Ready Access BO 2 Service Manual
Model BO1
Pass
-
Thru Window
s
Bump Out 1
Model BO 2
BUMP OUT 2
Model BO 4
BUMP OUT 4
TABLE OF CONTENT
Topic Page
Disclaimer 3
Contact Sheet 3
Introduction 4
Product Information
Description 4
Safety Information 5
Warranty/Specifications 6
Dimensions 7
Installation Procedures
Tools needed 8
Materials Needed 8
Physical Installation 9
Semi Automatic Installatioin 13
Electrical Installation 14
Initial Operations and Testing 16
Adjustments and Calibrations 17
Operational Procedures
Modes of Operation 19
Operations 19
Maintenance
Maintenance Schedule 20
Daily 20
Monthly 20
Yearly 20
Service
Troubleshooting Guide (Cause and Effect) 21
Parts Lists
Parts List – Common To Both Models 24
Parts List – Model Specific 25
Drawings - Exploded Views / Schematics 27
2
DISCLAIMER
READY ACCESS DISCLAIMS ANY LIABILITY FOR ANY DAMAGE OR HARM
CAUSED TO THE BO-2 AND BO-4 DRIVE-THRU WINDOWS, IT’S OPERATOR OR
ANY OTHER EQUIPMENT HOWEVER CAUSED IF THE BO-2 DRIVE-THRU
WINDOW IS INSTALLED, REPAIRED OR SERVICED BY ANYONE OTHER THAN AN
AUTHORIZED SERVICE ENGINEER OR CONTRARY TO THE MANUFACTURERS
WRITTEN INSTRUCTION CONTAINED HEREIN.
THIS MANUAL IS INTENDED FOR USE BY THE IN-HOUSE OR AUTHORIZED FIELD
SERVICE ENGINEERS AND SALES REPRESENTATIVES
The manufacturer maintains the right to update, add or issue a new service manual at any time without
notice, thereby rendering all previous issues obsolete.
Please write the Serial Number and Installation Date for your drive-thru window in the spaces provided.
Serial Number
Date of Installation
For sales and service contact
Ready Access Tel: 630-876-7766
1815 Arthur Drive Tel: 800-621-5045
West Chicago, Illinois 60185 Fax: 630-876-7767
Email: ready@ready-access.com
Contact Information
Website: www.ready-access.com
3
INTRODUCTION
The Ready Access window is quality designed to give you years of reliable, trouble-free service.
Each window is shipped pre-assembled, fully glazed and ready for installation. All Ready
Access windows are thoroughly tested prior to shipping.
The original Ready Access Bump-Out window design is recognized throughout the world as the
industry standard with more units installed than any other window of its type. By design, this
ruggedly constructed unit combines functional superiority and practicality - all in an attractive
window that can match virtually any building exterior.
The BO-2 and BO-4 come in two versions, semi-automatic and electric. The electric version is
fully automatic with a manual override in case of a power outage. The doors will open and close
by stepping into an out of the light beam sensor. Electric and Semi-Automatic models meet
health department requirements for self-closing units.
PRODUCT INFORMATION
•
Small 12”W x 18”H Service Opening (BO-1)
•
Large 19"W x 18"H Service Opening (BO-2)
This large service opening is perfect for virtually any size order, from pizza to ribs to
beverage cartons.
•
Huge 19"W x 32"H Service Opening (BO-4)
This large service opening makes the Bump-Out 4 ideal for the bulkiest of orders.
•
Frame Size
Standard window dimensions are 27 3/4"W x 48 3/4"H.
•
Panoramic View
The classic Ready Access Bump-out design promotes visibility and personal contact by
offering a three sided, 180-degree view of cars and customers.
•
Quality Construction
Anodized aluminum extrusions, stainless steel and 1/4" tempered glass combine to give
you an attractive window that not only enhances building exteriors, but will not rust, pit or
weather. Track free bottom sill provides for a contaminant free surface.
•
Fully Assembled, Ready to Install
Ready Access windows are shipped completely pre-assembled, and fully glazed for
lower installation costs. Normal installation takes less than two hours.
•
Three to Five Day Shipping
Ready Access will ship any standard window order in 3 to 5 days from receipt of order.
•
Warranty and Service Support
Your Bump-Out 1, Bump-Out 2 and Bump-Out 4 come with a one year limited warranty
on parts and labor. In addition, each unit is backed by a worldwide service organization.
4
MANUAL, SEMI-AUTOMATIC OR FULLY-AUTOMATIC SERVICE OPENINGS
•
Manual – BO1 only You open and close by hand.
•
Semi- Automatic – BO-1, BO-2 and BO-4
In a Semi-Automatic operation, simply release the top lock and push on the “Push Pad”
to open the door. Both doors part from the center and easily open. A retrofit kit is
available to convert manual models into fully automatic units.
•
Fully Automatic – BO-2 and BO-4 only
The operator simply steps into an electronic light beam that opens the door panels
automatically. The door panels automatically close when the operator steps away from
the electronic light beam.
AVAILABLE OPTIONS
•
The Bump-Out 1, Bump-Out 2 and Bump-Out 4 are available in statuary bronze or clear
anodized aluminum.
•
Tinted glass is available upon request.
•
Powder coat painting is available in a wide range of custom colors.
Safety Information
WARNING: To avoid the risk of fire, Electric Shock or injury to persons, observe the following:
1. Before servicing or cleaning the unit, switch the power off at the mechanical switch near the unit
(Installed by an Electrician) or the electrical entry service panel/circuit breaker. (Load Center)
• OSHA LOCK OUT – TAG OUT procedures are to be observed to prevent power from being
switched on accidentally.
2. Any Installation and / or Electrical work must be done by QUALIFIED persons in accordance with
all applicable codes / standards and manufacturers recommendations and specifications.
3. DO NOT insert fingers and / or foreign objects into the Drive-Thru Window.
DO NOT block or tamper with the unit in any manner while it is in operation.
4. This product must not be used in Potentially Dangerous locations such as Flammable, Explosive
Chemical – laden environment.
5
WARRANTY:
Ready Access will only accept responsibility for manufacturing defects in the
product’s construction and/or materials.
Adjustments required during installation are the responsibility of the installer or
contractor and will not be covered under warranty.
Problems caused by improper installation are the responsibility of the installer or
contractor and will not be covered under warranty.
SPECIFICATIONS AND PERFORMANCE
Fully-Automatic
Model
Number
BO-2 - E 110/120 VAC
BO-4 - E 110/120 VAC
USA International
60Hz
60Hz
Unit
Voltage
220/240 VAC
220/240 VAC
50/60Hz
50/60Hz
Actual
Unit
Amps
15 A (US)
8 A (Int’l)
15 A (US)
8 A (Int’l)
Dimensions
In Inches
W x H x D
27 ¾” x 48¾ x 15 ¾
27 ¾” x 48¾ x 15 ¾
Weight
In Shipping
Carton
156 lbs
156 lbs
Dimensions
6
BO-1
SERVICE OPENING
12" W x 18" H
3
27
"
4
[705.13mm]
3
27
"
4
[703.84mm]
3
48
"
4
[1238.74mm]
3
15
"
4
[400.21mm]
BO-2
SERVICE OPENING
3
48
"
4
[1238.74mm]
19" W x 18" H
3
15
"
4
3
27
"
4
[705.13mm]
[400.21mm]
BO-4
SERVICE OPENING
19" W x 32" H
48
3
"
4
[1238.74mm]
3
15
"
[400.21mm]
4
Figure 1
7
Installation Procedures
Tools required to perform the installation
• Electric Drill
• Metal Drill bits –
⅛” (3mm)
¼” (6mm)
½” (13mm)
1” (25mm)
• Screwdrivers – Slotted and Phillips
• Hacksaw
• Jack / Utility Knife
• Flat File – Coarse
• Caulking gun
• ¼” Nut Driver
Materials required for installation
• Window framing, architect specified and installed in building.
(Ready Access recommended material is ⅛“ (3mm) x 1 ¾” (44.5mm) x 4” (102mm) hollow
aluminum tubing or glazing channel)
• Electrical Tape
• Wire Nuts
• Caulking – silicone (Color specific to the color of window)
• Connectors for conduit as required
• Shingle type shims – as required to level and plum the window
• Extension Cord
• Masonry drill bit –
• Masonry Hole Saw – 1” (25mm)
• Channel Lock Pliers
• Tape Measurer
• Wire Cutter
• Step Ladder
• Level
¼” (6mm)
1” (25mm)
1
½” (38mm)
8
Physical Installation
Before you begin installing your Ready Access Drive-Thru Window, you must determine what type of installation
will be required. Wood Frame, Masonry Framing, etc.
Please refer to the details below to pick which one bests fits your application.
WARNING:
TWO PEOPLE ARE REQUIRED FOR THE LIFTING AND INSTALLATION OF THE WINDOW.
NOTE: There are two wall-mounting applications. The mounting space can be surrounded either by
sidelights (windows) or masonry. The illustrations below will show both configurations. (Figure 2)
Figure 2
PICTURED BO-4
9
1. Confirm that the customer-supplied frame is made to accommodate the dimensions as illustrated
on page 6.
2. Confirm that AC power has been run and is ready for connection to the window.
3. Check shipping carton for any shipping damage and remove window from the carton.
4. Check window for any shipping damage.
5. Once the application has been determined, check the daylight opening of the frame being used.
The opening dimensions should be 24 ¼” wide x 34 ½” high.
6. For a Fully-Automatic installation, check for the electrical hook-up. The AC electric should be
installed directly from the breaker box (Load Center) to the window opening before the
installation of the window.
7. Using the paper mounting template, drill a quantity of 10, ¼” diameter pilot holes for mounting. (See
Figure 3) OUTSIDE ONLY – DO NOT DRILL THROUGH THE FRAME.
Figure 3
8. Remove the template and drill 10, ½” hole using the ¼” pilot holes.
OUTSIDE ONLY – DO NOT DRILL THROUGHT THE FRAME.
10
9. For Semi-Automatic installations, Drill a 1” hole through the wall as illustrated in Figure 4.
(The dimensions shown are from the inside of the building.)
12.25
(308mm)
Figure 4
10. For Fully-Automatic, Drill a 1 ½” hole through the wall as illustrated in Figure 4.
(The dimensions shown are from the inside of the building.)
2.50
(63.5mm)
ROUGH OPENING IS SHOWN FROM
THE INSIDE LOOKING OUT
DIMENSIONS ARE TAKEN FROM THE
INSIDE DAYLIGHT OPENING OF THE
FRAME
20.25
(514.4mm)
Figure 5
11
11. Requiring 2 people, remove Ready Access Window from carton and place on top of carton lid to
prevent scratching.
12. Person number 1 should remove the bottom cover from the window and organize the mounting
hardware.
Person number 2 should apply a bead of caulk to the outside surface of the building window frame.
(Reference 1/2" drilled holes for mounting window.)
13. Requiring 2 people, stand window upright. With one person on each side of the window, lift the
window into position, aligning the counter top with the building frame sill.
With one person holding the front of the window from falling forward, the other person from the
inside will start inserting 5 of the well nuts with the washers and bolts through the inside top of the
window into the building frame. (Figure 6)
(If mounting through wood, use lag bolts. If mounting to masonry, use mason anchors)
Figure 6
From the outside, insert the remaining 4 well nuts and fasten with the bolts and washers provided,
through the bottom, underneath the counter, into the building frame.
Figure 7
12
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