RCA 2-9191 User Manual
2-9191
12-Number Memory
Call Waiting Caller ID
Telephone
User's Guide
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1
FCC REGISTRATION INFORMATION
Your telephone equipment is registered with the Federal
Communications Commission and is in compliance with parts 15
and 68, FCC Rules and Regulations.
1 Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among
other information, the FCC Registration number and Ringer
Equivalence Number (REN) for the equipment. You must, upon
request, provide this information to your telephone company.
The REN is useful in determining the number of devices you
may connect to your telephone line and still have all of these
devices ring when your telephone number is called. In most (but
not all) areas, the sum of the RENs of all devices connected to
one line should not exceed 5. To be certain of the number of
devices you may connect to your line as determined by the REN,
you should contact your local telephone company.
Notes
• This equipment may not be used on coin service provided by
the telephone company.
• Party lines are subject to state tariffs, and therefore, you may
not be able to use your own telephone equipment if you are on
a party line. Check with your local telephone company.
• Notice must be given to the telephone company upon permanent
disconnection of your telephone from your line.
2 Rights of the Telephone Company
Should your equipment cause trouble on your line which may
harm the telephone network, the telephone company shall,
where practicable, notify you that temporary discontinuance of
service may be required. Where prior notice is not practicable
and the circumstances warrant such action, the telephone
company may temporarily discontinue service immediately. In
case of such temporary discontinuance, the telephone company
must: (1) promptly notify you of such temporary discontinuance;
(2) afford you the opportunity to correct the situation; and (3)
inform you of your right to bring a complaint to the Commission
pursuant to procedures set forth in Subpart E of Part 68, FCC
Rules and Regulations.
The telephone company may make changes in its communications facilities, equipment, operations of procedures where such
action is required in the operation of its business and not
inconsistent with FCC Rules and Regulations. If these changes
are expected to affect the use or performance of your telephone
equipment, the telephone company must give you adequate notice,
in writing, to allow you to maintain uninterrupted service.
FCC NUMBER IS LOCATED ON THE CABINET BOTTOM
REN NUMBER IS LOCATED ON THE CABINET BOTTOM
2
INTERFERENCE INFORMATION
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not cause
harmful interference; and (2) This device must accept any interference
received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by tur ning the equipment off and
on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna (that is, the antenna for
radio or television that is “receiving” the interference).
• Reorient or relocate and increase the separation between the
telecommunications equipment and receiving antenna.
• Connect the telecommunications equipment into an outlet on a
circuit different from that to which the receiving antenna is
connected.
If these measures do not eliminate the interference, please consult
your dealer or an experienced radio/television technician for
additional suggestions. Also, the Federal Communications
Commission has prepared a helpful booklet, “How To Identify and
Resolve Radio/TV Interference Problems.” This booklet is available
from the U.S. Government Printing Office, Washington, D.C. 20402.
Please specify stock number 004-000-00345-4 when ordering
copies.
HEARING AID COMPATIBILITY
This telephone system meets FCC standards for Hearing Aid
Compatibility.
WARNING:
OR ELECTRICAL SHOCK HAZARD,
DO NOT EXPOSE THIS PRODUCT
TO RAIN OR MOISTURE.
TO PREVENT FIRE
CAUTION
RISK OF ELECTRIC SHOCK
THE LIGHTNING
FLASH AND ARROW HEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
"DANGEROUS
VOLTAGE" INSIDE
THE PRODUCT.
DO NOT OPEN
CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER
(OR BACK). NO USERSERVICEABLE PARTS INSIDE. REFER SERVICING
TO QUALIFIED SERVICE
PERSONNEL.
SEE MARKING ON BOTTOM / BACK OF PRODUCT
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.
3
TABLE OF CONTENTS
FCC REGISTRATION INFORMATION ................................................ 2
I
NTERFERENCE INFORMATION ........................................................ 3
EARING AID COMPATIBILITY ....................................................... 3
H
I
NTRODUCTION .......................................................................... 5
CALLER ID WITH CALL WAITING ................................................. 5
B
EFORE YOU BEGIN ................................................................... 6
P
ARTS CHECKLIST ................................................................. 6
M
ODULAR JACK REQUIREMENTS ............................................. 6
NSTALLATION & SETUP.............................................................. 7
I
I
MPORTANT INSTALLATION INFORMATION.................................... 7
I
NSTALLING THE BATTERIES ..................................................... 7
S
ETTING UP THE CALLER ID MENU ......................................... 8
T
O SET YOUR LOCAL AREA CODE ...................................... 9
T
O SET THE CID DISPLAY LANGUAGE ................................. 9
O SET THE LCD CONTRAST ........................................... 10
T
T
O SET THE DIAL MODE ................................................. 10
T
O EXIT SETUP ............................................................. 10
I
NSTALLING THE PHONE ........................................................ 11
T
O INSTALL ON A DESKTOP .............................................. 11
T
O MOUNT ON A WALL .................................................. 12
ALLER ID FEATURES............................................................... 13
C
S
UMMARY SCREEN ............................................................. 13
R
ECEIVING AND STORING CALLS ............................................ 13
U
SING THE CALLER ID BUTTON ............................................ 13
R
EVIEWING CALL RECORDS................................................... 14
D
ELETING CALL RECORDS .................................................... 14
IALING BACK .................................................................... 14
D
I
F YOU PROGRAMMED YOUR LOCAL AREA
IN THE SETUP MENU ........................................... 14
CODE
I
F YOU DID NOT PROGRAM YOUR LOCAL
CODE IN THE SETUP MENU .................................... 15
AREA
C
ALLER ID WITH CALL WAITING ............................................ 16
ESSAGE INDICATORS .............................................................. 17
M
T
ELEPHONE BASICS .................................................................. 18
C
HANGING THE VOLUME ...................................................... 18
R
EDIALING A NUMBER ......................................................... 18
U
SING ONE TOUCH REDIAL .................................................. 18
U
SING MEMORY FEATURES .................................................. 19
O STORE EMERGENCY/QUICK DIAL NUMBERS ................... 19
T
T
O STORE FREQUENTLY CALLED NUMBERS ........................ 19
T
O CHANGE A STORED NUMBER ...................................... 20
T
O ERASE A STORED NUMBER ......................................... 20
T
O DIAL A QUICK DIAL NUMBER ...................................... 20
T
O DIAL FREQUENTLY CALLED NUMBERS ........................... 20
O USE PAUSE (REDIAL) ................................................ 20
T
F
LASH ............................................................................... 21
T
O USE TEMPORARY TONE DIALING ................................. 21
T
ROUBLESHOOTING TIPS ........................................................... 22
S
ERVICE ................................................................................. 24
I
NDEX .................................................................................... 25
IMITED WARRANTY ................................................................. 27
L
4
INTRODUCTION
Your Caller ID phone stores and displays specific
information, provided by your local telephone company, to
subscribers of Caller ID or similar caller identification
services. You must subscribe to one of these services in
order to use this unit.
Your Caller ID phone enables you to:
• Identify callers before you answer the phone.
• View the time and date of each incoming call.
• Record up to 60 Caller ID messages sequentially.
• Know who called while you were away.
CALLER ID WITH CALL WAITING
Also known as Type II Caller ID, this feature allows you to
see the name and number of a call that beeps in while you
are talking on the phone with someone else.
IMPORTANT: In order to use this unit, you must
subscribe to either the standard Name/Number
Caller ID Service or Caller ID with Call Waiting
Service. To know who is calling while you are on
the phone, you must subscribe to Caller ID with
Call Waiting Service.
5
BEFORE YOU BEGIN
PARTS CHECKLIST
Make sure your package includes the following items:
Store Quick Dial Caller ID
AB
Short cord
RINGER VOLUME
OFF LO HI
ABC2DEF
JKL5MNO6GHI
4
TUV8WXYZ9PQRS
7
OPER
0
*
Volume Memory Redial Flash
31
#
BaseTelephone line cord
Coiled cord
MODULAR JACK REQUIREMENTS
You need an RJ11 type modular jack,
which is the most common type of phone
jack and might look like the one pictured
here. If you don’t have a modular jack,
call your local phone company to find out
how to get one installed.
6
Handset
INSTALLATION & SETUP
IMPORTANT INSTALLATION INFORMATION
• Never install telephone wiring during a lightning storm.
• Never touch uninsulated telephone wires or terminals,
unless the telephone line has been disconnected at the
network interface.
• Use caution when installing or modifying telephone
lines.
INSTALLING THE BATTERIES
Your Caller ID phone uses 4 AA-size alkaline batteries for
receiving and storing Caller ID records and for the
numbers you use for memory dialing.
IMPORTANT: You will have approximately 60
seconds to replace the batteries before the
memories stored in the handset are lost. Please
read the instructions before replacing the
batteries and have the batteries ready to be
inserted beforehand.
1. If both the straight and coiled line cords are already
connected, disconnect them from the base unit. Place
the handset off to the side.
2. Slide off the batter y doors in the direction of the arrows.
3. Insert 4 AA-size alkaline batteries as shown on the
diagram in the battery compartments. Two batteries will
be inserted for each compartment.
4. Replace the batter y compar tment doors securely.
5. If the cords were previously connected, re-attach the
line cords to the unit and check your memory locations.
7
NOTE: If the low battery icon
LOW
appears in
the display, you need to replace the batteries. It is
important that you replace the batteries as soon as
possible in order to maintain Caller ID operation.
During the replacing of batteries, a backup circuit
in the unit will retain your stored information for
up to 60 seconds. Write down any stored
information you do not want erased.
IMPORTANT: If you’re not going to use the
telephone for more than 30 days, remove the
batteries because they can leak and damage the
unit.
SETTING UP THE CALLER ID MENU
You should not plug the telephone into the wall line jack
while setting up the Caller ID menu. An incoming call may
invalidate the change if it was not yet saved. The phone
must display
menu.
1. Press and hold the REVIEW up button then press and
hold the REVIEW down button. Continue to hold both
buttons for 3 seconds.
2. At this point you can press either REVIEW up or down
button to scroll among the 6 menu screens, which are:
3. You have 10 seconds following any key press before
the phone will automatically
return to the
summary screen.
xx CALLS
before you can enter the setup
SETUP MENU ^ v
• SETUP MENU ^ v
• LOCAL AREA CODE (default - - -)
• CID LANGUAGE (default English)
• LCD CONTRAST (default 3)
• T/P DIAL MODE (default tone)
• EXIT SETUP
CALLS
SETUP MENU
appears.
CALLER ID PHONE
delete dial
review
8
TO SET YOUR LOCAL AREA CODE
The telephone uses the programmed area code to
determine the number format to display when a valid
Caller ID signal is received and is also used for the
Dialback feature.
1. Press and hold the REVIEW up button then press and
hold the REVIEW down button. Continue to hold both
buttons for 3 seconds.
2. Press the REVIEW up button until
CODE
appears.
3. To enter or change the area code, press the DELETE
button. The display shows the present area code
stored. The left-most digit or a minus sign (-) flashes,
indicating it is ready to accept the area code entry.
4. Press REVIEW down to choose 9-0 for the first digit.
5. When the desired digit is flashing, press REVIEW up to
advance to the next digit.
6. Repeat steps 4 and 5 until all the digits for your area
code are correct.
If you make a mistake, you can simply retrace the
previous steps until your area code is set.
7. Press DIAL to store the area code and retur n to the
LOCAL AREA CODE
SETUP MENU ^ v
LOCAL AREA
display.
appears.
TO SET THE CID DISPLAY LANGUAGE
This adjustment changes the Caller ID prompts to be
displayed in English, French or Spanish.
1. Press and hold the REVIEW up button then press and
hold the REVIEW down button. Continue to hold both
buttons for 3 seconds.
2. Press the REVIEW up button until
appears.
3. Press the DELETE button to show the current language
setting. The default is English.
4. Press REVIEW up or down to change the language.
5. Press DIAL to store the language and retur n to the
LANGUAGE
display.
SETUP MENU ^ v
CID LANGUAGE
appears.
CID
9
TO SET THE LCD CONTRAST
This adjustment allows optimization of the contrast and
viewing angle of the display.
1. Press and hold the REVIEW up button then press and
hold the REVIEW down button. Continue to hold both
buttons for 3 seconds.
2. Press the REVIEW up button until
appears.
3. Press the DELETE button to show the current contrast
setting. There are 5 levels of contrast, with the default
set to 3.
4. To decrease the contrast, press REVIEW down. To
increase, press REVIEW up.
5. Press DIAL to store the contrast setting and return to
the
LCD CONTRAST
SETUP MENU ^ v
LCD CONTRAST
display.
appears.
TO SET THE DIAL MODE
This adjustment allows you to select tone (touch-tone) or
pulse (rotary) mode dialing.
1. Press and hold the REVIEW up button then press and
hold the REVIEW down button. Continue to hold both
buttons for 3 seconds.
2. Press the REVIEW up button until
appears.
3. Press the DELETE button to show the current dial
mode. The default is set to tone.
4. To change the dial mode, press REVIEW up or down.
The display will alternate between the two modes.
5. Press DIAL to store the dial mode and retur n to the
T/P DIAL MODE
SETUP MENU ^ v
display.
appears.
T/P DIAL MODE
TO EXIT SETUP
To exit the setup mode after your changes have been
made, you can immediately exit by selecting the
SETUP
menu and pressing the DIAL button.
NOTE: The phone will exit setup after 10 seconds
if no buttons are pressed.
REMINDER: The time and date are programmed
automatically when the first Caller ID information is
successfully received after setup.
10
EXIT
INSTALLING THE PHONE
TO INSTALL ON A DESKTOP
1. Plug the coiled cord into the handset. Plug the other
end into the jack on the bottom end of the base.
2. Plug the long straight line cord into jack on the bottom
of the base. Plug the other end into a wall jack.
3. Set the RINGER switch on the base to HI.
• LO = Sound will be lower.
• OFF = Telephone will not ring.
1
2
3
RINGER VOLUME
OFF LO HI
11
TO MOUNT ON A WALL
1. Plug the short line cord into the jack on the bottom of
the base and connect the other end to a wall phone
jack.
2. Feed the short line cord through the grooves provided
so that the base area is flat and ready to mount on the
wall.
3. Slip the mounting holes of the base (on bottom of unit)
over the wall plate posts and slide the base down until
the phone is firmly in place.
4. Plug the coiled cord into the handset. Plug the other
end into the jack on the lower end of the base.
5. Set the RINGER switch on the base to HI.
• LO = Sound will be lower.
• OFF = Telephone will not ring.
6. Place the handset in the base.
1
2
3
12
4
5
RINGER VOLUME
OFF LO HI
CALLER ID FEATURES
SUMMARY SCREEN
The Summary Screen shows the current time, current
date and number of new calls to be reviewed. It is
displayed until any button is pressed. Within 10 seconds of
receiving a new call, the Summary Screen will be
displayed and the New Call LED will flash.
AM
PM
NOTE: The number of new calls is displayed until
any new calls have been reviewed.
RECEIVING AND STORING CALLS
This unit receives and displays information transmitted by
your local phone company. This information can include
the phone number, date, and time; or the name, phone
number, date, and time. The unit can store up to 60 calls
for later review. When the memory is full, a new call
automatically replaces the oldest call in memory.
appear in the display for calls received that have not been
reviewed.
NEW
will
USING THE CALLER ID
UTTON
B
When you take the handset off the hook, the unit locks the
Caller ID function buttons on the back of the handset to
prevent buttons being pushed accidentally. To unlock the
Caller ID function buttons, press the CALLER ID button.
The REVIEW up and down buttons and DELETE buttons
are now unlocked.
NOTE: If no CID function buttons are pressed
within 5 seconds of pressing the CALLER ID
button, the phone will return to the locked state.
13
REVIEWING CALL RECORDS
• Press either the REVIEW up or REVIEW down button
to view the newest call record.
• Press the REVIEW down button to scroll through the
call records from the most recent to the oldest.
• Press the REVIEW up button to scroll through the call
records from the oldest to the newest.
• When all of the messages have been viewed,
END
appears in the display.
START/
DELETING CALL RECORDS
• To delete the record shown in the display, press the
DELETE button once.
• To delete all records while reviewing, press and hold
the DELETE button for about 3 seconds.
appears in the display. Press DELETE again to
complete.
DELETE ALL?
DIALING BACK
When reviewing Caller ID records, you can dialback the
numbers shown on the display by pressing the DIAL button.
NOTE: This feature DOES NOT work when the
handset is picked up.
IF YOU PROGRAMMED YOUR LOCAL AREA
CODE
IN THE SETUP MENU
1. Use the REVIEW up and down buttons to display the
number you want to dial.
• If you see a number with 7 digits (i.e. 555-1234), then
the call was received from within your area code.
However, this does not guarantee the call is a local call.
• If you see a number with 11 digits (i.e. 1-234-555-
1234), then the call received was not from your area
code.
2. Press the DIAL button and the display shows
or ADJ
. A 15 second timer will also start at this point on
the upper right side of the display, letting you know the
time until the unit will return to the Caller ID record. If
you adjust the number to be dialed, the timer will reset
after each adjustment.
PICKUP
14
3. To adjust the phone number, press the DIAL button. For
instance, a 7-digit local number sometimes cannot be
dialed because it requires a 10-digit or 11-digit format.
Press the DIAL button repeatedly to scroll through the
7, 10, and 11-digit numbers.
7-digits:
7-digit telephone number
(i.e. 555-5555)
10-digits:
3-digit area code + 7-digit telephone number
(i.e. 425-555-5555)
11-digits:
long distance code 1 + 3-digit area code + 7-digit
telephone number
(i.e. 1-425-555-5555)
4. To dial the displayed number, pick up the handset
before the timer reaches 0.
the display and the number is dialed.
NOW DIALING
shows in
IF YOU DID NOT PROGRAM YOUR LOCAL
AREA
CODE IN THE SETUP MENU
1. Use the REVIEW up and down buttons to display the
number you want to dial. You will only see 11-digit
numbers (i.e. 1-234-555-1234).
2. See steps 2 through 4 in the above section to complete
the dialback sequence.
NOTE: If only PICKUP PHONE shows on the
display, no other changes to the number can be
made. The information sent from the telephone
company is known to be a valid number for
dialing back (available only in limited areas).
Once you pickup the phone, the number will be
automatically dialed.
15
CALLER ID WITH CALL WAITING
Provided your telephone
company is able to integrate
Caller ID and Call Waiting
services, you will see who is
calling you when you hear the call
waiting beep. The caller
identification information appears
in the display after you hear the
tone.
• Press the FLASH button to put
the person to whom you're
talking on hold and answer the
incoming call.
IMPORTANT: In order to use this unit, you must
subscribe to either the standard Name/Number
Caller ID Service or Caller ID with Call Waiting
Service. To know who is calling while you are on
the phone, you must subscribe to Caller ID with
Call Waiting Service.
CALLER ID PHONE
10/1912:30
1 - 315 - 555 - 1324
SMITH JOHN
delete dial
review
16
MESSAGE INDICATORS
The following special messages indicate the status of a
message or the unit:
NO CALLS The caller memory is empty.
UNKNOWN CALL The incoming call does not have
LOW
BLOCKED CALL The caller of the incoming call is
ERROR Caller information has been
NO DATA No Caller ID signal has been
START/END You are at the beginning or the end
Caller ID service or their service
area is not linked to yours. If
UNKNOWN CALL
with a calling number, the name
information for that number was not
available.
Battery power level is low.
registered as “Private Number” and their
Caller ID information is withheld.
interrupted during transmission.
detected, or Caller ID service has
not been activated.
of the Caller ID memory log.
appears along
17
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