Raritan Computer DSD-0D-E User Manual
Raritan Digital
Solution
CommandCenter Secure Gateway
Deployment Guide
Copyright © 2007 Raritan, Inc.
DSD-0D-E
April 2007
255-80-5160-00
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Copyright and Trademark Information
This document contains proprietary information that is protected by copyright. All rights reserved.
No part of this document may be photocopied, reproduced, or translated into another language
without express prior written consent of Raritan, Inc.
© Copyright 2007 Raritan, CommandCenter, RaritanConsole, Dominion, and the Raritan
company logo are trademarks or registered trademarks of Raritan, Inc. All rights reserved. Java is
a registered trademark of Sun Microsystems, Inc. Internet Explorer is a registered trademark of
Microsoft Corporation. Netscape and Netscape Navigator are registered trademarks of Netscape
Communication Corporation. All other marks are the property of their respective owners.
FCC Information
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a commercial installation. This equipment generates, uses, and can
radiate radio frequency energy and if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. Operation of this equipment in a
residential environment may cause harmful interference.
VCCI Information (Japan)
Raritan is not responsible for damage to this product resulting from accident, disaster, misuse,
abuse, non-Raritan modification of the product, or other events outside of Raritan’s reasonable
control or not arising under normal operating conditions.
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For assistance in North or South America, please contact the Raritan Technical Support Team
by telephone (732) 764-8886, by fax (732) 764-8887, or by e-mail
tech@raritan.com
Ask for Technical Support – Monday through Friday, 8:00am to 8:00pm, Eastern.
For assistance around the world, please see the last page of this guide for
regional Raritan office contact information.
Safety Guidelines
To avoid potentially fatal shock hazard and possible damage to Raritan equipment:
• Do not use a 2-wire power cord in any product configuration.
• Test AC outlets at your computer and monitor for proper polarity and grounding.
• Use only with grounded outlets at both the computer and monitor. When using a backup UPS,
power the computer, monitor and appliance off the supply.
Rack Mount Safety Guidelines
In Raritan products which require Rack Mounting, please follow these precautions:
• Operation temperature in a closed rack environment may be greater than room temperature.
Do not exceed the rated maximum ambient temperature of the appliances.
• Ensure sufficient airflow through the rack environment.
• Mount equipment in the rack carefully to avoid uneven mechanical loading.
• Connect equipment to the supply circuit carefully to avoid overloading circuits.
• Ground all equipment properly, especially supply connections, such as power strips (other
than direct connections), to the branch circuit.
CONTENTS i
Contents
Chapter 1: Introduction....................................................................................................1
Prerequisites...............................................................................................................1
Intended Audience......................................................................................................1
CC NOC Deployment and Paragon Integration ..........................................................1
Firmware and Software Requirements (Compatibility Matrix).....................................1
Chapter 2: Pre-Deployment Planning..............................................................................3
Prepare Infrastructure.................................................................................................3
Basic Requirements for Dominion Products...................................................................................... 3
Prepare Network.........................................................................................................4
Allocate IP Addresses for Raritan Devices........................................................................................ 4
Open Ports for Firewall or IP Port Filters...........................................................................................4
Prepare Target Servers...............................................................................................4
Target Server Video Resolution.........................................................................................................5
Operating System Mouse and Video Settings ...................................................................................5
Prepare User PC.........................................................................................................9
Install Java Runtime Environment .....................................................................................................9
Chapter 3: Prepare Raritan Devices..............................................................................11
Local Console or Web Browser Access....................................................................11
Default IP Address and Logins..................................................................................11
Direct Access is Restricted .......................................................................................11
Fall Back to Stand-alone Mode.................................................................................11
Minimum Firmware Version ......................................................................................12
Preparing Dominion Devices for CC-SG Management.............................................12
Dominion KX Devices......................................................................................................................12
Dominion KX2 Devices....................................................................................................................14
Dominion SX Devices......................................................................................................................15
Dominion KSX Devices....................................................................................................................16
Preparing IP-Reach Devices for CC-SG Management.............................................18
IP Reach TR or M Series.................................................................................................................18
Chapter 4: Install CC-SG................................................................................................21
1. Rack Mount the CC-SG Unit.................................................................................21
2. Physical Connections............................................................................................21
Physical Connections for CC-SG E1 Units......................................................................................21
Physical Connections for CC-SG V1 Units......................................................................................22
Physical Connections for CC-SG G1 Units......................................................................................22
3. Set IP Address of CC-SG......................................................................................23
Appendix A: Installation Template................................................................................25
Blank Template.........................................................................................................25
Sample Template......................................................................................................27
Appendix B: Remote Power Management ....................................................................29
Device Configurations for Power Control in CC-SG.................................................. 29
Example: Remote Power Management Using SX, KX, and PowerStrip................... 30
CC-SG Configuration.......................................................................................................................30
Example: Remote Power Management for Redundant Power Supplies...................31
CC-SG Configuration.......................................................................................................................31
ii FIGURES
Figures
Figure 1: Solaris Mouse Configuration Window...........................................................................................8
Figure 2 Dominion KX Physical Connections............................................................................................. 12
Figure 3 Dominion KX Network Settings Screen........................................................................................13
Figure 4 Dominion KX Connections...........................................................................................................13
Figure 5 Dominion KX2 Connections.........................................................................................................14
Figure 6 Dominion KSX Back panel Connections......................................................................................16
Figure 7 IP-Reach TR Series.....................................................................................................................18
Figure 8 IP-Reach M Series....................................................................................................................... 18
Figure 9 IP-Reach Initial Configuration Screen..........................................................................................19
Figure 10 IP-Reach Network Configuration Screen................................................................................... 19
Figure 11 Physical Connections for CCSG E1 Units..................................................................................21
Figure 12 Physical Connections for CCSG V1 Units..................................................................................22
Figure 13 Physical Connections for CCSG G1 Units.................................................................................22
Figure 14 CC-SG and Remote Power Management..................................................................................30
Figure 16 Redundant Power for Target Device..........................................................................................31
FIGURES iii
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CHAPTER 1: INTRODUCTION 1
Chapter 1: Introduction
CommandCenter Secure Gateway (CC-SG) provides a hardware-based management solution
engineered to consolidate secure access and control of IT devices. It provides centralized
management of serial, KVM and power control devices in multiple data centers, branch offices
and remote locations via a single, secure browser-based access. Users can access target servers
and systems (nodes) that are connected to Raritan devices, such as Dominion KX or IP-Reach.
In this guide, the term “Raritan devices” refers to the following equipment:
• Dominion KX
• Dominion KX2
• Dominion KX101
• Dominion KSX
• Dominion SX
• IP-Reach (all models)
Within CC-SG, target servers and systems are called nodes.
Prerequisites
This guide provides comprehensive instructions on deploying Raritan devices that are managed
by CC-SG.
Additional installation information on Raritan devices and CC-SG is available on the User
Manuals & Quick Setup Guides CD-ROM, or online in the Support section of the Raritan
website.
Intended Audience
This guide is written for installation engineers and technicians installing Raritan devices and
provides installation procedures and all relevant information that is needed to install CC-SG and
its managed devices for a typical environment. Please read all pertinent information in this guide
before starting installation of any products.
CC NOC Deployment and Paragon Integration
CommandCenter NOC (CC NOC) and integration with Paragon II systems (P2-SC) are NOT
covered in this Raritan Digital Solution Deployment Guide. Please refer to the Deployment
Guide that came with your CC NOC or P2-SC unit for additional information.
Firmware and Software Requirements (Compatibility Matrix)
Successful deployment of CC-SG depends on having the correct firmware versions of the Raritan
devices, for example, Dominion KX, and applications, for example, Raritan Remote Client, to
operate with your version of CC-SG. Please refer to the Compatibility Matrix for your particular
version of CC-SG in the Support section of the Raritan website. You can use CC-SG to upgrade
devices as needed once you add the devices to CC-SG.
2 RARITAN DIGITAL SOLUTION DEPLOYMENT GUIDE
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CHAPTER 2: PRE-DEPLOYMENT PLANNING 3
Chapter 2: Pre-Deployment Planning
Prepare Infrastructure
Planning for the installation of your CC-SG and Raritan devices is very much like the planning
for any other new systems in your datacenter. HVAC, power, physical access and mounting,
network, cabling, and remote access must be considered.
• Heating and Cooling. It is essential to have adequate heating and cooling so that the
equipment can operate in the temperature and humidity ranges for which it has been designed.
Please refer to the specific product User Guide for additional information.
• Power Supplies. Raritan products have auto-ranging power supplies so they can function in
most datacenter environments. Some products have dual power supplies for power
redundancy such as CC-SG.
• Serial Device Connectivity. Uses either a straight through Ethernet cable or a crossover
cable. Sun and Cisco serial interfaces typically use a crossover cable that connects directly to
an RJ45 port. Other serial targets typically use a standard Ethernet cable attached to a DB9 or
DB25 serial connector.
• Cabling Requirements. Depends on the specific products deployed as well as datacenter
distances and structured cabling design. Cables should be tested and within distance
limitation guidelines for each device. IP-Reach, Dominion KSX, and Dominion KX101
devices should use Raritan-supplied KVM cabling.
• LAN Ports. All Raritan devices covered in this guide have an auto-sensing 10/100 Base-T
network port for attachment to your LAN. Some devices, including CC-SG, have dual-LAN
ports for redundancy. Some Raritan devices also have gigabit Ethernet.
• Remote Access for Raritan Devices. External remote access for some devices, in an
emergency situation, can be accommodated via modem. Appropriate phone lines and
modems should be obtained prior to installation.
• Rack Mounts. Most Raritan devices include rack mounts for installation into datacenter
cabinets and racks. Some devices, such as the Dominion SX4 and SX8, have optional rackmount kits available. Please refer to the specific product User Guide or Deployment Guide
for additional information.
Basic Requirements for Dominion Products
All Dominion products include rack mounts for installation in standard 19 inch cabinets. Standard
included power cables are for 110 VAC/15 amp receptacles. Power supplies are 110/220 auto
switching.
• Dominion KX devices use standard CAT 5 or better cabling for connecting between the
target and Dominion KX. The standard supported distance is 150 feet. Each target requires a
CIM.
• Dominion SX serial devices use standard CAT 5 or better cabling for connecting to serial
devices. Raritan DB9/DB25-RJ45 adapters need to be connected to the device serial port for
connection to the CAT 5 cable. Serial devices that use a RJ45 rollover interface should be
connected directly to the Dominion SX with a rollover cable. This applies to most Cisco and
Sun products. Use a 1 foot Raritan rollover adapter cable to allow the use of standard CAT 5
or better cabling for these type devices.
4 RARITAN DIGITAL SOLUTION DEPLOYMENT GUIDE
Prepare Network
Network preparation is essential for Raritan devices and CC-SG to function properly over your
LAN/WAN.
Allocate IP Addresses for Raritan Devices
IP addresses must be allocated and statically assigned for all Raritan devices. To eliminate any
possible address conflicts, first test any allocated IP address to make sure it is not currently being
used. Refer to
gateway, subnet mask, and administrative username and password for each device. This
information is needed during setup and configuration.
Note: Dominion devices support 10/100 Ethernet. It is strongly recommended that all Dominion
KX devices be hard coded on both the Dominion KX and Ethernet switch to eliminate auto
negotiation problems.
Open Ports for Firewall or IP Port Filters
Raritan devices are accessed from a standard web browser. If a firewall or IP port filter is enabled
between the user PC, CC-SG, and Raritan devices, ports must be opened to allow connectivity.
These are documented in Appendix B: CC-SG and Network Configuration in the
CommandCenter Secure Gateway Administrator Guide.
Appendix A: Installation Template to document the IP addresses, default
Prepare Target Servers
Target servers and systems that attach to KVM over IP Raritan devices, for example, Dominion
KX, Dominion KX2, Dominion KX101, Dominion KSX, and IP-Reach, must have mouse and
video settings adjusted for optimal performance and responsiveness over an IP network. This
allows CC-SG to remotely control the target systems.
Adjust the mouse and video settings before connecting the target to the Raritan device.
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