Thank you for purchasing this Vollrath Counter food processing equipment. Before operating the unit, read and familiarize yourself with
the following operating and safety instructions. SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE. Save the original box and
packaging. Use this packaging to ship the unit if repairs are needed.
Item No. 2350027-1 Rev 5/10
Manual Food Processing equiPMent
Safety precaUtiOnS
To ensure safe operation, read the following statements and understand
their meaning. This manual contains safety precautions which are
explained below. Please read carefully.
WARNING
Warning is used to indicate the presence of a hazard that can cause
severe personal injury, death, or substantial property damage if the
warning is ignored.
CAUTION
Caution is used to indicate the presence of a hazard that will or can
cause minor personal injury or property damage if the caution is
ignored.
NOTE
Note is used to notify people of installation, operation, or maintenance
information that is important but not hazard-related.
For Your Safety!
These precautions should be followed at all times. Failure to follow
these precautions could result in injury to yourself and others.
To reduce risk of injury or damage to the unit:
Check unit before each use to insure the equipment is clean.Check for broken, nicked or dull blades and if found, replace the blade
assembly.
fUnctiOnand pUrpOSe
Intended for cutting cheese and other soft food products.
featUreSand cOntrOlS
A
D
E
C
NON-HINGE SIDE GUIDE. Supports the food product farthest
from the hinge.
D
CUTTING BOW ASSEMBLY. Pivots on the pivot pin and holds
the cutting wires
E
CUTTING WIRES. Cuts through the food product.
F
PIVOT PIN. Holds the cutting bow assembly.
G
BASE ASSEMBLY. Holds the guides and cutting bow assembly.
Unpackingthe eqUipmentand initial SetUp
Carefully remove packaging materials from the unit. When no longer needed,
dispose of all packaging, materials in an environmentally responsible manner.
OperatiOn
WARNING
Sharp Blade/wire Hazard.
Blades are sharp and can cause cuts. To avoid
injury from sharp blades, handle with caution.
Prior to rst use, it is important to clean the unit. Wash new blades with warm
soapy water and rinse thoroughly to remove the thin protective oil lm.
1. Place the unit on a clean, at work surface
2. Before each use, check that the unit is clean and the cutting wire (E) is in
good condition. If loose or broken, the cutting wire must be replaced. See
Figure 1.
3. Verify that the cutting bow assembly (D) is the desired size.
4. Prepare the food product to be processed.
5. Lift the handle (A) and place the food product on the hinge side guide (B)
with the at side down.
6. Remove hand from the guide area (C and B) area and place that hand on
work surface.
7. Using a slow, consistent movement draw the cutting wire (E) through the
food product.
8. Repeat this process until you have prepared enough food product for
your daily needs.
9. Clean and lubricate your machine immediately after each use. See the
CLEANING section of this manual for more information.
G
Figure 1. Features and Controls.
A
HANDLE. Used to lower and raise the cutting bow assembly.
B
HINGE SIDE GUIDE. Supports the food product closest to the
hinge.
2
OperatOr’s Manual
cleaning
C
B
F
To maintain the appearance and increase the service life, clean your daily.
NOTE:
Food acids will make blades dull and corrode the metal.
Always clean this food preparation machine immediately
after every use.
1. To remove the cutting bow assembly (D) slide the pivot pin (F) off the
base assembly (G). Figure 1.
2. Wipe, rinse or spray off unit, cutting bow assembly (D) and base
assembly (G) thoroughly with HOT water.
3. Do not put this machine in a dishwasher or dish machine with soaps,
detergents, or other alkaline chemicals that can harm the machine.
Manual Food Processing equiPMent
4. After cleaning, let the machine air dry.
5. Lubricate the pivot pin (F) with mineral oil or Petro Gel after each use.
Do not use cooking oil as it will become sticky and may permanently
damage the machine.
6. Install the cutting bow assembly (D) by holding it in position and sliding
the pivot pin (F) through the base assembly and the cutting bow
assembly (D).
3. Remove and discard old the cutting wire (D).
4. Slowly uncoil the new cutting wire using caution not to kink the wire.
Measure the length needed. For 3/4” cut models a 5 foot cutting wire
length is correct. For 3/8” cut models a 10 foot cutting wire length is
correct. Recoil and store any unused cutting wire.
5. Leave approximately a 4” (10.2 cm) tail of new cutting wire (D) route to
the (C) side and snug the screw (B).
6. Wearing leather or other abrasion resistant gloves route wires as shown
preventative maintenance
1. Clean machine after every use.
2. Use for intended purposes only.
3. Change blades/wire regularly - based on usage.
replacing Blade/Wire aSSemBly
WARNING
Sharp Blade/Wire Hazard.
Blades are sharp and can cause cuts. To avoid
injury from sharp blades, handle with caution.
Wash new blades with warm, soapy water and rinse thoroughly to remove
the thin protective oil lm.
1. Place the cutting bow (F) assembly in vise or clamp to a secure surface.
2. Loosen the cap screws (A and B) approximately one (1) full turn. See
Figure 2.
in Figure 2. Pulling snuggly during the routing process. (Use the same
pattern for the 3/8” cut models).
7. Place new cutting wire (D) on the side (C) and secure the loose end of
the cutting wire using screw (B).
8. Place the tension tool (E) on the edge of the cutting bow (F) as shown.
9. Wrap the cutting wire (D) around the screw (G) and tighten.
10. Slightly loosen screw (B) and slowly rotate the tension tool (E) in the
direction shown. Tighten the screw (B).
11. Wrap cutting wire (D) 3/4 of the way around screw (A)
12. Tighten screw (G) and cut or break cutting wire (D) by wiggling it.
13. On the other edge of the cutting bow place the tension tool (E) on the
edge of the cutting bow (F) as shown.
14. Wrap the cutting wire (D) around the other screw (G) and tighten.
15. Slightly loosen screw (B) and slowly rotate the tension tool (E) in the
direction shown. Tighten the screw (B).
16. Tighten screw (G) and cut or break cutting wire (D) by wiggling it.
17. Remove the cutting bow assembly from the vise or clamp.
ENGLISH
B
A
G
E
C
D
B
C
E
A
G
D
F
Figure 2. Replacing the Cutting Wire (3/4” Cut Model Shown).
OperatOr’s Manual
3
Manual Food Processing equiPMent
Spare partS liSt - cUBe king
Serviceand repair
Please contact the qualied professional repair service listed below.
VOLLRATH Induction Repair Service • 1-800-825-6036 (USA) or
www.vollrathco.com
When contacting the Authorized Professional Service Center, please be
ready with the model number, serial number, and proof of purchase showing
the date the unit was purchased.
Not Shown1823Replacement Wire Kit
See Figure 1.
Warranty StatementfOr the vOllrath cO. l.l.c.
The Vollrath Company LLC warrants the products it manufactures and distributes against defects in materials and workmanship for a period of one year, except as specically
provided below. The warranty runs 12 months from the date of original installation. (End user receipt)
1. Refrigeration compressors – The warranty period is 5 years.
2. Replacement parts – The warranty period is 90 days.
3. Fry pans and coated cookware – The warranty period is 90 days
4. EverTite™ Riveting System – The warranty covers loose rivets
only, forever.
5. Cayenne® Heat Strips – The warranty period is 1 year plus an
additional 1 year period on heating element parts only.
6. Ultra and Professional Induction Ranges – The warranty period
is 2 years.
7. Mirage and Commercial Induction ranges - The warranty period
is 1 year.
8. ServeWell® Induction Workstations – The warranty period is one
year on the workstation table and 2 years on induction hobs.
9. Slicers – The warranty period is 10 years on gears and 5 years
on belts.
10. Mixers – The warranty period is 2 years.
11. Extended warranties are available at the time of sale.
12. Boxer Mixers – 1 Year exchange Warranty.
13. Vollrath – Redco products – The warranty period is 2 years.
14. Optio / Arkadia product lines – The warranty period is 90 days.
15. All non-stick products (i.e. fry pans and surfaces) are 90 days for
the non stick surfaces.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
All products in the Jacob’s Pride® collection, including
the following, have a lifetime warranty:
• NSF Certied One-Piece Dishers
• NSF Certied Spoodle® Utensils
• NSF Certied Heavy-Duty Spoons with Ergonomic Handle
• NSF Certied Heavy-Duty Basting Spoons
• Heavy duty Turners with Ergonomic handle
• One-Piece Tongs*
• Heavy-Duty One-Piece Ladles*
• Nylon Handle Whips
• One-Piece Skimmers
• Tribute®, Intrigue®, and Classic Select® Cookware*
*Jacob’s Pride® warranty does not cover Kool-Touch®,
non stick coatings and silicone handles.
Items sold having no warranty:
• Meat Grinder Knives
• Light Bulbs in Convection Ovens and Hot Food
Merchandiser
• Oven Door Seals
• Oven Door Glass
• Hot Food Merchandisers / Display Case Glass
• Calibration and set up of gas equipment
• Slicer / Dicer blades (table top food prep) –
Redco and Vollrath
As The Vollrath Company LLC’s only responsibility and the purchaser’s only remedy, for any breach of warranty, The Vollrath Company LLC will repair or, at its option, replace the
defective product or part without charge, except as otherwise provided below:
• For refrigeration compressors and the second year of the warranty on Cayenne® Heat Strips and mixers, The Vollrath Company LLC will provide the repaired
or replacement part only; and the buyer will be responsible for all labor charges incurred in performing the repair or replacement.
• To obtain warranty service, the buyer will be responsible to return to The Vollrath Company LLC any product (other than gas equipment that is permanently
installed) weighing less than 110 lbs. or located outside of a 50-mile radius of a certied technician designated by The Vollrath Company LLC to perform
warranty repairs. If a Vollrath Technician cannot be contacted check the website for service contact points. (Please refer to the Product Catalogue for weights
and sizes of product)
• No remedy will be available for products that have been damaged by accident, carelessness, improper installation, lack of proper setup or supervision when
required, neglect, improper use, installation or operation contrary to installation and operating instructions or other causes not arising out of defects in materials or workmanship. At the buyer’s request, The Vollrath Company LLC will repair and or replace such products at a reasonable cost.
• No remedy will be available for slicers where blade has not been sharpened (Refer to owner’s manual for sharpening instructions)
• No remedy will be available for mixers damaged by changing gears while unit is running or overloading, in either case as determined by a Vollrath Certied
Technician
• Warranty work must be authorized in advance by The Vollrath Company LLC. See the operating and safety instructions for each product for detailed warranty claim procedures.
• No remedy will be available for product returned and found to be acceptable to the product specication.
• No remedy will be available under any warranty not registered as required below.
4
OperatOr’s Manual
Manual Food Processing equiPMent
LIMITATION OF LIABILITY:
THE VOLLRATH COMPANY LLC SHALL HAVE NO LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND,
WHETHER BASED UPON NEGLIGENCE OR OTHER TORT, BREACH OF WARRANTY, OR ANY OTHER THEORY.
Warranty Procedure
On all warranty calls, the following process and information is required:
• All warranty claims will start with a call to Vollrath Technical Service support line.(800-628-0832).
• A technical support professional will work to diagnose the issues, and provide the details for the service solution.
• Name and phone number of person calling
• Business name, street address, city, state and zip
• Model and serial number
• Date of purchase and proof of purchase (Receipt)
• Name of dealer where unit was purchased
NOTE: Vollrath will not accept products sent without the proper procedure being followed.
Important:
TO MAKE A CLAIM FOR ANY REMEDY UNDER THIS WARRANTY, YOU MUST REGISTER YOUR WARRANTY.
register today
ONLINE: Register your warranty on-line now at www.Vollrathco.com
NO WEB ACCESS: If you do not have access to the web, kindly register by completing the warranty registration form and faxing it to The Vollrath Co. LLC ofce in the country of
purchase.
Warranty regiStratiOn
Business naMe
Key contact naMeeMail
street address
citystateZiP code
countryPhoneFax
ModeliteM nuMBer
serial nuMBer--
oPeration tyPe
R Limited Service RestaurantR Full Service RestaurantR Bars and TavernsR SupermarketR Convenience StoreR RecreationR Hotel/LodgingR AirlinesR Business/IndustryR Primary/Secondary SchoolR Colleges/UniversityR HospitalsR Long-Term CareR Senior LivingR MilitaryR Corrections
reasonFor selecting our Product
R AppearanceR Full Service RestaurantR AvailabilityR Sellers RecommendationR Ease of OperationR Versatility of UseR PriceR Brand
Would you liKeto receive our Full-line catalogand reMainon our Mailing list?R Yes R No
ENGLISH
OperatOr’s Manual
5
www.vollrathco.com
The Vollrath Company, L.L.C.
1236 North 18th Street
Sheboygan, WI 53081-3201
U.S.A.
Main Tel: 800.628.0830
Service Tel: 800.628.0832
FAX: 800.752.5620
Vollrath of Canada, Co.
Tel: 800.695.8560
FAX: 800.752.5620