Real Flame Captiva Island Series, Captiva Island 2 sided, Captiva Island 3 sided Installation & Operating Manual
CAPTIVA ISLAND
®
BALANCED
FLUE SPACE HEATER
INSTALLATION & OPERATING MANUAL
The Captiva Island gas fire is approved to be installed as a zero clearance firebox
and are designed to operate on Natural Gas and Propane (LPG) gases ONLY.
Approval Number GMK10060.
VERSION 14
WARRANTY INFORMATION
The benefits provided to you under the following warranty are in addition to any other rights and remedies available to
you under the law.
1. Warranty
If:
(a) during the first 15 years from the date of purchase (Firebox Warranty Period), there is a defect in the firebox of the
Real Flame Gas Burner; or
(b) during the first 2 years from the date of purchase (Parts Warranty Period), there is a defect in the gas valves or
other parts of the Real Flame Gas Burner,
due to improper workmanship or material, Real Flame will replace or repair the Real Flame Gas Burner without
charge. Any replacement product is warranted only for the time remaining on the original Firebox Warranty Period
or the Parts Warranty Period as relevant.
2. Registration
You must register to receive the benefit of this warranty by completing the warranty registration on our website
(www.realflame.com.au) or completing and mailing the attached registration card within 30 days of purchase of
your Real Flame Gas Burner (or, if the Real Flame Gas Burner is fitted to a new home, within 30 days of the date
of settlement of purchase of such new home).
3. Exclusions
Real Flame is not obliged to replace or repair the Real Flame Gas Burner under clause 1 if:
(a) it has been improperly stored, installed, connected, used, operated or repaired, or damaged, abused, tampered
with, altered (without our written approval), or not maintained in strict accordance with our installation and
operating instructions; or
(b) it has been installed in an outdoor setting.
4. Limit of Liability
The warranty provided under this warranty is limited to replacement or repair of the Real Flame Gas Burner only,
at our option. To the extent permitted by law, Real Flame excludes liability for consequential loss or any other loss
or damage caused to property or persons arising from any cause whatsoever, and damage arising from normal
wear and tear.
5. Claiming under the Warranty
In order to claim under this warranty you must, within the Firebox Warranty Period or the Parts Warranty Period
(as relevant), contact Real Flame, providing the original proof of purchase and the details below:
Supplier Name___________________________________________________________________________
Date Of Purchase / settlement of property if new home _________________
Model / Serial Number_______________________
This warranty does not cover the cost of claiming under the warranty or transporting the Real Flame Gas Burner to and
from the supplier.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure
does not amount to a major failure.
If you would like to speak to someone about your Real Flame Gas Burner or claiming under this warranty, please
contact the Real Flame Service Warranty Desk on 1300 554 155.
Glen Dimplex Australia Pty Ltd ACN 69 118 275 460
Head Office: 1340 Ferntree Gully Road, Scoresby 3179
Telephone: (03) 8706 2000 Facsimile: (03) 876 2001
2
WARNING
The “Captiva Island” has a primary safety glass fitted in front of the inner glass panels. This safety glass is
fitted to the appliance to reduce the risk of injury from burns and at no time should this glass be permanently
removed. NOT INTENDED FOR FIREPLACE INSERT. For protection of young children or the infirm, a
secondary guard is required.
he appliance is not intended for use by persons (including children) with reduced physical, sensory or
T
mental capabilitites, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
INSTALLATION NOTICE
The installation of this appliance is only to be carried out by an authorised person in accordance
with the Manufacturer’s Instructions, local gas fitting regulations, AS5601-2013 installation code for
gas burning appliances and any other relevant statutory regulations.
In all cases the installation of this appliance shall meet the requirements as set out in AS5601-2013.
NOTE: Not intended for fireplace insert.
Do not install in a fireplace.
NOTE: A slight smell may be apparent for the first few hours of use. This is due to the heat resistant
paint curing. It is recommended to open windows in the room for the first lighting of the fire. In some
instances a slight discolouration may occur inside the firebox. This is a normal condition and is not
covered by warranty.
This heater is designed to have a luminous flame and may exhibit a slight carbon deposit.
IMPORTANT SAFETY NOTICE
DO NOT PLACE ARTICLES ON OR AGAINST THIS APPLIANCE.
DO NOT USE OR STORE FLAMMABLE MATERIALS IN OR NEAR THIS APPLIANCE.
DO NOT SPRAY AEROSOLS IN THE VICINITY OF THIS APPLIANCE WHILST IT IS IN OPERATION.
CARE MUST BE TAKEN TO ENSURE THAT ANY RETURN AIR REGISTER OR EXHAUST SYSTEM
DOES NOT ADVERSLEY AFFECT THE OPERATION OF THE APPLIANCE OR DRAUGHT OF
CHIMNEY OR FLUE.
DO NOT MODIFY THIS APPLIANCE.
DO NOT OPERATE WITH GLASS PANELS REMOVED FROM THIS APPLIANCE.
WARNING
The outer glass panel gets extremely hot! Precaution should be taken and young children
supervised at all times when heater is operating.
SERVICING
It is recommended you service your gas fire every 2 years as a minimum.
CORD REPLACEMENT
Electrical cord replacement must be undertaken by qualified and trained personnel only.
3
CONTENTS
Contents .................................................................................................................4
Data Plate ...............................................................................................................5
Zero Clearance introduction ...................................................................................6
imensions 2 sided ................................................................................................7
D
Dimensions 3 sided ................................................................................................8
Timber frame installation.........................................................................................9
Fluing options........................................................................................................11
Ceramic set up and installation procedures..........................................................12
Servicing and maintenance ..................................................................................14
Parts list ...............................................................................................................18
Flue termination (cowls) regulations .....................................................................19
Remote control operating guide............................................................................20
Electrical diagram .................................................................................................23
Real Flame contact information ............................................................................24
4
DATA PLATE (Affixed to the base of the unit for reference to gas pressure & consumption)
ODEL CAPTIVA ISLAND SERIAL NO. DATE OF MANUFACTURE
M
GAS TYPE APPROVAL: GMK10060
NATURAL GAS @ 0.95 kPa Test Pressure Point (High) Injector Size Gas Consumption
2 x 2.55 mm 43 Mj/hr
PG @ 2.65 kPa Test Pressure Point (High) Injector Size Gas Consumption
L
2 x 1.30 mm 43 Mj/hr
NATURAL GAS @ 0.50 kPa Test Pressure Point (Low) Injector Size Gas Consumption
x 2.55 mm 33 Mj/hr
2
LPG @ 1.50 kPa Test Pressure Point (Low) Injector Size Gas Consumption
2 x 1.30 mm 33 Mj/hr
5
CAPTIVA ISLAND ZERO CLEARANCE MODEL
INTRODUCTION
The Real Flame “Captiva Island” is a log/coal or pebble effect space heater for use with Natural
Gas and Propane.
The Real Flame warranty will be voided by, and Real Flame disclaims any responsibility for the
following actions:
• Modification of the space heater and/or components including balanced flue assembly or
glass door.
• Use of any component part not manufactured or approved by Real Flame in combination
with this “Captiva Island” fireplace system.
• Installation other than as instructed in this manual.
CAUTIONS
• Due to its high operating temperature, the appliance should be located out of traffic and
away from furniture and draperies.
• Children and adults should be alerted to the hazards of the high surface temperature, which
could cause burns or clothing ignition.
• Young children should be carefully supervised when they are in the same room as the
appliance.
• Clothing or other flammable materials should not be placed on or near the appliance.
SELECTING YOUR APPLIANCE LOCATION
Your appliance may be installed in any location that is free of ducted return air vents or electrical
wiring and plumbing. Safety, as well as efficiency of operation, must be considered when selecting
the heater location. Try to select a location that does not interfere with room traffic, and offers
access for the Balanced Flue terminal installation. Refer to AS5601-2004 for minimum clearances
for Balanced Flue termination.
WARNING
When this appliance is installed directly on carpeting, tile or other combustible materials other than
wood flooring, the appliance should be installed on a metal or wood panel extending the full width
and depth of the appliance.
Should your heater exhibit abnormal operation, unusual flame, odours, excessive glass
discolouration or failure to operate, please switch off and have the appliance serviced by a
qualified personnel.
WARNING
Transit material such as cardboard packaging, pallet, plastic wrap, glass warning labels and burner
media protection label must be removed prior to use of appliance.
6
DIMENSIONS
BC
D E F
G
H
I
J
B
C
ABCDEFGH
Captiva Island 2 sided
870 560 1100 940 160 100 180 100
J
I
245 115
Captiva Island 2 sided trim
ABC
890 995 50
7
BC
D E F
G
H
I
J
B
C
D
SIDE x 2 END
DIMENSIONS
ABCDEFGH
Captiva Island 3 sided
870 560 1100 940 160 100 180 100
J
I
245 115
Captiva Island 3 sided trim
8
ABCD
890 995 50 575
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