Real Flame ACCENT 800 Installation & Operating Manual

ACCENT 800 FLAME EFFECT

SPACE HEATER

INSTALLATION & OPERATING MANUAL

The Real Flame Accent 800 space heater is suitable to be installed into a

frame out installation.

Designed to operate on Natural gas and ULPG gas.

Approval no.GMK 10528

VERSION 3

2

WARRANTY INFORMATION

The benefits provided to you under the following warranty are in addition to any other rights and remedies available to
you under the law.

1. Warranty

If:

(a) during the first 15 years from the date of purchase (Firebox Warranty Period), there is a defect in the firebox of the

Gas Burner; or

(b) during the first 2 years from the date of purchase (Parts Warranty Period), there is a defect in the gas valves or

other parts of the Gas Burner,

due to improper workmanship or material, Glen Dimplex will replace or repair the Gas Burner without charge. Any
replacement product is warranted only for the time remaining on the original Firebox Warranty Period or the Parts
Warranty Period as relevant.

2. Registration

You must register to receive the benefit of this warranty by completing the warranty registration on our website
(www.realflame.com.au) or completing and mailing the attached registration card within 30 days of purchase of
your Gas Burner (or, if the Gas Burner is fitted to a new home, within 30 days of the date of settlement of purchase
of such new home).

3. Exclusions

Glen Dimplex is not obliged to replace or repair the Gas Burner under clause 1 if:

(a) it has been improperly stored, installed, connected, used, operated or repaired, or damaged, abused, tampered

with, altered (without our written approval), or not maintained in strict accordance with our installation and
operating instructions; or

(b) it has been installed in an outdoor setting.

4. Limit of Liability

The warranty provided under this warranty is limited to replacement or repair of the Gas Burner only, at our option.
To the extent permitted by law, Glen Dimplex excludes liability for consequential loss or any other loss or damage
caused to property or persons arising from any cause whatsoever, and damage arising from normal wear and tear.

5. Claiming under the Warranty

In order to claim under this warranty you must, within the Firebox Warranty Period or the Parts Warranty Period
(as relevant), contact Glen Dimplex, providing the original proof of purchase and the details below:

Supplier Name___________________________________________________________________________

Date Of Purchase / settlement of property if new home _________________

Model / Serial Number_______________________

This warranty does not cover the cost of claiming under the warranty or transporting the Real Flame Gas Burner to and
from the supplier.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure
does not amount to a major failure.

If you would like to speak to someone about your Gas Burner or claiming under this warranty, please contact the
Service Warranty Desk on 1300 554 155.

Glen Dimplex Australia Pty Ltd ACN 69 118 275 460

Head Office: 1340 Ferntree Gully Road, Scoresby 3179

Telephone: [phone] Facsimile: [phone]

WARNING

The Accent 800 space heater has a primary safety glass fitted in front of the glass door. This safety glass is
fitted to this appliance to reduce the risk of injury from burns and at no time should this glass be
p

ermanently removed.

For protection of young children or the infirm, a secondary guard is required.

The appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilitites, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.

INSTALLATION NOTICE

The installation of this appliance is only to be carried out by an authorised person in accordance
with the Manufacturer’s Instructions, local gas fitting regulations, AS/NZS5601.1-2013 installation
code for gas burning appliances and any other relevant statutory regulations.

Do not modify this appliance.
In all cases the installation of this appliance shall meet the requirements as set out in

AS/NZS5601.1-2013.
Do not install in a fireplace as a Type 1 installation.

NOTE: A slight smell may be apparent for the first few hours of use. This is due to the heat resistant
paint curing. It is recommended to open windows in the room for the first lighting of the fire. In some
instances a slight discolouration may occur inside the firebox. This is a normal condition and is not
covered by warranty.

IMPORTANT SAFETY NOTICE

DO NOT PLACE ARTICLES ON OR AGAINST THIS APPLIANCE.

DO NOT USE OR STORE FLAMMABLE MATERIALS IN OR NEAR THIS APPLIANCE.

DO NOT SPRAY AEROSOLS IN THE VICINITY OF THIS APPLIANCE WHILST IT IS IN OPERATION.

CARE MUST BE TAKEN TO ENSURE THAT ANY RETURN AIR REGISTER OR EXHAUST SYSTEM
DOES NOT ADVERSLEY AFFECT THE OPERATION OF THE APPLIANCE OR DRAUGHT OF
CHIMNEY OR FLUE.

WARNING

The outer glass panel gets extremely hot! Precaution should be taken and young children
supervised at all times when heater is operating.

3

SERVICING

It is recommended you service your gas fire every 2 years as a minimum.

CORD REPLACEMENT

Electrical cord replacement must be undertaken by qualified and trained personnel only.

APPLIANCE IS DESIGNED TO OPERATE WITH LUMINOUS FLAMES.
MAY EXHIBIT SLIGHT CARBON DEPOSIT.

CONTENTS

Contents .................................................................................................................4

Data Plate ...............................................................................................................5

Dimensions .............................................................................................................5

I

nstallation Instructions ...........................................................................................6

Flue Termination .....................................................................................................8

Installation Instructions

Setup with external wall mounted fan terminal...............................................9

Setup with rooftop termination......................................................................14

Timber Frame Installation .....................................................................................18

Media Installation..................................................................................................19

Commissioning Procedure....................................................................................23

Operation - User Instructions................................................................................24

Troubleshooting ....................................................................................................29

Remote Control.....................................................................................................30

Wiring Diagram .....................................................................................................31

Conversion Details................................................................................................32

Parts List...............................................................................................................33

Real Flame Contact Information ...........................................................................36

4

DATA PLATE (Affixed to the base of the unit for reference to gas pressure & consumption)

MODEL ACCENT 800

G

AS TYPE

N

atural Gas 1 X 2.50mm 0.40kPa High / 0.47kPa Low

INJECTOR SIZE TPP N.G.C. (Mj/hr)

2

6.5 High/19 Low

ULPG 1 X 1.38mm 2.60kPa High / 1.60kPa Low 24.5 High/19 Low

5

DIMENSIONS

7

65

804

659

7

INSTALLATION INSTRUCTIONS

LOCATION

Select a location where the fire can be supervised during operation.

A

n electrical isolation switch must be fitted at the appliance or on an adjacent wall to allow for

emergency shutdown and maintenance.

Installation must meet Australian gas codes AS/NZS 5601.

INSTALLATION CLEARANCES – Clearances from combustible materials

Floor 0mm

Sides 5mm

Top 5mm

Flue outer 25mm

Front 250mm

Back 25mm

INSTALLATION CODES

Note appliance gas type – Natural gas or ULPG. Should the appliance be the incorrect gas type
please contact the supplier for the conversion kits available for the appliance.

Installers – Please ensure the installation and instruction manuals supplied with this appliance are
supplied to the customer and the customer is trained on how to operate the appliance correctly.

Do not modify the appliance.

Do not exceed maximum rated pressures.

Appliance must be installed as per gas installation code (AS/NZS 5601) and applicable electrical
installation code (AS3000).

Test for gas leaks prior to operating appliance.

Check gas pressures and adjust if incorrect.

WARNING - Transit material such as cardboard packaging, pallet, plastic wrap, glass packaging
warning labels and burner media protection must be removed prior to use.

FLUE CONFIGURATIONS

Flue configurations are a maximum of 5m, flue runs less than 5m are permitted. Aluminium flexible
flue is used for for both the inlet and outlet.

Flue runs 5m or less (75mm dia Aluminium flexi flue)

Inlet pipe - Maximum flue run 5m total length including 5 x 90 bends

Outlet pipe - Maximum flue run 5m total length
including 4 x 90 bends

Appliance is supplied with a 2 x 5m flexible flue lengths.

Flue can be cut to length as required.

Recommended bend radius 150mm or larger.

Bends must not form a P Trap.

Flue must be clipped and supported support.

Connections must be sealed with silicon and clamped
where advised.

Recommended Silicon – Non acetic, neutral cure 150degc
or higher temperature rated. Bostik RTV 926 or similar.

U style flue runs must not be installed

6

7

INSTALLATION INSTRUCTIONS (continued)

FLUE TERMINATION LOCATION

• Flue terminations shall not be recessed in walls or sidings.

• EXTREMELY IMPORTANT: In heavy snow areas take extra care to prevent blocking

flue termination with snow removal equipment.

• Flue gases exiting flue terminals are very hot and must not be restricted to assure fireplace
combustion is not affected.

• Do not place, build any obstruction, plant any bushes or for any reason attempt to conceal
the flue termination. To do so will affect the operation of the fireplace and may be hazardous.

• This unit must always vent directly to outdoors.

GAS CONNECTION – 15mm (1/2”) Compression union

ELECTRICAL CONNECTION – 3 Pin 10 Amp GPO plug

POWER RATING OF APPLIANCE – 230V 50Hz 0.55Amp

ACCENT 800 FLUE TERMINATION (COWLS)

8

9

INSTALLATION INSTRUCTIONS (continued)

SETUP WITH EXTERNAL WALL MOUNTED FAN TERMINAL

Wall mounted fan terminal

1/ Wall mounted fan module – terminal must be
installed with clearances as specified by AS/NZS

5601.1 Clause 6.9.3

2/ Run exhaust flue and air intake flue as required
– Maximum run 5m. Flues can be run next to each
other. Maintain the required clearances to
combustibles.

3/ Connection to appliance

Cut tube to length where required.

Ensure ends are burr free and round, test fit flue
will slide over connection.

INSTALLATION INSTRUCTIONS (continued)

10

R

ecommended Silicon – Non-acetic, neutral cure 150degc or higher temperature rated.

Bostik RTV 926 or similar.

Apply an 8mm thick silicon bead fully around heater connection approx. 10mm from the top.

Apply an 8mm thick silicon bead fully around the lower fan connection spigot approx. 10mm from
the end.

Apply an 8mm silicon bead fully around
the inside of the flue end (heater
connection end)

Fit flue clamp over flue (loosely).

Slide flue onto connection spigot fully.

Tighten clamp fully.

Wipe excess silicon, visually check connection to
ensure connection is fully sealed.

4/ Repeat above with air intake flue pipe to heater
connection.

5/ Clip flues as required to provide adequate support.

6/ Connection to wall mounted fan terminal

Predrill mounting holes into wall.