create System Profiles.
4.4.1. Overview
The Overview page provides a summary of your systems, including their status, number of associated
Errata and packages, and entitlement level. Clicking on the name of a system takes you to its System
Details page. Refer to Section 4.4.2.6 System Details for more information.
46Chapter 4. Red Hat Network Website
Clicking the View System Groups link at the top of the Overview page takes you to a similar summary of your system groups. It identifies group status and displays the number of systems contained.
Clicking on the number of systems takes you to the Systems tab of the System Group Details page,
while clicking on the system name takes you to the Details tab. Refer to Section 4.4.3.3 System GroupDetails for more information.
You can also click the Use Group button in the System Groups section of the Overview page to go
directly to the System Set Manager. Refer to Section 4.4.4 System Set Manager for more information.
4.4.2. Systems
As shown in Figure 4-3, the Systems page displays a list of all your registered systems. The Systems
list contains several columns of information for each system:
• Select — Only Enterprise-entitled systems can be selected. To select systems, mark the appropriate
checkboxes and click the Update List button below the column. Selected systems are added to the
System Set Manager. After adding systems to the System Set Manager, you can use it to perform
actions on them simultaneously. Refer to Section 4.4.4 System Set Manager for details.
• Status — Shows which type of Errata Alerts are applicable to the system or confirms that it is
up-to-date. Some icons are linked to pages providing resolution. For instance, the standard Updates
icon is linked to the Upgrade subtab of the packages list, while the Critical Updates icon goes
directly to the Update Confirmation page. Also, the Not Checking In icon is linked to instructions
for resolving the issue, while the Unentitled icon goes to the Buy Now page, if the user is an
Organization Administrator.
•— System not checking in properly (for 24 hours or more)
•— System not entitled to any update service
• Errata — Total number of Errata Alerts applicable to the system. Clicking on the Errata number
for an Enterprise-level system takes you to a list of its relevant Errata.
• Packages — Total number of package updates for the system. Includes packages from Errata Alerts
as well as newer packages that are not from Errata Alerts. For example, if a system is subscribed
to the Red Hat Linux 7.1 i386 channel that contains version 2.5.4 of a package because that is
the version that shipped with Red Hat Linux 7.1, but the system has version 2.5.2 of the package
installed, the newer version of the package will be in the list of updated packages for the system.
Clicking on the package number for an Enterprise-level system takes you to a list of its relevant
packages.
• System — The name of the system as configured when registering it. The default name is the
hostname of the system. Clicking on the name of a system takes you to the System Details page
for the system. Refer to Section 4.4.2.6 System Details for more information.
• Base Channel — The primary channel for the system, based upon its operating system distribution.
Refer to Section 4.6.1 Channels for more information.
• Entitlement — Whether or not the system is entitled and at what service level.
Chapter 4. Red Hat Network Website47
Figure 4-3. System List
Links in the left navigation bar below Systems enable you to select and view predefined sets of your
systems. All of the options described above can be applied within these pages.
4.4.2.1. All
The All page contains the default set of your systems. It displays every system you’ve registered with
Red Hat Network.
4.4.2.2. Out of Date
The Out of Date page displays the registered systems that have applicable Errata Alerts that have not
been applied.
4.4.2.3. Unentitled
The Unentitled page displays the registered systems that have not yet been entitled for Red Hat
Network service.
4.4.2.4. Ungrouped
The Ungrouped page displays the registered systems that have not yet been assigned to a specific
system group.
48Chapter 4. Red Hat Network Website
4.4.2.5. Inactive
The Inactive page displays the registered systems that have not checked into RHN for 24 hours or
more. When the Red Hat Update Agent connects to RHN to see if there are any updates available or
if any actions have been scheduled, this is considered a checkin. If you are seeing a message indicating
checkins are not taking place, the RHN client on your system is not successfully reaching Red Hat
Network for some reason. This indicates:
• The system is not entitled to any RHN service. System Profiles that remain unentitled for 180 days
(6 months) are removed.
• The system is entitled, but the Red Hat Network Daemon has been disabled on the system.
• The system is behind a firewall that does not allow connections over https (port 443).
• The system is behind a proxy that has not been properly configured.
• Some other barrier exists between the system and the RHN Servers.
Make certain:
1. your client is configured correctly.
2. your system can communicate with RHN via SSL (port 443). You may test this by running the
following command from a shell prompt:
telnet xmlrpc.rhn.redhat.com 443
3. the RHN daemon is activated and running. You may ensure this by running the following commands:
chkconfig --level 345 rhnsd on
service rhnsd start
If these are correct and your systems still indicate they are not checking in, please contact our
technical support team.
4.4.2.6. System Details
If you click on the name of a system on any page, it will display the System Details page for the
system. From here, you may modify this information or remove the system altogether by clicking the
delete system link on the top-right corner.
The System Details page is further divided into tabs:
• Details — Displays information about the system. This is the first tab you see when you click on
a system. Under the System Info heading, a message should appear describing the status of this
machine. If it states "Critical updates available" you may click the update now link to apply all
relevant Errata Updates to the individual system. Be sure you review the Errata List for the system
before performing this action. After clicking the button, you will be asked to confirm the update.
Click the Confirm Update button to complete the update. After confirming, the action is added
to the Pending Actions list under Schedule => Pending Actions from the top and left navigation
bars, respectively.
The packages will be updated by the RHN Daemon. You must have the RHN Daemon enabled
on your systems. Refer to Chapter 5 Red Hat Network Daemon for more details. The Details tab
contains the following subsets of information:
• Overview — A summary of the system’s details. In addition to the system status message,
the Overview subtab contains basic System Info, Subscribed Channels, and System Properties.
Clicking the Alter Channel Subscriptions link takes you to the Channels tab, while clicking
the Edit these properties link takes you to the Properties subtab. See the following sections for
more information.
Errata update, and physical location of the system, including street address, city, state, country,
building, room, and rack. To modify this information, make your changes and click the UpdateProperties button. Note that many of these properties can be set for multiple systems at once
through the System Set Manager interface. Refer to Section 4.4.4 System Set Manager for details. The following properties deserve additional explanation:
• Receive Notifications of Updates/Errata — This setting keeps you abreast of all advisories
pertaining to the system. Anytime an update is produced and released for the system, a notification is sent via email.
• Include system in daily summary report calculations — This setting includes the Enterprise
system in a daily summary of system events. (By default, all Enterprise systems are included
in the summary.) These are actions affecting packages, such as scheduled Errata Updates, and
system reboots or failures to check in. In addition to including the system here, you must
choose to receive email notifications in the Your Preferences page of the Your RHN category. Refer to Section 4.3.2 Your Preferences for instructions. Note that RHN will send these
summaries only to verified email addresses.
• Automatic application of relevant errata — This setting allows you have all Errata Updates
automatically applied to an Enterprise system. This means packages associated with Errata
will be updated without any user intervention. Customers should note that Red Hat does not
recommend the use of the auto-update feature for production systems because conflicts between packages and environments can cause system failures. The Red Hat Network Daemon
must be enabled on the systems for this feature to work.
• Hardware — Detailed information about the system, including networking, BIOS, storage, and
other devices. This appears only if you selected to include the hardware profile for this machine.
If the hardware profile looks incomplete or outdated, click the Schedule Hardware Refresh
button to schedule a Hardware Profile Update for your system. The next time the RHN Daemon
connects to RHN, it will update your System Profile with the latest list of hardware.
• Errata — Contains a list of Errata Alerts applicable to the system. To apply updates, select them
and click the Apply Errata button. Double-check the updates to be applied on the confirmation
page, then click the Confirm button. Only those Errata that have not been scheduled or were scheduled and failed or canceled are listed. Updates already pending are excluded from the list.
To help users determine whether an update has been scheduled, a Status column exists within the
Errata table. Possible values are: None, Pending, Picked Up, Completed, and Failed. This column
identifies only the latest action related to an Errata. For instance, if an action fails and you reschedule it, this column will show the status of the Errata as Pending only (with no mention of the
previous failure). Clicking a status other than None takes you to the Action Details page. This
column corresponds to one on the Affected Systems tab of the Errata Details page.
• Packages — Manages the packages on the system.
• Packages — The default display of the Packages tab describes the options available to you and
provides the means to update your package list. If after exploring the packages, you believe the
list is outdated or incomplete (or you installed the packages manually and did not have RHN
install them), click the Update Package List button on the bottom right-hand corner of this
page. The next time the RHN Daemon connects to RHN, it will update your System Profile with
the latest list of installed packages.
• List/Remove — Lists installed packages from the system’s software System Profile and enables
you to remove them. Click on a package name to view its Package Details page. (Refer to Section
4.6.5.3 Package Details.) To delete packages from the system, select their checkboxes and click
the Remove Packages button on the bottom right-hand corner of the page. A confirmation page
will appear with the packages listed. Click the Confirm button to remove the packages.
50Chapter 4. Red Hat Network Website
Note
If you are using up2date version 3.1 or higher, any dependency-related errors generated by the
attempted package removal are displayed on the page.
• Upgrade — Displays a list of packages that have a new version available based on the package
versions in the channel for the system. Click on the latest package name to view its PackageDetails page. To upgrade packages immediately, select them and click the Upgrade Packages
button. To download the packages as .tar files, select them and click the Download Packages
button. Refer to Section 4.6.5.2 Package Download for details.
• Install — Enables you to install new packages on the system from the available channels. Click
on the package name to view its Package Details page. To install packages, select them and click
the Install Selected Packages button.
• Profiles — Gives you the ability to compare the packages on this system with the packages of
stored profiles and other Enterprise systems. To make the comparison with a stored profile, select
that profile from the pulldown menu and click the Compare button. To make the comparison with
another system, select it from the associated pulldown menu and click the Compare button. To
create a stored profile based upon the existing system, click the Create System Profile button,
enter any additional information you desire, and click the Create Profile button.
• Channels — Provides a predetermined method for systems to obtain regular updates, based upon
their operating systems, packages and, functionality. Click a channel name to view its ChannelDetails page. To modify the child channels associated with this system, use the checkboxes next
to the channels and click the Change Subscriptions button. You will receive a success message
or be notified of any errors. To change the system’s base channel, select the new one from the
pulldown menu and click the Modify Base Channel button. Refer to Section 4.6.1 Channels for
more information.
• Groups — Lists the system’s associated groups and enables you to change these associations. This
tab appears only for systems with Enterprise entitlement. To modify the system’s groups, select
or unselect them and click the Update Membership button. Click on a group’s name to go to its
System Group Details page. Refer to Section 4.4.3.3 System Group Details for more information.
• Notes — Provides you with a place to create notes about the system. To add a new note, click the
create new note button, type a subject and details, and click the Create button. To modify a note,
click on its subject in the list of notes, make your changes, and click the Update button. To remove
a note, click on its subject in the list of notes and then click the delete note button.
• Events — Displays past, current, and scheduled actions on the system. You may cancel pending
events here.
• History — The default display of the Events tab lists the type and status of events that have
failed, occurred or are occurring. This list is automatically generated. To view details of an event,
click its summary in the System History table.
• Pending — Lists events that are scheduled but have not begun. To unschedule a pending event,
select the event and click the Cancel Events button at the bottom of the page.
4.4.3. System Groups
The System Groups page allows all RHN Enterprise users to view the System Groups list. Only
Organization Administrators may perform the following additional tasks:
Chapter 4. Red Hat Network Website51
1. Create system groups. (Refer to Section 4.4.3.1 Creating Groups.)
2. Add systems to system groups. (Refer to Section 4.4.3.2 Adding and Removing Systems inGroups.)
3. Remove systems from system groups. (Refer to Section 4.4.2.6 System Details.)
4. Assign system group permissions to users. (Refer to Section 4.8 Users.)
As shown in Figure 4-4, the System Groups list displays all of your system groups.
Figure 4-4. System Group List
The System Groups list contains several columns for each group:
• Select — Enables you to add groups to the System Set Manager. To select groups, mark the
appropriate checkboxes and click the Updatebutton below the column. Selected groups are added
to the System Set Manager. After adding groups to the System Set Manager, you can use it to
perform actions on them simultaneously. To add an intersection of groups, select them and click the
Work with Intersection button. To add a union of groups, select them and click the Work with
Union button. Refer to Section 4.4.4 System Set Manager for details.
• Status — Shows which type of Errata Alerts are applicable to the group or confirms that it is up-
to-date. Clicking on a group’s status icon takes you to the Errata tab of its System Group Details
page. Refer to Section 4.4.3.3 System Group Details for more information.
The status icons call for differing degrees of attention:
• Group Name — The name of the group as configured during its creation. The name should be
explicit enough to easily differentiate between it and other groups. Clicking on the name of a group
takes you to Details tab of its System Group Details page. Refer to Section 4.4.3.3 System GroupDetails for more information.
• Systems — Total number of systems contained by the group. Clicking on the number takes you to
the Systems tab of the System Group Details page for the group. Refer to Section 4.4.3.3 SystemGroup Details for more information.
• Use in SSM — Clicking the Use Group button in this column loads the group from that row and
launches the System Set Manager immediately. Refer to Section 4.4.4 System Set Manager for
more information.
4.4.3.1. Creating Groups
To add a new system group, click the create new group button on the top-left corner. Type a name
and description and click the Create Group button. Make sure you use a name that clearly sets this
group apart from others. The new group will appear in the System Groups list.
4.4.3.2. Adding and Removing Systems in Groups
In the System Groups list, click the name of the group to receive the systems. This will take you to
the System Group Details page. Once there, click the Target Systems tab and select the systems to
be added to this group. Although all entitled systems should be listed, only systems at the Enterprise
service level can be selected for addition. After selecting all of the systems to be added, click the AddSystems button on the bottom right-hand corner of the page. The new systems will then be shown on
the group’s Systems tab.
To remove systems from groups, use the Groups tab of the System Details page. Refer to Section
4.4.2.6 System Details for instructions.
4.4.3.3. System Group Details
At the top of each System Group Details page are two buttons: work with group and delete group.
Clicking delete group does just that and should be used with caution. Clicking Work with Group
functions similarly to the Use Group button from the System Groups list in that it loads the group’s
systems and launches the System Set Manager immediately. Refer to Section 4.4.4 System Set Man-ager for more information.
The System Group Details page contains five tabs:
• Details — Basic information about the system group: the group name and group description. To
change this information, make your changes in the appropriate fields and click the Modify Details
button.
• Systems — List of systems that are members of the system group. Clicking links within the table
takes you to corresponding tabs within the System Details page for the associated system. To
remove systems from the group, select the appropriate checkboxes and click the Remove fromgroup button on the bottom of the page. Clicking it does not delete systems from RHN entirely.
This is done through the System Set Manager or System Details pages. Refer to Section 4.4.4
System Set Manager or Section 4.4.2.6 System Details, respectively.
• Target Systems — List of all systems in your organization. This tab enables you to add Enterprise-
level systems to the specified system group. Merely select the systems using the checkboxes to the
left and click the Add Systems button on the bottom right-hand corner of the page.
• Errata — List of relevant Errata for systems in the system group. Clicking the Advisory takes
you to the Details tab of the Errata Details page. (Refer to Section 4.5.2.2 Errata Details for more
Chapter 4. Red Hat Network Website53
information.) Clicking the Affected Systems number lists all of the systems addressed by the Errata.
To apply the Errata Updates in this list, select the systems and click the Apply Errata button.
• Admins — List of all organization users that potentially have permission to manage the system
group. Organization Administrators are clearly identified. To change the system group’s users, select and unselect the appropriate checkboxes and click the Update button.
4.4.4. System Set Manager
The System Set Manager allows you to perform the following actions on a system set (the current
set of selected systems):
• Apply Errata updates
• Upgrade packages to the most recent versions available
• Add/remove systems to/from system groups
• Subscribe/unsubscribe systems to/from channels
• Update system profiles
• Modify system preferences such as scheduled download and installation of packages
Before performing actions on multiple systems, you must select systems you wish to modify. Note
that only Enterprise-level systems can be selected. Pages including Systems list, System Search, and
System Groups list have a column of checkboxes under the Select heading. Mark the checkboxes
beside the systems or groups you want to select, and click the Update List button below the column
to add them to the System Set Manager.
You can access the System Set Manager page in two ways: 1)Add systems and groups from their
respective lists to the System Set Manager and click System Set Manager in the left navigation bar.
2)Click Use Group in the System Groups list or Work with Group in the System Group Details
page to work with a predefined system group.
The System Set Manager page contains a set of tabs:
• Overview — Description of the various options available to you in the remaining tabs.
• Systems — List of systems now selected. To delete systems from this particular set, select them
and click the Remove button.
• Errata — List of Errata Updates applicable to the current system set. To apply updates, select the
Errata and click the Apply Errata button.
• Packages — Options to modify packages on the system set:
• Install new packages — Clicking this link takes you to a list of channels from which you may
retrieve packages. Click on the channel name and select the packages from the list. Then click
the Install Packages button.
• Upgrade existing packages — Clicking this link takes you to a list of all the packages installed
on the selected systems. Select the packages to be upgraded, then click the Upgrade Packages
button.
• Remove existing packages — Clicking this link takes you to a list of all the packages installed
on the selected systems. Select the packages to be deleted, then click the Remove Packages
button.
• Groups — Tools to create groups and manage group membership. These functions are limited to
Organization Administrators. To add a new group, click the create new system group button on
54Chapter 4. Red Hat Network Website
the top-right corner. In the resulting page, type its name and description in the identified fields and
click the Create Group button. To add or remove the selected systems in any of the system groups,
toggle the appropriate radio buttons and click the Alter Membership button.
• Channels — Tool to manage channel subscriptions. To subscribe or unsubscribe the selected sys-
tems in any of the channels, toggle the appropriate radio buttons and click the Alter Subscriptions
button.
• Misc — Links to update System Profiles and preferences for the system set:
• System Profile Updates — Clicking Update Hardware Profile, then the Confirm Refresh
button schedules a hardware profile update. Clicking Update Package Profile, then the ConfirmRefresh button schedules a package profile update.
• Reboot Systems — Selecting the appropriate systems and then clicking the Reboot Systems
button sets those systems for reboot.
• Delete Systems — Clicking Delete System Profiles, then the Confirm Deletions button removes
the selected profiles permanently.
• System Preferences — Toggling the Yes and No radio buttons and then clicking the Change
Preferences button alters your notification preferences for the selected systems. All of these
preferences may also be applied to systems individually through the Properties subtab of the
System Details page. Refer to Section 4.4.2.6 System Details for instructions.
• Receive Notifications of Updates/Errata — This setting keeps you abreast of all advisories
pertaining to your systems. Anytime an update is produced and released for a system under
your supervision, a notification is sent via email.
• Include system in Daily Summary — This setting includes the selected systems in a daily
summary of system events. (By default, all Enterprise systems are included in the summary.)
These are actions affecting packages, such as scheduled Errata Updates, and system reboots
or failures to check in. In addition to including the systems here, you must choose to receive
email notifications in the Your Preferences page of the Your RHN category. Refer to Section
4.3.2 Your Preferences for instructions. Note that RHN will send these summaries only to
verified email addresses.
• Automatic application of relevant errata — This setting allows you have all Errata Updates
automatically applied to Enterprise systems. This means packages associated with Errata will
be updated without any user intervention. Customers should note that Red Hat does not recommend the use of the auto-update feature for production systems because conflicts between
packages and environments can cause system failures. The Red Hat Network Daemon must be
enabled on the systems for this feature to work.
4.4.5. System Entitlements
To use all of the features of RHN, your systems must be entitled — subscribed to an RHN service
level. Every user receives one free Red Hat Network Basic entitlement subscription.
Use the System Entitlements page to configure which systems are entitled to which service offerings.
There are two types of entitlements:
• Basic — should be used to manage a single Red Hat Linux system. It includes Errata Alerts, Sched-
uled Errata Updates, Package Installation, and the Red Hat Update Agent.
• Enterprise — should be used to manage multiple systems with multiple system administrators. In
addition to the features of the Basic offering, it includes system group management, user management, and the System Set Manager interface to quickly perform actions on multiple systems.
Chapter 4. Red Hat Network Website55
The System Entitlements page allows you to view and change the entitlements for your registered
systems. To change an entitlement, select the entitlement from the system’s pulldown menu and click
the Update Entitlements button on the bottom right-hand corner of the page. Click the name of a
system to see details about it. If you need to purchase additional entitlements, click the Buy themnow link at the top of the page.
4.4.6. Advanced Search
The System Search page allows you to search through your systems according to specific criteria.
These criteria include system details, hardware, devices, interface, networking, packages, and location. Type the keyword, select the criterion to search by, use the radio buttons to identify whether you
wish to query all systems or only those loaded in the System Set Manager, and click the Search
button. Yo may also select the Invert Result checkbox to reverse your results list.
The results appear at the bottom of the page. For details about using the resulting system list, refer to
Section 4.4.2 Systems.
4.4.7. Activation Keys
RHN Enterprise customers can generate activation keys through the RHN website. Each unique key
can then be used to register the Red Hat Linux system, entitle the system to RHN Enterprise, and
subscribe the system to specific channels and system groups through the command line utility rhn-
reg_ks. Thus, channel and group subscriptions can be automated along with registration, thereby
bypassing registration through either the Red Hat Network Registration Client or the Red Hat
Update Agent and entitlement of each system through the RHN website.
Note
Systems running versions of Red Hat Linux older than 8.0 need version 2.7.20 or higher of the
rhn_register package. It is highly recommended you obtain the latest version before using activa-
tion keys.
To generate an activation key:
1. Select Systems => Activation Keys from the top and left navigation bars.
2. Click the create new key button at top-left.
3. Provide the following information:
• Description — User-defined description to identify the generated activation key. To return to
the existing keys, click the View Key List.
• Usage Limit — The number of times the key can be used to register a system before the
activation key is disabled. Leave blank for unlimited use.
• Base Channel — The primary channel for the key.
• Child Channels — Channels to subscribe the system to as applicable.
• Groups — System groups to subscribe the system to after registering it.
Click Create Key.
After creating the unique key, it appears in the list of activation keys along with the number of times
it has been used.
56Chapter 4. Red Hat Network Website
To change information about a key, such as the channels or groups, click its description in the key list,
make your modifications, and click the Update Key button. To remove a key entirely, click the deletekey button in the top-right corner of the edit page.
If you do not want a key to be used to activate a system, you can disable it by unselecting the corresponding checkbox under the Enabled column in the key list. The key can be re-enabled by selecting
the checkbox. After making these changes, click the Update Keys button on the bottom right-hand
corner of the page.
Touse an activation key, as root from a shell prompt on the system to be registered, run the rhnreg_ks
command. For example:
This command performs all the actions of the Red Hat Network Registration Client and the registration function of the Red Hat Update Agent. Do not run either of these applications for registration
after running rhnreg_ks.
A System Profile, including software and hardware information, is created for the system and sent to
the RHN Servers along with the unique activation key. The system is registered with RHN under the
account used to generate the key, entitled to the RHN Enterprise service offering, and subscribed to the
RHN channels and system groups selected during key generation. The system will not be subscribed to
channels that contain packages not suitable for the system. For example, a Red Hat Linux 7.2 system
cannot be subscribed to the Red Hat Linux 7.1 channel.
The unique Digital Certificate for the system is generated on the system in
/etc/sysconfig/rhn/systemid.
When using activation keys to assign channels, a couple of rules should be kept in mind:
• A key may specify either zero or one base channel. If specified, it must be a custom base channel. If
not, the base channel corresponding to the system’s RHL distribution will be chosen. For instance,
you may not take a 7.1 system and subscribe it to the 7.2 channel.
• A key may specify any number of child channels. For each child channel, subscription is attempted.
If the child channel matches the system’s base channel, subscription succeeds. If it does not, the
subscription fails silently. Refer to Section 4.6 Software for more information.
4.5. Errata
If you click the Errata tab on the top navigation bar, the Errata category and links appear. The pages
in the Errata category allow you to track and manage Errata Updates.
Tip
If you want to receive an email when Errata Alerts are issued for your system, go to Your RHN =>
Your Preferences and select Receive Errata email notifications.
Red Hat releases Errata Alerts in three categories, or types: Security Alerts, Bug Fix Alerts, and
Enhancement Alerts. Each Errata Alert is comprised of a summary of the problem and the solution,
including the RPM packages required to fix the problem.
Icons are used to identify the three types of Errata Alerts:
As shown in Figure 4-5, the Relevant Errata page displays a customized list of Errata Alerts that
applies to your registered systems. The list provides a summary of each Errata Alert, including its
type, advisory, synopsis, systems affected, and date updated.
Figure 4-5. Errata List
Clicking on the Advisory takes you to the Details tab of the Errata Details page. Clicking on the
number of associated systems takes you to the Affected Systems tab of the Errata Details page.
Refer to Section 4.5.2.2 Errata Details for more information.
4.5.2. All Errata
The All Errata page displays a list of all Errata Alerts released by Red Hat. It works much the same
as the Relevant Errata page in that clicking either the Advisory or the number of systems affected
takes you to related tabs of the Errata Details page. Refer to Section 4.5.2.2 Errata Details for more
information.
58Chapter 4. Red Hat Network Website
4.5.2.1. Apply Errata Updates
Errata Alerts include a list of updated packages that are required to apply the Errata Update. To apply
Errata Updates to a system, the system must be entitled.
You can apply all applicable Errata Updates to a system by clicking on Systems => Systems in the
top and left navigation bars. Click on the name of an entitled system, and click the Errata tab of the
resulting System Details page. When the Relevant Errata list appears, click Select All then the ApplyErrata button on the bottom right-hand corner of the page. Only those Errata that have not been
scheduled or were scheduled and failed or canceled are listed. Updates already pending are excluded
from the list.
In addition, Enterprise-level users can apply Errata Updates using two other methods:
• To apply a specific Errata Update to one or more Enterprise-level systems, find the update within
the Errata lists or by searching. In the table, click on the number of systems affected, which will
take you to the Affected Systems tab of the Errata Details page. Then, individually select the
systems to be updated and click the Apply Errata button. Double-check the systems to be updated
on the confirmation page, then click the Confirm button.
• To apply more than one Errata Update to one or more systems, select the systems from a Systems
list and click the Update List button. Click the System Set Manager link in the left navigation
bar, then click the Systems tab. After ensuring the appropriate systems are selected, click the Er-rata tab, select the Errata Updates to apply, and click the Apply Errata button. You can select to
apply the Errata as soon as possible (the next time the Red Hat Network Daemon on the client systems connect to RHN) or schedule a date and time for the Errata Updates to occur. Then click the
Schedule Updates button. You can follow the progress of the Errata Updates through the Pending
Actions list. Refer to Section 4.7 Schedule for more details.
Important
If you use scheduled package installation, the packages will be installed via the RHN Daemon. You
must have the RHN Daemon enabled on your systems. Refer to Chapter 5 Red Hat Network Daemon
for more details.
The following rules apply to Errata Updates:
• Each package is a member of one or more channels. If a selected system is not subscribed to a
channel containing the package, the package will not be installed on that system.
• If a newer version of the package is already on the system, the package will not be installed on that
system.
• If an older version of the package is installed, the package will be upgraded.
4.5.2.2. Errata Details
If you click on the Advisory of an Errata Alert in the Relevant or All pages, its Errata Details page
appears. This page is further divided into three tabs:
• The Details tab provides the Errata Report issued by Red Hat. It describes the problem and solution
and lists the channels it affects. Clicking on a channel name displays the Packages tab of the
Channel Details page. Refer to Section 4.6.1.3 Channel Details for more information.
Chapter 4. Red Hat Network Website59
• The Packages tab provides links to each of the updated RPMs broken down by channel. Clicking
on the name of a package displays its Package Details page. Refer to Section 4.6.5.3 Package
Details for more information.
• The Affected Systems tab shows a list of systems affected by the Errata Alert. You can apply
updates here. (See Section 4.5.2.1 Apply Errata Updates.) Clicking on the name of a system takes
you to its System Details page. Refer to Section 4.4.2.6 System Details for more information.
To help users determine whether an update has been scheduled, a Status column exists within the
affected systems table. Possible values are: None, Pending, Picked Up, Completed, and Failed. This
column identifies only the latest action related to an Errata. For instance, if an action fails and you
reschedule it, this column will show the status of the Errata as Pending only (with no mention of
the previous failure). Clicking a status other than None takes you to the Action Details page. This
column corresponds to one on the Errata tab of the System Details page.
4.5.3. Advanced Search
The Advanced Search page allows you to search through Errata according to specific criteria, such
as summary, advisory, and package name. Type your keyword, select the criterion to search by, and
click the Search button. The results appear at the bottom of the page.
4.5.4. Manage Errata
The Manage Errata page enables RHN Enterprise customers who have their own private channel to
issue Errata Alerts for their packages. Refer to the RHN Channel Management Guide for instructions
on obtaining and using this ability.
4.6. Software
If you click the Software tab on the top navigation bar, the Software category and links appear. The
pages in the Software category enable you to view and manage the channels and packages associated
with your systems. In addition, you can obtain ISO images here.
4.6.1. Channels
The Channels page is the first to appear in the Software category. A channel is a list of Red Hat
Linux packages grouped by use. Channels are used to choose packages to be installed on a system.
There are two types of channels: base channels and child channels. A base channel consists of a list of
packages based on a specific architecture and Red Hat Linux release. For example, all the packages in
Red Hat Linux 7.1 for the x86 architecture is a base channel. The list of packages in Red Hat Linux 7.1
for the Itanium architecture is a different base channel. A child channel is a channel associated with
a base channel but contains extra packages. For example, an organization can create a child channel
associated with Red Hat Linux 7.1 for the x86 architecture that contains extra packages needed only
for the organization, such as a custom engineering application.
A system must be subscribed to one base channel only. This base channel is assigned automatically
during registration based upon the Red Hat Linux release and system architecture selected. In the case
of public free channels (RHL 6.2, 7.x, 8.0), the action will succeed. In the case of Advanced Server
and other paid base channels, this action will fail if an associated entitlement doesn’t exist.
A system can be subscribed to multiple child channels of its base channel. Only packages included in
a system’s subscribed channels can be installed or updated on that system. Some customers, such as
those using RHN Satellite and Proxy, have channel management authority. This authority, granted by
60Chapter 4. Red Hat Network Website
RHN as a separate role to certain customers, gives them the ability to create and manage their own
custom channels.
Channels can be further broken down by their relevance to your systems. Two such lists emerge:
Relevant and All.
4.6.1.1. Relevant Channels
As shown in Figure 4-6, the Relevant Channels page is shown by default when you click Channels
in the left navigation bar. It displays a list of channels now associated with your systems. Links within
this list go to different tabs of the Channel Details page. Clicking on a channel name takes you to
the Details tab. Clicking on the packages number takes you to the Packages tab. And clicking on the
systems number takes you to the Subscribed Systems tab. Refer to Section 4.6.1.3 Channel Details
for details. The Relevant page also contains links to ISO images. Refer to Section 4.6.3 Instant ISOs
for instructions.
Figure 4-6. Software - Relevant Channels
4.6.1.2. All Channels
The All Channels page can be retrieved by clicking All below Channels in the left navigation bar. It
works identically to the Relevant Channels page with one exception; It displays all channels offered
by Red Hat Network, regardless of whether you have systems associated with them.
Chapter 4. Red Hat Network Website61
4.6.1.3. Channel Details
If you click on the name of a channel, the Channel Details page will appear. This page contains the
following tabs:
• Details — General information about the channel and the parent channel if it is a child channel.
This is the first tab you see when you click on a channel. It displays essential information about
the channel, such as summary, description, and architecture. Clicking on its number of packages or
systems subscribed takes you to the remaining Channel Details tabs.
• Packages — List of packages in the channel. To download packages as a .tar file, select them and
click the Download at the bottom-left corner of the page. Clicking on a package name takes you
to the Package Details page. This page displays a set of tabs with information about the package,
including which architectures it runs on, the package size, build date, package dependencies, the
change log, list of files in the package, newer versions, and which systems have the package installed. From here, you can download the packages as RPMs or SRPMs. Refer to Section 4.6.5.3
Package Details for more information.
If you are looking for a specific package or a subset of packages, you can use the package filter
on the top of the list. Entering a substring to search for will search all the packages in the list for
the substring at the beginning, in the middle, or at the end of the package name. For example,
typing ks in the filter might return all the ksconfig, krb5-workstation, and links. The filter
is case-insensitive.
• Subscribed Systems — List of entitled systems subscribed to the channel. The list displays system
names, base channels, and their levels of entitlement. Clicking on a system name takes you to its
System Details page. Refer to Section 4.4.2.6 System Details for more information. If it is a child
channel, you will also have the option within this tab of unsubscribing systems from the channel.
Use the checkboxes to select the systems, then click the Unsubscribe button on the bottom righthand corner.
• Target Systems — List of entitled systems that are eligible to be subscribed to the channel. This tab
appears only for child channels. Use the checkboxes to select the systems, then click the Subscribe
button on the bottom right-hand corner. You will receive a success message or be notified of any
errors. This can also be accomplished through the Channels tab of the System Details page. Refer
to Section 4.4.2.6 System Details for more information.
• License — Text of the channel’s End User License Agreement. This tab is associated only with
channels of third-party providers. It appears when you attempt a subscription to such a channel
through the Target Systems tab. To complete the subscription, read the agreement, click the Accept
button, and then click the Confirm button. To decline the subscription, click the Cancel button.
Only customers with custom base channels may change their systems’ base channel assignment. They
may do this through the website in two ways:
• The customer has its own base channel and it is assigning the system to that new base channel.
• The customer has its own base channel and, having assigned a system to this base channel, it
subsequently reverts the system to its original distribution-based base channel.
4.6.2. Channel Entitlements
The Channel Entitlements page displays the list of channels for which you have paid. Click the
number of systems subscribed to see a list of systems tied to the corresponding channel.
62Chapter 4. Red Hat Network Website
4.6.3. Instant ISOs
The Instant ISOs page enables you to download binary files for use in making installation disks. This
feature is available only to RHN Basic and RHN Enterprise subscribers.
To download an ISO image, click on the name of the corresponding Binary Disc image. For instructions on burning the ISO image to a CD-R or CD-RW, refer to the Red Hat Linux Getting StartedGuide available at http://www.redhat.com/docs/.
4.6.4. Advanced Search
The RPM Search page allows you to search through packages using various criteria. You may search
by name or name and summary, within relevant or all channels, or within specific architectures. Type
your keyword, select the criterion to search by, and click the Search button. The results appear at the
bottom of the page.
4.6.5. Packages
A package is the smallest essential ingredient of any Red Hat Linux system. Packages, commonly
known as RPMs because of their oversight by Red Hat Package Manager, are the pieces of software
that, when installed, enable your system to operate. Packages are grouped by channels to help you
more easily determine which are applicable to your systems.
These packages can be retrieved in one of two ways: by direct install or through download.
4.6.5.1. Package Install
Only packages included in a system’s subscribed channels can be installed or updated on that system.
Important
If you use scheduled package installation, the packages will be installed via the RHN Daemon. You
must have the RHN Daemon enabled on your systems. Refer to Chapter 5 Red Hat Network Daemon
for more details.
To apply Errata Updates, refer to Section 4.5.2.1 Apply Errata Updates. To upgrade and install packages through the Systems category, use the Packages tab of the System Details page. Refer to Section
4.4.2.6 System Details for instructions.
Within the Software category, you may install an individual package on multiple entitled systems by
following these steps:
1. Select Software => Channels from the top and left navigation bars.
2. Click on the name of the channel that contains the package to be installed.
3. On the Channel Details page, click on the Packages tab.
4. Click on the name of the package you want to install.
5. On the Package Details page, click on the Target Systems tab.
6. Select the entitled systems you want to install the package on.
7. Click on the Install Packages button.
8. Confirm the action.
Chapter 4. Red Hat Network Website63
9. The action is added to the Pending Actions list under the Schedule tab in the top navigation
bar.
4.6.5.2. Package Download
If you do not want to schedule a package installation, you can download the packages immediately. If
you download the packages, you must install them manually.
To download packages through the Systems category, refer to Section 4.4.2.6 System Details.
To download individual RPMs and SRPMs through the Software category, follow these steps:
1. Select Software => Channels from the top and left navigation bars.
2. Click on the name of the channel that contains the package to be downloaded.
3. On the Channel Details page, click on the Packages tab.
4. Click on the name of the package that you want to download.
5. On the Package Details page, click the Download RPM (or SRPM) link on the bottom righthand corner.
6. Confirm the action.
The next step is to install the packages manually. Refer to Section 2.3.5.2 Manual Package Installation
for details.
4.6.5.3. Package Details
If you click on the name of any package in the interface, the Package Details page will appear. This
page contains the following tabs:
• Details — Details about the package, including subtabs for overview, dependencies, change log,
and file list:
• Overview — A summary of the package, including the package description, size, and version.
(This information is similar to issuing the command rpm -qi packagename but with more
detail.) Click the links in the bottom right-hand corner of the page to download the RPM and/or
SRPM files for the package.
• Dependencies — A list of all other packages that must also be installed on the system for this
one to function properly. It also lists packages that it obsoletes or has conflicts with.
• Change Log — The events of this package’s history listed in reverse chronological order. (This
information is similar to issuing the command rpm -q --changelog packagename.)
• File List — A list of the files that comprise this package, including their MD5 Sums and sizes.
(This information is similar to issuing the command rpm -ql packagename.)
• Newer Versions — List of newer versions of the packages released via Errata Alerts.
• Installed Systems — List of systems with this package installed.
• Target Systems — List of systems on which the package can be installed. Go here to install pack-
ages on entitled systems. Refer to Section 4.6.5.1 Package Install for instructions.
64Chapter 4. Red Hat Network Website
4.6.6. Manage Channels
The Manage Channels button in the left navigation bar takes you to the Channel Management page.
This page enables you to create new channels and modify others your organization has created. Refer
to the RHN Channel Management Guide for instructions on obtaining and using this ability.
4.6.7. Manage Packages
The Manage Packages button in the left menu bar takes you to the Package Management page.
This page enables you to remove packages from your custom channels. Refer to the RHN ChannelManagement Guide for instructions on obtaining and using this ability.
4.7. Schedule
If you click the Schedule tab on the top navigation bar, the Schedule category and links appear.
These pages enable you to keep track of the actions taking place within your systems. An action is a
scheduled RHN task that is to be performed on one or more client systems. For example, an action
can be scheduled to apply all Errata Updates to a system.
Red Hat Network keeps track of the following action types:
1. Package Installations — For more information on how to perform package installations, refer
to Section 4.6.5 Packages.
2. Errata Updates — For more information on how to apply Errata Updates, refer to Section 4.5.2.1
Apply Errata Updates.
3. Hardware Profile Updates — To schedule a hardware profile refresh, go to a system list under
the Systems category, click on the name of the system, click the Hardware tab of the SystemDetails page, and click the Schedule Hardware Refresh button.
4. Package List Profile Updates — To schedule a package list profile refresh, go to a system list
under the Systems category, click on the name of the system, click the Packages tab of the
System Details page, and click the Update Package List button.
Each page in the Schedule category represents a type of action.
4.7.1. Pending Actions
As shown in Figure 4-7, the Pending Actions page is shown by default when you click Schedule in
the top navigation bar. It displays actions that have not started or are in progress.
Chapter 4. Red Hat Network Website65
Figure 4-7. Schedule - Pending Actions
4.7.2. Failed Actions
The Failed Actions page displays actions that have failed to succeed. If the action returns an error, it
will be displayed.
4.7.3. Completed Actions
The Completed Actions page displays actions that have succeeded.
4.7.4. Archived Actions
The Archived Actions page displays actions that you have selected to store for review.
4.7.5. Actions List
In each page, each row in the list represents a single scheduled event or action that might affect
multiple systems and involve various packages. The list contains several columns of information:
• Select — Use the checkboxes in this column to select actions. After selecting actions, you can
either add them to your selection list or move them to the Archived Actions list. If you archive a
pending action, it is not canceled; The action item just moves from the Pending Actions list to the
Archived Actions list.
66Chapter 4. Red Hat Network Website
• Action — Type of action to perform such as Errata Update or Package Install. Clicking an ac-
tion name takes you to its Action Details page. Refer to Section 4.7.5.1 Action Details for more
information.
• Earliest — The earliest day and time the action will be performed.
• Succeeded — Number of systems on which this action was successful.
• Failed — Number of systems on which this action has been tried and failed.
• In Progress — Number of systems on which this action is taking place.
• Total — Total number of systems on which this action has been scheduled.
4.7.5.1. Action Details
If you click on the name of an action, the Action Details page appears. This page contains the following tabs:
• Details — General information about the action. This is the first tab you see when you click on an
action. It displays the action type, scheduling administrator, earliest execution, and notes. Clicking
the Errata name takes you to the Errata Details page. Refer to Section 4.5.2.2 Errata Details for
more information.
• Completed Systems — List of systems on which the action has been successfully undertaken.
Clicking a system name takes you to its System Details page. Refer to Section 4.4.2.6 SystemDetails for more information.
• In Progress Systems — List of systems on which the action is now being undertaken. To cancel an
action, select the system using the appropriate checkbox and click the Unschedule Action button.
Clicking a system name takes you to its System Details page. Refer to Section 4.4.2.6 SystemDetails for more information.
• Failed Systems — List of systems on which the action has been attempted and failed. Clicking a
system name takes you to its System Details page. Refer to Section 4.4.2.6 System Details for more
information.
4.8. Users
Only Organization Administrators can see the Users tab on the top navigation bar. If you click the
Users tab, the Users category and links appear. These pages enable you to grant and edit permissions
for those who will administer your system groups. Click in the User List to modify users within your
organization.
4.8.1. User List
As shown in Figure 4-8, each row in the User List represents a user within your organization. There
are three columns of information for each user:
• Username — The login name of the user. If you click on a username, the User Details page for the
user is displayed. Refer to Section 4.8.1.2 User Details for more information.
• Real Name — The full name of the user (last name first).
• Roles — List of the user’s privileges, such as Organization Administrator or normal user. Users can
have multiple roles.
• Last Sign In — Shows when the user last logged into RHN.
Chapter 4. Red Hat Network Website67
Figure 4-8. User List
4.8.1.1. Create User
Click the create new user button on the top-right corner of the page to add new users to the organization. When registering a system, a user account can be created and added to the organization, as
well. This should be coordinated by the Organization Administrator. Refer to Section 7.3 Registeringa User Account for instructions.
On the Create User page, complete all required fields, including all login and contact information.
Then click the Create Login button on the bottom right-hand corner of the page. Once the login is
created, you can click on the username in the User List to make system and group assignments. Refer
to Section 4.8.1.2 User Details for more information.
4.8.1.2. User Details
Clicking on a username displays the User Details page for the individual. This page is divided into
five tabs:
• Details — The username, first name, last name, email address, and user roles for the user. All of this
information is modifiable. To do so, make your changes and click the Update button. Remember,
when changing a user’s password, you will see only asterisks as you type the password. To assign a user the role of Organization Administrator or channel administrator, select the appropriate
checkbox before clicking Update.
• Assigned Groups — List of system groups that the user may administer. To add or remove system
groups from a user’s administration, select or unselect the appropriate checkboxes and click the
Update Permissions button.
• Systems — List of systems that the user can administer. These systems come from the system
groups assigned to the user on the previous tab. To add systems to the System Set Manager, select
them and click the Update button. Clicking the name of a system takes you to its System Details
page. Refer to Section 4.4.2.6 System Details for more information.
• Preferences — Modifiable Red Hat Network options. These include:
• Errata Email Notification — Determine whether you want to receive email every time an Errata
Alert is applicable to one or more systems in your RHN account.
68Chapter 4. Red Hat Network Website
• RHN List Page Size — Maximum number of items that will appear in a list on a single page.
If more items are in the list, clicking the Next button will display the next group of items. This
preference applies to the user’s view of system lists, Errata lists, package lists, and so on.
• Time Zone — Set your time zone so that scheduled actions are arranged according to the time in
your time zone.
• Red Hat Contact Options — Identify what ways (email, phone, fax, or mail) Red Hat may contact
you.
To modify any of these options, make your changes and click the Alter Preferences button.
• Addresses — General address, billing address, and shipping address for the user, as configured
during user creation. To modify these addresses, click Edit this address next to the address to be
modified, make the changes, and click the Update button.
Chapter 5.
Red Hat Network Daemon
The Red Hat Network Daemon periodically connects to the Red Hat Network to check for updates
and notifications. The default interval time is two hours (120 minutes). This can be configured in
the /etc/sysconfig/rhn/rhnsd file by specifying the time interval in minutes. If you modify
the configuration file, you must (as root) restart the daemon with the command service rhnsd
restart or /etc/rc.d/init.d/rhnsd restart.
Note
The minimum time interval allowed is one hour (60 minutes). If you set the interval below one hour, it
will default to two hours (120 minutes).
You can view the status of the rhnsd by typing the command service rhnsd status or
/etc/rc.d/init.d/rhnsd status at a shell prompt.
To disable the daemon, (as root) run the ntsysv utility and uncheck rhnsd. You can also (as root)
execute the command chkconfig rhnsd off. Using these two methods will only disable the service the next time the system is started. To stop the service immediately, use the command service
rhnsd stop or /etc/rc.d/init.d/rhnsd stop.
The same rules you configured for the Red Hat Update Agent apply to the Red Hat Network Daemon
(see Section 2.4.1 Using the Red Hat Update Agent Configuration Tool).
70Chapter 5. Red Hat Network Daemon
Chapter 6.
Using Red Hat Network with Red Hat Linux 6.2
Red Hat Linux 6.2 shipped with a program named Red Hat Update Agent (up2date). However, this
version of the Red Hat Update Agent can not be used to connect to Red Hat Network to receive
package updates. You need a new version of the Red Hat Update Agent and the Red Hat NetworkRegistration Client to use Red Hat Network on a Red Hat Linux 6.2 system.
To download and install these programs, use the following steps:
1. In a shell prompt, log in as root and execute the command mkdir rhnpackages to create a
new directory in which to download the packages.
2. In the same shell prompt, execute the command cd rhnpackages to change to the new directory.
3. Go to http://rhn.redhat.com/help/rh62.pxt and download the necessary packages.
4. Go back to the shell prompt in the rhnpackages directory (you must still be root) and execute
the command rpm -Uvh * to upgrade the existing Red Hat Update Agent to the version that
works with Red Hat Network. The Red Hat Network Registration Client will also be installed
with this command along with other packages your system needs to run the Red Hat Network
programs.
5. After they are installed, run the Red Hat Network Registration Client (rhn_register) to
register your system. See Chapter 7 Red Hat Network Registration Client for details.
6. Login to your account at http://rhn.redhat.com to configure your preferences and to configure
which systems you want to entitle.
72Chapter 6. Using Red Hat Network with Red Hat Linux 6.2
Chapter 7.
Red Hat Network Registration Client
Before you begin using Red Hat Network, you need to create a username, password, and System
Profile. The Red Hat Network Registration Client walks you through this process.
Warning
Only systems running Red Hat Linux 6.2 through 7.3 and Red Hat Enterprise Linux AS need to use
this separate Red Hat Network Registration Client before star ting the Red Hat Update Agent.
Systems running Red Hat Linux 8.0 have this registration functionality built into the Red Hat UpdateAgent. After registering your system, refer to Chapter 2 Red Hat Update Agent for instructions on
starting the Red Hat Update Agent and begin steps listed in Section 2.3 Setup and Use.
7.1. Configuring the Red Hat Network Registration Client
Warning
Most users do not need to configure the Red Hat Network Registration Client before registering
their systems. Do not attempt to use this option unless you must.
To start the graphical interface for configuring the application to connect through an HTTP proxy
server, type the following command at a shell prompt:
rhn_register --configure
The window shown in Figure 7-1 will appear.
74Chapter 7. Red Hat Network Registration Client
Figure 7-1. Red Hat Network Registration Client Configuration
To start the command line version, use the command:
rhn_register --nox --configure
It has more configuration options than the graphical version.
You will be presented with a list of options and their current values:
Enter number of item to editreturn to exit, q to quit without saving:
Enter the number of the item that you want to modify, and enter a new value for the option. When
you finish changing your configuration, press [Enter] to save your changes and exit. Press [q] and then
[Enter] to quit without saving your changes.
The most common options configured are enableProxy and httpProxy to enable a proxy server.
To enable a proxy server, change the value for enableProxy to Yes and the value of httpProxy to
the name of the proxy server and port number in the format http://HOST:PORT. For example, to
use the proxy server http://squid.mysite.org on port 3128, you would change the value to
http://squid.mysite.org:3128.
If you require a proxy username and password, set enableProxyAuth to Yes to enable
username/password authentication for the proxy, and set proxyUser and proxyPassword to the
appropriate username and password for the proxy.
Chapter 7. Red Hat Network Registration Client75
7.2. Starting the Red Hat Network Registration Client
You must be root to register a system with RHN. If you start the Red Hat Network Registration
Client as a standard user, you will be prompted to enter the root password before proceeding. To start
the Red Hat Network Registration Client, use one of the following methods:
1. On the GNOME desktop, go to the Main Menu Button (on the Panel) => Programs => System
=> Red Hat Network
2. On the KDE desktop, go to the Main Menu Button (on the Panel) => System => Red Hat
Network
3. Type the command rhn_register at a shell prompt (for example an XTerm or GNOME
terminal)
4. If you are not running the X Window System, type the command rhn_register at a virtual
console or remote terminal. Refer to Section 7.7 Text Mode RHN Registration Client for further
details.
Caution
You must use Python 1.5.2-24 or later with Secure Sockets Layer (SSL) support. If not, the information you transfer will not be encrypted. If you have an earlier version of Python, you will see the
message shown in Figure 7-2. To determine the version of Python on your system, use the command
rpm -q python. It is strongly recommended you use Python 1.5.2-24 or later.
Figure 7-2. Use Python 1.5.2-24 or later
If you have already registered your system and try to register it again, the dialog box shown in
Figure 7-3 will appear. If you continue, it will overwrite your existing Digital Certificate file
(/etc/sysconfig/rhn/systemid), and you will create a different System Profile. You will no
longer be able to use your previous System Profile — be sure this is what you want to do before you
choose Yes.
If you overwrite an existing system registration, you can delete the unused profile via the website at
https://rhn.redhat.com.
76Chapter 7. Red Hat Network Registration Client
Figure 7-3. Warning: This System Already Registered
The opening screen for the Red Hat Network Registration Client gives you a brief overview of the
services available and the steps required to register (see Figure 7-4). Click Next to continue with the
registration process. If you click Cancel, the registration process will end and no information will be
sent.
Figure 7-4. Welcome Screen
Red Hat is committed to protecting your privacy (see Figure 7-5). The information gathered during
the Red Hat Network registration process is used to create a System Profile. The System Profile is
essential if you wish to receive update notifications about your system. If you have any questions
about how your information is being used, please contact us at <feedback@redhat.com>.
Chapter 7. Red Hat Network Registration Client77
Figure 7-5. Red Hat Privacy Statement
7.3. Registering a User Account
Before you can create a System Profile, you must create a user account. The only required information
in this section is a unique username, password, and a valid email address.
In the screen shown in Figure 7-7, you must choose a username and password. Once logged in to Red
Hat Network, you can modify your preferences, view your existing System Profile, or obtain the latest
Red Hat software packages. You must choose a unique username. If you enter one already in use, you
will see an error message (see Figure 7-6). Try different usernames until you find one that has not
been used.
Figure 7-6. Error: Username Already Exists
78Chapter 7. Red Hat Network Registration Client
Note
If you are already a member of redhat.com, you can use the same user name and password. However, you will still need to continue with the registration process to create your System Profile.
Your username and password have the following restrictions:
• Must be at least four characters long
• Are case-insensitive
• Can not contain any spaces
• Can not contain any tabs
• Can not contain any line feeds
• Can not contain the characters &, +, %, or ’
If you have already registered a machine and created a System Profile, you can add a new machine to
your account. Run the Red Hat Network Registration Client on the new machine you wish to add,
and enter your existing Red Hat Network username and password. The new machine will be added to
your existing account, and you can log into Red Hat Network with your username and password to
view all your systems simultaneously.
Figure 7-7. Create a Unique Username and Password
Most users can leave the Org Info section blank. If you have an existing organization account, work
with your Organization Administrator to ensure your system is added to that account. This will require entering your organization’s ID and password in the provided text fields. If the values are valid,
Chapter 7. Red Hat Network Registration Client79
the system will be added to the organization’s Red Hat Network account. Your Organization Administrator can then create your user account through the Users category of the RHN website. Refer to
Section 4.8.1.1 Create User for instructions.
Click Next to continue.
7.4. Registering a System Profile
Now that you have a user account, you can create a System Profile that consists of hardware and
software information about your Red Hat Linux system. The software System Profile information is
used by Red Hat Network to determine what software update notifications you receive.
7.4.1. Hardware System Profile
After creating a username and password for your Red Hat Network account, the Red Hat Network
Registration Client probes your system for the following information:
• Red Hat Linux version
• Hostname
• IP address
• CPU model
• CPU speed
• Amount of RAM
• PCI devices
• Disk sizes
• Mount points
The next step is choosing a profile name for your system as shown in Figure 7-8. The default value
is the hostname for the system. You may modify this to be a more descriptive string, such as EmailServer for Support Team, if you find it more helpful. Optionally, you can enter a computer
serial or identification number for the system.
If you do not wish to include information about your hardware or network in your System Profile,
deselect Include information about hardware and network (see Figure 7-8).
Click Next to continue with the registration process.
80Chapter 7. Red Hat Network Registration Client
Figure 7-8. System Profile - Hardware
7.4.2. Software System Profile
The software System Profile consists of a list of RPM packages for which you wish to receive notifications. The Red Hat Network Registration Client shows you a list of all RPM packages listed in
the RPM database on your system and then allows you to customize the list by deselecting packages.
7.4.2.1. Gathering RPM Database Information
Only those packages you choose during this part of the registration will be included in your System
Profile, and you will only receive notifications about the packages in your System Profile. Thus, if
you use an older version of a package and deselect it from the list, it will not be replaced with a newer
version. This RPM list can be modified through the Red Hat Network Web interface or by using the
Red Hat Update Agent. Figure 7-9 shows the progress bar you will see while the Red Hat Network
Registration Client gathers a list of the RPM packages installed on your system. This operation may
take some time depending on your system.
Figure 7-9. Registration Wizard
Once the RPM package list is built, the list will be displayed as shown in Figure 7-10. Deselecting
Include RPM Packages installed on this system in my System Profile will omit this information
from your System Profile.
Chapter 7. Red Hat Network Registration Client81
Figure 7-10. RPM Package Information
7.4.2.2. Choosing RPM Packages to Exclude from the System Profile
By default, all RPM packages in your RPM database are included in your System Profile to be updated by Red Hat Network. To exclude a package, uncheck the package from the list by clicking the
checkbox beside the package name. For example, Figure 7-11 shows that the procmail, procps, and
psgml packages have been omitted from the package list.
Choose which packages to exclude, if any, from the System Profile, and click Next to continue with
the registration process.
82Chapter 7. Red Hat Network Registration Client
Figure 7-11. Choose which RPM Packages to Exclude from System Profile
7.5. Finishing Registration
As seen in Figure 7-12, the last step of registration is to confirm that you want to send your System
Profile to the Red Hat Network. If you choose Cancel at this point, no information will be sent.
Clicking Next will submit your RHN System Profile.
Chapter 7. Red Hat Network Registration Client83
Figure 7-12. Finished Collecting Information for System Profile
Figure 7-13 shows the progress bar you will see while your profile is being sent. This process may
take some time depending on your connection speed.
Figure 7-13. Send System Profile to Red Hat Network
You will know your System Profile has been successfully sent when you see the Registration Finished screen (Figure 7-14). Click Finish to exit the Red Hat Network Registration Client.
After completing the registration, you must entitle your system to an RHN service level. Refer to
Section 7.6 Entitling Your System for details.
84Chapter 7. Red Hat Network Registration Client
Figure 7-14. Registration Finished
7.6. Entitling Your System
Now that you have registered your system, it must be entitled before you can receive updated packages. In other words, you must subscribe it to a service level offering. Everyone automatically receives
one free Demo entitlement after creating an account by registering a system for RHN or creating a
redhat.com account.
To entitle a system, go to http://rhn.redhat.com and login using the same username and password you
just used in the Red Hat Network Registration Client. On the left navigation bar, click Entitlements
under the Your RHN category. The Entitlement Manager tells you how many entitlements you have
left. If you have one or more left, check the checkbox under the Entitled column beside the name of
the system that you just registered. Then click the Update Entitlements button at the bottom of the
page. The number of entitlements remaining will decrease, and your system is now ready to use the
Red Hat Update Agent and RHN website. Refer to Chapter 2 Red Hat Update Agent and Chapter
4 Red Hat Network Website for details on how to use them. If you do not have any entitlement slots
left, enter the number you want to purchase and click the Buy Now! button to purchase additional
subscriptions.
7.7. Text Mode RHN Registration Client
If you are not running the X Window System, the Red Hat Network Registration Client starts in
text mode.
You can force the Red Hat Network Registration Client to run in text mode with the command:
rhn_register --nox
The screens for the text mode Red Hat Network Registration Client are almost identical to the
screens for the graphical Red Hat Network Registration Client. Some of the text in the text mode
version is more concise due to lack of space in the interface. However, there is an equal number of
Chapter 7. Red Hat Network Registration Client85
screens and fields in both versions. Thus, if you are using the text mode version, you can still follow
the instructions that begin in Section 7.2 Starting the Red Hat Network Registration Client.
Figure 7-15. Text Mode Welcome Screen
86Chapter 7. Red Hat Network Registration Client
Glossary
A
Action
A task that is scheduled by a system administrator using Red Hat Network to be performed on one
or more client systems. For example, an action can be scheduled to update the kernel packages
on all the systems within a selected group.
Activation Key
RHN Enterprise customers can generate activation keys through the RHN website. Each unique
key can then be used to register a RHL system, entitle the system to RHN Enterprise, subscribe
the system to specific channels, and subscribe the system to RHN system groups through the
command line utility rhnreg_ks from the rhn_register package.
B
Base Channel
A base channel is a type of Channel that consists of a list of packages based on a specific
architecture and Red Hat Linux release. For example, all the packages in Red Hat Linux 9 for
the x86 architecture make a base channel.
Basic
One of the RHN service level offerings. Basic was formerly called Software Manager. Basic
offers the same services as the Software Manager subscription did, plus more new features.
Bug Fix Alert
An Errata Alert that pertains to a bug fix.
Bugzilla
Bugzilla is an online application (http://www.redhat.com/bugzilla) that allows users to communicate directly with the developers. From Bugzilla, users can submit bug reports and feature
requests for Red Hat Linux and related open source packages.
88Glossary
C
Channel
A channel is a list of Red Hat Linux packages. Channels are used to choose packages to be
installed from client systems. Every client system must be subscribed to one Base Channel and
can be subscribed to one or more Child Channel .
Child Channel
A child channel is a Channel associated with a Base Channel but contains extra packages.
Client System
See Registered System .
D
Digital Certificate
A client component in XML format that is stored in the /etc/sysconfig/rhn/systemid file
on registered systems. Red Hat Network verifies this certificate to authenticate the registered
system before each connection. This certificate is issued by Red Hat and passed to the system
as part of the registration process. It includes unique information about the registered system to
avoid fraudulent use.
E
Email Notification
Similar to an Errata Alert , except the information is delivered via email. If the email notifications option is selected, notifications are sent for every Red Hat Network Errata Alert . The
email includes the type of Errata Alert, summary of the Errata, description of the Errata, and a
list of which systems are affected by the report.
Enhancement Alert
An Errata Alert that pertains to a package enhancement request.
Enterprise
One of the RHN service level offering. It has more features than the Basic service level, including
user management, system groups, and enhanced system details.
Glossary89
Entitled Server
A server that is subscribed to Software Manager . Because the server is entitled, the Software
Manager interface can be used to manage its packages.
Errata
Information published by Red Hat describing security fixes, bug fixes, and package enhancements for Red Hat Linux. The information includes the topics of the Errata, Bugzilla bug IDs,
relevant releases/architectures, solutions including required RPMs, and MD5 checksums for verification. Errata are also available at http://www.redhat.com/errata/. Each RHN Errata Alert is
based on the Red Hat Linux Errata List.
Security issues and bug fixes are submitted by Red Hat engineers as well as the Linux community
through Bugzilla which generates a bug report for each issue. Red Hat engineering evaluates the
reports, resolves the bug, and generates new RPM packages. After the Red Hat quality assurance
team tests new packages they are placed on the Red Hat Public File Server and on the Red Hat
Network Server and an Errata is generated.
Errata Alert
RHN Errata Alert that updated packages based on Red Hat Errata are available for one or more
systems within an organization. There are three types of Errata Alerts: Security Alerts, Bug Fix
Alerts, and Enhancement Alerts.
O
Organization Administrator
Organization Administrator are sets of users that have the highest level of control over an organization’s Red Hat Network account. Members of this group can add users, systems, and system
groups to the organization as well as remove them. An Organization Administrator can also give
users administrative privileges to system groups. An RHN organization must have at least one
member of the Organization Administrator group.
P
Package
All software in Red Hat Linux is divided into software packages. Software updates are released
in the form of RPM packages that can be installed on a Red Hat Linux system.
R
Registered System
A system that is registered with Red Hat Network. Also known as a client system.
90Glossary
Red Hat Network Daemon
The RHN client daemon (rhnsd) that periodically polls Red Hat Network for updates and notifications.
Red Hat Network Registration Client
The RHN client application (rhn_register) that collects information about the client system,
creates a System Profile and Digital Certificate , establishes a connection with the Red Hat
Network servers, and registers the system with Red Hat Network.
Red Hat Update Agent
The RHN client application (up2date) that allows users to retrieve and install all updated packages for the client system on which the application is run. Use the Red Hat Update AgentConfiguration Tool to configure its preferences, including whether to install the packages after
they are downloaded.
RPM
A software package manager that was developed by Red Hat. It can be used to build, install,
query, verify, update, and uninstall software packages. All software updates from RHN are delivered in RPM format.
RPM Database
Each Red Hat Linux system has an RPM database that stores information about all the RPM
packages installed on the system. This information includes the version of the package, which
files were installed with the package, a brief description of the package, the installation date, and
more.
RPM Update
Red Hat Network option to deliver the RPM packages based on the Errata Alert list to a client
system without user intervention. If this feature is selected, packages are delivered through the
Red Hat Network Daemon running on the client system.
S
Security Alert
An Errata Alert that pertains to system security.
Glossary91
Service Level
A Red Hat Network subscription service. Different service levels offer different features of RHN.
There are two service levels currently available: RHN Basic and RHN Enterprise.
Software Manager
The name of the first Service Level offering for Red Hat Network. Software Manager is now
known as RHN Basic .
System Directory
The System Directory section of Red Hat Network allows an organization to divide its client
systems into system groups. Only members of the Organization Administrator group can add
systems to the organization.
System ID
A unique string of characters and numbers that identifies a registered system. It is stored in the
system’s Digital Certificate .
System Profile
Hardware and software information about the client system. It is created during the registration
process. The software information is a list of RPM packages and their versions installed on the
client system. The System Profile is used to determine every Errata Alert relevant to each client
system.
System Set Manager
Interface that allows users to perform actions on multiple systems. Actions include applying
Errata Updates, upgrading packages, and adding/removing systems to/from system groups.
92Glossary
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