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Redray
Operation Manual
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RED Redray Operation Manual

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REDRAY PLAYER
OPERATION GUIDE
REDRAY PROFESSIONAL 4K CINEMA PLAYER
RED.COM
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REDRAY PLAYER OPERATION GUIDE

TABLE OF CONTENTS

Chapter 1: REDRAY Overview 6
Chapter 2: REDRAY Setup 10
Chapter 3: REDRAY Operation 13
Chapter 4: REDRAY Settings 19
Chapter 5: Troubleshoot the REDRAY 29
Appendix A: Technical Specifications 32
Appendix B: Encode Clips with RRencode 33
Appendix C: REDcommand App 62
Appendix D: REDRAY Menu Map 64 Appendix E: IR CONTROL PROTOCOL 65
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REDRAY PLAYER OPERATION GUIDE

DISCLAIMER

RED® has made every effort to provide clear and accurate informa­tion in these installation instructions, which are provided solely for the user’s information. While thought to be accurate, the information in this document is provided strictly “as is” and RED will not be held responsible for issues arising from typographical errors or user’s interpretation of the language used herein that is different from that intended by RED. All safety and general information is subject to change as a result of changes in local, federal or other applicable laws.
RED reserves the right to revise this document and make changes from time to time in the content hereof without obligation to notify any person of such revisions or changes. In no event shall RED, its employees or authorized agents be liable to you for any damages or losses, direct or indirect, arising from the use of any technical or operational information contained in this document.
For comments or questions about content in this Operation Guide, please send a detailed e-mail to OpsGuides@red.com.

COMPLIANCE STATEMENTS

INDUSTRIAL CANADA EMISSION COMPLIANCE STATEMENTS
This device complies with Industry Canada license-exempt RSS standards RSS 139 and RSS 210. Operation is subject to the follow­ing two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
This Class B digital apparatus complies with Canadian ICES-003. Le présent appareil est conforme aux CNR d’Industrie Canada ap-
plicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : (1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est sus­ceptible d’en compromettre le fonctionnement.Cet appareil numéri­que de la classe B est conforme à la norme NMB-003 du Canada.
FEDERAL COMMUNICATIONS COMMISSION (FCC) STATE­MENTS
This equipment has been tested and found to comply with the limits for a Class B digital de­vice, pursuant to part 15 of the FCC Rules. These limits are designed to provide reason­able protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio fre-
quency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that inter­ference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for
help.
In order to maintain compliance with FCC regulations, shielded ca­bles must be used with this equipment. Operation with non-approved equipment or unshielded cables is likely to result in interference to radio and TV reception. The user is cautioned that changes and modifications made to the equipment without the manufacturer’s approval could void the users authority to operate this equipment.

COPYRIGHT NOTICE

COPYRIGHT© 2014 RED.COM, INC. All trademarks, trade names, logos, icons, images, written material,
code, and product names used in association with the accompa­nying product are the copyrights, trademarks or other intellectual property owned and controlled exclusively by RED.COM, INC.

TRADEMARK DISCLAIMER

All other company, brand and product names are trademarks or reg­istered trademarks of their respective holders. RED has no affiliation to, is not associated or sponsored with, and has no express rights in third-party trademarks including but not limited to: Microsoft®, Radeon®, NVIDIA®, Intel®, Apple®, AMD®, or the products of those companies. SD® and microSD® are registered trademark of SD-3C®, LLC in the United States, other countries, or both.
NOTE: This device complies with Part 15 of the FCC Rules. Operations subjected to the following two conditions (1) this device
may not cause harmful interference, and (2) this device must accept any interference received, including that may cause undesirable in­terference.
CAUTION: Exposure to Radio Frequency Radia­tion.
The device shall be used in such a manner that the potential for hu­man contact is minimized
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and your body.
CAUTION: Regulations of the FCC and FAA prohibit airborne operation of radio-frequency wireless devices because there signals could interfere with critical aircraft instruments.
CAUTION: If the device is changed or modified without permission from RED, the user may void his or her authority to operate the equip­ment.
AUSTRALIA AND NEW ZEALAND STATEMENTS
RED declares that the radio equipment described in this document comply with the following international standards.
IEC 60065 - Product Safety ETSI EN 300 328 - Technical requirement for radio equipment
RED declares digital devices described in this document comply with the following Australian and New Zealand standards.
AS/NZS CISPR 22 – Electromagnetic Interference AS/NZS 61000.3.2– Power Line Harmonics AS/NZS 61000.3.3 – Power Line Flicker
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REDRAY PLAYER OPERATION GUIDE
JAPAN STATEMENTS
This is a Class B product based on the standard of the Voluntary Control Council for Interference (VCCI) for information tech­nology equipment. If this equipment is used near a radio or television receiver in a do­mestic environment, it may cause radio in­terference. Install and use the equipment according to the instruction manual.
EUROPEAN UNION COMPLIANCE STATEMENTS
RED declares that the radio equipment described in this document comply with the R&TTE Directive (1999/5/ EC) issued by the Commis­sion of the European Com­munity.
Compliance with this directive implies conformity to the following European Norms (in brackets are the equivalent international stan­dards).
EN 60065 (IEC 60065) – Product Safety ETSI EN 300 328 Technical requirement for radio equipment ETSI EN 301 489 General EMC requirements for radio equip-
ment.
INFORMATION
Products with the CE marking comply with the EMC Directive (2004/108/EC) and the Low Voltage Directive (2006/95/EC) issued by the Commission of the European Community. Compliance with these directives implies conformity to the following European Prod­uct Family Standards.
EN 55022 (CISPR 22) – Electromagnetic Interference EN 55024-1 (CISPR 24) – Electromagnetic Immunity EN 61000-3-2 (IEC610000-3-2) – Power Line Harmonics EN 61000-3-3 (IEC610000) – Power Line Flicker EN 60065 (IEC60065) – Product Safety
USAGE RESTRICTIONS FOR PRODUCTS THAT INCORPORATE REDLINK
Products that fall into this category are denoted by inclusion of the Class 2 identifier symbol (ex­clamation mark in a circle) accompanying the CE Mark on the products regulatory label, example to the left.
FRANCE
Usage Restrictions - Geographic Area Where Restriction Applies : France
For mainland France
2.400 - 2.4835 GHz (Channels 1-16) authorized for indoor use 2.400 -2.454 GHz (Channels 1-10) authorized for outdoor use
Restrictions d’utilisation - Zone géographique où les restrictions s’appliquent : France
Pour la France métropolitaine
2.400 - 2.4835 GHz (Canaux 1 à 16) autorisé en usage intérieur 2.400 -2.454 GHz (canaux 1 à 10) autorisé en usage extérieur
NORWAY
This subsection does not apply for the geographical area within a radius of 20 km from the centre of Ny-Ålesund
Dette gjelder ikke for det geografiske området innenfor en radius av 20 km fra sentrum av Ny-Ålesund
The Waste Electrical and Electronic Equip­ment (WEEE) mark applies only to countries within the European Union (EU) and Norway. This symbol on the product and accompany­ing documents means that used electrical and electronic products should not be mixed with general household waste. For proper treatment, recovery and recycling, please take this product to designated collection points where it will be accepted free of charge. Alternatively, in some countries you may be able to return your products to your local retailer upon purchase of an equivalent
new product. Disposing of this product correctly will help save valuable resources
and prevent any potential negative effects on human health and the environment, which could otherwise arise from inappropriate waste handling. Please contact your local authority for further details of your nearest designated collection point. Penalties may be appli­cable for incorrect disposal of this waste, in accordance with you national legislation.
For business users in the European Union, if you wish to discard electrical and electronic equipment, please contact your dealer or supplier for further information.
RESPONSIBLE PARTY:
RED Digital Cinema 34 Parker Irvine, CA 92618 USA
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REDRAY PLAYER OPERATION GUIDE

SAFETY INSTRUCTIONS

Heed all cautions and warnings in these instructions. Read these instructions before operating the REDRAY® and its
accessories.
Follow these instructions while operating the REDRAY and its
accessories at all times.
DO NOT attempt to modify, dismantle or open your REDRAY
as doing so may expose you to electric shock and serious in­jury. There are no user-serviceable parts inside. Alteration or repairs made to the REDRAY or accessories, except by a RED authorized service facility, will void the Limited Warranty. Users are not permitted to make design changes or otherwise modify the operation of the REDRAY or its accessories, without the
express written approval of RED Digital Cinema. Only use accessories specified by RED®. Install the REDRAY in accordance with the manufacturer’s in-
structions. DO NOT use the REDRAY near water and avoid exposing the
REDRAY to moisture. The unit is not waterproof, so contact
with water could cause permanent damage to the unit as well
as electric shock and serious injury to the user. DO NOT use
the REDRAY outdoors or in environments with high moisture,
and immediately remove the power source if the REDRAY is
exposed to moisture.
WARNING: To reduce the risk of fire or elec­tric shock, do not expose the camera to rain or moisture.
DO NOT expose the REDRAY or accessories to excessive vi-
bration or impact (shock). ELECTROMAGNETIC INTERFERENCE: The use of devices us-
ing radio or other communication waves may result in the mal-
function or interference with the unit and/or with audio and
video signals. Clean only using a dry cloth. When cleaning the REDRAY, re-
member that it is not waterproof and moisture can damage
electronic circuitry. DO NOT rinse or immerse any element of
the REDRAY or its accessories; keep them dry at all times.
DO NOT use soaps, detergents, ammonia, alkaline cleaners, or
abrasive cleaning compounds or solvents as these substances
may damage surface finishes and electronic circuitry. Maintain sufficient ventilation - DO NOT block any ventilation
openings or obstruct cooling fan airflow.
CAUTION: Proper ventilation requires a minimum 1.5” (1.25cm) clearance be­tween the ventilation openings and exter­nal surfaces. Verify that objects that can block the air intake and fan exhaust ports do not impede airflow. Failure to permit adequate airflow may result in overheat­ing of the REDRAY, degraded operation and in extreme situations, damage to the product.
‒ Operating range: 0°C to 40°C (32°F to 104°F) ‒ Storage range: -20°C to 50°C (-4°F to 122°F)
If there are any performance issues with your camera or acces­sories when operating within this temperature range, please file a support ticket on support.red.com.
If there are any performance issues with your REDRAY or ac-
cessories when operating within this temperature range, please file a support ticket at www.RED.com/support.
Do not bypass the third prong of the grounding-type plug on
the power cord of the AC Power Adapter. A grounding-type plug has two blades and a third “grounding” prong. The third prong is provided for your safety. A grounding-type plug shall be connected to an outlet with a protective earthen connec­tion. If the grounding-type plug does not fit into your outlet, do not attempt to modify the plug or outlet, consult a qualified electrician.
Protect all power cords from being pinched, walked on or
crushed. Replace any power cords suspected of sustaining damage due to crushing or other forms physical damage.
CAUTION: The power cord plug for the AC Power Adapter is used as the power dis­connect. To disconnect all power from the AC Power Adapter, unplug the power cord plug from the wall outlet. During use, the power cord plug should remain easily ac­cessible at all times.
Lithium Ion batteries may be subject to special handling re-
quirements pursuant to federal and local laws. Please refer to specific shipping instructions included with your battery re­garding proper transport of your battery. Do not handle your battery if it is damaged or leaking. Disposal of batteries must be in accordance with local environmental regulations. For example, California law requires that all rechargeable batter­ies must be recycled by an authorized recycle center. Storing batteries fully charged or in high temperature, conditions may permanently reduce the life of the battery. Available battery capacity may also be temporarily lessened after storage in low temperature conditions.
WARNING: Do not expose the IR Remote Controller batteries to excessive heat.
CAUTION: Refer all service and repair to qualified RED service personnel. To re­duce the risk of electric shock, and dam­age to the REDRAY, DO NOT attempt to perform any servicing other than any pro­cedures that are recommended in the op­erating instructions.
DO NOT operate or store near any heat sources such as radia-
tors, heat registers, stoves, or any other apparatus that pro-
duce heat. Store in a protected, level and ventilated place.
Avoid exposure to temperature extremes, damp, severe vibra-
tion, strong magnetic fields, direct sunlight or local heat sourc-
es during storage. Remove any batteries from the IR Remote
Control accessory before storage. Recommended storage and
usage temperatures for your REDRAY and accessories are:
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REDRAY PLAYER OPERATION GUIDE
REDRAY
01
The REDRAY® 4K Professional Cinema Player is the first media player to bring ultra high-definition 4K content to your home or business.
The REDRAY includes a high-capacity 1TB internal drive to store all of your audio visual content. The REDRAY is also equipped with a front-facing USB 2.0 port and SDHC card slot to enable content distribution via solid­state media including USB flash drives and SDHC media cards.
While the REDRAY is convenient and easy–to–use, please read through this operation guide to familiarize your­self with the various REDRAY features and settings before operating.

ITEMS INCLUDED

Before connecting and using your REDRAY, verify that the following items are included in your shipment:
 REDRAY Professional 4K Cinema Player  IEC Power Cord  802.11 Antenna  IR Remote Control  Two (2) AAA batteries (for IR Remote Control)  Quick-Start Guide
If any of these items are missing or damaged, please file a support ticket at support.red.com.
OVERVIEW

PLAYBACK CAPABILITIES

With the supplied version of system firmware, the REDRAY has the ability to play the following types of files:
 .RED files (REDCODE RGB distribution video and audio codec) at 4096 x 2160p or 3840 x 2160p at
23.98/24.00 fps

MEDIA COMPATIBILITY

The REDRAY can interface with the following types of physical media:
 USB 2.0 flash drive  SDHCTM memory card

INCOMPATIBLE MEDIA

The REDRAY cannot interface with the following types of physical media:
 Mini-USB, micro-USB, microSDXCTM memory card, miniSDTM memory card, microSDTM memory card, com-
pact flash memory card, and Memory Stick
 IDE/PATA, SCSI, SAS, FireWire®, Fiber Channel External Hard Drives
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REDRAY PLAYER OPERATION GUIDE

FRONT AND REAR PANELS

This section outlines the front and rear controls and connectors of the REDRAY media player.

FRONT PANEL

1
2 3 4
5 6
# FRONT PANEL ELEMENT DESCRIPTION
1 IR Remote Window Receives commands from IR Remote Control 2 Power LED Illuminates when external AC power is supplied
Front Panel
3 Play LED Illuminates when media is being played (or paused) 4 Status LED Illuminates during remote control communication or if a system error is
detected 5 SDHC Card Slot Accepts SD and SDHC media cards 6 USB 2.0 Port Accepts USB 2.0 flash media
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REAR PANEL

1 2 43
97 10
6
# REAR PANEL ELEMENT DESCRIPTION
1 802.11 Connector For use with the included 802.11 Antenna 2 AUDIO OUT
(HDMI 1.3 connector)
8
Audio output (Stereo and 5.1 Ch), 24-bit, 48kHz uncompressed LPCM
5
11
Rear Panel
3 HDTV OUT
(HDMI 1.3 connector) 4 USB/E-SATA Reserved for future use 5 NETWORK
(RJ45)
6 VID A OUT
(HDMI 1.4 connector) 7 VID B OUT
(HDMI 1.4 connector) 8 VID C OUT
(HDMI 1.4 connector) 9 VID D OUT
(HDMI 1.4 connector) 10 GPI 11 AC Power Switch and
1. This is the primary 4K connector. Use this connector when connecting the REDRAY PLAYER to a 4K display using a single HDMI cable.
2. These connectors have been disabled on the REDRAY Player.
2
Connector
1
Video output at up to 12-bit 4:2:2 YCbCr, 1920 x 1080p resolution
(Upper) GigaBit Ethernet network interface port (Lower)2 Reserved for future use Video output at up to 12-bit 4:2:2 YCbCr, 4096 x 2160p resolution
Video output at up to 12-bit 4:2:2 YCbCr, 4096 x 2160p resolution
Video output at up to 12-bit 4:2:2 YCbCr, 4096 x 2160p resolution
Video output at up to 12-bit 4:2:2 YCbCr, 4096 x 2160p resolution
Reserved for future use IEC 3-pin, 100-240 VAC, 50-60 Hz, 1A max. at 100VAC
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REDRAY PLAYER OPERATION GUIDE

IR REMOTE CONTROL

The IR Remote Control enables you to navigate through the REDRAY on-screen display (OSD). You can also use the REDcommand app on an iOS device as your remote control for the REDRAY. For more information about the REDcommand app, go to “REDcommand App” on page 62.
1 5
2
6
3
4 7
IR Remote Control
# BUTTON ACTION MENU OPERATION PLAYBACK OPERATION
1 Power Toggle power On/Off Toggle power On/Off 2 Up Navigate up in the selected menu;
Increase the value of the selected menu topic
3 Left Navigate left in the selected menu;
Return to menu from additional menu options
4 Down Navigate down in the selected menu;
Decrease the value of the selected menu topic
5 Menu Access the selected menu;
Return to the previous menu
6 Right Navigate right in the selected menu;
Access additional menu options
7 Enter Selects the highlighted menu topic or function Play, Pause, and Resume
N/A
Rewind 4x, 8x, or 16x
N/A
Stop media
Fast-Forward 4x, 8x, or 16x
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REDRAY PLAYER OPERATION GUIDE
REDRAY
02

SET UP YOUR REDRAY

1. Install two (2) AAA batteries (included) into the IR Remote Control.
2. Attach the 802.11 Antenna (wireless transceiver) to the 802.11 Connector.
3. Connect an HDMI 1.4 cable (also known as an HDMI High Speed cable) to an HDMI input port on your moni-
tor, and connect the other end to the REDRAY port that corresponds to your monitor configuration (refer to the table below for more information on monitor configurations):
‒ 4K (UHD) monitor: Plug an HDMI 1.4 cable into the VID D port. ‒ HD monitor: Plug an HDMI 1.4 cable into the HDTV port. ‒ Four HD monitors: Plug HDMI 1.4 cables into the VID A, VID B, VID C, and VID D ports (you will need one
(1) HDMI 1.4 cable for each port).
4. If using a standalone audio receiver, plug an HDMI 1.4 cable into the AUDIO port, and plug the other end of
the cable into an HDMI input port on your audio receiver.
5. Plug an Ethernet cable into the NETWORK port (Upper) and connect the other end to an Ethernet port on
one of the following devices:
‒ Internet router. ‒ Wireless network extender. ‒ Any other device that is designed to distribute Ethernet, such as a powerline Ethernet adapter.
NOTE: For optimal media download speeds, connect to your network using an Ethernet cable, and not a wireless connection.
6. Plug the IEC Power Cord into the AC power connector.
7. Toggle the Power Switch to turn on the REDRAY®.
The POWER LED on the front panel illuminates red and the STATUS LED flashes orange. The REDRAY powers up in about three (3) minutes. NOTE: For more information on general setup, refer to the REDRAY QUICK-START GUIDE included.
SETUP
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REDRAY PLAYER OPERATION GUIDE
MONITOR CONFIGURATIONS PORTS AND CABLES
DISPLAY TYPE AUDIO VID A VID B HDTV VID C VID D
4K (UHD) monitor:
One 4096 x 2160p or 3840 x 2160p monitor
HD monitor:
3840 x 2160p output scaled to a 1920 x 1080p monitor
Four HD monitors:
Four 3840 x 2160p outputs segmented and scaled to four 1920 x 1080p monitors
NOTE: Use only HDMI 1.4 cables (also known as HDMI High Speed cables) to connect your monitor(s) and audio receiver to the REDRAY.
HDMI 1.4 cable
HDMI 1.4 cable
HDMI 1.4 cable
HDMI 1.4 cable (top left monitor)
HDMI 1.4 cable (top right monitor)
HDMI 1.4 cable
HDMI 1.4 cable (bottom left monitor)
HDMI 1.4 cable
HDMI 1.4 cable (bottom right monitor)

RECOMMENDED MONITOR SETTINGS

The out-of-the-box settings for many monitors are not optimized for 4K and HD content. Review your monitor’s operation guide and settings to ensure your monitor is optimized for the best viewing experience possible.
When using REDRAY, RED recommends that you adjust your monitor’s image quality and image size/scaling settings as described below.
IMAGE QUALITY
If applicable, RED recommends that you turn the following monitor settings to “Off” or “Zero”:
 Sharpness  Motion enhancement settings, including any TruMotionTM or MotionflowTM settings  Dynamic contrast (DC)  Reality creation
NOTE: Settings may not be available on all monitors.
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REDRAY PLAYER OPERATION GUIDE
IMAGE SIZE AND SCALING
Every monitor has a setting that determines the size and scaling of your video content on the screen. Depend­ing on the brand and model of your monitor, this setting may be referred to as View Mode, Aspect Ratio, Screen Size/Resolution, or another name.
If the image on your monitor is stretched out, incorrectly scaled, cut off, or otherwise distorted, select an image size/scaling option that fits and scales your content correctly.
Refer to your monitor’s operation guide for more information on your monitor’s size and scaling options.
IMAGE SIZE AND SCALING EXAMPLES
DISPLAY SUMMARY DESCRIPTION
Correct display The entire image is displayed unaltered on the screen.
Stretched The image is stretched out and may be partially cut off. If
your image is stretched, adjust your monitor’s size/scaling settings.
Incorrectly scaled The image is incorrectly scaled, so that the image is either
too large for the screen, or the image is too small and does not fill the screen. If your image is incorrectly scaled, adjust your monitor’s size/scaling settings.
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REDRAY PLAYER OPERATION GUIDE
REDRAY
03

POWER OPERATIONS

When the REDRAY® is first powered on, it will take approximately three (3) minutes for the REDRAY to power up and initialize. Thereafter, when you power off the system and leave it connected to a power source, the REDRAY enters a Power Saving (sleep) mode. Subsequent boots occur much faster, in approximately two (2) seconds.
POWER ON: When the REDRAY is in Power Saving mode, press Power on the IR Remote Control. The RE-
DRAY boots up in approximately two (2) seconds from Power Saving) mode and the Power and Status LEDs both turn green.
POWER OFF: When the REDRAY is powered on, press Power on the IR Remote Control. The REDRAY imme-
diately enters Power Saving mode. The Power LED turns red, and the STATUS LED turns off.
OPERATION

MOVIES MENU OPERATIONS

The MOVIES menu consists of several elements including: the INTERNAL DRIVE, the Movie Browser, the Pre­view Window, and additional options. Navigate the REDRAY menu using the IR Remote Control provided with your REDRAY or with the REDcommand app.
1
3
2
# MENU ELEMENT DESCRIPTION
1 MOVIES Menu Includes the INTERNAL DRIVE, Movie Browser, Preview Window, and more 2 INTERNAL DRIVE Includes all media loaded on the REDRAY player
4
5
MOVIES Menu
3 Movie Browser Displays the available media on the INTERNAL DRIVE 4 Preview Window Displays a preview image of the currently selected item (if available) 5 Additional Options and
Information
COPYRIGHT © 2014 RED.COM, INC
Access to additional menu options such as delete, move, and other menu actions
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REDRAY PLAYER OPERATION GUIDE

LOAD MOVIES FROM USB AND SDHC CARDS

1. Ensure the REDRAY is powered on.
2. Connect a USB 2.0 flash drive or SDHC card that contains the movies to be loaded to the REDRAY.
3. Once connected, the REDRAY automatically uploads all movies located in the “Content” folder on the flash
drive or SDHC card to the internal hard drive. It takes about 20 minutes to load a two (2) hour movie. While uploading, a progress bar with the movie name displays on the screen. After all movies are uploaded,
they will appear on the INTERNAL DRIVE in alphabetical order.
4. Remove the USB flash drive or SDHC card.
Load Movies
NOTE: If the REDRAY does not upload the movies from your USB flash drive or SDHC card, ensure that all desired movies are located on the media card or flash drive in a folder named “Content”.
NOTE: DO NOT remove a USB flash drive or the SDHC card while loading movies. NOTE: Only movies that have a valid license will play on the REDRAY. NOTE: The REDRAY will override any media on the INTERNAL DRIVE if you attempt to load a movie with the
same name.
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REDRAY PLAYER OPERATION GUIDE

PLAY MOVIES

1. Press Menu on the IR Remote.
2. Navigate to MOVIES > INTERNAL DRIVE.
NOTE: Available movies display in alphabetical order. The first movie is set as the default playback movie.
3. Navigate to the desired movie.
4. Press Enter to play the selected movie.

DELETE MOVIES

1. Navigate to the movie you wish to delete.
2. Press Right to access additional options.
3. Select Delete Content.
4. Press Enter to delete the movie from the list.
NOTE: If you decide not to delete the movie, select Cancel.
Movie Browser - Select
Movie Browser - Delete
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REDRAY PLAYER OPERATION GUIDE

PLAYBACK OPERATIONS

1
3
2
4
IR Remote
1
3
2
4
REDcommand App
The operations described in the table below are available while playing movies.
# OPERATION SELECT ON IR REMOTE OR REDCOMMAND
1 Stop Press Menu to Stop the movie 2 Play, Pause, and Resume Press Enter to Play/Pause or resume a paused movie 3 Fast-Forward 4 Rewind
1. Audio does not play during fast-forward or rewind.
1
1
Press Right to Fast-Forward by 4x, 8x, or 16x Press Left to Rewind by 4x, 8x, or 16x
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REDRAY PLAYER OPERATION GUIDE

ORGANIZE MOVIES IN FOLDERS

Keep all of your movies organized on the REDRAY by creating and managing folders.
CREATE FOLDERS
You can create a folder in the INTERNAL DRIVE, or within another folder. When creating a subfolder, make sure that you’re inside a folder first; otherwise, the new folder will be added to the same level as the original folder.
To create folders, follow the instructions below:
1. Navigate to MOVIES > INTERNAL DRIVE.
2. Press Right to access additional menu options.
3. Select Create Folder.
4. Enter a name for the folder and select Accept.
DELETE FOLDERS
Deleting a folder deletes all of the movies located inside it.
1. Navigate to the specific folder, and press Right to access additional menu options.
2. Select Delete.
A dialog box will appear that states “Are You Sure?”
3. Select Yes.
NOTE: If the folder contains the last instance of a movie (if the movie does not exist in the top level of the INTERNAL DRIVE or in any other folders), you will be notified that you’re deleting the movie from the hard drive. Select YES to delete the movie.
MOVE MOVIES
Moving a movie removes the movie from the original directory and places it in another directory. To move a movie, follow the instructions below:
1. Navigate to MOVIES > INTERNAL DRIVE.
2. Press Right to access additional menu options.
3. Select Move.
All of the movies temporarily disappear from the INTERNAL DRIVE, so that only folders display.
4. Navigate to the desired destination folder for the movie.
5. Press Right to access additional menu options.
6. Select Move.
NOTE: If you decide that you no longer wish to move the movie, select Cancel. This cancels the action, and the movie remains in the original directory.
DELETE MOVIES
If you’re deleting the last instance of a movie (if the movie does not exist in the top level of the INTERNAL DRIVE or in any other folders), you will be notified that you’re deleting the movie from the hard drive.
1. Navigate to the movie you want to delete.
2. Press Right to access additional menu options.
3. Select Delete Content.
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4. Press Enter to delete the movie from the list.
NOTE: If you decide not to delete the movie, select Cancel.
Movie Browser - Delete
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REDRAY
04

SETTINGS MENU

The REDRAY® SETTINGS Menu provides access to important REDRAY system settings and other information including: network information, date and time settings, video information, playback settings, and more.
2 3
SETTINGS
1
SETTINGS Menu
# MENU ELEMENT DESCRIPTION
1 SETTINGS Menu Includes SYSTEM INFORMATION, NETWORK, DATE AND TIME, VIDEO,
PLAYBACK, and AUTHORIZE settings 2 SETTINGS Sub-menus Includes all media loaded on the REDRAY player 3 Settings Browser Displays the available media on the INTERNAL DRIVE
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SYSTEM INFORMATION

The SYSTEM INFORMATION sub-menu shows the firmware version that is currently installed, as well as the unique Product Identification Number (PIN).
You can upload system log files, check for upgrades, and reset the REDRAY to factory defaults from this screen. For more information on REDRAY system log files, go to “Access REDRAY Log Files” on page 31.
SYSTEM INFORMATION

RESET TO FACTORY DEFAULTS

Resetting the REDRAY to factory defaults turns off any wireless connection and resets the Ethernet connection to AUTOMATIC (DHCP).
NOTE: After the REDRAY is reset to the factory defaults, the REDRAY will appear to be unregistered. However, your REDRAY will still be registered to the account to which it was originally registered; you DO NOT need to reregister your REDRAY.
1. Navigate to SETTINGS > NETWORK.
2. Select Reset to Factory Defaults.
3. Press Enter.
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4. In the pop-up window, select Yes.
Confirm Factory Reset
The REDRAY reboots and is reset to the factory defaults.

NETWORK

You can connect your REDRAY to your network using an Ethernet cable or a wireless connection. For optimal media download speeds, connect to your network using an Ethernet cable, and not a wireless connection.
Configure your network settings through the NETWORK sub-menu. After your network settings are configured, the current Ethernet and wireless IP addresses are displayed in the NETWORK sub-menu.
NOTE: When connecting to a network, you can use either an Ethernet or a wireless connection, or both an Ethernet and a wireless connection, provided that both connections are to the same network router. DO NOT attempt to connect to more than one (1) network at a time.
NETWORK

CONNECT WITH ETHERNET

The default and recommended setting for Ethernet is AUTOMATIC (DHCP). In this mode, the REDRAY receives its IP Address from your network router.
CONNECT WITH DHCP
1. Navigate to SETTINGS > NETWORK.
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2. Select Wired (Ethernet - Upper).
3. Select Automatic (DHCP).
The REDRAY communicates with the router for about 10 seconds to obtain your network IP address. You cannot select anything on the REDRAY on-screen display during these 10 seconds.
Wired (Ethernet - Upper)
After the REDRAY obtains the IP address, the panel on the right side of the screen closes and the IP ad­dress displays on the NETWORK screen.
NOTE: If the REDRAY is connected to a router through an Ethernet cable and a wireless connection, two (2) sets of IP addresses display on the NETWORK screen.
Network IP Address
CONNECT MANUALLY
If you prefer to use a static IP address (instead of using the DHCP setting), connect to your network by follow­ing the instructions below:
1. Navigate to SETTINGS > NETWORK.
2. Select Wired (Ethernet - Upper).
3. Select Automatic.
4. Select Manual.
5. Select IP Address and enter your network information.
6. Select Subnet Mask and enter your network information.
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7. Select Gateway and enter your network information.
8. Select DNS and enter your network information.
The REDRAY communicates with the router for about 10 seconds to obtain your network IP address. You cannot select anything on the REDRAY on-screen display during these 10 seconds.
After the REDRAY obtains the IP address, the panel on the right side of the screen closes and the IP ad­dress displays on the NETWORK screen.
NOTE: If the REDRAY is connected to a router through an Ethernet cable and a wireless connection, two sets of IP addresses display on the NETWORK screen.

CONNECT WIRELESSLY

For optimal media download speeds, connect to your network using an Ethernet cable, and not a wireless connection. However, if you only have access to a wireless network, configure your wireless connection by fol­lowing the instructions below.
1. Navigate to SETTINGS > NETWORK.
2. Select an available wireless network.
Wireless Networks
3. Select Network Name (SSID) and choose your network.
4. Select Authentication Type and choose the appropriate security setting (a home network typically uses
WPA2-Personal).
5. Select Wireless Key and enter your network password.
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6. After entering the wireless settings, select Accept.
Wireless Settings
The REDRAY communicates with the router for about 10 seconds to obtain your network IP address. You cannot select anything on the REDRAY on-screen display during these 10 seconds.
After the REDRAY obtains the IP address, the panel on the right side of the screen closes and the IP ad­dress displays on the NETWORK screen.
NOTE: If the REDRAY is connected to a router through an Ethernet cable and a wireless connection, two sets of IP addresses display on the NETWORK screen.

DATE AND TIME

View and modify your date, time, and time zone settings in the DATE AND TIME sub-menu. Change your settings by following the instructions below:
1. Navigate to SETTINGS > DATE AND TIME.
2. Select Date and enter today’s date (MM/DD/YEAR).
3. Select Time and enter the time.
4. Select Timezone and choose your location to allow proper synchronization with Universal Time based Digital
Rights Management video services.
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VIDEO

View and modify your colorspace and bit depth settings in the VIDEO sub-menu.

COLORSPACE

Select either RGB or YCbCr. The default for most 4K Ultra High Definition displays is YCbCr.
Colorspace

BIT DEPTH

Select a bit depth. If the colorspace is set to RGB, the bit depth is limited to 8-bit at 4K resolution. If the color­space is set to YCbCr, you can set the bit-depth to 8-bit, 10-bit, or 12-bit. In most cases, 10-bit is the recom­mended bit-depth to match the REDRAY output precision to the display input precision.
Bit Depth
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PLAYBACK

In the PLAYBACK sub-menu, you can enable or disable Video Loopback. When Video Loopback is enabled, a video will replay automatically after it ends. By default, Video Loopback is disabled.
Video Loopback

REGISTER (AUTHORIZE) YOUR REDRAY

Register (authorize) your REDRAY to activate the factory warranty and claim your RRencode Plugin licenses (included with purchase of REDRAY).
You can register your REDRAY to an existing RED.com account, or you can set up a new RED.com account. If you want to register your REDRAY to an existing RED.com account but are unsure what your account username and password are, contact your Bomb Squad representative.

REGISTER REDRAY TO AN EXISTING ACCOUNT

1. Navigate to SETTINGS > AUTHORIZE.
2. Select Sign In to Register.
3. Enter your username and password.
4. Select Sign In.
All of your RED.com accounts display.
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5. Select the account to which you want to register the REDRAY. Your REDRAY is registered to the selected RED.com account.
Register/Authorize
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REGISTER REDRAY TO A NEW ACCOUNT

1. Navigate to SETTINGS > AUTHORIZE.
2. Select Set Up New Account.
3. Enter your information in the available fields.
4. Select Create Account.
Create New Account
Your REDRAY is registered to the new RED.com account.
Register/Authorize

VERIFY REDRAY REGISTRATION

Once you register your REDRAY, verify that your registration was successful by following these instructions:
1. Navigate to SETTINGS > AUTHORIZE.
2. Verify that there is a registration date displays in the AUTHORIZE menu.
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TROUBLESHOOT
05
This chapter explains how to troubleshoot your REDRAY® Player. If you continue to experience issues after troubleshooting, please file a support ticket at support.red.com.

TROUBLE WITH REDRAY SETUP

SYMPTOM
Having trouble with audio or video from your REDRAY Player.
POTENTIAL RESOLUTION
Ensure that you are using only HDMI 1.4 cables (also known as HDMI High Speed cables) to connect your monitor(s) and audio receiver to the REDRAY.
THE REDRAY

TROUBLE WITH 4K IMAGE

SYMPTOM
The monitor is not displaying the 4K image properly, or only displaying one quadrant of the 4K image.
POTENTIAL RESOLUTIONS
 Ensure that you’re display is 4K or UHD capable. Ensure that you are using the appropriate cabling con-
figuration to set up your 4K/UHD display. If you are setting up a display that uses four (4) individual 1080p resolution panels to display the 4K media, ensure that you have properly cabled the REDRAY Player.
 If using a 1080p monitor, ensure the HDMI 1.4 cable is plugged into the HDTV OUT port on the REDRAY.
NOTE: Refer to “Set Up Your REDRAY” on page 10, or the REDRAY QUICK-START GUIDE included in your REDRAY shipment.

TROUBLE WITH LOOPBACK AND COMPRESSED AUDIO

SYMPTOM
The REDRAY freezes or begins functioning improperly while the Loopback setting is enabled.
POTENTIAL RESOLUTIONS
 If the REDRAY freezes, cycle the power off and back on using the AC power switch on the rear panel. If the
problem persists, please file a support ticket at support.red.com.
 Content that has been encoded with compressed audio may cause the REDRAY to freeze when the Loop-
back setting is enabled. If the problem persists, ensure that your .RED file is encoded with uncompressed audio if you wish to play the content on loop.
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TROUBLE WITH MEDIA CARDS

SYMPTOM
The REDRAY Player does not recognize a USB 2.0 flash drive or SDHC card.
POTENTIAL RESOLUTION
Verify that the USB 2.0 flash drive or SDHC card is formatted as MS-DOS FAT (for Mac) or FAT32 (for Windows).

CANNOT UPLOAD MOVIES

SYMPTOM
A USB 2.0 flash drive or SDHC card is connected to the REDRAY, but it will not upload movies.
POTENTIAL RESOLUTION
If the REDRAY does not upload the movies that are on your USB flash drive or SDHC card, ensure that all of your movies are in a folder called “Content”.

CANNOT ACCESS RED ACCOUNT

SYMPTOM
Cannot access your RED account, register your REDRAY, or install the RRencode Plugin.
POTENTIAL RESOLUTION
Contact your Bomb Squad representative to verify your information and retrieve your RED account information.

CANNOT CONNECT REDCOMMAND TO THE REDRAY

SYMPTOM
The REDcommand app does not connect or communicate with the REDRAY.
POTENTIAL RESOLUTION
Verify your IP address and network settings. If the problem persists reset your router and try again.

CANNOT PLAY MOVIE

SYMPTOM
Attempting to play the movie results as a full frame of yellow.
EXPLANATION
If you attempt to play a video encoded with HDCP (High-bandwidth Digital Content Protection), the output video displays as a full frame of yellow. The REDRAY on-screen menus and test-patterns will continue to display correctly, as those elements are not HDCP protected.
POTENTIAL RESOLUTION
If the video output is yellow, try encoding the video with HDCP disabled.
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ACCESS REDRAY LOG FILES

If you need to contact a Bomb Squad representative or support representative about issues with your RE­DRAY®, you may be asked to send in or attach a log file to a support ticket. To access the log file on the RE­DRAY Player, follow the instructions below:
1. Navigate to the SETTINGS > SYSTEM INFORMATION menu.
2. Insert a blank USB 2.0 flash drive (formatted as MS-DOS FAT for Mac, or FAT32 for Windows) into the USB port on the front panel of the REDRAY.
3. Select Upload System Log.
4. Select USB. The log file is loaded onto the connected USB flash drive. You can now connect the USB 2.0 flash drive to your computer and acces the REDRAY log file. NOTE: Other options available in the REDRAY menu are reserved for future use.
Upload System Log
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TECHNICAL
A
SPECIFICATIONS

REDRAY PLAYER

REDRAY PLAYER TECHNICAL SPECIFICATIONS
SPECIFICATION DESCRIPTION
Supported Resolution Up to 4096 × 2160 pixels, 4K DCI, 4K UHD, 1080p Supported Video File Format .RED (4K) Playback Frame Rates 23.98 FPS, 24 FPS Audio File Format .RED Audio Output Up to 5.1 channel LPCM, 24-bit 48 kHz Supported Media SDHC memory card, USB 2.0 flash drive Storage Capacity 1TB Internal SATA Drive Bit-Depth (Color) YCbCr 8-bit 4:2:2, YCbCr 10-bit 4:2:2, YCbCr 12-bit 4:2:2,
RGB 8-bit 4:4:4 Colorimetry ITU-R BT.709 Remote Control IR (for REDmote), 802.11, Wi-Fi/Ethernet (for REDcommand app) Media Security REDCrypt™ digital media encryption I/O Connectors
Dimensions Height: 2.2" (60 mm)
Weight 5.9 lbs (2.7 kg) Material Aluminum Operating Temperature 0°C to 40°C (32°F to 104°F) Storage Temperature -5°C to 60°C (-20°F to 140°F) Humidity Range 0% to 85%, non-condensing Minimum Clearance 1.5" (1.25 cm) behind rear panel for fan exhaust Power 100-240 VAC, 50-60 Hz, 1A max. at 100 VAC
1
REDRAY also has a disabled GigaBit Ethernet port and GPI port.
2
Use ONLY USB 2.0 flash drives with th eUSB/eSATA hybrid slot. eSATA is NOT supported.
1
4x HDMI 1.4
2x HDMI 1.3
1x USB/eSATA hybrid slot
1x GigaBit Ethernet port
Width: 14.8" (380 mm)
Depth: 9.8" (250 mm)
2
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ENCODE CLIPS
B
This section explains how to encode your 4K content using the RRencode Plugin in REDCINE-X PRO® so that it can be played on the REDRAY®. The RRencode Plugin is ONLY compatible with Build 20.3 of REDCINE-X PROand the build is ONLY available to REDRAY owners at this time.
Each purchase of a REDRAY comes with one (1) RRencode license that you can install on up to five (5) de­vices at a time. For more information about additional licenses or acquiring the appropriate build version of REDCINE-X PRO, contact your Bomb Squad representative.
NOTE: REDCINE-X PRO Build 20.3 does not support GPU acceleration or A.D.D. (Advanced DRAGON Debayer). NOTE: When using the RRencode Plugin, attach only 48 kHz WAV audio files to the video. The encoding will
terminate automatically if you attempt to use an audio file with another sample rate or format.
WITH RRENCODE

RECOMMENDED HARDWARE CONFIGURATION

The time it takes to encode content in REDCINE-X PRO depends on many factors, including, but not limited to:
 Clip length  Number of clips included in the encoding  Clip resolution  Available RAM  CPU capability  GPU capability  Hard drive read/write speed
In order to minimize the amount of time it takes to encode your content, RED recommends that your system and hardware meet the following minimum requirements:
SYSTEM REQUIREMENT RECOMMENDED MINIMUM CONFIGURATION
Operating System Mac: OS X® 10.6.8 or later
Windows: Windows® 7 Professional or later RAM 16 GB of DDR3 RAM CPU Dual 2.40 GHz Intel® Xeon® Six-Core (12 Threads) Processor or AMD®
equivalent GPU ATI Radeon™ HD 5870 or NVIDIA® GeForce® GTX 600 equivalent Hard Drive 7200 RPM drives over SATA III Software REDCINE-X PRO Build 20.3
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INSTALL THE RRENCODE PLUGIN

Ensure that you have registered your REDRAY player online and installed the correct build of REDCINE-X PRO on your computer.
For more information on registering your REDRAY, go to “Register (Authorize) Your REDRAY” on page 26.
1. Open REDCINE-X PRO.
2. Select Plugins > Manage Plugins... from the menu bar.
REDCINE-X PRO Plugins
3. Click Sign In at the top right corner of the Manage Plugins window.
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4. Sign in using your RED account username and password.
Sign in to RED Account
5. Click the Install Now selection box.
6. Click Yes to install the RRencode Plugin.
Install RRencode
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7. Read the RRencode End-User License Agreement (EULA). When you are finished, select the check box to
agree to the terms of the license agreement.
8. Click Ok.
Accept License Agreement
The RRencode Plugin is installed. The selection box now reads “Uninstall”.
RRencode Installed
NOTE: The number of available installs is listed at the bottom of the Installed Plugins tab. If all of your RRencode Licenses have been allocated, you can acquire additional RRencode licenses from www.red.
com/store or free up some licenses by uninstalling the RREncode Plugin from an existing system. For more
information, contact your Bomb Squad representative.
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CREATE A REDRAY PANEL

You can create customized panels in REDCINE-X PRO that contain commonly used settings. RED recommends that you create a custom “REDRAY” panel that contains all of the settings that you’ll need to access in order to prepare your content for encoding.
After you create a custom panel, the panel becomes part of the REDCINE-X PRO window and is available each time you open the REDCINE-X PRO application. You can also save custom panels for future use, or delete them altogether.
To create a custom REDRAY tab in REDCINE-X PRO, follow the instructions below:
1. Open REDCINE-X PRO.
2. Right-click the Gear icon in the top right corner of the REDCINE-X PRO application.
3. Select Add Tab....
Add Tab
4. Enter a name for the REDRAY tab. (Example: “REDRAY”.)
5. Click OK.
Name Tab “REDRAY”
A blank panel is added to REDCINE-X PRO. NOTE: REDCINE-X PRO only displays four (4) panels at a time. If you don’t see the new blank panel, click the
Left Arrow icon to expand the panel, then click and drag the new tab to one (1) of the first four (4) positions.
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6. Add each of the following settings to your REDRAY tab. To add a setting, right-click the REDRAY tab and
select the following options from the drop-down menu:
‒ Framing Control ‒ Markers ‒ Audio ‒ Metadata
REDRAY Tab: Set Up Panel
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Now you’ll be able to easily access these settings from the REDRAY tab when you’re preparing your content for encoding.
REDRAY Panel
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RRENCODE CHECKLIST

Use the checklist below as a guideline for encoding your content in REDCINE-X PRO. REDCINE-X PRO and the RRencode Plugin provide many features and offer multiple ways to perform tasks to fit different workflows. RED recommends that you explore and experiment with REDCINE-X PRO and RRencode to determine the most appropriate workflow for your projects.
One factor that determines how to encode your content in REDCINE-X PRO is whether you are encoding a single clip or if you are creating a single encoded clip from multiple video clips:
Encode a single clip: If you want to encode one video clip, ensure that the file and its corresponding audio
file (if applicable) are in the Bin panel when you’re ready to encode. When you encode (export) the clip, make sure that you select Bin (Selected Clips) or Bin (All Clips).
Create a single encoded clip from multiple video clips: If you have multiple video clips that you want to connect
together and encode into a single clip, place these files and their corresponding audio files (if applicable) in the Timeline panel when you’re ready to encode. When you encode (export) the clips, make sure that you select Timeline (All Clips).
COMPLETED TASK TASK DESCRIPTION
Add a clip to the Bin panel “Add Clips to the Bin Panel” on page 41
Rename clip “Rename a Clip” on page 43
Configure Still Sequence Editor Settings “Configure Still Sequence Editor Settings” on
page 44
Attach audio file “Attach Audio Files” on page 45
Sync audio and video “Sync Audio and Trim Clips” on page 46
Set movie framing “Set Movie Framing” on page 51
Set poster frame “Set Poster Frame” on page 52
Transfer video clips and audio files to Timeline (if encoding multiple clips into one output file)
Create or edit a preset “Create and Edit Presets” on page 54
Encode clip “Encode (Export) Content” on page 57
Format USB 2.0 flash drive or SDHC card “Format USB and SDHC Card” on page 59
Copy content to USB 2.0 flash drive or SDHC card
“Add Clips to the Timeline Panel” on page 53
“Copy Encoded Content to USB and SDHC Cards” on page 61
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PREPARE CLIPS FOR ENCODING

This section provides information on how to prepare your 4K clips and corresponding audio files in REDCINE-X PRO before you encode (export) your content.
The RRencode Plugin ONLY accepts the following file formats:
 .R3D  .TIFF  .DPX

ADD CLIPS TO THE BIN PANEL

This section describes how to add the video clips to the Bin panel in REDCINE-X PRO.
1. In the Devices panel, select the device and folder that has the clip that you want to encode.
2. Select the clip that you want to encode.
The selected clip shows as thumbnail image in the Browser + Project panel.
Select Clips
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3. Click and drag the clip you wish to encode from the Browser + Project panel to the Bin panel.
Add Clip to Bin
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RENAME A CLIP

If you are encoding a single clip from the Bin panel, the name of the clip that is displayed in REDCINE-X PRO will be the name of the movie that is displayed in the REDRAY on-screen display.
NOTE: If you are going to add multiple clips to the Timeline and encode those clips into a single clip, skip this procedure; you will have the option to select a new name when you encode your clips.
If you want to rename the clip so that a different name displays in the REDRAY on-screen display, follow the instructions below:
1. Right-click the clip in the Bin panel.
2. Select Rename.
Select Clips
3. Enter the new name.
4. Click Accept.
RED recommends a maximum name length of 24 characters, since this is the maximum displayable name length in the REDRAY on-screen display.
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CONFIGURE STILL SEQUENCE EDITOR SETTINGS

In REDCINE-X PRO, you can select the color space, gamut, and frame rate for the source file. RRencode uses the source color space, gamma, and frame rate settings to map the source video properly into the .RED file format.
If the color space and gamma values are set incorrectly, the displayed video colors will also be incorrect. If the frame rate of the source file is different than the frame rate of the export frame rate setting, the video may not be properly synced to the audio, unless the length of the source audio WAV file has been appropriately adjusted in order to compensate.
To change the source file color space, gamut, and frame rate, follow the instructions below:
1. Right-click the desired clip in the Bin.
2. Select Still Sequence Editor.
3. Select the desired Gamma option from the drop-down menu.
Available Gamma options include: REC 709, 2.2, 2.6, or LINEAR. The default is REC 709.
4. Select the desired Color Space option from the drop-down menu.
Available Color Space options include: REC 709, P3, XYZ, or sRGB. The default is REC 709.
5. Select the desired Frame Rate option from the drop-down menu.
The default Frame Rate is 23.98 (23.976).
Still Sequence Editor
6. Click Accept.
NOTE: While selecting color space and gamma values, remember to keep the following in mind:
‒ Content graded for HDTV or UHDTV typically uses REC 709 color gamut and gamma. ‒ Content graded for digital cinema release typically uses P3 or XYZ color gamut and 2.6 gamma. ‒ Content originating from computer graphics applications may use either of the above combinations or
sRGB color gamut and 2.2 gamma.
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ATTACH AUDIO FILES

You can attach one (1) audio file to each video clip in the Bin. If you’re encoding an .R3D file (which has embed­ded audio) or a video that does not have a corresponding audio file, skip this procedure.
NOTE: Attach only 48 kHz WAV audio files to the video. The encoding will terminate automatically if you attempt to use an audio file with another sample rate or format.
1. Right-click the clip in the Bin that you wish to add audio to.
2. Hover over Audio and select Attach Audio...
Select Audio
3. Search for the WAV files that you wish to attach and click Open.
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SYNC AUDIO AND TRIM CLIPS

This section explains how to sync audio and video, as well as trim clips in REDCINE-X PRO. If you’re encoding an .R3D file (which has embedded audio) or a video that does not have a corresponding audio file, skip this procedure.
When syncing and trimming content, you can choose a frame from the video or a sound in the audio as a refer­ence point. For example, you can find a frame in the video, set that as your reference point, and then find the corresponding sound in the audio. Alternatively, you can choose a specific sound in the audio as your reference point, and then find the corresponding frame from the video. The instructions in the section below explain how to sync based on a frame in the video.
For more information about syncing audio in REDCINE-X PRO, check out the REDCINE-X PRO: AUDIO SYNC video tutorial available at www.red.com/learn/workflow/audiosync.
SYNCHRONIZE AUDIO AND VIDEO
This section explains how to sync your audio track to a specific frame in the video clip.
1. Drag the video clip from the Bin panel to the Viewer.
2. Expand the REDRAY panel and view the Audio and Playback Channels panels to verify that the external au-
dio is attached. NOTE: The Audio and Playback Channels panels are part of the REDRAY tab. For more information on creat-
ing and setting up a custom REDRAY panel, go to “Create a REDRAY Panel” on page 37.
3. Expand the Audio panel at the bottom of the REDCINE-X PRO application to view the audio waveform.
Expand Audio Panel
4. Click Play to find the video clip and find one (1) frame that should align with a specific sound, such as the
2-pop, the slate marker, or a syllable in the dialogue.
5. Click Play to review the clip for the desired sync frame.
Alternatively, scrub through the video by selecting the timeline marker.
6. Click Pause to stop the video at the desired frame you wish to sync with.
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7. Click Set Video Slate Point.
Set Video Slate Point
8. Scroll through the video clip to progress through the audio, and then click the point on the waveform that
matches the video frame. (If there are two tracks, click on only one of the waveforms.)
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9. Click Set Audio Slate Point to Scrubber Position next to the track you selected.
Set Audio Slate Point
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10. Scroll to the first frame of the clip and click Set In Point to trim the clip and remove any frames without cor-
responding audio.
Set In Point
The beginning of the clip is cut away and the audio tracks are automatically trimmed to match the new video in point.
If you’re syncing the beginning of a clip, the Audio panel should show the start of audio fade up.
Audio Fade Up
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ADDITIONAL SYNC TIPS
This section provides tips and additional information for performing actions to sync audio and video.
SELECT FRAMES
 By default, the audio waveform displays for the corresponding +/- 12 frames of the video clip. If you want
to see more or less of the audio waveform, select a different value from the Frames drop-down menu in the bottom right corner of the REDCINE-X PRO application.
 If you need to sync a frame of the clip that is not near the beginning, fast-forward to approximately 50
frames before that frame, click Set In Point, then fast-forward about 100 frames and click Set Out Point. Now let those frames buffer. After syncing the clip, clear the sync points by re-clicking the Set Out Point and Set
In Point buttons.
SYNC AUDIO
If you would rather sync a clip to a point in the audio, first find a specific sound in the audio, click Set Audio
Slate Point To Scrubber Position, find and select the corresponding frame in the video, and click Set Video Slate Point.
 If you’re having trouble locating a specific sound in the audio by viewing the waveform, open the audio file
separately in the Bin panel and then drag it into the Viewer. Play the audio file and locate the sound to which you want to sync the video. Make a note of the Clip Frame value at that point. Drag the video back into the Viewer and type the Clip Frame value into the Scrubber field. You can either sync the video and audio to that point, or you can use that point to further refine your sync point.
CLEAR SYNC POINTS
 If you’ve set a video or audio sync point and then decide to resync a clip, make sure that you clear the
original sync points first. To clear the video sync point, select the first frame of the video clip and click Set
Video Slate Point. To clear the audio sync point, simply click Set Audio Slate Point To Scrubber Position.
VERIFY SYNC
 To verify that your clip is correctly synced, check that the audio and video are synced correctly at one point
near the beginning and one point near the end of the clip.
 Verify that the audio run time matches the run time of your video clip. If the two (2) run times are not identi-
cal, trim either your audio or video so that both have the same run time. Or, use a third-party application to extend the run time of your audio file so that it matches the run time of your video. It is NOT recommended that you drop frames from the video in an attempt to shorten your video run time.
 Verify that the frame rate of your source video file matches the frame rate selected in the Still Sequence
Editor window for that clip. For more information on configuring the Still Sequence Editor settings, go to
“Configure Still Sequence Editor Settings” on page 44.
 Ensure that you have the original metadata for the video and audio clip, including the frame rate of your
source video file.
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SET MOVIE FRAMING

1. Click the Framing Control panel within the REDRAY panel.
NOTE: The Framing Control Panel is part of the REDRAY panel. For more information on creating a custom
REDRAY panel, go to “Create a REDRAY Panel” on page 37.
2. Since .RED files are encoded at a resolution of 4096 x 2160p, select the proper Fit setting from the drop-
down menu to map your source content:
‒ Fit Height: Select if your source content has an aspect ratio of 16:9. This creates an active image area
of 3840 x 2160p, with additional black bars on either side.
‒ Fit Width: Select if your source content has an aspect ratio of 2.39:1. This creates an active image area
of 4096 x 1714p, with additional black bars above and below.
Framing Control
NOTE: You can also select Stretch W/H and use the Crop settings to map other aspect ratio images or iso­late specific areas of the source image into the 4096 x 2160p encoded master. However, RED recommends that you experiment on short clips first to understand the specific effect of each setting before attempting these on full-length features.
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SET POSTER FRAME

If you are going to add multiple clips to the Timeline and encode those clips into a single clip, you only need to set a poster frame for the first clip in the sequence.
1. Select the frame you want to use as the poster frame.
Find Frame
2. Click the Markers panel on the right side of the REDCINE-X PRO application.
NOTE: The Markers panel is part of the REDRAY panel. For more information on creating a custom REDRAY
panel, go to “Create a REDRAY Panel” on page 37.
3. Click the Marker Control panel.
4. Click Set or type the frame number for the poster frame field.
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Set Poster Frame
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ADD CLIPS TO THE TIMELINE PANEL

This section provides information on how to add video clips and their corresponding audio tracks (if applicable) to the Timeline in REDCINE-X PRO.
NOTE: The Timeline panel should only be used to create a single encoded clip from multiple video clips.
1. Click the Timeline panel at the bottom of the REDCINE-X PRO application.
2. Click the first clip of your sequence in the Bin panel and drag the clip to the row labeled V1. Ensure that
the clip snaps to the 00:00:00:00 position. NOTE: Leaving a gap between the 00:00:00:00 position and the start of the first clip will result in a black
screen in the encoded video for the length of that gap.
Add Clip to TIMELINE
When you add a clip that has an external audio file to the Timeline, each audio track in the audio file dis­plays as a separate row in the Timeline panel.
3. In the Timeline panel, click the the channel configuration (from the drop-down menu next to the sequence
name) that matches the number of channels that your audio files have:
‒ Stereo ‒ 5.1 Channel ‒ 7.1 Channel
NOTE: The RRencode Plugin encodes up to eight (8) channels of audio for each video clip. If you are not encoding content for the REDRAY (if you are not using the RRencode Plugin), REDCINE-X PRO can encode up to 12 channels of audio.
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4. Click and drag each additional video clip from the Bin to the row labeled V1, and ensure that each clip snaps
to align with the previous clip. NOTE: Placing a clip over another clip in the row will overwrite part of the previous clip. Leaving a space
between clips will result in a black screen in the encoded video for the length of that gap.
Add More Clips

CREATE AND EDIT PRESETS

A preset is a group of encoding settings. When you download the RRencode Plugin, the plugin loads a default preset called REDRAY BASE into REDCINE-X PRO. You can use this default preset to encode content, or create your own preset and customize settings.
1. Click on the Export panel at the bottom of the REDCINE-X PRO application.
2. Click the + in the Export panel.
The Create Preset window opens.
Create Presets
3. Name the new preset in the Preset text box.
4. Select RRENCODE from the File Format drop-down menu.
5. Click Setup.
6. Select the Frame Rate setting that matches the frame rate of the source .R3D, .tif, or .dpx sequence.
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7. Select a Quality level from the drop-down menu:
‒ Standard: 9 Mbps ‒ Premium: 18 Mbps ‒ Cinema: 36 Mbps
8. Select Not Restricted from the Distribution drop-down menu.
NOTE: “Not Restricted” is the only Distribution setting available at this time.
9. Select the following check boxes, as needed:
‒ Generate Poster Frame: Creates a poster frame. ‒ Require HDCP On Playback: When this check box is selected, the RRencode Plugin embeds a flag in the
encoded .RED file to enforce HDCP (High-bandwidth Digital Copy Protection) on the REDRAY HDMI outputs. It is recommended that you always use HDCP when encoding content for movie distribution or pay-for-view applications. Deselect this check box if you are creating content for applications where you will be using monitors or projectors equipped with DVI or HD-SDI inputs, or other inputs which do not support HDCP. By default, this check box is selected.
‒ Uncompressed Audio: Audio will not be compressed during the encoding process. By default, this check
box is NOT selected. Leaving the audio uncompressed increases the file size of the final encoded con­tent.
NOTE: If you are encoding content that will be used for digital signage applications and that has audio, RED recommends that you select the Uncompressed Audio check box.
NOTE: If you are encoding content that will be used with the Loopback setting enabled, RED recom­mends that you select the Uncompressed Audio check box.
10. Click OK to return to the Create Preset window.
RRencode Settings
11. In the Output Location section, verify that Custom Output is selected and click Setup.
12. Select the default folder location for the encoder output in the Base Output Folder field.
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13. Click OK to confirm and return to the Create Preset window.
Output Settings
14. If you want to burn in source clip metadata, such as clip name or timecode, click the Burn In tab and con-
figure settings. NOTE: The burn-in information is permanently integrated with the encoded clip and cannot be removed later.
15. Click the Audio Tab and configure your audio settings based on the following options:
‒ Audio files are attached to your video clips: Verify that the Enabled check box is selected and that all check
boxes for the 12 Audio Track Channels check are selected.
‒ No audio files are attached to your video clips: Deselect the Enabled check box and click Clear All.
NOTE: The RRencode Plugin encodes up to eight (8) channels of audio for each video clip. If you are not encoding content for the REDRAY (if you are not using the RRencode Plugin), REDCINE-X PRO can encode up to 12 channels of audio, which is why 12 channels display in the Audio tab.
16. Click Save to save the preset.
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Audio Settings
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ENCODE (EXPORT) CONTENT

This section describes how to encode your video and audio files from the Bin and Timeline panels. NOTE: Encode content with uncompressed audio to ensure content plays properly when the Loopback setting
is enabled

ENCODE CONTENT FROM THE BIN

This section explains how to encode (export) a single clip from the Bin panel.
1. Click on the Export panel at the bottom of the REDCINE-X PRO application.
2. Select your RRencode preset as the export type.
NOTE: The default RRencode preset is REDRAY BASE. If REDRAY BASE is not an available selection, make sure that RRencode is installed on your system. If RRencode is installed but REDRAY BASE is still not an available selection, create a new preset. For more information about how to edit presets, go to “Create and
Edit Presets” on page 54.
Export Panel
3. Select one of the following from the drop-down menu next to the Export button:
‒ Bin (Selected Clips): Encodes the clips that are currently selected in the Bin. ‒ Bin (All Clips): Encodes all of the clips currently in the Bin.
4. Click Export to start the encoding process.
Start Exporting (Encoding)
REDCINE-X PRO exports the clip to the folder designated by the preset. The progress of the encoding process displays in the Export panel. The estimated time to completion is
listed in the ETA column. The value in the ETA column varies across a wide range of values at first, but provides an accurate estimate after the first few minutes of the encoding process.
Monitor Status
NOTE: Once you have started the encoding process, RED recommends that you allow REDCINE-X PRO to perform the encoding process without interruptions. You may perform other tasks with caution in RED­CINE-X PRO during the encoding process, but the encoding process will finish sooner if REDCINE-X PRO is not disturbed.
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ENCODE CONTENT FROM THE TIMELINE

This section explains how to encode (export) a sequence of clips from the Timeline panel. When you export content from the Timeline panel, all of the clips placed in the Timeline panel will be seamlessly joined to create a single encoded output clip.
1. Click on the Export panel at the bottom of the REDCINE-X PRO application.
2. Select your RRencode preset as the export type.
NOTE: The default RRencode preset is REDRAY BASE. If REDRAY BASE is not an available selection, make sure that RRencode is installed on your system. If RRencode is installed but REDRAY BASE is still not an available selection, create a new preset. For more information about how to edit presets, go to “Create and
Edit Presets” on page 54.
Export Panel
3. Select Timeline (All Clips) from the drop-down menu, next to the Export button.
4. Click Export to start the encoding process.
Start Exporting (Encoding)
The Choose Output Filename window opens, with the folder designated by the preset suggested as the location for the encoded content. The default name of the clip when encoding from the Timeline panel is Sequence XX, where XX is a value that starts at 01.
5. Select an output folder and filename, as needed. The filename you select will be the name of the movie
displayed in the REDRAY on-screen display.
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6. Click Save.
The progress of the encoding process displays in the Export panel. The estimated time to completion is listed in the ETA column. The value in the ETA column varies across a wide range of values at first, but provides an accurate estimate after the first few minutes of the encoding process.
Monitor Status
NOTE: Once you have started the encoding process, RED recommends that you allow REDCINE-X PRO to perform the encoding process without interruptions. You may perform other tasks with caution in RED­CINE-X PRO during the encoding process, but the encoding process will finish sooner if REDCINE-X PRO is not disturbed.

FORMAT USB AND SDHC CARD

Before you copy encoded content to a USB 2.0 flash drive or SDHC card, the flash drive or SDHC card must be formatted as MS-DOS FAT (for Mac) or FAT32 (for Windows).

FORMAT USB AND SDHC AS FAT32 (MAC)

This section explains how to format your USB flash drive or SDHC card as FAT32 on a Mac.
1. Connect the USB 2.0 flash drive or SDHC card to your computer.
2. Open Disk Utility.
3. Click the Erase tab.
4. Select MS-DOS (FAT) from the Format drop-down menu.
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5. Click Erase.
Format USB (Mac)

FORMAT USB AND SDHC AS FAT32 (WINDOWS)

This section explains how to format your USB flash drive or SDHC card as FAT32 on Windows.
1. Connect the USB 2.0 flash drive or SDHC card to your computer.
2. Open My Computer.
3. Right-click the USB or SDHC card icon and select Format.
4. Select FAT32 from the File System drop-down menu.
5. Click Start.
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Format USB (Windows)
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COPY ENCODED CONTENT TO USB AND SDHC CARDS

After you’ve encoded your content, follow the instructions below to copy your content to a USB 2.0 flash drive or SDHC card:
NOTE: When copying encoded content to a USB 2.0 flash drive or SDHC card, the maximum recommended media size for the flash drive and SDHC card is 32GB.
1. Connect a USB 2.0 flash drive or SDHC card to your computer.
2. Ensure that the flash drive or SDHC card is formatted as MS-DOS FAT (for Mac) or FAT32 (for Windows).
NOTE: For more information on formatting flash drives and SDHC cards, go to “Format USB and SDHC
Card” on page 59.
3. Create a new folder labelled Content on your flash drive or SDHC card.
NOTE: When you connect a flash drive or SDHC card to the REDRAY, the REDRAY only loads movies from the Content folder. If the movie is not in the Content folder, the REDRAY will not load the movie.
4. Copy the entire output folder of the encoded clip into the Content folder on the flash drive or SDHC card.
NOTE: DO NOT compress or zip the Content folder. NOTE: The entire output folder must be copied in tact onto the flash drive or SDHC card in order for the en-
coded content to play on the REDRAY. DO NOT modify or delete any files or subfolders in the output folder.
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REDCOMMAND
C
This section provides setup information for the REDcommand app on your iPhone® or iPad® for use with RE­DRAY®. You can use REDcommand instead of the IR Remote to control your REDRAY.
NOTE: The REDcommand app is optimized for use on the iPhone.

INSTALL REDCOMMAND APP

1. Ensure that your iOS® device is connected to the same network your REDRAY is connected.
2. Open the App Store on your iPhone or iPad.

3. Download and install the REDcommand app.

4. Open the REDcommand app.
REDcommand opens and automatically searches for available REDRAY units.
5. Select the REDRAY you wish to connect to.
NOTE: Currently, you can control one REDRAY at a time from REDcommand.
APP

REDCOMMAND CONTROLS

After you’ve paired the REDcommand app to your REDRAY Player, you’ll have full control of the REDRAY us­ing the REDcommand app. You can easily navigate the MOVIE and SETTINGS menus, as well as select videos.
Browse Menus and Movies
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REDcommand can be used to perform playback operations including play, pause, fast-forward, rewind, and stop.
Playback Operations
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REDRAY
D
MENU MAP
REDRAY MENU
MOVIES
INTERNAL DRIVE
} Movies
SETTINGS
SYSTEM INFORMATION
} Check for Upgrades
} Upload System Log
} Reset to Factory Defaults
NETWORK
} Wired (Ethernet)
} Wireless
DATE AND TIME
} Change Date and Time
VIDEO
} Colorspace
} Precision
PLAYBACK
} Video Loopback
} ODEMAX Content Services
AUTHORIZE
} Wired (Ethernet)
} Wireless
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IR CONTROL
E
This section provides information about the infrared control protocol used by the provided IR Remote Control to communicate with the REDRAY® Player.

IR SPECIFICATIONS

SPECIFICATION DESCRIPTION
IR Format SONY (D7C5) Carrier Signal Pulse modulated with 40 KHz signal at 480 KHz
PROTOCOL

IR CONTROL PROTOCOL

KEY CONTROL
Power 0x0A 0x19 Menu 0x0B 0x19 Up 0x0C 0x19 Left 0x0D 0x19 Enter 0x0E 0x19 Right 0x0F 0x19 Down 0x10 0x19
SONY IR PROTOCOL MESSAGE
DATA CODE CUSTOM CODE
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RED DIGITAL CINEMA
COPYRIGHT© 2014 RED.COM, INC.
All trademarks, trade names, logos, icons, images, written material, code and product names used in associa­tion with the accompanying product are the copyrights, trademarks or other intellectual property owned and controlled exclusively by RED.COM, INC.
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