RCA 2-9398 User Manual

Caller ID Telephone
User’s Guide

2-9398

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FCC REGISTRATION INFORMATION

Your GE telephone equipment is registered with the Federal Communications Commission and is in
compliance with parts 15 and 68, FCC Rules and Regulations.

1 Notification to the Local Telephone Company

On the bottom of this equipment is a label indicating, among other information, the FCC Registration
number and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this
information to your telephone company.

The REN is useful in determining the number of devices you may connect to your telephone line and still
have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum
of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices
you may connect to your line as determined by the REN, you should contact your local telephone company.

Notes

• This equipment may not be used on coin service provided by the telephone company.

• Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone
equipment if you are on a party line. Check with your local telephone company.

• Notice must be given to the telephone company upon permanent disconnection of your telephone
from your line.

2 Rights of the Telephone Company

Should your equipment cause trouble on your line which may harm the telephone network, the telephone
company shall, where practicable, notify you that temporary discontinuance of service may be required.
Where prior notice is not practicable and the circumstances warrant such action, the telephone company
may temporarily discontinue service immediately. In case of such temporary discontinuance, the
telephone company must: (1) promptly notify you of such temporary discontinuance; (2) afford you the
opportunity to correct the situation; and (3) inform you of your right to bring a complaint to the
Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.

The telephone company may make changes in its communications facilities, equipment, operations of
procedures where such action is required in the operation
of its business and not inconsistent with FCC Rules and Regulations.
If these changes are expected to affect the use or performance of your telephone equipment, the
telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service.

INTERFERENCE INFORMATION

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference; and (2) This device must accept any interference received,
including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more
of the following measures:

• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving”
the interference).

• Reorient or relocate and increase the separation between the telecommunications equipment and
receiving antenna.

• Connect the telecommunications equipment into an outlet on a circuit different from that to which the
receiving antenna is connected.

• Consult the dealer or an experienced radio/TV technician for help.

If these measures do not eliminate the interference, please consult your dealer or an experienced radio/
television technician for additional suggestions. Also, the Federal Communications Commission has prepared
a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available
from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number
004-000-00345-4 when ordering copies.

Hearing Aid Compatibility

This telephone is judged to be hearing aid compatible per FCC standards

FCC NUMBER IS LOCATED ON THE CABINET BOTTOM
REN NUMBER IS LOCATED ON THE CABINET BOTTOM

INTRODUCTION

Your GE Caller ID Telephone is designed to gi ve you flexibility in use
and high quality performance. To get the most from your new Caller ID
Telephone, we suggest that you take a few minutes right now to read
through this instruction manual.

TABLE OF CONTENTS

INTRODUCTION ................................... 1

G

ETTING STARTED .............................. 2

EFORE YOU BEGIN ........................ 2

B

POWERING THE CALLER ID

T

ELEPHONE ................................. 2

INSTALLING THE BATTERY .................. 3

ELEPHONE INSTALLATION ................. 4

T

ETUP ........................................... 6

S

T

ELEPHONE OPERATION ....................... 8

NDERSTANDING THE LCD............... 8

U

THE DISPLAY .................................. 9

U

SING THE MENU BUTTON ............... 9

PLACING A CALL ............................. 9

THE CALL TIMER ............................. 9

RECEIVING A CALL........................... 9

DJUSTING VOLUMES.................... 10

A

EDIAL ........................................ 10

R

USY REDIAL ............................... 11

B

OLD .......................................... 12

H

UTE ......................................... 12

M

O NOT DISTURB ......................... 12

D

EMPORARY TONE......................... 12

T

LASH BUTTON............................. 13

F

AUSE BUTTON ............................ 13

P

SING THE ALARM........................ 14

U

EMORY DIALING ............................ 15

M

TORING A NUMBER IN MEMORY .... 15

S

TORING THE LAST NUMBER DIALED 16

S

TORING A CALLER ID NUMBER...... 16

S

MPORTANT CALL INDICATOR............ 16

I

EVIEWING AND DELETING

R

STORED NUMBERS..................... 17

HANGING A STORED NUMBER ....... 18

C

IALING A STORED NUMBER........... 18

D

IALING LONGER NUMBERS

D

MEMORY ......................... 18

FROM

C

ALLER ID OPERATION ...................... 19

ECEIVING AND STORING CALLS ...... 19

R

EVIEWING MESSAGES .................. 20

R

ELETING RECORDS....................... 21

D

IALING A CALLER ID NUMBER....... 21

D

ALLING OUTSIDE YOUR AREA CODE .. 22

C

ESSAGE INDICATORS ................... 23

M

T

ROUBLESHOOTING TIPS .................... 24

G

ENERAL PRODUCT CARE .................. 26

S

ERVICE.......................................... 26

I

NDEX ............................................. 27

W

ARRANTY ..................................... 28

VERY IMPORTANT: The Caller ID feature of this product requires a
subscription to Caller ID service from your telephone company.

CAUTION

RISK OF ELECTRIC SHOCK
DO NOT OPEN

CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER
(OR BACK). NO USER­SERVICEABLE PARTS IN­SIDE. REFER SERVICING
TO QUALIFIED SERVICE
PERSONNEL.

SEE MARKING ON BOTTOM / BACK OF PRODUCT

WARNING:

OR ELECTRICAL SHOCK HAZARD,
DO NOT EXPOSE THIS PRODUCT
TO RAIN OR MOISTURE.

TO PREVENT FIRE

THE LIGHTNING
FLASH AND ARROW­HEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
"DANGEROUS
VOLTAGE" INSIDE
THE PRODUCT.

THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.

GETTING STARTED

This section shows you how to install and setup your Caller ID Telephone.
It’s important that you follow the instructions in this section in order to get
your new phone correctly installed and set up.

BEFORE YOU BEGIN

PARTS CHECKLIST

Your package should contain the following items:

STORELOWER

CALLER ID

NEW
CALL

REVIEW DIALDELETE

MENU

PAUSE ALARM

FLASH

BUSY/REDIAL

ABC3DEF

2

1

DN DISTURB

GHI5JKL6MNO

4

HOLD

PRS8TUV9WXY

7

OPER

TONE

SPEAKER

0

#

- VOL +

MUTE

Base unit

Handset AC power supply

Handset cord

(# 5-2381)

MODULAR JACK REQUIREMENTS

You need an RJ11 type modular jack, which is
the most common type of phone jack and might
look like the one pictured here. If you don’t have
a modular jack, call your local phone company to
find out how to get one installed.

POWERING THE CALLER ID TELEPHONE

This unit is designed to be powered by the
AC adapter. When using AC power, a 9-volt
battery acts as a backup, enabling
continuous operation of full telephone and
Caller ID features for up to 4 hours and 30
hours of only Caller ID signal reception in
the event of power failure.

If you are planning to use both the AC
adapter and battery, you should install the
9-volt battery before you begin the
telephone installation procedure.

Line cord

2

INSTALLING THE BATTERY

If you are replacing the battery, be sure to
disconnect the line cords from the back of
the unit.

1. Remove the base plate by
pressing down the tabs and
lifting it from the base.

2. Loosen the screw on the
battery compartment door
and open the door.

3. Insert the battery as shown in
the diagram inside the
battery compartment.

4. Close the battery door,
tighten the screw, and then
replace the base plate.

LOW BATTERY INDICATORS

When the battery begins getting to a low
level, the battery symbol in the display
flashes indicating that you need to replace
the battery.

THIS END UP FOR DESK USE

THIS END UP FOR WALL USE

10/22 07:15

Low Battery indicator flashes
when battery power is low.

BATTERY

AM

NOTE: When the battery is low, AC power
must be connected in order to edit, delete,
or input Caller ID information.

When battery power reaches a critically low
level, REPLACE BATTERY appears in the
display.

NOTE: If the REPLACE BATTERY message
appears in the display, you need to replace
the 9-volt battery. It is important that you
replace the battery as soon as possible in
order to retain the information in the Caller
ID memory.

10/22 07:15

REPLACE

REPLACE BATTERY appears
when the battery power is
critically low.

BATTERY

AM

3

TELEPHONE INSTALLATION

DESK OR TABLETOP INSTALLATION

4

2

NOTE: Be sure to read the

preceding pages for
information about using the
9-volt battery backup before
you begin the telephone
installation.

13

1. Plug the handset cord into the handset and into the telephone jack on
the left side of the unit.

2. Set the PULSE/TONE switch (located on the side of the unit) to TONE if
you have touch-tone service; set it to PULSE if you have rotary service.

3. Plug the telephone line cord into a modular jack and into the PHONE
LINE jack on the back of the unit.

4. Plug the power supply cord into the POWER 9V AC jack on the back of
the unit, thread it through the strain relief, and then plug the adapter
into an AC power outlet.

CAUTION: Use only the Thomson 5-2381 power supply that came with
this unit. Using other adapters may seriously damage the unit.

4

WALL MOUNT INSTALLATION

1

2

3

4
5

6

7

8

9

10

11

12
13

14

15

16

LOWER

1. Rotate the handset hook.

2. Remove the base plate from the back by
pressing down on the snap tabs located at
the top, and then lifting the base plate off.

3. Plug the phone line cord into the phone
jack on the back of the unit, wrap the extra
line cord around the cord wrap on the
bottom of the base, and then thread it
through the bottom of the base plate.

4. Plug the power supply adapter into the
POWER 9V AC jack on the back of the unit,
and then thread it through the bottom of
the base.

5. Reverse the direction of the base plate and
replace it by putting the tabs into bottom
slots in the middle of the unit first, and
then snapping the bottom tabs into place.

6. Set the PULSE/TONE switch (located on the
side of the unit) to TONE if you have touch­tone service; set it to PULSE if you have
rotary service.

7. Connect the phone cord to the modular
jack on the wall.

8. Slip the mounting holes over the wall plate
posts and slide the unit down firmly into
place. (Wall plate not included.)

9. Plug the handset cord into the handset and
into the unit, and then hang up the
handset.

10. Connect the AC Power supply adapter to an
AC outlet.

THIS END UP FOR DESK USE

THIS END UP FOR WALL USE

5

SETUP

The telephone will prompt the initial setup after the 9V battery or AC
power supply is connected. The initial setup procedure needs to be
completed with the phone ”on-hook“, which means that the phone line is
inactive (the handset in the cradle and the SPEAKER function off). Do not

pick up the handset or press the SPEAKER button during the setup.

After the initial setup, you can use these same procedures to adjust any of
the menu settings by first pressing the MENU button and then using the
REVIEW buttons to select the menu item you want to adjust. (During the
initial setup you are automatically taken to the next step.)

STEP 1: SETTING THE TIME

1. Press the MENU button.
After the initial setup, the display will

show the current time.

2. Press the STORE button.
STORE appears in the display.

3. Use the keypad to enter the correct hour
(it must be a two-digit entry, i.e. 07).

4. Use the keypad to enter the correct
minutes (it must be a two-digit entry).

5. Press 1 for AM, or 2 for PM.

6. Press STORE within 15 seconds to save
the time and go to the next step.

SET TIME

ENTER HOUR

STORE

ENTER MINUTE

STORE

ENTER AM

STORE

➔

_ _:_ _STORE

➔➔

_ _

07:

07:15

=

1

PM

=

07:15

2

AM

➔

STEP 2: SETTING THE DATE

1. Press the STORE button.

2. Use the keypad to enter the month (it
must be a two-digit entry).

3. Use the keypad to enter the date (it must
be a two-digit entry).

4. Press STORE within 15 seconds to save
the date and go to the next step.

6

SAVE TIME

SET DATE

➔➔

STORE

10/

ENTER MONTH

STORE

ENTER DATE

➔

STORE

10/22 07:15

SAVE DATE

_ _

07:15

07:15

07:15

AM

AM

AM10/22

AM

STEP 3: SETTING THE RINGER TONE

1. Press the STORE button.

2. Press REVIEW (up) or REVIEW (down) to
sample each of the available settings.

3. Press STORE within 15 seconds to save
the desired ringer tone and go to the
next step.

STEP 4: SETTING THE AREA CODE

1. Press the STORE button.

2. Enter your area code.

3. Press STORE within 15 seconds to save
the desired area code and go to the
next step.

10/22 07:15

SET RINGER TONE

STORE

STORE

STORE

SET AREA CODE

STORE

➔

10/22 07:15

→

RINGER

➔

=

1

10/22

→

RINGER

=

2

10/22 07:15

_ _ _

➔➔

10/22 07:15

5 55-

ENTER DIGITS

→

07:15

→

AM

AM

AM

AM

AM

STEP 5: SETTING THE LIQUID CRYSTAL
DISPLAY (LCD) CONTRAST

1. Press the STORE button.

2. Press REVIEW (up) or REVIEW (down) to
scroll through each of the four settings.
Note that 2 is the default setting.

3. Press STORE within 15 seconds to save
the desired LCD contrast and go to the
next step.

STEP 6: SETTING THE LANGUAGE

1. Press the STORE button.

2. Press REVIEW (up) or REVIEW (down) to
scroll through the available languages
(English, French and Spanish).

3. Press STORE within 15 seconds to save
the desired language. At this point, the
phone is ready for use. See “Telephone
Operation” on the next page.

10/22 07:15

LCD CONTRAST

STORE

10/22 07:15

CONTRAST

→

10/22 07:15

SET LANGUAGE

STORE

➔

10/22 07:15

ENGLISH

→

AM

AM

→

=

2

AM

AM

→

7