RealFyre G21-GL-2-18-12P, G21-GL-2-18G-12M, G21-GL-2-18G-12P, G21-GL-2-24-12M, G21-GL-2-24-12P Owner's Manual

Burner Systems:

G21-GL-2-18(G)-12(M)(P)
G21-GL-2-24(G)-12(M)(P)

FOR USE WITH

FYRE GLASS / FYRE GEMS

18" 10.0 lbs

24" 12.5 lbs

G21-GL UNVENTED BURNER SYSTEMS

OWNER’S

MANUAL

DESIGN CERTIFIED

to standards:

Unvented Room Heater

ANSI Z21.11.2-2013

and

Vented Decorative Appliance

ANSI Z21.60-2012

FOR INDOOR OR

OUTDOOR USE

INSTALLER: Leave this manual with the appliance
CONSUMER: Retain this manual for future reference

Installation and service must be performed
by a qualifi ed professional installer, service
agency, or the gas supplier.

WARNING: If the information in this
manual is not followed exactly, a fi re or
explosion may result, causing property
damage, personal injury, or loss of life.

Do not store or use gasoline or other
fl ammable vapors and liquids in the vicinity
of this or any other appliance.

WHAT TO DO IF YOU SMELL GAS:

• Open a window.

• Do not try to light any appliance.

• Do not touch any electrical switch; do
not use any phone in your building.

• Immediately call your gas supplier from
a neighbor’s phone. Follow the gas
supplier’s instructions.

• If you cannot reach your gas supplier,
call the fi re department.

It is imperative that you maintain
your unvented gas appliance by

Important

Read these instructions carefully and completely
before starting installation of the burner system.

This appliance may be installed in an
aftermarket, permanently located,
manufactured (mobile) home where not
prohibited by local codes.

This appliance is only for use with the type of
gas indicated on the rating plate. This appliance
is not convertible for use with other gasses.

This is an UNVENTED gas-fired heater. It
uses air (oxygen) from the room in which it is
installed. Provisions for adequate combustion
and ventilation air MUST be provided. See
section entitled VENTILATION AND CONFINED
SPACE INFORMATION.

This appliance is designed as an attended
appliance. Adults must be present when the unit

is operating. Do not leave this unit burning when
unattended or while anyone is sleeping.

Installation, service, and the provisions for combustion
and ventilation air MUST conform with local codes
and with the National Fuel Gas Code, ANSI Z223.1/
NFPA 54, or the CSA B149.1, Natural Gas And
Propane Installation Code.

having it cleaned and serviced
regularly. See pages 11,18 & 19
for details.

ROBERT H. PETERSON CO. • 14724 East Proctor Avenue • City of Industry, CA 91746

REV 1- 1309180820

10-104

1

L-F2-117

CONTENTS

3 SPECIFICATIONS AND REQUIREMENTS

4 IMPORTANT SAFETY INFORMATION

5 VENTILATION AND CONFINED SPACE SAFETY INFORMATION

6 MINIMUM CLEARANCES TO COMBUSTIBLES

8 PRE-INSTALLATION AND FIREPLACE PREPARATION SAFETY

9 INSTALLATION SAFETY INFORMATION

10 OPERATIONAL SAFETY INFORMATION

11 CLEANING AND SERVICING IMPORTANT INFORMATION

12 BURNER PARTS LIST

13 WHEN USED AS A VENTED DECORATIVE APPLIANCE (PER ANSI Z21.60b-2004)

13 BURNER INSTALLATION

15 REMOTE SYSTEM (if equipped)

15 CONTROL SETTINGS

16 CHECKING GAS PRESSURE

17 DECORATIVE MEDIA PLACEMENT (GLASS OR GEMS)

17 GLASS/GEMS PLACEMENT (purchased separately)

17 DECORATIVE MEDIA ON FIREPLACE FLOOR (optional)

18 DAMPER CLAMP INSTRUCTIONS (IF APPLICABLE)

18 CLEANING AND SERVICING SAFETY INFORMATION

19 CLEANING AND SERVICING

19 TO CLEAN THE BURNER SYSTEM

19 CLEANING AND SERVICING THE ODS PILOT

20 OPERATING THE BURNER SYSTEM

20 CHECKING THE ODS PILOT FLAME APPEARANCE

21 LIGHTING INSTRUCTIONS - SERIES 12 VALVE

22 NOTES PAGE

23 TROUBLESHOOTING

26 WARRANTY

REV 1- 1309180820

2

L-F2-117

SPECIFICATIONS AND REQUIREMENTS

WARNING: This appliance is for installation only in a:

1. Solid-fuel-burning masonry or UL-127
factory-built fi replace, or

2. Listed ventless fi rebox enclosure.

It has been designed certifi ed for these installations.

Width

Exception: DO NOT install this appliance in a factory
built fi replace that includes instructions stating it has not

Depth

been tested or should not be used with unvented burner
systems.

Note: Installation in any other fi replace is prohibited and

Fireplace Dimensions

Fig. 3-1

will void any approvals and warranties.

Any installation of this appliance is subject to minimum fi replace size requirements below:

Height

Burner Model

G21-GL-2-18(G)-12(M)(P)

G21-GL-2-24(G)-12(M)(P)

* based on minimum depth

Minimum Fireplace Size

Width Depth Height Natural Gas Propane Gas

22" front 10" 15" 37k 35k

28" front 16" 15" 40k 40k

A spark ignition system (piezo) allows the gas pilot to be
lit without the use of matches, and permits the operation
of the appliance during a power outage.

This burner system is equipped with an Oxygen
Depletion Sensor (ODS) safety pilot system. The ODS
senses the amount of oxygen available in the room and
shuts the burner system off before the oxygen level
drops below 18%. The pilot can only be relit when fresh
air is available. This may require opening a window

or a door to another room or cracking the damper
open slightly.

This burner system has been certifi ed to two standards:

UNVENTED ROOM HEATER-ANSI Z21.11.2.2-2013

VENTED DECORATIVE APPLIANCE-ANSI Z21.60-2012

Check local or state codes to determine if vent-free
heaters are permitted in your locality before you
install this burner system as a vent-free appliance. If
not permitted, you may install and operate this burner
system as a vented appliance.

(refer to Fig. 3-1) BTU Input Rating

This unit may not be installed in a vented fi replace with
a chimney of less than 15 feet in height.

Observing minimum fi replace dimensions and centering
the appliance in the fi replace will ensure adequate
clearance for operation and servicing. It may be
necessary to disconnect the unit for some types of
service.

Minimum Permanent Chimney Vent Opening

in sq. in. (when used as a vented appliance)

Table 3-1 Factory built fi replaces*

Chimney

Height

15'
20'
25'
30'

*For masonry-built fi replaces, add 8 sq in to amount shown.

18" 24"

17 18

15 15

13 13

11 12

Important: For safe operation and proper performance of this product and to comply with certifi cation, listings,

and building code acceptances, use ONLY Peterson Real-Fyre® controls, parts, and accessories
that have been specifi cally listed or certifi ed for use with this burner system. Use of other controls,
parts, or accessories is prohibited and will void all warranties, certifi cations, listings, and building
code approvals, and may cause property damage, personal injury, and loss of life.

REV 1- 1309180820

3

L-F2-117

IMPORTANT SAFETY INFORMATION

UNVENTED ROOM HEATER GENERAL SAFETY INFORMATION

A. WARNING: CARBON MONOXIDE POISONING MAY LEAD TO DEATH.

When used without fresh air, gas appliances may give off carbon monoxide, an odorless,
colorless, poisonous gas. Early signs of carbon monoxide poisoning are similar to the fl u, with
headaches, dizziness, and/or nausea. If you have these signs, the gas appliance may not be
installed correctly, or may not be working properly. GET FRESH AIR AT ONCE! STOP USING
THE APPLIANCE IMMEDIATELY! Have the appliance serviced before use continues. Some
people, including pregnant women; persons with heart or lung disease, asthma, or anemia;
those under the infl uence of alcohol; and persons at high altitudes, are more affected by carbon
monoxide than others.

If there are ANY signs of carbon monoxide, GET FRESH AIR AT ONCE! STOP USING THIS

APPLIANCE IMMEDIATELY!

B. If any soot appears on the appliance or other areas of the fi replace in which this appliance is

installed, shut system off and call a qualifi ed professional service technician, vent-free gas
burner system technician, or your local gas company.

C. This appliance may be installed in an aftermarket, permanently located, manufactured (mobile)

home where not prohibited by local codes. Installation of appliances designed for manufactured
homes or mobile homes must conform with the Manufactured Home Construction and Safety
Standard, Title 24 CFR, Part 3280 in the U.S.; or with CAN/CSA Z240 MH, Mobile Housing in
Canada; or with ANSI/NCSBCS A225.1/NFPA 501A, Manufactured Home Installations Standard
when none of the previously referenced standard are applicable.

D. Eliminate drafts before using the gas appliance by closing heating and air conditioning vents,

returns, and outside air vents. Fans blowing directly into the fi replace must be turned off when
this appliance is operating.

E. WARNING: This appliance is for installation only in a solid-fuel-burning masonry or UL 127

factory-built fi replace or in a listed ventless fi rebox enclosure. It has been design certifi ed for these
installations. Exception: DO NOT install this appliance in a factory-built fi replace that includes
instructions stating it has not been tested or should not be used with unvented gas burner systems.

F. WARNING: DO NOT MODIFY THIS VENT-FREE HEATER OR ITS CONTROLS. Any change

may be dangerous. Improper installation or use of your vent-free gas appliance can cause

serious injury or death from fi re, burns, explosions, or carbon monoxide poisoning.

G. State and local codes may only allow operation of this appliance in a vented confi guration. Check

your state or local codes.

H. WHEN INSTALLING AS A DECORATIVE VENTED APPLIANCE, THE UNIT MUST CONFORM

TO ALL LOCAL CODES AND TO THE LATEST EDITION OF THE NATIONAL FUEL GAS CODE ANSI
Z223.1/NFPA54.

I. PETERSON (REAL FYRE) GLASS OR GEMS ARE THE ONLY MEDIA CERTIFIED TO BE

USED IN THIS BURNER. DO NOT USE ANY OTHER MEDIA.

4

VENTILATION AND CONFINED SPACE SAFETY INFORMATION

H

W

L

Your vent-free gas burner system SHALL NOT BE INSTALLED IN A CONFINED SPACE or unusually tight
construction unless provisions are made for adequate combustion and ventilation air.

• The National Fuel Gas Code, ANSI Z223.1/NFPA 54 defi nes a confi ned space as a space whose volume is less
than 50 cu. ft. per 1,000 BTU per hour (4.8 meters 3 per kw) of the aggregate input rating of all appliances installed
in that space.

3

• An unconfi ned space is a space where volume is at least 50 cu. ft. per 1,000 BTU per hour (4.8 meters
of the aggregate input rating of all appliances installed in that space.

• Rooms communicating directly with the space in which the appliances are installed, through openings not furnished
with doors, are considered a part of the unconfi ned space.

WARNING: Do not install the unvented burner system

where the room is considered a confined
space (see Fig. 5-1).

per kw)

To determine if the area where this burner system is to be
installed fi ts the defi nition of an unconfi ned space, multiply
the length of the room by the width of the room by the height
of the room, then multiply by 20. The result is the maximum
BTU allowed.

(Length x Width x Height x 20 = Maximum BTUs allowed)

Example: To install a Peterson Real-Fyre® vent-free gas
burner system with 36,000 BTU, maximum, in a space
with no other gas-burning appliances, the space MUST be
1,800 cu. ft. or larger.

Assuming an 8' ceiling, fl oor dimensions must be a minimum
of 225 sq. ft.,
i.e.; 18'x12.5'=225 sq ft (see Fig. 5-1).

Fig. 5-1

IT MAY BE NECESSARY TO OPEN A WINDOW
SLIGHTLY (1"- 2") OR OTHERWISE INCREASE
VENTILATION. CONDITIONS REQUIRING THIS
INCLUDE, BUT ARE NOT LIMITED TO:

1. Installation in a CONFINED SPACE.

2. Installation in a HOME OF UNUSUALLY
TIGHT CONSTRUCTION**.

3. Installation at HIGH ALTITUDES.

4. Certain MEDICAL OR PHYSICAL
CONDITIONS OF THE HOMEOWNER that
may be adversely impacted by combustion
products created by burning natural or
propane gas.

Installation in a tightly constructed home and/
or installation at high altitudes may cause your

vent-free burner system to produce excessive heat or
excessive moisture. The oxygen depletion sensor may
shut down the burner system. These conditions may be
corrected by opening a window or otherwise increasing
the number of air changes in the home.

L x W x H x 20 = Maximum BTU allowed

WARNING
If the area in which the heater may be operated is
smaller than that defi ned as an unconfi ned space or if
the building is of unusually tight construction, provide
adequate combustion and ventilation air by one of the
methods described in the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, Air for Combustion and Ventilation, or

applicable local codes.

REMEMBER

L x W x H x 20 = MAXIMUM BTUs ALLOWED
If the space is smaller than the above formula allows,
and/or smaller than the examples and diagrams on
this page specify, DO NOT install the vent-free burner
system unless provisions for additional combustion

and ventilation air are made.

Unusually tight construction is defi ned as construction where:

**

a. Walls and ceilings exposed to the outside atmosphere have a
continuous water vapor retarder with a rating of 1 perm (6x10
per pa-sec-m2), or less with openings gasketed or sealed;

b. Weather stripping has been added on openable windows and
doors, and

c. Caulking or sealants are applied to areas such as joints around
window and door frames, between sole plates and fl oors, between
wall-ceiling joints, between wall panels, at penetrations for plumbing,

electrical, and gas lines, and at other openings.

11

-

kg

The Peterson Real-Fyre® vent-free burner system
has been certifi ed to function safely and reliably with
emission by-products well within accepted safety and
health standards. Your specifi c medical or physical
condition may render you more sensitive to products
created by burning natural or propane gas. If this is the
case, you should open a window or otherwise increase
ventilation.

5

MINIMUM CLEARANCES TO COMBUSTIBLES

If the vent-free burner system is installed in a factory
built fi replace, follow the manufacturer’s guidelines for
minimum clearances to combustibles.

In the absence of such guidelines, follow the instructions
below:

Clearances to Combustible Construction:

Sidewalls

: 16" from side of fi replace opening (Fig. 6-1).

Ceiling: 42" from top of fi replace opening (Fig. 6-1).
Flooring: See IN FRONT OF FIREPLACE section below.
Mantel: See ABOVE THE FIREPLACE section below &

Fig. 6-1. Also see Fig. x-1, & x-2 on following page).

Note: Clearances to combustible construction

are those distances required to ensure that
fi replace mantels, facings, walls, ceilings, and
fl oorings will not catch fi re.

In most cases, these clearances should also be
adequate to prevent any discoloration or warping due
to heat. However, every gas burner installation presents
a different and unique set of circumstances involving
many variables beyond the control of the manufacturer.
These include paint or fi nish composition, previous
exposure to heat, methods and quality of construction,
air fl ow patterns, glass doors, fans or blowers, etc.

Because of these variables, we cannot guarantee that
heat warping or discoloration will never occur. The
potential for heat warping or discoloration may exist
no matter what item(s) you are burning in the fi replace,
including wood.

Minimum clearances to

side walls and ceiling

Fig. 6-1

min. 42"

min

6"

Rear

opening

Height

Front

Depth Depth

Front

opening width

Front

Side wall: 16" from side of fi replace opening.
Ceiling: 42" from top of fi replace opening.

The dimensions in Fig.

min. 42"

min

Height

Front

opening

Front

opening width

Back

Back

6"

6-1 are MINIMUM

CLEARANCES to maintain when you install this
burner system. BOTH SIDES of the fi replace opening
MUST BE AT LEAST 16" from any combustible
sidewalls. The ceiling MUST BE at least 42" from
the top of the fi replace opening.

IN FRONT OF THE FIREPLACE:

Be certain that combustible fl ooring material (i.e.: carpet, tile, etc.) is not too close to the vent-free unit. If the
vent-free burner system is at fl oor level or less than 6" above the fl oor, there MUST be at least 12" (1 foot) of
noncombustible material between the front of the fi replace and any combustible fl ooring.

ABOVE THE FIREPLACE:

To install the vent-free burner system, there must ALWAYS be noncombustible or heat resistant material
immediately above the fi replace opening. Heat resistant materials (i.e., marble or slate) must be at least 5/8"
thick. Sheet metal should not be installed onto combustible materials.

If you DO NOT install a fi replace hood, there MUST be at least 12" of noncombustible or heat resistant material
immediately above the fi replace opening (see A in Fig. x-1 on the following page). If you DO install a fi replace
hood, there MUST be at least 10" of noncombustible or heat resistant material immediately above the fi replace
opening (see B in Fig. x-2 on the following page). If there is a wooden mantel, shelf, or other combustible
projection above the fi replace, follow the information in the Figures on the next page.

EXAMPLE: If the fi replace has a combustible projection (mantel or shelf) 20" above the top of the fi rebox,

the maximum horizontal projection out from the face of the fi replace will be:

1. If a fi replace hood is not installed - 2.5" (see Fig. x-1 on the following page).

2. If a fi replace hood is installed ------ 10" (see Fig. x-2 on the following page).

A fi replace hood defl ects heat away from the fi replace face and mantel, reducing the potential for heat related
warping or discoloration. The use of a fi replace hood is highly recommended.

IF YOU CANNOT MEET THESE MINIMUM CLEARANCES, YOU MUST OPERATE THE VENT-FREE

BURNER SYSTEM WITH THE CHIMNEY FLUE DAMPER OPEN.

6

MINIMUM CLEARANCES TO COMBUSTIBLES (Cont.)

IF YOU CANNOT MEET THESE MINIMUM CLEARANCES, YOU MUST OPERATE THE VENT-FREE GAS

BURNER SYSTEM WITH THE CHIMNEY FLUE DAMPER OPEN.

Mantel clearance without hood

34"

32"

30"

28"

25"

20"

12"

Any combustible material
(mantel) must be within the
shaded area as shown above

Fig. 7-1 Fig. 7-2

14"
12"
10"

8"
6"

2.5"

.75"

Firebox

* Standard Fireplace Hood with minimum 4" horizontal projection

Horizontal projection
from face of fireplace

Fire resistant material

Top of firebox

Firebox

Mantel clearance with hood *

14"
12"
10"

8"
6"

2.5"

1.5"

12"

10"

15"

17"

BA

Fireplace hood with minimum
4" horizontal projection

20"

24"

22"

7

PRE-INSTALLATION AND FIREPLACE PREPARATION SAFETY

CAUTION: Installation and repair must be done by a qualifi ed professional installer.

Installer: Carefully read these instructions before installing this gas burner system. Be sure you understand

all safety precautions and warnings contained in this manual.

PRE-INSTALLATION AND FIREPLACE PREPARATION SAFETY GUIDELINES

A. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is NOT

CONVERTIBLE for use with other gasses.

B. CAUTION: If not installed, serviced, and used correctly per these instructions, this product can cause

serious personal injury, property damage, or loss of life.

C. WARNING: Before installing in a solid-fuel-burning fi replace, the chimney fl ue, damper, and fi rebox must

be thoroughly CLEANED of soot, creosote, ashes, and loose paint by a qualifi ed chimney cleaner. Some

fi replaces (especially older ones) may need repair prior to installing this appliance.

D. CHECK GAS TYPE (natural or L.P): The gas supply must be the same as stated on your burner system

rating plate. If gas supply is different, DO NOT INSTALL. Contact your dealer for immediate assistance.

E. Any outside air ducts and/or ash dumps located on the fl oor or walls of the fi replace must be permanently

sealed shut before the installation. Use a heat-resistant sealant. Do not seal the chimney fl ue damper.

F. INSUFFICIENT GAS PRESSURE WILL KEEP THE ODS (OXYGEN DEPLETION SENSOR) PILOT

FROM OPERATING PROPERLY. DO NOT USE IF GAS PRESSURE IS LOWER THAN THE MINIMUM
REQUIREMENT.

G. The minimum inlet gas-supply pressure for purposes of input adjustment is 5" water column (w.c.) on natural

gas and 11" w.c. on L.P. gas. Insuffi cient gas pressure will affect proper operation of the ODS pilot. Do not

install this gas appliance if minimum pressure is not available. The maximum inlet gas-supply pressure is

10.5" w.c. on natural gas and 13" w.c. on L.P. gas. The L.P. source must be regulated. (Do not connect this
appliance directly to an unregulated L.P. gas tank - this can cause an explosion.)

H. The gas piping system must be sized to provide minimum inlet pressure at the maximum fl ow rate

(BTU/hr). Undue pressure loss will occur if the pipe is too small, or the run is too long. Gas supply pipe must

1

/2" minimum interior diameter. If the gas line is longer than 20', a larger diameter line may be necessary.

be
Refer to the NFPA 54 guidelines for further details.

I. The minimum clearance from the fi replace opening to combustible materials on side walls and ceiling must

be maintained as outlined in MINIMUM CLEARANCE TO COMBUSTIBLES - WALLS AND CEILING.

J. At least 10"-12" of noncombustible or heat-resistant material is required above the fi replace. A fi replace

hood will be required to act as a heat defl ector in protecting combustible fi replace surrounds (facing and/or
mantel) if certain minimum clearances cannot be met.

K. Be certain that combustible fl ooring material (i.e., carpet, tile, etc.) is not too close to this gas appliance. If

this appliance is at fl oor level or less than 6" above the fl oor, there must be at least 12" of noncombustible
material between the base of the fi replace and any combustible fl ooring.

L. Input ratings shown in BTU per hour are for elevations up to 2,000 ft. For elevations above 2,000 ft., refer

to the National Fuel Gas Code or contact the Robert H. Peterson Company before installing this product.

M. This gas appliance and its main gas valve must be disconnected from the gas-supply piping system during

any pressure testing of that system at test pressures in excess of 1/2 psig.

N. This gas appliance must be isolated from the gas-supply piping system by closing the equipment shutoff

valve connected to the gas-supply line during any pressure testing of the gas-supply piping system at test
pressures equal to or less than 1/2 psig.

O. Do not use this appliance if any part has been underwater. Immediately call a qualifi ed professional service

technician to inspect the appliance and to replace any part of the control system and any gas control that
has been underwater.

WARNING

THIS APPLIANCE IS EQUIPPED FOR EITHER NATURAL OR PROPANE GAS.

FIELD CONVERSION IS NOT PERMITTED.

8

INSTALLATION SAFETY INFORMATION

INSTALLATION SAFETY GUIDELINES

A. Carefully inspect the burner and cartons for shipping damage. If any parts are missing/damaged,

call your dealer. Do not attempt to install the appliance unless all parts are in good condition.

B. Correct installation of the glass/gems and proper placement and installation of the burner

assembly, are imperative to safe operation of your appliance. Problems WILL occur if all items
are not properly installed. Reference the INSTALLATION section.

C. When installing in a wood-burning fi replace, center the appliance in the fi replace while making

certain that no part of the assembly protrudes (forward) beyond the face of the fi replace.

DO NOT PUSH THE UNIT ALL THE WAY TO THE BACK.

D. The correct amount of glass/gems must be used on your burner system for it to operate properly.

You may use additional glass/gems, or lava granules to cover the fl oor of the fi replace. Please
read the entire DECORATIVE MEDIA PLACEMENT section for details.

E. DO NOT PLACE other accessories, such as wood chips, pine cones, or Lava Granules on

this appliance. These items will cause improper burning, sooting, and/or high levels of carbon
monoxide. Additional accessories may be placed around the burner system, as long as they do
not interfere with the burning of your gas appliance.

F. Due to high temperatures, this appliance should be located out of traffi c and away from

furniture/draperies.

G. A fi replace screen must be in place when this gas appliance is in operation. Unless other

provisions for combustion air are provided, the screen shall have an opening(s) for introduction
of combustion air.

H. Connecting directly to an unregulated L.P. tank can cause an explosion.

I. Special care is required if you are installing the unit into a SUNKEN FIREPLACE. You must raise

the fi replace fl oor to allow access to gas controls. This will ensure adequate airfl ow and guard
against sooting. Raise the fi replace fl oor using noncombustible materials.

J. A vent-free room heater having an input rating of more than 10,000 BTU per hour shall not be

installed in a bedroom (ANSI Z21.11.2).
If local codes allow, you may install a G8-xxR burner, having a rating of 9,500 BTU, in a bedroom.
An unvented room heater having an input rating of more than 6,000 BTU per hour shall not be
installed in a bathroom (ANSI Z21.11.2).

9

OPERATIONAL SAFETY INFORMATION

OPERATING YOUR UNVENTED GAS APPLIANCE SAFELY AND CORRECTLY

A. SOLID FUEL MUST NOT BE BURNED in a fi replace where this vent-free gas appliance

is installed.

B. GLASS DOORS MUST BE FULLY OPEN when this vent-free gas appliance is operating.

This appliance MUST NOT BE ON if glass doors are closed, as it can lead to sooting,
burner outages, and possibly explosion, causing damage or injury.

C. WARNING: DO NOT ALLOW DRAFTS INTO OR AROUND THE FIREPLACE. CLOSE

(SHUT) HEATING AND AIR CONDITIONING VENTS, RETURNS, AND OUTSIDE AIR
VENTS. DO NOT OPERATE FANS (WINDOW FANS, CEILING FANS, FLOOR FANS),
WHICH MAY ALTER FLAME PATTERNS. Sooting, excess carbon monoxide, or ODS

pilot outages may occur due to drafts.

D. WARNING: DO NOT USE A BLOWER INSERT, HEAT EXCHANGER INSERT, or any

other accessory that is not specifi cally certifi ed for use with this vent-free gas appliance.

E. Make sure there is adequate combustion and ventilation air when this gas appliance is

operating. You may need to crack the damper or open a window slightly.

F. THIS APPLIANCE MUST BE MAINTAINED IN A WELL-CLEANED CONDITION AT ALL

TIMES. REGULAR (AT LEAST ONCE PER YEAR) CLEANING OF THE BURNER AND
ODS PILOT IS REQUIRED BY A QUALIFIED PROFESSIONAL SERVICE TECHNICIAN.

G. To light this appliance, it may be necessary to purge the unit for longer than one minute

after long periods of non-use.

H. If you operate this vent-free gas appliance fueled by L.P., operating characteristics may

vary as the fuel in the tank approaches empty (less than 1/4 full). Sooting and other
increases in combustion by-products will occur. Turn off the appliance, refi ll the L.P. tank,
and have the burners cleaned.

I. During manufacturing, various parts of this unit are treated with oils or paints. Though not

harmful, they may produce annoying smoke and smells as they are burned off during initial
operation. This is a normal occurrence. Initial break-in period should last four to six hours;
maximum ventilation should be provided by opening windows, doors, or chimney fl ue.

J. Keep the area around your gas appliance clear of combustible materials, gasoline, and any

other fl ammable vapors/liquids. Provide adequate clearance for servicing and operation.
Be especially cautious if this gas appliance is installed in a basement or converted garage.

K. Do not place clothing or any fl ammable material on or near your vent-free gas appliance.

Matches, paper, garbage, or any other material must not be thrown on top of the glass/
gems, burner, or into the fl ame.

L. Young children should be carefully supervised when in the same room with this

appliance.

M. Children and adults should be alerted to the hazard of high surface temperatures and should

stay away to avoid burns or clothing ignition.

10

OPERATIONAL SAFETY INFORMATION (Cont.)

OPERATING YOUR UNVENTED GAS APPLIANCE SAFELY AND CORRECTLY

N. This appliance is intended for supplemental heating, and is not to be used as a

primary heating source. Water vapor produced by vent-free burner systems can create

moisture problems in a home when operated for extended periods of time. If condensation
begins to occur, open your damper or a window.

As a supplemental zone heater, this set should not be used more than six continuous
hours per day or more than 40 hours per week. More frequent use indicates that this
unit is being used as a primary heat source. The higher presence of carbon monoxide
generated by this amount of use can be considered unsafe.

O. If the gas quality is poor or pressure low, your ODS pilot may not stay lit, the burners

may produce soot, or the unit may backfi re. Contact your local gas supplier immediately.

P. This appliance is designed for adults to be present while in operation. Do not leave this

unit burning when unattended or while sleeping. This is an attended appliance.

Q. WARNING: Failure to keep the primary air opening(s) of the burner(s) clean may result

in sooting and property damage.

R. WARNING: All previously applied loose material must be removed prior to

reapplication. All replacement loose material must be purchased from the original
appliance manufacturer.

S. Unusually tight construction is defi ned as:

a. Walls and ceilings exposed to the outside atmosphere have a continuous water vapor

retarder with a rating of 1 perm (6x1011 kg per pa-sec-m2) or less with openings that
are sealed or use gaskets;

b. Weather stripping has been added on openable windows and doors; AND

c. Caulking or sealants are applied to areas such as joints around window and door

frames; between sole plates and fl oors; between wall-ceiling joints; between wall
panels; at penetrations for plumbing, electrical, and gas lines; and at other openings.

CLEANING AND SERVICING IMPORTANT INFORMATION

It is imperative that you maintain your unvented gas appliance
by having it cleaned and serviced regularly. A qualifi ed
professional service technician shall inspect and service this
unit at least annually. (Read and follow the CLEANING AND
SERVICING sections for details.)

Failure to provide reasonable and necessary maintenance as
outlined in the owner’s manual will cause your appliance to
malfunction and will void your warranty.

11

BURNER PARTS LIST

Note: Photos not to scale

4

2

ODS pilot assembly

1

5

24" Model shown

6

8

7

10

9

Bottom view

3

11

Replacement parts can be ordered
from your local Real-Fyre dealer.

Control valve (w/ refl ector removed)

18" model 24" model

Item Description Part No. Qty. Part No. Qty.

1. Burner assembly (w/ venturi tube) GG21-2-18 1 GG21-2-24 1

2.orODS pilot assembly (natural)
ODS pilot assembly (propane)

3.orControl valve (natural)
Control valve (propane)

4. Glass panels G21-06-18 2 G21-06-24 2

5. Refl ective covers (removable, shown installed) G21-03-18 2 G21-03-24 2

or Rose gold refl ective covers G21-03G-18 2 G21-03G-24 2

6. Piezo igniter P2-1 1 P2-1 1

7. On/Off switch SW-9 1 SW-9 1

8. 30" fl ex connector (w/ adapter) CK-10 1 CK-10 1

9. Remote kit (if equipped) RR-1A 1 RR-1A 1

10. Damper clamp DC-1 1 DC-1 1

11. Hammer screws (pair) G21-05 1 G21-05 1

ODS-0003
ODS-0004

SV-43

SV-43P

1
1

1
1

ODS-0003
ODS-0004

SV-43

SV-43P

1
1

1
1

Glass/gems are purchased & packaged separately. Amount varies depending on model size;

18" 10.0 lbs [(1) 10 lb bag]

24" 12.5 lbs [(1) 5 lb bag & (1) 7.5 lb bag]

Glass/gems are available in 5, 7.5, or 10 lb bags, in various colors; contact your dealer for further details.

12

WHEN USED AS A VENTED DECORATIVE APPLIANCE (PER ANSI Z21.60b-2004)

This appliance is for installation in a solid-fuel-burning fi replace (masonry fi replace or manufactured fi replace)
with a working fl ue and constructed of noncombustible material.

This burner system may be installed as vented decorative appliance in compliance with ANSI Z21.60b-2004
and National Fuel Gas Code, Section 6.6. The minimum permanent free opening of the fi replace chimney or
chimney damper must be met per the Chimney Vent Opening Table on pg 3 of this manual. Chimney damper
must be fi xed in a manner to maintain permanent free opening at all times. To accomplish this, install a screw
or bolt in the edge of the damper to prevent closing, or drill holes in the damper or remove the damper.

BURNER INSTALLATION

BEFORE PROCEEDING, CAREFULLY READ ALL OF THE IMPORTANT SAFETY INFORMATION

CONTAINED IN THIS OWNER’S MANUAL, INCLUDING:

A. Pre-Installation and Fireplace Preparation Safety Guidelines

B. Ventilation and Confi ned Space Information

C. Installation Safety Guidelines

IMPORTANT

Be sure you have read and understand all safety precautions and warnings

contained in this manual.

Note: To install the unvented gas burner system, the fi replace must have a gas-supply line that has

been installed by a qualifi ed professional service technician in accordance with all local codes.

Refer to the PARTS LIST when installing the burner system.

Tools Required:

1. Adjustable open-ended wrench

2. Pliers

3. Propane gas-resistant pipe compound or Tefl on

tape

CHECK GAS TYPE (natural or propane). The gas supply must be the same as stated on the burner
system rating plate. If the gas supply is different, DO NOT INSTALL. Contact the dealer for
immediate assistance.

WARNING

Do not connect this appliance directly to a high-pressure natural gas line or an unregulated propane tank.

4. Soapy water solution and brush for leak detection

5. Standard screwdriver

6. Manometer (for checking gas pressure)

WARNING: Failure to position these parts in accordance with these diagrams or failure

to use only parts specifi cally approved with this unvented burner system
may result in property damage or personal injury.

13

BURNER INSTALLATION (cont.)

Important: When the burner system is installed

outdoors, ensure it is not directly exposed to
the elements (precipitation, rain, wind, etc.).

REFER TO THE BURNER PARTS LIST WHEN FOLLOWING
THESE INSTRUCTIONS.

1. MAKE SURE THE FIREPLACE GAS SUPPLY IS
TURNED OFF.

Flex connector

Adapter

2. Locate the gas-supply stub inside the fi replace and

remove the cap, if attached (reference Fig. 14-1).

CAUTION: When removing the cap, make sure the stub does

not turn, loosening the connection inside the wall.

3. Place the burner system in the fi replace. Center the burner
in the fi replace. (Reference Fig. 14-2 for orientation.)

4. Be sure gas to the fi replace is off. Remove the adapter
that is loosely connected to the fl ex connector (coming off
of the burner system). Attach the adapter to the gas-supply
stub using a pipe compound resistant to all gasses. Tighten
securely. Then attach the open end of the fl ex connector
to the adapter. Tighten securely. (See Fig. 14-1.)

5. LEAK TEST: Turn on the fi replace gas supply, and test
at all connections for leaks using the appropriate soapy
water solution. If bubbles appear, a leak is present. Turn
off the gas and tighten at all connections. Repeat until
no leaks are present. If a leak persists, turn off the gas
supply and contact the local gas company or dealer.
NEVER USE A FLAME TO CHECK FOR LEAKS.

6. The burner system must be secured to the fi replace fl oor.
The unit has anchoring tabs located on the bottom ends.

1

With the unit centered, mark and then drill two

/4" pilot

holes, one on each side of the burner, on opposite ends.

Gas supply stub

Fig. 14-1 Connect gas supply

Fig. 14-2 Overall orientation (24" shown)

Fig. 14-3 Installing hammer screws

7. Reposition the burner over the pilot holes and insert the

provided hammer screws. Carefully hammer the screws
in as shown in Fig. 14-3.

8. Use a power drill to complete the fastening of the screws
(Fig. 14-4).

Note: Should the burner need to be removed for

servicing; fi rst unfasten the screw, then use a fl at

head screwdriver to pry up the anchoring tab until
the wedge anchor pops out. See Fig.14-5. The screw
assembly is reusable.

14

Fig. 14-4 Fastening hammer screws

A

(Remove)

B

(pry up)

Fig. 14-5 If removal is required

BURNER INSTALLATION (Cont.)

9. Each side of the burner has tabs designed to hold the

glass panels in place. First loosen the screws on the
tabs with a screwdriver. Then position a glass panel in
place, secure the tabs up against the panel, and fasten
the screws. Repeat for the opposite side. Reference Fig.
15-1 and Fig. 15-2.

10 . Remove the protective coating off of the refl ective front

covers. DO NOT use a sharp object to remove coating.
Install the covers onto each side of the burner system
(see Fig. 15- 3).

Turn off the gas supply prior to proceeding.

REMOTE SYSTEM (if equipped)

If the unit is equipped with a remote; read and follow the
separate instructions (packed with the remote) for complete
remote installation.

CONTROL SETTINGS

We recommend that before you install the decorative media,
you familiarize yourself with the control valve layout. This will
help you to be confi dent operating the burner system when
fully installed. See Fig. 15- 4 for typical control positions.

Fig. 15-1 Glass Panel Positioning

Fig. 15-2 Securing Glass Panel

Fig. 15-3 Front cover installed

OFF PILOT ON

Read settings here

Fig. 15-4 Control valve operating positions

IMPORTANT

For all valves, the air MUST be purged from the gas line before the pilot will light and burn properly. The
time needed to purge will depend on the length of the gas line to the unit and the amount of time since
the unit or gas line was last used. It may take several minutes before all the air is purged and the pilot
will light and burn properly. Reference the LIGHTING INSTRUCTIONS section in this manual.

IMPORTANT

Check the gas pressure with the system burning and the control fully ON.

The burner system and its main gas valve must be disconnected from the gas-supply piping system during any
pressure testing of that system at test pressures in excess of
isolated from the gas-supply piping system by closing its equipment shutoff valve during any pressure testing
of the gas-supply piping system at test pressures equal to or less than 1/2 psig (3.5 kPa). This is accomplished
by closing the gas-supply line valve.

1

/2 psig (3.5 kPa). The burner system must be

15

CHECKING GAS PRESSURE

Check the valve regulator pressure at the pressure inlet point.
Turn the inlet screw counterclockwise 2 or 3 turns and then
place the tubing of the pressure gauge over the pressure
inlet point. (The test “inlet” tap is marked IN.) After taking
the pressure reading, turn the inlet screw clockwise fi rmly to
reseal. Do not over-torque. Check for gas leaks.

Note: Gas pressure should be checked after connecting the

gas and prior to any further installation.

Inlet

Outlet

GAS PRESSURE SPECIFICATIONS

NATURAL GAS PROPANE GAS

Outlet pressure reading:
(Flame adjustment on high)

Inlet pressure reading

Max. 10.5" w.c.

3.5" w.c.

Min. 5" w.c.

Fig. 16-3 Control valve

Outlet pressure reading:
(Flame adjustment on high)

Inlet pressure reading

10" w.c.

Max. 13" w.c.

Min. 11" w.c.

16

DECORATIVE MEDIA PLACEMENT (GLASS OR GEMS)

GLASS/GEMS PLACEMENT (purchased separately)

CAUTION: Glass pieces may have sharp edges. Be careful

handling the glass. Use hand protection, such as
gloves, if necessary.

Glass/gems (purchased separately) must be installed on the
burner for the system to operate properly. See the table below
for correct amounts of media for each model. Glass/gems are
available in various colors; contact your dealer for further details.

Pour the glass/gems directly on top of the burner so that the
burner pan is covered completely and evenly (see Fig. 17-1).

(Gems shown in burner)

Model Size

Correct Amount of

Fyre Glass/Gems to Use

18" 10.0 lbs
24" 12.5 lbs

Important: When installing glass on your burner; DO NOT

use the fi ne glass particles that have settled
at the bottom of the glass bag. These particles
will adversely affect the fl ame pattern.

Important: Do not add any additional glass/gems to this

burner system. Any additional glass/gems may
cause unsafe operation.

WARNING: All previously applied loose material must be

removed prior to reapplication. All replacement
loose material must be purchased from the
R.H. Peterson Co.

DECORATIVE MEDIA ON FIREPLACE FLOOR
(optional)

Glass, gems, or Lava-Fyre Granules may be placed on the
fi replace fl oor as an enhancement to the burner system.

Fig. 17-1 Glass/gems placement

(Glass shown on fl oor)

Fig. 17-2 Decorative media fl oor placement

If purchased; spread the decorative media on the fl oor of the
fi replace, around all sides of the burner system. See Fig. 17-2
for an example (refl ective black glass shown).

CAUTION: DO NOT place any of this additional media into

or onto the burner system .

CAUTION: BURN HAZARD. GLASS AND/OR GEMS ON BURNER SYSTEM WILL REMAIN HOT

FOR SOME TIME AFTER USE. You must maintain the placement as shown to ensure proper
operation of the burner system. If you need to reposition any media to maintain the proper
layout, use heat-resistant gloves or allow media adequate time to cool before handling.

17

DAMPER CLAMP INSTRUCTIONS (IF APPLICABLE)

The damper clamp with hex bolt (Fig. 18-1) is provided as a means to prevent
full closure of the damper blade. The clamp is easily attached to most damper
blades with pliers or a wrench, and must be permanently installed. The clamp
is designed to prevent accidental closure of the damper when installed as
illustrated (
the permanent vent opening specifi ed in Table
3-1, have a permanent stop installed, remove the
damper blade, or have the damper cut to provide
the minimum permanent opening required.

Fig. 18-2 and Fig. 18-3). Should the clamp not fi t, or fail to provide

Damper clamp

Set screw

Closed

Fig. 18-1

Open

Fig. 18-2 Fig. 18-3

CLEANING AND SERVICING SAFETY INFORMATION

Note: Regular cleaning and servicing will be necessary to ensure proper ODS pilot operation and proper burn

characteristics.

1. Always shut off the gas to the burner system while performing service work.

2. Allow the burner system to cool before servicing.

3. Installation, service, and repair must be done by an NFI Certifi ed or other qualifi ed professional
service technician. The appliance MUST be inspected before use, and cleaned at least annually to
prevent burner shutdown, sooting, odors, etc. by a qualifi ed professional service technician. It must
be checked for clean burning operation and proper ODS pilot appearance, with the correct tools to
service this unit. More frequent cleaning may be required. Excessive lint can build up on this unit from

carpeting, bedding material, pet hairs, or other particles in the air. It is imperative that all control components
and compartments, burner(s), and circulating air passageways of the appliance be kept clean and free of
all obstructions. The ODS pilot is especially sensitive to a dirty environment and will not function properly if
dirty. Make certain all air openings are clean and free of obstructions, including:

a. The air intake openings on the ODS pilot assembly.

b. The ODS pilot opening.

c. The air shutter on the burner.

WARNING: Failure to keep the primary air openings of the burner clean may result in sooting and property damage.

d. All of the ports on the burner. (See the CLEANING AND SERVICING section.)

4. Any safety screen or guard removed for servicing must be replaced prior to operating this burner
system.

Fig. 18-4

ODS pilot (on side)

ODS pilot
opening

Burner ports

Gas valve
(behind refl ective cover)

Fig. 18-5

ODS pilot

Air intake
openings

(on each side)

18

CLEANING AND SERVICING

Only limited cleaning will be required under normal use of the burner system.

TO CLEAN THE BURNER SYSTEM

1. Remove the glass/gems. Use a vacuum cleaner to remove loose

particles from all surfaces of the system. Do not use cleaning fl uids.

2. Dust the assembly and the burner. Using a compressed air duster
(commonly available at computer, electronic, or offi ce supply stores);
blow through all of the burner ports. See the burner fi gure on the
previous page for locations.

ODS pilot
opening

ODS pilot gas line
connects here

3. Reinstall the glass/gems as instructed in this manual.

If, after a period of use, the fl ames start to exhibit unusual shapes and

Air intake
openings

(on each side)

behavior, or the burner fails to ignite smoothly, the burner ports may require
some cleaning. If this happens, it is preferable to contact the nearest dealer

Fig. 19-1

to get the burner system serviced.

Do not remove the rating plates or the warning tags. These are an integral safety and identifi cation
component of this appliance.

During periods of heavy use, inspect the burner system frequently for evidence of sooting. If sooting is present,
discontinue use until the source of sooting is corrected.

CLEANING AND SERVICING THE ODS PILOT

Periodic cleaning and maintenance of the burner system is recommended to ensure that the burner system operates
properly. Cleaning of the ODS pilot system is an important part of the maintenance program.

This ODS pilot cleaning procedure must be performed by a qualifi ed professional service technician familiar
with the specifi c characteristics of the burner system.

1. Turn the burner system to the OFF position and allow it to cool. Inspect the ODS pilot area (see Fig. 19-1) for any

visual contamination or debris (usually lint, hair, spider webs, or small insects). Lightly brush off all external
surfaces while vacuuming loosened debris from the ODS pilot opening. Be careful not to brush any foreign

material into the ODS pilot opening.

2. Clean out the air intake openings (see Fig. 19-1) by lightly brushing around the openings while vacuuming.

Note: It is very important that the air intake openings be kept clear of debris. Should the openings become

blocked, the ODS pilot system will not operate properly.

3. Light the ODS pilot according to the relevant LIGHTING INSTRUCTIONS page. Periodically verify the ODS
pilot fl ame appears as shown in the CHECKING THE ODS PILOT FLAME APPEARANCE section.

4. If the ODS pilot fl ame does not burn as indicated in the instructions, extinguish the ODS pilot by turning the
valve to the full OFF position. Using a compressed air duster, insert the fl exible nozzle through the air intake
openings, ensuring that the nozzle is pointed toward the ODS pilot opening (see Fig. 19-1). Blow air through
the intake openings to clear out any debris that may be in the system.

5. Relight the ODS pilot and inspect it to be sure it is burning as shown in the instructions. If not, extinguish the

1

ODS pilot and turn off the gas supply to the burner system. Using an adjustable or a

/4" wrench, disconnect

the ODS pilot gas line (see Fig. 19-1) from the valve.

6. Insert the fl exible nozzle of the compressed air duster and blow air into the input end of the ODS pilot gas line
to remove any blockages. Do not blow air directly into the ODS pilot opening. Blow air in the direction

of the gas fl ow.

7. Reinstall the ODS pilot gas line and check for leaks.

8. Light the ODS pilot to make sure it is operating properly (see LIGHTING INSTRUCTIONS).

9. If the ODS pilot still does not operate properly, the ODS pilot may need to be replaced with the same model

as the one on the burner system.

19

OPERATING THE BURNER SYSTEM

Observe the fl ames. The main burner fl ames should be blue at the base and a
combination of blue/yellow at the body and at the tips. They should be 5" to 8" above
the glass/gems, with the center fl ame being the tallest (see Fig. 20-1).

Every Real-Fyre burner system leaves the factory tested and quality checked to
ensure that it has been manufactured to the strict specifi cations to which it was
submitted and approved for certifi cation. This check includes an operational test
to ensure both satisfactory combustion and operation.

Each installation site for this appliance presents its own unique combustion environment. Specifi c factors such as
weather-tightness of the home, size of the room in which the burner system is installed, central heating, ceiling
fans, altitude, drafts, pet hair, carpet lint, dryer lint, the size of the fi replace, paint or soot inside the fi replace, etc.
all have an infl uence on the proper operation of this appliance and its ODS pilot system. A normally operating
burner system will demonstrate the following characteristics:

• A lively, realistic fl ame. The fl ame will be blue/yellow.

• Clean-burning combustion that will produce no soot or smoke after normal break-in.

• Production of no odor, other than normal odors associated with the combustion of propane or natural gas.

• Production of water vapor. Water vapor helps to increase indoor humidity, which may be benefi cial during the
dry heating season.

If you operate the burner system fueled by propane gas, operating characteristics may vary as the fuel in the

1

tank approaches empty (less than

/4 full). Sooting and other increases in combustion by-products will occur.

Turn off the burner system and refi ll the propane tank.

Fig. 20-1

CHECKING THE ODS PILOT FLAME APPEARANCE

WARNING: NO ADJUSTMENTS ARE TO BE MADE TO THE ODS PILOT SYSTEM. TAMPERING WITH THIS

SYSTEM CAN BE EXTREMELY HAZARDOUS.

When installing the burner assembly, it is important to visually check the ODS pilot fl ame and the burner fl ames.

1. The ODS pilot fl ame must be present when the burner is operating. The fl ame should touch the top of the
thermocouple tip (Fig. 20-2).

2. If the ODS pilot fl ame does not touch the top of the thermocouple tip, then the main burner will not function
properly (see Fig. 20-3 for incorrect ODS pilot fl ame).

3. With the burner off and the ODS pilot fl ame off, and the assembly cool, check the burner assembly, air intake
openings on the ODS pilot, and air shutter openings on the burner for any blockages that could affect the
operation of the ODS pilot fl ame.

ODS Pilot for 12 valve

(NG shown)

Correct ODS pilot fl ame

Fig. 20-2

Incorrect ODS pilot fl ame

Fig. 20-3

20

LIGHTING INSTRUCTIONS - SERIES 12 VALVE

IN

TH

TP

TH

TP

IN

OUT

FOR YOUR SAFETY, READ BEFORE LIGHTING

WARNING

If you do not follow these instructions exactly, a fi re or explosion may result, causing property

damage, personal injury, or loss of life.

Do not use this appliance if any part has been underwater. Immediately call for a qualifi ed professional service technician
to inspect the appliance and to replace any part of the control system and any gas control that has been underwater.

The Real-Fyre

The Real-Fyre® burner system has an ODS (Oxygen Depletion Sensor) pilot which can be lit by hand using a match or lighter.

on the burner, or by hand using a match or long necked lighter. When lighting the ODS pilot, follow these instructions exactly.

When lighting the ODS pilot, follow these instructions exactly.

BEFORE LIGHTING, smell all around the burner area for gas. Be sure to smell next to the fl oor as some gas is heavier than
air and will settle on the fl oor. IF YOU SMELL GAS, FOLLOW THE INSTRUCTIONS ON P. 1.

Use only your hand to push in or turn the gas control knob. Never use tools. If the knob will not push in or turn by hand, don't
try to repair it. Call a qualifi ed professional service technician. Force or attempted repair may result in fi re or explosion.

®

burner system has an ODS (Oxygen Depletion Sensor) pilot that can be lit by using the built in piezo ignitor switch

LIGHTING THE ODS PILOT

To read the safety valve control knob (Fig. 21-1),
read the marking nearest the teardrop-shaped metal
pointer.

1. If the safety valve control knob is in the PILOT
position, push in slightly on the knob and rotate it
clockwise

to the OFF position.

2. Release knob and wait fi ve minutes.

3. Turn safety valve knob counterclockwise to the
PILOT position. (Only the ODS pilot gas will fl ow

when the knob is pushed in.)

4. Place a long match or a butane lighter at the ODS

4. Push and hold the safety valve knob fully in and

pilot burner, and at the same time, push the safety

push in the piezo ignitor button several times until

valve knob fully in. The ODS pilot will light.

the ODS pilot lights.

5. Hold the safety valve knob in for approximately 60
seconds before releasing.

6. If the ODS pilot does not stay lit, turn the safety
valve knob clockwise

to the full OFF position.

Wait fi ve minutes, then repeat steps 3 through 5.

IGNITING THE MAIN BURNER

With the ODS pilot lit, turn the safety valve knob

counterclockwise to the ON position. Flip the switch

control to the ON position and the burner will light.

Refer

to the PARTS LIST for the switch location.

SHUTTING OFF THE MAIN BURNER

Flip the switch control clockwise to the OFF position.
The ODS pilot will remain lit.

SHUTTING OFF THE ODS PILOT

Be sure the switch control is OFF and depress and turn
the safety valve knob

Switch

Wiring harness

Wiring harness

To remote

To remote
(if applicable)

(if applicable)

clockwise to the OFF position.

Switch

ODS pilot

ODS pilot
gas port

gas port

ODS pilot

HI/LO fl ame
height knob

ODS pilot
cap screw

cap screw

When shutting your burner down, be sure to TURN THE
FLAME FULLY OFF (to PILOT or OFF). Make sure the
burner is completely off for one minute before relighting.

ADJUSTING THE ODS PILOT

a. The ODS pilot fl ame should encircle the generator

tip, and is preset at the factory (

Fig. 21-2).

Ordinarily, the ODS pilot will not require field
adjustment.

b. If adjustment is necessary, remove the cap screw

(

Fig. 21-1) and turn the smaller gas adjustment

screw inside
ODS pilot fl ame, and

counterclockwise to increase the

clockwise to decrease

the ODS pilot fl ame. Replace the cap screw.

MAINTENANCE

Your pan burner is equipped with a safety ODS pilot
that will shut off the gas supply in case the ODS pilot is
not burning or functioning properly. Make sure the ODS
pilot is adjusted properly and that the generator spade
clips are tightly connected to the terminal screws on
the valve. If the ODS pilot will not stay lit, call your local
gas utility or gas supplier.

A periodic check of the following should be performed
at least annually by a qualifi ed professional service
representative:

1. Valves and switch for proper operation.

2. Flue system for rust, damage, or leaks.

3. Damper operation.

4. Orifi ces for dirt or other foreign matter.

5. Visual check on the burner.

If this unit was shipped with a remote, or if a remote
system was installed later, read and follow the
separate remote instructions to operate the burner
remotely.

Flame touching

TH

TP

TP

TH

Fig. 21-1

IN

IN

OUT

Safety

Safety

valve

valve

control

control

knob

knob

Note: ODS pilot fl ame should encircle top of the thermopile

Fig. 21-2 Lighting the ODS pilot

Thermocouple

21

NOTES PAGE

Please use this page to record any information that you may want to have at hand.

22

TROUBLESHOOTING

• ONLY A QUALIFIED PROFESSIONAL SERVICE PERSON SHOULD SERVICE AND REPAIR THIS APPLIANCE.

• TURN OFF UNIT AND ALLOW TO COOL BEFORE TROUBLESHOOTING

1)

BURNER SHUTTING DOWN DURING OPERATION

POSSIBLE CAUSE SOLUTIONS

A. Insufficient or excessive gas

pressure

B. Foreign debris in or around the

fireplace and around the air
intakes of the ODS pilot

C. Room size (unconfi ned space) C. 50 cu. ft. is required for every 1,000 BTU. Multiply the room’s length x width x

D. Flue area, fi replace, or damper

dirty from soot

E. Fans, furnaces, air conditioning

vents, returns, or fireplace
outside air vents near or blowing
into fi replace may create drafts,
altering fl ame patterns

F. Blockages on burner F. Vacuum any Lava Granules or material that may have fallen onto burner port area.

G. Fireplaces with high top cavities

can accumulate by-products
of combustion, which can start
recirculating, causing shutdown

H. Insuffi cient air circulation H1. Check glass / gems placement and sizing of burner system (check your owner’s

A1. Check gas pressure (Read G.- I. of IMPORTANT PRE-INSTALLATION AND

FIREPLACE SAFETY INFORMATION section, & check with local gas company).

A2. Other gas appliances may be on the same gas line, dropping gas pressure to the

burner system. Check pressures with everything operating to ensure adequate
pressure.

B. Dust, carpet fi bers, paper, spider webs, pet hair, etc. in fi replace or on burner assembly

can affect operation of burner and ODS pilot assembly. Clean out debris and vacuum
around burner for accumulated dust. Vacuum or use compressed air to clean out the
ODS pilot assembly area, air shutter hole, burner orifi ce(s), and ODS pilot air intake
openings. Blockage in this area will affect the operation of the ODS pilot assembly.

height by 20 (L x W x H x 20). If resulting number is less than the BTU rating of
the burner, ODS pilot outages may occur. Provisions for adequate combustion and
ventilation air must be made (see VENTILATION AND COMBINED SPACE SAFETY
INFORMATION).

D. Clean around, above, and under damper thoroughly. Clean fi replace, removing loose

material, including soot and creosote.

E. Eliminate drafts by closing heating and air conditioning vents, returns, and closing

outside air vents. Fans blowing directly into the fi replace should be turned off when
set is operating.

G. Open window or damper slightly. Move burner forward if possible, or otherwise

increase ventilation.

manual for proper placement and requirements). Reposition burner closer to the
front of fi replace. (Note: Do not place burner too close to combustibles.) (See
INSTALLATION SAFETY GUIDELINES section.)

H2. Check for sunken fi replace, excessive lava rock, or other accessories packed too

tightly against burner or high bottom lip on glass door. Open window or damper slightly.

I. Fireplace too small for unit I. Ensure minimum requirements are met (see FIREPLACE SIZE REQUIREMENT

section).

J. At high altitude, too much heat

or moisture can cause ODS
pilot to shut down system

K. ODS pilot flame lifting off

thermocouple/generator

L. Pilot (remote-capable) L. Contact your dealer for instructions on replacement.

M. Soot inside burner M. Take burner tube out of unit and shake it or tap it to loosen soot inside burner. Clean

N. Log placement N. Your logs may have notches for correct placement. The burner may have brackets

J. Open a window or the damper slightly or otherwise increase the ventilation. Your set

may not be certifi ed for use over 2,000 feet. Check your owner’s manual.

K. Check gas pressure (see section A1).

thoroughly and place burner tube back onto unit.

for correct placement. Make sure log set is placed in proper position (see LOG
PLACEMENT) so there is no fl ame impingement on the log set.

23

TROUBLESHOOTING (Cont.)

POSSIBLE CAUSE SOLUTIONS

2)

A. ODS pilot fl ame lifting off thermocouple/generator A. Check gas pressure (see Section 1, A1 of this table).

B. Piezo spark not lighting ODS pilot B. Check to make sure piezo is sparking when pressing / turning

C. Gas supply off/manual shutoff valve closed C. Turn on gas supply or open manual shutoff valve.

D. Air in gas line D. Hold control knob to bleed the line and repeat LIGHTING

3)

HIGH CO - CARBON MONOXIDE DETECTORS IN HOME TURNING ALARM ON

A. High CO levels A. TURN OFF UNIT IMMEDIATELY.

4)

A. High room humidity and cold walls or windows will

create condensation in room

5)

A. Low gas pressure A. Check gas pressure (see Section 1, A1 of this table).

B. Propane tank running low B. Fill tank completely.

ODS PILOT WILL NOT LIGHT

ignitor. (Note: You may need to press / turn ignitor several times
to ignite ODS pilot.) See LIGHTING INSTRUCTIONS section.

INSTRUCTIONS until air is removed.

B. Call a qualifi ed professional service technician or your gas supplier.

CONDENSATION

A. Open a window or damper slightly.

LOW FLAME HEIGHT

6)

A. Top burner lights; bottom burner has delayed

A. Burner orifi ce(s) clogged

ignition or does not light

B. Burner orifi ce(s) clogged B. Clean burner orifi ce(s).

7)

A. Ignitor electrode wire loose A. Check wiring and reconnect any loose wiring

B. Ignitor electrode positioned incorrectly B. Contact your dealer for service

NO SPARK AT ODS PILOT WHEN IGNITOR IS PRESSED / TURNED

8)

A. New burner system (break-in period) A. Burn unit for four to six hours with damper, doors, or windows open.

B. Odors created by aerosol sprays, detergents,

household chemicals, and insecticides

C. Gas leak C. Locate gas leak and correct all leaks.

D. New home, new carpet, or new paint D. When these odors are drawn into the fi replace, this may cause

BURNER NOT BURNING EVENLY

A1. Check gas pressure. Can be caused by too small of a gas line

A. Clean burner orifi ce(s).

(see Section 1, A1 of this table).

A2. Low propane fuel gas level. Vacuum burner tube for soot blockage

and fi ll propane tank.

A3. Flash tube (if present) blocked. Clear blockage.

ODORS

Allow odors to dissipate.

B. When these odors are drawn into the fi replace, this may cause

objectionable odors. Thoroughly ventilate the area before restarting
your burner system.

objectionable odors. Thoroughly ventilate the area before restarting
your burner system.

24

TROUBLESHOOTING (Cont.)

POSSIBLE CAUSE SOLUTIONS

9)

A. Low gas pressure A. Check gas pressure (see Section 1, A1 of this table).

B. Drafts in room B. Eliminate drafts by closing heating and air conditioning vents,

C. Air shutter(s) blocked C. Burner air shutter(s) are blocked with debris. Vacuum debris in and

®

D. Using a product other than Real-Fyre

with burner

E. Using natural gas burner on propane gas or

propane burner on natural gas

F. Adding any accessories to burner system F. Shut down burner system and take off any accessories that do not

G. Blocked orifi ce(s) or air shutter(s) G. Dust, lint, fi bers, paper, spider webs, pet hair, etc. in the fi replace

H. Log placement H. Some log sets have notches on the bottom front and rear logs to

I. Too many embers on the ember burner (where

fi tted)

glass/gems

SOOTING

returns, and outside air vents. Fans blowing directly into fi replace
should be turned off when system is operating.

around burner area.

D. Make sure only Real-Fyre® glass / gems are used with your vent-

free burner.

E. Make sure burner is set up for the gas you are using. Check

nameplate attached to burner. Call your dealer immediately if
nameplate does not match the gas you are using.

belong with the system.

and on the burner assembly can affect the operation of the burner
and the ODS pilot assembly. Clean out the debris and vacuum
around burner for dust that may have accumulated over time.
Vacuum the ODS pilot assembly and over the air shutter holes.
Any blockages in this area will affect the operation of the ODS
sensor.

restrict any side-to-side movement. The log support/main burner
brackets restrict any forward or backward movement. Make sure
log set is placed in its proper position as instructed in the owner’s
manual, so there is no fl ame impingement on log set.

I. Remove any additional embers not included with your vent-free gas

log set. Important: DO NOT ADD ANY ADDITIONAL EMBERS

TO THIS LOG SET. ANY ADDITIONAL EMBERS MAY CAUSE
UNSAFE OPERATION.

10)

A. Haven’t held knob in long enough A. Hold knob in for 1 minute and release. If the knob doesn’t hold,

11)

A. Burner may be cold or may have not been used

for a prolonged period of time

B. Air in gas line B. Contact your gas company.

C. Clogged air openings C. Clean all air openings.

12)

A. Flash tube blocked A. Clear fl ash tube of all obstructions, especially around the bottom.

WARNING: If the gas quality is bad, the burners will produce soot and/or your pilot will not stay lit.
Contact your gas company.

ODS PILOT WILL NOT STAY LIT WHEN KNOB IS RELEASED

contact your dealer for service ( valve replace or new ODS).

WHISTLING NOISE COMING FROM BURNER

A. Allow burner to warm up on low.

POPPING NOISE COMING FROM BURNER

25

WARRANTY

PETERSON VENT-FREE DECORATIVE GAS APPLIANCE

LIMITED WARRANTY

Robert H. Peterson Co. ("RHP") warrants your Real Fyre® vent-free decorative gas appliance to be free from defects in material
and workmanship.

Peterson vent-free ceramic refractory gas logs are warranted for as long as you own them (lifetime).

Peterson vent-free burner component parts, except valves, ODS pilots, and controls, are warranted for TEN (10) YEARS. Peterson
vent-free outdoor stainless-steel burners are warranted for FIVE (5) YEARS.

Peterson glass, gems, and nuggets are warranted for FIVE (5) YEARS.

All Peterson valves, ODS pilots, and controls are warranted for ONE (1) YEAR (excluding batteries).

A COPY OF YOUR SALES SLIP FOR PROOF OF PURCHASE IS REQUIRED

This warranty applies to the original purchaser for products installed in the United States or Canada and operated and maintained as intended for
single family residential usage. It commences on the date of purchase and is valid only with proof of purchase.

This warranty does not cover components becoming defective through negligence, misuse, use not in compliance with the Installation & Owner’s
Manual, accidental damage, improper handling, improper storage, improper installation, lack of required routine maintenance (as specifi ed in the
Installation & Owner’s Manual), electrical damage, local gas impurities or failure to protect against combustibles. Product must be installed (and gas
must be connected) as specifi ed in the Installation & Owner’s Manual by a qualifi ed professional installer. Modifi cations which are not specifi cally
authorized will void this warranty. Accessories, parts, valves, remotes, etc when used must be Peterson product or warranty is void. Warrantied items
will be repaired or replaced at Peterson’s sole discretion.

This warranty does not apply to rust, corrosion, oxidation, or discoloration unless the affected component becomes inoperable. This warranty does
not cover labor or labor related charges .

This warranty specifi cally excludes liability for indirect, incidental, or consequential damages. Some states and provinces do not allow the exclusion
or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specifi ed legal rights, and
you may have other rights that vary from state to state or province.

For additional information regarding this warranty, or to place a warranty claim, contact the R. H. Peterson dealer where the product was purchased.

TO REGISTER YOUR PRODUCT ONLINE GO TO: WWW.RHPETERSON.COM,

AND CLICK ON PRODUCT REGISTRATION. THANK YOU FOR YOUR PURCHASE.

Quality Check Date:_________________

Burner Orifi ces Nat. L.P. Leak Test: ___________ Model#: ___________________

Main: ____ ____ Burn Test: ___________ Serial#: ___________________

Other: ____ ____ Gas Type:

Robert H. Peterson Co. • 14724 East Proctor Avenue • City of Industry, CA 91746

Nat. / L.P. Air Shutter: ___________________

Inspector: ___________________

26