Real Flame Captiva Island Installation And Operation Manual
CAPTIVA ISLAND
®
BALANCED
FLUE SPACE HEATER
INSTALLATION & OPERATING MANUAL
The Captiva Island gas fire is approved to be installed as a zero clearance firebox
and are designed to operate on Natural Gas and Propane (LPG) gases ONLY.
Approval Number GMK10060.
VERSION 9
2
WARRANTY INFORMATION
The benefits provided to you under the following warranty are in addition to any other rights and remedies available to
you under the law.
1. Warranty
If:
(a) during the first 10 years from the date of purchase (Firebox Warranty Period), there is a defect in the firebox of the
Real Flame Gas Burner; or
(b) during the first 12 months from the date of purchase (Parts Warranty Period), there is a defect in the gas valves or
other parts of the Real Flame Gas Burner,
due to improper workmanship or material, Real Flame will replace or repair the Real Flame Gas Burner without
charge. Any replacement product is warranted only for the time remaining on the original Firebox Warranty
Period or the Parts Warranty Period as relevant.
2. Registration
You must register to receive the benefit of this warranty by completing the warranty registration on our website
(www.realflame.com.au) or completing and mailing the attached registration card within 30 days of purchase of
your Real Flame Gas Burner (or, if the Real Flame Gas Burner is fitted to a new home, within 30 days of the date
of settlement of purchase of such new home).
3. Exclusions
Real Flame is not obliged to replace or repair the Real Flame Gas Burner under clause 1 if:
(a) it has been improperly stored, installed, connected, used, operated or repaired, or damaged, abused, tampered
with, altered (without our written approval), or not maintained in strict accordance with our installation and
operating instructions; or
(b) it has been installed in an outdoor setting.
4. Limit of Liability
The warranty provided under this warranty is limited to replacement or repair of the Real Flame Gas Burner only,
at our option. To the extent permitted by law, Real Flame excludes liability for consequential loss or any other loss
or damage caused to property or persons arising from any cause whatsoever, and damage arising from normal
wear and tear.
5. Claiming under the Warranty
In order to claim under this warranty you must, within the Firebox Warranty Period or the Parts Warranty Period
(as relevant), contact Real Flame, providing the original proof of purchase and the details below:
Supplier Name___________________________________________________________________________
Date Of Purchase / settlement of property if new home _________________
Model / Serial Number_______________________
This warranty does not cover the cost of claiming under the warranty or transporting the Real Flame Gas Burner to and
from the supplier.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure
does not amount to a major failure.
If you would like to speak to someone about your Real Flame Gas Burner or claiming under this warranty, please
contact the Real Flame Service Warranty Desk on 03 8706 2000.
Real Flame Pty Ltd ACN 006 311 155
Head Office: 1340 Ferntree Gully Road, Scoresby 3179
Telephone: 03 8706 2000 Facsimile: 03 8706 2001
WARNING
The “Captiva Island” has a primary safety glass fitted in front of the inner glass panels. This safety glass is
fitted to the appliance to reduce the risk of injury from burns and at no time should this glass be
permanently removed. NOT INTENDED FOR FIREPLACE INSERT.
For protection of young children or the infirm, a secondary guard is required.
INSTALLATION NOTICE
The installation of this appliance is only to be carried out by an authorised person in accordance
with the Manufacturer’s Instructions, local gas fitting regulations, AS5601-2004 installation code for
gas burning appliances and any other relevant statutory regulations.
In all cases the installation of this appliance shall meet the requirements as set out in AS5601-2004.
NOTE: A slight smell may be apparent for the first few hours of use. This is due to the heat resistant
paint curing. It is recommended to open windows in the room for the first lighting of the fire. In some
instances a slight discolouration may occur inside the firebox. This is a normal condition and is not
covered by warranty.
This heater is designed to have a luminous flame and may exhibit a slight carbon deposit.
IMPORTANT SAFETY NOTICE
DO NOT PLACE ARTICLES ON OR AGAINST THIS APPLIANCE.
DO NOT USE OR STORE FLAMMABLE MATERIAL NEAR THE APPLIANCE.
DO NOT SPRAY AEROSOLS IN THE VICINITY OF THIS APPLIANCE WHILST IT IS IN OPERATION.
CARE MUST BE TAKEN TO ENSURE THAT ANY RETURN AIR REGISTER OR EXHAUST SYSTEM
DOES NOT ADVERSLEY AFFECT THE OPERATION OF THE APPLIANCE OR DRAUGHT OF
CHIMNEY OR FLUE.
DO NOT MODIFY THIS APPLIANCE.
DO NOT OPERATE WITH GLASS PANELS REMOVED FROM THIS APPLIANCE.
WARNING
The outer glass panel gets extremely hot! Precaution should be taken and young children
supervised at all times when heater is operating.
3
CONTENTS
Contents ..................................................................................................................4
Data Plate.................................................................................................................5
Zero Clearance introduction ....................................................................................6
Dimensions 2 sided .................................................................................................7
Dimensions 3 sided .................................................................................................8
Timber frame installation..........................................................................................9
Fluing options ........................................................................................................11
Ceramic set up and installation procedures..........................................................12
Servicing and maintenance ...................................................................................14
Parts list ................................................................................................................18
Flue termination (cowls) regulations .....................................................................19
Remote control operating guide............................................................................20
Electrical diagram ..................................................................................................23
Real Flame contact information .............................................................................24
4
MODEL CAPTIVA ISLAND SERIAL NO. DATE OF MANUFACTURE
GAS TYPE APPROVAL: GMK10060
NATURAL GAS @ 0.95 kPa Test Pressure Point (High) Injector Size Gas Consumption
2 x 2.55 mm 43 Mj/hr
LPG @ 2.65 kPa Test Pressure Point (High) Injector Size Gas Consumption
2 x 1.30 mm 43 Mj/hr
NATURAL GAS @ 0.50 kPa Test Pressure Point (Low) Injector Size Gas Consumption
2 x 2.55 mm 33 Mj/hr
LPG @ 1.50 kPa Test Pressure Point (Low) Injector Size Gas Consumption
2 x 1.30 mm 33 Mj/hr
DATA PLATE (Affixed to the base of the unit for reference to gas pressure & consumption)
5
CAPTIVA ISLAND ZERO CLEARANCE MODEL
INTRODUCTION
The Real Flame “Captiva Island” is a log/coal or pebble effect space heater for use with Natural
Gas and Propane.
The Real Flame warranty will be voided by, and Real Flame disclaims any responsibility for the
following actions:
• Modification of the space heater and/or components including balanced flue assembly or
glass door.
• Use of any component part not manufactured or approved by Real Flame in combination
with this “Captiva Island” fireplace system.
• Installation other than as instructed in this manual.
CAUTIONS
• Due to its high operating temperature, the appliance should be located out of traffic and
away from furniture and draperies.
• Children and adults should be alerted to the hazards of the high surface temperature, which
could cause burns or clothing ignition.
• Young children should be carefully supervised when they are in the same room as the
appliance.
• Clothing or other flammable materials should not be placed on or near the appliance.
SELECTING YOUR APPLIANCE LOCATION
Your appliance may be installed in any location that is free of ducted return air vents or electrical
wiring and plumbing. Safety, as well as efficiency of operation, must be considered when
selecting the heater location. Try to select a location that does not interfere with room traffic, and
offers access for the Balanced Flue terminal installation. Refer to AS5601-2004 for minimum
clearances for Balanced Flue termination.
WARNING
When this appliance is installed directly on carpeting, tile or other combustible materials other
than wood flooring, the appliance should be installed on a metal or wood panel extending the full
width and depth of the appliance.
Should your heater exhibit abnormal operation, unusual flame, odours, excessive glass
discolouration or failure to operate, please switch off and have the appliance serviced by a
qualified personnel.
6
7
DIMENSIONS
Captiva Island 2 sided trim
BC
D E F
G
H
I
J
AB C
890 995 50
AB CDEF GH
870 560 1100 940 160 100 180 100
IJ
245 115
Captiva Island 2 sided
B
C
BC
D E F
G
H
I
J
DIMENSIONS
Captiva Island 3 sided trim
AB CD
890 995 50 575
AB CDEF GH
870 560 1100 940 160 100 180 100
IJ
245 115
8
Captiva Island 3 sided
SIDE x 2 END
B
C
D
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