RCA 2-9191 User Manual

2-9191

12-Number Memory Call Waiting Caller ID Telephone User's Guide

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FCC REGISTRATION INFORMATION

Your telephone equipment is registered with the Federal Communications Commission and is in compliance with parts 15 and 68, FCC Rules and Regulations. 1 Notification to the Local Telephone Company

On the bottom of this equipment is a label indicating, among other information, the FCC Registration number and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this information to your telephone company. The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN, you should contact your local telephone company.

Notes

• This equipment may not be used on coin service provided by the telephone company.

• Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone equipment if you are on a party line. Check with your local telephone company.

• Notice must be given to the telephone company upon permanent disconnection of your telephone from your line.

2 Rights of the Telephone Company

Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall, where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately. In case of such temporary discontinuance, the telephone company must: (1) promptly notify you of such temporary discontinuance; (2) afford you the opportunity to correct the situation; and (3) inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations. The telephone company may make changes in its communications facilities, equipment, operations of procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes are expected to affect the use or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service.

FCC NUMBER IS LOCATED ON THE CABINET BOTTOM REN NUMBER IS LOCATED ON THE CABINET BOTTOM

INTERFERENCE INFORMATION

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by tur ning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference).

• Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna.

• Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected.

If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies.

HEARING AID COMPATIBILITY

This telephone system meets FCC standards for Hearing Aid Compatibility.

WARNING:

OR ELECTRICAL SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.

TO PREVENT FIRE

CAUTION

RISK OF ELECTRIC SHOCK

THE LIGHTNING FLASH AND ARROW HEAD WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF "DANGEROUS VOLTAGE" INSIDE THE PRODUCT.

DO NOT OPEN

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USERSERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

SEE MARKING ON BOTTOM / BACK OF PRODUCT

THE EXCLAMATION POINT WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF IMPORTANT INSTRUCTIONS ACCOMPANYING THE PRODUCT.

TABLE OF CONTENTS

FCC REGISTRATION INFORMATION ................................................ 2

NTERFERENCE INFORMATION ........................................................ 3

EARING AID COMPATIBILITY ....................................................... 3

H I

NTRODUCTION .......................................................................... 5

CALLER ID WITH CALL WAITING ................................................. 5

EFORE YOU BEGIN ................................................................... 6

ARTS CHECKLIST ................................................................. 6

ODULAR JACK REQUIREMENTS ............................................. 6

NSTALLATION & SETUP.............................................................. 7

MPORTANT INSTALLATION INFORMATION.................................... 7

NSTALLING THE BATTERIES ..................................................... 7

ETTING UP THE CALLER ID MENU ......................................... 8

O SET YOUR LOCAL AREA CODE ...................................... 9

O SET THE CID DISPLAY LANGUAGE ................................. 9

O SET THE LCD CONTRAST ........................................... 10

T T

O SET THE DIAL MODE ................................................. 10

O EXIT SETUP ............................................................. 10

NSTALLING THE PHONE ........................................................ 11

O INSTALL ON A DESKTOP .............................................. 11

O MOUNT ON A WALL .................................................. 12

ALLER ID FEATURES............................................................... 13

UMMARY SCREEN ............................................................. 13

ECEIVING AND STORING CALLS ............................................ 13

SING THE CALLER ID BUTTON ............................................ 13

EVIEWING CALL RECORDS................................................... 14

ELETING CALL RECORDS .................................................... 14

IALING BACK .................................................................... 14

F YOU PROGRAMMED YOUR LOCAL AREA

IN THE SETUP MENU ........................................... 14

CODE

F YOU DID NOT PROGRAM YOUR LOCAL

CODE IN THE SETUP MENU .................................... 15

AREA

ALLER ID WITH CALL WAITING ............................................ 16

ESSAGE INDICATORS .............................................................. 17

M T

ELEPHONE BASICS .................................................................. 18

HANGING THE VOLUME ...................................................... 18

EDIALING A NUMBER ......................................................... 18

SING ONE TOUCH REDIAL .................................................. 18

SING MEMORY FEATURES .................................................. 19

O STORE EMERGENCY/QUICK DIAL NUMBERS ................... 19

T T

O STORE FREQUENTLY CALLED NUMBERS ........................ 19

O CHANGE A STORED NUMBER ...................................... 20

O ERASE A STORED NUMBER ......................................... 20

O DIAL A QUICK DIAL NUMBER ...................................... 20

O DIAL FREQUENTLY CALLED NUMBERS ........................... 20

O USE PAUSE (REDIAL) ................................................ 20

LASH ............................................................................... 21

O USE TEMPORARY TONE DIALING ................................. 21

ROUBLESHOOTING TIPS ........................................................... 22

ERVICE ................................................................................. 24

NDEX .................................................................................... 25

IMITED WARRANTY ................................................................. 27

INTRODUCTION

Your Caller ID phone stores and displays specific information, provided by your local telephone company, to subscribers of Caller ID or similar caller identification services. You must subscribe to one of these services in order to use this unit.

Your Caller ID phone enables you to:

• Identify callers before you answer the phone.

• View the time and date of each incoming call.

• Record up to 60 Caller ID messages sequentially.

• Know who called while you were away.

CALLER ID WITH CALL WAITING

Also known as Type II Caller ID, this feature allows you to see the name and number of a call that beeps in while you are talking on the phone with someone else.

IMPORTANT: In order to use this unit, you must subscribe to either the standard Name/Number Caller ID Service or Caller ID with Call Waiting Service. To know who is calling while you are on the phone, you must subscribe to Caller ID with Call Waiting Service.

BEFORE YOU BEGIN

PARTS CHECKLIST

Make sure your package includes the following items:

Store Quick Dial Caller ID

Short cord

RINGER VOLUME

OFF LO HI

ABC2DEF

JKL5MNO6GHI

TUV8WXYZ9PQRS

OPER

Volume Memory Redial Flash

BaseTelephone line cord

Coiled cord

MODULAR JACK REQUIREMENTS

You need an RJ11 type modular jack, which is the most common type of phone jack and might look like the one pictured here. If you don’t have a modular jack, call your local phone company to find out how to get one installed.

Handset

INSTALLATION & SETUP

IMPORTANT INSTALLATION INFORMATION

• Never install telephone wiring during a lightning storm.

• Never touch uninsulated telephone wires or terminals, unless the telephone line has been disconnected at the network interface.

• Use caution when installing or modifying telephone lines.

INSTALLING THE BATTERIES

Your Caller ID phone uses 4 AA-size alkaline batteries for receiving and storing Caller ID records and for the numbers you use for memory dialing.

IMPORTANT: You will have approximately 60 seconds to replace the batteries before the memories stored in the handset are lost. Please read the instructions before replacing the batteries and have the batteries ready to be inserted beforehand.

1. If both the straight and coiled line cords are already connected, disconnect them from the base unit. Place the handset off to the side.

2. Slide off the batter y doors in the direction of the arrows.

3. Insert 4 AA-size alkaline batteries as shown on the diagram in the battery compartments. Two batteries will be inserted for each compartment.

4. Replace the batter y compar tment doors securely.

5. If the cords were previously connected, re-attach the line cords to the unit and check your memory locations.

NOTE: If the low battery icon

LOW

appears in the display, you need to replace the batteries. It is important that you replace the batteries as soon as possible in order to maintain Caller ID operation.

During the replacing of batteries, a backup circuit in the unit will retain your stored information for up to 60 seconds. Write down any stored information you do not want erased.

IMPORTANT: If you’re not going to use the telephone for more than 30 days, remove the batteries because they can leak and damage the unit.

SETTING UP THE CALLER ID MENU

You should not plug the telephone into the wall line jack while setting up the Caller ID menu. An incoming call may invalidate the change if it was not yet saved. The phone must display

menu.

1. Press and hold the REVIEW up button then press and hold the REVIEW down button. Continue to hold both buttons for 3 seconds.

2. At this point you can press either REVIEW up or down button to scroll among the 6 menu screens, which are:

3. You have 10 seconds following any key press before the phone will automatically return to the summary screen.

xx CALLS

before you can enter the setup

SETUP MENU ^ v

• SETUP MENU ^ v

• LOCAL AREA CODE (default - - -)

• CID LANGUAGE (default English)

• LCD CONTRAST (default 3)

• T/P DIAL MODE (default tone)

• EXIT SETUP

CALLS

SETUP MENU

appears.

CALLER ID PHONE

delete dial

review

TO SET YOUR LOCAL AREA CODE

The telephone uses the programmed area code to determine the number format to display when a valid Caller ID signal is received and is also used for the Dialback feature.

1. Press and hold the REVIEW up button then press and hold the REVIEW down button. Continue to hold both buttons for 3 seconds.

2. Press the REVIEW up button until

CODE

appears.

3. To enter or change the area code, press the DELETE button. The display shows the present area code stored. The left-most digit or a minus sign (-) flashes, indicating it is ready to accept the area code entry.

4. Press REVIEW down to choose 9-0 for the first digit.

5. When the desired digit is flashing, press REVIEW up to advance to the next digit.

6. Repeat steps 4 and 5 until all the digits for your area code are correct.

If you make a mistake, you can simply retrace the previous steps until your area code is set.

7. Press DIAL to store the area code and retur n to the

LOCAL AREA CODE

SETUP MENU ^ v

LOCAL AREA

display.

appears.

TO SET THE CID DISPLAY LANGUAGE

This adjustment changes the Caller ID prompts to be displayed in English, French or Spanish.

1. Press and hold the REVIEW up button then press and hold the REVIEW down button. Continue to hold both buttons for 3 seconds.

2. Press the REVIEW up button until appears.

3. Press the DELETE button to show the current language setting. The default is English.

4. Press REVIEW up or down to change the language.

5. Press DIAL to store the language and retur n to the

LANGUAGE

display.

SETUP MENU ^ v

CID LANGUAGE

appears.

CID

TO SET THE LCD CONTRAST

This adjustment allows optimization of the contrast and viewing angle of the display.

1. Press and hold the REVIEW up button then press and hold the REVIEW down button. Continue to hold both buttons for 3 seconds.

2. Press the REVIEW up button until appears.

3. Press the DELETE button to show the current contrast setting. There are 5 levels of contrast, with the default set to 3.

4. To decrease the contrast, press REVIEW down. To increase, press REVIEW up.

5. Press DIAL to store the contrast setting and return to the

LCD CONTRAST

SETUP MENU ^ v

LCD CONTRAST

display.

appears.

TO SET THE DIAL MODE

This adjustment allows you to select tone (touch-tone) or pulse (rotary) mode dialing.

1. Press and hold the REVIEW up button then press and hold the REVIEW down button. Continue to hold both buttons for 3 seconds.

2. Press the REVIEW up button until appears.

3. Press the DELETE button to show the current dial mode. The default is set to tone.

4. To change the dial mode, press REVIEW up or down. The display will alternate between the two modes.

5. Press DIAL to store the dial mode and retur n to the

T/P DIAL MODE

SETUP MENU ^ v

display.

appears.

T/P DIAL MODE

TO EXIT SETUP

To exit the setup mode after your changes have been made, you can immediately exit by selecting the

SETUP

menu and pressing the DIAL button.

NOTE: The phone will exit setup after 10 seconds if no buttons are pressed.

REMINDER: The time and date are programmed automatically when the first Caller ID information is successfully received after setup.

EXIT

INSTALLING THE PHONE

TO INSTALL ON A DESKTOP

1. Plug the coiled cord into the handset. Plug the other end into the jack on the bottom end of the base.

2. Plug the long straight line cord into jack on the bottom of the base. Plug the other end into a wall jack.

3. Set the RINGER switch on the base to HI.

• LO = Sound will be lower.

• OFF = Telephone will not ring.

RINGER VOLUME

OFF LO HI

TO MOUNT ON A WALL

1. Plug the short line cord into the jack on the bottom of the base and connect the other end to a wall phone jack.

2. Feed the short line cord through the grooves provided so that the base area is flat and ready to mount on the wall.

3. Slip the mounting holes of the base (on bottom of unit) over the wall plate posts and slide the base down until the phone is firmly in place.

4. Plug the coiled cord into the handset. Plug the other end into the jack on the lower end of the base.

5. Set the RINGER switch on the base to HI.

• LO = Sound will be lower.

• OFF = Telephone will not ring.

6. Place the handset in the base.

RINGER VOLUME

OFF LO HI

CALLER ID FEATURES

SUMMARY SCREEN

The Summary Screen shows the current time, current date and number of new calls to be reviewed. It is displayed until any button is pressed. Within 10 seconds of receiving a new call, the Summary Screen will be displayed and the New Call LED will flash.

NOTE: The number of new calls is displayed until any new calls have been reviewed.

RECEIVING AND STORING CALLS

This unit receives and displays information transmitted by your local phone company. This information can include the phone number, date, and time; or the name, phone number, date, and time. The unit can store up to 60 calls for later review. When the memory is full, a new call automatically replaces the oldest call in memory. appear in the display for calls received that have not been reviewed.

NEW

will

USING THE CALLER ID

UTTON

When you take the handset off the hook, the unit locks the Caller ID function buttons on the back of the handset to prevent buttons being pushed accidentally. To unlock the Caller ID function buttons, press the CALLER ID button. The REVIEW up and down buttons and DELETE buttons are now unlocked.

NOTE: If no CID function buttons are pressed within 5 seconds of pressing the CALLER ID button, the phone will return to the locked state.

REVIEWING CALL RECORDS

• Press either the REVIEW up or REVIEW down button to view the newest call record.

• Press the REVIEW down button to scroll through the call records from the most recent to the oldest.

• Press the REVIEW up button to scroll through the call records from the oldest to the newest.

• When all of the messages have been viewed,

END

appears in the display.

START/

DELETING CALL RECORDS

• To delete the record shown in the display, press the DELETE button once.

• To delete all records while reviewing, press and hold the DELETE button for about 3 seconds. appears in the display. Press DELETE again to complete.

DELETE ALL?

DIALING BACK

When reviewing Caller ID records, you can dialback the numbers shown on the display by pressing the DIAL button.

NOTE: This feature DOES NOT work when the handset is picked up.

IF YOU PROGRAMMED YOUR LOCAL AREA

CODE

IN THE SETUP MENU

1. Use the REVIEW up and down buttons to display the number you want to dial.

• If you see a number with 7 digits (i.e. 555-1234), then the call was received from within your area code. However, this does not guarantee the call is a local call.

• If you see a number with 11 digits (i.e. 1-234-555-

1234), then the call received was not from your area code.

2. Press the DIAL button and the display shows

or ADJ

. A 15 second timer will also start at this point on the upper right side of the display, letting you know the time until the unit will return to the Caller ID record. If you adjust the number to be dialed, the timer will reset after each adjustment.

PICKUP

3. To adjust the phone number, press the DIAL button. For instance, a 7-digit local number sometimes cannot be dialed because it requires a 10-digit or 11-digit format. Press the DIAL button repeatedly to scroll through the 7, 10, and 11-digit numbers.

7-digits:

7-digit telephone number (i.e. 555-5555)

10-digits:

3-digit area code + 7-digit telephone number (i.e. 425-555-5555)

11-digits:

long distance code 1 + 3-digit area code + 7-digit telephone number (i.e. 1-425-555-5555)

4. To dial the displayed number, pick up the handset before the timer reaches 0. the display and the number is dialed.

NOW DIALING

shows in

IF YOU DID NOT PROGRAM YOUR LOCAL

AREA

CODE IN THE SETUP MENU

1. Use the REVIEW up and down buttons to display the number you want to dial. You will only see 11-digit numbers (i.e. 1-234-555-1234).

2. See steps 2 through 4 in the above section to complete the dialback sequence.

NOTE: If only PICKUP PHONE shows on the display, no other changes to the number can be made. The information sent from the telephone company is known to be a valid number for dialing back (available only in limited areas). Once you pickup the phone, the number will be automatically dialed.

CALLER ID WITH CALL WAITING

Provided your telephone company is able to integrate Caller ID and Call Waiting services, you will see who is calling you when you hear the call waiting beep. The caller identification information appears in the display after you hear the tone.

• Press the FLASH button to put the person to whom you're talking on hold and answer the incoming call.

CALLER ID PHONE

10/1912:30

1 - 315 - 555 - 1324

SMITH JOHN

delete dial

review

MESSAGE INDICATORS

The following special messages indicate the status of a message or the unit:

NO CALLS The caller memory is empty. UNKNOWN CALL The incoming call does not have

LOW

BLOCKED CALL The caller of the incoming call is

ERROR Caller information has been

NO DATA No Caller ID signal has been

START/END You are at the beginning or the end

Caller ID service or their service area is not linked to yours. If

UNKNOWN CALL

with a calling number, the name information for that number was not available.

Battery power level is low.

registered as “Private Number” and their Caller ID information is withheld.

interrupted during transmission.

detected, or Caller ID service has not been activated.

of the Caller ID memory log.

appears along

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