Ready Access 275 DP Service Manual

Pass

Thru Window

Model 275

Manual/Self Closing,

MOER (Manual Open/Electronic Release)

Fully Automatic Electric

Installation instructions also include Model 275 LPHV , 275 DP and Model 375 Series

TABLE OF CONTENT

Topic Page

Disclaimer 4 Serial Number Identification 4 Introduction 5 Product Information Description 5 Warranty 6 Specifications 7 Dimensions 7 Safety Information 8 Installation Procedures 8 Tools needed 8 Materials Needed 8 Physical Installation 9 Electrical Installation 12 Initial Operations and Testing 14 Electric Installation (MOER) 15 Adjustments and Calibrations 16 Electric Installation – Electric Eye (Model 275 – 30” High) 18 Operational Procedures Modes of Operation 22 Operations 22 Control Identification, Explanation and Function 22 Maintenance Maintenance Schedule 23 Daily, Monthly, Yearly 23

Service Controls 24 Troubleshooting Guide (Cause and Effect) 25 Parts Lists Complete Parts List (Description/Part Number) 29 Drawings - Exploded Views / Schematics 33

DISCLAIMER

READY ACCESS DISCLAIMS ANY LIABILITY FOR ANY DAMAGE OR HARM CAUSED TO THE 275 DRIVE-THRU WINDOW, IT’S OPERATOR OR ANY OTHER EQUIPMENT HOWEVER CAUSED IF THE 275 DRIVE-THRU WINDOW IS REPAIRED OR SERVICED BY ANYONE OTHER THAN AN AUTHORIZED SERVICE ENGINEER OR CONTRARY TO THE MANUFACTURERS WRITTEN INSTRUCTION CONTAINED HEREIN.

THIS MANUAL IS INTENDED FOR USE BY THE IN-HOUSE OR AUTHORIZED FIELD SERVICE ENGINEERS AND SALES REPRESENTATIVES

The manufacturer maintains the right to update, add or issue a new service manual at any time without notice, thereby rendering all previous issues obsolete.

Please write the Serial Number and Installation Date for your drive-thru window in the spaces provided.

Serial Number

Date of Installation

The serial number nameplate is located on the post

CONTACT INFORMATION

FOR SALES AND SERVICE CONTACT

Ready Access Tel: 630-876-7766 1815 Arthur Drive Tel: 800-621-5045 West Chicago, Illinois 60185 Fax: 630-876-7767 Email: ready@ready-access.com Website: www.ready-access.com

INTRODUCTION

The Ready Access window is quality designed to give you years of reliable, trouble-free service. Each window is shipped pre-assembled, fully glazed and ready for installation. All Ready Access windows are thoroughly tested prior to shipping.

The 275 Single Panel Slider Window is the perfect enhancement to the drive-thru concept, offering unobstructed views of customer and crew.

The model 275 drive-up window comes in four versions, manual, self-closing, electric and M.O.E.R. (Manual Open Electronic Release). The electric version is fully automatic with a manual override in case of a power outage. The door will open and close by stepping into and out of the light beam sensor, the electric version meets health code requirements.

to assist the window manually when in automatic mode, damage can occur to internal parts.

Do not attempt

The Self-Closing and M.O.E.R. versions also meet health code requirements for self closing. You manually open the windows and gravity closes them.

This attractive and economical window is ideal for a drive-thru or walk up application. The large service opening is suitable for both large and small operations. (See Chart on Page 6)

PRODUCT INFORMATION

• Manual/Self Closing or Electric Openings The 275 Single Panel Slider keeps building costs down by offering the window in a manual/self closing operating style. Or for those who experience heavier traffic, an electric operating style is also available. Both models meet health department requirements for self-closing units.

• Ease of Operation In a Manual/Self Closing operation, the inside attendant pulls the door handle, to open the door and once the door is released gravity will close the window. The MOER operation opens the same as manual and self close, however a magnet catches the door, once the attendant steps out of the beam on the presence sensor the magnet releases and the door will close. With a fully automated operation, the operator simply steps into the presence sensor and the movable window panel slides open. When the operator steps out of the presence sensor, the movable window panel automatically closes. The range for the presence sensor is adjustable to specific customer needs.

• Quality Construction Anodized aluminum extrusions, stainless steel and 1/4" tempered glass combine to give you an attractive window that not only enhances building exteriors, but will not rust, pit or weather. Track free bottom sill provides for a contaminant free surface.

• Triple Security Locks The 275 Single Panel Slider automatically locks each time the window closes, providing security when the window is left unattended. When the drive-thru is closed, manual security locks help prevent outside entry. There are two security locks for night use, the thumb-turn latch and the night security bar.

• Fully Assembled, Ready to Install Ready Access windows are shipped completely pre-assembled and fully glazed for lower installation costs. Normal installation takes less than two hours.

• Three to Five Day Shipping Ready Access will ship any standard window order in 3 to 5 days from receipt of order. We offer custom windows in our 275 line; however lead times can vary from 3-6 weeks.

• Warranty and Service Support Your Ready Access window comes with a one year limited warranty on parts and labor provided by a worldwide service organization.

STANDARD OPTIONS

• The 275 Single Panel Slider is available in statuary bronze or clear anodized aluminum.

• 4 standard window dimensions available: (See Chart on Page # 6)

• A retrofit kit is available for the 47 ½” wide 275 Single Panel Slider that easily upgrades the

window from a manual operation to a Manual Open/Electronic Release or fully automatic operation.

• An inside/outside stainless steel shelf is also available.

CUSTOM OPTIONS

• Custom sizes are available in both manual and self closing operation. Custom heights are available in electric operation.

• Tinted glass is available upon request.

• Powder coat painting (Tiger Drylac) is available in a wide range of colors.

WARRANTY:

Ready Access will only accept responsibility for manufacturing defects in the product’s construction and/or materials.

Adjustments required during installation are the responsibility of the installer or contractor and will not be covered under warranty.

Problems caused by improper installation are the responsibility of the installer or contractor and will not be covered under warranty.

Model

Number

275

110/120 VAC

275

110/120 VAC

275

110/120 VAC

275

(SC)

Dimensions

In Inches

W x H x D

47½ x 43½ x 4

47½ x 35¾ x 4

47½ x 30 x 4

35 ¾ x 35¾ x 4

West Coast Window

Dimensions

SPECIFICATIONS AND PERFORMANCE

Unit

Voltage

USA International

60Hz

N/A

Opening Size

19 ¼” x 35”

19 ¼” x 27 ¼”

19 ¼” x 21 ½”

13 ⅝” x 27 ¼”

15 ⅝” x 27 ¼”

220/240 VAC

50/60Hz

220/240 VAC

50/60Hz

220/240 VAC

50/60Hz

N/A

Service

W x H

[1206.50mm]

Actual

Unit

Amps

15 A (US)

8 A (Int’l)

15 A (US)

8 A (Int’l)

15 A (US)

8 A (Int’l)

N/A

Glazing Rough

Opening Size

47 ¾” x 43 ¾”

1213mm x 1111mm

47 ¾” x 36”

1213mm x 914mm

47 ¾” x 30 ¼”

1213mm x 768mm

36” x 36”

914mm x 914mm

Dimensions

In Inches

W X H x D

47½ x 43½ x 4

47½ x 35¾ x 4

47½ x 30 x 4

35 ¾ x 35¾ x 4

Masonry Rough

W x H

1219mm x 1118mm

1219mm x 921mm

1219mm x 775mm

921mm x 921mm

[101.60mm]

Weight

In Shipping

Carton

95 lbs

87 lbs

80 lbs

Opening Size

W x H

48” x 44”

48” x 36 ¼”

48” x 30 ½”

36 ¼” x 36 ¼”

[1104.90mm]

SEE CHART FOR OPENING SIZE

Figure 1

Safety Information

WARNING: To avoid the risk of fire, Electric Shock or injury to persons, observe the following:

1. Before servicing or cleaning the unit, switch the power off at the mechanical switch near the unit (Installed by an Electrician) or the electrical entry service panel/circuit breaker. (Load Center)

• OSHA LOCK OUT – TAG OUT procedures are to be observed to prevent power from being switched on accidentally.

2. Any Installation and / or Electrical work must be done by QUALIFIED persons in accordance with all applicable codes / standards and manufacturers recommendations and specifications.

3. DO NOT insert fingers and / or foreign objects into the Drive-Thru Window. DO NOT block or tamper with the unit in any manner while it is in operation.

4. This product must not be used in Potentially Dangerous locations such as Flammable, Explosive Chemical – laden environment.

Installation Procedures

Tools required to perform the installation

• Electric Drill

• Metal Drill bits –

⅛” (3mm) ¼” (6mm) ½” (13mm) 1” (25mm)

• Screwdrivers – Slotted and Phillips

• Hacksaw

• Jack / Utility Knife

• Flat File – Coarse

• Caulking gun

• ¼” Nut Driver

Materials required for installation

• Window framing, architect specified and installed in building. (Ready Access recommended material is ⅛“ (3mm) x 1 ¾” (44.5mm) x 4” (102mm) hollow aluminum tubing or glazing channel)

• Electrical Tape

• Wire Nuts

• Caulking – silicone (Color specific to the color of window)

• Connectors for conduit as required

• Shingle type shims – as required to level and plum the window

• Extension Cord

• Masonry drill bit –

¼” (6mm) 1” (25mm)

½” (38mm)

• Masonry Hole Saw – 1” (25mm)

• Channel Lock Pliers

• Tape Measurer

• Wire Cutter

• Step Ladder

• Level

Physical Installation

Before you begin installing your Ready Access Drive-Thru Window, you must determine what type of installation will be required. Example: Wood Framing, Masonry Framing, etc. Please refer to the details below and pick which one best fit your application.

See Chart previous pages for Masonry and Glazing Rough Opening Sizes

FIGURE 2

WARNING:

TWO PEOPLE ARE REQUIRED FOR THE LIFTING AND

INSTALLATION OF THE WINDOW.

1. Check shipping carton for any shipping damage and remove window from the carton.

2. Check window for any shipping damage.

3. Confirm that the customer-supplied frame is made to accommodate the dimensions as illustrated on page 10.

4. For the Fully Automatic – Electric units, confirm that AC power has been run and is ready for connection to the window.

NOTE: There are two wall-mounting applications. The mounting space can be

surrounded either by sidelights (windows) or masonry. In both cases the upper part of the window above the counter top (window sill) fits flush with the outside of the wall. (See Figure 2) The illustrations will show the walls with the sidelights, as this is the most common application. (Figure 3 and 4)

Figure 3 Figure 4

NOTE: If mounting the window in a masonry wall the window mounts flush with the

outside finishing of the building. Drill points are scribed directly into the masonry. The outside edge of the mullion should be flush with the outside finishing of the building. (See Figure 3 and 4)

5. Position the window and place it into the customer-supplied frame. As shown in Figure 3 and 4

6. With one person holding the window in place, level the window using the shim shingles as needed.

7. Using the window mounting holes as a template, drill a quantity of 4 – 3/16” (5mm) diameter holes for mounting. (See Figure 5)

Figure 5

8. Take the window back out and drill the mounting holes. Set the anchors as needed.

9. With one person holding the window in place from the outside, set the mounting screws.

10. When the window is fully secured, seal the outside of the window to the frame or building using silicone caulk.

Electrical Installation (for electric operation)

All power must be connected and wired by a qualified electrician and must be in compliance with all state and local codes.

The incoming AC power line must be connected to the wires in the duplex box located in the top header (Per Standard electrical code.) The green “grounding” wire is to be attached to the frame of the unit.

WARNING: Use only 110/120VAC – 60Hz source with a dedicated 15Amp circuit.

International power: 220/240VAC – 50/60Hz with a dedicated 8amp branch circuit.

WARNING: This must be a dedicated circuit. Other electrical equipment must not share the same

line from the 15Amp circuit breaker.

WARNING: Turning off the front panel rocker switches does not remove the 110/120 volts of electrical

power form the unit

WARNING: To disconnect the power completely from this unit, turn OFF the mechanical switch near the

unit (Installed by an Electrician) or the electrical entry service panel/circuit breaker panel (Load Center) for this unit.

• OSHA LOCK OUT – TAG OUT procedures are to be observed to prevent power from being switched on accidentally.

1. Remove the 4 screws holding on the slide channel cover.

2. Wire the AC source line to the duplex receptacle. (See Figure 6)

Receptacle

Figure 6 (Pre – 2003 models)

3. Connect the cable wire from the electric eye sensor.

4. Drill 4 - ¼” (6.5mm) holes using the masonry drill bit. (For Waist High Electric Eye Only)

5. Insert the plastic anchors and mount the brackets with the #10 or #12 screws. (For Waist High Electric Eye Only)

6. Attach the sensor to the brackets and secure. (For Waist High Electric Eye Only)

7. Turn “ON” the power to the unit. (Load center circuit breaker and power switch on the “Control unit”.

8. Test window operations. See “Testing Procedures”.

For windows purchased after January 2003, follow these instructions.

AC Terminal Block

1. Remove the 2 screws holding on the AC access panel. Do not remove the slide channel cover.

2. Electrician to drill hole in unit as shown. Install connector before running power line to unit.

Figure 6A (2003 and later models)

3. Wire the AC source line to the Terminal Block located in the header of the window.

NOTE: TO GROUND UNIT USE PIGTAIL BY TERMINAL BLOCK. THE LINE (L1) IS

INDICATED BY THE (RED) TAB AND THE RETURN (NEUTRAL) IS INDICATED BY

THE (WHITE) TAB. ON THE TERMINAL BLOCK FOR PIGTAIL LEADS COMING IN

TO TERMINAL BLOCK, WIRE TIES PROVIDED TO SECURE FREE END OF WIRE

LEADS TO PREVENT WIRES COMING IN CONTACT WITH MOVING PARTS.

NOTE: USE COPPER CONDUCTORS ONLY.

4. Turn “ON” the power to the unit. (Load center circuit breaker and power switch on the “Control

Panel”).

5. Test window operations. See “Testing Procedures”.

Initial Window Operation

Testing Procedures

Action Reaction

Turn the power “OFF” at the rocker switch located on the controller unit. Manually open and close the door several times.

Turn the power “ON” at the rocker switch located on the controller unit. Break the electric eye beam to open the door.

With the power “ON” break the electric eye beam momentarily to open and close the door.

With the power “ON” press the “CLOSE DELAY” button located on the controller unit once and break the electric eye beam to open the door

With the power “ON” break the electric eye beam momentarily to open and close the door. Insert an object at least 4” (101.6mm) wide between the door and frame as the door closes.

When the door is opening, the “MOTOR RUN” lamp will illuminate green. When the door is closing, “MOTOR RUN” lamp will illuminate red. The “POWER” lamp must illuminate during both operations. If neither of these lamps illuminate during any of the processes, proceed to the “Troubleshooting” section.

The door will open.

The door will open. They will remain in the open position for either approximately 3.0 or 6.0 seconds before closing (Default Settings)

The door will open and the length of time that the door remains open will toggle between 3.0 and

6.0 seconds before closing. (Default Settings)

The door will automatically reverse their action (the door will open), when an object is caught between or restricting the closing of the door.

Electrical Installation (For M.O.E.R. windows only)

All power must be connected and wired by a qualified electrician and must be in compliance with all state and local codes.

WARNING: Use only 110/120VAC – 60Hz source with a dedicated minimum 15Amp circuit.

International power: 208/240VAC – 50/60Hz with a dedicated minimum 8Amp branch circuit.

WARNING: This must be a dedicated circuit. Other electrical equipment must not share the same line

from the minimum15Amp circuit breaker.

WARNING: Turning off the front panel rocker switches does not remove the 110/120 volts of electrical

power form the unit

WARNING: To disconnect the power completely from this unit, turn OFF the main switch near the unit

(Installed by an Electrician) or the electrical entry service panel/circuit breaker panel (Load Center) for this unit.

• OSHA LOCK OUT – TAG OUT procedures are to be observed to prevent power from being switched on accidentally.

1. The M.O.E.R. window simply plugs into a standard wall socket (Preferred a switched outlet).

2. Connect the cable wire from the electric eye / presence sensor.

3. Drill 4 - ¼” (6.5mm) holes using the masonry drill bit. (For Waist High Electric Eye Only)

4. Insert the plastic anchors and mount the brackets with the #10 or #12 screws. (For Waist High Electric Eye Only)

5. Attach the sensor to the brackets and secure. (For Waist High Electric Eye Only)

6. Turn “ON” the power to the unit. (Load center circuit breaker and power switch on the wall if available.)

7. Test window operations. See “Testing Procedures”.

Note: Do not hardwire or cut plug. This will void the warranty.

Initial Window Operation

Testing Procedures

Action Reaction

Turn the power “OFF” (M.O.E.R. ONLY) at the main switch. (Electrician Installed) Manually open and close the door several times.

Turn the power “ON” (M.O.E.R. ONLY) at the main switch. (Electrician Installed) Manually open the door

This will assure that the door is performing to specification. The M.O.E.R. window will perform as a standard Self-Closing unit

The door should stay open until you step out of the beam sensor. Once you step out of the sensor range, the door should close by itself.

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