This document contains proprietary information that is protected by copyright. All rights reserved.
No part of this document may be photocopied, reproduced, or translated into another language
without express prior written consent of Raritan, Inc.
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a commercial installation. This equipment generates, uses, and can
radiate radio frequency energy and if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. Operation of this equipment in a residential
environment may cause harmful interference.
VCCI Information (Japan)
Raritan is not responsible for damage to this product resulting from accident, disaster, misuse, abuse,
non-Raritan modification of the product, or other events outside of Raritan's reasonable control or not
arising under normal operating conditions.
C
U
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US
1F61
I.T.E .
LISTED
Contents
What's New in the MPC and RRC User Guide 6
Chapter 1 Introduction and Installation 7
Use with Raritan Products ..................................................................................................................7
Minimum System Requirements ........................................................................................................8
Note to CC-SG Users.................................................................................................................8
Status Bar............................................................................................................................................49
Checking JRE Version in Linux............................................................................................120
Installing MPC for Linux ......................................................................................................121
Launching MPC in Linux .....................................................................................................124
Solaris ...............................................................................................................................................125
Checking JRE Version on Sun Solaris..................................................................................125
Installing MPC for Sun Solaris .............................................................................................126
Launching MPC on Sun Solaris............................................................................................128
Chapter 6 Conditions for Intelligent Mouse Synchronization 135
Chapter 7 Special Characters 136
Index 137
v
W
hat's New in the MPC and
RRC User Guide
The following sections have changed or information has been added to
the User Guide based on enhancements and changes to the equipment
and/or user documentation.
•Import/Export Keyboard Macro Definitions (on page 103) - Newly
added functionality.
•Launching MPC from a Web Browser (on page 12) - Updated with
information on using Alt + Tab to toggle between windows on local
systems.
•Keyboard Macros (on page 64) - Information on using macros for hot
keys in MPC has been added.
Please see the Release Notes for a more detailed explanation of the
changes applied to this version of the application.
6
Chapter 1Introduction and Installation
Raritan Multi-Platform Client (MPC) and Raritan Remote Client (RRC)
are graphical user interfaces for the Raritan Dominion KX and IP-Reach
product lines, providing remote access to target servers connected to
Raritan KVM over IP devices. Non-Windows users must use Raritan
Multi-Platform Client, and Windows® users running Internet Explorer
must use Raritan Remote Client.
In This Chapter
Use with Raritan Products ........................................................................... 7
Minimum System Requirements .................................................................8
Raritan Multi-Platform Client (MPC) and Raritan Remote Client (RRC)
are intended for use with the following products:
Product MPCRRC
Dominion KX II (G2) X
Dominion KX I (G1) X X
Dominion KX101 (G1) X X
Dominion KSX (G1) X X
IP-Reach X X
UST-IP (G1) X X
Legend:
G1 Generation 1
G2 Generation 2
There are some differences between MPC when used with the Dominion
KX I and Dominion KX II devices; these differences are noted in the user
manual.
Note: RRC cannot be used with Dominion KX II devices.
7
Minimum System Requirements
Minimum System Requirements
The minimum system requirements for the Raritan Multi-Platform Client
and Raritan Remote Client are:
• CPU Speed: 1.0 GHz
• RAM: 512 Mbytes
Note: Running the client software on system configurations below either of these
specifications may impact performance and result in errors.
Note to CC-SG Users
If you are using Dominion KX II in a CC-SG configuration, do not use
the CC-SG proxy mode if you are also planning to use the MultiPlatform Client (MPC).
Java Runtime Environment (JRE) Requirements
Raritan recommends using Java® Runtime Environment (JRE) version
1.5 for optimum performance, but MPC will function with JRE version
1.4.2_05 or greater (with the exception of JRE 1.5.0_02). JRE 1.6 is also
supported, but has not been fully tested.
Determine your version of the JRE on the Java webpage:
http://www.java.com/en/download/help/testvm.xml
(http://www.java.com/en/download/help/testvm.xml)
You may need some configuration depending on your OS and browser;
configuration instructions are provided with the JRE download. Please
note that modem use is not supported with Raritan's Dominion KX101.
Important: When launching MPC from a browser, it is highly
recommended to disable the Java Applet caching.
8
Chapter 1: Introduction and Installation
Although no actual problems have occurred when Java caching is turned
on, some non-impacting Java exceptions have occurred with the caching
turned on. Generation of these Java-exceptions can appear in the Java
Applet Console window, and may degrade performance.
For Linux/UNIX environments, the Java Control Panel is located in the
JRE's bin directory; the location varies based on where JRE was installed
by your Linux/UNIX administrator.
Tip: It is also recommended that you clear the Java cache.
¾ To disable Java caching and clear the cache (these
steps use Microsoft Windows XP and JRE 1.5.0):
1. From the Start menu, click Control Panel.
2. Double-click on the Java icon to launch it. The Java Control Panel
opens:
3. To disable Java caching:
9
Minimum System Requirements
a. From the General tab, click the Settings button in Temporary
b. Click the View Applets button. The Java Applet Cache Viewer
Internet Files. The Temporary Files Settings dialog opens:
opens:
10
c. Clear the Enable Caching checkbox.
d. Click OK.
4. To clear the Java cache:
Chapter 1: Introduction and Installation
a. From the Temporary Files Settings dialog, click the Delete Files
button. The Delete Temporary Files dialog opens:
b. Click OK.
MPC Supported Browsers
MPC supports the following browsers:
• Internet Explorer 6 and 7
• Firefox® 1.5 and 2.0
• Mozilla® 1.7
• Safari 2.0
Raritan Multi-Platform Client (MPC) Supported Operating Systems
When launched as web applet or as a standalone application, MPC
allows you to reach target servers via different Raritan Dominion KX and
IP Reach models.
Raritan MPC is compatible with the following platforms:
• Windows XP
• Windows 2000 SP4
• Windows Vista
• Red Hat Linux® 9.0
• Red Hat Enterprise Workstation 3.0 and 4.0
• SUSE Linux Professional 9.2 and 10
• Fedora Core 5 and above
• Mac®
• Solaris™
11
Raritan Remote Client (RRC)
Launching MPC from a Web Browser
Important: Regardless of the browser you use, you must allow pop-ups
from the Dominion device's IP address in order to launch MPC.
1. To launch MPC from a client running any supported browser, type
2. When MPC launches, a device tree of all automatically detected
http://IP-ADDESS/mpc into the address line, where IP-ADDESS is
the IP address of your Raritan device. MPC will launch in a new
window that does not contain a menu bar, tool bar, scroll bar, or
address bar. Work in this window and toggle to other open windows
using the ALT+Tab command.
Note: The ALT+Tab command will toggle between windows only on
the local system.
Raritan devices found on your subnet is displayed on the left side of
the screen. If you do not find your unit listed by name, create an icon
manually by selecting Connection > New Profile. The Add
Connection window opens.
3. Type a device Description, specify a Connection Type, add the
device IP Address, and click OK. These specifications can be edited
later.
4. In the Navigator panel on the left of the screen, double-click on the
icon that corresponds to your Raritan device.
If you prefer, install MPC as a standalone applet (see next section).
Note: Depending on your browser and browser security settings, you may see
various security and certificate check and warning dialog boxes. It is necessary
to accept the options in order to launch MPC.
Installing and Launching Standalone MPC
Please see Appendix A: Installing and Launching Standalone MPC for
instructions on installing the standalone version of MPC on various
operating systems.
Direct Dial Modem applies to devices running on Windows, Linux, Sun
Solaris, and Macintosh®.
Raritan Remote Client (RRC)
12
Important: RRC works only with MS Internet Explorer. If you are
using a different Web browser, MPC will load automatically.
Chapter 1: Introduction and Installation
Most users access RRC via Internet Explorer, while other users,
particularly those operating over a modem connection, invoke RRC
standalone. Both options are detailed below. Modem use is not
supported with Raritan's Dominion KX101.
Launching RRC from a Web Browser
Your IP-Reach and Dominion units feature Web browser-access
capabilities and can provide a connection from any Windows-based
Remote PC running Microsoft Internet Explorer 6.0.
Security Settings
To access IP-Reach or Dominion KX via Web browser, your Web
browser must be configured appropriately under the Internet Explorer
security settings tab:
•Download Signed ActiveX controls should be set to either “Enable”
or “Prompt”
•Run ActiveX controls and plug-ins should be set to either “Enable”
or “Prompt”
Please consult your Microsoft Internet Explorer documentation for
additional information.
Note: Microsoft Windows 2000, Microsoft Windows XP, and Microsoft
Windows 2003 restrict certain types of users from downloading and running
ActiveX controls and plug-ins, regardless of the above settings in Internet
Explorer. Please consult your Microsoft Windows documentation for more
information.
Launching RRC
1. Ensure that your browser security settings are configured
appropriately and type the IP address assigned to your IP-Reach or
Dominion unit (please see the Initial Configuration section in the
appropriate product user guide for additional information) in the
URL field of your Web browser.
13
Raritan Remote Client (RRC)
2. You will be redirected to an HTTPS (128-bit) secure Web page so you
Note: IP-Reach and Dominion units ship with the default IP address
of 192.168.0.192. Please note that an IP address must be used.
Hostnames are not currently supported.
can launch RRC.
14
Chapter 1: Introduction and Installation
3. Depending on your browser and its security configuration, you may
see any or all of the following dialog boxes, confirming access and
launch of an externally-provided program. Click Yes to advance
through any of these prompts.
15
Raritan Remote Client (RRC)
Removing RRC from the Browser Cache
To remove RRC from your browser cache for any reason, follow the
standard procedure for your Web browser software.
Directions for Internet Explorer v6.0:
1. If you have used RRC recently, exit all instances of Internet Explorer,
and restart Internet Explorer.
2. On the Internet Explorer Tools menu, click Internet Options.
3. When the Internet Options dialog box appears, click on the General
Settings tab, and click Delete Files.
4. Click on the Settings tab, and then click View Objects.
5. Internet Explorer will display a list of cached program objects. Select
any entries named “TeleControl Class,” “Raritan Console,” or
“Power Board” and delete them.
16
Chapter 1: Introduction and Installation
Installing and Launching Standalone RRC
Note: This step is optional. IP-Reach or Dominion can be accessed from a
Remote PC either by installing RRC software or by launching RRC via Web
browser. Accessing IP-Reach or Dominion via Web browser does not require
any software installation on the Remote PC. This section lists the steps required
to invoke RRC using standalone software, which may be useful for accessing IPReach or Dominion via modem or if you wish to close firewall access to ports 80
and/or 443.
1. Launch your Web browser and go to Raritan's Web site
(http://www.raritan.com/). Click Support in the top navigation bar,
and then click Firmware Upgrades in the left navigation bar (or type
the URL http://www.raritan.com/support/firmwareupgrades).
2. Scroll down the page until you see the appropriate product name
and click on it.
3. Locate the appropriate version of the standalone RRC client for the
Release you are using.
4. The entry for the standalone RRC client is a .zip file which contains
the release notes and the Installer for Standalone RRC. Check the
release notes for the latest information.
5. You can download the .zip file to your client machine or simply click
on the .zip file entry.
6. Double-click on the Installer executable in the .zip file and follow the
on-screen instructions in the InstallShield Wizard to complete RRC
installation on your Remote PC. Be sure to check the release notes
for the latest information and any release specific instructions.
7. Depending upon the configuration of your PC, the RRC installation
program may also automatically install DirectX and Microsoft
Foundation Class libraries, if they are required. If so, you will be
asked to restart your PC after installation.
8. A Raritan Remote Client icon will appear on your desktop. Click on
this icon to launch the standalone RRC client.
9. The standalone client can be uninstalled in the Add or Remove
Programs applet in the Windows Control Panel. You must uninstall
before installing a new version of Standalone RRC.
MPC functions are grouped into six general sections on the screen. As a
standalone product, or as a Web applet, the MPC window contains these
main sections:
18
Chapter 2: Operation
RRC Interface
The RRC window is almost identical to the MPC window.
Connection Profiles
Connection profiles store important information about your Raritan
device, such as IP address, custom TCP ports, preferred compression
settings, and custom security keys. A profile is required to access devices
outside your subnet and to access devices using dial-up connection.
Through profiles, you can set up personalized connections; these profiles
are not shared among other users.
Tip: If your Raritan device is configured to use a custom TCP port or a group
security key, first create a connection profile so that you can access the device.
Creating Profiles
¾ To create a profile:
1. There are two ways to create a profile:
19
Connection Profiles
•For automatically discovered devices, right-click on the device name
in the Navigator and select Add Profile from the shortcut menu.
•For other devices, select Connection > New Profile.
The Add Connection window opens. Options are organized into
three tabs.
1. Update the Connect tab:
20
•Description: Type a meaningful description (up to 32 characters,
alphanumeric, special characters (on page 136) allowed). This
description identifies the Raritan device in the Navigator.
•Product: Select the Raritan product you are using from the drop-
down list: Dominion KX G2 (Dominion KX II), Dominion KX G1,
Dominion KSX G1, IP-Reach, UST-IP G1, and KX101 G1.
•Connection Type: Use the drop-down list box to select the type of
connection. Please note that only TCP/IP is available for Generation 2
(G2) Raritan devices.
Select TCP/IP Connection for a LAN/WAN connection.
Find Raritan device by (select one of these options):
Chapter 2: Operation
IP Address: Type the IP Address assigned to your Raritan
device.
Name: Type the name assigned to your Raritan device during
initial setup.
DNS: Type the Domain Name Server (DNS) name. Use this
option if you have a DNS server to resolve a DNS name to
the IP Address assigned to your Raritan device. Please note
that you cannot use this option for Raritan Generation 2 (G2)
devices.
Select Dial Up Connection for a direct analog modem connection
to the Raritan device. Type the parameters that MPC or RRC
should use to establish a connection. Dial up connection does not
apply to Generation 2 (G2) or KX101.
21
Connection Profiles
Phone Number. Include any additional codes that MPC or
RRC should dial to establish a connection, such as country
codes, area codes, or outside line access codes.
Modem. Select the modem (as configured in Windows) from
the drop-down list that MPC or RRC should use to dial and
connect to your Raritan device.
Note: For security reasons, you must use the MPC standalone client if you
require modem access. In addition, one modem on a client PC can be used for
only one device connection.
22
Chapter 2: Operation
•Use Default Port Number: For TCP Ports, Dominion KX and IP-
Reach are automatically configured to use TCP Port 5000 when
communicating with MPC/RRC.
If you do not want to use the Default Port Number:
23
Connection Profiles
Clear the Use Default Port Number check box.
Type the configured TCP Port to be used in the Port Number
field.
1. Update the Compression tab (not available for Generation 2 (G2)
Raritan devices):
24
Chapter 2: Operation
•Connection Speed: Select the Connection Speed from the drop-down
list. IP Reach and Dominion can automatically detect available
bandwidth and not limit bandwidth use; but you can also adjust this
usage according to bandwidth limitations. Depending on the Raritan
device in use, different options may be available.
25
Connection Profiles
Auto Detect
100mb Ethernet
10mb Ethernet
1.5mb (Max DSL/T1)
1mb (Fast DSL/T1)
512 kb (Medium DSL/T1)
384 kb (Slow DSL/T1)
256 kb (Cable)
128 kb (Dual ISDN)
56 kb (ISP Modem)
33 kb (Fast Modem)
24 kb (Slow Modem)
•Color Depth: Select the Color Depth from the drop-down list. IP-
Reach and Dominion can dynamically adapt the color depth
transmitted to remote users in order to maximize usability in all
bandwidth constraints. Depending on the Raritan device in use,
different options may be available.
Important: For most administrative tasks (server monitoring,
reconfiguring, etc.), administrators do not require the full 24-bit or 32bit color spectrum made available by most video graphics cards.
Attempting to transmit such high color depths wastes network
bandwidth.
Auto Select Color
15-bit RGB Color
12-bit RGB Color
8-bit RGB Color
5-bit Color
4-bit Color
4-bit Gray
3-bit Gray
2-bit Gray
Black and White
26
Chapter 2: Operation
Progressive Update increases the usability in constrained
bandwidth environments. When Progressive Update is enabled,
IP-Reach or Dominion initially sends an image of the remote
desktop at lower color depths, and then provides higher color
depth images as bandwidth allows.
Note: When Color Depth is set to Auto Select Color (default), Progressive
Update is automatic. IP-Reach or Dominion will enable/disable Progressive
Update as required, disabling it for fast connections and enabling it for slow
connections.
Internet Flow Control: When using IP-Reach or Dominion over
an unpredictable public WAN (particularly in international
scenarios), checking the Internet Flow Control check box ensures
that packets transmitted by IP-Reach or Dominion are received
and reconstructed by MPC/RRC in the correct order.
Smoothing (15-bit mode only): Use the slider to select the desired
level of video Smoothing. The level determines how aggressively
to blend screen regions with small color variation into a single
smooth color. Smoothing improves the appearance of target
video by reducing displayed video noise.
•(MPC Only) Frames Per Second: This setting instructs MPC how
often to redraw the video display of the target. This only affects the
client display behavior and has no bearing on the data rate of the
video being sent to the client. Setting this option higher makes the
video appear smoother but also requires more processing power.
1. Update the Security tab (not available for Generation 2 (G2) Raritan
devices):
27
Connection Profiles
Please note that the Security tab is disabled for Generation 2 Raritan
devices. If your Dominion or IP-Reach unit is configured to use a
private security key, input that key to gain the authorization
required to initiate a connection to that IP-Reach or Dominion unit.
• Type the private security key in the Private Key field.
• Re-type the private security key in the Confirm Private Key field to
ensure no typographical errors were made.
1. Click OK to create the connection profile.
Modifying Profiles
¾ To modify a profile in MPC or RRC:
1. Select the device in the Navigator panel and right-click on it.
28
Chapter 2: Operation
2. Select Modify Profile. The Modify Connection window opens:
3. Update the fields as appropriate.
4. Click OK.
Deleting Profiles
¾ To delete a profile in MPC or RRC:
1. Select the device with a profile in the Navigator and right-click on it.
2. Select Delete Profile.
3. When prompted to confirm the deletion, click Yes to delete the
profile for this device, or click No to return to MPC or RRC without
deleting.
29
Connection Profiles
Establishing a New Connection
Note: Depending on your version of the JRE, you might receive a certificate
message when using the MPC standalone application to access a Dominion KX
II device. You have to accept the certificate in order to establish the connection.
Double-click the icon of a Raritan networked device in the Navigator,
then type your user name and password to connect. You can also rightclick on the device name and select New Connection from the shortcut
menu.
Note: The default IP-Reach or Dominion login user name is admin, with the
password raritan. This user has administrative privileges. Passwords are case
sensitive and must be entered in the exact case combination in which they were
created. The default password raritan must be entered entirely in lowercase
letters. To ensure security, change the default username password as soon as
possible.
If you do not see an icon for your IP-Reach or Dominion in the
Navigator, please follow the instructions in the Creating Profiles section
in this chapter to create a new connection profile for your IP-Reach or
Dominion.
If you are having problems connecting to a Raritan device, be sure to
check the following:
• Username: Raritan usernames are not case-sensitive.
• Password: Raritan passwords are case-sensitive.
• TCP Port: If you have configured your Raritan Device to use a non-
default TCP Port, this information must be entered into its
connection profile.
•Firewall Settings: If you are accessing a Raritan Device through a
firewall, that firewall must be configured to allow two-way
communication on TCP Port 5000 (or the custom TCP Port to which
your Raritan Device has been configured).
•Security Key: If you have configured your Raritan Device to require
a group security key, that key must be entered into the device's
connection profile.
Note: If you are running MPC on Internet Explorer with both a Microsoft
Firewall and a non-Microsoft Firewall utility installed, when you launch MPC even if MPC is not open - IE will launch a message telling you that MPC is
already running. To avoid this, deactivate one of your Firewalls, or use a
browser such as Mozilla or Firefox.
30
Chapter 2: Operation
Closing a Remote Connection
To close the IP-Reach or Dominion connection, select the device in the
Navigator and right-click on it. Select Disconnect from the shortcut
menu.
To exit MPC or RRC completely, on the Connection menu, click Exit.
Note: RRC client PC can support only one modem connection at one time.
Connection Info
¾ To obtain information about your MPC connection:
Select Connection > Connection Info. The Connection Info window
opens:
31
Connection Info
The following information is displayed about the current connection:
• Device Name. The name of your Dominion or IP-Reach device.
• IP Address. The IP Address of your Dominion or IP-Reach device.
• Port. The KVM Communication TCP/IP Port used to access the
target device.
• Data In/Second. Data rate in.
• Data Out/Second. Data rate out.
• FPS. The frames per second transmitted for video.
• Connect Time. The duration of the connect time.
• Horizontal Resolution. The screen resolution horizontally.
• Vertical Resolution. The screen resolution vertically.
• Refresh Rate. How often the screen is refreshed.
• Protocol Version. The RFB Protocol version.
¾ To copy this information:
Click Copy to Clipboard. The information is now available to be
pasted into the program of your choice.
32
Chapter 2: Operation
Navigator
The MPC and RRC Navigator panels provide a tree view of every known
Raritan device so you can access all Raritan networked appliances for
which a connection profile exists and/or all Raritan devices automatically
identified on the network.
Note: Automatic Raritan device identification uses the UDP protocol, and will
typically identify all Raritan devices on your subnet. Network administrators
rarely allow UDP broadcasts to function outside of a subnet. Automatic Raritan
device identification will find only those Raritan devices that are configured to
use the default TCP Port (5000) or another “broadcast” port as set in the
Options panel on the Tools menu.
33
Navigator
Each device entry in the Navigator provides two icons to communicate
network status and connection profile information. A connection profile
is generally created by an MPC or RRC user in order to store
personalized information about specific devices (please see the section
Creating Profiles in this chapter for additional information).
In MPC, devices are named according to the Manager Name field in KX
Manager's Network Configuration screen. Dominion KX II devices are
named according to the Device Name field in Dominion KX II Console
Network Settings screen.
In RRC, profiled devices are listed in the Navigator according to the data
in the Description field of the device's profile. Automatically-identified
devices will be identified according to the name assigned to them in that
device's network configuration setting.
Left Icon (Connection Profile Icon)
Profiled - A network connection profile exists for this device.
Modem Profile - A modem connection profile exists for this
device.
Not Profiled - MPC/RRC found this device on the network, but a
connection profile does not exist for it.
Right Icon (Network Status Icon)
Connected (green) - You are currently authenticated and
connected to this device.
Available (black) - This device is currently available on the
network, but you are not currently connected to it.
Unavailable - A profile exists for this device, but it is not
currently available on the network. (Note that all devices with
modem profiles to which you are not currently connected will
display this icon.)
For each Raritan device to which you are connected, the Navigator
expands its display tree to show each port for which you have access.
•Ports displayed with a green icon indicate that you are connected to
that port.
•Bold type indicates which port is currently displayed (active) in the
remote desktop area of the client.
For each server port entry, the Navigator displays the following icons:
34
Chapter 2: Operation
Connected (green)
Available for connection
Unavailable (no device connected, or access is blocked)
In use by another (may be unavailable depending on
permissions)
Note: Blank port names are displayed as 'Unnamed.' If you make a port name
blank, it will revert to this default when you reconnect to the device.
Navigator Customization
Use specific tools in the Toolbar to customize some Navigator attributes:
Display / Hide Navigator - Toggle Navigator visibility. You can
also use View ® Navigator in the Menu Bar to toggle Navigator
visibility.
Refresh Navigator - Update the device status information
displayed in the Navigator.
Show Browsed Devices - Toggle whether the Navigator should
display “Not Profiled” devices found on the network, or should
show only devices for which profiles exist. This option can also
be reached using View ® Show ® All in the Menu Bar.
Note: The Browse connection method is the only method of connecting to a
Raritan Device configured to use DHCP IP addressing.
35
Navigator
Display and Sorting Options
To better organize your view of all ports, use the Show and Sort options.
Please note that you do not need an open connection to a target to Show
and Sort targets in the Navigation panel.
Showing Ports
In MPC and RRC, you can select which ports to view in the Navigation
panel by selecting Show options on the View menu.
•Discovered Devices: shows or hides discovered devices from the
navigator view; you will not see broadcast messages when this
option is disabled.
•Unassigned Channels: shows or hides channels with no attached
targets. Please note that the default for generation 1 (G1) devices is to
show unassigned channels (option is enabled), whereas, the default
is to hide unassigned channels (option is disabled) for generation 2
(G2) devices.
•Tools: shows or hides the Admin and Diagnostic ports.
36
Chapter 2: Operation
Note: These settings are saved from session to session.
Sorting Ports
Use the Sort options on the View menu to organize KX port information;
sort ports by channel number, channel name, or channel status.
Sort by Channel Number
When sorted by channel, ports are listed numerically.
37
Navigator
38
Chapter 2: Operation
Sort by Name
When sorted by name, port names are sorted alphanumerically within
each group.
39
Navigator
40
Chapter 2: Operation
Sort by Status
Ports are sorted in the following order:
• Active Channels
• Busy Channels
• Available Devices
• Unavailable Devices
41
Navigator
42
Chapter 2: Operation
MPC Navigator Tabs
MPC tabs at the base of its Navigator pane. These tabs allow you to
change how you display devices.
Click the View By Name tab to sort the list alphabetically by name, or
click the View By IP tab to sort the list numerically by IP address.
Please note that these tabs are available only in the MPC interface.
In both MPC and RRC, if all ports of the device to which you are
connecting are already occupied, an alert message appears and you must
try to connect when one or the ports is available.
Toolbars and Shortcuts
The Toolbar provides one-click access to the most frequently-used
commands.
43
Toolbars and Shortcuts
Button
Button
Name
New Profile
Connection
Properties
Video
Settings
Color
Calibration
Synchronize
Mouse
Refresh
Screen
Function
Creates a new Navigator entry for a Raritan
device; same results as selecting Connection à
New Profile in the menu bar.
Opens Modify Connection Properties dialog
box to manually adjust bandwidth-correlated
options (Connection Speed, Color Depth,
etc.).
Opens the Video Settings dialog box to
manually adjust video conversion
parameters.
Adjusts color settings to reduce excess color
noise.
In dual-mouse mode, forces realignment of
target server mouse pointer with Raritan
Remote Client mouse pointer.
Forces refresh of video screen.
Auto-sense
Video
Settings
Enter OnScreen Menu
Exit OnScreen Menu
Send
CTRL+ALT+
DEL
Single
Cursor Mode
Full Screen
Mode
Forces refresh of video settings (resolution,
refresh rate).
Not applicable for IP-Reach or Dominion.
Used by MPC/RRC with other Raritan
products.
Not applicable for IP-Reach or Dominion.
Used by MPC/RRC with other Raritan
products (on keyboard, press ESC)
Sends a CTRL+ALT+DEL key sequence to the
target server.
Enters Single Cursor Mode, in which the local
PC's mouse pointer no longer appears onscreen. Press CTRL+ALT+X to exit this mode.
Maximizes the screen real estate to view the
target server desktop.
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Chapter 2: Operation
Button
Button
Name
Scaling
Show / Hide
Navigator
Refresh
Navigator
Show / Hide
“Browsed”
Devices
About
Function
Increases or reduces target video size so you
can view the entire contents of the target
server window without using the scroll bar.
Toggles Navigator panel from visible to
hidden.
Forces a refresh of the data displayed by the
RRC Navigator.
Toggles whether or not the RRC Navigator
displays Raritan Devices automatically
identified on the network (that do not have
pre-configured profiles associated with
them).
Displays version information about MPC and
RRC.
Standard Toolbar
The Standard Toolbar provides one-click access to the most frequentlyused commands.
¾ To display the standard toolbar:
Select View > Standard Toolbar.
45
Toolbars and Shortcuts
Button
Button
Name
New Profile
Connection
Properties
Video
Settings
Color
Calibration
Synchronize
Mouse
Refresh
Screen
Function
Creates a new Navigator entry for a Raritan
device; same results as selecting Connection à
New Profile in the menu bar.
Opens Modify Connection Properties dialog
box to manually adjust bandwidth-correlated
options (Connection Speed, Color Depth,
etc.).
Opens the Video Settings dialog box to
manually adjust video conversion
parameters.
Adjusts color settings to reduce excess color
noise.
In dual-mouse mode, forces realignment of
target server mouse pointer with Raritan
Remote Client mouse pointer.
Forces refresh of video screen.
Auto-sense
Video
Settings
Enter OnScreen Menu
Exit OnScreen Menu
Send
CTRL+ALT+
DEL
Single
Cursor Mode
Full Screen
Mode
Forces refresh of video settings (resolution,
refresh rate).
Not applicable for IP-Reach or Dominion.
Used by MPC/RRC with other Raritan
products.
Not applicable for IP-Reach or Dominion.
Used by MPC/RRC with other Raritan
products (on keyboard, press ESC)
Sends a CTRL+ALT+DEL key sequence to the
target server.
Enters Single Cursor Mode, in which the local
PC's mouse pointer no longer appears onscreen. Press CTRL+ALT+X to exit this mode.
Maximizes the screen real estate to view the
target server desktop.
46
Chapter 2: Operation
Button
Button
Name
Scaling
Show / Hide
Navigator
Refresh
Navigator
Show / Hide
“Browsed”
Devices
About
Function
Increases or reduces target video size so you
can view the entire contents of the target
server window without using the scroll bar.
Toggles Navigator panel from visible to
hidden.
Forces a refresh of the data displayed by the
RRC Navigator.
Toggles whether or not the RRC Navigator
displays Raritan Devices automatically
identified on the network (that do not have
pre-configured profiles associated with
them).
Displays version information about MPC and
RRC.
Connected Server(s) Toolbar
The Connected Server(s) Toolbar is comprised of a button for each
connected target server (port) enabling quick access to connected targets.
When you connect to a port, a button corresponding to that port is added
to the toolbar, labeled with the name of the port. When you disconnect
from a port, the corresponding button is removed from the toolbar. And
when the Raritan device is disconnected, all of the buttons
corresponding to the ports of that device are removed from the toolbar.
The default for the Connected Server(s) Toolbar is that it is enabled
(visible).
¾ To display the Connected Server(s) Toolbar (when not
already visible):
Select View > Connected Server(s) Toolbar.
47
Toolbars and Shortcuts
¾ To view the window for a target server:
Click the button for the appropriate connected target server. The
window for the corresponding port is brought forward, and the
button for the selected port is highlighted.
Note: When you click a button that is already highlighted, the corresponding
window is minimized. If you click that button again, the window is brought
forward and maximized.
Notes for Full Screen Mode
•Without getting out of full screen mode, click on the Connected
Server(s) Toolbar button to open the video window for the
appropriate target server. Please note that this action is window
swapping (not video switching).
•Buttons corresponding to windows that do not support full screen
are not shown in the toolbar (for example, serial ports, generation
one (G1) admin ports, and G1 diagnostic ports).
•When you move your local cursor to the top while in full screen
mode, the Connected Server(s) Toolbar appears.
•The Connected Server(s) Toolbar does not appear in Single Mouse
mode.
48
Chapter 2: Operation
Status Bar
The Status Bar displays session information about your connection to a
Raritan IP-Reach or Dominion unit.
•Video Sensing Status / Path Indicator: indicates the occurrence of
video sensing, during connections to target KVM Server ports.
•Bandwidth Usage Indicator: indicates how much of your total
available bandwidth is currently being used. The Connection Speed
setting, found under the Compression tab of the Connection
Properties screen, determines total available bandwidth.
•Security Indicator: indicates whether the current remote connection
is protected by encryption. Encryption requirements are set during
IP-Reach or Dominion configuration of your Raritan KVM over IP
device. When a Raritan IP-Reach or Dominion device is configured
for No encryption or SSL Authentication, NO data encryption, the
Security Indicator is represented on the Status Bar as an open lock.
When SSL authentication, data encryption or SSL authentication, SSL
encryption is selected, the Security Indicator is represented on the
Status Bar as a closed lock.
•Concurrent Connections Indicator: indicates if multiple remote users
are currently connected to the same IP-Reach or Dominion target
server on the device, showing one icon for a single connected user,
and two icons if two or more users are connected. Concurrent
connection ability can be set globally under PC share mode on the
KX Manager Security Settings screen, or set per individual user in
the Concurrent Access Mode setting on the KX Manager User
Account Settings screen. For Dominion KX II, concurrent connection
ability can be set using the PC Share Mode option in the Dominion
KX II Security Settings page: PC-Share permits concurrent access;
Private limits server access to one user at a time.
•Lock Key Indicators: indicates the status of the current target KVM
Server, with respect to the activation of the Caps-Lock, Num-Lock,
and Scroll-Lock keys. If these keys are enabled on the target server
being viewed, this affirmative status will be reflected on the Status
Bar as indicated.
Note: The Lock Key (Scroll Lock, Num Lock, Caps Lock) LEDs on your keyboard
that indicate whether the Lock Key is active may or may not be in sync with the
Lock Key Indicators on the RRC Status Bar. Please use the Status Bar as your
guide.
49
Remote KVM Console Control
Diagram Key
Video Sensing Status/Path Indicator
Bandwidth Usage Indicator
Security Indicator
Concurrent Connections Indicator
Lock Key Indicators
Remote KVM Console Control
Once you establish a connection with a Raritan IP-Reach or Dominion
KX device, that unit's icon in the Navigator expands to display all ports
enabled for remote
50
Chapter 2: Operation
Choose one of the following options to establish a remote KVM console
connection:
•Double-click on the KVM port you want to control - this method
closes any previous connection before connecting to the new port
•Right-click on the port and select Switch from the shortcut menu -
this method closes any previous connection before connecting to the
new port
•Right-click on the port and select New Connection from the shortcut
menu - this method allows you to connect to the selected port
without closing any previous connections, creating a new connection
if the device supports multiple concurrent connections
Once connected, Raritan KVM over IP devices display real-time video
output of the target server (this video is compressed and encrypted
according to the configuration settings specified by the Administrator).
You now have complete, low-level control of the KVM console as if you
were physically located next to the server.
•To close a connection, right-click on the connected device and click
Disconnect.
•To exit MPC or RRC completely, on the Connection menu, click Exit.
Keyboard Shortcut Menu
To access the MPC or RRC keyboard shortcut menu, use either the
default keyboard combination of CTRL+LEFT ALT+M or the keyboard
combination you assign (please see next section for directions on
changing the default keyboard combination). Execute any of the
commands on the shortcut menu either by pressing (on your keyboard)
the underscored letter on the button face, or by clicking the button in the
menu with your mouse cursor.
Note: You must use the LEFT ALT key on your keyboard.
51
Keyboard Shortcut Menu
To: Press CTRL+LEFT
ALT+M, and then
press:
Toggle to/from Full/Normal Screen Mode* F
Perform video Auto Sensing** A
Display connection information* I
Display or Set connection properties* P
Display or Set Video Settings* V
Refresh screen R
Color Calibrate** C
Synchronize mouse Y
Change to/from Single/Double cursor
S
mode
Send CTRL+ALT+DEL to the target system D
Send CTRL+ALT+M to the target system N
Exit the Dialog/Menu without altering the
Esc
keyboard state
* If Full Screen Mode is active, executing this command will
automatically end Full Screen Mode.
** If Full Screen Mode is active, executing this command will
automatically end Full Screen Mode only in RRC.
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Chapter 2: Operation
Windows Key and Keyboard Shortcuts in MPC
Windows Key and the Start Menu
When running MPC on a Windows JRE 1.4.2_x platform, if you press the
Windows Key
to display the Start Menu, the Start Menu will only
appear on the Client machine, the key is not sent to the Target device.
When running MPC on a Windows JRE 1.5.0_x platform, if you press the
Windows Key, the Start Menu appears both on the Client and the Target
devices. Use your mouse to manually close the Start Menu you do not
want to use.
Please note that if you do not close the Target device Start Menu
properly, any key that you touch on your keyboard (that has a Windows
Key combination function) will send that command to the Target device;
for example, if you press E, the Target device will launch a new Explorer
window; if you press D, all Target windows will be minimized so you
can view the Desktop. To close the Start Menu on the Target device, click
on the Start button or click away from the Start Menu.
Changing the Keyboard Menu Shortcut Hotkey
Combination
• Tools - Options
• New section: Keyboard Menu Shortcut Hotkey - drop down with
CTRL+LEFT ALT + [A-Z]
•The menu will change, the onscreen message will change; both take
on the newly assigned combo.
•If you forget the combo, press CTRL+LEFT ALT together and the
Keyboard Menu Shortcut Hotkey appears across the bottom of the
screen for five seconds. Press to toggle.
•In Full screen mode, need the KMSH to get back to regular view.
53
Single Mouse Mode / Dual Mouse Mode
Single Mouse Mode / Dual Mouse Mode
When remotely viewing a target server that uses a pointing device, you
will see two mouse pointers in the Remote Desktop. When your mouse
pointer lies within the Remote Desktop area of MPC or RRC, mouse
movements and clicks are directly transmitted to the target server
connected. The MPC/RRC mouse pointer, generated by the operating
system on which MPC/RRC is running, slightly leads the target server's
mouse pointer during movement, a necessary result of digital delay.
On fast LAN connections, you may want to disable the MPC/RRC mouse
pointer and view only the target server's pointer. To toggle between
these two modes, use the Keyboard Menu Shortcut Hotkey to activate
the Hot Key menu, then press the letter S on your keyboard to select
Single/Double Cursor (or press the Single Mouse Pointer mode icon in
the Toolbar).
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Chapter 2: Operation
55
Single Mouse Mode / Dual Mouse Mode
When in Dual Cursor mode, press CTRL+LEFT ALT+M and execute the
Synchronize Mouse shortcut to force realignment of the mouse pointers.
If the mouse pointers still remain out of sync, click on the Auto-Sense
Video Settings button on the Toolbar.
Auto-Sense Video Settings button
Note: When in Dual Cursor mode, if the dual mouse pointers are synchronized,
but left idle for five minutes or longer, the target mouse pointer will
automatically align itself with the upper left corner of the target window.
Execute the Synchronize Mouse command to ensure local and target mouse
pointer alignment.
Single Mouse Cursor Mode for Apple Mac target servers is now
supported for MPC. Select :Single Mouse Cursor on the Mouse menu in
MPC to enter this mode. While in this mode, the cursor will remain in
the video window for the Mac Server. To exit, type the Keyboard Menu
Shortcut Hotkey, then type “s”.
Automatic Mouse Synchronization
When in Dual Cursor mode, the system will automatically align the
mouse pointers when the cursor is inactive for 15 seconds. Enable this
feature by selecting Options from the Tools menu and clicking on the
checkbox before Auto-Sync mouse in two-cursor mode.
Mouse Synchronization Options
In addition to synchronizing mouse pointers or toggling Single Cursor
Mode, RRC's Mouse menus provide three options for syncing pointers
when in Dual Cursor mode:
•Absolute: When connected to selected Dominion KX units and
targets with USB ports, MPC will use absolute coordinates to keep
the pointers in sync.
•Intelligent: Under certain conditions, MPC can detect the target
mouse settings and synchronize the mouse pointers accordingly,
allowing the user to have mouse acceleration on the target device.
See Appendix B: Conditions for Intelligent Mouse Synchronization
for more details.
•Standard: This is the standard mouse synchronization algorithm. For
the proper target mouse settings, see the User Guide of your Raritan
KVM over IP device.
56
Please note that only Intelligent and Standard mouse are available to
MPC and RRC users working on Dominion KX units.
Chapter 2: Operation
Screen Modes
Full Screen / Target Screen Resolution
Besides a standard view, MPC and RRC provide a Full Screen view and
a Scaling option, which increase the Remote Desktop Area, making
viewing the target video easier. In MPC, this option is called Target
Screen Resolution mode and in RRC, it is called Full Screen mode.
Use the Full Screen Mode shortcut on the Toolbar to activate Full Screen
mode, or use the menu commands as described.
Note: Full Screen Mode is not available in MPC only on a Dominion KX unit
when the KX unit is under CommandCenter Secure Gateway (CC-SG) control.
MPC - Target Screen Resolution Mode
Target Screen Resolution mode removes the surrounding MPC graphical
interface (except for scrollbars) and your local desktop area, completely
filling your monitor with the target server video. Your monitor's
resolution may be adjusted to match the resolution of the target server.
To view which video resolutions your system supports, access your
computer's Control Panel from the Windows Start menu, double-click on
Display, and click on the Settings tab.
Activate Target Screen Resolution mode, once connected to a target,
from the View menu. On the View menu, click Target Screen Resolution.
If you prefer to use the Hot Key menu, press CTRL+LEFT ALT+M and
then the letter F on your keyboard to select Full/Normal Screen.
If your graphic system does not support the resolution of the target
system, you will be unable to activate Full Screen mode and a message
will appear, requesting that you change your video resolutions first.
57
Screen Modes
58
Chapter 2: Operation
Note: The CTRL+LEFT ALT+M key combination does not work for certain
target servers if you are running JRE 1.5.0_01. To return from full screen mode,
use Alt+Tab and select MPC.
RRC - Full Screen Mode
Full Screen mode removes the surrounding RRC graphical interface and
your local desktop area, filling your monitor with the video from the
target server. Your monitor's resolution will be adjusted to match the
resolution of the target server, if your graphics system supports it.
To view which video resolutions your system supports, access your
computer's Control Panel from the Windows Start menu, double-click on
Display, and click on the Settings tab.
Activate Full Screen mode, once connected to a target, from the View
menu. On the View menu, click Full Screen. If you prefer to use the Hot
Key menu, press CTRL+LEFT ALT+M and then the letter F on your
keyboard to select Full/Normal Screen.
If your graphic system does not support the resolution of the target
system, you will be unable to activate Full Screen mode and a message
will appear, requesting that you change your video resolutions first.
59
Screen Modes
60
Chapter 2: Operation
Scaling
Scaling your target window size allows you to view the entire contents
of the target server window. This feature increases or reduces the size of
the target video to fit the MPC/RRC window size and maintains aspect
ratio, so that you see the entire target server desktop while in the full
standard MPC/RRC view.
To activate Scale Video mode and increase the size of the target video
window, on the View menu, click Scale, or use the Scaling shortcut on
the Toolbar. To exit this mode and return the target window to its
previous size, on the View menu, click Scale, or click the Scaling shortcut
once again.
61
Screen Modes
Auto-Scroll
The auto-scroll feature automatically scrolls the video display in the
direction of the cursor as the cursor approaches the edge of the display.
A thin border appears around the perimeter of the Remote Desktop Area
(this border can be activated using the Tools menu). If you see scroll
bars, when you move the mouse cursor onto the border, the screen will
automatically scroll in the appropriate direction.
62
Note: Enabling Scale Video will scale the complete target video image to fit the
Remote Desktop Area as it grows or shrinks. You can combine this setting with
Target Screen Resolution for a full screen affect on targets with a higher
resolution than your desktop.
Chapter 2: Operation
Keyboard Handler
RRC sends all keystroke combinations to the target system with the
following exceptions:
•CTRL+ALT+DEL - Reboots the computer; the sequence is sent to the
local system and the Windows Security (Task Manager, Shutdown,
etc.) dialog is displayed.
•CTRL+Num Lock - This toggles the state of the Num Lock LED if the
Num Lock state of the local system disagrees with that on the target
system.
•CTRL+Caps Lock - This toggles the state of the Caps Lock LED if
Caps Lock state of the local system disagrees with that on the target
system.
•CTRL+Scroll Lock - This toggles the state of the Scroll Lock LED if
Scroll Lock state of the local system disagrees with that on the target
system.
•CTRL+LEFT ALT+M - Brings up a dialog/menu providing normal
RRC shortcuts (described below).
• Keystrokes used to generate user-defined keyboard macros.
• Print Scrn - Treated locally and copies the screen to the clipboard.
There are no other exceptions. For example, ALT+F4 closes the current
program on the target system.
63
Keyboard Handler
Keyboard Macros
IP-Reach or Dominion's Keyboard Macro feature ensures that keystroke
combinations intended for the target server are sent to, and interpreted
only by, the target server. Otherwise, they might be interpreted by the
computer on which MPC or RRC is running.
Raritan strongly suggests the use of macros for hot key combinations
since certain hot key combinations have been found to not work
properly depending on the platform and behavioral difference between
the MPC application and web browser version.
Note: This limitation applies only to MPC and not RRC.
CTRL+ALT+Delete Macro
Due to its frequent use, a CTRL+ALT+Delete macro, used to reboot the
target computer, has been pre-programmed into MPC and RRC.
Send CTRL+ALT+DEL
Sends a CTRL+ALT+DEL macro to the
target server.
Clicking on the CTRL+ALT+Delete shortcut in the Toolbar sends this key
sequence to the server or KVM switch to which you are currently
connected. In contrast, if you were to physically press the
CTRL+ALT+Delete keys while using MPC or RRC, the command would
first be intercepted by your own PC due to the structure of the Windows
operating system, instead of sending the key sequence to the target
server as intended.
Building a Keyboard Macro
These directions describe how to create a keyboard macro for the
Windows command Minimize All Windows/Show Desktop. Follow
these steps, substituting the appropriate key combination for the
command you want, to create your own macro.
For example: In Windows, pressing a keyboard macro is a shortcut that
sends a command to your PC. When connected to a target server with
MPC or RRC, a keyboard macro is one means to accomplish this task on
the target server - because pressing the key combination results in your
own client PC intercepting the command and performing it - instead of
sending the command to the target server as intended.
64
1. On the Keyboard menu, click Keyboard Macros.
Chapter 2: Operation
2. When the Keyboard Macros window appears, click Add to add a
new macro. The Add Keyboard Macro window appears.
3. Build the Keyboard Macro by editing the fields in the Add Keyboard
Macro window:
a. Type a name in the Keyboard Macro Name field. This name will
appear on the MPC or RRC Menu Bar after the macro is created.
In this example, type Minimize All Windows.
b. Optional: In the Hot-Key Combination field, select a keyboard
combination from the drop-down list. This allows you to execute
the macro with a predefined keystroke when MPC is running. In
this example, select the CTRL+ALT+1 keystroke from the dropdown list.
c. In the Keys to Press drop-down list, scroll through and select
each key for which you would like to emulate key presses - in
the order by which they are to be pressed. Click Press Key after
each selection. As each key is selected, it will appear in the Keys
to Release field. In this example, select two keys: the Windows
key and the letter D key.
65
Keyboard Handler
d. In the Keys to Release field, select each key for which you would
like to emulate key releases - in the order by which they are to be
released. Click Release Key after each selection. In this example,
both keys pressed must also be released.
e. Review the Macro Sequence field - the contents are automatically
generated depending on the Keys to Press and Keys to Release
selections. Ensure that the contents list the exact key sequence
you want. To remove a step in the sequence, select it, and click
Remove. To change the order of steps in the sequence, select the
step and click á and â to re-order the steps.
66
Chapter 2: Operation
4. Click OK to save the macro, or Cancel to close the window without
saving. Click Clear to clear all field and start over. When you click
OK, the Keyboard Macros window appears, listing the new
keyboard macro.
5. Click Close to close the window.
67
Keyboard Handler
Note: Foreign keyboard layouts are not supported when using Keyboard Macros,
except for those keys listed in the “Add Keyboard Macro” dialog for Japanese
and Korean.
Running a Keyboard Macro
Once you have created a keyboard macro, execute it from the Keyboard
menu or by using the Hot Key (keyboard) combination if you assigned
one while creating the macro.
Menu Bar Activation
When you create a macro, it appears under the Keyboard menu. Execute
the keyboard macro by clicking on its name on the Keyboard menu.
68
Hot Key Activation
If you assigned a Hot Key combination to a macro when building it, you
can execute the macro by pressing its assigned keystroke. In this
example, press the keys CTRL+ALT+1 simultaneously to minimize all
windows on a Windows target server.
Chapter 2: Operation
Connection and Video Properties
The IP-Reach and Dominion dynamic video compression algorithms
maintain KVM console usability under varying bandwidth constraints.
The IP-Reach and Dominion units optimize KVM output not only for
LAN use, but also for WAN and dialup use. These units can also control
color depth and limit video output, offering an optimal balance between
video quality and system responsiveness for any bandwidth constraint.
The following parameters in the Connection Properties and Video
Settings windows can be optimized to suit your requirements for
different operating environments.
Connection Properties
Connection
Properties
Manually adjust bandwidth-related options
(connection speed, color depth, smoothing, etc.).
¾ To set the connection properties:
1. Select Connection > Properties. In MPC, the Properties Dialog opens.
In RRC, the Modify Connection window opens.
69
Keyboard Handler
2. Update the settings in the Compression tab.
70
Chapter 2: Operation
Connection Speed: Use this setting to manually adjust the
connection speed to accommodate bandwidth constraints. IPReach and Dominion can automatically detect available
bandwidth and not limit bandwidth use; but you can also adjust
this usage according to your needs. Depending on the Raritan
device in use, different options may be available.
Auto Detect
1G Ethernet
100mb Ethernet
10mb Ethernet
1.5mb (Max DSL/T1)
1mb (Fast DSL/T1)
512 kb (Medium DSL/T1)
384 kb (Slow DSL/T1)
256 kb (Cable)
128 kb (Dual ISDN)
56 kb (ISP Modem)
33 kb (Fast Modem)
24 kb (Slow Modem)
Color Depth: IP-Reach and Dominion can dynamically adapt the
color depth transmitted to remote users in order to maximize
usability in all bandwidths. Select from among the options in the
drop-down list (depending on the Raritan device in use,
different options may be available):
15-bit RGB Color
8-bit RGB Color
4-bit Color
4-bit Gray
3-bit Gray
2-bit Gray
Black and White
Please refer to Connection Profiles (on page 19) for information
about the Progressive Update, Internet Flow Control, Smoothing
(15-bit mode only), and Frames per second (MPC only) options.
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Keyboard Handler
Important: For most administrative tasks (server monitoring,
reconfiguring, etc.), administrators do not require the full 24-bit or
32-bit color spectrum made available by most video graphics cards.
Attempting to transmit such high color depths wastes network
bandwidth.
3. Click OK to change the Connection Properties or Cancel to close the
window without saving changes.
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Chapter 2: Operation
Video Settings
Video settings can be refreshed in several ways:
• Using Video > Refresh Screen
• Directing IP-Reach or Dominion to automatically detect the video
settings (Video > Auto-sense Video Settings)
•Using the Color Calibration (on page 80) command to calibrate the
video, enhancing the colors displayed
•Changing the settings from the Video Settings screen
Video Settings
Opens Video Settings for manual
adjustment of video parameters.
¾ To change the video settings:
1. Select Video > Video Settings. The Settings window opens:
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Keyboard Handler
74
2. Update the desired settings:
Chapter 2: Operation
Noise Filter: IP Reach and Dominion can filter out the electrical
interference of video output from graphics cards. This feature
optimizes picture quality and reduces bandwidth. Higher
settings transmit variant pixels only if a large color variation
exists in comparison to the neighboring pixels. However, setting
the threshold too high can result in the unintentional filtering of
desired screen changes. Lower settings transmit most pixel
changes. Setting this threshold too low can result in higher
bandwidth use.
Note: Lower Noise Filter settings (approximately 1 to 4) are
recommended. Although higher settings will stop the needless
transmission of false color variations, true and intentional small
changes to a video image may not be transmitted.
•PLL Settings: If the video image looks extremely blurry or
unfocused, the PLL Settings for clock and phase can be adjusted
until a better image appears on the active target server.
Warning: Please exercise caution when changing the Clock
and Phase settings; doing so may result in lost or distorted
video and you may not be able to return to the previous
state. Contact Raritan Technical Support before making any
changes.
Clock: Controls how quickly video pixels are displayed
across the video screen. Changes made to clock settings
cause the video image to stretch or shrink horizontally; odd
number settings are recommended. Under most
circumstances this setting should not be changed because
the auto-detect is usually quite accurate.
Phase: Phase values range from 0 to 31 and will wrap around.
Stop at the phase value that produces the best video image
for the active target server.
•Color Settings: These settings control the brightness, contrast, and
positioning of the target server display.
Brightness Red. Controls the brightness of the red signal; range is
0 - 127.
Brightness Green. Controls the brightness of the green signal;
range is 0 - 127.
Brightness Blue. Controls the brightness of the blue signal; range
is 0 - 127.
Contrast Red: Controls the red signal contrast; range is 0 - 255.
75
Keyboard Handler
Contrast Green: Controls the green signal contrast; range is 0 -
255.
Contrast Blue: Controls the blue signal contrast; range is 0 - 255.
Horizontal Offset: Controls the horizontal positioning of the
target server display on your monitor; range is 0 - 512.
Vertical Offset: Controls the vertical positioning of the target
server display on your monitor; range is 0 - 128.
1. To preview the change prior to making the selection, check the
Preview checkbox.
2. Check the Automatic Color Calibration checkbox to enable this
feature.
3. Video Sensing: Select the video sensing mode:
Best possible video mode: IP-Reach or Dominion will perform
the full Auto Sense process when switching targets or target
resolutions. Selecting this option calibrates the video for the best
image quality.
Quick sense video mode: Selecting this option will cause IP-
Reach or Dominion to use a quick video Auto Sense in order to
show the target's video sooner. This option is especially useful
for entering a target server's BIOS configuration right after a
reboot.
4. After you change a value, click Apply.
5. Click OK to change the Video Settings or Cancel to close the window
without saving changes.
Note: Some Sun background screens, such as screens with very dark borders,
may not center precisely on certain Sun servers. Use a different background or
place a lighter colored icon in the upper left corner of the screen.
Video Settings (Generation 1 Only)
Video Settings
Opens the Video Settings dialog box to manually
adjust video conversion parameters.
1. On the Video menu, click Video Settings. The Settings window
appears.
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Chapter 2: Operation
These settings can be refreshed using the Color Calibration command,
described in the next section, by manually forcing IP-Reach or Dominion
to auto-detect the video settings (on the Video menu, click Auto-sense
Video Settings), or by changing the settings in this screen. After you
change a value, click Apply to test the setting.
•Noise Filter: IP-Reach or Dominion can filter out electrical
interference of video output from graphics cards. This feature
optimizes picture quality and reduced used bandwidth.
Note: The default Noise Filter is 4; Raritan recommends that you lower this
value to 0 (zero).
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Keyboard Handler
Higher: Noise Filter settings instruct IP-Reach or Dominion to
transmit a variant pixel of video only if a large color variation
exists in comparison to its neighbors. However, setting the
threshold too high can result in the unintentional filtering of
desired screen changes.
Lower: Noise Filter settings instruct IP-Reach or Dominion to
transmit most pixel changes. Setting this threshold too low can
result in higher bandwidth use.
Note: Lower Noise Filter settings (approximately 1 to 4) are recommended.
Although higher settings will stop the needless transmission of false color
variations, true and intentional small changes to a video image may not be
transmitted.
•Analog-to-Digital Settings: The following parameters are best left to
IP-Reach or Dominion to automatically detect (on the RRC Menu
Bar, select Video > Auto-sense Video Settings), but a brief description
of each is included here.
•PLL Settings: If the video image looks extremely blurry or
unfocused, the PLL Settings for clock and phase can be adjusted
until a better image appears on the active target server.
Clock: Horizontal sync divider to produce pixel clock. Controls
how quickly video pixels are displayed across the video screen.
Changes made to clock settings cause the video image to stretch
or shrink horizontally. Odd number settings are recommended.
Phase: Phase values range from 0 to 31 and will wrap around.
Stop at the phase value that results in the best video image for
the active target server.
•Color Settings: Gain control can be thought of as contrast
adjustment. Offset control can be thought of as brightness
adjustment.
Red Gain: Controls the amplification of the red signal.
Red Offset: Controls the bias of the red signal.
Green Gain: Controls the amplification of the green signal.
Green Offset: Controls the bias of the green signal.
Blue Gain: Controls the amplification of the blue signal.
Blue Offset: Controls the bias of the blue signal.
Link Color Controls: Makes all the gain slide adjusters move in
unison when any one color's gain slide is moved and all the
offset slide adjusters move in unison when any one color's offset
slide is moved.
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Chapter 2: Operation
•Best possible video mode: IP-Reach or Dominion will perform the
full Auto Sense process when switching targets or target resolutions.
Selecting this radio button will cause IP-Reach or Dominion to
calibrate the video for the best image quality.
•Quick sense video mode: Selecting this radio button will cause IP-
Reach or Dominion to use a quick video Auto Sense in order to show
the target's video sooner. This option is especially useful for entering
a target server's BIOS configuration right after a reboot.
1. Click OK to set Video Settings or Cancel to close the window
without saving changes.
Note: Some SUN background screens, such as screens with very dark borders,
may not center precisely on certain SUN servers. Use a different background or
place a lighter colored icon in the upper left corner of the screen.
Video Settings (KX101)
Raritan's Dominion KX101 Color Settings window varies from those of
other Dominion KX units.
1. In the Color Settings panel, adjust the following options:
Brightness: Controls the backlight on your screen.
Red Contrast: Controls the level of red tone on your screen.
Green Contrast: Controls the level green tone on your screen.
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Keyboard Handler
Blue Contrast: Controls the level of blue tone on your screen.
Click on the Link Color Controls check box to make all above
slide adjusters move in unison when any one option is moved.
2. Click OK when finished.
Color Calibration
Color
Calibration
Adjusts color settings to reduce excess color
noise.
Use the Color Calibration command if the color levels (hue, brightness,
saturation) of transmitted video images do not seem accurate. IP-Reach
or Dominion color settings remain the same when switching from one
target KVM Server to another, so you can perform Color Calibration
once to affect all connected target servers.
1. Open a remote KVM connection to any server running a graphical
user interface.
2. Ensure that a solid white color covers approximately 15% or more of
the target server's desktop (suggestion: open Microsoft Notepad and
maximize the window).
80
3. On the Video menu, click Calibrate Color. The target device screen
will update its calibration.
Chapter 2: Operation
Tip: You can also specify automatic color calibration using Tools > Options.
Refer to General Options (see "Tools Options" on page 110) for more
information.
Keyboard Type (MPC Only)
MPC will not auto-detect the type of keyboard you use, so you must
specify your keyboard type to ensure accurate keyboard mapping.
Options include US/International, French, German, Japanese and UK
English.
1. On the Video menu, click Options.
2. Click on the Keyboard Type drop-down arrow and select your
keyboard type from the list.
3. Click OK.
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Keyboard Handler
Note: Because of a limitation in the Java Runtime Environment (JRE), Fedora,
Linux, and Solaris clients receive an invalid response from Alt Gr on United
Kingdom and US International language keyboards. Fedora, Linux, and Solaris
do not pick up events for the Alt Gr key combination for Java 1.4.2 or 1.5. Java
1.6 appears to improve on this, although the keyPressed and keyReleased events
for Alt Gr still identify it as an “unknown key code”.
Also, a key pressed in combination with Alt Gr (such as on the UK keyboard Alt
Gr-4), which is the Euro symbol), will only generate a keyTyped followed by a
keyReleased event for that value, without a keyPressed event. Java 1.6 improves
upon this by filling in the keyPressed event as well.
Prerequisites for Using Virtual Media....................................................... 87
Using Virtual Media................................................................................... 88
Connecting to Virtual Media...................................................................... 89
Disconnecting Virtual Media ..................................................................... 92
File Server Setup (File Server ISO Images Only)....................................... 92
Overview
Important: Virtual Media is available for Dominion KX II only.
84
Chapter 3: Virtual Media
Virtual media extends KVM capabilities by enabling target servers to
remotely access media from the client PC and network file servers. With
this feature, media mounted on the client PC and network file servers is
essentially mounted virtually by the target server. The target server can
then read from and write to that media as if it were physically connected
to the target server itself. Virtual media can include internal and USBmounted CD and DVD drives, USB mass storage devices, PC hard
drives, and ISO images (disk images).
Virtual media provides the ability to perform additional tasks remotely,
such as:
• transferring files
• running diagnostics
• installing or patching applications
• complete installation of the operating system
This expanded KVM control eliminates most trips to the data center,
saving time and money, thereby making virtual media very powerful.
85
Overview
86
Chapter 3: Virtual Media
Prerequisites for Using Virtual Media
The following conditions must be met in order to use virtual media:
Device Permissions
•For user (s) requiring access to the virtual media, port permissions
must be set to allow virtual media access.
Client PC
•Certain virtual media options require administrative privileges on
the client PC (e.g., drive redirection of complete drives).
Note: If you are using Microsoft Vista, turn User Account Control off: Control
Panel > User Accounts > User Account Control > turn off.
If you would prefer not to change Vista account permissions, run Internet
Explorer as an administrator. To do this, click on the Start Menu, locate IE,
right click it and select Run as Administrator.
• USB 2.0 ports are both faster and preferred.
Target Server
• Target servers must support USB connected drives.
• Target servers running Windows 2000 must have all of the recent
patches installed.
87
Using Virtual Media
Using Virtual Media
With the Dominion KX II virtual media feature, you can mount up to
two drives (of different types). These drives are accessible for the
duration of the KVM session.
For example, you can mount a specific CD-ROM, use it, and then
disconnect it when you are done. The CD-ROM virtual media “channel”
will remain open, however, so that you can virtually mount another CDROM. These virtual media “channels” remain open until the KVM
session is closed.
Note: Target servers running Windows will not accept any new medium after
making a virtual media connection to an NTFS partition, until the device is
disconnected.
¾ To use virtual media:
1. Connect/attach the media to the client or network file server that you
want to access from the target server. This need not be the first step,
but it must be done prior to attempting to access this media.
2. Verify that the appropriate prerequisites (see "Prerequisites for
Using Virtual Media" on page 87)are met.
3. (File server ISO images only) If you plan to access file server ISO
images, identify those file servers and images through the Dominion
KX II Remote Console File Server Setup page (see "File Server Setup
(File Server ISO Images Only)" on page 92).
4. Open a KVM session with the appropriate target server.
5. Connect to the virtual media.
For: Select this VM option:
Local drives Connect Drive (see "For Local
Drives" on page 89)
Local CD/DVD Drives Connect CD-ROM/ISO Image (see
"For CD-ROM/DVD-ROM/ISO
Images" on page 90)
ISO Images Connect CD-ROM/ISO Image
File Server ISO Images Connect CD-ROM/ISO Image
6. Upon completion of your tasks, disconnect the virtual media (see
"Disconnecting Virtual Media" on page 92).
88
Chapter 3: Virtual Media
Connecting to Virtual Media
For Local Drives
This option mounts an entire drive; the entire drive is mounted virtually
onto the target server. Use this option for hard drives and external drives
only; it does not include network drives, CD-ROM, or DVD-ROM drives.
This is the only option for which Read-Write is available.
Note: Target servers running certain version of the Windows operating system
may not accept new mass storage connections after an NTFS-formatted
partition (e.g., the local C drive) has been redirected to them. If this occurs, close
the KX II Remote Console and reconnect before redirecting another virtual
media device. If other users are connected to the same target server, they must
also close their connections to the target server.
¾ To access a drive on the client computer:
1. From MPC, select Virtual Media > Connect Drive. The Map Virtual
Media Drive dialog opens:
2. Select the drive from the Local Drive drop-down list.
3. If you want read and write capabilities, check the Read-Write option
checkbox. This option is disabled for non-removable drives. Please
refer to the conditions when read-write is not available for more
information. When checked, you will be able to read or write the
connected USB disk.
WARNING: Enabling Read-Write access can be dangerous!
Simultaneous access to the same drive from more than one entity can
result in data corruption. If you do not require write access, leave
this option unchecked.
89
Connecting to Virtual Media
4. Click Connect. The media will be mounted on the target server
Conditions when Read-Write is not Available
Virtual media read-write is not available in the following situations:
• For all hard drives.
• When the drive is write-protected.
• When user does not have read-write port permission.
For CD-ROM/DVD-ROM/ISO Images
This option mounts CD-ROM, DVD-ROM, and ISO images.
¾ To access a CD-ROM, DVD-ROM, or ISO image:
1. From MPC, select Virtual Media > Connect CD-ROM/ISO Image. The
virtually. You can access the media just like any other drive
Map Virtual Media CD/ISO Image dialog opens:
90
2. For internal and external CD-ROM or DVD-ROM drives:
a. Select the Local CD/DVD Drive option.
Chapter 3: Virtual Media
b. Select the drive from the Local CD/DVD Drive drop-down list.
All available internal and external CD and DVD drive names
will be populated in the drop-down list.
c. Click Connect.
3. For ISO images:
a. Select the ISO Image option. Use this option when you want to
access a disk image of a CD, DVD, or hard drive. ISO format is
the only format supported.
b. Click the Browse button.
c. Navigate to the path containing the disk image you want to use
and click Open. The path is populated in the Image Path field.
d. Click Connect.
4. For remote ISO images on a file server:
a. Select the Remote Server ISO Images option.
b. Select Hostname and Image from the drop-down lists. The file
servers and image paths available are those that you configured
using the Dominion KX II Remote Console File Server Setup (see
"File Server Setup (File Server ISO Images Only)" on page 92)
page. Only items you configured using the Dominion KX II File
Server Setup page will be in the drop-down list.
c. File Server Username. Username required for access to the file
server.
d. File Server Password. Password required for access to the file
server (field is masked as you type).
e. Click Connect.
The media will be mounted on the target server virtually. You can access
the media just like any other drive.
91
Disconnecting Virtual Media
Disconnecting Virtual Media
¾ To disconnect the Virtual Media drives:
• For local drives, select Virtual Media > Disconnect Drive
• For CD-ROM, DVD-ROM, and ISO images, select Virtual Media >
Disconnect CD-ROM/ISO Image
Note: In addition to disconnecting the Virtual Media using the Disconnect
option, simply closing the KVM connection disconnects the Virtual Media as
well.
File Server Setup (File Server ISO Images Only)
Important: These steps are completed using the Dominion KX II
Remote Console.
92
Chapter 3: Virtual Media
Note: This feature is only required when using virtual media to access file server
ISO images.
Use the Dominion KX II Remote Console File Server Setup page to
designate the files server(s) and image paths that you want to access
using Dominion KX II Virtual Media. File server ISO image(s) specified
here will become available for selection in the Remote Server ISO Image
Hostname and Image drop-down lists (in the Map Virtual Media CD/ISO Image dialog (see "For CD-ROM/DVD-ROM/ISO Images" on
page 90)).
¾ To designate file server ISO images for virtual media
access:
1. Select Virtual Media from the Dominion KX II Remote Console. The
File Server Setup page opens:
2. Input information about the file server ISO images that you want to
access:
Host Name/IP Address. Host name or IP Address of the file
server.
Image Path. Full path name of the location of the ISO image.
93
File Server Setup (File Server ISO Images Only)
3. Check the Selected checkbox for all media that you want accessible
as virtual media.
4. Click Save. All media specified here will now be available for
selection in the Map Virtual Media CD/ISO Image dialog.
¾ To cancel without saving:
Click Cancel.
94
Chapter 4Administrative Functions
Note: MPC users must belong to the administrator group in order to receive
administrative permissions. MPC uses one permission: administrator or normal
user. It is only when the user belongs to the ADMIN group that they have
access to the backup/restore/restart type functions (regardless of any device user
group settings).
Although your IP-Reach or Dominion unit provides a remote interface to
administrative functions through IP-Reach or Dominion Manager, MPC
and RRC provide an interface to frequently-used administrative
functions directly from its own interface. When logged into an IP-Reach
or Dominion unit as an Administrator, you can perform the following
administrative tasks.
Note: Most of the commands below are available both in the Tools drop-down
menu and in the shortcut menu that appears when you right-click on the device
in the Navigator panel
General Options (RRC Only).................................................................... 113
95
Upgrading Device Firmware
Upgrading Device Firmware
To update a device's firmware, first connect to the device. Highlight the
device's icon in the MPC Navigator, and click on the Tools menu, click
Update and then click Update Device to perform firmware upgrades.
MPC / RRC will prompt you to locate a Raritan firmware distribution file
(*.RFP format), found on the Raritan Website Firmware Upgrades page
when available: http://www.raritan.com/support/firmwareupgrades.
Please ensure that you read all instructions included in firmware ZIP
files carefully before upgrading a device.
Note: Copy the firmware update file on the Raritan Website to a local PC before
uploading. Do not load the file from a network drive.
Changing a Password
To update your password, first connect to an IP-Reach or Dominion
target. Highlight the target's icon in the Navigator, and on the Tools
menu, click Update and then click User Password. The Change Password
window appears.
96
Change Password Window
1. Type your current password in the Old Password.
2. Type the new password in the New Password field.
3. Retype the password in the Confirm New Password field.
4. When finished, click OK.
Chapter 4: Administrative Functions
Restarting Device
Select the device in the MPC Navigator. On the Tools menu, click Restart
Device.
Backing Up Device Configuration
To download the IP-Reach or Dominion KX device configuration to your
local computer, first select the device in the MPCRRC Navigator. On the
Tools menu, click Save Device Configuration.
Restoring Device Configuration
To upload the archived IP-Reach or Dominion KX device configuration,
first select the device in the MPCRRC Navigator. On the Tools menu,
click Restore Device Configuration.
Please note that device configuration is specific to a particular device and
should not be restored to another device.
Backing Up User Configuration
To back up a unit's user configuration, first select the device in the
MPCRRC Navigator. On the Tools menu, click Save User Configuration.
Restoring User Configuration
To upload a device's archived user configuration, first select the device
in the MPCRRC Navigator. On the Tools menu, click Restore User
Configuration
Note: Use these commands to easily transfer user and group information from
one IP-Reach or Dominion KX unit to another.
97
Backup and Restore (Dominion KX II only)
Backup and Restore (Dominion KX II only)
In addition to using backup and restore for business continuity
purposes, you can use this feature as a time-saving mechanism. For
instance, you can quickly provide access to your team from another
Dominion KX II, by backing up the user configuration settings from the
KX II device in use and restoring those configurations to the new
Dominion KX II.
Note: Backups are always complete system backups. Restores can be complete or
partial depending on your selection.
98
Chapter 4: Administrative Functions
¾ To backup the entire system (both user and device
configuration):
1. Select Tools > Backup All. The Backup All dialog opens:
2. Navigate to the desired directory and give the backup file a name.
(Backup files have an extension of .rfp).
3. Click Save. A message is displayed confirming the successful
backup.
4. Click OK.
99
Backup and Restore (Dominion KX II only)
¾ To restore:
1. Select Tools > Restore Configuration. The Restore Device
Configuration dialog opens.
2. Navigate to the appropriate directory and select the backup file.
3. Click Open. The Restore Packages dialog opens:
4. Select the type of restore you want to run:
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