This document contains proprietary information that is protected by copyright. All rights reserved. No
part of this document may be photocopied, reproduced, or translated into another language without
express prior written consent of Raritan, Inc.
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a commercial installation. This equipment generates, uses, and can
radiate radio frequency energy and if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. Operation of this equipment in a residential
environment may cause harmful interference.
VCCI Information (Japan)
Raritan is not responsible for damage to this product resulting from accident, disaster, misuse, abuse,
non-Raritan modification of the product, or other events outside of Raritan's reasonable control or not
arising under normal operating conditions.
If a power cable is included with this product, it must be used exclusively for this product.
What's New in EMX Help ......................................................................... iii
Product Models ......................................................................................... iv
Product Features ....................................................................................... v
Package Contents .................................................................................... vi
Chapter 1
Introduction
Chapter 1: Introduction
2
Overview
The EMX device provides a rack management solution that combines
both asset management and environmental monitoring capabilities.
With asset management capability, you can remotely track the location of
IT equipment after tagging the IT devices electronically. This feature is
especially useful when there are hundreds of IT devices to administer.
The following items are required for setting up an asset management
system:
Raritan asset tags: You tag an IT device by sticking an electronic
asset tag on it
Raritan asset management sensors (asset sensors): Each asset
sensor transmits the tag and position information to the EMX device
An EMX device: You can remotely locate each tagged IT device
through the EMX device.
With Raritan environmental sensors connected to the EMX device, you
can remotely monitor environmental conditions such as temperature or
humidity in the data center or server room.
With a Logitech® QuickCam® Pro 9000 webcam connected, a simple
camera and video surveillance system is built, displaying the real-time
snapshots or videos inside the server room or data center to enhance
monitoring and security.
Events and actions that are triggered when an event occurs are
supported by the EMX. Specifically, email messages, log events, syslog
messages, webcam snapshots, SNMP traps and SMS messages can be
triggered when the events you define occur. Custom messages can be
configured for email messages, and images captured by the webcam
can be sent to users via email.
In addition, the EMX device integrates with a Schroff® LHX-20 or LHX-40
heat exchanger, which draws warm air into the air/water heat exchanger
to cool the air. This integration provides a solution for remotely
monitoring the heat exchanger. EMX can also be used in conjunction
with Raritan's data center management application, dcTrack™.
This user guide describes the following models:
EMX2-111
EMX2-888
iii
What's New in EMX Help
The following sections have changed or information has been added to
the EMX Help based on enhancements and changes to the equipment
and/or user documentation.
Support for SNMPv2c and SNMPv3 traps and informs - see
Configuring the SNMP Settings, Traps and Informs (on page 85)
Restrictive Service Agreement (security banner) support - see
Enabling and Editing the Security Banner (Restrictive Service
Agreement Banner) (on page 129)
Support for AMS-M2-Z Asset Sensors - see Connecting AMS-M2-Z
Asset Sensors (Optional) (on page 28)
Support for Logitech® QuickCam Deluxe for Notebooks and Logitech
QuickCam Communicate MP webcams. See Webcams (on page
184)
Setting up alternate webcam snapshot image storage locations. See
Configuring Webcam Storage (on page 186)
Support for the PowerLogic® PM710 power meter. See PowerLogic
PM710 (on page 198)
Support for device USB cascading. See EMX and PX2 PDU
Cascading Connections (on page 162)
Configurable units of measure for individual and all users. See
Setting Up User Preferences (Units of Measure) (on page 67) and
Setting Up Default User Preferences (Units of Measure) (on page
67) respectively
Enhanced bulk configuration feature. See Setting Up an EMX Using
Bulk Configuration (on page 94)
Enhanced back and restore feature. See Backup and Restore the
EMX Device Settings (on page 96)
Support for SSL certificates that are part of a chain. See Setting Up
an SSL Certificate (on page 118)
Additional email and SMS placeholder information. See. Email and
SMS Message Placeholders (on page 145)
Redesigned event and action dialog box for easier rule and action
creation. See Event Rules and Actions (on page 131)
Information on integrating EMX and asset management sensors with
Raritan's data center management application dcTrack®. See
Integrating EMX and Asset Management Sensors with dcTrack
(on page 340)
Please see the Release Notes for a more detailed explanation of the
changes applied to this version of the EMX.
Chapter 1: Introduction
iv
Product Models
The EMX devices include two models: EMX2-111 and EMX2-888.
Different models are functionally identical, but vary in the size and total
number of ports.
EMX2-111
EMX2-111 is a Zero U model with the following ports and components:
1 Sensor port
1 Feature port
1 RS-485 port
2 USB ports (1 USB-A and 1 USB-B)
1 RS-232 port
1 Ethernet port
1 LCD display
Control buttons
EMX2-888
EMX2-888 is a 1U model with the following ports and components:
8 Sensor ports
8 Feature ports
8 RS-485 ports
3 USB ports (2 USB-A and 1 USB-B)
1 RS-232 port
1 Ethernet port
1 LCD display
Control buttons
Contact closure sensor termination
Introduction
v
Product Features
In general, the EMX features include:
The ability to remotely track the location of each IT equipment that is
electronically tagged using Raritan asset tags
LED color change on the asset sensor to distinguish between
detected and undetected asset tags
Support for a maximum of 10-meter cabling on the EMX-888 and 1-
meter cabling for the EMX-111 for each connected asset sensor
The ability to monitor environmental factors such as external
temperature and humidity
User-specified location attributes for environmental sensors
The ability to display temperatures in Celsius or Fahrenheit, height in
meters or feet, and pressure in Pascal or psi according to user
credentials
Support for a maximum of 130 environmental sensors for the EMX-
888 and 16 for the EMX-111
Support for cascading AMS devices and/or PX2 devices connected
to the EMX
Support for SNMP v1, v2, and v3
The ability to send traps and informs using the SNMP protocol
The ability to configure and set values through SNMP
Support for SSH and Telnet services
For SSH, both password and public key authentications are
supported
Service Advertisement support
The ability to save one EMX device's configuration settings and then
deploy those settings to other identical EMX devices
Support for the tilt sensor implemented on the Raritan asset sensors
Wireless connection via a Raritan-provided wireless USB LAN
adapter
The ability to visually monitor the data center environment through a
connected Logitech® webcam. See Webcams (on page 184) for
supported Logitech makes and models.
Support for webcam images sent via email to designated recipients
Support of Cinterion® MC52iT and MC55iT GSM modems, which
allow you to send customized SMS messages to designated
recipients for specific events
Support for select models of the Schneider PM710 via Modbus
The ability to send emails, log details, and/or set SNMP traps for
specific events
Chapter 1: Introduction
vi
Package Contents
The ability to monitor a connected Schroff® LHX-20 or LHX-40 heat
exchanger
The ability to diagnose the network, such as pinging a host or listing
TCP connections
The ability to monitor sever accessibility
Full disaster recovery option in case of a catastrophic failure during a
firmware upgrade
The following describes the equipment shipped with an EMX device. If
anything is missing or damaged, contact the local dealer or Raritan
Technical Support for help.
The EMX device
Power cord
Bracket pack and screws
Asset sensors (optional)
Asset tags (optional)
7
In This Chapter
Before You Begin ...................................................................................... 7
Mounting the EMX Device ......................................................................... 7
Connecting the EMX to a Power Source ................................................. 11
Configuring the EMX ............................................................................... 11
Connecting Differential Air Pressure Sensors ......................................... 40
Connecting a Logitech Webcam (Optional) ............................................. 41
Connecting a Schroff LHX Heat Exchanger (Optional) ........................... 41
Chapter 2
Installing and Configuring the EMX
Device
Before You Begin
Prepare the installation site. Make sure the installation area is clean and
not exposed to extreme temperatures or humidity. Allow sufficient space
around the EMX for cabling and asset sensor connections.
Mounting the EMX Device
Depending on the model you purchased, the way to mount an EMX
device varies.
Chapter 2: Installing and Configuring the EMX Device
8
Mounting a Zero U EMX Device
This section describes how to mount a Zero U EMX device using Lbrackets and two buttons.
To mount Zero U models using L-brackets and two buttons:
1. Align the two edge slots of the L-bracket with the two screw holes on
the top of the EMX device.
2. Screw the L-bracket to the device and ensure the bracket is fastened
securely.
3. Repeat Steps 1 to 2 to screw another L-bracket to the bottom of the
device.
4. After both L-brackets are installed on the device, you can choose
either of the following ways to mount the device in the rack.
Using rack screws, fasten the device to the rack through two
identical holes near the edge of each L-bracket.
Chapter 2: Installing and Configuring the EMX Device
9
Mount the device by screwing a mounting button in the back
center of each L-bracket and then having both buttons engage
the mounting holes in the rack. The recommended torque for the
button is 1.96 N·m (20 kgf·cm).
Mounting a 1U EMX Device
Using the appropriate brackets and tools, fasten the 1U EMX device to
the rack or cabinet.
To mount the 1U EMX device:
1. Attach one rackmount bracket to one side of the EMX device.
a. Align the oval-shaped holes of the rackmount bracket with the
threaded holes on one side of the EMX device.
b. Secure the rackmount bracket with Raritan-provided screws.
Note: The appropriate oval-shaped hole locations of the rackmount
bracket may vary according to the threaded holes on you model.
2. Repeat Step 1 for securing the other rackmount bracket to the other
side of the EMX.
Chapter 2: Installing and Configuring the EMX Device
10
3. Insert one end of the cable-support bar into the L-shaped hole of the
rackmount bracket, and align the hole on the end of the bar with the
threaded hole adjacent to the L-shaped hole.
4. Secure the cable-support bar with one of the Raritan-provided cap
screws.
5. Repeat Steps 3 to 4 to secure the other end of the cable-support bar
to the other rackmount bracket.
6. Mount the EMX device on the rack by securing the rackmount
brackets' ears to the rack's front rails with your own screws, bolts,
cage nuts, or the like.
Chapter 2: Installing and Configuring the EMX Device
11
Connecting the EMX to a Power Source
If your EMX device is designed to use a cable retention clip, install the
clip before connecting a power cord. A cable retention clip prevents the
connected power cord from coming loose or falling off.
The use of cable retention clips is highly recommended for regions with
high seismic activities, and environments where shocks and vibrations
are expected.
To connect the EMX device to a power source:
1. Install the cable retention clip by inserting both ends into the tiny
holes on two hexagon screws adjacent to the power socket.
2. Plug one end of the Raritan-provided power cord into the power
socket, and press the cable retention clip toward the power cord until
it holds the cord firmly.
3. Connect the other end of the power cord to an appropriate power
source.
Configuring the EMX
To configure the EMX device:
1. Connect the EMX device to a computer via a serial or USB
connection.
Chapter 2: Installing and Configuring the EMX Device
12
2. Connect the EMX device to the network via a wired or wireless
connection.
3. Configure the EMX device using the command line interface.
Connecting the EMX to a Computer
To configure the EMX using a computer, it must be connected to the
computer with an RS-232 serial interface. The computer must have a
communications program such as HyperTerminal or PuTTY.
If your computer does not have a serial port, use a regular USB cable to
connect the EMX to the computer for initial configuration. The EMX
device can emulate a USB-to-serial converter after the USB-to-serial
driver is properly installed in the Windows® operating system.
Note: Not all serial-to-USB converters work properly with the EMX device
so this section does not introduce the use of such converters.
Now connect the EMX to a computer for initial configuration by following
either of the following procedures.
To make a serial connection:
1. Connect one end of the null-modem cable to the RS-232 port labeled
CONSOLE / MODEM on the EMX.
2. Connect the other end of the null-modem cable to the serial port
(COM) on the computer.
To make a USB connection:
1. Connect one end of a regular USB cable to the USB-B port on the
EMX.
2. Connect the other end of the USB cable to the USB-A port on the
computer.
Installing the USB-to-Serial Driver
The EMX can emulate a USB-to-serial converter over a USB connection.
A USB-to-serial driver named "Dominion Serial Console" is required for
Microsoft® Windows® operating systems. Download the dominion-
serial.zip driver file, which contains dominion-serial.inf and dominionserial-setup.exe files, from the Raritan websitehttp://www.raritan.com
1. Disconnect the EMX's USB cable from the computer.
Chapter 2: Installing and Configuring the EMX Device
13
2. Run dominion-serial-setup.exe. A Dominion Serial Console Driver
Setup Wizard appears.
3. Click Install to install the driver.
4. Click Finish when the installation is complete.
5. Connect the EMX's USB cable to the computer. The driver is
automatically installed.
To install the driver in Windows® XP:
1. Disconnect the EMX's USB cable from the computer.
2. Check if the file "usbser.sys" is available in
C:\Windows\ServicePackFiles\i386. If not, extract it from the
Windows installation CD disc, and copy it to the same directory
where the USB-to-serial driver is stored.
On a CD disc with SP3 included, it is extracted from
I386\SP3.CAB.
On a CD disc with SP2 included, it is extracted from
I386\SP2.CAB.
On a CD without an SP, it is extracted from I386\DRIVER.CAB.
3. Connect the EMX's USB cable to the computer.
4. The computer detects the new device and the "Found New Hardware
Wizard" dialog appears. If this dialog does not appear, choose
Control Panel > System > Hardware > Device Manager, right-click
the Dominion Serial Console, and choose Update Driver.
5. Select "Install from a list or specific location," and specify the location
where the driver is stored.
6. If you see the message requesting the file "usbser.sys," specify the
location of the file.
7. The installation is complete.
In Linux:
No additional drivers are required, but you must provide the name of the
tty device, which can be found in the output of the "dmesg" after
connecting the EMX to the computer. Usually the tty device is
"/dev/ttyACM#" or "/dev/ttyUSB#," where # is an integer number.
For example, if you are using the kermit terminal program, and the tty
device is "/dev/ttyACM0," perform the following commands:
> set line /dev/ttyACM0
> connect
Chapter 2: Installing and Configuring the EMX Device
14
Connecting the EMX to Your Network
To use the web interface to administer the EMX, you must connect the
EMX to your local area network (LAN). The EMX can be connected to a
wired or wireless network.
To make a wired connection:
1. Connect a standard Category 5e/6 UTP cable to the ETHERNET
port on the EMX.
2. Connect the other end of the cable to your LAN.
To make a wireless connection:
Do one of the following:
Plug a 802.11n wireless USB LAN adapter into the USB-A port
on your EMX.
Connect a USB docking station to the USB-A port on the EMX
and plug the 802.11n wireless USB LAN adapter into the
Supported Wireless LAN Configuration
appropriate USB port on the docking station.
If you select the wireless connection, ensure that both of your wireless
USB LAN adapter and wireless network configuration meet the following
requirements.
Important: Currently only Raritan-provided wireless USB LAN
adapters are supported. You may contact Raritan Technical
Support for this information.
Chapter 2: Installing and Configuring the EMX Device
15
Initial Network Configuration
After the EMX device is connected to your network, you must provide it
with an IP address and some additional networking information.
This section describes the initial configuration via a serial or USB
connection. To configure the EMX via the LAN, see Modifying the
Network Configuration (BCM, EMX, PX2, PXE) (see "Modifying the
Network Configuration" on page 78).
To configure the EMX device:
1. Go to the computer that you connected to the EMX and open a
communications program such as HyperTerminal or PuTTY.
2. Select the appropriate COM port, and make sure the port settings
are configured as follows:
Bits per second = 115200 (115.2Kbps)
Data bits = 8
Stop bits = 1
Parity = None
Flow control = None
Tip: For a USB connection, you can find out which COM port is
assigned to the EMX by choosing Control Panel > System >
Hardware > Device Manager, and locating the "Dominion Serial
Console" under the Ports group.
3. Press Enter.
4. The EMX prompts you to log in. Note that both of user name and
password are case sensitive.
a. At the Username prompt, type admin and press Enter.
b. At the Password prompt, type raritan and press Enter.
5. You are prompted to change the password if this is the first time you
log in to the EMX. Follow the onscreen instructions to type your new
password.
6. The # prompt appears when you log in successfully.
7. Type config and press Enter.
8. To configure network settings, type appropriate commands, and
press Enter. All commands are case sensitive.
a. To set the networking mode, type this command:
network mode <mode>
where <mode> is either wired for wired connection (default) or
wireless for wireless connection.
Chapter 2: Installing and Configuring the EMX Device
16
b. For the wired network mode, you may configure the LAN
To set
Use this command
LAN interface
speed
network interface
LANInterfaceSpeed <option>
where <option> is auto, 10Mbps, or
100Mbps.
LAN interface
duplex mode
network interface
LANInterfaceDuplexMode
<mode>
where <mode> is half, full or auto.
To set
Use this command
SSID
network wireless SSID <ssid>
where <ssid> is the SSID string.
To set
Use this command
BSSID
network wireless BSSID
<bssid>
where <bssid> is the AP MAC
address.
interface settings. In most scenarios, the default setting (auto)
works well and should not be changed unless required.
Tip: You can combine multiple commands to configure multiple
parameters at a time. For example,
network interface LANInterfaceSpeed <option>
LANInterfaceDuplexMode <mode>
c. For the wireless network mode, you must configure the Service
Set Identifier (SSID) parameter.
If necessary, configure more wireless parameters shown in the
following table.
Chapter 2: Installing and Configuring the EMX Device
17
To set
Use this command
Authentication
method
network wireless authMethod
<method>
where <method> is psk for Pre-Shared
Key or eap for Extensible
Authentication Protocol.
PSK
network wireless PSK <psk>
where <psk> is the PSK string.
EAP outer
authentication
network wireless
eapOuterAuthentication
<outer_auth>
where <outer_auth> is PEAP.
EAP inner
authentication
network wireless
eapInnerAuthentication
<inner_auth>
where <inner_auth> is MSCHAPv2.
EAP identity
network wireless eapIdentity
<identity>
where <identity> is your user name for
EAP authentication.
EAP password
network wireless eapPassword
When prompted to enter the password
for EAP authentication, type the
password.
EAP CA
certificate
network wireless
eapCACertificate
When prompted to enter the CA
certificate, open the certificate with a
text editor, copy and paste the content
into the communications program.
Note: The content to be copied from the CA certificate does NOT
include the first line containing "BEGIN CERTIFICATE" and the final
line containing "END CERTIFICATE."
d. To determine which IP protocol is enabled and which IP address
returned by the DNS server is used, configure the following
parameters.
Chapter 2: Installing and Configuring the EMX Device
18
To set
Use this command
IP protocol
network ip proto <protocol>
where <protocol> is v4Only for
enabling IPv4, v6Only for enabling
IPv6 or both for enabling both IPv4 and
IPv6 protocols.
IP address
returned by
the DNS
server
network ip
dnsResolverPreference
<resolver>
where <resolver> is preferV4 for IPv4
addresses or preferV6 for IPv6
addresses.
To set
Use this command
IP
configuration
method
network ipv4
ipConfigurationMode <mode>
where <mode> is either dhcp for auto
configuration (default) or static for
specifying a static IP address.
To set
Use this command
Preferred host
name
(optional)
network ipv4
preferredHostName <name>
where <name> is the preferred host
name.
e. If you enabled the IPv4 protocol in the previous step, configure
the IPv4 network parameters.
For the IPv4 DHCP configuration, configure this parameter.
Tip: To override the DHCP-assigned IPv4 DNS servers with those
you specify manually, type this command:
network ipv4 overrideDNS <option>
where <option> is enable or disable. See the table below for the
IPv4 commands for manually specifying DNS servers.
Chapter 2: Installing and Configuring the EMX Device
19
For the static IPv4 configuration, configure these parameters.
To set
Use this command
Static IPv4
address
network ipv4 ipAddress <ip
address>
where <ip address> is the IP address
you want to assign.
Subnet mask
network ipv4 subnetMask
<netmask>
where <netmask> is the subnet mask.
Gateway
network ipv4 gateway <ip
address>
where <ip address> is the IP address
of the gateway.
Primary DNS
server
network ipv4
primaryDNSServer <ip
address>
where <ip address> is the IP address
of the primary DNS server.
Secondary
DNS server
(optional)
network ipv4
secondaryDNSServer <ip
address>
where <ip address> is the IP address
of the secondary DNS server.
To set
Use this command
IP
configuration
method
network ipv6
ipConfigurationMode <mode>
where <mode> is either automatic for
auto configuration (default) or static for
specifying a static IP address.
f. If you enabled IPv6 in the earlier step, configure the IPv6
network parameters.
Tip: To override the DHCP-assigned IPv6 DNS servers with those
you specify manually, type this command:
network ipv6 overrideDNS <option>
Chapter 2: Installing and Configuring the EMX Device
20
where <option> is enable or disable. See the table below for the
To set
Use this command
Static IPv6
address
network ipv6 ipAddress <ip
address>
where <ip address> is the IP address
you want to assign.
Gateway
network ipv6 gateway <ip
address>
where <ip address> is the IP address
of the gateway.
Primary DNS
server
network ipv6
primaryDNSServer <ip
address>
where <ip address> is the IP address
of the primary DNS server.
Secondary
DNS server
(optional)
network ipv6
secondaryDNSServer <ip
address>
where <ip address> is the IP address
of the secondary DNS server.
Command
Description
apply
Save all configuration changes and quit
the configuration mode.
cancel
Abort all configuration changes and quit
the configuration mode.
IPv6 commands for manually specifying DNS servers.
For the static IPv6 configuration, you should configure the
following parameters. Note that the IP address must follow
the IPv6 format.
9. To quit the configuration mode with or without saving the changes,
type either command, and press Enter.
The # prompt appears, indicating that you have quit the configuration
mode.
Chapter 2: Installing and Configuring the EMX Device
21
10. To verify whether all settings are correct, type the following
Command
Description
show network
Show network parameters.
show network ip
all
Show all IP configuration
parameters.
show network
wireless details
Show all wireless parameters.
(Perform this command only
when you enable the wireless
mode.)
commands one by one. Current network settings are displayed.
Tip: You can also type "show network wireless" to display a
shortened version of wireless settings.
11. If all are correct, type exit to log out of the EMX. If any are
incorrect, repeat Steps 7 to 10 to change any network settings.
The IP address configured may take seconds to take effect.
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