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1
Installation and User Instructions
Your Informant unit is factory configured to begin logging data as soon as it is powered up. No
special software is required, only a computer with an Internet browser, such as Explorer or Safari.
Follow the steps below to see your graphs and logs:
1. Point your browser to:______________________ Do not use “www.”
2. Your user name is: ___________________
3. Your password is: ____________________
Alarms: SMS Text Messages
Logging to Cloud Server
A
Temp: -8F
No alarms
Accessing Your Stored Web Data
Temperature Refrigerant Leak City Power Amps
Humidity City Power On Auto Light Control
Door Ajar Power Failure Battery Back-up
Panic Button Panic Reset Daily Status Message
The Informant is a self-contained alarm and logging device that uses the cellular phone network. Text message
alarms are sent up to five cell phones. Events are logged to
a cloud server with easy user access. The following monitored and logged:
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2
Contents
Connections 3
User Controls 4
Sensors 4
Wiring Layout - Inputs, Power, Controls 5
Scrolling Menu on Internal Display (Top Menu) 6
Signal Strength Indicator 6
Use of Door Sensor and Panic Buttons 7
Antenna Recommendations 8
Summary of Menu Functions 9
Entering Cell Phone Numbers 10
Setting Contact On/Off Alarms and Delay 10
Setting Contact On/Off Alarms and Delay 11
Using Delays 11
Setting Temperature Alarm Limits and Delay 12
Set Password 13
Set Celsius or Fahrenheit 13
Sending Test Messages 13
Go To SubMenu Functions 13
City Power Alarm 14
Testing the City Power Alarm 14
Battery Low Alarm 14
Contact On/Off Setup 15
UDP (Cloud Server) Logging 15
SMS (Text Messaging) 15
Daily Message 16
Keypad Lock 16
Alarm Buzzer 16
Silent Mode 16
Maintenance Mode 16
Add Wired Sensors Menu 17
Revert to Factory Configuration 17
Accessing Graphs and Logs 18
Page 3
Connections
Ground
5
F
N
Q
F
S
B
U
V
S
F
Power 4vdc
Sensor 4
Sensor 3
Sensor 2
Sensor 1
Ground
$
P
O
U
B
D
U
Input One
Input Two
Input Three
)
V
N
J
E
J
U
Z
"
N
Q
T
Ground
0 - 5vdc
Contact 1A
Contact 1B
Contact 2A
$
P
O
U
S
P
M
RDTConnections(12-14-11)
Temperature Sensor
3
4
5
6
Two wires
Combination Temperature &
Humidity Sensor
Three wires
7
8
9
10
11
12
15
16
Up to four inputs or
any type sensor
1
2
Current
Transducer
17
Contact 2B
18
24vac
Sensor Inputs
Power
Dry Contact Inputs
Interior Lights
Door
Position
Leak
Detector
Ammeter Input
Relay Outputs
Panic Button
To External Alarm
13
14
Contact 3A
Contact 3B
Auxiliary Relay
Antenna
M
Coaxial Cable
15
19
20
24vac Transformer
Facing the Connector Block (Connector #1 is lowest in control box)
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
Reset
Button
3
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4
User Controls
Sensors
Wall-Mounted Installation
Letter keys are used for commands
Number keys are used to enter phone
numbers and values such as temperature
alarm settings
Conduit to Controls
The backlit display has two modes:
Normal: four data panels constantly scroll
Command: the display shows responses to
menu changes
Display
Alarm Horn
Keypad
1BOJD#VUUPO3FTFU
Temperature Sensor: Two wire, observe
polarity. Use 22awg, stranded wire. Up to
four can be used. Has 24” leads.
Combo Temperature and Humidity Sensor:
Three wire, observe polarity. Use 22awg,
stranded wire. Up to four can be used. Has
24” leads.
Door Sensor: Magnetic security-type
sensor, two wire. Use 22awg wire. Normally
closed or normally open can be used.
Leak Detector: Typical sensor shown. Use
22awg wire. Normally closed contact sensor.
Up to 200’.
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Wiring Layout - Inputs, Power, Controls
24vac
Transformer
120vac or 208vac mains supply
Four Temperature
Sensors
Door Position Sensor
Panic Switch (inside Cooler)
Refrigerant Leak Detector
Relay Output - Lighting
Relay Output - Ext. Horn
Relay Output - Aux.
Relay
Lighting
Horn
Refrigerant
Leak
Detector
Panic
Button
9vdc
Transformer
Door
Switch
Alarm
Horn
Panic
Reset
Informant
Power
Leak
Detector
Power
Informant
Connections to Informant
Side View of Refrigerated Room
Note: Not all 24vac power is shown on
Relay Outputs. Power to all outputs must
be furnished through customer supplied
24vac transformer.
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Use of Door Sensor and Panic Buttons
Lighting Sequence Table
Door Position: Actions
Opens: Lights go on.
Door open timer starts running. (0 - 99 min.)
Closes: Lights go out.
Timer resets
Open Too Long: Alarm horn sounds. (Delay time exceeded.)
Text message alerts sent.
Panic Button Pressed: Alarm horn sounds.
Interior lighting turns on.
Text message alarm sounds.
Panic Reset Button Pressed: Alarm silenced.
Text message sent “Alarm cleared ”
Lights go out.
The door sensor (magnetic switch)
automatically controls the internal
lighting. Once the door is opened
an internal timer in the Informant
starts running. If the door is closed
promptly the lights are shut off. If
the door is opened too long a series
of events begins as described in the
table below.
Additionally, an internal panic
button can over-ride the timer.
The external Panic Button Resert
cancels the Internal Panic Button.
The
auto
ligh
an i
prom
Side View of Refrigerated Area
Interior Lighting
Inside Panic Button
Typical Wiring: Door Position
Sensors,Panic Button and Panic Reset
Panic
Button
Reset
Conduit and Junction Boxes
Sensors or Switches
Door
Sensor
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Scrolling Menu on Internal Display (Top Menu)
Curr Temp1: 34F
Curr Temp2: 45F
85F
Cell Signal:
No
Alarms
High Alarm: 86F
Low Alarm: -5F
555-432-5678:
555-786-4356:
Temperature updated every five
seconds
Signal needs two bars for good
performance
Up to five cell phone numbers can be
entered. Only the first two are shown.
Alarm status is displayed. A buzzer
can also signal alarm status locally.
High and low alarm points. The
# Backspace
temperature must be above or below the
B
C
(▲)
(▼)
Signal Strength Indicator
Unusable Signal Strength
Marginal - but usable
trip point by one degree to alarm.
Manual scrolling by pressing the B
and C keys (▲) (▼)
This device sends SMS text messages and sends data over the 2G
data channel. This requires at least
two solid black bars signal strength.
If no black bars are present a remote
antenna will be required.
Excellent signal level
See page on remote antenna if signal
is low.
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Typical non-directional
!tenna (monopole)
Antenna Recommendations
Walk-In Box
External Directional antenna
Metal roof
Metal walls
>5 miles from cell tower
Composition (wood)
Roof
<5 miles from cell tower
Wooden, sheet rock,
walls
Attic Omni-Directional
Antenna
Coaxial cable to antenna
Conduit to ceiling (3/4”)
RDTAntenna(12-24-11).ai
Since most Informant installations are
wall-mounted to refrigeration rooms,
an external antenna is required.
Depending on the type of building, the
antenna can be mounted above the
conduit.
In all-metal buildings, a roof-mounted
antenna will be required.
When the Informant will be more than
five miles from the cell phone tower
a directional antenna will likely be
required.
Typical directional antenna.
(Yagi). Usually mounted
outside building.
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Summary of Menu Functions
To Access Menus
Scrolling Data Mode
A
Press “A” Key and Scroll Keys
Main Menu Functions:
1) Cell phone numbers.
2) Amp Alarms
3) Contact #1 delay.
4) Contact #2 delay.
5) Temperature Alarms
6) Temperature alarm delay.
7) Set Password
8) degF or degC.
9) Send Test Text Message.
0) More options (”zero” key)
.
0
Press “0” Key To Access Sub-Menu
Sub Menu Functions:
1. City Power Alarm.
2. Battery Low Alarm.
3. Contact 1 Alarm.
4. Contact2 Alarm.
5. UDP Logging.
6. SMS (Text) Alarms.
7. Daily Status Message.
8. Keypad lock.
9. Alarm Buzzer.
10. Silent Mode.
11. Maintenance Mode.
12. Wireless Temp Sensors.
13. Discover Wired Temp Sensors.
14. Factory Config Reset.
D
Press “D” Key twice to
return to scrolling menu
ScrollingMenuLong(11-21-11).ai
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Entering Cell Phone Numbers
512-555-1234
#1 1)New 2)Del ▼
This screen permits five cell phone numbers
to be entered, changed or deleted. In the
event of an alarm, all the numbers are sent a
text message alarm.
Change Cell Phone Numbers
Contact2 dly ▼
The two dry contacts frequently monitor
freezer and refrigerator doors and alarm if
the door is left open for a certain time. If
the value is set to zero, there is no delay.
A submenu function enables the contacts
operation.
Set Contacts 1 and 2 Delay Time
Contact1 dly 0 ▲
1) Change
The value is minutes until an alarm is
activated. These devices frequently monitor
refrigerator doors and alarm if the door is left
open for a long time. If set to zero, there is
no delay. A submenu function enables the
contacts operation.
Adjusting Delay Time (minutes)
Contact1 dly 0
Setting Contact On/Off Alarms and Delay
Select numbers 1-5
Send Test Message
Send Test Message
Be sure to send a test message to every
phone number entered.
The on/off contact sensing is set up in the sub-menu. See page 5 for more info on setting
those. However, the delay time before sending an alarm is set on this page.
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Setting Contact On/Off Alarms and Delay
The on/off contact sensing is set up in the sub-menu. See page 13 for more info on
setting those. However, the delay time before sending an alarm is set on this page.
Set Contacts 1 and 2 Delay Time
The two dry contacts frequently monitor
Contact1 dly 0 ▲
freezer and refrigerator doors and alarm if
Contact2 dly ▼
the door is left open for a certain time. If
the value is set to zero, there is no delay.
A submenu function enables the contacts
operation.
Adjusting Delay Time (minutes)
Contact1 dly 0
1) Change
The value is minutes until an alarm is
activated. These devices frequently monitor
refrigerator doors and alarm if the door is left
open for a long time. If set to zero, there is
no delay. A submenu function enables the
contacts operation.
Using Delays
Many delays are used on switch and contact functions.
Temperature: delay alarm to ignore defrost cycle. Typically 30-45 minutes.
Door Position: delay alarm to allow door to be open for a period. Typically 5 minutes.
Refrigeration Leak: delay to assure that genuine leak is present. Typically 15 minutes.
Set delays carefully. A short delay causes false alarms, a long delay may mask problems.
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Setting Temperature Alarm Limits and Delay
(Shortcut: Press “A” and scroll down to 5.)
This screen sets the trip values
5)Temp Alarms
6)Temp Alarm Delay
Set High/Low Alarm Values
1)Hi Temp1 Alarm
2)Lo Alarm Alarm
Setting Negative Temperature Values
High temp above 0?
1)Yes 2) No
Setting Negative Temperature Values
Enter Hi Alarm:1
+120
of temperature. To automatically
cancel the alarm the value must be
greater (or less) than the trip value
by one degree.
Note that the temperature sensors
must be discovered (see page 8) in
order for high/low limits to be set.
Press “D” for Done
Set Delay Before Alarm
Shortcut: Press “A” and “6”
1) Temp 1 Delay
01 minutes
Enter minutes
0 for no delay
Press “D” for Done
This function permits 0 - 99 minutes
of delay before sending a text alarm.
The primary purpose is to ignore
defrost cycles where the temperature
can routinely and briefly jump to
20degF higher than normal.
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Set Password
Set Password
Enter key code
Set Celsius or Fahrenheit
The keypad is disabled if the password is not entered. CAUTION: if
you forget your password, you will
have to call tech support to have an
upload of the firmware done. There is
no back-door method.
Select the temperature portrayal of F
or C. All alarms and logging will be
1) >> Fahrenheit
2) Celsius
Sending Test Messages
Send Test Message
Select numbers 1-5
Go To SubMenu Functions
Shortcut: Press “A” and “0”
displayed with that portrayal.
A test Text Message can be sent to
any of the five cell phone numbers.
Options ▼
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City Power Alarm
Informant
Circuits
24vac
Transformer
Auto
Cutover
Circuit
City
Power
Loss of city power is a critical failure. The
Informant contains two Lithium batteries
that automatically keep the Informant running when city power fails.
When power fails, text message alarms are
sent and the event is logged.
There is a one!minute delay before
alarming to ignore transient power spikes of
black outs.
Testing the City Power Alarm.
Unplug the wall transformer from the power receptacle. The display should go
dim as the unit starts to conserve battery power. After two minutes, you should
receive a text message alarm.
There are two internal batteries that keep the Freezer Alert running when city power is
lost. The batteries last for 24 hours or more. When they are exhausted, they must be
replaced with CR123A cells which are available at Walmart.
Battery Low Alarm
Battery Low Alarm
Off 1) Enable
When the device cannot receive ity
!ower, it reverts to long-live batteries
(CR123 Lithium) If !ity "ower remains off
for longer than 20 hours# the unit will send
an alarm that it will soon be completely
inactive.
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Contact On/Off Setup
Set Contacts 1 and 2 Delay Time
The two dry contacts frequently monitor
Contact1 dly 0 ▲
Contact2 dly ▼
Adjusting Delay Time (minutes)
Contact1 dly 0
1) Change
Off 1) Enable
UDP (Cloud Server) Logging
UDP Logging
Off 1) Enable
freezer and refrigerator doors and alarm if the
door is left open for a certain time. If the
value is set to zero, there is no delay. A sub
menu!function enables the contacts operation.
The value is minutes until an alarm is
activated. These devices frequently monitor
refrigerator doors and alarm if the door is left
open for a long time. If set to zero, there is no
delay. A submenu function enables the contacts operation.
Enabling this function starts the device
sending hourly logs and alerts to a server
database. Call Tech Support to se up your
SMS (Text Messaging)
SMS Alarms
Off 1) Enable
user name and password.
The is the principal alarm method. This
function is normally used when setting up a
device and is otherwise left on.
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Daily Message
Daily Message
Off 1) Enable
Keypad Lock
Keypad lock
Off 1) Enable
Alarm Buzzer
Alarm Buzzer
This function lets you know that the device
is in contact with a cell tower and can
receive the system time from it. It will
send a daily message at noon to confirm its
operational status.
Use this mode to block accidental setting
of passwords in the Main Menu. The
default password to enable the keypad
is “1”.
Turns off the alarm buzzer.
Off 1) Enable
Silent Mode
Silent Mode
Maintenance Mode
Maintenance Mode
Off 1) Enable
The device beeps when sending logging data
and SMS Alarms. Enabling this function stops
the beeping.
This mode permits alarms from being
transmitted to all five cell phone
numbers. In this mode, alarms are only sent
to the first cell phone number. An hourly
warning message is sent. After 8 hours,
Maintenance Mode is automatically
discontinued.
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Add Wired Sensors Menu
Up to four temperature sensors can be used.
Each sensor has a unique (internal) address and must be ‘discovered’ by the unit
in order to be displayed.
Without discovering the sensors, no data will appear.
Add Wired Sensors?
1) Yes
Discovery Finished
Found 4 Sensors
Added sensors
Press the “D” twice to return to the scrolling menu. Set tem !"#$%"!
limits for alarm functions.
Revert to Factory Configuration
This menu starts the discovery function.
Sensors have been found. Logging begins
after return to top menu.
Factory Config?
1) Yes
Selecting this resets all limits and
other variables to the factory final
assemble test setting.
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Page 18
Accessing Graphs and Logs
This field can
be changed.
Red line: highest value
Blue line: lowest value
During logging period.
Top Menu - Summary Graphs and Menu
If UDP logging is enabled, the Informant sends hourly the high, low and latest values of
all sensors and alarms. The data is sent to a Cloud server automatically. Several fields on
the server can be customized. No special software is required.
Steps to accessing your Informant’s stored data:
1. Open a Internet browser connection using Explorer, Chrome, !" Firefox.
2. Type http://app. !""#"!$%"!&.com in the address panel. Do not use “www ”
3. Enter your user name and password.
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Typical Report (HTML format)
Graph and Report Generator Sub Menu
Report formats:
Graphs
Excel
HTML (browser text)
Spreadsheet (CSV)
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