RCA 360, 350 User Manual

Download

SpeedTouch™

350/360 ADSL Modems

Setup and User’s Guide R4.2.7

300 SERIES

SpeedTouch™

350/360

R4.2.7

1 SpeedTouch™ Installation ............................................................... 5

1.1 Getting Acquainted with your SpeedTouch™.......................................................................... 6

1.2 Setting up your SpeedTouch™..................................................................................................... 9

1.3 SpeedTouch™ Local Network Setup .......................................................................................10

1.3.1 Ethernet Connection Setup..........................................................................................................11

1.3.2 USB Connection Setup for Microsoft Windows.....................................................................12

2 SpeedTouch™ Internet Connectivity .........................................15

2.1 Connect to the Internet via a Host PPPoE Dial-in Client ....................................................16

2.1.1 Using an MS Windows XP BroadBand Connection............................................................... 17

2.1.2 Using the Mac OS X PPPoE Dial-in Client ...............................................................................21

3 SpeedTouch™ Web Interface ......................................................23

3.1 Basic Topics Menu Links...............................................................................................................25

3.2 Advanced Topics Menu Links......................................................................................................27

E-DOC-CTC-20031204-0011 v2.0

4 Support............................................................................................... 33

4.1 SpeedTouch™ Configuration Setup..........................................................................................34

4.1.1 Microsoft Windows SpeedTouch™ Configuration Setup .................................................... 36

4.1.2 Operating System Independent SpeedTouch™ Configuration Setup ................................ 41

4.2 SpeedTouch™ System Software Upgrade ...............................................................................44

4.2.1 Upgrade via the SpeedTouch™ Upgrade Wizard .................................................................. 45

4.2.2 Manual System Software Management via BOOTP Server .................................................. 50

4.3 Resetting the SpeedTouch™.......................................................................................................52

4.4 Troubleshooting .............................................................................................................................53

E-DOC-CTC-20031204-0011 v2.0

1 SpeedTouch™ Installation

Introduction Thank you for purchasing a THOMSON SpeedTouch™ DSL product!

With the SpeedTouch™350(i) and SpeedTouch™360(i) Asymmetric Digital Subscriber Line (ADSL) Modems, surfing the Internet will become a whole new experience.

In this Setup and User's

Guide

Applicability The document covers the following SpeedTouch™ products:

Terminology Generally, the SpeedTouch™350(i) and SpeedTouch™360(i) will be referred to as

Safety instructions Before connecting the SpeedTouch™, please read the SpeedTouch™ Quick Installation

Documentation and

software updates

This Setup and User’s Guide will assist you in getting acquainted with the SpeedTouch™350/360 and in getting connected quickly to the Internet.

• the SpeedTouch™350 ADSL/POTS modem

• the SpeedTouch™350i ADSL/ISDN modem

• the SpeedTouch™360 ADSL/POTS modem

• the SpeedTouch™360i ADSL/ISDN modem

Note You can easily identify your product by checking the identification label

located on the bottom of your SpeedTouch™.

SpeedTouch™ in this Setup and User's Guide unless specifically indicated.

Guide en Safety Instructions.

The SpeedTouch™ products continue to evolve as extra and new functionalities are made available.

For more information on the latest technological innovations, software upgrades, and documents, please visit the SpeedTouch™ web site at:

E-DOC-CTC-20031204-0011 v2.0

www.speedtouch.com

1 SpeedTouch™ Installation

1.1 Getting Acquainted with your SpeedTouch™

Introduction Prior to proceeding, please make sure to read first the SpeedTouch™ Quick Installation

Guide. It provides important package content and safety information.

Check whether all items are present in your package.

In the event of damaged or missing items, please contact your local product dealer for further information.

Front panel layout Your SpeedTouch™is presented in a desktop housing box:

Front panel LEDs A set of LEDs is provided to overview the SpeedTouch™ status:

LED indicator LED logo Description

Power Power/System status LED

Ethernet LAN link/activity LED

USB (if present) USB link/activity LED

DSL DSL synchronization LED

Internet WAN/Internet connection LED

Note The USB LED is available on the SpeedTouch™360(i) product only.

E-DOC-CTC-20031204-0011 v2.0

1 SpeedTouch™ Installation

LED functionality The functionality of the LEDs is described in the table below:

Indicator Description

Name Color Status

Power Off Power off

Green Solid Power on, normal operation

Ethernet Off No Ethernet link

Green Solid Ethernet link, no LAN activity

Flashing Ethernet link, LAN activity

USB (if present) Off No USB link

Green Solid USB link, no activity

Flashing USB link, activity

DSL Off No DSL line

Green Flashing Pending DSL line synchronization

Solid DSL line synchronized

Internet Off No WAN connection, due to either:

• no DSL line synchronization

• no Bridged Ethernet interface

Green Solid WAN/Internet IP connected, no

activity (upstream nor downstream)

Flashing WAN/Internet IP connected, traffic

is passing (upstream and/or downstream)

E-DOC-CTC-20031204-0011 v2.0

1 SpeedTouch™ Installation

Back panel layout Depending on the product you purchased, your SpeedTouch™ is equipped with:

•

A single 10/100Base-T Ethernet port:

D E F

Ethernet port LED

functionality

• A single 10/100Base-T Ethernet port and a USB port:

D E F

A DSL line port (marked grey) D Recessed Reset button

B 10/100Base-T Ethernet port

EPower button

(marked yellow)

C USB port (marked blue) F Power inlet

The yellow marked Ethernet port on the rear panel has one LED to indicate the connection integrity (activity). Depending on the SpeedTouch™ product you are using, a second LED may be provided to indicate the 10/100Base-T selection:

Indicator Description

Name LED Status

A (Optional)

B Integrity

10/100Base-T Off 10Base-T Ethernet connection.

On 100Base-T Ethernet connection.

Off No connection on this port.

(Activity)

On Ethernet link up.

Flashing Data is flowing from/to this port.

E-DOC-CTC-20031204-0011 v2.0

1.2 Setting up your SpeedTouch™

SpeedTouch™ variants Two ADSL variants of the SpeedTouch™ exist:

• The ADSL/POTS variant connecting to an analog Plain Old Telephone Service

(POTS) line

• The ADSL/ISDN variant connecting to a digital Integrated Services Digital

Network (ISDN) line

You can easily identify your variant by checking the identification label located on the bottom of your SpeedTouch™.

Use only the SpeedTouch™ variant which is appropriate for the DSL service provided to your premises. Check with your Service Provider to determine whether your SpeedTouch™ is adapted to ADSL service requirements.

ADSL service The appropriate DSL service must be available at your premises:

• ADSL service must be enabled on your telephone line.

1 SpeedTouch™ Installation

• As both telephone and ADSL service are simultaneously available from the same

copper pair, you will need a central splitter or distributed filters for decoupling ADSL and telephone signals.

Always contact your Service Provider when installing splitters/filters! Public telephone lines carry voltages that can cause electric shock. Only install splitter/filters yourself if these are qualified for that purpose. Other splitter/filters may only be installed by qualified service personnel.

Connect the DSL line The grey DSL port on the SpeedTouch™ is marked .

Use the grey DSL cable provided to wire the SpeedTouch™ DSL port to your telephone wall outlet or distributed filter.

Connect the power

supply

Turn on the

SpeedTouch™

Always check first whether the power supply adapter provided is suitable for the local power specifications. Contact your Service Provider in case of any doubt.

The power inlet on the SpeedTouch™ is marked .

Plug the adapter's coaxial jack into the SpeedTouch™'s power inlet and plug the power supply into a power socket outlet.

Once all previous steps are completed, you can turn on the SpeedTouch™ with the power button located on the SpeedTouch™ rear panel.

• Push in the button to switch on the SpeedTouch™.

• Push to release the button to switch off the SpeedTouch™.

Connecting your

computer(s)

E-DOC-CTC-20031204-0011 v2.0

Depending on the SpeedTouch™ variant you have, various solutions are available to connect your computer(s) to the device. Proceed with “1.3 SpeedTouch™ Local

Network Setup” on page 10.

1 SpeedTouch™ Installation

1.3 SpeedTouch™ Local Network Setup

Introduction Depending on the SpeedTouch™ variant you have, various solutions are available to

connect your computer(s) to the device:

• The SpeedTouch™350(i) supports Ethernet connectivity only

• The SpeedTouch™360(i) supports both Ethernet connectivity and USB connec-

tivity simultaneously.

Ethernet connectivity Ethernet connectivity is Operating System independent. It can even be used for simulta-

neously connecting multiple computers running various Operating Systems.

See “1.3.1 Ethernet Connection Setup” on page 11 for more information.

USB connectivity The SpeedTouch™360(i) USB port allows you to connect one computer to the Speed-

Touch™ via its USB port. This scenario may be useful in case your computer is not equipped with an Ethernet port

USB connectivity is supported for following Operating Systems:

• Microsoft Windows OSs

• MS Windows 98/98SE

• MS Windows Millennium

• MS Windows 2000

• MS Windows XP

Before being able to connect to the SpeedTouch™ through the USB connection you must first install USB drivers. Proceed with “1.3.2 USB Connection Setup for Microsoft

Windows” on page 12.

E-DOC-CTC-20031204-0011 v2.0

1 SpeedTouch™ Installation

1.3.1 Ethernet Connection Setup

Note This section is applicable for both the SpeedTouch™350(i) and the SpeedTouch™360(i)

products.

Local network The SpeedTouch™’s yellow marked 10/100Base-T autosensing MDI/MDI-X Ethernet

port on the rear panel allows you to connect the SpeedTouch™ to an existing 10 or 100Base-T Ethernet network or a single computer with installed Ethernet card.

Note In the SpeedTouch™ package, a yellow full-wired straight-through RJ45/RJ45

Ethernet cable is included to connect a single computer to your SpeedTouch™.

You will need an external Ethernet hub or switch and the appropriate Ethernet cables to connect multiple computers.

Standard wiring

procedure

Ethernet link check The SpeedTouch™ LED indicators allow you to check your Ethernet.

Use the Ethernet cable provided to wire your computer's Ethernet port to the SpeedTouch™'s Ethernet port.

If needed, you can use the yellow Ethernet cable included to wire any Ethernet port of the Ethernet hub or switch to the SpeedTouch™’s Ethernet port.

Note If an external hub or switch is used for Ethernet networking, please follow

the installation instructions supplied with the hub or switch for connections and Ethernet cabling.

See “1.1 Getting Acquainted with your SpeedTouch™” on page 6 for more information.

E-DOC-CTC-20031204-0011 v2.0

1 SpeedTouch™ Installation

1.3.2 USB Connection Setup for Microsoft Windows

Note This section is only applicable for the SpeedTouch™360(i) product when connecting a

PC (running an MS Windows OS) through the device’s USB port.

Supported Operating

Systems

System requirements • For Windows 98/98SE/ME:

Installing and using the SpeedTouch™ USB connection is supported for following Microsoft Operating Systems:

• MS Windows 98/98SE

• MS Windows Millennium

• MS Windows 2000

• MS Windows XP

You may need the Windows installation CD-ROM during installation.

Note The installation procedures might be slightly different depending on the MS

Windows OS you are using:

• Pentium processor 166 MHz or compatible

• 32 megabytes (MB) of memory

• For Windows 2000/XP:

• Pentium II processor or compatible

• 64 MB of memory

• 30 MB of free disk space

Prerequisites Make sure to remove any SpeedTouch™ USB driver installation that may reside on your

PC before you install the USB drivers from the SpeedTouch™ Setup CD-ROM delivered with your SpeedTouch™360(i) product.

Make sure both your PC and SpeedTouch™ are turned on and operational.

Installing the

SpeedTouch™ USB

connection

The installation is Plug and Play, meaning that installation will require almost no effort.

Proceed as follows

1 Insert the USB cable provided into the SpeedTouch™ USB port marked with the

USB logo: .

2 The other end of the USB cable fits in (one of) the USB port(s) of your PC. In

most cases your PC's USB port is marked with the same USB symbol.

Note You can also connect your PC to the SpeedTouch™ via a USB hub.

E-DOC-CTC-20031204-0011 v2.0

1 SpeedTouch™ Installation

3 Windows will automatically recognize the THOMSON USB Remote NDIS device:

4 The Windows Found New Hardware Wizard appears:

This wizard will guide you through the installation procedure of the SpeedTouch™ USB drivers. Click Next to continue.

5 The following windows of the Found New Hardware Wizard allow you to select

locations where it should search for drivers:

Insert the SpeedTouch™ Setup CD-ROM, make sure that the wizard looks for the drivers on the CD-ROM drive and click Next to continue.

6 The wizard will notify that it found drivers for the THOMSON USB Remote NDIS

device on the CD-ROM. Click Next to continue.

7 The installation procedure continues with the installation of the USB Remote

NDIS drivers.

8 In the following windows you can follow the installation procedure. Click Next

whenever requested to continue the installation.

9 At the end of the procedure, the following window appears:

E-DOC-CTC-20031204-0011 v2.0

Click Finish to complete the installation.

10 As a result your USB connection is installed and ready for use.

1 SpeedTouch™ Installation

Verifying USB

connectivity

Connecting another

computer

The SpeedTouch™360 USB connection is represented as a local network interface. You can easily check this interface by opening the Network Connections window from Windows’s Control Panel:

Optionally you can connect another computer, using the SpeedTouch™360 Ethernet port.

Connecting to the

Internet

In most cases no additional configuration of your SpeedTouch™ is required. You can immediately connect your computer to the Internet (see “2 SpeedTouch™ Internet

Connectivity” on page 15).

E-DOC-CTC-20031204-0011 v2.0

2 SpeedTouch™ Internet Connectivity

Introduction This chapter provides information on how to access the Internet via your Speed-

Touch™.

Once the SpeedTouch™ has been installed and the computers prepared as outlined in

“1 SpeedTouch™ Installation” on page 5, you are ready to connect to the Internet.

Access methods Depending on your Service Provider’s Internet Service requirements you may have:

• Direct access

As soon as the initial installation of the SpeedTouch™ and preparation of your computer has been done, continuous and immediate Internet/WAN access is available via the SpeedTouch™.

• Dial-in access

Internet/WAN access must be explicitly established, e.g. by “dialing” into a Broadband Remote Access Server (BRAS) via a dial-in application on your computer. See “2.1 Connect to the Internet via a Host PPPoE Dial-in Client” on page 16 for more information.

The method used depends on the Service Provider's requirements.

SpeedTouch™ Internet

configuration

Your Internet

connection

Your SpeedTouch™ has been prepared for providing the appropriate Internet services out of the box, meaning that in the very most cases no specific configuration of the device needs to be done.

By default following Internet services are readily available:

• Virtual Channel (VC) - VPI/VCI=0/35 (ETHoA, LLC/snap - Bridged Ethernet)

• Virtual Channel (VC) - VPI/VCI=8/35 (ETHoA, LLC/snap - Bridged Ethernet)

• Virtual Channel (VC) - VPI/VCI=1/101 (ETHoA, LLC/snap - Bridged Ethernet)

• Virtual Channel (VC) - VPI/VCI=1/32 (ETHoA, LLC/snap - Bridged Ethernet)

• Virtual Channel (VC) - VPI/VCI=0/100 (ETHoA, LLC/snap - Bridged Ethernet)

• Virtual Channel (VC) - VPI/VCI=8/48 (ETHoA, LLC/snap - Bridged Ethernet)

• Automatic Permanent Virtual Channel (PVC) configuration (if supported by the

Telephone Operator/Service Provider)

Note Bridged Ethernet is also referred to as (IEEE802.1b Transparent) Bridging.

In case your Service Provider instructs you to use an Internet service, other than the ones listed above (i.e. another Virtual Channel needs to be applied for Bridged Ethernet), please see “4.1 SpeedTouch™ Configuration Setup” on page 34.

Regardless of whether a direct access or a dial-in access method is used to make your connection, once the connection is established, opening your web browser is enough to access the World Wide Web (WWW) or Internet.

E-DOC-CTC-20031204-0011 v2.0

Note In case of direct access, the remote organization might ask for a user name

and password on an Internet welcome page.

2 SpeedTouch™ Internet Connectivity

2.1 Connect to the Internet via a Host PPPoE Dialin Client

Introduction This section explains how you can connect to the Internet using a Broadband PPPoE

dial-in application. The PPP over Ethernet connection scenario provides PPP-like dial-in behavior over the virtual Ethernet segment.

BroadBand dial-in

clients

To connect to the Internet you can use:

• An MS Windows XP broadband dial-in client.

See “2.1.1 Using an MS Windows XP BroadBand Connection.” on page 17 for more information.

• A Mac OS X broadband dial-in client (Ethernet connectivity only).

See “2.1.2 Using the Mac OS X PPPoE Dial-in Client” on page 21 for more infor- mation.

- or -

• A broadband PPPoE dial-in client provided by your Service Provider to connect to

the Internet

Note Required for PPPoE session connectivity in case of

MS Windows 98(SE), MS Windows ME, MS Windows 2000 and Mac OS 8.6/9.x.

E-DOC-CTC-20031204-0011 v2.0

2 SpeedTouch™ Internet Connectivity

2.1.1 Using an MS Windows XP BroadBand Connection.

Configuring a

broadband connection

Proceed as follows:

1 On the Start menu, click (Settings >) Control Panel.

2 The Control Panel window appears. Go to (Network and Internet Connections >)

Network Connections.

3 In the Network Tasks menu, click Create a new connection.

The New Connection Wizard appears:

Click Next to continue.

4 In the next window, select Connect to the Internet:

E-DOC-CTC-20031204-0011 v2.0

Click Next to continue.

5 In the next window, select Set up my connection manually:

Click Next to continue.

2 SpeedTouch™ Internet Connectivity

6 In the next window, select Connect using a broadband connection that requires a user

name and password:

Click Next to continue.

7 In the next window, give a name to the connection you are creating, e.g. MyISP:

8 In the next window, select whether the connection is available to any user or only

to yourself:

Note If you want to share this connection with other users you must select

Anyone’s use.

9 In the next window, fill in the Internet account information. This information

should be provided by your service provider:

E-DOC-CTC-20031204-0011 v2.0

2 SpeedTouch™ Internet Connectivity

10 At the end of the configuration the following window appears:

Click Finish to complete the configuration. The Connect MyISP window (see below) appears.

Starting a broadband

Internet session

Proceed as follows:

1 On the Start menu, point Connect To and click the name of the connection you’ve

created e.g. MyISP.

Note If you are using the classic Start menu click Start > Settings > Network

(and Dial-up) connections > MyISP.

2 The Connect MyISP window appears:

3 If needed, enter user name and password for your user account at the Service

Provider.

4 Click Connect.

5 As soon as the connection is established, the connection message box and dial-up

window are minimized into a DUN icon in the notification area:

E-DOC-CTC-20031204-0011 v2.0

You can open your web browser and surf the Internet.

2 SpeedTouch™ Internet Connectivity

Terminating a

broadband Internet

session

Proceed as follows:

1 On the Start menu, point Connect To and click the name of the connection you’ve

created e.g. MyISP.

Note If you are using the classic Start menu go to Start > Settings >

Network (and Dial-up) connections > MyISP.

2 The MyISP Status window appears:

3 Click Disconnect.

The connection is released. As a result no Internet connectivity exists anymore.

E-DOC-CTC-20031204-0011 v2.0

2 SpeedTouch™ Internet Connectivity

2.1.2 Using the Mac OS X PPPoE Dial-in Client

Configuring a

broadband connection

Proceed as follows:

1 On the Apple menu, click System Preferences.

2 The System Preferences window appears. Click the Network icon.

3 The Network window appears. Make sure Built-in Ethernet is selected in the Show

list and click the PPPoE tab:

4 Enter the Account Name and Password provided by your Service Provider.

Note Select Save password in case you want the computer to remember the

password for this account name. Optionally you can enter a name for this connection in the Service Provider field. All other fields may stay empty

5 Click Apply Now.

E-DOC-CTC-20031204-0011 v2.0

2 SpeedTouch™ Internet Connectivity

Starting a broadband

Internet session

Proceed as follows:

1 Click the Internet Connect dockling.

Note If the Internet Connect dockling is not available, go to the Applications

folder on the system startup disk and double-click Internet Connect.

2 The following window appears:

Make sure Built-in Ethernet is selected in the Configuration list.

3 If needed, enter user name and password for your user account at the Service

Provider.

4 Click Connect.

As soon as the connection is established you can open your web browser and surf the Internet.

Terminating a

broadband Internet

session

Proceed as follows:

1 Click the Internet Connect dockling.

Note If the Internet Connect dockling is not available, go to the Applications

folder on the system startup disk and double-click Internet Connect.

2 The following window appears:

Make sure Built-in Ethernet is selected in the Configuration list

3 Click Disconnect.

The connection is released. As a result no Internet connectivity exists anymore.

E-DOC-CTC-20031204-0011 v2.0

3 SpeedTouch™ Web Interface

Introduction The SpeedTouch™ comes with integrated configuration web pages.

It allows you to configure your SpeedTouch™ simply by using a web browser from any local computer attached to the SpeedTouch™.

Preconditions Before you can access the SpeedTouch™ web pages, you must make sure that:

• The SpeedTouch™ and your computer share the same IP subnet (10.0.0.0/24).

By default the SpeedTouch™ has a local IP address 10.0.0.138 access the web pages, your computer needs to be configured for an IP address in the same subnet, e.g. 10.0.0.1.

• Your web browser is not using a proxy server and the SpeedTouch™ IP address is

not submitted to a proxy server

To configure your computer with an IP address, please consult the Operating System’s Help. For more information on how to disable your web browser's proxying, please consult the web browser's Help.

. To be able to

Browsing to the

SpeedTouch™ web

pages

The SpeedTouch™

Start page

To access the SpeedTouch™ web pages:

1 Start the web browser on your computer.

2 Browse to the SpeedTouch™ web pages at its IP address at 10.0.0.138

Note 10.0.0.138

cases. If not, please contact your Service Provider for more information.

3 If a system password has been set, an authentication window will be displayed. You

must enter the user name and system password before access will be granted.

As a result the System Information page appears:

is the SpeedTouch™ default IP address in the very most

E-DOC-CTC-20031204-0011 v2.0

3 SpeedTouch™ Web Interface

Topic menu and links On the left of each of the SpeedTouch™ web pages a topics menu is provided. This

menu navigates you via links through all configurational aspects of the SpeedTouch™.

For your convenience the links are sorted in two drop-down topics menus: Basic and Advanced. The links in the Basic topic menu lead you to pages for basic SpeedTouch™ configuration and maintenance. The Advanced topic menu, contains the links which allow advanced configuration of the SpeedTouch™. These pages need only to be accessed for some specific operations, when instructed by the Service Provider.

The following table lists all Basic topic links:

BASIC topic menu

Click ... To ...

System Information The SpeedTouch™ Start Page

View the device’s system status and service profile View the current ADSL line status.

Easy Setup Configure the SpeedTouch™ via the embedded wizard.

System Password Set a system password.

The following table lists all advanced topic links:

ADVANCED topic menu

Click ... To ...

Diagnostics View SpeedTouch™ diagnostics.

System Log View the activity on the SpeedTouch™ since power on.

IP Addresses View/configure the SpeedTouch™ IP interfaces.

DHCP View/configure the SpeedTouch™ DHCP server/client.

DNS View/configure the SpeedTouch™ DNS server/client.

System Manage system and configuration.

Language Configure the web page language.

Save all The Save All link on the menu allows you to save the SpeedTouch™ settings. You should

use this link whenever you have made definitive changes to the SpeedTouch™ configuration.

Help The Help link in the topics menu header allows you to browse the SpeedTouch™

online Help.

For more information on a specific topic you can click the context-related Help links located at the Topic's web pages.

E-DOC-CTC-20031204-0011 v2.0

3 SpeedTouch™ Web Interface

3.1 Basic Topics Menu Links

System Information Click this link to display the System Information page. This page is also the Speed-

Touch™ home page.

The System Information page consists of four sections:

• Click the Diagnostics tab to view the results of the System Self Test, LAN connec-

tivity and DSL synchronization test:

• Click the Service Info tab to view the current physical status of the ADSL line:

The DSL Statistics allow you to view:

• Line Status: this shows whether the DSL link is synchronized (Enabled) or

not (Initializing).

• Bandwidth Up/Down: the maximum available bandwidth of the DSL link in

both up- and downstream direction.

• Uptime: The duration of the current Enabled Line Status.

• Click the Configuration tab to view the service configuration currently active on the

SpeedTouch™. In most cases this will be the factory defaults configuration:

• Click the System tab to view some important device and system software informa-

tion of your SpeedTouch™:

E-DOC-CTC-20031204-0011 v2.0

Note Most device information can also be found on the identification label at

the bottom of the SpeedTouch™.

3 SpeedTouch™ Web Interface

Easy Setup Click this link to start the SpeedTouch™ Easy Setup wizard.

See “4.1.2 Operating System Independent SpeedTouch™ Configuration Setup” on

page 41 for more information.

System Password Click this link to display the System Password page.

This page allows you to configure a system password to restrict access to the SpeedTouch™:

It is highly recommended to configure a system password, to protect the SpeedTouch™. Make sure however not to use an obvious password such as your name, date of birth, etc.

Enter User id and Password (maximum 16 characters) of your choice and re-enter your password in the appropriate field. Click Apply to apply the System password and Save all to save your changes to persistent memory.

Note As long as no system password is supplied, a warning is displayed on the

SpeedTouch™ web pages.

E-DOC-CTC-20031204-0011 v2.0

3.2 Advanced Topics Menu Links

Diagnostics Click this link to display the Diagnostics page.

This page consists of three expandable sections:

• Expand the System section to view some important system information:

• Expand the Lan section to view the LAN configuration:

3 SpeedTouch™ Web Interface

• Expand subsequently the Wan and DSL sections to view the current DSL state

and connection information:

E-DOC-CTC-20031204-0011 v2.0

3 SpeedTouch™ Web Interface

System Log Click this link to view the System Log page.

This page allows you to view the activity on the SpeedTouch™ since power on:

IP Addresses Click this link to display the IP Addresses page.

This page allows you to view the SpeedTouch™ local IP address configuration:

If needed you are able to assign one or more additional IP addresses to the SpeedTouch™ Ethernet interface (identified as eth0), e.g. for purposes of multi-homing.

You can also delete superfluous IP addresses. However be aware that you cannot delete the SpeedTouch™ IP address which you are currently using.

DHCP Click this link to display the Dynamic Host Configuration Protocol (DHCP) page.

• Click the DHCP Server tab to access the DHCP server pages.

• The Server Config tab allows you to enable/disable the SpeedTouch™

(Auto)DHCP server:

By default (as shown above) the SpeedTouch™ DHCP server will be disabled.

E-DOC-CTC-20031204-0011 v2.0

3 SpeedTouch™ Web Interface

If required, you are able to select:

• DHCP server

Enables the SpeedTouch™ DHCP server. If it was not running, it will be started immediately.

• Auto DHCP

The SpeedTouch™ will not start as DHCP server immediately, but will first probe the network for a possible concurrent DHCP server for some period of time (set by Client timeout in seconds). As soon as another DHCP server is found, the SpeedTouch™ will behave as DHCP client, i.e. a DHCP client will be created on its Ethernet interface and the SpeedTouch™ DHCP server will not be started. If no concurrent DHCP server is found, the SpeedTouch™ DHCP server is started.

• No DHCP

Disable SpeedTouch™ DHCP configuration. If the SpeedTouch™ DHCP server was running, it will be stopped immediately. Existing SpeedTouch™ DHCP client entries are deleted

Note Always click Apply after changing the DHCP server configuration.

• In case the SpeedTouch™ DHCP server is running, the Server Leases tab

allows you to view the currently provided leases. If needed, you can also manually add static DHCP leases for specific hosts. To make dynamically assigned leases static, select the entry and click Lock.

• The Address Pools tab allows you to view the SpeedTouch™ DHCP server

lease pool properties. One DHCP pool (LAN_Private) is defined by default which will be activated if you enable the SpeedTouch™ DHCP server.

• Click the DHCP Client tab to view the current SpeedTouch™ DHCP client

entries, if present:

By default (as shown above) the SpeedTouch™ DHCP client will be disabled, i.e. no DHCP client entries are present.

E-DOC-CTC-20031204-0011 v2.0

3 SpeedTouch™ Web Interface

DNS Click this link to display the Dynamic Name System (DNS) page.

This page allows you to:

• View the current SpeedTouch™ DNS server hostname leases:

Via this table you can also add static DNS hostname entries. This may be useful for devices which do not support DNS, e.g. a printer. By adding a name for your network printer, identified by its IP address, you will be able to contact this printer by name rather than by IP address.

• View and/or supply the SpeedTouch™ DNS domain name and to enable/disable

the SpeedTouch™ DNS server:

Note The use of DNS subdomains is supported, e.g. dsl.office.lan.

System Click this link to display the Configuration page.

• Back up the current SpeedTouch™ configuration, restore the SpeedTouch™

default configuration, or upload a backup configuration file:

• To backup the current configuration click Backup and follow the instructions.

• To restore the SpeedTouch™ defaults, click Restore default and follow the

instructions to confirm the reset.

E-DOC-CTC-20031204-0011 v2.0

3 SpeedTouch™ Web Interface

• To upload and apply a SpeedTouch™ backup configuration file:

1 Click Browse to locate the backup file on your local disk you intend to

restore. Select the file and click OK.

2 Click Upload to upload and temporarily apply the backup configuration.

3 Once uploaded, the SpeedTouch™ asks you to confirm that you want

the SpeedTouch™ to effectively apply the uploaded configuration. Click Accept to save the new configuration.

Note Once confirmed, the previous configuration is irrevocably

lost.

• View the current system software version, identification and the SpeedTouch™

board type:

• Check for the latest SpeedTouch™ software upgrades.

Note See “4.2 SpeedTouch™ System Software Upgrade” on page 44 for upgrade

instructions.

Language Click this link to view the Language page.

This page allows you to select the SpeedTouch™ web page language.

By default, the only available language is English.

Another language can be made available on the SpeedTouch™ web pages by running the SpeedTouch™ Setup wizard using the CD Browser.

At the start of the setup procedure, select the desired language. When the setup procedure is finished, this language will have been enabled on your SpeedTouch™ and the language will be available on the SpeedTouch™ web pages (next to English).

E-DOC-CTC-20031204-0011 v2.0

3 SpeedTouch™ Web Interface

E-DOC-CTC-20031204-0011 v2.0

4 Support

In this chapter This chapter contains the following topics:

Topic Page

SpeedTouch™ Configuration Setup 34

SpeedTouch™ System Software Upgrade 44

Resetting the SpeedTouch™ 52

Troubleshooting 53

4 Support

E-DOC-CTC-20031204-0011 v2.0

4 Support

4.1 SpeedTouch™ Configuration Setup

Internet connectivity In most cases no additional configuration of your SpeedTouch™ is required. You can

immediately connect your computer to the Internet as described in “2 SpeedTouch™

Internet Connectivity” on page 15).

SpeedTouch™ Internet

configuration

What you need from

your ISP