Contact Information ........................................................................................ 18
INTRODUCTION: RAZOR E300 HDL ELECTRIC SCOOTER
THE RAZOR E300 HDL IS BASED ON RAZOR’S “SHARED SCOOTER” FOR ADULT USERS AND SHOULD
ONLY BE RIDDEN CAREFULLY AND RESPONSIBLY BY APPROPRIATELY MATURE AND RESPONSIBLE
RIDERS EXERCISING CAUTION AND RESPECTING APPLICABLE LAWS.
The Razor E300 HDL Scooter is part of a new generation of electric scooter mobility, building upon Razor’s
fif teen years of experience as a leader in motorized scooter technology, now making access to such
technology more useful and appropriately available for mature riders in environments which present
desirable opportunities for local travel and commutes – but which also, necessarily and impor tantly, can
present additional levels of risk of accident due to use around cars, pedestrians and public streets.
Razor’s E300 HDL is, therefore, necessarily both similar to, and in many respects different from, previous
scooters. This product is not a toy for young riders! Razor emphasizes, therefore, the importance of riders to
understand the risks associated with using literally any wheeled product around vehicle or pedestrian traffic
and the specific risks of riding an electric scooter. Bluntly put, you could get hurt and your actions could cause
injury to others. You must be cautious, alert and take reasonable precautions to minimize such risks of falls,
impacts or other problems.
Our original E300 electric scooter (for ages 13+) did not include a headlight or tail/brake light and was
not for use as a commuter scooter. This E300 HDL does include these light features. Razor is bringing this
to our consumer’s at tention to note the distinction between the two products in this now changing
landscape of electric scooter use in commuter situations.
Generally, the E300 HDL has longer battery life, and a more efficient hub motor propulsion system which
makes it more amenable to “commute” uses. The user must be, and is, responsible for determining whether
local laws permit use of the E300 HDL in varying circumstances (there is no “uniform Federal law” in
existence to establish universal riding conditions). The rider must be, and is, responsible for acting maturely,
carefully, and with respect for local rules of the road when riding, and the rider must be, and is, responsible
for assessing and minimizing effects of potentially adverse riding conditions including darkness or impaired
visibility, fog, rain, snow, hail, ice or electrical storms, which increase dangers inherent in operating any
scooter. The rider must be, and is, responsible for adjusting riding behavior and braking distance to suit
the weather and traffic conditions, and also to recognize that riding in low visibility conditions decreases
your ability to see and be seen, especially on public streets and around vehicles or pedestrians. The Razor
E300 HDL head- and tail-lights may reduce such risks, and riders also are encouraged to seek to enhance
their visibility/conspicuity through use of higher visibility garments, lights or other reflective materials
when riding in reduced visibility circumstances. Razor absolutely recommends that any rider wear a proper
helmet to minimize potential head injuries.
Use of the E300 HDL scooter is recommended for mature riders – using age 18+ (the generally recognized
age of “legal consent”) as a guide, as do Razor’s Shared Scooters. Riders of the E300 HDL certainly must
respect and adhere to all locally applicable laws and rules applicable to the use of such products.
SAFETY WARNINGS
WARNING: Riding an E300 HDL does present potential risks and
caution is required. Like any riding product, an E300 HDL has inherent
hazards associated with its use (for example, falling off or riding it into a
hazardous situation). Like any riding product, E300 HDL can and is intended
to move and it is therefore, of course, possible to lose control or otherwise
get into dangerous situations. Riders must recognize that if such things occur,
a rider can be seriously injured or die even when using safety equipment and
other precautions. RIDE AT YOUR OWN RISK AND USE COMMON SENSE.
WARNING: Always check and obey any local laws or
regulations which may affect the locations where the E300 HDL may
be used. Keeping away from cars and motor vehicle traffic provides
the highest protection against risk of traffic-related injuries, of
course. For mature riders seeking to operate this product as legally
permitted for commuting applications, the increased risks presented
by traffic certainly emphasizes that the need for caution, personal
responsibility and compliance with local laws is imperative and is
the rider’s responsibility. Only use where allowed and with caution.
WARNING: PARENTAL AND ADULT RESPONSIBILITY AND
SUPERVISION IS NECESSARY TO ASSURE USE BY MATURE RIDERS:
Because products, like E300 HDL, can and do present potential hazards
plainly associated with their use, it is well recognized THE NEED FOR
EXERCISE OF PARENTAL RESPONSIBILITY IN SELECTING RIDING PRODUCTS
APPROPRIATE TO THE AGE OF A CHILD, OR PARENTAL SUPERVISION IN
SITUATIONS IN WHICH CHILDREN OF VARIOUS AGES MAY HAVE ACCESS
TO THE SAME RIDING PRODUCTS, IS IMPORTANT. Not every product is
appropriate for every age or size of child, and different age recommendations
are found within this category of product which are intended to reflect the
nature of the hazards and the expected mental or physical ability, or both, of
a child to cope with the hazards.
WARNING: NOT FOR RIDERS UNDER AGE 18 OR HEAVIER
THAN 220 LB (100 KG). DO NOT EXCEED THE WEIGHT LIMIT OF 220 lb
(100 kg) – including backpacks and other items that might be carried.
Exceeding the weight limit could injure the rider and damage the
E300 HDL. Rider weight alone also does not necessarily mean a person’s size
is appropriate to fit or maintain control of the E300 HDL. Keep this product
11
SAFETY WARNINGS
away from small children and remember that this product is not a toy and
is intended for use only by persons who are, at a minimum, completely
comfortable and competent while operating the product.
Razor recommends that children under the age of 18 not be permitted to
use this product. This recommendation is based not just on age or weight
or height; it reflects consideration of expected maturity and skills as well
as physical size. The recommended rider age of 18 years or older is only an
estimate and can be affected by the rider’s size, weight, or skills – not every
rider 18 years old or older will be suited to the product. Certainly, any rider
unable to fit comfortably on the E300 HDL should not attempt to ride it, but
a parent’s decision to allow his or her child to ride this product
should be based on the child’s maturity, skill, and ability to follow
rules. Razor emphasizes that adults are strongly advised not to
disregard Razor’s recommendations or permit younger children to
ride the E300 HDL.
Keep this product away from small children and remember that it
is not a toy and is intended for use only by persons who are, at a
minimum, completely comfortable and competent while operating.
Persons with any mental or physical conditions that may make them
susceptible to injury, impair their physical dexterity or mental capabilities
to recognize, understand, and follow safety instructions and to be able to
understand the hazards inherent in the use of any ride-on product, should not
use or be permitted to use products inappropriate for their abilities. Persons
with heart conditions, head, back or neck ailments (or prior surgeries to these
areas of the body), or pregnant women, should be cautioned not to operate
such products.
DO NOT EXCEED THE WEIGHT LIMIT OF 220 lb (100 kg). Rider weight
does not necessarily mean a person’s size is appropriate to fit or
maintain control of the E300 HDL.
CHECK AND MAINTAIN PRODUCT CONDITIONS
Before use, check to confirm that covers and guards are in place and in
serviceable condition. Check that the brake and lights are functioning
properly, that the front tire is inflated properly and has sufficient tread
remaining and that the rear wheel is free of flat spots from wear. The
product should be maintained and repaired in accordance with the
manufacturer’s specifications, using only the manufacturer’s authorized
replacement parts, and should not be modified from the manufacturer’s
original design and configuration.
ACCEPTABLE RIDING PRACTICES AND CONDITIONS
Do not activate the throttle unless you are on the E300 HDL and in a safe,
outdoor environment suitable for riding. The electric scooter must be moving at least 3 mph (5 km/h) before the motor will engage. Once
the throttle is activated the E300 HDL will move forward.
The normal powered top speed of this product will be approximately 15 mph
(24 km/h), which can be affected by conditions, such as rider weight, inclines
and battery charge level. Avoid excessive speeds that can be associated with
downhill rides.
Maintain a hold on the handlebars at all times. Do not touch the brake or
motor on your scooter when in use or immediately after riding, as these parts
can become very hot.
Ride defensively. Watch out for potential obstacles that could catch your
wheel or force you to swerve suddenly or lose control. Be careful to avoid
pedestrians, skaters, skateboards, scooters, bikes, children or animals who
may enter your path, and respect the rights and property of others.
The E300 HDL is intended for use on flat, dry surfaces, such as pavement or
level ground, without loose debris, such as sand, leaves, rocks or gravel. Wet,
slick, bumpy, uneven or rough surfaces may impair traction and contribute to
possible accidents. Do not ride your product in mud, ice, puddles or water.
Watch out for potential obstacles that could catch your wheel or force you
to swerve suddenly or lose control. Avoid sharp bumps, drainage grates, and
sudden surface changes.
Do not attempt or do stunts or tricks. The E300 HDL is not made to withstand
abuse from misuse, such as jumping, curb grinding or any other type of
stunts. Racing, stunt riding, or other maneuvers also enhance risk of loss of
control, or may cause uncontrolled rider actions or reactions.
Never allow more than one person at a time to ride the product.
Riding at night or when visibility is limited increases risks of accident or
injury. Should the E300 HDL scooter be ridden in such conditions, use
of lights and additional measures to increase rider visibility and scooter
conspicuity are advised.
Never use near steps or swimming pools.
Do not allow hands, feet, hair, body parts, clothing, or similar articles to come
in contact with moving parts or wheels while the motor is engaged.
Do not touch electric motor or brake when in use or immediately after riding.
Never use headphones or a cell phone to talk or text when riding.
Never ride your product while under the influence of drugs
or alcohol.
Never hitch a ride with a vehicle.
PROPER RIDING ATTIRE
Always wear proper protective equipment, such as an approved safety
helmet (with chin strap securely buckled), elbow pads, and kneepads. A
helmet may be legally required by local law or regulation in your area. A
long-sleeved shirt, and long pants are recommended. Always wear shoes and
keep shoelaces tied and out of the way of the wheels and motor. Never ride
barefooted or in sandals.
USING THE CHARGER
The charger supplied with the product should be regularly examined for
damage to the cord, plug, enclosure and other parts. In the event of such
damage, the product must not be charged until the charger has been repaired
or replaced.
Use only with the recommended charger.
Use caution when charging.
The charger is not a toy. Charger should be operated by an adult.
Do not operate charger near flammable materials.
Unplug charger and disconnect from product when not in use.
Always disconnect from the charger prior to wiping down and cleaning your
product with damp cloth.
FAILURE TO USE COMMON SENSE AND HEED THE ABOVE
WARNINGS FURTHER INCREASES RISK OF SERIOUS INJURY. USE
AT YOUR OWN RISK AND WITH APPROPRIATE AND SERIOUS
ATTENTION TO SAFE OPERATION. USE CAUTION.
22
HEADLINE
BEFORE YOU BEGIN
Remove contents from box. Remove the separators that protect the components from damage during shipping.
Inspect the contents of the box for scratches in the paint, dents or kinked cables that may have occurred during
shipping. Because the scooter was partially assembled and packed at the factory, there should not be any problems,
even if the box has a few scars or dents.
MAKE SURE POWER SWITCH IS TURNED “OFF” BEFORE CONDUCTING ANY ASSEMBLY OR
MAINTENANCE PROCEDURES.
Estimated Assembly and Set-Up Time
Allow up to 10 minutes for assembly, not including initial charge time.
Allow up to 12 hours for charge (see page 5 for charging information).
Charger
(Note: Charger design may
vary from one shown)
LED Headlight
Brake Lever
3.
Twist-Grip Throttle
LED Headlight/Taillight Power Button
1.
Handlebar
Stem
WARNING:
DO NOT USE NON-RAZOR
PRODUCTS WITH YOUR RA ZOR
ELECTRIC SCOOTER. Razor scooters
have been built to certain Razor
design specifications. The original
equipment supplied at the time of
sale was selected on the basis of
its compatibility with the frame,
fork and all other parts. Certain
aftermarket products may not be
compatible and will void
the warranty.
Note: Electric scooter must
be moving at least 3 mph (5
km/h) while applying throttle to
engage motor.
Product ID Locations:
(See locations to the left)
1. Handlebar Stem
2. Underneath Product
3. Charger
4. UPC Side of Box (Not Shown)
Collar Clamp
Limiter
Fork
ON/OFF Switch
Required Tool
5 mm
Allen Wrench
Charger Port
Reset Button
2.
Battery
Control
Module
LE D Tail/
Brake Light
Hub Motor
Box Contents:
• E300 HDL
• Charger
• Allen Wrench
• Owner’s Manual
Need Help? Visit our website for replacement parts, product support, a list of authorized service centers in the US and customer service contact information
at www.razor.com. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer
Service contact information is listed at the back of this manual.
3
3
HEADLINE
ASSEMBLY AND SET-UP
Attaching the Handlebars
Tool Required: 5 mm Allen Wrench
1 Loosen the collar clamp. With a
twisting motion, push and twist to
slide the handlebar onto the fork.
2 With the front wheel pointed
straight ahead and the handlebars
square to the front wheel, tighten
both bolts on the clamp as shown
with a 5 mm Allen wrench.
Tighten securely.
WARNING: Failure to
properly tighten the collar clamp
may allow the handlebars to
dislodge while riding and may cause
you to lose control and fall. When
correctly tightened, the handlebars
will not rotate out of alignment
with the front wheel under normal
circumstances.
WARNING: Make sure
that the cables and/or wires are
not pinched or damaged when
installing handlebars.
Need Help? Visit our website for replacement parts, product support, a list of authorized service centers in the US and customer service contact information
at www.razor.com. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer
Service contact information is listed at the back of this manual.
4
4
HEADLINE
ASSEMBLY AND SET-UP
Inflating the Tire
The front tire is inflated when shipped, but it invariably may lose some pressure between the point of manufacturing
and your purchase. Always inflate tire to the correct PSI before first time use.
Lower air pressure can result in a shorter ride time.
Periodically check front tire. Reinflate when needed.
1 Using a bicycle style tire pump equipped for a Schrader-type valve,
inflate the front tire to the correct PSI indicated on the sidewall of the tire.
CHARGING THE BATTERY
WARNING: Do not use the
electric scooter for the first time
until you have inflated the front tire
to the correct PSI. Failure to do so
may damage your electric scooter
and void your warranty.
WARNING: Do not
overinflate, as this could damage the
tire or wheel.
Note: The pressure air supplies
found at gasoline stations are
designed to inflate high-volume
automobile tires. If you decide to
use such an air supply to inflate your
electric scooter tire, first make sure
the pressure gauge is working, then
use very short bursts to inflate to
the correct PSI. If you inadvertently
overinflate the tire, release the
excess pressure immediately.
Your electric scooter may not have a fully charged battery; therefore you must charge the battery prior
to use.
• Initial charge time: 12 hours.
• Recharge time: up to 12 hours, even if the light
turns green. Recommended maximum charging time
is 24 hours.
• Always charge the battery immediately after riding.
• Fully charge battery before storing for extended periods
of time.
• Unplug charger from the wall outlet when not in use.
• Failure to recharge battery periodically may result in a
battery that will not accept a charge.
• Make sure the power is turned OFF when product is not
in use. If the ON/OFF switch is left on for an extended
Charger
Note: Charger design may vary from
one shown
1 Plug the charger plug into wall
outlet. The light on the charger
should be green.
Note: If green light (LED) does not
turn on, try a different outlet.
period of time, the battery may reach a stage at which
it will no longer hold a charge.
• To ensure long battery life, never store the product in
freezing or below freezing temperatures! Freezing will
permanently damage the battery.
• Run time: Up to 40 minutes of continuous ride time.
Run time may vary depending on riding conditions, rider
weight, climate, and/or proper maintenance.
• Constant starting and stopping may shorten ride time.
• Battery life can vary depending on proper maintenance
and usage of the product.
2 Note: Make sure power switch is
in the OFF position. Plug the charger
into the charger port. The light on
the charger should turn red during
charging. The light will turn green
again when charging is complete.
WARNING: Use ONLY
with the recommended charger.
Batteries are only to be charged
under adult supervision. The charger
is not a toy. Always disconnect the
charger before wiping down and/or
cleaning the electric scooter with a
damp cloth.
The charger supplied with the
electric scooter should be regularly
examined for damage to the cord,
plug, enclosure and other parts.
In the event of such damage,
the electric scooter must not be
charged until it has been repaired or
replaced.
Chargers have built-in overcharge
protection to prevent battery from
being overcharged.
Note: If the charger gets warm
during regular use, this is a normal
response and is no cause for
concern. If your charger does not get
warm during use, it does not mean
that it is not working properly.
Wall outlet - Green (stand by)
Wall outlet and unit - Red (charging)
Wall outlet and unit - Green
(charged)
Note: Continue charging unit even if
light turns green prior to 12 hours.
WARNING: Battery charge
can deplete over time. Periodically
recharge battery when not in use.
5
5
HEADLINE
PRE-RIDE CHECKLIST
Lights
Check the head- and tail-lights for proper function. When you
activate the lights (reference “How To Ride” on page 7 of this
manual), the headlight and taillight should illuminate.
Brake
Check the brake and brake light for proper function. When
you squeeze the brake lever, the brake should provide positive
braking action and the tail/brake light should illuminate. Make
sure brake is not rubbing when the lever is released. When you
apply the brake with the throttle on/engaged, the brake cut-off
switch should cut power to the motor.
Wheels
Periodically inspect the wheels for excessive wear.
Tire
Periodically inspect the tire for excess wear and replace as
needed. Regularly check the tire pressure and inflate
as needed.
Frame, Fork and Handlebars
Check for cracks or broken connections. Although broken
frames are rare, it is possible for an aggressive rider to run into
a curb or object and wreck, bend or break a frame. Get in the
habit of inspecting your scooter on a regular basis.
Hardware/Loose Parts
Before every ride, check all parts, such as nuts, bolts, fasteners,
etc., to ensure they are secure and assembled correctly. There
should not be any unusual rattles or sounds from loose parts
or broken components. If the product is damaged, do not ride.
Reference “Safety Warnings” on pages 1 and 2 of
this manual.
Safety Gear
Always wear proper protective equipment, such as an approved
safety helmet (with chin strap securely buckled), elbow pads,
and kneepads. A helmet may be legally required by local law
or regulation in your area. A long-sleeved shirt and long pants
are recommended. Always wear shoes and keep shoelaces
tied and out of the way of the wheels and motor. NEVER RIDE
BAREFOOTED OR IN SANDALS.
Laws and Regulations
Always check and obey any local laws or regulations.
Insurance
Do not assume that your existing insurance policies necessarily
provide coverage for product use. Check with your insurance
company for information regarding insurance.
Storage
Prolonged exposure to UV rays, rain and the elements may
damage the enclosure materials, store indoors when not in use.
6
6
HEADLINE
USAGE
How to Operate
Do not activate the twist-grip throttle unless you are on the electric scooter and in a safe, outdoor
environment suitable for riding.
How to Ride
Once you have charged the battery (see page 5 for charging information):
1. Turn power switch “ON”; put kickstand up and place both hands on the handlebars.
2. Headlight and Taillight: To activate the headlight and taillight the product must be powered ON, as detailed
above in Step #1. Press the light button (A) once to activate the headlight and taillight. To deactivate the
headlight and taillight, press the light button once again.
3. Get on the scooter and place both hands on the handlebars. Kick to start (B), and then twist the throttle with the
right hand (C).
23
C
Note: Electric scooter must be
moving at least 3 mph (5 km/h)
while engaging throttle to
engage motor.
A
B
How to Stop
1. To stop, release the throttle (B) and apply the brake (C) until the product comes to a complete stop.
2. When the brake is applied the tail/brake light will glow brighter. The brake light is always functional and
independent of the other lights being activated.
3. Make sure to turn the product OFF after your ride is complete. Pressing the power switch (D) will turn the
product OFF completely.
1
B
C
D
WARNING:
The brake is capable of skidding
the rear wheel and throwing an
unsuspecting rider. Practice in an
open area free from obstacles until
you are familiar with the brake
function. Avoid skidding to a stop as
this can cause you to lose control
and/or damage the rear wheel.
Note: As an additional safety
feature, the scooter is designed to
cut power to the motor when the
hand brake is applied.
Note: Motor will re-engage,
(without having to kick start), if
brake is released and throttle is
engaged before scooter has slowed
down to under 3 mph (5 km/h).
Note: Practice riding only in wide
open areas clear from curbs,
parking blocks and other obstacles.
Impacting the wheels against
any hard surface can damage the
wheels. Wheels are not covered
under the limited warranty.
Need Help? Visit our website for replacement parts, product support, a list of authorized service centers in the US and customer service contact information
Need Help? Visit our website for replacement parts, product support, a list of authorized service centers in the US and customer service contact information
at www.razor.com. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer
at www.razor.com. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer
Service contact information is listed at the back of this manual.
Service contact information is listed at the back of this manual.
7
7
HEADLINE
REPAIR AND MAINTENANCE
Turn power “OFF” before beginning repair or maintenance:
• Read the instructions
• Remove charger plug
• Turn the power switch OFF
• Secure the product under repair
• Exercise caution around
exposed parts
Adjusting the Brake
Tool required: 10 mm Wrench (not included)
• Contact Razor customer service
if unsure about any repair or
maintenance
1 To adjust the brake cable tension,
thread the brake lever adjuster in or
out 1/4 to 1/2 turn until the desired
brake adjustment is attained. Most
adjustments are complete at this
step. If brake still needs further
adjustment, proceed to step 2.
2 If the brake is too tight or too
loose, use a 10 mm wrench to loosen
the nut for additional adjustment on
the brake cable. Securely tighten the
nut when finished.
Front Tire Replacement
Tools Required: Two (2) 16 mm Wrenches (not included)
1-5
1-4
1-3
1-2
1-1
1 Using two (2) 16 mm wrenches,
loosen the axle bolt. Remove wheel
and install replacement wheel.
(Note the sequence of the hardware)
1-6
1-5
1-4
1-3
1-2
Note: Front wheel
hardware sequence.
Right Side (Throttle)
1-5 Spacer
1-1
1-4 Washer
Fork
1-3 Washer
1-2 Spring Washer
1-1 16 mm Locknut
Middle
1-6 Front Axle Bolt
Left Side (Brake)
1-5 Spacer
1-4 Washer
Fork
1-3 Washer
1-2 Spring Washer
1-1 16 mm Locknut
Need Help? Visit our website for replacement parts, product support, a list of authorized service centers in the US and customer service contact information
at www.razor.com. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer
Service contact information is listed at the back of this manual.
8
8
HEADLINE
REPAIR AND MAINTENANCE
Rear Wheel/Hub Motor/Battery Replacement
Tools Required: Phillips Screwdriver, 4 mm Allen Wrench, Two (2) 19 mm Wrenches, Two (2) 10 mm Wrenches,
Two (2) 8 mm Wrenches (not included)
C
C
B
A
A
A
A
B
1 Using a Phillips screwdriver and 4 mm Allen wrench
remove the six (6) screws and two (2) Allen screws and
remove the deck plate. A: Small screw size, B: Allen
screw, C: Large screw size
3 Disconnect the battery wire connector from the
control module and carefully remove the battery.
Note: If only replacing the battery, install new battery
and reverse steps 1-3.
2 Using a Phillips screwdriver remove the battery strap.
Note: Color match wires.
5 Pin Connector - 5 Pin Connector
Blue - Blue
Yellow - Yellow
Green - Green
4 Disconnect the motor wire connector from the control
module and remove the wire from guider.
5 With a 10 mm wrench, loosen the brake cable anchor
bolt and disconnect the cable.
7 With two (2) 19 mm wrenches, loosen the axle
locknuts. Push down and remove the wheel from
the frame.
6 With two (2) 8 mm wrenches, remove the cable guide
bracket from the frame and brake plate. Keep the bolt,
washer, spacer, and nuts together.
8 Install the new wheel on the frame. Put the wire into
the guider. Hand tighten the rear axle locknuts.
9
9
HEADLINE
REPAIR AND MAINTENANCE
Rear Wheel/Hub Motor/Battery Replacement Continued
Tools Required: Phillips Screwdriver, 4 mm Allen Wrench, Two (2) 19 mm Wrenches, Two (2) 10 mm Wrenches,
Two (2) 8 mm Wrenches (not included)
Cable Guide
Bracket
Nut
Spacer
Frame
1-1
1-2
1-3
1-4
1-5
Bolt
Washer
Brake Plate
9 Install the cable guide bracket to the frame and brake
plate using bolt, washers, and nut. Do not tighten.
11 Tighten the cable guide bracket bolt. Tighten the
locknuts on the rear axle. Test the brake to verify proper
function before riding. Readjust as needed.
10 Thread the brake cable through the brake adjuster
barrel, through the large spring, and into the small hole
in the side of the anchor bolt. Position the cable to the
original location (as indicated by the slight cable kink)
and tighten securely.
12 To install the replacement battery / hub motor,
reverse steps 1 through 5. A: Small screw size, B: Allen
screw, C: Large screw size
Wipe with a damp cloth to remove dirt and dust. Do not use industrial cleaners or solvents as they may damage the
surfaces. Do not use alcohol, alcohol-based or ammonia-based cleaners as they may damage or dissolve the plastic
components or soften the decals or decal adhesive.
Battery Care and Disposal
Do not store in freezing or below freezing temperatures. To properly maintain your battery and ensure maximum
battery life, carefully read the “Charging the Battery” section on page 5 of this owner’s manual.
Pb
CONTAINS SEALED LEAD-ACID BATTERIES. BATTERIES MUST BE RECYCLED.
Disposal: Your electric scooter uses sealed lead-acid batteries which must be recycled or disposed of in an
environmentally safe manner. Do not dispose of a lead-acid battery in a fire; the batter y may explode or leak. Do
not dispose of a lead-acid battery in your regular household trash. The incineration, land filling or mixing of sealed
lead-acid batteries with household trash is prohibited by law in most areas. Return exhausted batteries to a federal or
state approved lead-acid battery recycler or a local seller of automotive batteries. If you live in Florida or Minnesota,
it is prohibited by law to throw away lead-acid batteries in the municipal waste stream.
Charger
The charger supplied with the electric scooter should be regularly examined for damage to the cord, plug,
enclosure and other parts and in the event of such damage, the product must not be charged until it has been
repaired or replaced.
Use ONLY with the recommended charger.
Wheels
Wheels and drive system are subject to normal wear and tear. It is the responsibility of the user to periodically inspect
wheels for excess wear and replace hub motor components as required.
Replacement Parts
The most frequently requested replacement parts are available for purchase at some Razor retail partners. For the
complete selection of replacement parts visit ww w.razor.com.
Repair Centers
For a list of authorized Razor repair centers:
• Check online at www.razor.com.
• Additional Customer Service contact information is listed on the back of this manual.
In the US and Canada only:
For more information regarding
recycling of rechargeable batteries,
call toll free 1-800-822-8837,
or visit http://www.call2recycle.org
WARNING: If a batter y leak
develops, avoid contact with the
leaking acid and place the damaged
battery in a plastic bag. Refer to
the disposal instructions at left. If
acid comes into contact with skin
or eyes, flush with cool water for
at least 15 minutes and contact a
physician.
WARNING: Battery posts,
terminals and related accessories
contain lead and lead compounds.
Wash your hands after handling.
WARNING: Wheelies and
other stunt-type riding reduces your
ability to maneuver and control
your scooter. Take the necessary
precautions, such as wearing
appropriate protective gear and
practice in an area safe for stunt
riding and free from obstructions.
Need Help? Visit our website for replacement parts, product support, a list of authorized service centers in the US and customer service contact information
Need Help? Visit our website for replacement parts, product support, a list of authorized service centers in the US and customer service contact information
at www.razor.com. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer
at www.razor.com. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer
Service contact information is listed at the back of this manual.
Service contact information is listed at the back of this manual.
11
11
HEADLINE
TROUBLESHOOTING GUIDE
*Product(s) should be turned OFF and fully charged prior to doing any Troubleshooting.
NOTE: All troubleshooting steps should be performed by an adult only.
ProblemPossible CauseSolution
Does not work out of the boxUnit must be traveling at least 3 mph
(5 km/h) before motor will engage
Undercharged battery
Kick to start to at least 3 mph (5 km/h) while engaging the
throttle to engage motor.
Check lights on charger:
Plugged into wall - Green
Plugged into wall & unit - Red (charging)
Plugged into wall & unit - Green (charging complete)
No lights/Blinking lights - Replace Charger
No longer worksNo lights on charger
Undercharged battery
Battery will not hold a charge
Short run time/runs slowRider’s weight
Riding conditions
Battery not fully charged
Old/damaged battery
For more troubleshooting tips, a list of available replacement parts or to locate an authorized Service Center in your area,
visit our website at www.razor.com or call toll free +1 866-467-2967 to speak to a live Customer Ser vice Representative.
Check power to wall outlet and/or try a different outlet.
Check lights on charger:
Plugged into wall - Green
Plugged into wall & unit - Red (charging)
Plugged into wall & unit - Green (charging complete)
No lights/Blinking lights - Replace Charger
Charge product - refer to page 5 for charging information.
Replace bat ter y.
Do not exceed 220 lb (100 kg) maximum weight limit.
Use only on flat, dry surfaces. Avoid inclines and areas with
heavy debris.
Charge product - refer to page 5 for charging information.
Replace bat ter y.
Charge battery at least once a month when not in use.
Need Help? Visit our website for replacement parts, product support, a list of authorized service centers in the US and customer service contact information
at www.razor.com. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer
Service contact information is listed at the back of this manual.
12
12
HEADLINE
E300 HDL ELECTRIC SCOOTER PARTS
Keep your E300 HDL running for years with genuine Razor parts. Visit our website or e-mail us for more information on spare part availability.
(Specifications subject to change without notice.)
1. Handlebar Grips (x2)
2. Variable-Speed Twist-Grip Throttle with Light
Button
2-1 S lee ve
3. Handlebar Stem
4. Headlight
5. Brake Lever Assembly
6. Collar Clamp
1
2-1
2
3
4
7. Headset (Upper/Lower)
8. Limiter and Cover
9. Front Fork
10. Front W heel Complete
11. Reset Button
12. On/Off Switch
13. Charger Port
14. Ba t ter y Tray
15. Kickstand
16. Rear Wheel Complete with Hub Motor
17. Control Module
18. Battery 12v/7Ah (x 2)
19. Battery Bracket
20. Tail/ Brake Ligh t
21. Deck Plate with Rubber Tape
21
20
5
19
1
14
32.0000
18
6
7
17
12
11
13
8
9
16
10
13
13
15
NOTICE: INSURANCE
YOUR INSURANCE POLICIES MAY NOT PROVIDE COVERAGE FOR
ACCIDENTS INVOLVING THE USE OF THIS SCOOTER/ELECTRIC
RIDE-ON PRODUCT. TO DETERMINE IF COVERAGE IS PROVIDED,
YOU SHOULD CONTACT YOUR INSURANCE COMPANY OR AGENT.
HEADLINE
FCC COMPLIANCE
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
WARNING: Changes or modifications to this product not expressly approved by Razor USA LLC, could void the user’s authority to operate
the equipment.
WARRANTY
Razor Limited Warranty
The manufacturer warranties this product to be free of manufacturing
defects for a period of 90 days from date of purchase. This Limited
Warranty does not cover normal wear and tear, wheel, or any damage, failure
or loss caused by improper assembly, maintenance, storage or use of the
electric scooter.
This Limited Warranty will be void if the product is ever:
• used in a manner other than for recreation or transportation;
• modified in any way;
• rented.
The manufacturer is not liable for incidental or consequential loss or damage
due directly or indirectly to the use of this product.
Razor does not offer an extended warranty. If you have purchased an
extended warranty, it must be honored by the store at which it was
purchased.
For your records, save your original sales receipt with this manual and write
the serial number below.
__________________________________________
Need Help? Visit our website for replacement parts, product support, a list of authorized service centers in the US and customer service contact information
at www.razor.com. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer
Service contact information is listed at the back of this manual.
15
CUSTOMER SERVICE CONTACT INFORMATION
Need Help? Visit our website for replacement parts, product support, a list of authorized service centers in the US and customer service contact
information at www.razor.com. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional
Customer Service contact information is listed below:
AMERICAS
Razor USA LLC
P.O. Box 3610
Cerritos, CA 90703
USA
+1 866 467 2967
Monday - Friday
8:00 AM - 5:00 PM Pacific Time
customersupport@razorusa.com
UNITED KINGDOM AND IRELAND
Razor USA LLC (UK)
Unit 20
Hartnoll Business Centre
Post Hill, Tiverton
Devon EX16 4NG
UK