Caller ID Telephone
User’s Guide
2-9398
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FCC REGISTRATION INFORMATION
Your GE telephone equipment is registered with the Federal Communications Commission and is in
compliance with parts 15 and 68, FCC Rules and Regulations.
1 Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other information, the FCC Registration
number and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this
information to your telephone company.
The REN is useful in determining the number of devices you may connect to your telephone line and still
have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum
of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices
you may connect to your line as determined by the REN, you should contact your local telephone company.
Notes
• This equipment may not be used on coin service provided by the telephone company.
• Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone
equipment if you are on a party line. Check with your local telephone company.
• Notice must be given to the telephone company upon permanent disconnection of your telephone
from your line.
2 Rights of the Telephone Company
Should your equipment cause trouble on your line which may harm the telephone network, the telephone
company shall, where practicable, notify you that temporary discontinuance of service may be required.
Where prior notice is not practicable and the circumstances warrant such action, the telephone company
may temporarily discontinue service immediately. In case of such temporary discontinuance, the
telephone company must: (1) promptly notify you of such temporary discontinuance; (2) afford you the
opportunity to correct the situation; and (3) inform you of your right to bring a complaint to the
Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities, equipment, operations of
procedures where such action is required in the operation
of its business and not inconsistent with FCC Rules and Regulations.
If these changes are expected to affect the use or performance of your telephone equipment, the
telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service.
INTERFERENCE INFORMATION
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference; and (2) This device must accept any interference received,
including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving”
the interference).
• Reorient or relocate and increase the separation between the telecommunications equipment and
receiving antenna.
• Connect the telecommunications equipment into an outlet on a circuit different from that to which the
receiving antenna is connected.
• Consult the dealer or an experienced radio/TV technician for help.
If these measures do not eliminate the interference, please consult your dealer or an experienced radio/
television technician for additional suggestions. Also, the Federal Communications Commission has prepared
a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available
from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number
004-000-00345-4 when ordering copies.
Hearing Aid Compatibility
This telephone is judged to be hearing aid compatible per FCC standards
FCC NUMBER IS LOCATED ON THE CABINET BOTTOM
REN NUMBER IS LOCATED ON THE CABINET BOTTOM
INTRODUCTION
Your GE Caller ID Telephone is designed to gi ve you flexibility in use
and high quality performance. To get the most from your new Caller ID
Telephone, we suggest that you take a few minutes right now to read
through this instruction manual.
TABLE OF CONTENTS
INTRODUCTION ................................... 1
G
ETTING STARTED .............................. 2
EFORE YOU BEGIN ........................ 2
B
POWERING THE CALLER ID
T
ELEPHONE ................................. 2
INSTALLING THE BATTERY .................. 3
ELEPHONE INSTALLATION ................. 4
T
ETUP ........................................... 6
S
T
ELEPHONE OPERATION ....................... 8
NDERSTANDING THE LCD............... 8
U
THE DISPLAY .................................. 9
U
SING THE MENU BUTTON ............... 9
PLACING A CALL ............................. 9
THE CALL TIMER ............................. 9
RECEIVING A CALL........................... 9
DJUSTING VOLUMES.................... 10
A
EDIAL ........................................ 10
R
USY REDIAL ............................... 11
B
OLD .......................................... 12
H
UTE ......................................... 12
M
O NOT DISTURB ......................... 12
D
EMPORARY TONE......................... 12
T
LASH BUTTON............................. 13
F
AUSE BUTTON ............................ 13
P
SING THE ALARM........................ 14
U
EMORY DIALING ............................ 15
M
TORING A NUMBER IN MEMORY .... 15
S
TORING THE LAST NUMBER DIALED 16
S
TORING A CALLER ID NUMBER...... 16
S
MPORTANT CALL INDICATOR............ 16
I
EVIEWING AND DELETING
R
STORED NUMBERS..................... 17
HANGING A STORED NUMBER ....... 18
C
IALING A STORED NUMBER........... 18
D
IALING LONGER NUMBERS
D
MEMORY ......................... 18
FROM
C
ALLER ID OPERATION ...................... 19
ECEIVING AND STORING CALLS ...... 19
R
EVIEWING MESSAGES .................. 20
R
ELETING RECORDS....................... 21
D
IALING A CALLER ID NUMBER....... 21
D
ALLING OUTSIDE YOUR AREA CODE .. 22
C
ESSAGE INDICATORS ................... 23
M
T
ROUBLESHOOTING TIPS .................... 24
G
ENERAL PRODUCT CARE .................. 26
S
ERVICE.......................................... 26
I
NDEX ............................................. 27
W
ARRANTY ..................................... 28
VERY IMPORTANT: The Caller ID feature of this product requires a
subscription to Caller ID service from your telephone company.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER
(OR BACK). NO USERSERVICEABLE PARTS INSIDE. REFER SERVICING
TO QUALIFIED SERVICE
PERSONNEL.
SEE MARKING ON BOTTOM / BACK OF PRODUCT
WARNING:
OR ELECTRICAL SHOCK HAZARD,
DO NOT EXPOSE THIS PRODUCT
TO RAIN OR MOISTURE.
TO PREVENT FIRE
THE LIGHTNING
FLASH AND ARROWHEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
"DANGEROUS
VOLTAGE" INSIDE
THE PRODUCT.
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.
GETTING STARTED
This section shows you how to install and setup your Caller ID Telephone.
It’s important that you follow the instructions in this section in order to get
your new phone correctly installed and set up.
BEFORE YOU BEGIN
PARTS CHECKLIST
Your package should contain the following items:
STORELOWER
CALLER ID
NEW
CALL
REVIEW DIALDELETE
MENU
PAUSE ALARM
FLASH
BUSY/REDIAL
ABC3DEF
2
1
DN DISTURB
GHI5JKL6MNO
4
HOLD
PRS8TUV9WXY
7
OPER
TONE
SPEAKER
0
#
- VOL +
MUTE
Base unit
Handset AC power supply
Handset cord
(# 5-2381)
MODULAR JACK REQUIREMENTS
You need an RJ11 type modular jack, which is
the most common type of phone jack and might
look like the one pictured here. If you don’t have
a modular jack, call your local phone company to
find out how to get one installed.
POWERING THE CALLER ID TELEPHONE
This unit is designed to be powered by the
AC adapter. When using AC power, a 9-volt
battery acts as a backup, enabling
continuous operation of full telephone and
Caller ID features for up to 4 hours and 30
hours of only Caller ID signal reception in
the event of power failure.
If you are planning to use both the AC
adapter and battery, you should install the
9-volt battery before you begin the
telephone installation procedure.
Line cord
2
INSTALLING THE BATTERY
If you are replacing the battery, be sure to
disconnect the line cords from the back of
the unit.
1. Remove the base plate by
pressing down the tabs and
lifting it from the base.
2. Loosen the screw on the
battery compartment door
and open the door.
3. Insert the battery as shown in
the diagram inside the
battery compartment.
4. Close the battery door,
tighten the screw, and then
replace the base plate.
LOW BATTERY INDICATORS
When the battery begins getting to a low
level, the battery symbol in the display
flashes indicating that you need to replace
the battery.
THIS END UP FOR DESK USE
THIS END UP FOR WALL USE
10/22 07:15
Low Battery indicator flashes
when battery power is low.
BATTERY
AM
NOTE: When the battery is low, AC power
must be connected in order to edit, delete,
or input Caller ID information.
When battery power reaches a critically low
level, REPLACE BATTERY appears in the
display.
NOTE: If the REPLACE BATTERY message
appears in the display, you need to replace
the 9-volt battery. It is important that you
replace the battery as soon as possible in
order to retain the information in the Caller
ID memory.
10/22 07:15
REPLACE
REPLACE BATTERY appears
when the battery power is
critically low.
BATTERY
AM
3
TELEPHONE INSTALLATION
DESK OR TABLETOP INSTALLATION
4
2
NOTE: Be sure to read the
preceding pages for
information about using the
9-volt battery backup before
you begin the telephone
installation.
13
1. Plug the handset cord into the handset and into the telephone jack on
the left side of the unit.
2. Set the PULSE/TONE switch (located on the side of the unit) to TONE if
you have touch-tone service; set it to PULSE if you have rotary service.
3. Plug the telephone line cord into a modular jack and into the PHONE
LINE jack on the back of the unit.
4. Plug the power supply cord into the POWER 9V AC jack on the back of
the unit, thread it through the strain relief, and then plug the adapter
into an AC power outlet.
CAUTION: Use only the Thomson 5-2381 power supply that came with
this unit. Using other adapters may seriously damage the unit.
4
WALL MOUNT INSTALLATION
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
LOWER
1. Rotate the handset hook.
2. Remove the base plate from the back by
pressing down on the snap tabs located at
the top, and then lifting the base plate off.
3. Plug the phone line cord into the phone
jack on the back of the unit, wrap the extra
line cord around the cord wrap on the
bottom of the base, and then thread it
through the bottom of the base plate.
4. Plug the power supply adapter into the
POWER 9V AC jack on the back of the unit,
and then thread it through the bottom of
the base.
5. Reverse the direction of the base plate and
replace it by putting the tabs into bottom
slots in the middle of the unit first, and
then snapping the bottom tabs into place.
6. Set the PULSE/TONE switch (located on the
side of the unit) to TONE if you have touchtone service; set it to PULSE if you have
rotary service.
7. Connect the phone cord to the modular
jack on the wall.
8. Slip the mounting holes over the wall plate
posts and slide the unit down firmly into
place. (Wall plate not included.)
9. Plug the handset cord into the handset and
into the unit, and then hang up the
handset.
10. Connect the AC Power supply adapter to an
AC outlet.
THIS END UP FOR DESK USE
THIS END UP FOR WALL USE
5
SETUP
The telephone will prompt the initial setup after the 9V battery or AC
power supply is connected. The initial setup procedure needs to be
completed with the phone ”on-hook“, which means that the phone line is
inactive (the handset in the cradle and the SPEAKER function off). Do not
pick up the handset or press the SPEAKER button during the setup.
After the initial setup, you can use these same procedures to adjust any of
the menu settings by first pressing the MENU button and then using the
REVIEW buttons to select the menu item you want to adjust. (During the
initial setup you are automatically taken to the next step.)
STEP 1: SETTING THE TIME
1. Press the MENU button.
After the initial setup, the display will
show the current time.
2. Press the STORE button.
STORE appears in the display.
3. Use the keypad to enter the correct hour
(it must be a two-digit entry, i.e. 07).
4. Use the keypad to enter the correct
minutes (it must be a two-digit entry).
5. Press 1 for AM, or 2 for PM.
6. Press STORE within 15 seconds to save
the time and go to the next step.
SET TIME
ENTER HOUR
STORE
ENTER MINUTE
STORE
ENTER AM
STORE
➔
_ _:_ _STORE
➔➔
_ _
07:
07:15
=
1
PM
=
07:15
2
AM
➔
STEP 2: SETTING THE DATE
1. Press the STORE button.
2. Use the keypad to enter the month (it
must be a two-digit entry).
3. Use the keypad to enter the date (it must
be a two-digit entry).
4. Press STORE within 15 seconds to save
the date and go to the next step.
6
SAVE TIME
SET DATE
➔➔
STORE
10/
ENTER MONTH
STORE
ENTER DATE
➔
STORE
10/22 07:15
SAVE DATE
_ _
07:15
07:15
07:15
AM
AM
AM10/22
AM
STEP 3: SETTING THE RINGER TONE
1. Press the STORE button.
2. Press REVIEW (up) or REVIEW (down) to
sample each of the available settings.
3. Press STORE within 15 seconds to save
the desired ringer tone and go to the
next step.
STEP 4: SETTING THE AREA CODE
1. Press the STORE button.
2. Enter your area code.
3. Press STORE within 15 seconds to save
the desired area code and go to the
next step.
10/22 07:15
SET RINGER TONE
STORE
STORE
STORE
SET AREA CODE
STORE
➔
10/22 07:15
→
RINGER
➔
=
1
10/22
→
RINGER
=
2
10/22 07:15
_ _ _
➔➔
10/22 07:15
5 55-
ENTER DIGITS
→
07:15
→
AM
AM
AM
AM
AM
STEP 5: SETTING THE LIQUID CRYSTAL
DISPLAY (LCD) CONTRAST
1. Press the STORE button.
2. Press REVIEW (up) or REVIEW (down) to
scroll through each of the four settings.
Note that 2 is the default setting.
3. Press STORE within 15 seconds to save
the desired LCD contrast and go to the
next step.
STEP 6: SETTING THE LANGUAGE
1. Press the STORE button.
2. Press REVIEW (up) or REVIEW (down) to
scroll through the available languages
(English, French and Spanish).
3. Press STORE within 15 seconds to save
the desired language. At this point, the
phone is ready for use. See “Telephone
Operation” on the next page.
10/22 07:15
LCD CONTRAST
STORE
10/22 07:15
CONTRAST
→
10/22 07:15
SET LANGUAGE
STORE
➔
10/22 07:15
ENGLISH
→
AM
AM
→
=
2
AM
AM
→
7
TELEPHONE OPERATION
SPEAKERPHONE LOCATION & USE GUIDELINES
For best speakerphone performance, avoid the following:
• Areas with high background noise. (The microphone might pick up
these sounds and prevent the speakerphone from going into the
receiving mode when you finish talking.)
• Surfaces affected by vibration.
• Recessed areas such as in a corner, under a cupboard, or next to a
cabinet, which can generate an echo effect.
Note the following guidelines when you use the speakerphone:
• The speakerphone works similar to a two-way radio in that you can
only listen or talk at one time.
• Stay reasonably close to the phone so that you can be clearly heard by
the person to whom you are talking.
UNDERSTANDING THE LCD
(LIQUID CRYSTAL DISPLAY) AND MENU SYSTEM
Your Caller ID Telephone has a menu-dri ven display which not only gives
you Caller ID information, but also is used to set up the phone and make
adjustments to many of the features.
The following illustration shows you the general components of the
display.
8
Caller ID
record
information
#
05 10/23
Active
button
indicators
NEW STORE
RPT SHIFT
Time and date
11:30
1-234-555-6789
ABCDEFGHIJKLMNO
The Alpha line is used for:
• Caller ID Name
• Caller ID Messages
• Menu Information
Low battery
indicator
AM
PM
Caller ID
telephone
number
THE DISPLAY
The LCD also gives you visual feedback as you use the phone. The
preceding illustration shows you the various elements of the display. In
order to help you to better understand the role of the display, this User’s
Guide also shows you some of the specific screens you will encounter as
you use your phone.
USING THE MENU BUTTON
You already may have used the menu system to set up the phone. If not,
you should go back to the preceding section and set up the phone.
After the initial setup, you need to use the MENU button to access the
menu in order to make changes to the telephone setup.
After you get into the menu, you can use the REVIEW arrows to scroll
through the menus. (See “Setup” for information on how to change the
menu settings.)
PLACING A CALL
1. Press the SPEAKER button or pick up the handset.
2. Dial the phone number you want to call.
3. Press SPEAKER or replace the handset to hang up.
THE CALL TIMER
Whenever you make a call, the elapsed time
appears in the display to show you the
duration of the call.
When you hang up the call timer is reset.
10/22 07:15
00-00-10
CALL TIMER
AM
RECEIVING A CALL
1. Check the display to see who is calling.
2. Press the SPEAKER button or pick up the handset to answer.
3. Press SPEAKER or replace the handset to hang up.
SWITCHING BETWEEN SPEAKER AND HANDSET
You can switch between speakerphone and handset after dialing a number,
or anytime during a conversation.
• Speaker to Handset — Pick up the handset.
• Handset to Speaker — Press SPEAKER; then hang up the handset.
9
ADJUSTING VOLUMES
Use the VOLUME and buttons to adjust the volume of the ringer, the
speaker, and the handset. You can fast forward or rewind through volume
level choices by pressing and holding the VOLUME or button. To
return to the normal volume settings, press both volume arrows at the
same time.
ADJUSTING THE RINGER VOLUME
1. With the phone on-hook, press VOLUME
or button to adjust volume.
During the adjusting, the phone will
provide a sample of the programmed
ringer tones and the volume level.
10/22 07:15
RINGER
06 is the normal volume setting
- 06 -
10/22 07:15
AM
NORM
AM
(The display shows the current setting.)
Note that 00 is the Ringer OFF position.
SPEAKER
08 is the normal volume setting
- 08 -
NORM
ADJUSTING THE SPEAKER VOLUME
1. Press SPEAKER.
2. Press the VOLUME or button to
adjust volume. (The display shows the
current setting.)
10/22 07:15
HANDSET
04 is the normal volume setting
- 04 -
AM
NORM
ADJUSTING THE HANDSET VOLUME:
1. Pick up the handset.
2. Press the VOLUME or button to adjust volume. (The display
shows the current setting.) The handset volume returns to the normal
setting when you hang up the handset.
REDIAL AND BUSY REDIAL FEATURE
The BUSY/REDIAL button does two things; redials the last number you
called or automatically redials a busy number up to 10 times until the
line is free.
REDIALING THE LAST NUMBER CALLED
1. Press SPEAKER or pick up the handset.
2. Press the BUSY/REDIAL button.
ENHANCED REDIAL
The phone will remember the last 3 numbers dialed out.
1. Press the BUSY/REDIAL button, with the phone on-hook. The last
number dialed will be displayed.
2. Press REVIEW to scroll to the 2 older calls.
3. Press DIAL to redial the number displayed. The phone enters speaker
mode and dials the number.
10
BUSY REDIAL
When you call and get a busy signal, press the BUSY/REDIAL button and
then replace the handset to hang up. (If you're using the speakerphone, the
unit will automatically hang up.) The phone automatically redials the
number (up to 10 times). When it autodials and does not get a busy signal,
the phone beeps to let you know that your call has gone through. Then,
you can pick up the handset or continue to use the speaker mode.
CANCELLING BUSY REDIAL
There are three ways to cancel Busy Redial: you can pick up the handset;
press SPEAKER; or press BUSY/REDIAL.
Note that an incoming call will automatically cancel the busy redial.
ADJUSTING THE DELAY TIME BETWEEN REDIAL ATTEMPTS
The default setting for the amount of time between redials is 30 seconds,
but you can adjust the redial delay time to “immediate” up to 90 seconds
(in 10 second increments).
1. Press the STORE button.
2. Press a number key (0-9) to choose the amount of time between redials.
0=immediate; 1=10 seconds; 2=20 seconds; 3=30 seconds; 4=40 seconds;
5=50 seconds; 6=60 seconds; 7=70 seconds; 8=80 seconds; and 9=90 seconds
3. Press the STORE button again.
4. Press the BUSY/REDIAL button.
ADJUSTING THE LINE SIGNAL DETECTION DELAY TIME
This adjustment may be needed if the phone company presents a network
signal (such a mirrored dialing) before Busy or Ringback signal is
presented to the phone that interferes with the BUSY REDIAL. The default
delay time for signal detection is .5 seconds.
1. Press the STORE button.
2. Press a number key (0-9) to choose the amount of time for the detection
delay. Adjust the detection delay timing at 1 second intervals only until
you find the time required for repeatable operation.
0=.5 seconds; 1=1.5 seconds; 2=2.5 seconds; 3=3.5 seconds; 4=4.5 seconds;
5=5.5 seconds; 6=6.5 seconds; 7=7.5 seconds; 8=8.5 seconds; and 9=9.5 seconds
3. Press the STORE button again.
4. Press the SHIFT button.
5. Then press the BUSY/REDIAL button.
11
HOLD
Use the HOLD button to interrupt a phone
conversation without hanging up; then
resume the conversation on the same
phone or an extension.
1. Press HOLD to place a call on hold. If
you're using the handset, you can put it
back in the cradle.
2. Press the SPEAKER button, pick up the handset, or press HOLD (if the
handset is not in the cradle) to resume the conversation.
NOTE: While a call is on
hold, the HOLD
indicator will flash, and
the phone will beep
about every 15 seconds
to remind you that the
line is on hold.
MUTE
The MUTE button deactivates the microphone for both the speakerphone
and the handset, so that anything you say cannot be heard by the caller
on the other end of the line.
• Press MUTE once to turn on the feature.
• Press MUTE again to continue the phone conversation.
• Picking up the handset while the speakerphone is muted automatically
turns off the mute function.
DO NOT DISTURB
The Do Not Disturb feature lets you mute the ringer volume for a
predetermined amount of time so that you are not interrupted by incoming
phone calls.
USING DO NOT DISTURB
• Press the NO DISTURB button (the indicator starts blinking). The Do
Not Disturb feature is automatically activated for one hour.
• To turn off the feature, you can press the NO DISTURB button again,
pick up the handset, or press SPEAKER (the indicator turns off).
PROGRAMMING THE DO NOT DISTURB TIME
You can adjust the amount of time it is
active by following these steps:
1. Press the STORE button.
2. Press a number key (0-9) to choose the number of hours you want the
feature to remain active from unlimited duration to nine hours
(0 = unlimited duration).
3. Press the STORE button again.
4. Press the NO DISTURB button.
12
DND
- 2
10/22 07:15
HOURS
AM
TEMPORARY TONE
If you have Pulse (rotary) service, and want to access customer calling
services that require Tone dialing (such as getting information from a local
bank), you can use this feature.
1. Press the TONE button ( * ) after you have connected to the customer
calling service to enable Tone dialing.
2. When you hang up, the phone automatically resumes Pulse dialing.
FLASH BUTTON
Press the FLASH button to activate customer calling services such as call
waiting or call transfer, which are provided by your local phone company.
Do not use the hook switch or the speaker button because you might hang
up the phone.
ADJUSTING THE FLASH BUTTON TIMING
If you have trouble getting the FLASH
button to work properly, you might need to
10/22 07:15
FLASH
=
.6
AM
adjust the amount of time that the FLASH
button is active. The FLASH default time is
.6 seconds. To adjust the time:
1. Press the STORE button.
2. Press a number key (1-9) to adjust the length
of time that the FLASH button is active (from .1 to .9 seconds).
3. Press the STORE button.
4. Press the FLASH button.
PAUSE BUTTON
When you store phone numbers in memory,
10/22 07:15
PAUSE
=
2
AM
you might need to insert a delay in the dialing,
for example when you must dial 9 to get an outside line. Press the PAUSE
button at the point in the dialing sequence that requires the delay.
ADJUSTING THE PAUSE BUTTON TIMING
If you have trouble getting the PAUSE button to work properly, you might
need to adjust the amount of time that the PAUSE button is active. The
pause default time is AUTO TONE DETECT. To adjust the time:
1. Press the STORE button.
2. Press a number key (0-9) to adjust the length of the delay caused by the
PAUSE button (AUTO TONE DETECT to 9 seconds.)
3. Press the STORE button.
4. Press the PAUSE button.
13
USING THE ALARM
This phone has a built-in alarm feature that
you can use as an alarm clock.
SETTING THE ALARM
1. Press the ALARM button.
2. Press the STORE button.
3. Use the number keys to enter the alarm
set hour (it must be a 2-digit entry).
4. Use the number keys to enter the alarm
set minutes (it must be a 2-digit entry).
5. Press 1 for AM or 2 for PM.
6. Press the STORE button to set the alarm.
CHANGING THE ALARM SETTING
Use the same steps outlined above to
change the current alarm setting.
CANCELLING THE ALARM
To cancel the alarm setting before it sounds:
1. Press the ALARM button.
2. Press the DELETE button.
SHUTTING OFF THE ALARM
When the alarm sounds, you can turn it off
by pressing the ALARM button, picking up
the handset, or pressing the SPEAKER
button.
After you turn off the alarm, it automatically
goes into “Alarm Off” mode.
ENT ALARM HOUR
STORE
ENT ALARM MIN
STORE
ENTER
STORE
➔➔➔➔
AM
=
1
SAVE ALARM
ALARM ON
PM
_ _:_ _
11:
11:
11:
11:
_ _
30
=
2
PM
30
PM
30
14
MEMORY DIALING
FLASH
PAUSE ALARM
1
2
ABC3DEF
4
GHI5JKL6MNO
7
PRS8TUV9WXY
TONE
0
OPER
#
SPEAKER
- VOL +
MUTE
MENU
BUSY/REDIAL
DN DISTURB
HOLD
STORELOWER
NEW
CALL
REVIEW DIALDELETE
CALLER ID
Each of the 10 memory buttons is capable of storing two separate phone
numbers that are up to 31 digits. Each MEMORY button accesses an upper
and a lower memory position. You can dial the phone numbers stored in
the upper position with one touch (press the MEMORY location button).
You can dial the phone numbers in the lower memory position by pressing
two buttons (SHIFT and the MEMORY location button).
Note that if no keys are pressed for 15 seconds, the Memory feature
automatically turns off.
STORING A NUMBER IN MEMORY
1. Press the STORE button.
2. Dial the number to be stored (up to
31 digits).
The number digits scroll from right
to left across the display.
3. Press the STORE button again.
4. Press a MEMORY location button
or
Press SHIFT and then a MEMORY
location button to store the number.
5. Remove the memory directory from
underneath its plastic cover and
record the name of the person
whose number you stored.
INSERTING A PAUSE IN THE DIALING
SEQUENCE
Press the PAUSE button to insert a
delay in the dialing sequence of a
stored telephone number when a pause
is needed to wait for a dial tone (for
example after you dial 9 for an outside
line, or to wait for a computer access
tone). Each pause counts as 1 digit in
the dialing sequence.
SHIFT
button
STORE
10/22 07:15
ENTER NUMBER
STORE
➔
10/22 07:15
555-1234
ENTER DIGITS
MEMORY locations
AM
AM
STORE
button
15
STORING THE LAST NUMBER DIALED
1. Press the STORE button.
2. Press BUSY/REDIAL.
3. Press the STORE button again.
4. Press a MEMORY location button, or press SHIFT and then a MEMORY
location button to store the number.
STORING A CALLER ID
NUMBER
1. Press the STORE button.
2. Use the REVIEW or button to
select a Caller ID record.
3. Press the STORE button again.
4. Press a MEMORY location button, or
press SHIFT and then a MEMORY
location button to store the number.
IMPORTANT CALL INDICATOR
The IMPORTANT CALL indicator appear s in
the display when someone calls from a phone
number that you have designated as an
“important call” number.
You can designate a number as an “important
call” number, when you store it in memory
using the telephone’s Memory feature.
DESIGNATING IMPORTANT CALL STATUS
1. Press the MEMORY location button, or
SHIFT and the MEMORY location button to
bring up the entry.
2. Press the # button to mark the MEMORY
location number as an important call
number.
IMPORTANT CALL appears at the bottom
of the display.
3. Press the MEMORY location button, or
SHIFT and the MEMORY location button to
confirm the change.
# 3
STORE
Note: If name information is in the caller ID
record, the name will
not be stored in the
memory location.
NEW
JANE DOE
IMPORTANT
10/22 07:15
555-6789
10/22 07:15
555-6789
CALL
10/22 07:15
555-6789
10/22 07:15
555-6789
IMPORTANT
CALL
AM
AM
AM
AM
16
REMOVING IMPORTANT CALL STATUS
1. Press the MEMORY location button, or
SHIFT and the memory location button
to bring up the entry.
2. Press the # button to remove the
IMPORTANT
10/22 07:15
555-6789
CALL
10/22 07:15
555-6789
AM
important call status from the memory
location.
IMPORTANT CALL is removed from the
display.
3. Press the MEMORY location button, or
SHIFT and the MEMORY location button
to confirm the change.
REVIEWING AND DELETING STORED NUMBERS
In order to view or delete a stored number, the phone must be “on-hook,”
(handset in the cradle and SPEAKER off).
1. Press the MEMORY location button or
SHIFT and then the MEMORY location
button to view the entry. If location
doesn't contain a number, EMPTY
appears in the display.
2. While the entry is displayed, press the
DELETE key to delete the entry.
The display asks you to confirm that you
want to delete the entry.
3. Press DELETE a second time to delete
the entry.
To exit the MEMORY review mode:
• Press the memory location button again.
- or -
• Wait about 15 seconds.
- or -
• Pick up the handset or press SPEAKER.
10/22 07:15
EMPTY
10/22 07:15
555-6789
DELETE
?
AM
AM
AM
17
CHANGING A STORED NUMBER
To change a stored number, you just replace it with a different number
using the procedure for storing a number.
DIALING A STORED NUMBER
METHOD 1
1. Pick up the handset or press SPEAKER.
2. Press the MEMORY location button
or
Press SHIFT and then the MEMORY
location button.
CAUTION: If you make
test calls to emergency
numbers, remain on the
line and explain the
reason for the call to the
dispatcher. Also, make
these calls in off-peak
hours, such as early
morning or late evening.
METHOD 2
Press the DIAL button while viewing a
memory location number. (See “Reviewing
and Deleting Stored Number” for
information on viewing a stored number.)
DIALING LONGER NUMBERS FROM MEMORY
With 20 memory locations available, you might want to store frequently
used calling card numbers or access codes for frequently used voice menu
services such as a local bank’s information line. Then, you can use the
Chain or Link dialing feature to quickly dial those numbers.
The following examples assume that you have already stored the access
code number in one memory location and the security/personal code in
another.
CHAIN DIALING
Follow these steps to chain dial the numbers you stored:
1. Press SPEAKER or pick up the handset.
2. Press the access code memory location.
3. Dial the phone number (or press the number’s MEMORY location
button).
4. Press the security/personal code memory location.
18
LINK DIALING
Having stored the necessary numbers in separate memory locations,
follow these steps to store a link dial number:
1. Press STORE.
2. Press the access code’s MEMORY location button.
3. Press PAUSE (if needed).
4. Dial the phone number (or press the number’s MEMORY location
button).
5. Press PAUSE (if needed).
6. Press the security/personal code’s MEMORY location button.
7. Press STORE, followed by the MEMORY location in which you want to
store the linked number.
To dial the linked number, press the MEMORY location button in which
you stored the linked phone numbers.
CALLER ID OPERATION
Your Caller ID Telephone recei ves and
displays information transmitted by your
local phone company. This information can
include the phone number, date, and time;
or
the name, phone number, date, and time.
RECEIVING AND STORING CALLS
When you receive a call, the information is
transmitted by the phone company to your
Caller ID Telephone.
• You can monitor the information as it is
displayed and decide whether or not to
answer the call.
• If you are not at home, the telephone
stores the information so that you can see
who called while you were out.
VERY IMPORTANT:
The Caller ID feature of
this product requires a
subscription to Caller ID
service from your
telephone company.
19
REVIEWING MESSAGES
As calls are received and stored, the display
is updated to let you know how many calls
have been received and how many have
been reviewed.
Use the REVIEW buttons to scroll through
the list of received calls.
Total number of
calls in memory
# 5
10/22 07:15
3
NEW CALLS
Number of new calls
AM
• Press REVIEW to scroll toward more
recent calls (higher numbers).
• Press REVIEW to scroll toward older
calls (lower numbers).
As you review calls, the display shows you
the following information:
• The number of the call (with regard to
the order received), whether it is a new
call, and if a call has been received more
than once from the same number.
• The telephone number of the caller
(including area code if different than the
one you entered during phone setup).
• The name of the caller (if this service is
available in your area).
MESSAGE ERRORS
If there is an error in the transmission of
information to your caller ID phone; DATA
ERROR appears in the display while the
phone is ringing. The call won't be recorded
as a new call and the erroneous data won't
be stored in memory.
NOTE: Check with your
local phone company
regarding name service
availability.
Indicates that this is the 3rd call in
memory and is a “new” call. RPT
stands for "repeat call" and
indicates that a new call from the
same number was received more
than once.
NEW
# 3
RPT
1-234-555-6789
Caller’s name and number is
displayed
NEW
# 3
10/22 07:15
JANE DOE
10/22 07:15
DATA ERROR
AM
AM
20
DELETING RECORDS
Use the DELETE button to delete the record
currently shown in the display, or all
records.
DELETING THE CURRENT RECORD
1. Press DELETE. The selected record is
immediately deleted.
DELETING ALL RECORDS
1. Press and hold DELETE (for
approximately 3 seconds).
The display asks you to confirm that you
want to delete all records.
2. Press DELETE again to delete all records.
DIALING A CALLER ID NUMBER
CALLING WITHIN YOUR AREA CODE
Press the DIAL button while the number is
displayed to dial that number.
If the number is a “local long distance“
number (meaning that it is within the area
code, but still needs 1+Area Code to
connect), press SHIFT and then press DIAL.
# 3
Display asks you to confirm that
you want to delete all messages.
NEW
# 3
Press the DIAL button to call the
number shown in the display.
10/22 07:15
555-6789
ALL DELETE
10/22 07:15
555-6789
JANE DOE
AM
?
AM
21
CALLING OUTSIDE YOUR AREA CODE
The unit automatically displays “1” plus the
area code of the caller when it is different
than the area code you entered during
setup.
To call someone from a different area code,
press the DIAL button.
If you have trouble dialing a number from
outside your area code, try one of the
following methods:
• Hang up the phone.
Press SHIFT.
Press 1.
Press DIAL.
This removes the “1” from the
dialing sequence.
• Hang up the phone.
Press SHIFT.
Press DIAL.
This removes the “1+Area Code” from
the dialing sequence.
See your telephone directory for long
distance dialing information.
NEW
# 3
1-234-555-6789
1+Area Code+Number is displayed
when a call is received from an
area code that is different from
the one entered during setup.
NOTE: In order for the
Caller ID dialing feature
to work, it is important
that you entered the
correct area code during
the setup procedure. If
you have not completed
the Setup procedure, do
so now (see page 6).
10/22 07:15
JANE DOE
AM
22
MESSAGE INDICATORS
The following indicators show the status of a message or the unit:
BLOCKED CALL Caller ID information is withheld.
BLOCKED NAME
BLOCKED NUMBER
END OF LIST In REVIEW mode indicates that there is no
additional information in caller ID memory.
DATA ERROR Caller information has been interrupted during
transmission or the telephone is excessively
noisy.
MESSAGE WAITING There is a voice-mail message waiting in your
mailbox. Note that voice mail is a subscription
service; check with your local telephone
company for availability.
NEW Number of unread calls.
RPT Repeat call message. Indicates that a new call
from the same number was received more than
once.
REPLACE BATTERY Indicates low battery voltage.
START OF LIST In REVIEW mode indicates that you are at the top
of the call log.
UNKNOWN CALLER The incoming call is from an area not serviced by
UNKNOWN NAME caller ID, or the information was not sent.
UNKNOWN NUMBER
23
TROUBLESHOOTING TIPS
CALLER ID
Problem Solution
No Display • If you are using battery power, try replacing
the battery.
• If you are using AC power, make sure that the
unit is connected to a non-switched electrical
outlet. Disconnect the unit from the plug and
plug it in again. Either the message WAITING
or the most recent record is displayed.
• Did you order Caller ID service from your local
telephone company? This unit requires that
you subscribe to Caller ID service in
order to work.
Data Error Message • The unit displays this message if it detects
anything other than valid Caller ID information
during the silent period after the first ring.
This message indicates either the presence of
noises on the line, or that an invalid message
has been sent from the telephone company.
24
TROUBLESHOOTING TIPS
TELEPHONE
Problem Solution
No dial tone. • Check hook switch to make
Won't dial out sure it pops up.
• Make sure TONE/PULSE is set to correct
position.
• Unplug the phone, wait 30 seconds and
plug the phone back in.
Phone doesn’t ring • Check RINGER VOLUME.
• Could have too many phones on one line.
Low handset volume • Check the volume settings.
Light and tone • This is normal as power is fluctuating
feedback flutter when with phone outpulsing.
dialing in PULSE mode.
Can’t be heard by • Make sure phone cord is securely
other party plugged in
• Make sure other phones are not OFF hook at
the same time. If so, this is normal condition
as volume drops when additional phones are
used at once.
.
Memory dialing • Make sure you entered numbers correctly.
(See “Memory Dialing.”)
25
GENERAL PRODUCT CARE
To keep your Caller ID phone working and looking good, follow these
guidelines:
• Avoid putting it near heating appliances and devices that generate
electrical noise (for example, motors or fluorescent lamps).
• DO NOT expose to direct sunlight or moisture.
• Avoid dropping the unit and/or other rough treatment.
• Clean with a soft cloth.
• Never use a strong cleaning agent or abrasive powder because this will
damage the finish.
• Retain the original packaging in case you need to ship it at a later date.
SERVICE
The FCC requires this product be serviced only by the manufacturer or its
authorized service agents. In accordance with FCC requirements, changes
or modifications not expressly approved by Thomson Consumer
Electronics could void the user’s authority to operate this product. For
instructions on how to obtain service, refer to the warranty included in this
guide or call customer service, telephone number: 800-448-0329.
Attach your sales receipt to the booklet for future reference or jot down the
date this product was purchased or received as a gift. This information will
be valuable if service should be required during the warranty period.
Purchase date _________________________________________________
Name of store_________________________________________________
26
INDEX
B
Base plate, removing 3
Battery installation 3
BUSY REDIAL button 11
Busy Redial feature 11
C
Caller ID operation 19
Chain Dialing feature 18
Cleaning the phone 26
D
Do Not Disturb feature 12
F
FLASH button 13
H
HOLD button 12
Hold feature 12
I
Installation
desk or tabletop 4
wall mount 5
L
LCD (liquid crystal display). 7-9
Link Dialing feature 19
M
Message Indicators 23
Blocked Call 23
Blocked Name 23
Blocked Number 23
Data Error 23
End of list 23
Message Waiting 23
New 23
Repeat Call
Replace Battery 23
Unknown caller 23
Unknown name 23
Unknown number 23
(RPT)
23
MUTE button 12
used with Do Not Disturb feature 12
Mute feature 12
P
PAUSE Button 15
Product Care 26
R
REDIAL button 10
Redial feature 10
REPLACE BATTERY message 3
Replacing the battery 3
S
SPEAKER button 9
Speakerphone 8
Stored numbers, changing 18
Stored numbers, clearing 18
Stored numbers, dialing 18
Switching between speaker and handset
9
T
Temporary Tone feature 12
TONE button 12
V
Volume controls
adjusting 10
27
LIMITED WARRANTY
What your warranty covers:
• Any defect in materials or workmanship.
For how long after your purchase:
• One year.
(The warranty period for rental units begins with the first rental or 45 days from date of
shipment to the rental firm, whichever comes first.)
What we will do:
• P rovide you with a new, or at our option, a refurbished unit.
• The exchange unit is under warranty for the remainder of the original product’s
warranty period.
How to make a warranty claim:
• Properly pack your unit. Include any cables, etc., which were originally provided with the
product. We recommend using the original carton and packing materials.
• Include in the package evidence of purchase date such as the bill of sale. Also print your
name and address and a description of the defect. Send standard UPS or its equivalent to:
Thomson Consumer Electronics, Inc.
Product Exchange Center
32 Spur Drive
El Paso, Texas 79906
• Pay any charges billed to you by the Exchange Center for service not covered by the
warranty.
• A new or refurbished unit will be shipped to you prepaid freight.
What your warranty
• Customer instruction. (Your Owner’s Manual provides information regarding operating
instructions and user controls. For additional information, ask your dealer.)
• Installation and set-up service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other products.
• Products purchased or serviced outside the USA.
• Acts of God, such as but not limited to lightning damage.
Product Registration:
• Please complete and mail the Product Registration Card packed with your unit. It will
make it easier to contact you should it ever be necessary. The return of the card is not
required for warranty coverage.
How state law relates to this warranty:
• This warranty gives you specific legal rights, and you may have other rights which vary
from state to state.
If you purchased your product outside the USA:
• This warranty does not apply. Contact your dealer for warranty information.
does not
cover:
Model 2-9398
347A8081-0001 (Rev. 1 E/S)
96-10
Printed in China
P.O. Box 1976, Indianapolis, IN 46206
© 1996 Thomson Consumer Electronics, Inc.
Trademark(s) ® Registered
Marca(s) Registradas
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