RED ROCKET-X User Manual

RED ROCKET-X
INSTALLATION INSTRUCTIONS
RED ROCKET-X
RED.COM
RED ROCKET-X INSTALLATION INSTRUCTIONS

TABLE OF CONTENTS

Chapter 1: RED ROCKET-X Overview 5
Introduction 5 Scope of These Instructions 5 System Requirements 5 RED ROCKET-X Components 6 How to Handle the RED ROCKET-X 6 Overview of the RED ROCKET-X 7 Overview of the HD-SDI Slot Filler 8 Additional Resources 8
Chapter 2: Install in a Mac Pro 9
Chapter 3: Install in a Thunderbolt Expansion Chassis 15
Chapter 4: Install in a PC 19
Chapter 5: Install Driver and Firmware 24
Chapter 6: Set Up RED ROCKET-X in REDCINE-X PRO 40 Chapter 7: Troubleshoot Your RED ROCKET-X 41
Appendix A: Technical Specifications 43
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DISCLAIMER

RED has made every effort to provide clear and accurate information in these installation instructions, which are provided solely for the user’s information. While thought to be accurate, the information in this document is provided strictly “as is” and RED will not be held responsible for issues arising from typographical errors or user’s interpretation of the language used herein that is different from that intended by RED. All safety and general information is subject to change as a result of changes in local, federal or other applicable laws.
RED reserves the right to revise this document and make changes from time to time in the content hereof without obligation to notify any person of such revisions or changes. In no event shall RED, its employees or authorized agents be liable to you for any damages or losses, direct or indirect, arising from the use of any technical or operational information contained in this document.
For comments or questions about content in this Operation Guide, please send a detailed e-mail to OpsGuides@red.com.

COMPLIANCE STATEMENTS

FEDERAL COMMUNICATIONS COMMISSION (FCC) STATE­MENTS
This equipment has been tested and found to comply with the limits for a Class A digital de­vice, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reason­able protection against harmful interference when the equipment is operated in a com­mercial environment. This equipment gener-
ates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruc­tion manual, may cause harmful interference to radio communica­tions. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
NOTE: Connecting this device to peripheral devices that do not com­ply with Class A requirements or using an unshielded peripheral data cable could also result in harmful interference to radio or television reception. The user is cautioned that any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. To ensure that the use of this product does not contribute to interference, it is necessary to use shielded I/O cables.

COPYRIGHT NOTICE

COPYRIGHT© 2014 RED.COM, INC. All trademarks, trade names, logos, icons, images, written material,
code, and product names used in association with the accompa­nying product are the copyrights, trademarks, or other intellectual property owned and controlled exclusively by RED.COM, INC.

TRADEMARK DISCLAIMER

All other company, brand and product names are trademarks or reg­istered trademarks of their respective holders. RED has no affiliation to, is not associated or sponsored with, and has no express rights in third-party trademarks. The terms HMDI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or regis­tered trademarks of HDMI Licensing LLC in the Untied States and other countries. Mac and OS X are registered trademarks of Apple Inc., registered in the U.S. and other countries. Windows and Win­dows Vista are registered trademarks of Microsoft Corporation in the United States and other countries. Thunderbolt is a trademark of Intel Corporation in the U.S. and/or other countries.
INFORMATION
Products with the CE marking comply with the EMC Directive (2004/108/EC) and the Low Voltage Directive (2006/95/EC) issued by the Commission of the European Community. Compliance with these directives implies conformity to the following European Prod­uct Family Standards.
EN 55022 (CISPR 22) – Electromagnetic Interference EN 55024 EN 61000-4-2 EN 61000-4-3
ROHS COMPLIANCE
The EU directive 2002/95/EC ’Restriction of Hazardous Substances (RoHS)’ prohibits the use of certain substances in electrical and electronic equipment.
RESPONSIBLE PARTY:
RED Digital Cinema 34 Parker Irvine, CA 92618 USA
CAUTION: If the device is changes or modified without permission from RED, the user may void his or her authority to operate the equip­ment.
EUROPEAN UNION COMPLIANCE STATEMENTS
RED herewith declares that the following product(s)
RED ROCKET-X
according to the provisions of the mentioned EC Direc­tives—including their rele-
vant revisions at the time of this declaration—is (are) in conformity with the detailed standards or other normative documents.
EMC Directive 2004/108/EC Low-Voltage Directive 2006/95/EC
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RED ROCKET-X INSTALLATION INSTRUCTIONS

SAFETY INSTRUCTIONS

Please read the following safety instructions very carefully before attempting any installation and/or performing any work on the RED ROCKET-X.
If the RED ROCKET-X is not used in compliance with the safety in­structions, the warranty and all resulting liability claims will be void.
DO NOT use the RED ROCKET-X near water. Avoid exposing
your RED ROCKET-X to moisture. The unit is not waterproof, so contact with water could cause permanent damage to the unit as well as electric shock and serious injury to the user. DO NOT use the RED ROCKET-X in the rain or under other conditions with high moisture, and immediately remove power source if the RED ROCKET-X is exposed to moisture.
WARNING: To reduce the risk of fire or electric shock, DO NOT expose the RED ROCKET-X to rain or moisture.
DO NOT expose your RED ROCKET-X to excessive vibration or
impact (shock). Be careful not to drop your RED ROCKET-X. Internal mechanisms may be damaged by severe shock.
DO NOT operate or store near any heat sources such as radia-
tors, heat registers, stoves, or any other apparatus that pro­duce heat. Store in a protected, level and ventilated place. Avoid exposure to temperature extremes, damp, severe vibra­tion, strong magnetic fields, direct sunlight or local heat sourc­es during storage. Recommended storage and usage tempera­tures for your RED ROCKET-X are:
Operating range: 5°C to 40°C (41°F to 104°F) Storage range: –17°C to 70°C (0°F to 158°F)
If there are any performance issues with your RED ROCKET-X when operating within this temperature range, please file a
support ticket on https://support.red.com. Only use the RED ROCKET-X when it is in good working order. The system in which you are trying to install the RED ROCKET-X
usually works with voltages that can be hazardous to your
health. Never work on the system or access its interior with any
power cable attached and plugged into a power source. Make
sure the power supply is disconnected from the components
you intend to work on. Computer hardware contains components that are sensitive
to electrostatic discharge. If you touch them without precau-
tionary measures, they can be destroyed. Use a wrist strap
connected to ground when accessing electronic parts and
take care of grounding the video system. Avoid touching the
components of the computer system and the RED ROCKET-X
whenever possible. Computer hardware contains components that are sensi-
tive to changing voltages. Connecting or disconnecting the
RED ROCKET-X to or from peripheral hardware while any sys-
tem component is powered on may damage the hardware.
Power off all peripheral hardware before connecting or discon-
necting any component, including the RED ROCKET-X. The RED ROCKET-X may not be misused, abused, physical-
ly damaged, neglected, exposed to fire, water or excessive
changes in the climate or temperature, or operated outside
maximum rating.
DO NOT perform any changes or extensions to the
RED ROCKET-X whatsoever.
CAUTION: Refer all service and repair to qualified RED service personnel. To re­duce the risk of electric shock, and dam­age to the RED ROCKET-X, DO NOT at­tempt to perform any servicing other than any procedures that are recommended in the operating instructions.
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RED ROCKET-X INSTALLATION INSTRUCTIONS
RED ROCKET-X
01

INTRODUCTION

Optimized for the 6K RED DRAGON® sensor, the RED ROCKET-X® is designed to accelerate your R3D workflow. The RED ROCKET-X processes and transcodes files up to 5 times faster than the RED ROCKET
chassis works to protect the card, which uses a full-length x16 PCIe port for installation in your Mac® Pro (mod­els Early 2009, Mid 2010, and Mid 2012), ThunderboltTM expansion chassis, PCIe expansion chassis, or PC.
The RED ROCKET-X supports all EPIC, SCARLET, and RED ONE formats. NOTE: You can install and use a RED ROCKET and a RED ROCKET-X in the same system. However, you will only
be able to use one (1) of these cards at a time. For example, DaVinci Resolve can access a RED ROCKET while REDCINE-X PRO accesses a RED ROCKET-X.
NOTE: The RED ROCKET-X neither requires nor supports the RED ROCKET Breakout Box. The RED ROCKET Breakout Box is only compatible with the RED ROCKET.
NOTE: RED ROCKET-X currently does not provide video output. Video output will be enabled in a future firmware upgrade.
OVERVIEW
®
. A redesigned

SCOPE OF THESE INSTRUCTIONS

In order to install the RED ROCKET-X system, you should have experience with installing hardware components in a computer system and be familiar with the hardware structure and interior of such a system. Additionally, you should have general knowledge in the field of digital video and be comfortable working with computer software.

SYSTEM REQUIREMENTS

REQUIRED HARDWARE

The computer system must meet the following hardware requirements in order to use the RED ROCKET-X:
 PCIe slot that accepts a x16 card, and has 16 lanes of data for maximum performance  Physical space to accommodate the 12" RED ROCKET-X card  One (1) 6-pin PCIe power cable (for Thunderbolt expansion chassis and PC installations)  2048 MB RAM

SUPPORTED HARDWARE

The RED ROCKET-X can be installed in any of the following:
 Mac Pro  Thunderbolt expansion chassis  PCIe expansion chassis  PC
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ADDITIONAL MAC PRO REQUIRED HARDWARE

The RED ROCKET-X can be installed directly in the following Mac Pro models:
 Early 2009 (machine model 4,1)  Mid 2010 (machine model 5,1)  Mid 2012 (machine model 5,1)
NOTE: The Mac Pro Late 2013 (machine model 6,1) does not support expansions cards. However, you can con­nect a RED ROCKET-X to a Mac Pro Late 2013 via a Thunderbolt expansion chassis.

SUPPORTED OPERATING SYSTEMS

The RED ROCKET-X can be used with the following operating systems:
 Mac OS X® 10.7 or later  Windows Vista® or later  Linux (Red Hat)
NOTE: Be sure that you have installed the latest system updates and service packs for your system; otherwise you may encounter software or hardware problems.
NOTE: If you are using a Linux application with RED ROCKET, you’ll need to obtain the appropriate driver from the company providing the application. If you’re interested in developing your own tools for Linux you may want to sign up for the R3D SDK. RED DOES NOT provide drivers for Linux.

REQUIRED SOFTWARE

RED ROCKET-X driver: Part of the RED ROCKET-X Installer, which is available for download at
www.red.com/downloads.
RED ROCKET-X firmware: Part of the RED ROCKET-X Installer, which is available for download at
www.red.com/downloads.
REDCINE-X PRO®: Available for download at www.red.com/downloads.
Please contact third-party software vendors about the availability of other RED ROCKET-X enabled software.

RED ROCKET-X COMPONENTS

Each RED ROCKET-X package contains the following:
 RED ROCKET-X  HD-SDI slot filler  PCIe 6-pin to 6-pin Dual Y Power Splitter (for Mac Pro installations)  PC extender (for PC installations)  Two (2) M3x0.7 x 6 mm pan head screws (for PC extender installation)

HOW TO HANDLE THE RED ROCKET-X

When handling the RED ROCKET-X, hold the card by the gray card chassis and the metal bracket. Avoid touch­ing the board and connectors.
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RED ROCKET-X INSTALLATION INSTRUCTIONS

OVERVIEW OF THE RED ROCKET-X

3 4
5
1
2
6
# ITEM DESCRIPTION
1 SDI Out A MCX connector for an output of digital video signals (serial digital interface, port
A); either output of YUV in single-link or first stream of RGB in dual-link mode
2 SDI Out B MCX connector for an output of digital video signals (serial digital interface, port
B); output of the second stream of RGB in dual-link mode 3 Out A Dual Mode DisplayPort (DP++) output connector 4 Out B Dual Mode DisplayPort (DP++) output connector 5 Power 6-pin PCIe female connector 6 PC extender PCIe slots in PCs are too long for the RED ROCKET-X; attach the PC extender to
ensure that the RED ROCKET-X fits securely in the PCIe slot and PCIe card holder
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RED ROCKET-X INSTALLATION INSTRUCTIONS

OVERVIEW OF THE HD-SDI SLOT FILLER

The HD-SDI slot filler provides optional high-definition serial digital interface (HD-SDI) connectors for the RED ROCKET-X. Installing the HD-SDI slot filler is optional. Review your system and project requirements be­fore you decide whether or not to install the HD-SDI slot filler.
1
2
HD-SDI Slot Filler
# CONNECTOR DESCRIPTION
1 SDI Out A BNC connector for an output of digital video signals (serial digital interface, port A);
either output of YUV in single-link or first stream of RGB in dual-link mode
2 SDI Out B BNC connector for an output of digital video signals (serial digital interface, port
B); output of the second stream of RGB in dual-link mode

ADDITIONAL RESOURCES

The following resources offer additional information about RED, RED ROCKET-X, and the RED community:
RED.com: Check the official RED website for the latest information about RED products. RED Learn Articles: RED offers in-depth technical articles about RED cameras, post-production, and digital
cinematography.
RED.com/downloads: Go to the RED Downloads page to download the latest firmware, operation guides,
and post-production software.
DSMC Toolkit: Go to the RED Downloads page to find the DSMC Toolkit, which offers many helpful tools and
resources to customize and improve your DSMC workflow.
Support.red.com: Check the RED SUPPORT site for FAQs, or to file a support ticket. Bomb Squad Support: For more information, contact your Bomb Squad representative. Reduser.net: Discuss all things RED on the REDUSER third-party forum.
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RED ROCKET-X INSTALLATION INSTRUCTIONS
INSTALL IN A
02
The RED ROCKET-X can be installed directly in the following Mac Pro models:
 Early 2009 (machine model 4,1)  Mid 2010 (machine model 5,1)  Mid 2012 (machine model 5,1)
The Mac Pro Late 2013 (machine model 6,1) does not support expansions cards. However, you can connect a RED ROCKET-X to a Mac Pro Late 2013 via a Thunderbolt expansion chassis. For more information about installing a RED ROCKET-X in a Thunderbolt expansion chassis, go to “Install in a Thunderbolt Expansion Chas-
sis” on page 15.
NOTE: DO NOT install more than one (1) RED ROCKET-X in a Mac Pro.
MAC PRO

POWER SUPPLY

The RED ROCKET-X must be connected to your Mac Pro power supply via a PCIe 6-pin to 6-pin power cable. The RED ROCKET-X ships with a PCIe 6-pin to 6-pin Dual Y Power Splitter in case both of the power connec­tors in your Mac Pro are in use, or in case you don’t have an extra PCIe 6-pin to 6-pin power cable.
WARNING: If you use the PCIe 6-pin to 6-pin Dual Y Power Splitter (included) to connect only the RED ROCKET-X or graphics card, ensure that the unused connector does not come in contact with a fan or any moving parts.
WARNING: Regardless of how you connect the RED ROCKET-X, DO NOT overload the Mac Pro power supply. WARNING: DO NOT connect both connectors of the PCIe 6-pin to 6-pin Dual Y Power Splitter to your graphics
card.

INSTALL RED ROCKET-X AND HD-SDI SLOT FILLER

WARNING: The computer system you are installing the RED ROCKET-X in works with voltages that can be haz-
ardous to your health. Follow the instructions below to install the RED ROCKET-X and HD-SDI slot filler (optional) in a Mac Pro system:
1. Ensure that the computer is turned off.
2. Wait 5—10 minutes to ensure that the system components cool down.
3. Touch the metal on the outside of the computer to discharge any static electricity from your body.
NOTE: To avoid generating static electricity while installing the RED ROCKET-X, DO NOT walk around the room until you have completed the installation and closed the computer.
4. Unplug the power cable and all external cables from the computer.
WARNING: Never work on the system or access its interior while any power cables are plugged in.
5. Hold the side access panel and lift the latch on the back of the computer.
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6. Remove the side access panel.
Remove Panel
7. Remove all hard drives except the one in the first bay (the one farthest to the left).
8. Loosen the two (2) thumbscrews that secure the PCI bracket to the enclosure and remove the PCI bracket.
9. Remove any cards that are not in slot 1 from the system.
10. Press the button on the PCI slider and move the PCIe fan to the side to create more room for installing the
RED ROCKET-X (you will slide the PCIe fan back into place after you install the RED ROCKET-X).
Slide PCIe Fan Away
11. Connect your power cable(s) to the Mac Pro based on your configuration needs:
If the graphics card is connected to one Mac Pro power connector and the other power connecter is
unused, connect a 6-pin PCIe power cable (either a PCIe 6-pin to 6-pin power cable or the included PCIe 6-pin to 6-pin Dual Y Power Splitter) to power connector B on the backplane board (this is the upper power connector that is closer to the optical drive). You will connect the 6-pin PCIe power cable to the RED ROCKET-X in Step 17.
If both Mac Pro power connectors are in use, disconnect the graphics card from the power connector
and connect the PCIe 6-pin to 6-pin Dual Y Power Splitter (included) to power connector B on the back­plane board (this is the upper power connector that is closer to the optical drive). You will connect the PCIe 6-pin to 6-pin Dual Y Power Splitter to the graphics card and the RED ROCKET-X in Steps 17-18.
NOTE: For more information on different ways to connect power, go to “Power Supply” on page 9.
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RED ROCKET-X INSTALLATION INSTRUCTIONS
12. Feed the 6-pin PCIe power cable outside of the computer so that it’s not in your way when you install the
RED ROCKET-X.
Connect Power
13. Angle the RED ROCKET-X so that the end with the DisplayPort connections is angled toward the upper
right corner.
14. Insert the RED ROCKET-X into the system so that the metal bracket at the end with the DisplayPort con-
nections clears the top.
15. Straighten the RED ROCKET-X.
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Angle RED ROCKET-X
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RED ROCKET-X INSTALLATION INSTRUCTIONS
16. Line up the RED ROCKET-X connectors with slot 2, and then gently but firmly press the card into the slot,
ensuring that the lip at the end slides between slot 2 and slot 3.
Insert RED ROCKET-X
NOTE: To prevent damage to your system and the RED ROCKET-X, DO NOT rock the card or use excessive force when installing the RED ROCKET-X.
17. Plug your 6-pin PCIe power cable (either a PCIe 6-pin to 6-pin power cable or the included PCIe 6-pin to
6-pin Dual Y Power Splitter) into the RED ROCKET-X. Make sure that the latch of the power cable aligns with the corresponding slot on the RED ROCKET-X.
WARNING: If you use the PCIe 6-pin to 6-pin Dual Y Power Splitter (included) to connect only the RED ROCKET-X or graphics card, ensure that the unused connector does not come in contact with a fan or any moving parts.
Connect Power to RED ROCKET-X
18. If you’re using the PCIe 6-pin to 6-pin Dual Y Power Splitter (included) to connect both the graphics card
and the RED ROCKET-X to a single power connector in the Mac Pro, plug the second connector on the PCIe 6-pin to 6-pin Dual Y Power Splitter (included) into the graphics card. For more information on differ­ent ways to connect power, go to “Power Supply” on page 9.
19. If you’re using the HD-SDI slot filler, follow the instructions below to install and connect the HD-SDI slot
filler:
A. Remove one (1) free slot bracket from the system.
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B. Slide the HD-SDI slot filler into the empty slot so that the SDI Out B connector is toward the back.
Install HD-SDI Slot Filler
CAUTION: Ensure that the HD-SDI slot filler or connectors DO NOT contact other components inside the computer.
C. Connect the SDI Out A cable on the HD-SDI slot filler to the SDI Out A connector on the RED ROCKET-X.
The SDI Out A connector is the right connector when the RED ROCKET-X is installed.
D. Connect the SDI Out B cable on the HD-SDI slot filler to the SDI Out B connector on the RED ROCKET-X.
The SDI Out B connector is the left connector when the RED ROCKET-X is installed.
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Connect HD­SDI Slot Filler to RED ROCKET-X
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20. Place the PCI bracket under the brace and tighten the two (2) thumbscrews to secure the RED ROCKET-X.
NOTE: The photo below shows the system without the HD-SDI slot filer installed.
Install PCI Bracket
21. Reinstall any cards you removed from the system.
22. Reinstall any hard drives you removed from the system.
23. Slide the PCIe fan toward the RED ROCKET-X until it locks back into place.
Slide PCIe Fan to Original Position
24. Reinstall the side access panel.
25. Reconnect all cables to the computer system.
26. To install or upgrade the RED ROCKET-X driver and firmware, go to “Install Driver and Firmware” on page
24.
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