Ready Access 603 Service Manual

600 Series

Security Windows

Model 600

Model 601 / 603

Model 602 / 604

Pass-Thru Window

Manual,Self Closing, MOER,
Electric

TABLE OF CONTENT

Topic Page

Disclaimer 2
Serial Number Identification 2
Contact Sheet 2
Introduction 3
Product Information 4
Description 4
Specifications 9
Dimensions 10
Safety Information 13
Installation Procedures 13
Tools needed 13
Materials Needed 13
Physical Installation 14
Electrical Installation 19
Initial Operations and Testing 21
Adjustments and Calibrations 22
Operational Procedures
Modes of Operation 26
Operations 26
Control Identification, Explanation and Function 28
Maintenance
Maintenance Schedule 29
Daily 29
Monthly 29
Yearly 29
Service
Troubleshooting Guide (Cause and Effect) 30
Parts Lists
Parts List (Description/Part Number) 33
Drawings - Exploded Views / Schematics 34
Appendix “A” Adjusting or Re-hanging the Door 43

1

DISCLAIMER

READY ACCESS DISCLAIMS ANY LIABILITY FOR ANY DAMAGE OR HARM
CAUSED TO THE MODEL 600 DRIVE-THRU WINDOW, IT’S OPERATOR OR ANY
OTHER EQUIPMENT HOWEVER CAUSED IF THE MODEL 600 DRIVE-THRU
WINDOW IS REPAIRED OR SERVICED BY ANYONE OTHER THAN AN
AUTHORIZED SERVICE ENGINEER OR CONTRARY TO THE MANUFACTURERS
WRITTEN INSTRUCTION CONTAINED HEREIN.

THIS MANUAL IS INTENDED FOR USE BY THE IN-HOUSE OR AUTHORIZED FIELD
SERVICE ENGINEERS AND SALES REPRESENTATIVES

The manufacturer maintains the right to update, add or issue a new service manual at any time without
notice, thereby rendering all previous issues obsolete.

Please write the Serial Number and Installation Date for your drive-thru window in the spaces provided.

Serial Number

Date of Installation

CONTACT INFORMATION

FOR SALES AND SERVICE CONTACT

Ready Access Tel: [phone]
1815 Arthur Drive Tel: [phone]
West Chicago, Illinois 60185 Fax: [phone]
Email: [e-mail] Website: www.ready-access.com

2

INTRODUCTION

The Ready Access window is quality designed to give you years of reliable, trouble-free service. Each
window is shipped pre-assembled, fully glazed and ready for installation. All Ready Access windows are
thoroughly tested prior to shipping.

The 600 Series of Single Door Slider Windows are the only completely modular security drive-thru system
designed to meet your specific security needs. With options including a selection of security glazing and
four different operating methods, this window is adaptable to your level of security needs.

The Model 600 drive-up window comes in four versions, manual/self closing, MOER and a fully automatic/
electric model. The electric version is fully automatic with a manual override in case of a power outage.
The door will open and close by stepping into an out of the light beam sensor. Do not attempt to assist the
window manually when in automatic mode, damage can occur to internal parts.

This attractive and economical window is ideal for a drive-thru or walk up application. The large service
opening is suitable for both large and small operations. It is available in one standard width, 47 ½” and
two standard window heights, 35 ¾" H and 43 ½” H.

The Model 601 drive-up window has a moveable service panel and comes in four versions, manual/self
closing, MOER and a fully automatic/electric model. The electric version is fully automatic with a manual
override in case of a power outage. The door will open and close by stepping into and out of the light
beam sensor. Do not attempt to assist the window manually when in automatic mode, damage can occur
to internal parts.

The Model 603 has a Stationary Panel. In high-risk areas the fixed glass allows for ample visibility
without the risk of face-to-face contact.

These attractive and economical windows are ideal for a drive-thru or walk up application. The large
service opening is suitable for both large and small operations. It is available in one standard size, 47 ½”
W x 58 ½” H x 4 ½” D, with additional heights available.

The Model 602 drive-up window has a moveable service panel and comes in four versions, manual/self
closing, MOER and a fully automatic / electric model. The electric version is fully automatic with a manual
override in case of a power outage. The door will open and close by stepping into and out of the light
beam sensor. Do not attempt to assist the window manually when in automatic mode, damage can occur
to internal parts.

The Model 604 has a Stationary Panel. In high-risk areas the fixed glass allows for ample visibility
without the risk of face-to-face contact.

These attractive and economical windows are ideal for a drive-thru or walk up application. The large
service opening is suitable for both large and small operations. It is available in one standard size, 47 ¾”
W x 60 ½” H x 17” D, with additional heights available.

An optional full sized stainless steel interior/exterior counter is available for most Ready Access windows.

When used with the READY ACCESS pass-thru air curtain system, the flush mounted single panel-sliding
window will provide the crew and customer with comfort during winter (AA300 Only) and a bug free
environment during the summer. Heated air curtain is available with 600 and 601 windows only.

3

PRODUCT INFORMATION

Model 600

• The Model 600 has a moveable Service Panel.
This offers the option of servicing customers personally. The service panel self latches each time
it closes and features a deadbolt lock and night security bar for complete security during closed
hours.

• Manual/Self Closing, MOER or Electric Operations
The Model 600 Single Door Slider keeps building costs down by offering the window in a
manual/self closing or MOER operating style. Or for those who experience heavier traffic, an
electric operating style is also available. Self Closing, MOER and Electric models meet health
department requirements for self-closing units.

• Ease of Operation
In a manual/self closing and MOER operation, the inside attendant pulls the door handle, to open
the door. With a fully automated operation, the operator simply steps into the presence sensor
and the movable window panel will slide open. When the operator steps out of the presence
sensor, the movable window panel will automatically close (same for the MOER, however the
magnet will release the door and will self-close). The range for the presence sensor is adjustable
to specific customer needs.

• Quality Construction
Anodized aluminum extrusions, stainless steel and a selection of glass options combine to give
you an attractive secure window that not only enhances building exteriors, but will not rust, pit or
weather. Track free bottom sill provides for a contaminant free surface.

• Finish
This unit is currently available in a clear or bronze anodized aluminum finish or can be powder
coat painted in a rainbow of color choices.

• Fully Assembled, Ready to Install
Ready Access windows are shipped completely pre-assembled, and fully glazed for lower
installation costs. Normal installation takes an average of two to four hours.

• Warranty and Service Support
Your Ready Access window comes with a one year limited warranty on parts and labor provided
by a worldwide service organization.

STANDARD OPTIONS

• 2 standard window dimensions with 3 glass types are available: (See Chart on Page # 9)

• A retrofit kit is available for the Model 600 Single Door Slider that easily upgrades the window

from a manual/self closing operation to a MOER or fully automatic operation.

• An inside/outside stainless steel shelf is also available.

4

Model 601 / 603

• The Model 601 has a moveable Service Panel.
This offers the option of servicing customers personally. The service panel self latches each time
it closes and features a deadbolt lock and night security bar for complete security during closed
hours.

• The Model 603 has a Stationary Panel.
In high-risk areas the fixed glass allows for ample visibility without the risk of face-to-face
contact.
An optional full sized S.S. inside counter available.

• Manual or Electric Operations.
The Model 601 Single Door Slider helps to keep building costs down by offering the window in a
manual/self closing or MOER operating styles. Or for those who experience heavier traffic, an
electric operating style is also available. Self Closing, MOER and Electric models meet health
department requirements for self-closing units.

• Ease of Operation
In a manual/self closing operation and MOER, the inside attendant pulls the door handle, to open
the door. With a fully automated operation, the operator simply steps into the presence sensor
and the movable window panel will slide open. When the operator steps out of the presence
sensor, the movable window panel will automatically close (same for the MOER, however the
magnet will release the door and will self-close). The range for the presence sensor is adjustable
to specific customer needs.

• Security Transaction Drawer.
Security Transaction Drawer: The stainless steel transaction drawer allows for the secure
transfer of goods and currency without the risk of personal contact. A large 18- 5/16"W x 9-1/2"H
x 14-9/32" Deep transfer area is large enough for a case of soft drinks while the money clip and
change cup allow for the convenient handling of money. The drawer automatically locks when
closed and has a manual latch lock to prevent break-ins when the facility is closed. Features
level-3 bullet resistance protection

o Speaker System.

The pre-wired speaker system provides clear communication with customers without the need for
face-to-face contact.

• Quality Construction
Anodized aluminum extrusions, stainless steel and a selection of glass options combine to give
you an attractive secure window that not only enhances building exteriors, but will not rust, pit or
weather.

• Finish
This unit is currently available in a clear or bronze anodized aluminum finish or can be powder
coat painted in a rainbow of color choices.

5

• Fully Assembled, Ready to Install
Ready Access windows are shipped completely pre-assembled, and fully glazed for lower
installation costs. Normal installation takes less than two hours.

• Warranty and Service Support
Your Ready Access window comes with a one year limited warranty on parts and labor provided
by a worldwide service organization.

STANDARD OPTIONS.

• 2 standard window dimensions with 3 glass types are available: (See Chart on Page # 9)

• An inside stainless steel shelf is also available.

GLASS OPTIONS.

Model 601

• Insulated Glazing: Offers thermo pane protection.

• Impact Resistant Glazing: Offers protection against "smash & grab" theft and forced entry.

(Meets Florida Hurricane Zones)

• Level 1 Bullet Resistant Glazing: Offers protection against "smash & grab" theft, forced entry,
and gunshots. Glazing is recognized by Underwriters Laboratories as providing Level 1 (9mm)
handgun protection per UL Standard 752.

Model 603

• Level 3 Bullet Resistant Glazing: Ideal for high-risk businesses and locations. Protects against
break-ins and attacks. Glazing is recognized by Underwriters Laboratories as providing Level 3
(.44 Magnum) handgun protection per UL Standard 752.

Note: Other glazing options available.

6

Model 602 / 604

• The Model 602 has a moveable Service Panel.
This offers the option of servicing customers personally. The service panel self latches each time
it closes and features a deadbolt lock and night security bar for complete security during closed
hours.

• The Model 604 has a Stationary Panel.
In high-risk areas the fixed glass allows for ample visibility without the risk of face-to-face
contact.

• Manual or Electric Operations.
The Model 602 Single Door Slider helps to keep building costs down by offering the window in a
manual operating style. Or for those who experience heavier traffic, an electric operating style is
also available. The self closing, MOER and electric models meet health department requirements
for self-closing units.

• Ease of Operation
In a manual/self closing operation and MOER, the inside attendant pulls the door handle, to open
the door. With a fully automated operation, the operator simply steps into the presence sensor
and the movable window panel will slide open. When the operator steps out of the presence
sensor, the movable window panel will automatically close (same for the MOER, however the
magnet will release the door and will self-close). The range for the presence sensor is adjustable
to specific customer needs.

• Security Transaction Drawer.
Security Transaction Drawer: The stainless steel transaction drawer allows for the secure
transfer of goods and currency without the risk of personal contact. A large 18- 5/16"W x 9-1/2"H
x 14-9/32" Deep transfer area is large enough for a case of soft drinks while the money clip and
change cup allow for the convenient handling of money. The drawer automatically locks when
closed and has a manual latch lock to prevent break-ins when the facility is closed. Features
level-3 bullet resistance protection

NOTE: This drawer is Optional for the Model 602 and Standard on the Model 604 Window.

o Speaker System.

The pre-wired speaker system provides clear communication with customers without the need for
face-to-face contact.

NOTE: The speaker system is Optional for the Model 602 and Standard on the Model 604
Window.

• Quality Construction
Anodized aluminum extrusions, stainless steel and a selection of glass options combine to give
you an attractive secure window that not only enhances building exteriors, but will not rust, pit or
weather.

• Finish
This unit is currently available in a clear or bronze anodized aluminum finish or can be powder
coat painted in a rainbow of color choices.

7

• Fully Assembled, Ready to Install
Ready Access windows are shipped completely pre-assembled, and fully glazed for lower
installation costs. Normal installation takes less than two hours.

• Warranty and Service Support
Your Ready Access window comes with a one year limited warranty on parts and labor provided
by a worldwide service organization.

STANDARD OPTIONS.

• 2 standard window dimensions with 3 glass types are available: (See Chart on Page # 9)

• An inside stainless steel shelf is also available.

GLASS OPTIONS.

Model 602

• Insulated Glazing: Offers thermo pane protection.

• Impact Resistant Glazing: Offers protection against "smash & grab" theft and forced entry.

• Level 1 Bullet Resistant Glazing: Offers protection against "smash & grab" theft, forced entry,

and gunshots. Glazing is recognized by Underwriters Laboratories as providing Level 1 (9mm)
handgun protection per UL Standard 752.

Model 604

• Level 3 Bullet Resistant Glazing: Ideal for high-risk businesses and locations. Protects against
break-ins and attacks. Glazing is recognized by Underwriters Laboratories as providing Level 3
(.44 Magnum) handgun protection per UL Standard 752.

Note: Other glazing options available.

8

SPECIFICATIONS AND PERFORMANCE

MODEL 600

Model

Number

USA International

Model 600

110/120 VAC

60Hz

Model 600

110/120 VAC

60Hz

601/603

110/120 VAC

60Hz

601/603 110/120 VAC

60Hz

602/604 110/120 VAC

60Hz

602/604 110/120 VAC

60Hz

Unit

Voltage

220/240 VAC

220/240 VAC

220/240 VAC

220/240 VAC

220/240 VAC

220/240 VAC

50/60Hz

50/60Hz

50/60Hz

50/60Hz

50/60Hz

50/60Hz

Actual

Unit

Amps

15 A (US)

8 A (Int’l)

15 A (US)

8 A (Int’l)

15 A (US)

8 A (Int’l)

15 A (US)

8 A (Int’l)

15 A (US)

8 A (Int’l)

15 A (US)

8 A (Int’l)

Glass Options

Dimensions

In Inches

W X H x D

47½ x 43½ x 4½

47½ x 35¾ x 4½

47½ x 43½ x 4½

47½ x 35¾ x 4½

47½ x 43½ x 17

47½ x 35¾ x 17

Weight

In Shipping

Carton

150 to 450 lbs

Glass dependant

150 to 450 lbs

Glass dependant

280 to 310 lbs

Glass dependant

280 to 310 lbs

Glass dependant

300 to 410 lbs

Glass dependant

300 to 410 lbs

Glass dependant

Model 600

Model 601

Model 602

Model 603

Model 604

Thermo Pane Smash and Grab Level 1 Glazing

Thermo Pane Smash and Grab Level 1 Glazing

Thermo Pane Smash and Grab Level 1 Glazing

Thermo Pane Smash and Grab Level 1 Glazing Level 3 Glazing

Thermo Pane Smash and Grab Level 1 Glazing Level 3 Glazing

9

Model 600

47.50"

[1207mm]

Dimensions

4.50"

[114mm]

43.50"

[1105mm]

Dimensions

In Inches

W x H x D

47½ x 43½ x 4½

47½ x 35¾ x 4½

34.75" SO
[883mm]

MODEL 600

Service

Opening Size

W x H

20” x 35”

20” x 27 ¼”

Glazing Rough

Opening Size

W x H

47 ¾” x 43 ¾”

1213mm x 1111mm

47 ¾” x 36”

1213mm x 914mm

Masonry Rough

Opening Size

W x H

48” x 44”

1219mm x 1118mm

48” x 36 ¼”

1219mm x 921mm

10

MODEL 601 / 603

58.50"

[1486mm]

47.50"

[1207mm]

34.75" SO
[883mm]

4.50"

[114mm]

58.50"

[1486mm]

MODEL 601

47.56"

[1208mm]

MODEL 603

17.00"

[432mm]

17.00"

[432mm]

4.50"

[114mm]

17.00"

[432mm]

15.00"

[381mm]

[51mm]

15.00"

[381mm]

[51mm]

2.00"

2.00"

Dimensions

In Inches

W x H x D

47½ x 43½ x 4½

47½ x 35¾ x 4½

Height

Including

Drawer

58 ½” H

50 ¾” H

Service

Opening Size

W x H

20” x 34 ¾”

20” x 27”

Glazing Rough

Opening Size

W x H

47 ¾” x 58 ¾”

1213mm x 1492mm

47 ¾” x 51”

1213mm x 1295mm

Masonry Rough

Opening Size

W x H

48” x 59”

1219mm x 1499mm

48” x 51 ¼”

1219mm x 1302mm

* Model 601 Service Opening Size passes the California restricted opening requirements.

11

MODEL 602 / 604

60.50"

[1537mm]

47.50"

[1206mm]

4.50"

[114mm]

34.75" SO
[883mm]

MODEL 602

17.00"

[432mm]

17.00"

17.00"

[432mm]

[432mm]

47.50"

[1207mm]

60.50"

[1537mm]

17.00"

[432mm]

17.00"

[432mm]

Masonry Rough

Opening Size

W x H

48” x 61”

1219mm x 1549mm

48” x 53 ¼”

1219mm x 1353mm

Dimensions

In Inches

W x H x D

47½ x 43½ x 17

47½ x 35¾ x 17

MODEL 604

Height

Including

Drawer

60 ½” H

52 ¾” H

Service

Opening Size

W x H

20” x 34 ¾”

20” x 27”

Glazing Rough

Opening Size

W x H

47 ¾” x 60 ¾”

1213mm x 1543mm

47 ¾” x 53”

1213mm x 1346mm

* Model 602 Service Opening Size passes the California restricted opening requirements.

12

Safety Information

WARNING: To avoid the risk of fire, Electric Shock or injury to persons, observe the following:

1. Before servicing or cleaning the unit, switch the power off at the mechanical switch near the unit
(Installed by an Electrician) or the electrical entry service panel/circuit breaker. (Load Center)

• OSHA LOCK OUT – TAG OUT procedures are to be observed to prevent power from being
switched on accidentally.

2. Any Installation and / or Electrical work must be done by QUALIFIED persons in accordance with
all applicable codes / standards and manufacturers recommendations and specifications.

3. DO NOT insert fingers and / or foreign objects into the Drive-Thru Window.
DO NOT block or tamper with the unit in any manner while it is in operation.

4. This product must not be used in Potentially Dangerous locations such as Flammable, Explosive
Chemical – laden environment.

Installation Procedures

Tools required to perform the installation

• Electric Drill

• Metal Drill bits –

⅛” (3mm)
¼” (6mm)
½” (13mm)
1” (25mm)

• Screwdrivers – Slotted and Phillips

• Hacksaw

• Jack / Utility Knife

• Flat File – Coarse

• Caulking gun

• ¼” Nut Driver

Materials required for installation

• Window framing, architect specified and installed in building.
(Ready Access recommended material is ⅛“ (3mm) x 1 ¾” (44.5mm) x 4” (102mm) hollow

aluminum tubing or glazing channel)

• Electrical Tape

• Wire Nuts

• Caulking – silicone (Color specific to the color of window)

• Connectors for conduit as required

• Shingle type shims – as required to level and plum the window

• Extension Cord

• Masonry drill bit –

¼” (6mm)
1” (25mm)

1

½” (38mm)

• Masonry Hole Saw – 1” (25mm)

• Channel Lock Pliers

• Tape Measurer

• Wire Cutter

• Step Ladder

• Level

13