N
Contents
Before Starting
Safety Instructions
Understanding
Dust Mites
Designed for Safety
Included Items
Name of Each Part
Before Starting How to use
References
Trouble Shooting
Commitment to
Quality
References
Basic Operation
How to Clean
Maintenance
Replacement of
Consumables
How to Use
● Please refer to the ‘Safety Precautions’ before use for details on how to
stay safe and prevent damage.
● This RAYCOP is specifically designed for the North American market.
The use of this RAYCOP outside of North America is not recommended.
●The exterior and specifications of this product are subject to change
without prior notice.
Thank you for purchasing RAYCOP.
OPERATING MANUAL
VCEN-100
2
4
5
6
7
9
10
11
15
18
20
Safety Instructions
All RAYCOP products are designed with the highest safety standards.
IMPORTANT SAFETY INSTRUCTIONS Read all instructions before using.
WARNING
●
Do not leave appliance when plugged in.
: To reduce the risk of fire, electric shock, or injury
Unplug from outlet when not in use and before servicing.
●
Do not use outdoors or on wet surfaces.
●
Do not allow to be used as a toy.
Close attention is necessary when used by or near children.
●
Use only as described in this manual.
Use only manufacturer’s recommended attachments.
●
Do not use with damaged cord or plug.
If appliance is not working as it should, has been dropped, damaged, left outdoors,
or dropped into water, return it to a service center.
●
Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord
around sharp edges or corners. Do not run appliance over cord. Keep cord away from
heated surfaces.
●
Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
●
Do not handle plug or appliance with wet hands.
●
Do not put any object into openings.
Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may
reduce air flow.
●
Keep hair, loose clothing, fingers, and all parts of body away from openings and
moving parts.
●
Turn off all controls before unplugging.
●
Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas
where they may be present.
●
Always turn off this appliance before connecting or disconnecting motorized nozzle.
●
Hold plug when rewinding onto cord reel.
●
Do not allow plug to whip when rewinding.
●
Do not pick up anything that is burning or smoking, such as cigarettes, matches,
or hot ashes.
●
Do not use without dust box and/or filters in place.
2
SAVE THESE INSTRUCTIONS
To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than
●
the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the
outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper
outlet. Do not change the plug in any way.
UV Lamp Caution:
●
Direct exposure to ultraviolet radiation can cause serious skin burns and eyes.
●
Do not touch the UV lamp during or immediately after use.
●
Do not directly emit the ultraviolet light from the UV lamp towards the eyes or skin of
humans and animals.
●
UV-C bulbs contain mercury, which is considered hazardous waste and is subject to
Federal and/or state hazardous waste regulations.
: In rare instances, (similar to standard florescent light bulbs) mercury leakage could occur
if the bulb breaks and could cause birth or reproductive issues.
●
Please keep the UV lamp protective tube clean.
: Inadequate and infrequent maintenance may lower the transmission of ultraviolet light.
Before Starting
Other Precautions:
●
Do not use or store heating appliances such as stoves
or heaters, nor flammable substances such as combustible sprays near this product.
●
Do not stick knives, thumbtacks, burning ash, toner powder or other inappropriate
materials.
●
If you notice any abnormal noise, odors, or smoke emanating from this product,
immediately remove the power plug.
●
Please visit raycop.com/maintain for specific instructions on proper cleaning and
maintenance practices.
This product is intended for primarily for household use on mattresses,
bed covers, bedding, pillows, cushions, sofas, and other fabric products.
●
Do not use for outdoor purposes or on metal, leather, wood, liquids or
other non-fabric surfaces.
3
Understanding Dust Mites
Roughly 4 out of 5 homes in the U.S. have detectable levels of dust mites as well as other allergens,
bacteria and viruses. Dust mites and their waste products are one of the most common causes
of year-round allergies and asthma. Due to their tiny size and translucent bodies, dust mites
can’t be seen with the naked eye. Dust mites flourish in the warm, humid temperatures of
homes and feed on the tiny flakes of human skin that people normally shed each day.
These flakes of skin work their way deep into the inner layers of furniture, bedding, and even
into stuffed toys — places where mites thrive.
We spend approximately 1/3 of our lives sleeping, where we shed a lot skin flakes and create
a warmer, more humid environment in our beds through our body heat and sweat.
This causes our mattresses and pillows to have the highest concentration of dust mites and
their allergenic waste.
Regularly using RAYCOP allergen vacuums on mattresses, bedding, pillows as well as other
fabric surfaces, is the most effective way to control dust mite allergies. When using RAYCOP,
very slowly push and pull the device across fabric surfaces, similarly to how you would use
an iron on clothes. This allows enough UV light exposure and suction to thoroughly clean the
buildup of dust mite matter, bacteria and viruses. Using RAYCOP frequently in the first weeks
will greatly reduce the dust mite population in your fabrics. Then, RAYCOP should be used
weekly to maintain low allergen levels in your fabrics.
4
Designed for Safety
UV Lamp Safety Sensors
A safety device that automatically turns off the UV Lamp when your vacuum is
moved away from the surface. The UV Lamp is automatically turned back on
when your vacuum is placed back on surface again.
Micro HEPA Filter Replacement Alert
RAYCOP will alert you when it is time to replace the Micro HEPA Filter.
You will hear 5 alert chimes, and the red light on the power button( ) will
start flashing.
This alert typically occurs after every 60 hours of use.
Motor Overheating Prevention System
When your vacuum is continuously used for 30 minutes, the motor
overheating prevention device automatically stops suction to prevent
overheating the motor.
This may also occur if the Dust Box or Dust Box Filter is clogged and
requires cleaning.
（P.8）
（P.16）
（P.18）
Before Starting
UV (ultraviolet light) Blocking Feature
Minimizes UV emitted to areas other than the area being cleaned.
Long Use Alert
If your vacuum has been running for 29 minutes, you will hear 5 beeps
and the button( ) will start to flash and turn off automatically
when you let it kept on running for up to 30 minutes.
To continue to use the product, simply turn it back on again.
5
Included Items
RAYCOP consumables can be purchased at our official website www.raycop.com
or at authorized retailers or resellers.
● Items included in the package
Owner’ s Manual
in English/Spanish/French
● Consumables attached to the main body at purchase.
Dust Box Filter
(1unit)
Dust Box
Dust Box and Dust Box Filter
Pulsating Brush
Micro HEPA Filter
UV Lamp Protective Tube
UV Lamp and Protective Tube
(UV Lamp set)
6
Name of Each Part
Dust Box Filter
（P.11, 12）
Dust Box
※ InstalltheDustBoxbyinserting
itinproperly.
Power Button
UV Lamp Indicator Light
（P.15）
Width Indicator
Suction
Before Starting
Air Vent
Suction: Approx. 6.5in (16.5cm)
※ The suction width indicator
indicates the effective suction area.
7
Name of Each Part
Micro HEPA Filter Cover
（P. 16, 17）
Micro HEPA Filter
（P.16, 17）
Micro HEPA Filter
Reset Button
（P.17）
UV Lamp
（P.6, 15）
Grille Hook
（P.13, 14）
UV Lamp Safety
Sensor
（P.5）
UV Lamp Grille
（P.14, 15）
Air Vent
UV Lamp
Safety Sensor
Grille Hook
（P.13, 14）
Pulsating Brush
（P.5）
（P.13）
UV Lamp Set
（P.6, 14, 15）
8
Basic Operation
Suction, Pulsating Brush, UV Lamp will all start automatically when RAYCOP is
in operation.
Power Button
Changing the operating mode
(Standby mode)Red
(Operating mode)Blue
Plug the power plug into the outlet
and red color indicator will appear on the power button. (Standby mode)
※ How to clean (P.10)
Push the power button again to turn off the operation after use,
and the button will turn red indicating it is in standby mode.
Push the power button and the vacuum will
start to operate with the button turning blue.
How to Use
Unplug the power plug from the outlet.
9
How to Clean
For best result, use the RAYCOP at least once a week.
（You may also use your RAYCOP daily to further sanitize your fabric）
×
●
Smoothly and thoroughly move
the RAYCOP over the fabric surface
without pressing it. Unlike a
regular vacuum, use RAYCOP as if
you are ironing a shirt, laying it
flat and moving it across the fabric
slowly and thoroughly.
Dust mites are most heavily concentrated in areas
where there is more contact with skin
Use the RAYCOP back and forth
multiple times to thoroughly sanitize
the fabric.
Dust mites are found to be more heavily
concentrated near our feet and head.
We recommend RAYCOP is used more
thoroughly in these areas.
10
Maintenance
■Device maintenance
Unplug the power code and wipe off the device body with dry cloth.
■Dust Box Filter and Dust Box maintenance
A clean filter optimizes suction power
and therefore it is recommended that Dust Box Filter is
cleaned each time after use.
Pull out the Dust Box as shown below.
1
Submerge the Dust Box with the Dust Box Filter attached into the sink
2
containing water. Remove the Dust Box Filter from the Dust Box underneath
the water and rinse it. (to prevent house dust from scattering.)
Remove the Dust Box Filter
by pressing the clips on
both sides.
Remove the debris and dust on the filter using a soft brush or
3
sponge to clean for best results.
How to Use
※ Brush is not included.
11
Maintenance
Dust Box Filter could get clogged and impacts suction strength.
Protein ( such as skin flakes) in house dust causes clogging. Periodically
soak the filter in neutral detergent diluted with water (water: detergent
ratio=9:1) for about 5 minutes and then thoroughly wash the filter by
using a brush. If this does not restore suction strength, replace the filter
with a new filter. Accessories can be purchased online at www.raycop.com
Dry the Dust Box Filter and Dust Box in a well
4
ventilated, shaded location until completely dry.
Caution
If the filter is not dried completely before use, moisture
and humidity may be sucked into the motor, resulting in
malfunction.
Insert the Dust Box Filter back into the Dust Box
5
until you hear a click sound.
DETERGENT
Attach the Dust Box back to the RAYCOP
6
as shown in the diagram.
※ Please press it until you hear a ‘click’ that
indicates it was attached properly.
Caution
· Do not attach the Dust Box to the RAYCOP
without first inserting the Dust Box Filter.
· Without the filter, house dust and other foreign
substances can enter the motor, which may cause
damage or fire.
Caution
· The Dust Box Filter is a consumable product. Replacement frequency is recommended
at every 5 to 6 months if you use the RAYCOP 10 minutes a day, every day.
Replace immediately if the filter is broken or clogged.
· RAYCOP consumables can be purchased at www.raycop.com
12
Warning
Please make sure it is unplugged
the power is turned off before cleaning or replacing.
■Maintenance of the Pulsating Brush
If too much hair or debris is caught on the Pulsating Brush,
the Pulsating Brush may not function and will automatically
stop for safety reasons.
(The brush will automatically start rotating again about 3 seconds
after it stops.) Periodically remove any hair or obstacles on
the Pulsating Brush to ensure it operates correctly.
Slide the 2 grille hooks at both ends until you see the green indicator.
1
Grille Hook
Green Indicator
and
Remove the Pulsating Brush by
2
lifting the end cap.
End Cap
After cleaning, reattach the brush
4
to its original position from the left
side.
Detach the end cap and remove any
3
hair that is entangled in the Pulsating
Brush. If the brush is excessively dirty,
wash it with detergent or soap, rinse
with water, and thoroughly dry.
Lock the hook securely by reversing
5
the procedure used for removal.
How to Use
Caution
· The Pulsating Brush may be damaged if you try to forcibly remove hairs with scissors
or other sharp items, lowering performance and/or damage fabric surfaces.
· Please ensure the pulsating brush is completely dry before use.
Any residual water could impact the the functionality and effectiveness of RAYCOP to
sanitize your fabric.
13
Maintenance
■Maintenance of the area around the vacuum intake
Suction performance could be affected if objects such as debris or hair clogs the suction
intake. Use a soft brush, cloth or similar item to remove and clean the area.
※ The brush shown in the illustration is not included.
Caution
If the intake is clogged, the cleaner may make a vibrating sound or
overheat, causing a malfunction or fire.
■Maintenance of the UV Lamp
UV Lamp performance may decreases if too much dust or debris is on the surface of the tube.
Make sure the lamp is cleaned periodically for optimal performance.
Slide the two grille hooks at the ends until you can see the green indicators.
1
Grille Hook
Green Indicator
Use a dry cloth to carefully clean around the UV Lamp Protective Tube.
2
※ Please make sure that the Lamp is not hot before you carry on the cleaning process.
Caution
Be careful not to damage the UV Lamp Protective Tube (P.15) during the
cleaning process.
14
※
The cloth shown in the
illustration is not included.
Please make sure it is unplugged
and the power is turned off before
Replacement of Consumables
cleaning or replacing.
■Replacing the UV Lamp
※ If there is any defect within the first year,
the UV Lamp is covered by RAYCOP’s one-year warranty.
For more details contact customer support.
Warning
As shown on P.13, take out the grille.
1
By using a drive, remove the 5 screws
in order to take out the UV Lamp
Protective Tube.
Take out the UV Lamp set from the
3
release lever side.
Turn the UV Lamp release lever to
2
unlock.
Release Lever
Caution
Take out the UV Lamp set from the
release lever side.
Release Lever Protective Tube
How to Use
In the reverse order of removing,
4
attach the release leaver in the new
UV Lamp set and fit the rubber into
the form. After hearing a click sound
and seeing the green point, turn it
into 90 degrees and attach it to the
device.
UV Lamp
Turn on the device and verify if the
5
UV Lamp is working properly by
checking the UV Lamp Indicator
Light.
UV Lamp
Indicator Light
15
Replacement of Consumables
■Replacing the Pulsating Brush
Replacement frequency for this part is recommended at once a year when using the product
10 minutes every day. Replace the brush if it is worn out and no longer functions correctly.
After removing the brush by referring to Maintenance of the Pulsating Brush (P.13) attach
the new brush by reversing the procedure used for removal.
■Replacing the Micro HEPA Filter
After approximately 60 hours of use, the Micro HEPA Filter
(if used every day for 10 minutes, this is about one year),
replacement alert sound will chime 5 times to alert that a
replacement is required. Power button will turn red( )
and start flashing. Replace the Micro HEPA Filter following
the instructions below.
Press the PUSH button at the back of the RAYCOP and lift the Micro HEPA Filter cover
1
in the direction of the arrow.
16
Move the lock latch of the Micro HEPA Filter in the direction of the arrow to unlock
2
the Micro HEPA Filter.
ダストボックスに標準フィルターをカチッと音がする
5
まで押し込んでください。
Lift the Micro HEPA Filter out by pulling the
3
handle as shown in the diagram on the right.
Warning
Insert the new Micro HEPA Filter
4
by reversing the process.
※ Securely set the Micro HEPA Filter
by pressing it down firmly.
Turn the lock latch of the Micro HEPA Filter in the direction of the arrow to lock
5
the Micro HEPA Filter in place.
Please make sure it is unplugged
the power is turned off before cleaning or replacing.
and
Plug in the power cord of RAYCOP, and RAYCOP will automatically be in standby
6
mode (P.9). Use a pointy object such as a toothpick to press and hold the reset
button for a couple of seconds until a chime is heard.
Only press the reset button after replacing
Caution
As shown in the diagram below revert the process of opening, confirm the correct
7
position of the hook and close the Micro HEPA Filter Cover.
the Micro HEPA Filter after hearing the
replacement alarm sound.
How to Use
Caution
The Micro HEPA Filter is a consumable product. Please purchase genuine
RAYCOP consumables at www.raycop.com
17
Trouble Shooting
Prior to contacting customer support center to request product repair, please refer to the
following trouble shooting guidelines.
Problems Possible Cause and Solution
Plug the cord into the socket and verify if the power
●
button ( ) is on and displays red. If the power button
RAYCOP does not
operate.
is not on, verify if the plug is firmly plugged into the
socket.
Verify if the power supply is AC 120V 60Hz.
●
Make sure there is no problem with the electric outlet
●
by plugging and testing another electronic device.
RAYCOP has some safety features which prevents
●
damages, or cause safety issue for you or your family.
One of the safety feature is overheating prevention
system when certain scenarios occur, the RAYCOP may
temporarily stop operating, which includes.
When the Dust Box and/or the Dust Box Filter are
1.
extremely clogged. Please ensure the Dust Box is emptied
and cleaned.
Suction does not seem
to be working properly.
Suction seems weak.
When the vacuum suction inlet is blocked by an obstacle
2.
or is clogged.
Vacuum is used for more than 30 minutes, or if the device
3.
is pushed down forcibly onto a surface, and or if the motor
gets overheated.
After unplugging the power cord, clean the Dust Box,
▶
the vacuum suction inlet and wait for approximately
2 hours before using it again (the waiting time may vary
depending on the room temperature.)
In case the Dust Box Filter is clogged or the suction power
4.
becomes weaker
A possible reason could be the protein (skin flakes, etc)
found inside the house dust. To solve this problem, regularly
clean the Dust Box Filter by soaking it in a mixture of water
and detergent (9:1 ratio). Then clean the filter with a soft
brush.
If the Dust Box Filter is too old or if it is damaged.
5.
Replace the Dust Box Filter by purchasing a new one at
▶
www.raycop.com
●
The product has been designed with a carefully
calibrated suction level to optimize removal of allergens
such as dust mite matters and house dust without
trapping the fabrics in the suction intake.
Suction is weaker and
the product makes
abnormal noises.
18
●
Please check if the suction intake or the Dust Box is
clogged with house dust, if the air vent is blocked, or
if the Dust Box Filter or the Micro HEPA Filter has
become dirty. (P. 11, 12, 16）
When Checking Point
The UV Lamp turned
off during use.
●
In certain cases, the UV surface detection sensor
could be confused if vacuum is used on darker
surfaces.
●
The UV Lamp might turn itself off if the vacuum is
not directly in contact with the fabric. This could
happen when attempting to use the product on
uneven surfaces.
●
The UV Lamp may not turn on if house dust or other
foreign substances cover the surface detection
sensor. Inspect and remove these substances. (P.5, 8)
If there is a new UV Lamp being replaced, make sure
●
it is securely installed by following the replacement
instruction. (P.15)
It is normal for the air vent to vent warm air.
●
This ventilation also serves as a cooling mechanism
for the vacuum motor.
●
There may be a rubber smell for approximately 3 months
after purchase.
Others
●
There may also be a smell if an excessive amount of
house dust is clogged in the Micro HEPA Filter.
In this case, replace the Micro HEPA Filter before the
recommended replacement period. (P.16)
●
The area around the UV Lamp may become discolored
after using the product for a long time and this is due
to the UV light from the UV Lamp. This discoloration is
not an abnormality.
●
The product may temporarily stop if excessive force is
applied to the Pulsating Brush, such as if it is forcibly
pushed down against the surface. This is a safety
mechanism and product will resume operation in
approximately 3 seconds.
References
19
COMMITMENT TO QUALITY
Technical Specifications
Model
Serial Number
Warranty Period
Size (mm)
Weight
Power Consumption
UV-C Lamp
Vibration Pads
Suction Mode
Air Filtration
UV Light Safety Mechanism
Motor Safety
VCEN-100US
1 year from the date of purchase
(parts and additional products are not included)
14 x 11 x 6 in (371.4 x 290.4 x 149.6 mm)
Approximately 4 lbs (1.95 kg)
330 W
8 W (253.7 nm)
3,000 RPM
1 Mode
Standard Filter + HEPA Filter
Two Built in Sensors for Surface Detection
Heat Detection with Automatic Cutoff Switch
• Ultra Light and Versatile
• 2 Separate Air Filtration
System
• 8 Watt UV-C Lamp
• 18,000/Minute Vibration
Capability
EPA Company No. 92492
EPA Est. No. 92507-KOR-1
Produced For
RAYCOP North America Inc.
12667 Alcosta Boulevard, Suite 185
San Ramon, CA 94583
866.872.9267
20
www.raycop.com
support@raycop.com
866.8RAYCOP
(872.9267)
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