Razor E300 troubleshooting manual

Razor E300 Electric Scooter

Problem

Possible Cause

Solution

-Scooter does not run

-Undercharged battery

-Charge the battery. A new battery should be charged for
at least 18 hours before using the scooter for the first
time and up to 12 hours after each subsequent use.

-Check all connectors. Make sure the charger connector is
tightly plugged into the charging port, and that the
charger is plugged into the wall.

-Scooter suddenly stopped
working while in use

-Tripped circuit breaker

-Check all wires and connectors to make sure they are
tight.

-The circuit breaker (next to on/off switch) will
automatically shut off the power if the motor is
overloaded.

-An excessive overload, such as too heavy a rider or too
steep a hill, could cause the motor to overheat. If the
scooter suddenly stops running, wait a few seconds and
then push the breaker to reset the circuit.

-Correct the conditions that caused the breaker to trip and
avoid repeatedly tripping the breaker.

-Short run time (less than 15
minutes per charge)

-Undercharged battery

-Battery is old and will not
accept
full charge

-Brakes are not adjusted
properly

-Charge the battery. A new battery should be charged for
at least 18 hours before using the scooter for the first
time and up to 12 hours after each subsequent use.

-Check all wires and connectors. Make sure the battery
connector is tightly plugged into the charger connector,
and that the charger is plugged into the wall.

-Make sure power flow to the wall outlet is on.

-Even with proper care, a rechargeable battery does not
last forever.

-Average battery life is 1 to 2 years depending on scooter
use and conditions. Replace only with a Razor
replacement battery.

-Refer to adjusting the brakes instructions on page 5.

-Scooter runs sluggishly

-Riding conditions are too
stressful

-Tyres are not properly
inflated

-Scooter is overloaded

-Brake dragging

-Brakes are not adjusted
properly

-Use only on solid, flat, clean and dry surfaces such as
pavement or level ground.

-The tyres are inflated when shipped, but they invariably
will lose some pressure between the point of
manufacturing and your purchase. Refer to instructions on
page 3 of this manual to properly inflate tires.

-Make sure you do not overload the electric scooter by
allowing more than one rider at a time, exceeding the 220
lbs. (100kg.) maximum weight limit, going up a hill or
towing objects behind the scooter. If the scooter is
overloaded, the circuit breaker may trip and shut off
power to the motor. Correct the riding conditions that
caused the overload, wait a few seconds, and then push
the breaker to reset the circuit. Avoid repeatedly tripping
the circuit breaker.

-Adjust brake at lever (page 5) to allow wheel to spin
without brake contact.

-Refer to adjusting the brakes instructions on page 5.

-Sometimes the scooter
doesn’t run, but other times
it does

-Loose wires or connectors

-Motor or electrical switch
damage

-Check all wires around the motors and all connectors to
make sure they are tight.

-Contact your local Razor authorized service centre for
diagnosis and repair. (Recreation Ltd, Camberley, Surrey)

-Scooter makes loud noises
or grinding sounds

-Chain is too dry

-Apply a lubricant such as 3 in 1™ or Tri-Flow™ to the
chain.