RAZ Memory
Cell Phone
USER GUIDE
Please retain the User Guide for future reference.
The User Guide is available on our website at:
www.razmobility.com/support/memorycellphone
ENERAL DESCRIPTON
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The RAZ Memory Cell Phone is an easy-to-use
picture phone for people with memory loss
or intellectual disabilities. The Phone ensures
that individuals with dementia or intellectual
disabilities stay connected with their loved ones
whether they are at home or away from home.
It consists of one primary screen, and one
screen only.
The screen includes 3 elements:
1. The pictures and names of up to
six contacts.
2. A button to call 911.
3. The time and battery power.
Up to six contacts are displayed as photos
or icons with names underneath. A single press
of a photo will initiate a call. The phone oers a
911 Emergency dial button as well.
The large display (6.3”) does not time out; it
is always on and ready to use. If desired, incoming calls can be limited to those that originate
from Contacts, preventing unwanted calls,
such as predatory robocalls.
Loved ones can easily manage Contacts and associated phone numbers and photos via a simple
online portal. The portal also offers GPS tracking
and location information.
The phone is always “locked” to the home screen
that shows the Contacts. Users cannot exit the
home screen and get “lost” in the normal smartphone environment.
ITEMS SUPPLIED WITH THE
RAZ MEMORY CELL PHONE
• RAZ Memory Cell Phone
• Wall Charger
• Micro USB cable
• Earbuds
• User Guide
WIRELESS SERVICE
AND THE SIM CARD
In order for your RAZ Memory Cell Phone to
place and receive calls, you must have wireless
service. The phone works on the AT&T, T-Mobile
and other compatible networks in the United
States, such as Cricket Wireless, Mint Mobile,
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Consumer Cellular, Red Pocket Mobile, Straight
Talk and Metro by T-Mobile. It does not work on
the Verizon or Sprint networks.
After you register for wireless service, you must
insert the SIM card into the Phone.
CHARGING AND TURNING
fully charged. It takes approximately two hours
to fully charge a battery.
To turn on your phone, long press the power
key. If you wish to turn it o , long press the power key and select Power O in the menu.
YOUR PHONE ON OR OFF
Before you start using your RAZ Memory Cell
Phone, make sure that the phone is fully charged.
To do this, insert the Micro USB cable into the
charging port at the bottom of the phone and
insert the charger into an outlet.
Note that continuous overcharging may harm
long-term battery life. Accordingly, for best re-
sults, remove the USB cable after the device is
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THE RAZ MEMORY CELL
PHONE ENVIRONMENT
In order to make the experience as simple as
possible, the user cannot exit the RAZ Memory
Cell Phone environment. In other words, the user
cannot access android applications, settings,
notifi cations … etc. The navigation buttons used
to navigate the Android environment have been
disabled.