Razor Ecosamrt Metro Electric Scooter Owner's Manual
ELECTRIC SCOOTER
OWNER’S MANUAL
Read and understand this entire manual before
using this product! For assistance contact Razor.
DO NOT RETURN TO STORE.
NOTE: Manual illustrations are for demonstration purposes only.
Illustrations may not reflect exact appearance of actual product.
Specifications subject to change without notice.
Please have your product along with the 19 character product I.D. code with you
before contacting Razor for warranty assistance and/or replacement parts.
Product I.D. Code: _____________ - ____________ - ____________
HEADLINE
CONTENTS
Safety Warnings .............................................................................................1-2
Before You Begin ...............................................................................................3
Assembly and Set-Up .................................................................................... 4-5
Charging the Battery ......................................................................................... 6
Pre-Ride Checklist .............................................................................................7
Usage .................................................................................................................8
Repair and Maintenance ................................................................................... 9
Troubleshooting Guide ...............................................................................10 -11
EcoSmart Metro Parts .................................................................................... 12
Warranty ..........................................................................................................14
Contact Information ........................................................................................ 15
INTRODUCTION: RAZOR ECOSMART METRO ELECTRIC SCOOTER
THE RAZOR ECOSMART METRO IS FOR USERS AGES 16+ AND SHOULD ONLY BE RIDDEN CAREFULLY
AND RESPONSIBLY BY APPROPRIATELY MATURE AND RESPONSIBLE RIDERS EXERCISING CAUTION
AND RESPECTING APPLICABLE LAWS.
The Razor EcoSmart Metro scooter has been part of Razor’s fif teen years of experience as a leader in
motorized scooter technology. Our original EcoSmart is now refreshed with many improvements, but this
edition retains Razor’s original chain-driven, lead-acid bat tery powered configuration.
This product is not a toy for young riders! Razor emphasizes, therefore, the importance of riders to understand
the risks associated with using literally any wheeled product around vehicle or pedestrian traffic and the
specific risks of riding an electric scooter. Bluntly put, you could get hurt and your actions could cause injury
to others. You must be cautious, aler t and take reasonable precautions to minimize such risks of falls, impacts
or other problems.
The user must be, and is, responsible for determining whether local laws permit use of the EcoSmart Metro
in varying circumstances (there is no “uniform Federal law” in existence to establish universal riding
conditions). The rider must be, and is, responsible for acting maturely, carefully, and with respect for local
rules of the road when riding, and the rider must be, and is, responsible for assessing and minimizing
effects of potentially adverse riding conditions including darkness or impaired visibilit y, fog, rain, snow,
hail, ice or electrical storms, which increase dangers inherent in operating any scooter. The rider must
be, and is, responsible for adjusting riding behavior and braking distance to suit the weather and traffic
conditions, and also to recognize that riding in low visibility conditions decreases your ability to see and
be seen, especially on public streets and around vehicles or pedestrians. Riders also are encouraged to
seek to enhance their visibility/conspicuity through use of higher visibility garments, lights (not included)
or other reflective materials when riding in reduced visibility circumstances. Razor absolutely recommends
that any rider wear a proper helmet to minimize potential head injuries.
Use of the EcoSmart Metro scooter is recommended for mature riders – using age 16+ as a guide. Riders
of the EcoSmart Metro certainly must respect and adhere to all locally applicable laws and rules applicable
to the use of such products. And if you’re going to ride near cars, be legal and be safe!
SAFETY WARNINGS
WARNING: Riding an EcoSmart Metro does present potential risks
and caution is required. Certain conditions may cause the equipment to fail
without fault of the manufacturer. Like any riding product, an EcoSmart
Metro has inherent hazards associated with its use (for example, falling off
or riding it into a hazardous situation). Like any riding product, EcoSmart
Metro can and is intended to move and it is therefore, of course, possible
to lose control or otherwise get into dangerous situations. Riders must
recognize that if such things occur, a rider can be seriously injured or die even
when using safety equipment and other precautions. RIDE AT YOUR OWN
RISK AND USE COMMON SENSE.
This manual contains important safety information. It is your responsibility
to review this information and make sure that all riders understand all
warnings, cautions, instructions and safety topics and assure that young
riders are able to safely and responsibly use this product. Razor recommends
that you periodically review and reinforce the information in this manual
with younger riders, and that you inspect and maintain your teen’s scooter to
insure their safety.
This manual contains many warnings and cautions concerning the
consequences of failing to maintain, inspect or properly use your EcoSmar t
Metro electric scooter. Because any incident can result in serious injury or
even death, we do not repeat the warning of possible serious injury or death
each time such a possibility is mentioned.
WARNING: Always check and obey any local laws or
regulations which may affect the locations where the EcoSmart
Metro may be used. Keeping away from cars and motor vehicle
traf fic provides the highest protection against risk of traffic-related
injuries, of course. For mature riders seeking to operate this product
as legally permitted for commuting applications, the increased
risks presented by traffic certainly emphasizes that the need for
caution, personal responsibility and compliance with local laws is
imperative and is the rider’s responsibility. Only use where allowed
and with caution.
WARNING: PARENTAL AND ADULT RESPONSIBILITY AND
SUPERVISION IS NECESSARY TO ASSURE USE BY MATURE RIDERS:
Because products, like EcoSmart Metro, can and do present potential
hazards plainly associated with their use, it is well recognized THE NEED FOR
EXERCISE OF PARENTAL RESPONSIBILITY IN SELECTING RIDING PRODUCTS
APPROPRIATE TO THE AGE OF A CHILD, OR PARENTAL SUPERVISION IN
SITUATIONS IN WHICH CHILDREN OF VARIOUS AGES MAY HAVE ACCESS
TO THE SAME RIDING PRODUCTS, IS IMPORTANT. Not every product is
appropriate for every age or size of child, and different age recommendations
are found within this category of product which are intended to reflect the
nature of the hazards and the expected mental or physical ability, or both, of
a child to cope with the hazards.
WARNING: NOT FOR RIDERS UNDER AGE 16 OR HEAVIER
THAN 220 LB (100 KG). DO NOT EXCEED THE WEIGHT LIMIT OF 220 lb
(100 kg) – including backpacks and other items that might be carried.
Exceeding the weight limit could injure the rider and damage the
EcoSmart Metro. Rider weight alone also does not necessarily mean a
person’s size is appropriate to fit or maintain control of the EcoSmart Metro.
Keep this product away from small children and remember that this product
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SAFETY WARNINGS
is not a toy and is intended for use only by persons who are, at a minimum,
completely comfortable and competent while operating the product.
Razor recommends that children under the age of 16 not be permitted to
use this product. This recommendation is based not just on age or weight
or height; it reflects consideration of expected maturity and skills as well
as physical size. The recommended rider age of 16 years or older is only an
estimate and can be affected by the rider’s size, weight, or skills – not every
rider 16 years old or older will be suited to the product. Certainly, any rider
unable to fit comfortably on the EcoSmart Metro should not attempt to ride
it, but a parent’s decision to allow his or her teen to ride this product
should be based on the teen’s maturity, skill, and ability to follow
rules. Razor emphasizes that adults are strongly advised not to
disregard Razor’s recommendations or permit younger children to
ride the EcoSmart Metro.
Keep this product away from small children and remember that it
is not a toy and is intended for use only by persons who are, at a
minimum, completely comfortable and competent while operating.
Persons with any mental or physical conditions that may make them
susceptible to injury, impair their physical dexterity or mental capabilities
to recognize, understand, and follow safety instructions and to be able to
understand the hazards inherent in the use of any ride-on product, should not
use or be permitted to use products inappropriate for their abilities. Persons
with heart conditions, head, back or neck ailments (or prior surgeries to these
areas of the body), or pregnant women, should be cautioned not to operate
such products.
DO NOT EXCEED THE WEIGHT LIMIT OF 220 lb (100 kg). Rider weight
does not necessarily mean a person’s size is appropriate to fit or
maintain control of the EcoSmart Metro.
CHECK AND MAINTAIN PRODUCT CONDITIONS
Before use, check to confirm that covers and guards are in place and in
serviceable condition. Check that the brake is functioning properly, that
the tires are inflated properly and have sufficient tread remaining. The
product should be maintained and repaired in accordance with the
manufacturer’s specifications, using only the manufacturer’s authorized
replacement parts, and should not be modified from the manufacturer’s
original design and configuration.
ACCEPTABLE RIDING PRACTICES AND CONDITIONS
Do not activate the throttle unless you are on the EcoSmart Metro and in a
safe, outdoor environment suitable for riding.
Once the throttle is activated the EcoSmart Metro will move forward.
The normal powered top speed of this product will be approximately
15.5 mph (25 km/h), which can be affected by conditions, such as rider
weight, inclines and battery charge level. Avoid excessive speeds that can be
associated with downhill rides.
Be careful and know your limitations. Risk of injury increases as the degree
of riding difficulty increases. The rider assumes all risk associated with
aggressive riding activities.
Maintain a hold on the handlebars at all times. Do not touch the brake or
motor on your scooter when in use or immediately after riding, as these parts
can become very hot.
Ride defensively. Watch out for potential obstacles that could catch your
wheel or force you to swerve suddenly or lose control. Be careful to avoid
pedestrians, skaters, skateboards, scooters, bikes, children or animals who
may enter your path, and respect the rights and property of others.
The EcoSmart Metro is intended for use on flat, dry surfaces, such as
pavement or level ground, without loose debris, such as sand, leaves, rocks
or gravel. Wet, slick, bumpy, uneven or rough surfaces may impair traction
and contribute to possible accidents. Do not ride your product in mud, ice,
puddles or water. Watch out for potential obstacles that could catch your
wheel or force you to swerve suddenly or lose control. Avoid sharp bumps,
drainage grates, and sudden surface changes.
Do not attempt or do stunts or tricks. The EcoSmart Metro is not made to
withstand abuse from misuse, such as jumping, curb grinding or any other
type of stunts. Racing, stunt riding, or other maneuvers also enhance risk of
loss of control, or may cause uncontrolled rider actions or reactions.
Never carry passengers or allow more than one person at a time to ride the
EcoSmart Metro electric scooter.
Riding at night or when visibility is limited increases risks of accident or
injury. Should the EcoSmart Metro scooter be ridden in such conditions, use
of lights (not included) and additional measures to increase rider visibility and
scooter conspicuity are advised.
Never use near steps or swimming pools.
Do not allow hands, feet, hair, body parts, clothing, or similar articles to come
in contact with moving parts or wheels while the motor is engaged.
Do not touch electric motor or brake when in use or immediately after riding.
Never use headphones or a cell phone to talk or text when riding.
Never ride your product while under the influence of drugs
or alcohol.
Never hitch a ride with a vehicle.
The EcoSmart Metro electric scooter can operate more quietly than other
motorized products may operate. Use care when in the vicinity of pedestrians
or others who may have difficulty hearing your approach. Use handbell (not
included) to sound warnings when appropriate.
Never risk damaging surfaces such as carpet or flooring by use of an
EcoSmart Metro electric scooter indoors.
Refer to the section on safety reminders for additional warnings.
PROPER RIDING ATTIRE
Always wear proper protective equipment, such as an approved safety
helmet (with chin strap securely buckled), elbow pads, and kneepads. A
helmet may be legally required by local law or regulation in your area.
A long-sleeved shirt, and long pants are recommended. Always wear
athletic shoes (lace up shoes with rubber soles), never ride barefooted or in
sandals, and keep shoelaces tied and out of the way of the wheels, motor
and drive system.
USING THE CHARGER
The charger supplied with the product should be regularly examined for
damage to the cord, plug, enclosure and other parts. In the event of such
damage, the product must not be charged until the charger has been repaired
or replaced.
Use only with the recommended charger.
Use caution when charging.
The charger is not a toy. Charger should be operated by an adult.
Do not operate charger near flammable materials.
Make sure power switch is in the “off” position, unplug charger and
disconnect from product when not in use.
Do not exceed charging time.
Always disconnect from the charger prior to wiping down and cleaning your
product with damp cloth.
FAILURE TO USE COMMON SENSE AND HEED THE ABOVE
WARNINGS FURTHER INCREASES RISK OF SERIOUS INJURY. USE
AT YOUR OWN RISK AND WITH APPROPRIATE AND SERIOUS
ATTENTION TO SAFE OPERATION. USE CAUTION.
2
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BEFORE YOU BEGIN
Remove contents from box. Remove the separators that protect the components from damage during shipping.
Inspect the contents of the box for scratches in the paint, dents, or kinked cables that may have occurred during
shipping. Because the electric scooter was par tially assembled and packed at the factory, there should not be any
problems, even if the box has a few scars or dents.
MAKE SURE POWER SWITCH IS TURNED “OFF” BEFORE CONDUCTING ANY ASSEMBLY OR
MAINTENANCE PROCEDURES.
Estimated Assembly and Set-Up Time
Razor recommends assembly by an adult with experience in bicycle mechanics.
Allow up to 30 minutes for assembly, not including initial charge time.
Allow up to 12 hours for charge (see page 6 for charging information).
Charger
Note: Charger design may
vary from one shown
Throttle
Brake Lever
T-tube
1.
Collar Clamp
3.
Basket
Seat and
Seat Post
Luggage Rack
WARNING: DO NOT USE
NON-RAZOR PRODUCTS WITH
YOUR ELECTRIC SCOOTER.
Razor scooters have been built to
certain Razor design specifications.
The original equipment supplied at
the time of sale was selected on
the basis of its compatibility with
the frame, fork and all other parts.
Certain aftermarket products may
not be compatible and will void
the warranty.
Product ID Locations:
(See locations to the left)
1. Bottom of T-tube
2. Side of Battery Box
3. Charger
4. UPC Side of Box (Not Shown)
Front Fork
Required Tools
5 mm and 6 mm
Allen Wrench (included)
Frame
Motor
On/Off
2.
Two (2) 13/15 mm Wrenches and
Two 8/10 mm Wrench (included)
Switch
Charger Port
Box Contents:
• Electric Scooter
• Charger
• Owner’s Manual
• Tool s
3
3
HEADLINE
ASSEMBLY AND SET-UP
Attaching the Front Wheel
Tools Required: Two (2) 15 mm Wrenches
A
B
C
B
A
1 Remove the packing material
from the front fork.
2 Remove axle nuts (A) from the
axle bolt (C) and insert the wheel
into the front fork.
Attaching the Handlebars
Tool Required: 5 mm Allen Wrench
1 Face the handlebars forward with
the throttle on the right and brake
lever on the left, depress the push
button located on the front fork and
insert the handlebar stem until the
button locks securely into the stem.
2 Tighten the collar clamp using a
5 mm Allen wrench.
3 Insert the tab on the safety
washers into the hole on the front
fork and tighten axle nuts using two
15 mm wrenches.
WARNING:
Failure to properly install and tighten
the collar clamp may allow the
handlebars to dislodge while riding
and may cause you to lose control
and fall. When correctly tightened,
the handlebars will not rotate out
of alignment with the front wheel
under normal circumstances.
Note: The cable and wire assembly
from the handlebar must not be
wrapped around the steering tube or
handlebar. Sharp bends or twisting
of the brake cable can cause the
brake to malfunction.
Attaching the Seat and Luggage Rack
Tools Required: 5 mm Allen Wrench, 6 mm Allen Wrench, 10 mm Wrench
WARNING:
Safety
Line
1 Slide the seat tube through the
luggage rack and into the frame
tube down to the safety line on the
seat tube.
Need Help? Visit our website for replacement parts, product support, a list of authorized service centers in the US and customer service contact information
Need Help? Visit our website for replacement parts, product support, a list of authorized service centers in the US and customer service contact information
at www.razor.com. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer
at www.razor.com. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer
Service contact information is listed at the back of this manual.
Service contact information is listed at the back of this manual.
2 The clamp of the luggage rack
should be above the seat clamp.
Adjust seat to the desired height.
Secure the seat by tightening the
collar clamp bolt using a 6 mm
Allen wrench.
3 Adjust the luggage rack to the
desired height and tighten the
four (4) bolts on the luggage rack
with 5 mm Allen wrench and
10 mm wrench.
4
4
Failure to properly install and tighten
the screws, nuts and bolts that affix
seat can cause you to lose control
and crash.
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