Razor E-XR Owner's Manual
ELECTRIC SCOOTER
NOTE: The unit must be traveling at least 3 mph (5 km/h) before motor will engage.
Kick to start to at least 3 mph (5 km/h) while applying the throttle to engage motor.
OWNER’S MANUAL
Read and understand this entire manual before allowing
child to use this product! For assistance contact Razor.
DO NOT RETURN TO STORE.
NOTE: Manual illustrations are for demonstration purposes only.
Illustrations may not reflect exact appearance of actual product.
Specifications subject to change without notice.
Please have your product along with the 19 character product I.D. code with you
before contacting Razor for warranty assistance and/or replacement parts.
Product I.D. Code: _____________ - ____________ - ____________
CONTENTS
Safety Warnings .............................................................................................1-2
Before You Begin ...............................................................................................3
Assembly and Set-Up .................................................................................... 4-5
Charging the Battery ......................................................................................... 5
Pre-Ride Checklist .............................................................................................6
Usage .................................................................................................................7
Repair and Maintenance ............................................................................... 8-9
Troubleshooting Guide ....................................................................................10
E-XR Parts ........................................................................................................11
Warranty ..........................................................................................................12
Contact Information ........................................................................................ 14
INTRODUCTION: RAZOR E-XR ELECTRIC SCOOTER
THE RAZOR E-XR IS BASED ON RAZOR’S “SHARED SCOOTER” FOR ADULT USERS AND SHOULD ONLY
BE RIDDEN CAREFULLY AND RESPONSIBLY BY APPROPRIATELY MATURE AND RESPONSIBLE RIDERS
EXERCISING CAUTION AND RESPECTING APPLICABLE LAWS.
The Razor E-XR Scooter is part of a new generation of electric scooter mobility, building upon Razor’s
fifteen years of experience as a leader in motorized scooter technology, now making access to such
technology more useful and appropriately available for mature riders in environments which present
desirable opportunities for local travel and commutes – but which also, necessarily and importantly,
can present additional levels of risk of accident due to use around cars, pedestrians and public streets.
Razor’s E-XR is, therefore, necessarily both similar to, and in many respects dif ferent from, previous
scooters. Razor emphasizes, therefore, the importance of riders to understand the risks associated with
using literally any wheeled product around vehicle or pedestrian traffic and the specific risks of riding an
electric scooter. Bluntly put, you could get hurt and your actions could cause injur y to others. You must be
cautious, alert and take reasonable precautions to minimize such risks of falls, impacts or other problems.
Generally, the E-XR has longer battery life, a slightly higher speed capability, 17 mph (27.4 km/h), and a more
efficient hub motor propulsion system which makes it more amenable to “commute” uses. The user must be,
and is, responsible for determining whether local laws permit use of the E-XR in varying circumstances (there
is no “uniform Federal law” in existence to establish universal riding conditions). The rider must be, and is,
responsible for acting maturely and carefully when riding, and the rider must be, and is, responsible for assessing
and minimizing effects of potentially adverse riding conditions including darkness or impaired visibility, fog,
rain, snow, hail, ice or electrical storms, which increase dangers inherent in operating any scooter. The rider
must be, and is, responsible for adjusting riding behavior and braking distance to suit the weather and traffic
conditions, and also to recognize that riding in low visibility conditions decreases your ability to see and be
seen, especially on public streets and around vehicles or pedestrians. The Razor E-XR head- and tail-lights may
reduce such risks, and riders also are encouraged to seek to enhance their visibility/conspicuity through use of
higher visibility garments, lights or other reflective materials when riding in reduced visibility circumstances.
Razor absolutely recommends that any rider wear a proper helmet to minimize potential head injuries.
Use of the E-XR scooter is recommended for mature riders -- using age 18+ (the generally recognized age of “legal
consent”) as a guide, as do Razor’s Shared Scooters. Riders of the E-XR certainly must respect and adhere to all
locally applicable laws and rules applicable to the use of such products.
SAFETY WARNINGS
WARNING: Riding an E-XR does present potential risks and caution
is required. Like any riding product, an E-XR has inherent hazards associated
with its use (for example, falling off or riding it into a hazardous situation).
Like any riding product, E-XR can and is intended to move and it is therefore,
of course, possible to lose control or otherwise get into dangerous situations.
Riders, must recognize that if such things occur, a rider can be seriously
injured or die even when using safety equipment and other precautions. RIDE
AT YOUR OWN RISK AND USE COMMON SENSE.
Persons with any mental or physical conditions that may make them
susceptible to injury, impair their physical dexterity or mental capabilities
to recognize, understand, and follow safety instructions and to be able to
understand the hazards inherent in the use of any ride-on product, should not
use or be permitted to use products inappropriate for their abilities. Persons
with heart conditions, head, back or neck ailments (or prior surgeries to these
areas of the body), or pregnant women, should be cautioned not to operate
such products.
DO NOT EXCEED THE WEIGHT LIMIT OF 220 lb (100 kg). Rider weight
does not necessarily mean a person’s size is appropriate to fit or
maintain control of the E-XR.
WARNING: PARENTAL AND ADULT RESPONSIBILITY AND
SUPERVISION IS NECESSARY TO ASSURE USE BY MATURE RIDERS:
Because products, like E-XR, can and do present potential hazards plainly
associated with their use, it is well recognized THE NEED FOR EXERCISE
OF PARENTAL RESPONSIBILIT Y IN SELECTING RIDING PRODUCTS
APPROPRIATE TO THE AGE OF A CHILD, OR PARENTAL SUPERVISION IN
SITUATIONS IN WHICH CHILDREN OF VARIOUS AGES MAY HAVE ACCESS
TO THE SAME RIDING PRODUCTS, IS IMPORTANT. Not every product is
appropriate for every age or size of rider, and different age recommendations
are found within this category of product which are intended to reflect the
nature of the hazards and the expected mental or physical ability, or both, of
a child to cope with the hazards.
WARNING: not for riders under age 18 or heavier than 220 lb (100
kg). DO NOT EXCEED THE WEIGHT LIMIT OF 220 lb (100 kg) – including
backpacks and other items that might be carried. Exceeding the weight limit
could injure the rider and damage the E-XR. Rider weight alone also does
not necessarily mean a person’s size is appropriate to fit or maintain control
of the E-XR. Keep this product away from small children and remember that
this product is intended for use only by persons who are, at a minimum,
completely comfortable and competent while operating the product.
Razor recommends that children under the age of 18 not be permitted to
use this product. This recommendation is based not just on age or weight
or height; it reflects consideration of expected maturity and skills as well
as physical size. The recommended rider age of 18 years or older is only an
1
SAFETY WARNINGS
estimate and can be affected by the rider’s size, weight, or skills – not every
rider 18 years old or older will be suited to the product. Certainly, any rider
unable to fit comfortably on the E-XR should not attempt to ride it, but a
parent’s decision to allow his or her child to ride this product should
be based on the child’s maturity, skill, and ability to follow rules.
Razor emphasizes that adults are strongly advised not to disregard
Razor’s recommendations or permit children to ride the E-XR.
Keep this product away from small children and remember that it is
intended for use only by persons who are, at a minimum, completely
comfortable and competent while operating.
CHECK AND MAINTAIN PRODUCT CONDITIONS
Before use, check to confirm that covers and guards are in place and in
serviceable condition. Check that the brake and lights are functioning
properly, that the front tire is inflated properly and has sufficient tread
remaining and that the rear wheel is free of flat spots from wear. The product
should be maintained and repaired in accordance with the manufacturer’s
specifications, using only the manufacturer’s authorized replacement parts,
and should not be modified from the manufacturer’s original design and
configuration.
ACCEPTABLE RIDING PRACTICES AND CONDITIONS
Always check and obey any local laws or regulations which may
affect the locations where the E-XR may be used. Keep safely away
from cars and motor vehicle traffic at all times. Only use where
allowed and with caution.
Do not activate the throttle unless you are on the E-XR and in a safe, outdoor
environment suitable for riding. The electric scooter must be moving at
least 3 mph (5 km/h) before the motor will engage. Once the throttle is
activated the E-XR will move forward.
The normal powered top speed of this product will be approximately 17 mph
(27.4 km/h), which can be affected by conditions, such as rider weight,
inclines and batter y charge level. Avoid excessive speeds that can be
associated with downhill rides.
Maintain a hold on the handlebars at all times. Do not touch the brakes or
motor on your scooter when in use or immediately after riding, as these parts
can become very hot.
Ride defensively. Watch out for potential obstacles that could catch your
wheel or force you to swerve suddenly or lose control. Be careful to avoid
pedestrians, skaters, skateboards, scooters, bikes, children or animals who
may enter your path, and respect the rights and property of others.
The E-XR is intended for use on flat, dry surfaces, such as pavement or level
ground, without loose debris, such as sand, leaves, rocks or gravel. Wet,
slick, bumpy, uneven or rough surfaces may impair traction and contribute to
possible accidents. Do not ride your product in mud, ice, puddles or water.
Watch out for potential obstacles that could catch your wheel or force you
to swerve suddenly or lose control. Avoid sharp bumps, drainage grates, and
sudden surface changes.
Do not attempt or do stunts or tricks. The E-XR is not made to withstand
abuse from misuse, such as jumping, curb grinding or any other type of
stunts. Racing, stunt riding, or other maneuvers also enhance risk of loss of
control, or may cause uncontrolled rider actions or reactions.
Never allow more than one person at a time to ride the product.
Riding at night or when visibility is limited increases risks of accident or
injury. Should the E-XR scooter be ridden in such conditions, use of lights
and additional measures to increase rider visibility and scooter conspicuity
are advised.
Never use near steps or swimming pools.
Do not allow hands, feet, hair, body parts, clothing, or similar articles to come
in contact with moving parts or wheels while the motor is engaged.
Do not touch electric motor when in use or immediately after riding.
Never use headphones or a cell phone to talk or text when riding.
Never hitch a ride with a vehicle.
Do not ride your product in wet or icy weather and never immerse in water,
as the electrical and drive components could be damaged by water or create
other possibly unsafe conditions. Never risk damaging surfaces, such as
carpet or flooring, by use of an electric scooter indoors.
PROPER RIDING ATTIRE
Always wear proper protective equipment, such as an approved safety
helmet (with chin strap securely buckled), elbow pads, and kneepads. A
helmet may be legally required by local law or regulation in your area. A
long-sleeved shirt, and long pants are recommended. Always wear shoes and
keep shoelaces tied and out of the way of the wheels and motor. Never ride
barefooted or in sandals.
USING THE CHARGER
The charger supplied with the product should be regularly examined for
damage to the cord, plug, enclosure and other parts. In the event of such
damage, the product must not be charged until the charger has been repaired
or replaced.
Use only with the recommended charger.
Use caution when charging.
The charger is not a toy. Charger should be operated by an adult.
Do not operate charger near flammable materials.
Unplug charger and disconnect from product when not in use.
Always disconnect from the charger prior to wiping down and cleaning your
product with damp cloth.
FAILURE TO USE COMMON SENSE AND HEED THE ABOVE
WARNINGS FURTHER INCREASES RISK OF SERIOUS INJURY. USE
AT YOUR OWN RISK AND WITH APPROPRIATE AND SERIOUS
ATTENTION TO SAFE OPERATION. USE CAUTION.
Need Help? Visit our website for replacement parts, product support, a list of authorized service centers in the US and customer service contact information
at www.razor.com. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer
Service contact information is listed at the back of this manual.
2
BEFORE YOU BEGIN
Remove contents from box. Remove the separators that protect the components from damage during shipping.
Inspect the contents of the box for scratches in the paint, dents that may have occurred during shipping. Because your
scooter was partially assembled and packed at the factory, there should not be any problems, even if the box
has a few scars or dents.
MAKE SURE POWER SWITCH IS TURNED “OFF” BEFORE CONDUCTING ANY ASSEMBLY OR
MAINTENANCE PROCEDURES.
Estimated Assembly and Set-Up Time
Allow up to 10 minutes for assembly, not including initial charge time.
Allow up to 4 hours for charge (see page 5 for charging information).
3.
Charger
Note: Charger design may
vary from one shown
ON/OFF/Light Button
Brake Lever
1.
Head Light
Throttle
WARNING:
DO NOT USE NON-RAZOR
PRODUCTS WITH YOUR SCOOTER.
Razor scooters have been built to
certain Razor design specifications.
The original equipment supplied at
the time of sale was selected on
the basis of its compatibility with
the frame, fork and all other parts.
Certain aftermarket products may
not be compatible and will void
the warranty.
Note: Electric scooter must
be moving at least 3 mph (5
km/h) while applying throttle to
engage motor.
Product ID Locations:
(See locations to the left)
1. Handlebar Stem
2. Underneath Product
3. Charger
4. UPC Side of Box (Not Shown)
Taillight/Brake Light
Required Tool
5 mm Allen Wrench
(Included)
Collar Clamp
Charger Port
Motor
Fork
Box Contents:
• E-XR
• Charger
• Owner’s Manual
• 5 mm Allen Wrench
Battery Cover
2.
3
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