RCA 580 User Manual

SpeedTouch™
580
Installation and Setup Guide
R4.3.0
Copyright
Copyright ©1999-2005 THOMSON. All rights reserved.
Passing on, and copying of this document, use and communication of its contents is not permitted without written authorization from THOMSON. The content of this document is furnished for informational use only, may be subject to change without notice, and should not be construed as a commitment by THOMSON. THOMSON assumes no responsibility or liability for any errors or inaccuracies that may appear in this document.
Thomson Telecom Belgium Prins Boudewijnlaan, 47 B-2650 Edegem Belgium
www.speedtouch.com
Trademarks
The following trademarks are used in this document:
SpeedTouch™ is a trademark of THOMSON.
Microsoft®, MS-DOS®, Windows® and Windows NT® are either registered trademarks or trademarks of Microsoft Corpora-
tion in the United States and/or other countries.
UNIX® is a registered trademark of UNIX System Laboratories, Incorporated.
Apple® and Mac OS® are registered trademarks of Apple Computer, Incorporated, registered in the United States and other
countries.
Adobe, the Adobe logo, Acrobat and Acrobat Reader are trademarks or registered trademarks of Adobe Systems, Incorpo-
rated, registered in the United States and/or other countries.
Netscape® and Netscape Navigator® are registered trademarks of Netscape Communications Corporation.
Ethernet™ is a trademark of Xerox Corporation.
UPnP™ is a certification mark of the UPnP™ Implementers Corporation.
Wi-Fi® and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance. "Wi-Fi CERTIFIED", "Wi-Fi ZONE", "Wi-Fi Alli-
ance", their respective logos and "Wi-Fi Protected Access" are trademarks of the Wi-Fi Alliance.
Other products may be trademarks or registered trademarks of their respective manufacturers.
Document Information
Status: v1.0 (March 2005) Reference: E-DOC-CTC-20050126-0005 Short Title: Installation and Setup Guide ST580 R4.3.0

Contents

Contents
About this Installation and Setup Guide ................... 5
1 Introducing the SpeedTouch™.................................... 7
2 Basic Installation ...........................................................9
2.1 Installing your SpeedTouch™....................................................... 10
2.2 Connecting the Hardware ............................................................ 11
2.3 The SpeedTouch™ Setup CD........................................................ 13
3 Internet Access in No Time ........................................15
3.1 SpeedTouch™ Home Install Wizard.............................................. 16
3.1.1 Wireless Setup............................................................................................. 22
3.1.2 Installing USB drivers .................................................................................... 23
3.2 Web-Based Easy Setup ................................................................. 25
3.3 Testing your Internet Connection ................................................ 27
3.4 Basic Security .............................................................................. 28
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4 Web-Based User Interface.......................................... 29
5 Internet Connection Troubleshooting....................... 31
5.1 Checking the Hardware................................................................ 32
3
Contents
5.2 LED Diagnostics ........................................................................... 33
5.3 Web Diagnostics .......................................................................... 35
5.4 SpeedTouch™ Setup CD Troubleshooting ................................... 36
5.5 Wireless Setup Troubleshooting .................................................. 39
5.6 Easy Setup Troubleshooting ........................................................ 40
5.7 Reset to Factory Defaults ............................................................ 41
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Used symbols

About this Installation and Setup Guide

A note provides additional information about a topic.
A tip provides an alternative method or shortcut to perform an action.
A caution warns you about potential problems or specific precautions that
!
need to be taken.

Terminology

Documentation and
software updates
Generally, the SpeedTouch™580(i) will be referred to as SpeedTouch™ in this Installation and Setup Guide.
THOMSON continuously develops new solutions, but is also committed to improve its existing products.
For suggestions regarding this document, please contact
documentation.speedtouch@thomson.net
For more information on THOMSON's latest technological innovations, documents and software releases, visit us at:
www.speedtouch.com
.
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Introducing the SpeedTouch™

1 Introducing the SpeedTouch™

Introduction In a minute you will be able to access the Internet using your SpeedTouch™580(i)

This Installation and Setup Guide will show you how to set up your SpeedTouch™ and how to connect a computer or a local area network (LAN) to the Internet.

Key features Your SpeedTouch™ offers you following features:

A full operating system independent Internet Gateway Device
Interfaces:
Wi-Fi 802.11b/g
USB v1.1 slave port
Four RJ-45 Ethernet ports
Networking support and services:
DHCP, Dynamic DNS, event logging
Port mapping, Embedded Hyper-NAT, NAT application helpers
Stateful Inspection Firewall, intrusion detection, Parental Control
UPnP
Management:
Easy Setup and Management
User friendly web based configuration
Firmware upgradeable
Home Network Install Wizard
On Demand Remote Management
Chapter 1
Identifying your
SpeedTouch™
The label on the bottom side of your SpeedTouch™, informs you on the SpeedTouch™’s:
Product name
Model number
Serial number
Do not remove, nor cover the marking label.
!
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Chapter 1
Introducing the SpeedTouch™

Variants The SpeedTouch™ comes in two ADSL flavours:

Delivery check In case items are missing or damaged, please contact your local distributor.

The ADSL POTS variant: The SpeedTouch™580 connects to an analogue Plain
Old Telephone Service (POTS) line.
The ADSL ISDN variant: The SpeedTouch™580i connects to an Integrated
Service Digital Network (ISDN) line, enabling residences with an ISDN line to use the ADSL service.
You can easily identify your variant by checking the product name printed on the identification label on the bottom of your SpeedTouch™.
Use only the SpeedTouch™ variant which is appropriate for the DSL service
!
provided to your premises.
SpeedTouch™ Setup
CD
Your SpeedTouch™ is delivered with a Setup CD.
If you insert the CD on a Microsoft Windows PC or Mac OS X computer, an intuitive CD Menu guides you through the features and contents of the Setup CD.
See “2.3 The SpeedTouch™ Setup CD” on page 13 for more information.
In case of another operating system a set of subdirectories allow you to easily browse for user documentation, SpeedTouch™ system software, service templates, etcetera.
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Chapter 2

Basic Installation

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Chapter 2
Basic Installation

SpeedTouch™ housing The SpeedTouch™ can be mounted on a wall, setup upright or simply be placed as a

2.1 Installing your SpeedTouch™

desktop.

Wall mount To mount the SpeedTouch™ on a wall or other vertical surface:

1 Drill two holes in the wall or other vertical surface where you want to place the
SpeedTouch™. Keep a space of 143 millimetres between the two holes.
2 Fasten two screws in the wall holes. The screws should protrude five
millimetres from the surface of the wall.
3 Attach your SpeedTouch™ on the wall using the two mounting slots on the
bottom side.
If you install the SpeedTouch™ onto dry-wall, use dowels to secure the screws. Otherwise the strain of the cables connected to the SpeedTouch™ rear panel connectors could pull the SpeedTouch™ from the wall.
10

Stand-up To setup the SpeedTouch™ in an upright position, use the

provided cradle (if available).
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2.2 Connecting the Hardware

Wiring The figure below shows all possible types of connection to your SpeedTouch™.

Chapter 2
Basic Installation
15VAC ON/OFF
The colour coded printing on the backpanel of your SpeedTouch™ will facilitate matching the colour coded cables.
1 2 3 4
1 Use the grey DSL cable to wire the SpeedTouch™ DSL port to your telephone
wall outlet or distributed filter.
2 Plug in the coaxial jack from the electric power supply adapter into the
SpeedTouch™ ’15VAC’ port and the other end to the wall outlet.
3 During the SpeedTouch™ Home Install Wizard, you will be asked to make one of
following connections:
Connect the yellow RJ-45 Ethernet cable to the yellow Ethernet port and
the other end to the PC’s Ethernet port.
Connect the blue USB cable to the blue USB port on your SpeedTouch™
and the other end to the PC’s USB port.
For wireless networking, plug the provided SpeedTouch™110g/120g/121g
or other wireless card or adapter in your computer.
If you will run the SpeedTouch™ Home Install Wizard, as described in
“3.1 SpeedTouch™ Home Install Wizard” on page 16, it is
recommended to wait to make these connections until the wizard will ask you to do so.
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Chapter 2
Basic Installation
Powering the
SpeedTouch™
To turn on the SpeedTouch™, press the power button on the SpeedTouch™ rear panel.
During the start-up procedure, the power LED on the front panel is lit red for some seconds. As soon as the power LED is solidly lit green, your SpeedTouch™ is ready for service. After another couple of seconds, also the DSL LED will light green.
If these LEDs do not light, please refer to ”Checking the LEDs” on page 33. A comprehensive LED overview can be found in the SpeedTouch™ User’s Guide.
To turn off your SpeedTouch™, press the same button.
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