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Parts and Damage Replacement Procedure
1. Please inspect your purchase immediately.
2. This procedure covers product purchased from an authorized Roundhill Reseller and was received in
3. If you find a part missing or damaged, you have a 30-day window in which to order a replacement
4. You have 3 ways to do this. You will need a copy of your purchase receipt.
5. Once this order is sent in, you will be notified if the part(s) you are requesting can or cannot be
Model Number
Part Letter Code
Quantity
its originally sealed carton.
part from the date on your purchase receipt.
a. By Fax: Fax the parts order form below and along with your receipt to 614-878-7918
b. By Email: Email the order form and along with your receipt to: parts@roundhillfurniture.com
c. By Mail: Fill out the parts order form below and along with a copy of your receipt send it to
Roundhill furniture parts department 3640 Zane Trace Drive, Columbus OH 43228
shipped within 7-10 business days.
A COPY OF YOUR PURCHASE RECEIPT OR INVOICE MUST BE ATTACHED TO THIS ORDER FORM.
NO ORDERS WILL BE PROCESSED WITHOUT PROOF OF PURCHASE.
NAME: ___________________________________________________________________________
ADDRESS: ___________________________________________________ (No Post Office Boxes)
CITY: ___________________ STATE: _____________________ ZIP: _____________________
PHONE: _________________________________ FAX: __________________________________
EMAIL: ___________________________________________________________________________
REASON FOR REPLACEMENT/PLEASE CHECK APPROPRIATE BOX.
( ) Damaged /scratched, cracked, broken, crushed, etc.
( ) Mechanical malfunction/ drawer glides, swivel mechanisms, lid stays, etc.
( ) Missing pieces
( ) Unfinished surface
( ) Wrong color
( ) Other
IF MORE THAN ONE MODEL NUMBER IS LISTED ABOVE, PLEASE SPECIFY THE EXACT MODEL NUMBER OF YOUR
ITEM IN THE SPACE PROVIDED BELOW.
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