Raritan Computer Home Security System User Manual
CommandCenter Secure Gateway
Administrators Guide
Release 4.3
Copyright © 2010 Raritan, Inc.
CCA-0K-v4.3-E
December 2009
255-80-5140-00
This document contains proprietary information that is protected by copyright. All rights reserved. No
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FCC Information
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a commercial installation. This equipment generates, uses, and can
radiate radio frequency energy and if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. Operation of this equipment in a residential
environment may cause harmful interference.
VCCI Information (Japan)
Raritan is not responsible for damage to this product resulting from accident, disaster, misuse, abuse,
non-Raritan modification of the product, or other events outside of Raritan's rea son able control or not
arising under normal operating conditions.
Contents
What's New in the CC-SG Administrators Guide xvi
Chapter 1 Introduction 1
Prerequisites..................................................................................................................................1
Terminology/Acronyms..................................................................................................................2
Client Browser Requirements........................................................................................................4
Chapter 2 Accessing CC-SG 5
Browser-Based Access via the CC-SG Admin Client....................................................................5
JRE Incompatibility..............................................................................................................6
Thick Client Access........................................................................................................................6
Install the Thick Client .........................................................................................................6
Use the Thick Client ............................................................................................................7
CC-SG Admin Client......................................................................................................................8
Chapter 3 Getting Started 10
Confirming IP Address.................................................................................................................10
Setting CC-SG Server Time ........................................................................................................10
Checking the Compatibility Matrix ...............................................................................................11
Checking and Upgrading Application Versions ...........................................................................11
Chapter 4 Configuring CC-SG with Guided Setup 13
Before You Use Guided Setup ....................................................................................................13
Associations in Guided Setup......................................................................................................14
Create Categories and Elements ......................................................................................14
Device Setup................................................................................................................................14
Discover and Add Devices ................................................................................................15
Creating Groups...........................................................................................................................16
Add Device Groups and Node Groups..............................................................................16
User Management .......................................................................................................................18
Add User Groups and Users .............................................................................................19
Chapter 5 Associations, Categories, and Elements 21
About Associations ............................................................................................................. .........21
Association Terminology ...................................................................................................21
Associations - Defining Categories and Elements............................................................21
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How to Create Associations ..............................................................................................22
Adding, Editing, and Deleting Categories and Elements.............................................................22
Add a Category..................................................................................................................22
Delete a Category..............................................................................................................23
Add an Element.................................................................................................................23
Adding Categories and Elements with CSV File Import..............................................................23
Categories and Elements CSV File Requirements ...........................................................24
Sample Categories and Elements CSV File......................................................................25
Import Categories and Elements.......................................................................................25
Export Categories and Elements.......................................................................................26
Chapter 6 Devices, Device Groups, and Ports 27
Viewing Devices...........................................................................................................................28
The Devices Tab................................................................................................................28
Device and Port Icons .......................................................................................................28
Port Sorting Options ..........................................................................................................29
Device Profile Screen........................................................................................................30
Topology View...................................................................................................................31
Right Click Options in the Devices Tab.............................................................................32
Searching for Devices..................................................................................................................32
Wildcards for Search .........................................................................................................32
Wildcard Examples............................................................................................................32
Discovering Devices ....................................................................................................................33
Adding a Device...........................................................................................................................34
Add a KVM or Serial Device..............................................................................................34
Add a PowerStrip Device...................................................................................................36
Add a Dominion PX Device...............................................................................................36
Editing a Device...........................................................................................................................37
Editing a PowerStrip Device or a Dominion PX Device...............................................................37
Adding Notes to a Device Profile.................................................................................................38
Adding Location and Contacts to a Device Profile ......................................................................38
Deleting a Device.........................................................................................................................39
Configuring Ports.........................................................................................................................39
Configure a Serial Port......................................................................................................39
Configure a KVM Port........................................................................................................40
Nodes Created by Configuring Ports.................................................................................40
Editing a Port ...............................................................................................................................41
Deleting a Port.............................................................................................................................42
Configuring a Blade Chassis Device Connected to KX2.............................................................42
Blade Chassis Overview....................................................................................................42
Add a Blade Chassis Device.............................................................................................43
Edit a Blade Chassis Device .............................................................................................46
Delete a Blade Chassis Device.........................................................................................47
Move a Blade Chassis Device to a Different Port .............................................................47
Restore Blade Servers Ports to Normal KX2 Ports.....................................................................47
Bulk Copying for Device Associations, Location and Contacts...................................................48
Device Group Manager................................................................................................................49
Device Groups Overview...................................................................................................49
Add a Device Group..........................................................................................................50
Edit a Device Group ..........................................................................................................53
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Contents
Delete a Device Group......................................................................................................54
Adding Devices with CSV File Import..........................................................................................54
Devices CSV File Requirements.......................................................................................55
Sample Devices CSV File .................................................................................................58
Import Devices...................................................................................................................58
Export Devices...................................................................................................................59
Upgrading a Device .....................................................................................................................59
Backing Up a Device Configuration.............................................................................................60
Restoring Device Configurations.................................................................................................61
Restore a Device Configuration (KX, KSX, KX101, SX, IP-Reach)..................................61
Restore All Configuration Data Except Network Settings to a KX2, KSX2, or KX2-101
Device......................................................................................................................... .......62
Restore Only Device Settings or User and User Group Data to a KX2, KSX2, or KX2-101
Device......................................................................................................................... .......62
Restore All Configuration Data to a KX2, KSX2, or KX2-101 Device ...............................63
Save, Upload, and Delete Device Backup Files................................................................63
Copying Device Configuration.....................................................................................................64
Restarting a Device......................................................................................................................65
Pinging the Device.......................................................................................................................65
Pausing CC-SG's Management of a Device................................................................................65
Resuming Management...............................................................................................................65
Device Power Manager................................................................................................................66
Launching a Device's Administrative Page..................................................................................66
Disconnecting Users....................................................................................................................67
Special Access to Paragon II System Devices............................................................................67
Paragon II System Controller (P2-SC) ..............................................................................67
IP-Reach and UST-IP Administration................................................................................68
Chapter 7 Managed Powerstrips 69
Configuring Powerstrips that are Managed by Another Device in CC-SG..................................70
Configuring PowerStrips Connected to KX, KX2, KX2-101, KSX2, and P2SC...........................71
Add a PowerStrip Device Connected to a KX, KX2, KX2-101, KSX2, or P2SC Device...71
Move a KX, KX2, KX2-101, KSX2, or P2SC's PowerStrip to a Different Port...................71
Delete a PowerStrip Connected to a KX, KX2, KX2-101, KSX2, or P2SC Device...........72
Configuring PowerStrips Connected to SX 3.0 and KSX ............................................................72
Add a PowerStrip Connected to an SX 3.0 or KSX device ...............................................72
Delete a PowerStrip Connected to an SX 3.0 or KSX Device...........................................73
Change a PowerStrip's Device or Port Association (SX 3.0, KSX)...................................73
Configuring Powerstrips Connected to SX 3.1 ............................................................................74
Add a Powerstrip Connected to an SX 3.1 Device............................................................74
Move an SX 3.1's Powerstrip to a Different Port...............................................................75
Delete a PowerStrip Connected to an SX 3.1 Device.......................................................75
Configuring Outlets on a Powerstrip............................................................................................75
Chapter 8 Nodes, Node Groups, and Interfaces 77
Nodes and Interfaces Overview...................................................................................................77
About Nodes......................................................................................................................77
Node Names......................................................................................................................78
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Contents
About Interfaces.................................................................................................................78
Viewing Nodes.............................................................................................................................78
Nodes Tab.........................................................................................................................78
Node Profile.......................................................................................................................79
Node and Interface Icons ..................................................................................................81
Service Accounts.........................................................................................................................82
Service Accounts Overview...............................................................................................82
Add, Edit, and Delete Service Accounts............................................................................83
Change the Password for a Service Account....................................................................83
Assign Service Accounts to Interfaces..............................................................................84
Adding, Editing, and Deleting Nodes...........................................................................................85
Add a Node........................................................................................................................85
Nodes Created by Configuring Ports.................................................................................86
Edit a Node........................................................................................................................86
Delete a Node....................................................................................................................86
Adding Location and Contacts to a Node Profile.........................................................................87
Adding Notes to a Node Profile ...................................................................................................87
Configuring the Virtual Infrastructure in CC-SG ..........................................................................88
Terminology for Virtual Infrastructure................................................................................88
Virtual Nodes Overview.....................................................................................................89
Add a Control System with Virtual Hosts and Virtual Machines........................................89
Add a Virtual Host with Virtual Machines ..........................................................................91
Edit Control Systems, Virtual Hosts, and Virtual Machines...............................................94
Delete Control Systems and Virtual Hosts........................................................................95
Delete a Virtual Machine Node..........................................................................................96
Delete a Virtual Infrastructure............................................................................................96
Synchronizing the Virtual Infrastructure with CC-SG...................................................................96
Synchronize the Virtual Infrastructure ...............................................................................96
Enable or Disable Daily Synchronization of the Virtual Infrastructure...............................97
Reboot or Force Reboot a Virtual Host Node..............................................................................97
Accessing the Virtual Topology View...........................................................................................98
Connecting to a Node..................................................................................................................98
Pinging a Node ............................................................................................................................99
Adding, Editing, and Deleting Interfaces......................................................................................99
Add an Interface ................................................................................................................99
Edit an Interface ..............................................................................................................108
Delete an Interface ..........................................................................................................109
Bookmarking an Interface..........................................................................................................109
Configuring Direct Port Access to a Node.................................................................................110
Bulk Copying for Node Associations, Location and Contacts ...................................................110
Using Chat.................................................................................................................................111
Adding Nodes with CSV File Import ..........................................................................................112
Nodes CSV File Requirements........................................................................................113
Sample Nodes CSV File..................................................................................................122
Import Nodes...................................................................................................................122
Export Nodes...................................................................................................................123
Adding, Editing, and Deleting Node Groups..............................................................................124
Node Groups Overview...................................................................................................124
Add a Node Group...........................................................................................................124
Edit a Node Group...........................................................................................................128
Delete a Node Group.......................................................................................................128
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Contents
Chapter 9 Users and User Groups 129
The Users Tab...........................................................................................................................130
Default User Groups..................................................................................................................131
CC Super-User Group.....................................................................................................131
System Administrators Group..........................................................................................131
CC Users Group..............................................................................................................131
Adding, Editing, and Deleting User Groups...............................................................................132
Add a User Group............................................................................................................132
Edit a User Group............................................................................................................133
Delete a User Group........................................................................................................134
Limit the Number of KVM Sessions per User............................................................................135
Configuring Access Auditing for User Groups...........................................................................135
Adding, Editing, and Deleting Users..........................................................................................136
Add a User.......................................................................................................................136
Edit a User.......................................................................................................................137
Delete a User...................................................................................................................138
Assigning a User to a Group......................................................................................................139
Deleting a User From a Group...................................................................................................139
Adding Users with CSV File Import ...........................................................................................140
Users CSV File Requirements.........................................................................................140
Sample Users CSV File...................................................................................................144
Import Users....................................................................................................................144
Export Users....................................................................................................................145
Your User Profile........................................................................................................................145
Change your password....................................................................................................145
Change your name..........................................................................................................146
Change your default search preference..........................................................................146
Change the CC-SG default font size...............................................................................146
Change your email address.............................................................................................146
Change the CC-SG Super User's Username..................................................................147
Logging Users Out.....................................................................................................................147
Bulk Copying Users ...................................................................................................................148
Chapter 10 Policies for Access Control 149
Adding a Policy..........................................................................................................................150
Editing a Policy ..........................................................................................................................151
Deleting a Policy........................................................................................................................152
Support for Virtual Media...........................................................................................................153
Assigning Policies To User Groups...........................................................................................153
Chapter 11 Custom Views for Devices and Nodes 154
Types of Custom Views.............................................................................................................154
View by Category ............................................................................................................154
Filter by Node Group.......................................................................................................154
Filter by Device Group.....................................................................................................154
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