KX II-101
User Guide
2.0.20
Copyright © 2008 Raritan, Inc.
KX2101-v2.20-0B-E
July 2008
255-62-4031-00
This document contains proprietary information that is protected by copyright. All rights reserved. No
part of this document may be photocopied, reproduced, or translated into another language without
express prior written consent of Raritan, Inc.
© Copyright 2008 Raritan, Inc., CommandCenter®, Dominion®, Paragon® and the Raritan company
logo are trademarks or registered trademarks of Raritan, Inc. All rights reserved. Java® is a
registered trademark of Sun Microsystems, Inc. Internet Explorer® is a registered trademark of
Microsoft Corporation. Netscape® and Netscape Navigator® are registered trademarks of Netscape
Communication Corporation. All other trademarks or registered tradema rks a re the prope rty of their
respective holders.
FCC Information
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a commercial installation. This equipment generates, uses, and can
radiate radio frequency energy and if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. Operation of this equipment in a residential
environment may cause harmful interference.
VCCI Information (Japan)
Raritan is not responsible for damage to this product resulting from accident, disaster, misuse, abuse,
non-Raritan modification of the product, or other events outside of Raritan's rea son able control or not
arising under normal operating conditions.
C
U
L
US
1F61
I.T.E.
LISTED
Contents
Chapter 1 Introduction 1
What's New in the User Guide.......................................................................................................1
KX II-101 Overview........................................................................................................................2
Product Photos ..............................................................................................................................4
Product Features ...........................................................................................................................5
Interfaces.............................................................................................................................5
Network Configuration.........................................................................................................5
System Management Features ...........................................................................................5
Administration Features.......................................................................................................5
User Features......................................................................................................................6
Power...................................................................................................................................6
Video Resolution .................................................................................................................6
Mounting..............................................................................................................................6
Terminology...................................................................................................................................6
Package Contents..........................................................................................................................7
Optional Accessories.....................................................................................................................7
User Guide.....................................................................................................................................7
Related Documentation.......................................................................................................8
Chapter 2 Installation and Configuration 9
Overview........................................................................................................................................9
Default Logon Information .............................................................................................................9
Getting Started.............................................................................................................................10
Step 1: Configure the Target Server..................................................................................10
Step 2: Configure Network Firewall Settings.....................................................................16
Step 3: Connect the KX II-101...........................................................................................17
Step 4: Configure the KX II-101.........................................................................................24
Chapter 3 Working with Target Servers 32
Interfaces.....................................................................................................................................32
KX II-101 Remote Console Interface.................................................................................32
Multi-Platform Client Interface...........................................................................................41
Virtual KVM Client........................................................................................................................41
Overview............................................................................................................................41
Connecting to a KVM Target Server .................................................................................41
VKC Toolbar......................................................................................................................42
Power Controlling a KVM Target Server...........................................................................42
Disconnecting a KVM Target Server.................................................................................43
VKC Connection Properties...............................................................................................43
Connection Information .....................................................................................................45
iii
Contents
Keyboard Options..............................................................................................................46
Video Properties................................................................................................................49
Mouse Options...................................................................................................................52
VKC Virtual Media.............................................................................................................56
Tool Options ......................................................................................................................57
View Options......................................................................................................................59
Help Options......................................................................................................................59
Multi-Platform Client (MPC).........................................................................................................60
Requirements and Installation...........................................................................................60
Operation...........................................................................................................................60
Administrative Functions ...................................................................................................99
Chapter 4: Virtual Media 106
Overview....................................................................................................................................107
Prerequisites for Using Virtual Media........................................................................................110
File Server Setup (File Server ISO Images Only)......................................................................111
Connecting to Virtual Media.......................................................................................................113
Local Drives.....................................................................................................................113
Conditions when Read/Write is Not Available.................................................................114
CD-ROM/DVD-ROM/ISO Images....................................................................................114
Disconnecting Virtual Media......................................................................................................115
Chapter 5 User Management 116
User Groups...............................................................................................................................116
User Group List................................................................................................................117
Relationship Between Users and Groups .......................................................................117
Adding a New User Group...............................................................................................118
Modifying an Existing User Group...................................................................................123
Users..........................................................................................................................................123
User List...........................................................................................................................124
Adding a New User..........................................................................................................124
Modifying an Existing User..............................................................................................125
Blocking and Unblocking Users.......................................................................................125
Authentication Settings..............................................................................................................126
Implementing LDAP/LDAPS Remote Authentication......................................................127
Returning User Group Information from Active Directory Server....................................129
Implementing RADIUS Remote Authentication...............................................................130
Returning User Group Information via RADIUS..............................................................133
RADIUS Communication Exchange Specifications.........................................................133
User Authentication Process...........................................................................................135
Changing a Password................................................................................................................137
Chapter 6 Device Management 138
Network Settings........................................................................................................................138
Network Basic Settings....................................................................................................139
LAN Interface Settings.....................................................................................................140
iv
Contents
Device Services.........................................................................................................................141
Keyboard/Mouse Setup .............................................................................................................143
Serial Port Settings....................................................................................................................144
Admin Port.......................................................................................................................144
Raritan Power Strip Control.............................................................................................145
Modem.............................................................................................................................146
Date/Time Settings ....................................................................................................................148
Event Management....................................................................................................................149
Configuring Event Management - Settings......................................................................150
Event Management - Destinations ..................................................................................151
Port Configuration......................................................................................................................154
Managing KVM Target Servers (Port Page)....................................................................155
Power Control..................................................................................................................157
v
Contents
Analog KVM Switch ...................................................................................................................162
Resetting the KX II-101 Using the Reset Button .......................................................................163
Chapter 7 Managing USB Connections 165
Overview....................................................................................................................................166
Basic USB Connection Settings ................................................................................................166
Advanced USB Connection Settings.........................................................................................168
Known USB Profiles...................................................................................................................169
Chapter 8 Security Management 184
Security Settings........................................................................................................................184
Logon Limitations.......................................................................................................................185
Strong Passwords......................................................................................................................186
User Blocking.............................................................................................................................188
Encryption & Share....................................................................................................................190
Checking Your Browser for AES Encryption .............................................................................192
IP Access Control ......................................................................................................................193
Chapter 9 Maintenance 195
Audit Log....................................................................................................................................195
Device Information.....................................................................................................................196
Backup and Restore ..................................................................................................................197
Upgrading Firmware ..................................................................................................................198
Upgrade History.........................................................................................................................200
Rebooting...................................................................................................................................201
Chapter 10 Diagnostics 202
Network Interface Page .............................................................................................................202
Network Statistics Page.............................................................................................................203
Ping Host Page..........................................................................................................................206
Trace Route to Host Page .........................................................................................................206
Device Diagnostics ....................................................................................................................208
Chapter 11 Command Line Interface (CLI) 210
Overview....................................................................................................................................210
Accessing the KX II-101 Using the CLI......................................................................................211
SSH Connection to the KX II-101..............................................................................................211
SSH Access from a Windows PC....................................................................................211
SSH Access from a UNIX/Linux Workstation..................................................................212
Logging On ................................................................................................................................212
Navigation of the CLI .................................................................................................................212
CLI Prompts.....................................................................................................................213
Completion of Commands...............................................................................................213
vi
Contents
CLI Syntax -Tips and Shortcuts.......................................................................................214
Common Commands for All Command Line Interface Levels........................................214
CLI Commands..........................................................................................................................214
Diagnostics......................................................................................................................215
Configuration ...................................................................................................................216
Listports Command .........................................................................................................218
Userlist Command...........................................................................................................218
Chapter 12 CC Unmanage 219
Overview....................................................................................................................................219
Removing a KX II-101 from CC-SG Management.....................................................................220
Using CC-SG in Proxy Mode.....................................................................................................221
Appendix A Specifications 222
KX II-101 Specifications.............................................................................................................222
Supported Video Resolutions....................................................................................................223
Supported Keyboard Languages...............................................................................................224
Supported Operating Systems (Clients)....................................................................................225
Supported Browsers ..................................................................................................................225
Certified Modems.......................................................................................................................226
Connectors.................................................................................................................................226
TCP and UDP Ports Used.........................................................................................................226
Network Speed Settings ............................................................................................................228
Admin Port Pinout Information...................................................................................................229
9 Pin Pinout................................................................................................................................230
Appendix B Updating the LDAP Schema 231
Returning User Group Information.............................................................................................231
From LDAP......................................................................................................................231
From Microsoft Active Directory ......................................................................................231
Setting the Registry to Permit Write Operations to the Schema ...............................................232
Creating a New Attribute............................................................................................................232
Adding Attributes to the Class ...................................................................................................233
Updating the Schema Cache.....................................................................................................235
Editing rciusergroup Attributes for User Members.....................................................................235
Appendix C AC-DC Adapter and Rack Mount 239
AC-DC Adapter Clip Fitting........................................................................................................239
Identify the Clip Type.......................................................................................................239
Remove the Attachment Cover from AC-DC Power Adapter..........................................240
Attach the Clip to AC-DC Power Adapter........................................................................241
Bracket Installation.....................................................................................................................241
KX II-101 Bracket Parts...................................................................................................243
Attach the Brackets to KX II-101 for Horizontal Mount....................................................243
vii
Contents
Attach the Brackets to KX II-101 for Vertical Mount........................................................244
Appendix D Informational Notes 246
Java Runtime Environment (JRE) .............................................................................................246
Keyboard, Video and Mouse Notes...........................................................................................246
Sun Blade™ Video, Keyboard, and Mouse Support Limitation.......................................246
Sun Keyboard Key Support Limitations...........................................................................247
BIOS Access Limitation from a Local Keyboard..............................................................247
HP UX RX 1600 Keyboard and Mouse Configuration.....................................................248
Compaq Alpha and IBM P Server Mouse Mode Limitation.............................................248
Windows 2000 and 2003 Server Keyboard Limitations...................................................249
Index 251
viii
Chapter 1
Introduction
In This Chapter
What's New in the User Guide ..................................................................1
KX II-101 Overview....................................................................................2
Product Photos..........................................................................................4
Product Features.......................................................................................5
Terminology...............................................................................................6
Package Contents.....................................................................................7
Optional Accessories
User Guide
................................................................................................7
What's New in the User Guide
The following sections of the user guide have changed or information
has been added to based on enhancements and changes to the
equipment and/or user documentation.
• Managing USB Connections (formerly managing target server
settings). See Managing USB Connections (on page 165).
• Analog KVM Switch
page 162).
• Pinout and
to the user guide. See Specifications (on page 222).
.................................................................................7
config
uration. See Analog KVM Switch (on
su
pported operating system information has been added
Please se
changes applied to this version of the user guide.
e the rele
ase notes for a more detailed explanation of the
1
Chapter 1: Introduction
KX II-101 Overview
Thank you for purchasing the Dominion the KX II-101. The KX II-101
provides a single keyboard, video, and mouse (KVM) port for connection
to a target server and a single IP port for connection to an IP network.
Within the KX II-101 device, KVM signals from your server are converted
to IP format and compressed for transmission over an IP network.
The KX II-101 dongle form-factor makes it easy to install near the target
server, and each individual KX II-101 device has its own IP
address. Each device is powered via Power-over-Ethernet (PoE) or an
external AC-DC power pack.
The KX II-101 can operate as a standalone appliance or integrated into a
single logical solution, along with other Raritan access products, using
Raritan's CommandCenter Secure Gateway (CC-SG) manage ment unit.
2
Chapter 1: Introduction
Diagram key
KX II-101
LAN
Windows, Linux, and Sun servers
TCP/IP
LAN
Remote (network) access
3
Chapter 1: Introduction
Product Photos
Diagram key
KX II-101
Mini-USB to USB cable
Optional local port cable
4
Chapter 1: Introduction
Product Features
Interfaces
• Integrated PS/2 KVM connection
• USB connection for control and virtual media
• Serial Admin port for initial device configuration and diagnostics, as
well as use with an external modem access and Raritan power strip
control
• Ethernet LAN port supporting 10/100-base-T autosensing, full duplex
• LED network activity indicator and status
• Backlit LED power ON indicator
Network Configuration
• DHCP or static IP device address
System Management Features
• Firmware upgradable over Ethernet
• Failsafe firmware upgrade capability
• Clock that can be set manually or via synchronization with Network
Time Protocol (NTP/SNTP)
• Local, timestamped, administrator activity log SNMP V2 agent that
can be disabled by the administrator
• Support for RADIUS and LDAP/LDAPS authentication protocols
Administration Features
• Web-based management
• LDAP, Active Directory, RADIUS, or internal authentication and
authorization
• DHCP or fixed IP addressing
• Integration with Raritan's CommandCenter Secure Gateway (CC-
SG) management unit
5
Chapter 1: Introduction
User Features
• Web-based access through common browsers
• Intuitive graphical user interface (GUI)
• PC Share mode, which enables more than one remote user
• TCP communication
• English user interface
• Virtual media access
™
• Absolute Mouse Synchronization
• Plug-and-play
• 256-bit encryption of complete KVM signal, including video and
virtual media
Power
• Powered via Class 2 Power over Ethernet (PoE) provision
• Alternately powered by an external AC/DC power pack
Video Resolution
• Up to 1600X1200 at up to 60 Hz resolution
Mounting
• Rack mounting bracket
See AC-DC Adapter and Rack Mount (on page 239).
Terminology
Term Description
Target Server Server to be accessed remotely via the KX II-101
and its connected KVM configuration.
Remote PC A Windows, Linux, or Apple Macintosh® computer
used to access and control target servers
connected to the KX II-101.
Admin serial
port
Use the Admin serial port to connect to the serial
port on the PC using the included Mini-DIN to DB9
cable. Then use a standard emulation software
package (for example, HyperTerminal) to access
the Admin serial port. The Admin serial port is used
for network configuration.
6
Chapter 1: Introduction
Term Description
Local User port Enables a user in immediate proximity to the target
server to use the native keyboard and mouse
without unplugging the KX II-101.
Virtual media Enables a KVM target server to remotely access
media from client PC and network file servers.
Package Contents
Each KX II-101 device ships with:
• KX II-101 - KVM over IP
• USB Type A to Type B miniconnector
• Power Adaptor Kit - AC-DC 6VDC
• Three additional power outlet plugs for worldwide use
• Mini-DIN to DB9 serial cable
• Mounting bracket kit
• CD containing the Raritan User Guide & Quick Setup Guide
• Printed Quick Setup Guide
• Printed application release notes (if applicable)
• Printed technical notes (if applicable)
Optional Accessories
• DB15 to PS/2 and VGA Local User Cable
See Connectors (on page 226).
User Guide
The KX II-101 User Guide provides information on how to install, set up,
and configure the KX II-101. It also includes information on accessing
target servers and power strips, using virtual media, managing users and
security, and maintaining and diagnosing the KX II-101.
7
Chapter 1: Introduction
Related Documentation
The KX II-101 User Guide is accompanied by a KX II-101 Quick Setup
Guide, which can be found on the CD included with the device or on the
Support page of Raritan's website (www.raritan.com). Installation
requirements and instructions for client applications used with the KX II101 can be found in the KVM and Serial Client User Guide, also found
on the Raritan website. Where applicable, specific client functions used
with the KX II-101 are included in this user guide.
8
Chapter 2
Overview
Installation and Configuration
In This Chapter
Overview....................................................................................................9
Default Logon Information.........................................................................9
Getting Started ........................................................................................10
This chapter describes how to install and configure the KX II-101.
Installation and configuration consists of the following steps:
• Step 1: Configure the Target Server (on page 10)
• Step 2: Con
• Step 3: Con
• Step 4: Con
figure Network Firewall Settings (on page 16)
nect the KX II-101 (on page 17)
figure the KX II-101 (on page 24)
Before installi
first configure the target server you want to access via the KX II-101.
Note that the following configuration requirements apply only to the
target server, not to the computers that you will be using to access the
KX II-101 remotely.
ng the KX II-101, in order to ensure optimum performance,
Default Logon Information
Default Value
User name The default user name is admin. This user has
administrative privileges.
Password The default password is raritan.
Passwords are case sensitive and must be entered
in the exact case combination in which they were
created. For example, the default password raritan
must be entered entirely in lowercase letters.
The first time you start the KX II-101, you are
required to change the default password.
IP address The KX II-101 ships with the default IP address of
192.168.0.192.
Important: For backup and business continuity purposes, it is
strongly recommended that you create a backup administrator
user name and password and keep that information in a secure
location.
9
Chapter 2: Installation and Configuration
Getting Started
KX II-101 users with Microsoft Internet Explorer version 6 or Windows
2000 must upgrade to Service Pack 4 (SP4) or higher.
The KX II-101 ships with a static default IP address. On a network
without a DHCP server, you must configure a new static IP address, net
mask, and gateway address using either the KX II-101 serial admin
console or the KX II-101 Remote Console.
See Assigning an IP Address (on page 25) for information on assigning
an IP addre
Configure the KX II-101 Using a Terminal Emulation Program
(Optional) (on page 29) for information on setting an IP address using
the Serial Ad
Step 1: Configure the Target Server
Before installing the KX II-101, first configure the target server you want
to access via the KX II-101 in order to ensure optimum performance.
Note that the following configuration requirements apply only to the
target server, not to the computers that you will be using to access the
KX II-101 remotely.
s
s to the KX II-101 using the Remote Console. See
min Co
nsole.
Setting the Server Video Resolution
For optimal bandwidth efficiency and video performance, a target server
running a graphical user interface such as Windows, X-Windows,
Solaris, and KDE should be configured with desktop backgrounds set to
a predominantly solid, light-colored graphic. Backgrounds featuring
photos or complex gradients should be avoided.
Ensure that the server's video resolution and refresh rate are supported
by the KX II-101 and that the signal is non-interlaced. The KX II-101
supports the following video resolutions:
Resolutions
640x350 @70 Hz 720x400 @85 Hz 1024x768 @90 Hz
640x350 @85 Hz 800x600 @56 Hz 1024x768 @100 Hz
640x400 @56 Hz 800x600 @60 Hz 1152x864 @60 Hz
640x400 @84 Hz 800x600 @70 Hz 1152x864 @70 Hz
640x400 @85 Hz 800x600 @72 Hz 1152x864 @75 Hz
640x480 @60 Hz 800x600 @75 Hz 1152x864 @85 Hz
10
Chapter 2: Installation and Configuration
Resolutions
640x480 @66.6 Hz 800x600 @85 Hz 1152x870 @75.1 Hz
640x480 @72 Hz 800x600 @90 Hz 1152x900 @66 Hz
640x480 @75 Hz 800x600 @100 Hz 1152x900 @76 Hz
640x480 @85 Hz 832x624 @75.1 Hz 1280x960 @60 Hz
640x480 @90 Hz 1024x768 @60 Hz 1280x960 @85 Hz
640x480 @100 Hz 1024x768 @70 Hz 1280x1024 @60 Hz
640x480 @120 Hz 1024x768 @72 Hz 1280x1024 @75 Hz
720x400 @70 Hz 1024x768 @75 Hz 1280x1024 @85 Hz
720x400 @84 Hz 1024x768 @85 Hz 1600x1200 @60 Hz
Sun™ Video Resolution
Sun systems have two resolution settings, a command line resolution
and a GUI resolution. For information about the resolutions supported by
the KX II-101, see Setting the Server Video Resolution (on page 10).
ort
Note: If none of the supp
ed resolutions work, make sure the monitor is
multisync. Some monitors will not work with an H&V sync.
Command Line Resolution
To check the command line resolution:
1. Run the following command as the root: # eeprom output-device
To change the command line resolution:
1. Run the following command: # eeprom output-
device=screen:r1024x768x75 where 1024x768x75 is any resolution
that the KX II-101 supports.
2. Restart the computer.
GUI Resolution/32 Bit
To check the GUI resolution on 32 bit cards:
1. Run the following command: # /usr/sbin/pgxconfig –prconf
To change the GUI resolution on 32 bit cards:
1. Run the following command: # /usr/sbin/pgxconfig –
res1024x768x75 where 1024x768x75 is any resolution that the KX II101 supports.
2. Restart the computer.
11
Chapter 2: Installation and Configuration
GUI Resolution/64 Bit
To check the GUI resolution on 64 bit cards:
1. Run the following command: # /usr/sbin/m64config –prconf
To change the resolution on 64 bit cards:
1. Run the following command: # /usr/sbin/m64config –
res1024x768x75 where 1024x768x75 is any resolution that the KX II101 supports.
2. Restart the computer.
GUI Resolution/Solaris 8
To check the resolution on Solaris 8 for 32 bit and 64 bit cards:
1. Run the following command: # /usr/sbin/fbconfig –prconf
To change the resolution on Solaris 8 for 32 and 64 bit cards:
1. Run the following command: # /usr/sbin/fbconfig –res1024x768x75
where 1024x768x75 is any resolution that the KX II-101 supports.
2. Restart the computer.
Mouse Modes
The KX II-101 operates in several mouse modes: Absolute Mouse
Synchronization™, Intelligent Mouse mode (do not use an animated
mouse), and Standard Mouse mode.
Mouse parameters do not have to be altered for Absolute Mouse
Synchronization. For both the Standard and Intelligent Mouse modes,
mouse parameters must be set to specific values, which are described in
this section.
Mouse configurations will vary on different target operating systems.
Consult your OS documentation for additional details.
Windows 2000® Settings
To configure the mouse:
1. Choose Start > Control Panel > Mouse.
2. On the Motion tab, set the acceleration to None and set the mouse
motion speed setting to exactly the middle speed. Click OK.
To disable transition effects:
1. Select the Display option from Control Panel.
2. On the Effects tab, deselect the Use the following transition effect for
menus and tooltips checkbox. Click OK.
12
Chapter 2: Installation and Configuration
Windows XP®/Windows 2003® Settings
To configure the mouse:
1. Select Start > Control Panel > Mouse.
2. On the Pointer Options tab in the Motion group, set the mouse
motion speed setting to exactly the middle speed and deselect the
Enhanced pointer precision checkbox. Click OK.
To disable transition effects:
1. Select Start > Control Panel > Display.
2. On the Appearance tab, click the Effects button.
3. Deselect the Use the following transition effect for menus and
tooltips checkbox. Click OK.
Windows 2000 and XP Setting Notes
For a target server running Windows 2000 or XP, you may want to create
a username to be used only for remote connections through the KX II-
101. This allows you to keep the Target Server's slow mouse pointer
motion/acceleration settings exclusive to the KX II-101 connection only,
as other users may desire faster mouse speeds.
Windows 2000 or XP login screens revert to preset mouse parameters
that differ from those suggested for optimal KX II-101 performance.
Therefore, mouse sync will not be optimal at these screens. If you are
comfortable adjusting the registry on Windows target servers, you can
obtain better KX II-101 mouse synchronization at login screens by using
the Windows registry editor to change the following settings:
• Default user mouse motion speed = 0; mouse threshold 1= 0; mouse
threshold 2 = 0.
Windows Vista® Settings
To configure the mouse:
1. Select Start > Settings > Control Panel > Mouse.
2. On the Pointer Options tab in the Motion group, set the mouse
motion speed setting to exactly the middle speed and deselect the
Enhanced pointer precision option. Click OK.
To disable animation and fade effects:
1. Select Start > Settings >Control Panel > System > Advanced system
settings. The System Properties dialog appears.
2. Click the Advanced tab and click the Settings button in the
Performance group. The Performance Options dialog appears.
3. Under Custom options, deselect the following checkboxes:
13
Loading...