Raritan Computer DKX2-v2.6.0-0R-E User Manual

Dominion KX II

User Guide

Release 2.6.0

This document contains proprietary information that is protected by copyright. All rights reserved. No part of this document may be photocopied, reproduced, or translated into another language without express prior written consent of Raritan, Inc.

FCC Information

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial installation. This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential environment may cause harmful interference.

VCCI Information (Japan)

Raritan is not responsible for damage to this product resulting from accident, disaster, misuse, abuse, non-Raritan modification of the product, or other events outside of Raritan's reasonable control or not arising under normal operating conditions.

If a power cable is included with this product, it must be used exclusively for this product.

In Raritan products that require Rack Mounting, please follow these precautions:

 Operation temperature in a closed rack environment may be greater than room temperature. Do

not exceed the rated maximum ambient temperature of the appliances. See Specifications (on page 287) in online help.

 Ensure sufficient airflow through the rack environment.  Mount equipment in the rack carefully to avoid uneven mechanical loading.  Connect equipment to the supply circuit carefully to avoid overloading circuits.  Ground all equipment properly, especially supply connections, such as power strips (other than

direct connections), to the branch circuit.

iii

Contents

Chapter 1 Introduction 1

KX II Overview ............................................................................................................................... 2

Package Contents .......................................................................................................................... 4

KX II Device Photos and Features ................................................................................................. 5

Product Features ........................................................................................................................... 7

Hardware ............................................................................................................................. 7

Software ............................................................................................................................... 8

KX II Client Applications................................................................................................................. 9

KX II Help ....................................................................................................................................... 9

Chapter 2 Installation and Configuration 10

Overview ...................................................................................................................................... 10

Rack Mounting ............................................................................................................................. 10

Forward Mount ................................................................................................................... 10

Rear Mount ........................................................................................................................ 11

Default Login Information ............................................................................................................. 12

Getting Started ............................................................................................................................. 12

Step 1: Configuring Network Firewall Settings .................................................................. 12

Step 2: Configure the KVM Target Servers ....................................................................... 13

Step 3: Connect the Equipment ......................................................................................... 16

Step 4: Configure the KX II ................................................................................................ 18

Step 5: Launching the KX II Remote Console ................................................................... 23

Step 6: Configuring the Keyboard Language (Optional) ................................................... 24

Step 7: Configure Tiering (Optional) .................................................................................. 25

Logging in to the KX II.................................................................................................................. 25

Allow Pop-Ups ............................................................................................................................. 26

Security Warnings and Validation Messages .............................................................................. 26

Java Validation and Access Warning ................................................................................ 26

Additional Security Warnings ............................................................................................. 27

Installing a Certificate................................................................................................................... 27

Example 1: Import the Certificate into the Browser ........................................................... 28

Example 2: Add the KX II to Trusted Sites and Import the Certificate .............................. 30

Chapter 3 Working with Target Servers 32

KX II Interfaces ............................................................................................................................ 32

KX II Local Console Interface: KX II Devices .............................................................................. 33

KX II Remote Console Interface .................................................................................................. 33

KX II Interface .................................................................................................................... 34

Left Panel ........................................................................................................................... 35

KX II Console Navigation ................................................................................................... 37

Contents

Port Access Page (Remote Console Display) ................................................................... 38

Port Action Menu ............................................................................................................... 41

Managing Favorites ........................................................................................................... 43

Scanning Ports .................................................................................................................. 47

Logging Out ....................................................................................................................... 50

Proxy Server Configuration for Use with MPC, VKC and AKC.................................................... 50

Virtual KVM Client (VKC) and Active KVM Client (AKC) ............................................................. 52

Overview ............................................................................................................................ 52

Virtual KVM Client Java Requirements ............................................................................. 52

Virtual KVM Client (VKC) and Active KVM Client (AKC) Shared Features ....................... 53

Connect to a Target Server ............................................................................................... 53

Connection Properties ....................................................................................................... 54

Connection Information ..................................................................................................... 56

Connection Properties ....................................................................................................... 57

Toolbar Buttons and Status Bar Icons ............................................................................... 58

Keyboard Options .............................................................................................................. 60

Video Properties ................................................................................................................ 66

Mouse Options ................................................................................................................... 70

Tool Options ...................................................................................................................... 75

View Options ...................................................................................................................... 79

Digital Audio ....................................................................................................................... 82

Smart Cards ....................................................................................................................... 89

Version Information - Virtual KVM Client ........................................................................... 91

About the Active KVM Client ............................................................................................. 92

Multi-Platform Client (MPC) ......................................................................................................... 94

Launching MPC from a Web Browser ............................................................................... 94

Launching MPC on Mac Lion Clients ................................................................................ 95

Chapter 4 Virtual Media 96

Prerequisites for Using Virtual Media .......................................................................................... 96

KX II Virtual Media Prerequisites ....................................................................................... 96

Remote PC VM Prerequisites ............................................................................................ 97

Target Server VM Prerequisites ........................................................................................ 97

CIMs Required for Virtual Media ....................................................................................... 97

Mounting Local Drives ................................................................................................................. 97

Notes on Mounting Local Drives ........................................................................................ 97

Supported Tasks Via Virtual Media ............................................................................................. 98

Supported Virtual Media Types ................................................................................................... 98

Conditions when Read/Write is Not Available ................................................................... 98

Supported Virtual Media Operating Systems .............................................................................. 99

Number of Supported Virtual Media Drives ................................................................................. 99

Connecting and Disconnecting from Virtual Media .................................................................... 100

Access a Virtual Media Drive on a Client Computer ....................................................... 100

Mounting CD-ROM/DVD-ROM/ISO Images .................................................................... 101

Disconnect from Virtual Media Drives ............................................................................. 102

Virtual Media in a Windows XP Environment ............................................................................ 102

Virtual Media in a Linux Environment ........................................................................................ 102

Active System Partitions .................................................................................................. 102

Drive Partitions ................................................................................................................ 103

Root User Permission Requirement ................................................................................ 103

Contents

Virtual Media in a Mac Environment .......................................................................................... 103

Active System Partition .................................................................................................... 103

Drive Partitions ................................................................................................................ 103

Virtual Media File Server Setup (File Server ISO Images Only)................................................ 104

Chapter 5 Rack PDU (Power Strip) Outlet Control 105

Overview .................................................................................................................................... 105

Turning Outlets On/Off and Cycling Power ............................................................................... 106

Chapter 6 USB Profiles 108

Overview .................................................................................................................................... 108

CIM Compatibility ....................................................................................................................... 109

Available USB Profiles ............................................................................................................... 109

Mouse Modes when Using the Mac Boot Menu .............................................................. 115

Selecting Profiles for a KVM Port .............................................................................................. 115

Chapter 7 User Management 116

User Groups ............................................................................................................................... 116

User Group List................................................................................................................ 117

Relationship Between Users and Groups ....................................................................... 117

Adding a New User Group ............................................................................................... 117

Modifying an Existing User Group ................................................................................... 124

Users .......................................................................................................................................... 125

Adding a New User .......................................................................................................... 125

View the KX II Users List ................................................................................................. 126

View Users by Port .......................................................................................................... 126

Disconnecting Users from Ports ...................................................................................... 127

Logging Users Off the KX II (Force Logoff) ..................................................................... 127

Modifying an Existing User .............................................................................................. 128

Authentication Settings .............................................................................................................. 128

Implementing LDAP/LDAPS Remote Authentication ...................................................... 129

Returning User Group Information from Active Directory Server .................................... 133

Implementing RADIUS Remote Authentication ............................................................... 134

Returning User Group Information via RADIUS .............................................................. 137

RADIUS Communication Exchange Specifications ......................................................... 137

User Authentication Process ........................................................................................... 139

Changing a Password ................................................................................................................ 140

Chapter 8 Device Management 141

Network Settings ........................................................................................................................ 141

Network Basic Settings .................................................................................................... 141

Assign the KX II an IP Address ....................................................................................... 142

Configure the IPv4 Settings ............................................................................................. 142

Configure the IPv6 Settings ............................................................................................. 143

Configure the DNS Settings ............................................................................................ 143

Contents

LAN Interface Settings ..................................................................................................... 144

Device Services ......................................................................................................................... 145

Enabling SSH .................................................................................................................. 145

HTTP and HTTPS Port Settings ...................................................................................... 146

Entering the Discovery Port ............................................................................................. 146

Configuring and Enabling Tiering .................................................................................... 147

Enabling Direct Port Access via URL .............................................................................. 152

Enabling the AKC Download Server Certificate Validation ............................................. 156

Configuring SNMP Agents ............................................................................................... 157

Configuring Modem Settings ........................................................................................... 159

Configuring Date/Time Settings ....................................................................................... 161

Event Management ......................................................................................................... 162

Power Supply Setup .................................................................................................................. 170

Configuring Ports ....................................................................................................................... 171

Configuring Standard Target Servers .............................................................................. 173

Configuring KVM Switches .............................................................................................. 174

Configuring CIM Ports ..................................................................................................... 176

Configuring Rack PDU (Power Strip) Targets ................................................................. 177

Configuring Blade Chassis .............................................................................................. 183

Configuring USB Profiles (Port Page) ............................................................................. 204

Configuring KX II Local Port Settings .............................................................................. 206

Connect and Disconnect Scripts ................................................................................................ 211

Applying and Removing Scripts ....................................................................................... 211

Adding Scripts .................................................................................................................. 212

Modifying Scripts ............................................................................................................. 215

Importing and Exporting Scripts ...................................................................................... 215

Port Group Management ........................................................................................................... 216

Creating Port Groups ....................................................................................................... 217

Creating a Dual Video Port Group ................................................................................... 218

Changing the Default GUI Language Setting ............................................................................ 219

Chapter 9 Security Management 221

Security Settings ........................................................................................................................ 221

Login Limitations .............................................................................................................. 222

Strong Passwords............................................................................................................ 224

User Blocking ................................................................................................................... 225

Encryption & Share .......................................................................................................... 227

Enabling FIPS 140-2 ....................................................................................................... 230

Configuring IP Access Control ................................................................................................... 232

SSL Certificates ......................................................................................................................... 234

Security Banner ......................................................................................................................... 237

Chapter 10 Maintenance 239

Audit Log .................................................................................................................................... 239

Device Information ..................................................................................................................... 240

Backup and Restore .................................................................................................................. 242

USB Profile Management .......................................................................................................... 244

Handling Conflicts in Profile Names ................................................................................ 245

Contents

vii

Upgrading CIMs ......................................................................................................................... 245

Upgrading Firmware .................................................................................................................. 245

Upgrade History ......................................................................................................................... 247

Rebooting the KX II .................................................................................................................... 248

Stopping CC-SG Management .................................................................................................. 249

Chapter 11 Diagnostics 251

Network Interface Page ............................................................................................................. 251

Network Statistics Page ............................................................................................................. 251

Ping Host Page .......................................................................................................................... 253

Trace Route to Host Page ......................................................................................................... 254

Device Diagnostics .................................................................................................................... 255

Chapter 12 Command Line Interface (CLI) 257

Overview .................................................................................................................................... 257

Accessing the KX II Using CLI ................................................................................................... 258

SSH Connection to the KX II ..................................................................................................... 258

SSH Access from a Windows PC .................................................................................... 258

SSH Access from a UNIX/Linux Workstation .................................................................. 258

Logging In .................................................................................................................................. 259

Navigation of the CLI ................................................................................................................. 259

Completion of Commands ............................................................................................... 259

CLI Syntax -Tips and Shortcuts ....................................................................................... 260

Common Commands for All Command Line Interface Levels ........................................ 260

Initial Configuration Using CLI ................................................................................................... 261

Setting Parameters .......................................................................................................... 261

Setting Network Parameters ............................................................................................ 261

CLI Prompts ............................................................................................................................... 262

CLI Commands .......................................................................................................................... 262

Security Issues ................................................................................................................ 263

Administering the KX II Console Server Configuration Commands .......................................... 263

Configuring Network .................................................................................................................. 263

Interface Command ......................................................................................................... 264

Name Command ........................................................................................................... 265

IPv6 Command ................................................................................................................ 265

Chapter 13 KX II Local Console 266

Overview .................................................................................................................................... 266

Simultaneous Users ................................................................................................................... 266

KX II Local Console Interface: KX II Devices ............................................................................ 267

Security and Authentication ....................................................................................................... 267

Available Resolutions................................................................................................................. 267

Port Access Page (Local Console Server Display) ................................................................... 268

Accessing a Target Server ........................................................................................................ 268

Scanning Ports - Local Console ................................................................................................ 269

Local Port Scan Mode ..................................................................................................... 270

Contents

viii

Local Console Smart Card Access ............................................................................................ 270

Smart Card Access in KX2 8xx Devices ......................................................................... 271

Local Console USB Profile Options ........................................................................................... 272

Hot Keys and Connect Keys ...................................................................................................... 273

Connect Key Examples ................................................................................................... 273

Special Sun Key Combinations ................................................................................................. 274

Returning to the KX II Local Console Interface ......................................................................... 275

Local Port Administration ........................................................................................................... 275

Configuring KX II Local Console Local Port Settings ...................................................... 275

KX II Local Console Factory Reset.................................................................................. 279

Connect and Disconnect Scripts ................................................................................................ 281

Applying and Removing Scripts ....................................................................................... 281

Adding Scripts .................................................................................................................. 282

Modifying Scripts ............................................................................................................. 285

Resetting the KX II Using the Reset Button ............................................................................... 285

Appendix A Specifications 287

Hardware ................................................................................................................................... 287

KX II Physical Specifications ........................................................................................... 287

Supported Target Server Video Resolution/Refresh Rate/Connection Distance ............ 289

Supported Computer Interface Module (CIMs) Specifications ........................................ 289

Digital CIM Target Server Timing and Video Resolution ................................................. 292

Digital Video CIMs for Macs ............................................................................................ 295

Supported Paragon II CIMS and Configurations ............................................................. 296

Supported Remote Connections ..................................................................................... 300

Network Speed Settings .................................................................................................. 300

Dell Chassis Cable Lengths and Video Resolutions ....................................................... 301

Smart Card Minimum System Requirements .................................................................. 301

Supported and Unsupported Smart Card Readers ......................................................... 303

Supported Audio Device Formats .................................................................................... 305

Audio Playback and Capture Recommendations and Requirements ............................. 305

Number of Supported Audio/Virtual Media and Smartcard Connections ........................ 307

Certified Modems............................................................................................................. 307

Devices Supported by the Extended Local Port .............................................................. 307

KX2 8xx Extended Local Port Recommended Maximum Distances ............................... 308

Mac Mini BIOS Keystroke Commands ............................................................................ 308

Using a Windows Keyboard to Access Mac Targets ....................................................... 309

TCP and UDP Ports Used ............................................................................................... 309

Software ..................................................................................................................................... 311

Supported Operating Systems (Clients) .......................................................................... 311

Supported Browsers ........................................................................................................ 312

Supported Video Resolutions .......................................................................................... 313

KX II Supported Keyboard Languages ............................................................................ 315

Events Captured in the Audit Log and Syslog ................................................................. 316

Contents

Appendix B Dual Video Port Groups 317

Overview .................................................................................................................................... 317

Recommendations for Dual Port Video ..................................................................................... 318

Dual Video Port Group Supported Mouse Modes ..................................................................... 318

CIMs Required for Dual Video Support ..................................................................................... 319

Dual Port Video Group Usability Notes...................................................................................... 319

Permissions and Dual Video Port Group Access ...................................................................... 320

Example Dual Port Video Group Configuration ......................................................................... 321

Dual Port Video Configuration Steps ......................................................................................... 322

Step 1: Configure the Target Server Display ................................................................... 322

Step 2: Connect the Target Server to the KX III .............................................................. 323

Step 3: Configure the Mouse Mode and Ports ................................................................ 324

Step 4: Create the Dual Video Port Group ...................................................................... 324

Step 5: Launch a Dual Port Video Group ........................................................................ 325

Raritan Client Navigation when Using Dual Video Port Groups ................................................ 325

Direct Port Access and Dual Port Video Groups ....................................................................... 326

Dual Port Video Groups Displayed on the Ports Page .............................................................. 326

Appendix C Accessing a PX2 from the KX II 327

Overview .................................................................................................................................... 327

Connecting the Paragon II to the KX II ...................................................................................... 328

Appendix D Updating the LDAP Schema 330

Returning User Group Information ............................................................................................. 330

From LDAP/LDAPS ......................................................................................................... 330

From Microsoft Active Directory ...................................................................................... 330

Setting the Registry to Permit Write Operations to the Schema ............................................... 331

Creating a New Attribute ............................................................................................................ 331

Adding Attributes to the Class ................................................................................................... 332

Updating the Schema Cache ..................................................................................................... 334

Editing rciusergroup Attributes for User Members ..................................................................... 334

Appendix E Informational Notes 337

Overview .................................................................................................................................... 337

Java Runtime Environment (JRE) Notes ................................................................................... 337

Java Runtime Environment (JRE) ................................................................................... 337

Java Not Loading Properly on Mac ................................................................................. 338

IPv6 Support Notes .................................................................................................................... 339

Operating System IPv6 Support Notes ........................................................................... 339

AKC Download Server Certification Validation IPv6 Support Notes ............................... 339

Dual Stack Login Performance Issues ....................................................................................... 340

CIM Notes .................................................................................................................................. 340

Windows 3-Button Mouse on Linux Targets .................................................................... 340

Windows 2000 Composite USB Device Behavior for Virtual Media ................................ 341

Contents

Virtual Media Notes .................................................................................................................... 341

Cannot Connect to Drives from Linux Clients ................................................................. 341

Cannot Write To/From a File from a Mac Client .............................................................. 342

Virtual Media via VKC and AKC in a Windows Environment .......................................... 343

Virtual Media Not Refreshed After Files Added ............................................................... 343

Virtual Media Linux Drive Listed Twice............................................................................ 344

Accessing Virtual Media on a Windows 2000 ................................................................. 344

Disconnecting Mac and Linux Virtual Media USB Drives ................................................ 344

Target BIOS Boot Time with Virtual Media ...................................................................... 344

Virtual Media Connection Failures Using High Speed for Virtual Media Connections .... 344

USB Port and Profile Notes ....................................................................................................... 345

VM-CIMs and DL360 USB Ports ..................................................................................... 345

Help Choosing USB Profiles ............................................................................................ 345

Changing a USB Profile when Using a Smart Card Reader ........................................... 347

Keyboard Notes ......................................................................................................................... 347

Non-US Keyboards .......................................................................................................... 347

Mac Keyboard Keys Not Supported for Remote Access................................................. 350

Video Mode and Resolution Notes ............................................................................................ 350

SUSE/VESA Video Modes .............................................................................................. 350

List of Supported Target Video Resolutions Not Displaying ........................................... 351

Audio .......................................................................................................................................... 351

Audio Playback and Capture Issues................................................................................ 351

Audio in a Linux Environment .......................................................................................... 352

Audio in a Windows Environment .................................................................................... 352

CC-SG Notes ............................................................................................................................. 352

Virtual KVM Client Version Not Known from CC-SG Proxy Mode .................................. 352

Single Mouse Mode when Connecting to a Target Under CC-SG Control ..................... 352

Proxy Mode and MPC ..................................................................................................... 353

Moving Between Ports on a Device................................................................................. 353

Browser Notes ........................................................................................................................... 353

Resolving Fedora Core Focus ......................................................................................... 353

Mouse Pointer Synchronization (Fedora) ........................................................................ 353

VKC and MPC Smart Card Connections to Fedora Servers ........................................... 354

Resolving Issues with Firefox Freezing when Using Fedora .......................................... 354

Contents

Appendix F Frequently Asked Questions 355

General FAQs ............................................................................................................................ 355

Remote Access .......................................................................................................................... 356

Universal Virtual Media .............................................................................................................. 359

Bandwidth and KVM-over-IP Performance ................................................................................ 361

Ethernet and IP Networking ....................................................................................................... 367

IPv6 Networking ......................................................................................................................... 369

Servers ....................................................................................................................................... 371

Blade Servers ............................................................................................................................ 372

Installation .................................................................................................................................. 374

Local Port ................................................................................................................................... 376

Extended Local Port (Dominion KX2-832 and KX2-864 models only) ...................................... 378

Intelligent Power Distribution Unit (PDU) Control ...................................................................... 379

Local Port Consolidation, Tiering and Cascading ...................................................................... 380

Computer Interface Modules (CIMs) .......................................................................................... 383

Security ...................................................................................................................................... 384

Smart Cards and CAC Authentication ....................................................................................... 386

Manageability ............................................................................................................................. 386

Documentation and Support ...................................................................................................... 388

Miscellaneous ............................................................................................................................ 388

Index 391

In This Chapter

KX II Overview ........................................................................................... 2

Package Contents ..................................................................................... 4

KX II Device Photos and Features ............................................................ 5

Product Features ....................................................................................... 7

KX II Client Applications ............................................................................ 9

KX II Help................................................................................................... 9

Chapter 1

Introduction

Chapter 1: Introduction

KX II Overview

Raritan's Dominion KX II is an enterprise-class, secure, digital KVM (Keyboard, Video, Mouse) switch that provides BIOS-level (and up) access and control of servers from anywhere in the world via a web browser. Up to 64 servers can be controlled with a standard KX II. With the KX II 8-user model, up to 32 servers can be controlled with the KX2-832 and up to 64 servers can be controlled with the KX2-864. A scan feature allows you to locate and view up to 32 targets. The targets are displayed as thumbnails in a slide show from which users connect to each target.

The KX II supports up to 8 video channels, allowing up to eight concurrent users to connect to eight different video targets at any given point in time. Digital audio devices are supported, allowing you to connect to playback and record devices from the remote client PC to the target server. At the rack, the KX II provides BIOS-level control of up to 64 servers and other IT devices from a single keyboard, monitor, and mouse. The integrated remote access capabilities of the KX II provide the same levels of control of your servers via a web browser.

The KX II is easily installed using standard UTP (Cat 5/5e/6) cabling. Its advanced features include virtual media, 256-bit encryption, dual power supplies, remote power control, dual Ethernet, LDAP, RADIUS, Active Directory®, Syslog integration, external modem capabilities, and web management. The KX II 8-user model also provides an extended local port located on the back of the device. These features enable you to deliver higher up-time, better productivity, and bulletproof security - at any time from anywhere.

KX II products can operate as standalone appliances and do not rely on a central management device. For larger data centers and enterprises, numerous KX II devices (along with Dominion SX devices for remote serial console access and Dominion KSX for remote/branch office management) can be integrated into a single logical solution using Raritan's CommandCenter Secure Gateway (CC-SG) management unit.

Chapter 1: Introduction

Diagram key

Local port access

Tiering

IP-based network access

Extended local port

Modem

Mobile access via iPhone® and iPad® using CC-SG

Virtual media

Digital audio

Smart card access at the rack

CIMs

Remote smart card access

Cat5/6 cable

Package Contents

Each KX II ships as a fully-configured stand-alone product in a standard 1U (2U for DKX2-864) 19" rackmount chassis. Each KX II device ships with the following contents:

 1 - KX II device  1 - KX II Quick Setup Guide  1 - Rackmount kit  2 - AC power cords  2 - Cat5 network cable  1 - Cat5 network crossover cable  1 - Set of 4 rubber feet (for desktop use)  1 - Application note  1 - Warranty card

Chapter 1: Introduction

KX II Device Photos and Features

KX II

KX2-808

Chapter 1: Introduction

KX2-832

KX2-864

See KX II Dimensions and Physical Specifications (on page 287) for product specifications. See Supported Computer Interface Module

(CIMs) Specifications (on page 289) for CIM specifications and images.

Chapter 1: Introduction

Product Features

Model

Remote users

Ports

KX II-864

KX II-832

KX II-808

8 8 KX II-464

KX II-432

Hardware

 Integrated KVM-over-IP remote access  1U or 2U rack-mountable (brackets included)  Dual power supplies with failover; autoswitching power supply with

power failure warning

 Support for tiering in which a base KX II device is used to access

multiple other tiered devices. See Configuring and Enabling

Tiering (on page 147) for more information on tiering.

 Multiple user capacity (1/2/4/8 remote users; 1 local user)  UTP (Cat5/5e/6) server cabling  Dual Ethernet ports (10/100/1000 LAN) with failover  Field upgradable  Local User port for in-rack access

 Keyboard/mouse ports on the KX2-808, KX2-832 and KX2-864

are USB only

 One front and three back panel USB 2.0 ports for supported USB

devices

 Fully concurrent with remote user access  Local graphical user interface (GUI) for administration

 Extended local port provides extended reach to in-rack access on

KX2-8xx devices

 Centralized access security  Integrated power control  LED indicators for dual power status, network activity, and remote

user status

 Hardware Reset button  Serial port to connect to an external modem  Supported users and ports per model:

Chapter 1: Introduction

Model

Remote users

Ports

KX II-416

KX II-232

KX II-216

KX II-132

KX II-116

KX II-108

Software

 Virtual media support in Windows®, Mac® and Linux® environments

with D2CIM-VUSB and D2CIM-DVUSB CIMs and digital CIMs

 Support for digital audio over USB  Port scanning and thumbnail view of up to 32 targets within a

configurable scan set

 Absolute Mouse Synchronization with D2CIM-VUSB CIM,

D2CIM-DVUSB CIM and digital CIMs

 Plug-and-Play  Web-based access and management  Intuitive graphical user interface (GUI)  Support for dual port video output  256-bit encryption of complete KVM signal, including video and

virtual media

 LDAP, Active Directory®, RADIUS, or internal authentication and

authorization

 DHCP or fixed IP addressing  Smart card/CAC authentication  SNMP, SNMP3 and Syslog management  IPv4 and IPv6 support  Power control associated directly with servers to prevent mistakes  Integration with Raritan's CommandCenter Secure Gateway (CC-SG)

management unit

 CC Unmanage feature to remove device from CC-SG control  Support of Raritan PX1 and PX2 appliances

Chapter 1: Introduction

KX II Client Applications

The following client applications can be used in the KX II: KX II 2.2 (and later):

 Virtual KVM Client (VKC)  Active KVM Client (AKC)  Multi-Platform Client (MPC)

KX II (Generation 2):

 Virtual KVM Client (VKC)  Multi-Platform Client (MPC)

Java™ 1.7 is required to use the Java-based Java-based KX II Virtual KVM Client (VKC) and Multi-Platform Client (MPC)..

Microsoft .NET® 3.5 (or later) is required to use KX II with the Microsoft Windows®-based Active KVM Client (AKC).

KX II Help

KX II online help is considered your primary help resource. PDF versions of help are a secondary resource.

See the KX II Release Notes for important information on the current release before you begin using the KX II.

KVM Client help is provided as part of KX II online help. Online help is accompanied by the KX II Quick Setup Guide, which is

included with your KX II and can be found on the Raritan Support page of Raritan's website (http://www.raritan.com/support/firmware-and-documentation).

Note: To use online help, Active Content must be enabled in your browser.

In This Chapter

Overview .................................................................................................. 10

Rack Mounting ......................................................................................... 10

Default Login Information ........................................................................ 12

Getting Started ........................................................................................ 12

Logging in to the KX II ............................................................................. 25

Allow Pop-Ups ......................................................................................... 26

Security Warnings and Validation Messages .......................................... 26

Installing a Certificate .............................................................................. 27

Overview

Chapter 2

Installation and Configuration

Rack Mounting

This section provides a brief overview of the installation process. Each step is further detailed in the remaining sections of this chapter.

Before installing the KX II, configure the target server you want to access via the KX II so you ensure optimum performance.

The KX II can be mounted in 1U (1.75", 4.4 cm) of vertical space in a standard 19" equipment rack.

Note: The Raritan device depicted in the rack mounting diagrams is for example purposes only and may not depict your device. The mounting instructions are specific to your device.

Forward Mount

The steps correspond to the numbers shown in the front rackmount diagrams.

1. Secure the cable-support bar to the back end of the side brackets using two of the included screws.

2. Slide the KX II between the side brackets, with its rear panel facing the cable-support bar, until its front panel is flush with the “ears” of the side brackets.

3. Secure the KX II to the side brackets using the remaining included screws (three on each side).

4. Mount the entire assembly in your rack, and secure the side brackets' ears to the rack's front rails with your own screws, bolts, cage nuts, and so on.

Chapter 2: Installation and Configuration

5. When connecting cables to the rear panel of the KX II drape them over the cable-support bar.

Rear Mount

The steps correspond to the numbers shown in the rear rackmount diagrams.

1. Secure the cable-support bar to the front end of the side brackets, near the side brackets' “ears,” using two of the included screws.

2. Slide the KX II between the side brackets, with its rear panel facing the cable-support bar, until its front panel is flush with the back edges of the side brackets.

3. Secure the KX II to the side brackets using the remaining included screws (three on each side).

4. Mount the entire assembly in your rack and secure the side brackets' ears to the rack's front rails with your own screws, bolts, cage nuts, and so on.

5. When connecting cables to the rear panel of the user station or switch, drape them over the cable-support bar.

Chapter 2: Installation and Configuration

Default Login Information

Default

Value

User name

admin This user has administrative privileges.

Password

raritan The first time you start the KX II, you are required to

change the default password.

IP address

192.168.0.192.

Important: For backup and business continuity purposes, it is strongly recommended that you create a backup administrator user name and password and keep that information in a secure location.

Getting Started

Note that the following configuration requirements apply only to the target server, not to the computers that you remotely access the KX II.

Step 1: Configuring Network Firewall Settings

TCP Port 5000

Allow network and firewall communication on TCP Port 5000 to enable remote access to the KX II.

Alternatively, configure the KX II to use a different TCP port, then allow communication on that port.

TCP Port 443

Allow access to TCP Port 443 (Standard HTTPS) so you can access KX II via a web browser.

TCP Port 80

Allow access to TCP Port 80 (Standard HTTP) to enable automatic redirection of HTTP requests to HTTPS.

Chapter 2: Installation and Configuration

Step 2: Configure the KVM Target Servers

Target Server Video Resolutions

For optimal bandwidth efficiency and video performance, KVM target servers running graphical user interfaces such as Windows®, Linux®, X-Windows, Solaris™, and KDE may require configuration.

The desktop background does not need to be completely solid, but desktop backgrounds featuring photos or complex gradients might degrade performance.

Ensure that the server video resolution and refresh rate are supported by KX II, and that the signal is non-interlaced.

See the KX II Online Help for a list of supported target server video resolutions.

Mouse Settings

Following are the mouse settings for various operating systems. These settings are configured on your target operating system unless

otherwise indicated. See the KX II Online Help for details on configuring these mouse

settings.

Windows 7 and Windows Vista Mouse Settings

Configure these mouse settings in Windows 7® and Windows

Vista®:

Configure the motion settings:

 Set the mouse motion speed setting to exactly the middle speed  Disable the "Enhanced pointer precision" option

Disable animation and fade effects:

 Animate controls and elements inside windows  Animate windows when minimizing and maximizing  Fade or slide menus into view  Fade or slide ToolTips into view  Fade out menu items after clicking

Chapter 2: Installation and Configuration

Windows XP, Windows 2003, Windows 2008 Mouse Settings

Configure these mouse settings in Windows XP®, Windows

2003® and Windows 2008®:

Configure the Motion settings:

 Set the mouse motion speed setting to exactly the middle speed  Disable the "Enhance pointer precision" option  Disable the Snap To option

Disable transition effects:

 Deselect the "Use the following transition effect for menus and

tooltips" option

Windows 2000 Mouse Settings

Configure these Windows 2000® mouse settings:

Configure the Motion settings:

 Set the acceleration to None  Set the mouse motion speed setting to exactly the middle speed

Disable transition effects:

 Deselect the "Use the following transition effect for menus and

tooltips" option

Apple Mac Mouse Settings

Configure these Apple Mac® mouse settings:

Absolute Mouse Synchronization is required for proper mouse synchronization on KVM target servers running a Mac® operating system.

In order for Absolute Mouse Synchronization to work, a virtual media CIM is required. For a list of supported CIMs, see Supported Computer Interface Module (CIMs) Specifications.

Once you have completed your KX II installation, set the Mac USB profile. If you do not set this profile, the mouse does synch in OS X.

To do this, do one of the following:

1. Connect to the Mac target from the Raritan KVM Client.

2. Select USB Profile > Other Profiles > Mac OS-X (10.4.9 and later).

Chapter 2: Installation and Configuration

3. In KX II, select Device Settings > Port Configuration, then click on the target name to open the Port page.

4. Expand 'Select USB Profiles for Port' section.

5. Select 'Mac OS-X (10.4.9) and later' from the Available box, then click Add to add it to the Selected box.

6. Click on 'Mac OS-X (10.4.9) and later' in the Selected box. This automatically adds it to the Preferred Profile drop-down.

7. Select 'Mac OS-X (10.4.9) and later' from the Preferred Profile drop-down, then check the checkbox under 'Set Active Profile As Preferred Profile'.

 Click OK to apply.

Linux Mouse Settings

Configure these Linux® mouse settings:

 (Standard Mouse Mode only) Set the mouse acceleration to exactly

1 and set the threshold to exactly 1. Enter the following command: xset mouse 1 1. This should be set for execution upon login.

Sun Solaris Mouse Settings

Configure these Sun® Solaris™ mouse settings:

 Set the mouse acceleration value to exactly 1 and the threshold to

exactly 1

 Ensure that your video card is set to a supported resolution and that

its output is VGA, not composite sync

IBM AIX Mouse Settings

Configure these IBM AIX® mouse settings:

 Go to the Style Manager, click on Mouse Settings and set Mouse

Acceleration to 1.0 and Threshold to 3.0

Chapter 2: Installation and Configuration

Step 3: Connect the Equipment

A. AC Power

Connect the power supply(s):

1. Attach the included AC power cord to the KX II, and plug it into an AC power outlet.

2. For dual-power failover protection, attach the second included AC power cord to the KX II, and plug it into a different power source than the first power cord.

B. Modem Port (Optional)

Please see the KX II Online Help for information on connecting modems.

C. Network Port

The KX II provides two Ethernet ports for failover purposes - not for load-balancing.

By default, only LAN1 is active, and the automatic failover is disabled. Enable network failover if you want LAN2 to use the same IP address

should the KX II internal network interface or the network switch it is connected to become unavailable.

To connect to the network:

1. Connect a standard Ethernet cable from the network port labeled LAN1 to an Ethernet switch, hub, or router.

2. To use the optional KX II Ethernet failover capabilities: a. Connect a standard Ethernet cable from the network port labeled

LAN2 to an Ethernet switch, hub, or router.

Chapter 2: Installation and Configuration

Enable 'Automatic Failover' on the KX II Network Configuration page.

D. Local Access Port (Local PC)

For access to target servers at the rack, use the KX II Local Access port. The Local Access port also provides a graphical user interface from the

KX II Local Console for administration and target server access. While the Local Access port is required for installation and setup, it is

optional for subsequent use.

Note: The KX2-808, KX2-832 and KX2-864 also provide an Extended Local port labeled EXT LOCAL on the back of the device for access to target servers while at the rack. The Extended Local port is not required for the initial installation and setup. It is not enabled by default and is configured from the Local Console and the Remote Console.

To connect the local port:

 Attach a multi-sync VGA monitor, mouse, and keyboard to the

respective Local User ports using USB keyboard and mouse. The Local User and Extended Local ports are on the back panel of the KX II.

 Monitor - attach a standard multi-sync VGA monitor to the HD15

(female) video port

 Keyboard - attach either a standard keyboard to the Mini-DIN6

(female) keyboard port, or a standard USB keyboard to one of the USB Type A (female) ports

 Mouse - attach either a standard mouse to the Mini-DIN6 (female)

mouse port, or a standard USB mouse to one of the USB Type A (female) ports

E. Target Server Ports

The KX II uses standard UTP cabling (Cat5/5e/6) to connect to each target server.

For information on the supported distances between the KX II and target server, see Supported Target Server Connection Distance/Refresh Rate/Video Resolution in KX II Online Help.

If you are using digital CIMs (DCIMs), review Digital CIM Target Server Timing and Video Resolution in KX II Online Help.

To connect a target server to the KX II:

1. Use the appropriate CIM or DCIM. Attach the video connector of your CIM/DCIM to the video port of your target server.

Chapter 2: Installation and Configuration

2. Ensure that your target server's video is configured to a supported resolution and refresh rate.

For Sun servers, ensure your target server's video card is set to output standard VGA (H-and-V sync) and not composite sync.

3. Attach the keyboard/mouse connector of your CIM/DCIM to the corresponding ports on your target server.

Use a DCIM if you are connecting from the target server video port to the KX II.

4. Attach the CIM/DCIM to an available server port on the back of the KX II using a standard, straight-through UTP (Cat5/5e/6) cable for CIMs, or standard USB cable for DCIMs.

Note: The DCIM-USB G2 provides a small slide switch on the back of the CIM. Move the switch to P for PC-based USB target servers. Move the switch to S for Sun USB target servers. Power-cycle the CIM by removing the USB connector from the target server, then plugging it back in a few seconds later in order to apply the new switch position.

Step 4: Configure the KX II

For the following steps, you must change the default password and assign the KX II its IP address at the Local Console.

All other steps can be performed from either the Local Console, or from the KX II Remote Console via a supported web browser using the KX II's default IP address.

Java™ 1.7 is required to use the Java-based Java-based KX II Virtual KVM Client (VKC) and Multi-Platform Client (MPC)..

Microsoft .NET® 3.5 (or later) is required to use KX II with the Microsoft Windows®-based Active KVM Client (AKC).

Change the Default Password

The first time you start the KX II, you are required to change the default password.

To change the default password:

1. Once the unit has booted, enter the default username admin and password raritan. Click Login.

2. Enter the old password raritan, then enter and reenter a new password.

Passwords can be up to 64 characters in length consisting of English, alphanumeric and special characters.

3. Click Apply. Click OK on the Confirmation page.

Chapter 2: Installation and Configuration

Assign the KX II an IP Address

To assign an IP address to the KX II:

1. Choose Device Settings > Network. The Network Settings page opens.

2. Specify a meaningful Device Name for your KX II device.

Up to 32 alphanumeric and valid special characters, no spaces between characters.

3. Next, configure the IPv4, IPv6 and DNS settings.

Configure the IPv4 Settings

1. In the IPv4 section, enter or select the appropriate IPv4-specific network settings:

a. Enter the IP Address if needed. The default IP address is

192.168.0.192.

b. Enter the Subnet Mask. The default subnet mask is

255.255.255.0.

c. Enter the Default Gateway if None is selected from the IP Auto

Configuration drop-down.

d. Enter the Preferred DHCP Host Name if DHCP is selected from

the IP Auto Configuration drop-down.

e. Select the IP Auto Configuration. The following options are

available:

 None (Static IP) - This option requires you manually specify the

network parameters.

This is the recommended option because the KX II is an infrastructure device, and its IP address should not change.

Select this option if you want to ensure redundant failover capabilities should the primary Ethernet port (or the switch/router to which it is connected) fail. If it fails, KX III fails over to the secondary network port with the same IP address, ensuring there is not interruption.

 DHCP - Dynamic Host Configuration Protocol is used by

networked computers (clients) to obtain unique IP addresses and other parameters from a DHCP server.

With this option, network parameters are assigned by the DHCP server.

If DHCP is used, enter the Preferred host name (DHCP only). Up to 63 characters.

2. Next, configure IPv6 and/or DNS settings.

Chapter 2: Installation and Configuration

Configure the IPv6 Settings

1. If using IPv6, enter or select the appropriate IPv6-specific network settings in the IPv6 section:

a. Select the IPv6 checkbox to activate the fields in the section and

enable IPv6 on the device.

b. Enter a Global/Unique IP Address. This is the IP address

assigned to the KX II.

c. Enter the Prefix Length. This is the number of bits used in the

IPv6 address. d. Enter the Gateway IP Address. e. Link-Local IP Address. This address is automatically assigned to

the device, and is used for neighbor discovery or when no

routers are present. Read-Only f. Zone ID. Identifies the device the address is associated with.

Read-Only g. Select an IP Auto Configuration option:  None (Static IP) - this option requires you manually specify the

network parameters.

This is the recommended option because the KX II is an infrastructure device, and its IP address should not change.

Select this option if you want to ensure redundant failover capabilities should the primary Ethernet port (or the switch/router to which it is connected) fail. If it fails, KX III switches to the secondary network port with the same IP address, ensuring their is no interruption.

If None is selected, the following Network Basic Settings fields are enabled: Global/Unique IP Address, Prefix Length, and Gateway IP Address allowing you to manually set the IP configuration.

 Router Discovery - use this option to automatically assign IPv6

addresses that have Global or Unique Local significance beyond

that of the Link Local, which only applies to a directly connected

subnet.

2. Next, configure DNS settings.

Configure the DNS Settings

1. Select Obtain DNS Server Address Automatically if DHCP is selected and Obtain DNS Server Address is enabled. When Obtain DNS Server Address Automatically, the DNS information provided by the DHCP server will be used.

Chapter 2: Installation and Configuration

2. If Use the Following DNS Server Addresses is selected, whether or not DHCP is selected, the addresses entered in this section is used to connect to the DNS server.

Enter the following information if the Following DNS Server Addresses is selected. These addresses are the primary and secondary DNS addresses used if the primary DNS server connection is lost due to an outage.

a. Primary DNS Server IP Address b. Secondary DNS Server IP Address

3. When finished, click OK.

Your KX II device is now network accessible.

Name Your Target Servers

To name the target servers:

1. Connect all of the target servers if you have not already done so.

2. Select Device Settings > Port Configuration, then click the Port Name of the target server you want to name.

3. Enter a name for the server up to 32 alphanumeric and special characters. Click OK.

Specify Power Supply Autodetection

The KX II provides dual power supplies. When both power supplies are used, the KX II automatically detects

them and notifies you of their status. Additionally, both the Powerln1 and Powerln2 Auto Detect checkboxes

are automatically selected on the Power Supply Setup page. If you are using only one power supply, you can enable automatic

detection for only the power supply in use.

To enable automatic detection for the power supply in use:

1. Choose Device Settings > Power Supply Setup. The Power Supply Setup page opens.

2. If you are plugging power input into power supply number one (left-most power supply at the back of the device), select the Powerln1 Auto Detect option.

3. If you are plugging power input into power supply number two (right-most power supply at the back of the device), select the Powerln2 Auto Detect option. Click OK.

Chapter 2: Installation and Configuration

If either of these checkboxes is selected and only power input is connected, the power LED on the front of the device is Red.

Configure Date/Time Settings (Optional)

Optionally, configure the date and time settings. The date and time settings impact SSL certificate validation if LDAPS is

enabled. Use the Date/Time Settings page to specify the date and time for the KX

II. There are two ways to do this:

 Manually set the date and time.  Synchronize the date and time with a Network Time Protocol (NTP)

server.

To set the date and time:

1. Choose Device Settings > Date/Time. The Date/Time Settings page opens.

2. Choose your time zone from the Time Zone drop-down list.

3. Adjust for daylight savings time by checking the "Adjust for daylight savings time" checkbox.

4. Choose the method to use to set the date and time:  User Specified Time - use this option to input the date and time

manually. For the User Specified Time option, enter the date and time. For the time, use the hh:mm format (using a 24-hour clock).

 Synchronize with NTP Server - use this option to synchronize the

date and time with the Network Time Protocol (NTP) Server.

5. For the Synchronize with NTP Server option: a. Enter the IP address of the Primary Time server. b. Enter the IP address of the Secondary Time server. Optional

Note: If DHCP is selected for the Network Settings on the Network page, the NTP server IP address is automatically retrieved from the DHCP server by default. Manually enter the NTP server IP address by selecting the Override DHCP checkbox.

6. Click OK.

Chapter 2: Installation and Configuration

Step 5: Launching the KX II Remote Console

Log in to your KX II Remote Console from any workstation with network connectivity that has Microsoft .NET® and/or Java Runtime Environment™ installed.

To launch the KX II Remote Console:

1. Launch a supported web browser.

2. Enter either:  The URL - http://IP-ADDRESS to use the Java-based Virtual

KVM Client

 http://IP-ADDRESS/akc for the Microsoft .NET-based Active KVM

Client IP-ADDRESS is the IP address assigned to your KX II You can also use HTTPS, or the DNS name of the KX II assigned by

your administrator (if applicable).

3. You are always redirected to the IP address from HTTP to HTTPS.

4. Enter your username and password. Click Login.

Access and Control Target Servers Remotely

The KX II Port Access page provides a list of all KX II ports, as well as the connected target servers, their status, and availability.

Accessing a Target Server

To access a target server:

1. On the KX II Port Access page, click the Port Name of the target you want to access.

The Port Action Menu is displayed.

2. Choose Connect from the Port Action menu.

A KVM window opens with a connection to the target.

Switching between Target Servers

To switch between KVM target servers:

1. While already using a target server, access the KX II Port Access page.

2. Click the port name of the target you want to access. The Port Action menu appears.

Chapter 2: Installation and Configuration

3. Choose Switch From in the Port Action menu. The new target server you selected is displayed.

Disconnecting a Target Server

To disconnect a target server:

 On the Port Access page, click the port name of the target you want

to disconnect from, then click Disconnect on Port Action menu when it appears.

Step 6: Configuring the Keyboard Language (Optional)

Note: This step is not required if you are using the US/International language keyboard.

If you are using a non-US language, the keyboard must be configured for the appropriate language.

Additionally, the keyboard language for the client machine and the KVM target servers must match.

Consult your operating system documentation for additional information about changing the keyboard layout.

Changing the Keyboard Layout Code (Sun Targets)

Use this procedure if you are using a DCIM-SUSB and want to change the keyboard layout to another language.

To change the keyboard layout code (DCIM-SUSB only):

1. Open a Text Editor window on the Sun™ workstation.

2. Check that the Num Lock key is active. then press the left Ctrl key and the Del key on your keyboard, or select the option "set CIM keyboard/Mouse options" from the keyboard menu.

The Caps Lock light starts to blink, indicating that the CIM is in Layout Code Change mode.

The text window displays: Raritan Computer, Inc. Current keyboard layout code = 22h (US5 UNIX).

3. Type the layout code desired (for example, 31 for the Japanese keyboard). Press Enter.

4. Shut down the device and power on once again. The DCIM-SUSB performs a reset (power cycle).

5. Verify that the characters are correct.

Chapter 2: Installation and Configuration

Step 7: Configure Tiering (Optional)

The optional tiering feature allows you to use a KX II as your base device, then connect additional KX II's to it as tiered devices.

You can then access servers and PX PDUs through the base both locally and remotely. See the Device Management (on page 141) section of the KX II Help for more information on this feature.

To enable tiering:

1. From the base KX II tier device, select Device Settings > Device Services to open the Device Service Settings page.

2. Select Enable Tiering as Base.

3. In the Base Secret field, enter the secret shared between the base and the tiered devices. This secret is required for the tiered devices to authenticate the base device. Enter the same secret word for the tiered device. Click OK.

4. Enable the tiered devices. From the tiered device, choose Device Settings > Local Port Settings.

5. In the Enable Local Ports section of the page, select Enable Local Port Device Tiering.

6. In the Tier Secret field, enter the same secret word you entered for the base device on the Device Settings page. Click OK.

Logging in to the KX II

Log in to your KX II Remote Console from any workstation with network connectivity. Java™ 1.7 is required to use the Java-based Java-based Virtual KVM Client (VKC) and Multi-Platform Client (MPC). Alternatively, Microsoft .NET® 3.5 (or later) is required to use KX II with the Microsoft Windows®-based Active KVM Client (AKC).

Logging in and using KX II requires you to allow pop-ups. For information on security warnings and validation messages, and steps

to reduce or eliminate them, see Security Warnings and Validation

Messages (on page 26).

To log in to the KX II:

1. Launch a supported web browser.

2. Enter either:  The URL - http://IP-ADDRESS to use the Java-based Virtual

KVM Client

Chapter 2: Installation and Configuration

 http://IP-ADDRESS/akc for the Microsoft .NET-based Active KVM

Client IP-ADDRESS is the IP address assigned to your KX II You can also use HTTPS, or the DNS name of the KX II assigned by

your administrator (if applicable). You are always redirected to the IP address from HTTP to HTTPS.

3. Enter your username and password, then click Login.

4. Accept the user agreement (if applicable).

5. If security warnings appear, accept and/or allow access.

Allow Pop-Ups

Regardless of the browser used, you must allow pop-ups from the device's IP address to launch the KX II Remote Console.

Security Warnings and Validation Messages

When logging in to KX II, security warnings and application validation message may appear.

These include:

 Java™ security warnings and requests to validate KX II. See Java

Validation and Access Warning (on page 26), and Installing a Certificate (on page 27)

 Additional security warnings based on your browser and security

settings. See Additional Security Warnings (on page 27)

Java Validation and Access Warning

When logging in to KX II, Java™ 1.7 prompts you to validate KX II, and to allow access to the application.

Raritan recommends installing an SSL certificate in each KX II device in order to reduce Java warnings, and enhance security. See SSL

Certificates (on page 234)

Chapter 2: Installation and Configuration

Additional Security Warnings

Even after an SSL certificate is installed in the KX II, depending on your browser and security settings, additional security warnings may be displayed when you log in to KX II.

It is necessary to accept these warnings to launch the KX II Remote Console.

Reduce the number of warning messages during subsequent log ins by checking the following options on the security and certificate warning messages:

 In the future, do not show this warning  Always trust content from this publisher

Installing a Certificate

You may be prompted by the browser to accept and validate the KX II's SSL certificate.

Depending on your browser and security settings, additional security warnings may be displayed when you log in to KX II.

It is necessary to accept these warnings to launch the KX II Remote Console. For more information, see Security Warnings and Validation

Messages (on page 26).

Two sample methods on how to install an SSL Certificate in the browser are provided here, both using Microsoft Internet Explorer 8® and Windows 7®.

Specific methods and steps depend on your browser and operating system. See your browser and operating system help for details.

Chapter 2: Installation and Configuration

Example 1: Import the Certificate into the Browser

Steps

Open an IE browser, then log in to KX II.

Click More Information on the first Java™ security warning.

Click View Certificate Details on the More Information dialog. You are prompted to install the certificate. Follow the wizard steps.

Note: If you are not prompted by the browser, manually select Tools > Internet Options to open the Internet Options dialog.

In this example, you import the Certificate into the browser.

Chapter 2: Installation and Configuration

Steps

Click the Content tab.

Click Certificates.

The Certificate Import Wizard opens and walks you through each step.

 File to Import - Browse to locate the Certificate  Certificate Store - Select the location to store the Certificate

Click Finish on the last step of the Wizard.

The Certificate is imported. Close the success message.

Click OK on the Internet Options dialog to apply the changes, then close and reopen the browser.

Chapter 2: Installation and Configuration

Example 2: Add the KX II to Trusted Sites and Import the Certificate

Steps

Open an IE browser, then select Tools > Internet Options to open the Internet Options dialog

Click the Security tab.

Click on Trusted Sites.

Disable Protected Mode, and accept any warnings.

Click Sites to open the Trusted Sites dialog.

Enter the KX II URL, then click Add.

Deselect server verification for the zone (if applicable).

Click Close.

In this example, the KX II's URL is added as a Trusted Site, and the Self Signed Certificate is added as part of the process.

Chapter 2: Installation and Configuration

Steps

Click OK on the Internet Options dialog to apply the changes, then close and reopen the browser.

Next, import the Certificate.

Steps

Open an IE browser, then log in to KX II.

Click More Information on the first Java™ security warning.

Click View Certificate Details on the More Information dialog. You are prompted to install the certificate. Follow the wizard steps.

For details see, Example 1: Import the Certificate into the Browser (on page 28)

In This Chapter

KX II Interfaces ........................................................................................ 32

KX II Local Console Interface: KX II Devices .......................................... 33

KX II Remote Console Interface .............................................................. 33

Proxy Server Configuration for Use with MPC, VKC and AKC ............... 50

Virtual KVM Client (VKC) and Active KVM Client (AKC) ......................... 52

Multi-Platform Client (MPC) ..................................................................... 94

KX II Interfaces

User interface

Local access

Admin

Remote access

Admin

KX II Local Console

KX II Remote Console

Virtual KVM Client (VKC)

Multi-Platform Client (MPC)

Active KVM Client (AKC)

Chapter 3

Working with Target Servers

There are several user interfaces in the KX II, providing you with easy access anytime, anywhere to targets.

These include the KX II Local Console, the KX II Remote Console, the Virtual KVM Client (VKC), the Active KVM Client (AKC), and the Multi-Platform Client (MPC).

The following table identifies these interfaces and their use for target server access and administration locally and remotely:

The following sections of the help contain information about using specific interfaces to access the KX II and manage targets:

 Local Console  Remote Console  Virtual KVM Client  Multi-Platform Client

Chapter 3: Working with Target Servers

KX II Local Console Interface: KX II Devices

When you are located at the server rack, the KX II provides standard KVM management and administration via the KX II Local Console. The KX II Local Console provides a direct KVM (analog) connection to your connected servers; the performance is exactly as if you were directly connected to the server's keyboard, mouse, and video ports.

There are many similarities among the KX II Local Console and the KX II Remote Console graphical user interfaces. Where there are differences, they are noted in the help.

The KX II Local Console Factory Reset option is available in the KX II Local Console but not the KX II Remote Console.

KX II Remote Console Interface

The KX II Remote Console is a browser-based graphical user interface that allows you to log in to KVM target servers and serial targets connected to the KX II and to remotely administer the KX II.

The KX II Remote Console provides a digital connection to your connected KVM target servers. When you log into a KVM target server using the KX II Remote Console, a Virtual KVM Client window opens.

There are many similarities among the KX II Local Console and the KX II Remote Console graphical user interfaces, and where there are differences, they are noted in the user manual. The following options are available in the KX II Remote Console but not the KX II Local Console:

 Virtual Media  Favorites  Backup/Restore  Firmware Upgrade  SSL Certificates  Audio

Chapter 3: Working with Target Servers

KX II Interface

Both the KX II Remote Console and the KX II Local Console interfaces provide a web-based interface for device configuration and administration, as well as target server list and selection. The options are organized into various tabs.

After a successful login, the Port Access page opens listing all ports along with their status and availability. Four tabs are provided on the page allowing you to view by port, view by group or view by search. You can sort by Port Number, Port Name, Status (Up and Down), and Availability (Idle, Connected, Busy, Unavailable, and Connecting) by clicking on the column heading. See Port Access Page (Remote

Console Display) (on page 38) for more information.

Use the Set Scan tab to scan for up to 32 targets that are connected to the KX II. See Scanning Ports (on page 47).

Chapter 3: Working with Target Servers

Left Panel

Information

Description

When displayed?

Time & Session

The date and time the current session started

Always User

Username

Always

State

The current state of the application, either idle or active. If idle, the application tracks and displays the time the session has been idle.

Always

Your IP

The IP address used to access the KX II

Always

Last Login

The last login date and time

Always

Under CC-SG Management

The IP address of the CC-SG device managing the KX II

When the KX II is being managed by CC-SG

Device Information

Information specific to the KX II you are using

Always

Device Name

Name assigned to the device

Always

IP Address

The IP address of the KX II

Always

Firmware

Current version of firmware

Always Device Model

Model of the KX II

Always

Serial number

Serial number of the KX II

Always

Network

The name assigned to the current network

Always

PowerIn1

Status of the power 1 outlet connection. Either on or off, or Auto-detect off

Always

The left panel of the KX II interface contains the following information. Note that some information is conditional - meaning it is displayed based

on your role, features being used and so on. Conditional information is noted here.

Chapter 3: Working with Target Servers

Information

Description

When displayed?

PowerIn2

Status of the power 2 outlet connection. Either on or off, or Auto-detect off

Always

Configured As Base or Configured As Tiered

If you are using a tiering configuration, this indicates if the KX II you are accessing is the base device or a tiered device.

When the KX II is part of a tiered configuration

Port States

The statuses of the ports being used by the KX II

Always

Connect Users

The users, identified by their username and IP address, who are currently connected to the KX II

Always

Online Help

Links to online help

Always

FIPS Mode

FIPS Mode: EnabledSSL Certificate: FIPS Mode Compliant

When FIPS is enabled Favorite Devices

See Managing Favorites (on page 43)

When enabled

The left panel can be collapsed in order to increase the display area of the page.

To collapse the left panel:

 Click on the blue, left-facing arrow located approximately halfway

down the left side of the panel. Once the panel is collapsed, click the blue arrow again to expand it.

Chapter 3: Working with Target Servers

KX II Console Navigation

The KX II Console interfaces provide many methods for navigation and making your selections.

To select an option (use any of the following):

 Click on a tab. A page of available options appears.  Hover over a tab and select the appropriate option from the menu.  Click the option directly from the menu hierarchy displayed

(breadcrumbs).

To scroll through pages longer than the screen:

 Use Page Up and Page Down keys on your keyboard.  Use the scroll bar on the right.

Chapter 3: Working with Target Servers

Port Access Page (Remote Console Display)

After successfully logging on to the KX II remote console, the View by Port tab on the Port Access page appears. This page lists all of the KX II ports, and the target servers, port groups, and blade chassis that are connected to those ports.

The information is sorted by Port Number by default, but you can change the display to sort on any of the available columns by clicking on a column header. To increase or decrease the number of rows displayed on a tab at one time, enter the number of row in the Rows per Page field and click Set.

The following information for each port is contained on this page:

 Port Number - Numbered from 1 to the total number of ports

available for the KX II device.

Note: Ports connected to power strips are not listed, resulting in gaps in the Port Number sequence.

 Port Name - The name of the KX II port. Initially, this is set to

Dominion-KX2-Port# but you can change the name to something more descriptive. When you click a Port Name link, the Port Action Menu appears.

Note: Do not use apostrophes for the Port (CIM) Name.

 Type - The type of server or CIM/DCIM.

For blade chassis, the type can be Blade Chassis, Blade, BladeChassisAdmin, and BladeChassisURL.

Dual video port groups appear on the Port Access page as Dual Port types.

The primary and secondary ports that are a part of the port group appear on the Port Access page as Dual Port(P) and Dual Port(S), respectively. For example, if the CIM type is DCIM, "DCIM Dual Port (P)" is displayed.

Chapter 3: Working with Target Servers

 Status - The status of the servers - either up or down.

To connect to an available target server or dual monitor target

server:

1. Click on the port name. The Port Action menu opens.

2. Click Connect. Once you are connected to a target or dual monitor target server, click on the port group name and then click Disconnect to disconnect.

See Port Action Menu (on page 41) for details on additional available menu options.

Chapter 3: Working with Target Servers

View by Group Tab

The View by Group tab displays blade chassis, 'standard' port groups, and dual video port groups. Click the Expand Arrow icon next to a group to view the ports assigned to the port group.

See Device Management (on page 141) for information on creating each of these types of port groups.

View by Search Tab

The View by Search tab allows you to search by port name. The search feature supports the use of an asterisk (*) as a wildcard, and full and partial names.

Set Scan Tab

The port scanning feature is accessed from the Set Scan tab on the Port Access page. The feature allows you to define a set of targets to be scanned. Thumbnail views of the scanned targets are also available. Select a thumbnail to open that target in its Virtual KVM Client window.

See See Scanning Ports - Remote Console for more information.

Tiered Devices - Port Access Page

If you are using a tiered configuration in which a base KX II device is used to access multiple other tiered devices, the tiered devices are viewed on the Port Access page by clicking on the Expand Arrow icon to the left of the tier device name. See Configuring and Enabling

Tiering (on page 147) for more information on tiering.

Chapter 3: Working with Target Servers

Blade Chassis - Port Access Page

The blade chassis is displayed in an expandable, hierarchical list on the Port Access page, with the blade chassis at the root of the hierarchy and the individual blades labeled and displayed below the root. Use the Expand Arrow icon next to the root chassis to display the individual blades.

Note: To view the blade chassis in a hierarchal order, blade-chassis subtypes must be configured for the blade server chassis.

Dual Port Video Groups - Port Access Page

Dual video port groups appear on the Port Access page as Dual Port types.

When you access a dual port video group from the remote client, you connect to the primary port, which opens a KVM connection window to both the primary and secondary ports of the dual port group.

Note: The dual video primary port is defined when the port group is created.

Note: Two KVM channels are required to remotely connect to the dual video port group by clicking primary port. If two channels are not available, the Connect link is not displayed.

Note: The Action menu is not displayed when you click on a secondary port in a dual video port group.

Note: You cannot connect to the primary port and secondary port at the same time from the Local Port.

Port Action Menu

When you click a Port Name in the Port Access list, the Port Action menu appears.

Choose the desired menu option for that port to execute it. Note that only currently available options, depending on the port's status and availability, are listed in the Port Action menu.

 Connect - Creates a new connection to the target server.

For the KX II Remote Console, a new Virtual KVM Client page appears.

For the KX II Local Console, the display switches to the target server, and switches away from the local user interface.

Chapter 3: Working with Target Servers

On the local port, the KX II Local Console interface must be visible in order to perform the switch.

Hot key switching is also available from the local port.

Note: This option is not available from the KX II Remote Console for an available port if all connections are busy.

 Switch From - Switches from an existing connection to the selected

port (KVM target server).

This menu item is available only for KVM targets, and only when a Virtual KVM Client is opened.

Note: This menu item is not available on the KX II Local Console.

 Disconnect - Disconnects this port and closes the Virtual KVM Client

page for this target server.

This menu item is available only when the port status is up and connected, or up and busy.

Note: This menu item is not available on the KX II Local Console. The only way to disconnect from the switched target in the Local Console is to use the hot key.

 Power On - Powers on the target server through the associated

outlet.

This option is visible only when there are one or more power associations to the target, and when the user has permission to operate this service.

 Power Off - Powers off the target server through the associated

outlets.

This option is visible only when there are one or more power associations to the target, when the target power is on (port status is up), and when user has permission to operate this service.

 Power Cycle - Power cycles the target server through the associated

outlets.

This option is visible only when there are one or more power associations to the target, and when the user has permission to operate this service.

Chapter 3: Working with Target Servers

Managing Favorites

A Favorites feature is provided so you can organize and quickly access the devices you use frequently.

The Favorite Devices section is located in the lower left side (sidebar) of the Port Access page and provides the ability to:

 Create and manage a list of favorite devices  Quickly access frequently-used devices  List your favorites either by Device Name, IP Address, or DNS

hostname

 Discover KX II devices on its subnet (before and after login)  Retrieve discovered KX II devices from the connected Dominion

device (after login)

Chapter 3: Working with Target Servers

Enable Favorites

 Click Enable in the Favorite Devices section of the left panel of the

KX II interface.

Once enabled, the Enable button becomes a Disable button.

Chapter 3: Working with Target Servers

Access and Display Favorites

To access a favorite KX II device:

 Click the device name (listed beneath Favorite Devices). A new

browser opens to that device.

To display favorites by name:

 Click Display by Name.

To display favorites by IP Address:

 Click Display by IP.

To display favorites by the host name:

 Click Display by Host Name.

Discovering Devices on the Local Subnet

This option discovers the devices on your local subnet, which is the subnet where the KX II Remote Console is running. These devices can be accessed directly from this page or you can add them to your list of favorites. See Favorites List Page.

To discover devices on the local subnet:

1. Choose Manage > Discover Devices - Local Subnet. The Discover Devices - Local Subnet page appears.

2. Choose the appropriate discovery port:

Chapter 3: Working with Target Servers

 To use the default discovery port, select the Use Default Port

5000 checkbox.  To use a different discovery port: a. Deselect the Use Default Port 5000 checkbox. b. Type the port number in the Discover on Port field. c. Click Save.

3. Click Refresh. The list of devices on the local subnet is refreshed.

To add devices to your Favorites List:

1. Select the checkbox next to the device name/IP address.

2. Click Add.

To access a discovered device:

 Click the device name or IP address for that device. A new browser

opens to that device.

Discovering Devices on the KX II Subnet

This option discovers devices on the device subnet, which is the subnet of the KX II device IP address itself. You can access these devices directly from this the Subnet page or add them to your list of favorites. See Favorites List Page.

This feature allows multiple KX II devices to interoperate and scale automatically. The KX II Remote Console automatically discovers the KX II devices, and any other Raritan device, in the subnet of the KX II.

To discover devices on the device subnet:

1. Choose Manage > Discover Devices - KX II Subnet. The Discover Devices - KX II Subnet page appears.

2. Click Refresh. The list of devices on the local subnet is refreshed.

To add devices to your Favorites List:

1. Select the checkbox next to the device name/IP address.

2. Click Add.

To access a discovered device:

 Click the device name or IP address for that device. A new browser

opens to that device.

Chapter 3: Working with Target Servers

Scanning Ports

The KX II provides the port scanning feature to search for selected targets, and display them in a slide show view, allowing you to monitor up to 32 targets at one time.

You can connect to targets or focus on a specific target as needed. Scans can include standard targets, blade servers, tiered Dominion devices, and KVM switch ports.

Configure scan settings from either the Virtual KVM Client (VKC) or Active KVM Client (AKC).

Note: For dual video port groups, the primary port is included in a port scan, but the secondary port is not included when connecting from a remote client. Both ports can be included in the scan from the Local Port. Dual video port groups are supported by the KX II 2.5.0 (and later).

Note: Scanning for tiered devices is not supported by the Multi-Platform Client (MPC).

When you start a scan, the Port Scan window opens. As each target is found, it is displayed as a thumbnail in a slide show. The slide show scrolls through the target thumbnails based on the

default interval of 10 seconds or according to the interval you specify. As the scan scrolls through the targets, the target that is the focus of the

slide show displays in the center of the page. The name of the target is displayed below its thumbnail and in the task

bar at the bottom of the window. If a target is busy, a blank screen is displayed instead of the target server

access page. The status of each target is indicated by green, yellow and red lights that

are displayed below the target thumbnail and, as the target is the focus of the rotation, in the task bar.

Lights for each target are gray until they are the focus of the slide show. The status lights indicate the following:

 Green - the target is up/idle or up/connected  Yellow - the target is down but connected  Red - the target is down/idle, busy, or otherwise not accessible

This feature is available from the Local Port, Virtual KVM Client (VKC), Active KVM Client (AKC) and Multi-Platform Client (MPC).

Chapter 3: Working with Target Servers

Note: MPC uses a different method for initiating a scan than the other Raritan clients. See Set Scan Group in the KVM and Serial Client Guide for details. The scan results and scan options differ between the Remote Console and the Local Console. See Scanning Ports - Local

Console (on page 269).

To scan for targets:

1. Click the Set Scan tab on the Port Access page.

2. Select the targets you want to include in the scan by selecting the checkbox to the left of each target, or select the checkbox at the top of the target column to select all targets.

3. Leave the Up Only checkbox selected if you only want targets that are up to be included in the scan. Deselect this checkbox if you want to include all targets, whether up or down.

4. Click Scan to begin the scan.

As each target is scanned, it is displayed in slide show view on the page.

5. Click Options > Pause to pause the slide show and stop it from moving between targets, click Options > Resume to resume the slide show.

6. Click on a target thumbnail to scan it next.

7. Connect to a target by double clicking on its thumbnail.

Chapter 3: Working with Target Servers

Using Scan Port Options

Following are options available to you while scanning targets. With the exception of the Expand/Collapse icon, all of these options are

selected from the Options menu in the upper left of the Port Scan viewer. The options will return to their defaults when you close the window.

Note: Configure scan settings such as the display interval from either the Virtual KVM Client (VKC) or Active KVM Client (AKC). See Configuring Port Scan Settings in VKC and AKC

Hide or View Thumbnails

 Use the Expand/Collapse icon at the upper left of the window to

hide or view thumbnails. Expanded is the default view.

Pause the Thumbnail Slide Show

 Pause thumbnails from rotating between one target and the next by

selecting Options > Pause. Rotating thumbnails is the default setting.

Resume the Thumbnail Slide Show

 Resume the thumbnail rotation by selecting Options > Resume.

Size the Thumbnails in the Port Scan Viewer

 Enlarge the size of the thumbnails by selecting Options > Size >

360x240.

 Minimize the size of the thumbnails by selection Options > Size >

160x120. This is the default thumbnail size.

Change the Orientation of the Port Scan Viewer

 View thumbnails along the bottom of the Port Scan viewer by

selecting Options > Split Orientation > Horizontal.

 View thumbnails along the right of the Port Scan viewer by selecting

Options > Split Orientation > Vertical. This is the default view.

Chapter 3: Working with Target Servers

Logging Out

To quit the KX II:

 Click Logout in the upper right-hand corner of the page.

Note: Logging out also closes any open Virtual KVM Client and serial client sessions.

Proxy Server Configuration for Use with MPC, VKC and AKC

When the use of a Proxy Server is required, a SOCKS proxy must also be provided and configured on the remote client PC.

Note: If the installed proxy server is only capable of the HTTP proxy protocol, you cannot connect.

To configure the SOCKS proxy:

1. On the client, select Control Panel > Internet Options.

a. On the Connections tab, click 'LAN settings'. The Local Area

Network (LAN) Settings dialog opens.

b. Select 'Use a proxy server for your LAN'. c. Click Advanced. The Proxy Settings dialog opens. d. Configure the proxy servers for all protocols. IMPORTANT: Do not

select 'Use the same proxy server for all protocols'.

Note: The default port for a SOCKS proxy (1080) is different from HTTP proxy (3128).

2. Click OK at each dialog to apply the settings.

3. Next, configure the proxies for Java™ applets by selecting Control Panel > Java.

Chapter 3: Working with Target Servers

e. On the General tab, click Network Settings. The Network Settings

dialog opens.

f. Select Use Proxy Server. g. Click Advanced. The Advanced Network Settings dialog opens. h. Configure the proxy servers for all protocols. IMPORTANT: Do not

select 'Use the same proxy server for all protocols'.

Note: The default port for a SOCKS proxy (1080) is different from HTTP proxy (3128).

4. If you are using standalone MPC, you must also do the following:

i. Open the start.bat file in MPC directory with a text editor. j. Insert the following parameters to the command line. Add them

before "-classpath": -DsocksProxyHost=<socks proxy ip addr>

-DsocksProxyPort=<socks proxy port>

The parameters should look as follows: start javaw -Xmn128M -Xmx512M -XX:MaxHeapFreeRatio=70

-XX:MinHeapFreeRatio=50 -Dsun.java2d.noddraw=true

-DsocksProxyHost=192.168.99.99 -DsocksProxyPort=1080

-classpath .\sdeploy.jar;.\sFoxtrot.jar;.\jaws.jar;.\sMpc.jar com.raritan.rrc.ui.RRCApplication %1

Chapter 3: Working with Target Servers

Virtual KVM Client (VKC) and Active KVM Client (AKC)

Overview

Whenever you access a target server from the Port Access page of KX II the Remote Console, a Virtual KVM Client (VKC) window opens.

There is one Virtual KVM Client for each target server connected. Virtual KVM Client windows can be minimized, maximized, and moved

around your computer desktop.

IMPORTANT: Refreshing your browser closes the Virtual KVM Client connection, so exercise caution.

Virtual KVM Client Java Requirements

Java™ 1.7 is required to use the Java-based Virtual VKM Client (VKC).

Chapter 3: Working with Target Servers

Virtual KVM Client (VKC) and Active KVM Client (AKC) Shared Features

The Virtual KVM Client (VKC) and Active KVM Client (AKC) are interfaces used to access remote targets.

VKC and AKC share similar features with the exception of the following:

 Minimum system requirements  Supported operating systems and browsers  Keyboard macros created in AKC cannot be used in VKC  Direct port access configuration (see Enabling Direct Port Access

via URL)

 AKC server certification validation configuration (see Prerequisites

for Using AKC (on page 93))

Connect to a Target Server

Once you have logged on to the KX II Remote Console, access target servers via the Virtual KVM Client (VKC) or Active KVM Client (AKC).

To connect to an available server:

1. On the Port Access page, click on the port name of the target server you want to connect to. The Port Action menu opens.

2. Click Connect.

See Port Action Menu for details on additional available menu options.

Chapter 3: Working with Target Servers

Connection Properties

Dynamic video compression algorithms maintain KVM console usability under varying bandwidth constraints.

The devices optimize KVM output not only for LAN use, but also for WAN use.

These devices can also control color depth and limit video output, offering an optimal balance between video quality and system responsiveness for any bandwidth.

The parameters in the Properties dialog can be optimized to suit your needs for different operating environments. Connection properties are saved across subsequent connections to generation 2 devices once they are set and saved.

To set the connection properties:

1. Choose Connection > Properties or click the Connection Properties button in the toolbar. The Properties dialog appears.

2. Choose the Connection Speed from the drop-down list. The device can automatically detect available bandwidth and not limit bandwidth use. However, you can also adjust this usage according to bandwidth limitations.

 Auto  1G Ethernet  100 Mb Ethernet  10 Mb Ethernet  1.5 Mb (MAX DSL/T1)  1 Mb (Fast DSL/T1)  512 Kb (Medium DSL/T1)  384 Kb (Slow DSL/T1)  256 Kb (Cable)  128 Kb (Dual ISDN)  56 kb (ISP Modem)  33 kb (Fast Modem)  24 kb (Slow Modem)

Note that these settings are an optimization for specific conditions rather than an exact speed. The client and server always attempt to deliver video as quickly as possible on the network regardless of the current network speed and encoding setting. But the system will be most responsive when the settings match the real world environment.

Chapter 3: Working with Target Servers

3. Choose the Color Depth from the drop-down list. The device can dynamically adapt the color depth transmitted to remote users in order to maximize usability in all bandwidths.

 15-bit RGB Color  8-bit RGB Color  4-bit Color  4-bit Gray  3-bit Gray  2-bit Gray  Black and White

Important: For most administrative tasks (server monitoring, reconfiguring, and so on), the full 24-bit or 32-bit color spectrum made available by most modern video graphics cards is not necessary. Attempting to transmit such high color depths wastes network bandwidth.

4. Use the slider to select the desired level of Smoothing (15-bit color mode only). The level of smoothing determines how aggressively to blend screen regions with small color variation into a single smooth color. Smoothing improves the appearance of target video by reducing displayed video noise.

5. Click OK to set these properties.

Chapter 3: Working with Target Servers

Connection Information

Open the Connection Information dialog for real-time connection information, and copy the information from the dialog as needed.

This is useful if, for example, you want to gather real-time information on your current connection. See Configuring Connection Properties

The following information is displayed about the current connection:

 KX III Name - The name of the KX III.  IP Address - The IP address of the KX III.  Port - The KVM communication TCP/IP port used to access the KX

III.

 Data In/Second - Data rate received from the KX III.  Data Out/Second - Data rate sent to the KX III.  Connect Time - The duration of the current connection.  FPS - Video frames per second transmitted received from the KX III.  Horizontal Resolution - The target server horizontal resolution.  Vertical Resolution - The target server vertical resolution.  Refresh Rate - Refresh rate of the target server.  Protocol Version - Raritan communications protocol version.

Access and Copy Connection Information

Chapter 3: Working with Target Servers

Steps

Click Connection > Info... to open the Connection Info dialog.

Click Copy to Clipboard. Paste the information in a file of your choosing.

Connection Properties

Dynamic video compression algorithms maintain KVM console usability under varying bandwidth constraints.

The devices optimize KVM output not only for LAN use, but also for WAN use.

These devices can also control color depth and limit video output, offering an optimal balance between video quality and system responsiveness for any bandwidth.

To set the connection properties:

1. Choose Connection > Properties or click the Connection Properties button in the toolbar. The Properties dialog appears.

Chapter 3: Working with Target Servers

 33 kb (Fast Modem)

Button

Button name

Description

Connection Properties

Opens the Modify Connection Properties dialog from which you can manually adjust bandwidth options (such as connection speed, color depth, smoothing, and so forth).

Video Settings

Opens the Video Settings dialog, allowing you to manually adjust video conversion parameters.

Color Calibration

Adjusts color settings to reduce excess color noise.

 24 kb (Slow Modem)

3. Choose the Color Depth from the drop-down list. The device can dynamically adapt the color depth transmitted to remote users in order to maximize usability in all bandwidths.

 15-bit RGB Color  8-bit RGB Color  4-bit Color  4-bit Gray  3-bit Gray  2-bit Gray  Black and White

5. Click OK to set these properties.

Toolbar Buttons and Status Bar Icons

Chapter 3: Working with Target Servers

Button

Button name

Description

Same as choosing Video > Color Calibrate.

Target Screenshot

Click to take a screenshot of the target server and save it to a file of your choosing.

Audio

Opens a dialog that allows you to select from a list of audio devices connected to a client PC.

Once audio devices have been connected to the target, select to disconnect the devices.

Synchronize Mouse

Dual-mouse mode forces the realignment of the target server mouse pointer with the mouse pointer.

Note: Not available if Absolute Mouse mode is selected.

Refresh Screen

Forces a refresh of the video screen.

Auto-sense Video Settings

Forces a refresh of the video settings (resolution, refresh rate).

Smart Card

Opens a dialog that allows you to select from a list of smart card readers connected to a client PC.

Send Ctrl+Alt+Del

Sends a Ctrl+Alt+Del hot key combination to the target server.

Single Cursor Mode

Starts Single Cursor mode in which the local mouse pointer no longer appears onscreen.

Press Ctrl+Alt+O to exit this mode.

Full Screen Mode

Maximizes the screen real estate to view the target server desktop.

Scaling

Increases or reduces the target video size so you can view the entire contents of the target server window without using the scroll bar.

Chapter 3: Working with Target Servers

Audio is supported by KX II 2.4.0 (and later). Audio capture is supported

Audio icons

Icon name

Description

Speaker

These icons are located in status bar at the bottom of the client window.

Green, blinking waves indicate an audio playback session is currently streaming.

A black speaker icon is displayed when the session is muted.

The icon is grayed out when no audio is connected.

Microphone

These icons are located in the status bar at the bottom of the client window.

Red, blinking waves indicate an audio capture session is currently underway.

The Speaker icon, indicating a playback session is streaming, is also displayed when a session is underway.

A black Microphone icon is displayed when the session is muted.

When the Microphone icon is grayed out, no audio is connected.

by KX II 2.5.0 (and later).

Keyboard Options

Keyboard Macros

Keyboard macros ensure that keystroke combinations intended for the target server are sent to and interpreted only by the target server. Otherwise, they might be interpreted by the computer on which the Virtual KVM Client is running (your client PC).

Macros are stored on the client PC and are PC-specific. Therefore, if you use another PC, you cannot see your macros.

In addition, if another person uses your PC and logs in under a different name, that user will see your macros since they are computer-wide.

Keyboard macros created in the Virtual KVM Client are available in Multi-Platform Client (MPC) and vice versa. However, keyboard macros created in Active KVM Client (AKC) cannot be used in VKC or MPC, and vice versa.

Chapter 3: Working with Target Servers

Import/Export Keyboard Macros

Macros exported from Active KVM Client (AKC) cannot be imported into Multi-Platform Client (MPC) or Virtual KVM Client (VKC). Macros exported from MPC or VKC cannot be imported into AKC.

To import macros:

1. Choose Keyboard > Import Keyboard Macros to open the Import Macros dialog. Browse to the folder location of the macro file.

2. Click on the macro file and click Open to import the macro. a. If too many macros are found in the file, an error message is

displayed and the import terminates once OK is selected.

b. If the import fails, an error dialog appears and a message

regarding why the import failed is displayed. Select OK to continue the import without importing the macros that cannot be imported.

3. Select the macros to be imported by checking their corresponding checkbox or using the Select All or Deselect All options.

4. Click OK to begin the import. a. If a duplicate macro is found, the Import Macros dialog appears.

Do one of the following:  Click Yes to replace the existing macro with the imported

version.

 Click Yes to All to replace the currently selected and any

other duplicate macros that are found.

 Click No to keep the original macro and proceed to the next

macro

 Click No to All keep the original macro and proceed to the

next macro. Any other duplicates that are found are skipped as well.

 Click Cancel to stop the import.  Alternatively, click Rename to rename the macro and import

it. If Rename is selected, the Rename Macro dialog appears. Enter a new name for the macro in the field and click OK. The dialog closes and the process proceeds. If the name that is entered is a duplicate of a macro, an alert appears and you are required to enter another name for the macro.

b. If during the import process the number of allowed, imported

macros is exceeded, a dialog appears. Click OK to attempt to continue importing macros or click Cancel to stop the import process.

Chapter 3: Working with Target Servers

The macros are then imported. If a macro is imported that contains a hot key that already exists, the hot key for the imported macro is discarded.

To export macros:

1. Choose Tools > Export Macros to open the Select Keyboard Macros to Export dialog.

2. Select the macros to be exported by checking their corresponding checkbox or using the Select All or Deselect All options.

3. Click Ok. An "Export Keyboard Macros to" dialog is displayed. Locate and select the macro file. By default, the macro exists on your desktop.

4. Select the folder to save the macro file to, enter a name for the file and click Save. If the macro already exists, you receive an alert message.

5. Select Yes to overwrite the existing macro or No to close the alert without overwriting the macro.

Chapter 3: Working with Target Servers

Building a Keyboard Macro

To build a macro:

1. Click Keyboard > Keyboard Macros. The Keyboard Macros dialog appears.

2. Click Add. The Add Keyboard Macro dialog appears.

3. Type a name for the macro in the Keyboard Macro Name field. This name appears in the Keyboard menu after it is created.

4. From the Hot-Key Combination field, select a keyboard combination from the drop-down list. This allows you to execute the macro with a predefined keystroke. Optional

5. In the Keys to Press drop-down list, select each key you would like to use to emulate the keystrokes that is used to perform the command. Select the keys in the order by which they are to be pressed. After each selection, select Add Key. As each key is selected, it appears in the Macro Sequence field and a Release Key command is automatically added after each selection.

For example, create a macro to close a window by selecting Left Ctrl + Esc. This appears in the Macro Sequence box as follows:

Press Left Alt Press F4 Esc Release F4 Esc Release Left Alt

6. Review the Macro Sequence field to be sure the macro sequence is defined correctly.

a. To remove a step in the sequence, select it and click Remove. b. To change the order of steps in the sequence, click the step and

then click the up or down arrow buttons to reorder them as needed.

7. Click OK to save the macro. Click Clear to clear all field and start over. When you click OK, the Keyboard Macros dialog appears and lists the new keyboard macro.

8. Click Close to close the Keyboard Macros dialog. The macro now appears on the Keyboard menu in the application.

Chapter 3: Working with Target Servers

9. Select the new macro on the menu to run it or use the keystrokes you assigned to the macro.

To use the Send Text to Target function for the macro:

1. Click the Keyboard > Send Text to Target. The Send Text to Target dialog appears.

2. Enter the text you want sent to the target.

Note: Non-English characters are not supported by the Send Text to Target function.

3. If the target uses a US/International keyboard layout, select the "Target system is set to the US/International keyboard layout" checkbox.

4. Click OK.

Running a Keyboard Macro

Once you have created a keyboard macro, execute it using the keyboard macro you assigned to it or by choosing it from the Keyboard menu.

Run a Macro from the Menu Bar

When you create a macro, it appears under the Keyboard menu. Execute the keyboard macro by clicking on it in the Keyboard menu.

Run a Macro Using a Keyboard Combination

If you assigned a keyboard combination to a macro when building it, you can execute the macro by pressing its assigned keystrokes. For example, press the keys Ctrl+Alt+0 simultaneously to minimize all windows on a Windows target server.

Chapter 3: Working with Target Servers

Modifying and Removing Keyboard Macros

To modify a macro:

1. Choose Keyboard > Keyboard Macros. The Keyboard Macros dialog appears.

2. Choose the macro from among those listed.

3. Click Modify. The Add/Edit Macro dialog appears.

4. Make your changes.

5. Click OK.

To remove a macro:

1. Choose Keyboard > Keyboard Macros. The Keyboard Macros dialog appears.

2. Choose the macro from among those listed.

3. Click Remove. The macro is deleted.

Ctrl+Alt+Del Macro

Due to its frequent use, a Ctrl+Alt+Delete macro is preprogrammed. Selecting Keyboard > Send Ctrl+Alt+Del, or clicking on the Ctrl+Alt+Delete button in the toolbar sends this key sequence to

the server or to the KVM switch to which you are currently connected. In contrast, if you were to physically press the Ctrl+Alt+Del keys, the

command would first be intercepted by your own PC due to the structure of the Windows operating system, instead of sending the key sequence to the target server as intended.

Setting CIM Keyboard/Mouse Options

To access the DCIM-USBG2 setup menu:

1. Put the mouse focus on a window such as Note Pad (Windows® operating system) or an equivalent.

2. Select Set CIM Keyboard/Mouse options. This is the equivalent of sending the Left-Control and Num Lock to the target. The CIM setup menu options are then displayed.

3. Set the language and mouse settings.

4. Exit the menu to return to normal CIM functionality.

Chapter 3: Working with Target Servers

Video Properties

Refreshing the Screen

The Refresh Screen command forces a refresh of the video screen. Video settings can be refreshed automatically in several ways:

 The Refresh Screen command forces a refresh of the video screen.  The Auto-sense Video Settings command automatically detects the

target server's video settings.

 The Calibrate Color command calibrates the video to enhance the

colors being displayed.

In addition, you can manually adjust the settings using the Video Settings command.

To refresh the video settings, do one of the following:

 Choose Video > Refresh Screen, or click the Refresh Screen button

Auto-Sense Video Settings

in the toolbar.

The Auto-sense Video Settings command forces a re-sensing of the video settings (resolution, refresh rate) and redraws the video screen.

To automatically detect the video settings, do the following:

 Choose Video > Auto-sense Video Settings, or click the Auto-Sense

Video Settings button in the toolbar.

A message stating that the auto adjustment is in progress appears.

Calibrating Color

Use the Calibrate Color command to optimize the color levels (hue, brightness, saturation) of the transmitted video images. The color settings are on a target server-basis.

Note: The Calibrate Color command applies to the current connection only.

To calibrate the color, do the following:

 Choose Video > Calibrate Color, or click the Calibrate Color button

in the toolbar.

The target device screen updates its color calibration.

Chapter 3: Working with Target Servers

Adjusting Video Settings

Use the Video Settings command to manually adjust the video settings.

To change the video settings:

1. Choose Video > Video Settings to open the Video Settings dialog.

2. Adjust the following settings as required. As you adjust the settings the effects are immediately visible:

a. PLL Settings

Clock - Controls how quickly video pixels are displayed across the video screen. Changes made to clock settings cause the video image to stretch or shrink horizontally. Odd number settings are recommended. Under most circumstances this setting should not be changed because the autodetect is usually quite accurate.

Phase - Phase values range from 0 to 31 and will wrap around. Stop at the phase value that produces the best video image for the active target server.

b. Brightness: Use this setting to adjust the brightness of the target

server display.

c. Brightness Red - Controls the brightness of the target server

display for the red signal. d. Brightness Green - Controls the brightness of the green signal. e. Brightness Blue - Controls the brightness of the blue signal. f. Contrast Red - Controls the red signal contrast. g. Contrast Green - Controls the green signal. h. Contrast Blue - Controls the blue signal.

If the video image looks extremely blurry or unfocused, the settings for clock and phase can be adjusted until a better image appears on the active target server.

Warning: Exercise caution when changing the Clock and Phase settings. Doing so may result in lost or distorted video and you may not be able to return to the previous state. Contact Raritan Technical Support before making any changes.

i. Horizontal Offset - Controls the horizontal positioning of the

target server display on your monitor. j. Vertical Offset - Controls the vertical positioning of the target

server display on your monitor.

3. Select Automatic Color Calibration to enable this feature.

4. Select the video sensing mode:

Chapter 3: Working with Target Servers

 Best possible video mode

The device will perform the full Auto Sense process when switching targets or target resolutions. Selecting this option calibrates the video for the best image quality.

 Quick sense video mode

With this option, the device will use a quick video Auto Sense in order to show the target's video sooner. This option is especially useful for entering a target server's BIOS configuration right after a reboot.

5. Click OK to apply the settings and close the dialog. Click Apply to apply the settings without closing the dialog.

Note: Some Sun background screens, such as screens with very dark borders, may not center precisely on certain Sun servers. Use a different background or place a lighter colored icon in the upper left corner of the screen.

Chapter 3: Working with Target Servers

Screenshot from Target Command (Target Screenshot)

You are able to take a screenshot of a target server using the Screenshot from Target server command. If needed, save this screenshot to a file location of your choosing as a bitmap, JPEG or PNG file.

To take a screenshot of the target server:

1. Select Video > Screenshot from Target, or click the Target Screenshot button on the toolbar.

2. In the Save dialog, choose the location to save the file, name the file, and select a file format from the 'Files of type' drop-down.

3. Click Save to save the screenshot.

Changing the Maximum Refresh Rate

If the video card you are using on the target uses custom software, and you are accessing the target through the Virtual KVM Client (VKC) or Multi-Platform Client (MPC), you may need to change the maximum refresh rate of the monitor in order for the refresh rate to take effect on the target.

To adjust the monitor refresh rate:

1. In Windows®, select Display Properties > Settings > Advanced to open the Plug and Play dialog.

2. Click on the Monitor tab.

3. Set the 'Screen refresh rate'.

4. Click OK and then OK again to apply the setting.

Chapter 3: Working with Target Servers

Mouse Options

When in dual mouse mode, and provided the option is properly configured, the mouse cursors align.

In dual mouse mode, when controlling a target server, the Remote Console displays two mouse cursors: one belonging to your KX II client workstation, and the other belonging to the target server.

You can operate in either single mouse mode or dual mouse mode. When there are two mouse cursors, the device offers several mouse

modes:

 Absolute (Mouse Synchronization)  Intelligent (Mouse Mode)  Standard (Mouse Mode)

When the mouse pointer lies within the KVM Client target server window, mouse movements and clicks are directly transmitted to the connected target server.

While in motion, the client mouse pointer slightly leads the target mouse pointer due to mouse acceleration settings.

On fast LAN connections, you can use single mouse mode, and view only the target server's pointer.

You can toggle between these two modes (single mouse and dual mouse).

Chapter 3: Working with Target Servers

Mouse Pointer Synchronization

When remotely viewing a target server that uses a mouse, two mouse cursors are displayed: one belonging to your remote client workstation and the other belonging to the target server.

When the mouse pointer lies within the Virtual KVM Client target server window, mouse movements and clicks are directly transmitted to the connected target server.

While in motion, the client mouse pointer slightly leads the target mouse pointer due to mouse acceleration settings.

On fast LAN connections, you can disable the Virtual KVM Client mouse pointer and view only the target server's pointer.

You can toggle between these two modes (single mouse and dual mouse).

Mouse Synchronization Tips

If you have an issue with mouse synchronization:

1. Verify that the selected video resolution and refresh rate are among those supported by the device. The KVM Client Connection Info dialog displays the actual values that the device is seeing.

2. For KX II and LX devices, verify that the cable length is within the specified limits for the selected video resolution.

3. Force an auto-sense by clicking the KVM Client auto-sense button.

4. If that does not improve the mouse synchronization (for Linux, UNIX, and Solaris KVM target servers):

a. Open a terminal window. b. Enter the following command: xset mouse 1 1 c. Close the terminal window.

5. Click the "KVM Client mouse synchronization" button .

Chapter 3: Working with Target Servers

Additional Notes for Intelligent Mouse Mode

 Be sure that there are no icons or applications in the upper left

section of the screen since that is where the synchronization routine takes place.

 Do not use an animated mouse.  Disable active desktop on KVM target servers.

Synchronize Mouse

In dual mouse mode, the Synchronize Mouse command forces realignment of the target server mouse pointer with Virtual KVM Client mouse pointer.

To synchronize the mouse, do one of the following:

 Choose Mouse > Synchronize Mouse or click the Synchronize

Mouse button in the toolbar.

Note: This option is available only in Standard and Intelligent mouse modes.

Standard Mouse Mode

Standard Mouse mode uses a standard mouse synchronization algorithm using relative mouse positions. Standard Mouse mode requires that mouse acceleration is disabled and other mouse parameters are set correctly in order for the client and server mouse to stay synchronized.

To enter Standard Mouse mode:

 Choose Mouse > Standard.

Chapter 3: Working with Target Servers

Intelligent Mouse Mode

In Intelligent Mouse mode, the device can detect the target mouse settings and synchronize the mouse cursors accordingly, allowing mouse acceleration on the target. Intelligent mouse mode is the default for non-VM targets.

During synchronization, the mouse cursor does a “dance” in the top left

corner of the screen and calculates the acceleration. For this mode to work properly, certain conditions must be met.

To enter intelligent mouse mode:

 Choose Mouse > Intelligent.

Intelligent Mouse Synchronization Conditions

The Intelligent Mouse Synchronization command, available on the Mouse menu, automatically synchronizes mouse cursors during moments of inactivity. For this to work properly, however, the following conditions must be met:

 The active desktop should be disabled on the target.  No windows should appear in the top left corner of the target page.  There should not be an animated background in the top left corner of

the target page.

 The target mouse cursor shape should be normal and not animated.  The target mouse speeds should not be set to very slow or very high

values.

 Advanced mouse properties such as “Enhanced pointer precision" or

“Snap mouse to default button in dialogs” should be disabled.

 Choose “Best Possible Video Mode” in the Video Settings window.  The edges of the target video should be clearly visible (that is, a

black border should be visible between the target desktop and the remote KVM console window when you scroll to an edge of the target video image).

 When using the intelligent mouse synchronization function, having a

file icon or folder icon located in the upper left corner of your desktop may cause the function not to work properly. To be sure to avoid any problems with this function, Raritan recommends you do not have file icons or folder icons in the upper left corner of your desktop.

After autosensing the target video, manually initiate mouse synchronization by clicking the Synchronize Mouse button on the toolbar. This also applies when the resolution of the target changes if the mouse cursors start to desync from each other.

If intelligent mouse synchronization fails, this mode will revert to standard mouse synchronization behavior.

Chapter 3: Working with Target Servers

Please note that mouse configurations will vary on different target operating systems. Consult your OS guidelines for further details. Also note that intelligent mouse synchronization does not work with UNIX targets.

Absolute Mouse Mode

In this mode, absolute coordinates are used to keep the client and target cursors in synch, even when the target mouse is set to a different acceleration or speed.

This mode is supported on servers with USB ports and is the default mode for Virtual Media CIMs.

Absolute Mouse Mode requires the use of a virtual media CIM:

 D2CIM-VUSB  D2CIM-DVUSB  D2CIM-DVUSB-DVI  D2CIM-DVUSB-HDMI  D2CIM-DVUSB-DP

To enter Absolute Mouse Synchronization:

 Choose Mouse > Absolute.

Note: For KX II, Absolute Mouse Synchronization is available for use with the virtual media-enabled USB CIMs (D2CIM-VUSB and D2CIM-DVUSB) and digital CIMs only.

Chapter 3: Working with Target Servers

Single Mouse Mode

Single Mouse mode uses only the target server mouse cursor and the local mouse pointer no longer appears onscreen.

Note: Single mouse mode does not work on Windows or Linux targets when client is running on a Virtual Machine.

To enter single mouse mode, do one the following:

 Choose Mouse > Single Mouse Cursor.  Click the Single/Double Mouse Cursor button in the toolbar.

To exit single mouse mode:

 Press Ctrl+Alt+O on your keyboard to exit single mouse mode.

Tool Options

General Settings

To set the tools options:

1. Click Tools > Options. The Options dialog appears.

2. Select the Enable Logging checkbox only if directed to by Technical Support.

This option creates a log file in your home directory.

3. Choose the Keyboard Type from the drop-down list (if necessary).

The options include:

 US/International  French (France)  German (Germany)  Japanese

Chapter 3: Working with Target Servers

 United Kingdom  Korean (Korea)  French (Belgium)  Norwegian (Norway)  Portuguese (Portugal)  Danish (Denmark)  Swedish (Sweden)  German (Switzerland)  Hungarian (Hungary)  Spanish (Spain)  Italian (Italy)  Slovenian  Translation: French - US  Translation: French - US International

In AKC, the keyboard type defaults to the local client, so this option does not apply.

4. Configure hotkeys:  Exit Full Screen Mode - Hotkey.

When you enter Full Screen mode, the display of the target server becomes full screen and acquires the same resolution as the target server.

This is the hot key used for exiting this mode.

 Exit Single Cursor Mode - Hotkey.

When you enter single cursor mode, only the target server mouse cursor is visible.

This is the hot key used to exit single cursor mode and bring back the client mouse cursor.

 Disconnect from Target - Hotkey.

Enable this hotkey to allow users to quickly disconnect from the target.

For hotkey combinations, the application does not allow you to assign the same hotkey combination to more than one function.

For example, if Q is already applied to the Disconnect from Target function, it won't be available for the Exit Full Screen Mode function.

Further, if a hotkey is added to the application due to an upgrade and the default value for the key is already in use, the next available value is applied to the function instead.

Chapter 3: Working with Target Servers

5. Click OK.

Language

Configuration method

US Intl

Default

French

Keyboard Indicator

German

System Settings (Control Center)

Japanese

System Settings (Control Center)

Korean

System Settings (Control Center)

Belgian

Keyboard Indicator

Norwegian

Keyboard Indicator

Danish

Keyboard Indicator

Swedish

Keyboard Indicator

Hungarian

System Settings (Control Center)

Spanish

System Settings (Control Center)

Italian

System Settings (Control Center)

Slovenian

System Settings (Control Center)

Portuguese

System Settings (Control Center)

Keyboard Limitations

Turkish Keyboards

If using a Turkish keyboard, you must connect to a target server through the Active KVM Client (AKC). It is not supported by other Raritan clients.

Slovenian Keyboards The < key does not work on Slovenian keyboards due to a JRE

limitation.

Language Configuration on Linux

Because the Sun JRE on Linux has problems generating the correct Key Events for foreign-language keyboards configured using System Preferences, Raritan recommends that you configure foreign keyboards using the methods described in the following table.

Note: The Keyboard Indicator should be used on Linux systems using Gnome as a desktop environment.

Chapter 3: Working with Target Servers

Client Launch Settings

KX II users can configure client launch settings that allow you to define the screen settings for a KVM session.

To configure client launch settings:

1. Click Tools > Options. The Options dialog appears.

2. Click on the Client Launch Settings tab.  To configure the target window settings: a. Select 'Standard - sized to target Resolution' to open the window

using the target's current resolution. If the target resolution is greater than the client resolution, the target window covers as much screen area as possible and scroll bars are added (if needed).

b. Select 'Full Screen' to open the target window in full screen

mode.  To configure the monitor on which the target viewer is launched: a. Select 'Monitor Client Was Launched From' if you want the target

viewer to be launched using the same display as the application

that is being used on the client (for example, a web browser or

applet). b. Use 'Select From Detected Monitors' to select from a list of

monitors that are currently detected by the application. If a

previously selected monitor is no longer detected, 'Currently

Selected Monitor Not Detected' is displayed.  To configure additional launch settings: a. Select 'Enable Single Cursor Mode' to enable single mouse

mode as the default mouse mode when the server is accessed. b. Select 'Enable Scale Video' to automatically scale the display on

the target server when it is accessed. c. Select 'Pin Menu Toolbar' if you want the toolbar to remain

visible on the target when it is in Full Screen mode. By default,

while the target is in Full Screen mode, the menu is only visible

when you hover your mouse along the top of the screen.

3. Click OK.

Chapter 3: Working with Target Servers

Configure Scan Settings in VKC and AKC

The KX II provides the port scanning feature to search for selected targets, and display them in a slide show view, allowing you to monitor up to 32 targets at one time.

You can connect to targets or focus on a specific target as needed. Scans can include standard targets, blade servers, tiered Dominion devices, and KVM switch ports.

Configure scan settings from either the Virtual KVM Client (VKC) or Active KVM Client (AKC). See Scanning Ports - Remote Console

Use the Scan Settings tab to customize the scan interval and default display options.

To set scan settings:

1. Click Tools > Options. The Options dialog appears.

2. Select the Scan Settings tab.

3. In the "Display Interval (10-255 sec):" field, specify the number of seconds you want the target that is in focus to display in the center of the Port Scan window.

4. In the "Interval Between Ports (10 - 255 sec):" field, specify the interval at which the device should pause between ports.

5. In the Display section, change the default display options for the thumbnail size and split orientation of the Port Scan window.

6. Click OK.

View Options

View Toolbar

You can use the Virtual KVM client with or without the toolbar display.

To toggle the display of the toolbar (on and off):

 Choose View > View Toolbar.

Chapter 3: Working with Target Servers

View Status Bar

By default, the status bar is displayed at the bottom of the target window.

To hide the status bar:

 Click View > Status Bar to deselect it.

To restore the status bar:

 Click View > Status Bar to select it.

Scaling

Scaling your target window allows you to view the entire contents of the target server window.

This feature increases or reduces the size of the target video to fit the Virtual KVM Client window size, and maintains the aspect ratio so that you see the entire target server desktop without using the scroll bar.

To toggle scaling (on and off):

 Choose View > Scaling.

Chapter 3: Working with Target Servers

Full Screen Mode

When you enter Full Screen mode, the target's full screen is displayed and acquires the same resolution as the target server.

The hot key used for exiting this mode is specified in the Options dialog, see Tool Options (on page 75).

While in Full Screen mode, moving your mouse to the top of the screen displays the Full Screen mode menu bar.

If you want the menu bar to remain visible while in Full Screen mode, enable the Pin Menu Toolbar option from the Tool Options dialog. See

Tool Options (on page 75).

To enter full screen mode:

 Choose View > Full Screen, or click the Full Screen button .

To exit full screen mode:

 Press the hot key configured in the Tool's Options dialog. The default

is Ctrl+Alt+M.

If you want to access the target in full screen mode at all times, you can make Full Screen mode the default.

To set Full Screen mode as the default mode:

1. Click Tools > Options to open the Options dialog.

2. Select Enable Launch in Full Screen Mode and click OK.

Chapter 3: Working with Target Servers

Digital Audio

The KX II supports end-to-end, bidirectional, digital audio connections for digital audio playback and capture devices from a remote client to a target server.

The audio devices are accessed over a USB connection. Current device firmware is required. One of the following CIMs must be used:

 D2CIM-DVUSB  D2CIM-DVUSB-DVI  D2CIM-DVUSB-HDMI  D2CIM-DVUSB-DP

The digital audio feature supports:

 Saving Audio Settings (on page 83)  Connecting to Multiple Targets from a Single Remote Client (on

page 83)

 Connecting to a Single Target Server from Multiple Remote

Clients (on page 85)

 Connecting and Disconnecting a Digital Audio Device (on page

86)

 Adjusting Capture and Playback Buffer Size (Audio Settings) (on

page 88)

Windows®, Linux® and Mac® operating systems are supported. The Virtual KVM Client (VKC) and Active KVM Client (AKC) support connections to audio devices.

Note: Audio CDs are not supported by virtual media so they do not work with the audio feature.

Before you begin using the audio feature, Raritan recommends you review the audio related information documented in the following sections of Help:

 Supported Audio Device Formats (on page 305)  Recommendations for Dual Port Video (on page 318)  Supported Mouse Modes (see "Dual Video Port Group

Supported Mouse Modes" on page 318)

 CIMs Required for Dual Video Support (on page 319)  Informational Notes (on page 337), Audio (on page 351)

Chapter 3: Working with Target Servers

Saving Audio Settings

Operating system

Audio playback and capture supported by:

Windows®

 Active KVM Client (AKC)  Virtual KVM Client (VKC)  Multi-Platform Client (MPC)

Linux®

 Virtual KVM Client (VKC)  Multi-Platform Client (MPC)

Audio device settings are applied on a per KX II device basis. Once the audio devices settings are configured and saved on the KX II,

the same settings are applied to it. For example, you can configure a Windows® audio device to us a stereo,

16 bit, 44.1K format. When you connect to different targets and use that Windows audio

device, the stereo, 16 bit, 44.1K format is applied to each target server. For both playback and recording devices, the device type, device format,

and the buffer settings applied to the device are saved. See Connecting and Disconnecting from a Digital Audio Device for

information on connecting to and configuring an audio device, and

Adjusting Capture and Playback Buffer Size (Audio Settings) (on

page 88) for information on audio device buffer settings. If you are using the audio feature while running PC Share mode and VM

Share mode so multiple users can access the same audio device on a target at once, the audio device settings of the user who initiates the session are applied to all users who join the session.

So, when a user joins an audio session, the target machine settings are used. See Connecting to Multiple Targets from a Single Remote Client.

Connecting to Multiple Targets from a Single Remote Client

KX II 2.5.0 (and later) allows you to listen to audio on up to four (4) target servers at the same time from a single, remote client.

See Connecting and Disconnecting a Digital Audio Device (on page

86) for information on connecting to audio devices.

Note: When an audio session is underway, be sure to keep the session active or change the KX II's idle timeout time so the audio session does not time out.

Review the table shown here to see which Raritan client works with audio playback/capture for each operating system:

Chapter 3: Working with Target Servers

Operating system

Audio playback and capture supported by:

Mac®

 Virtual KVM Client (VKC)  Multi-Platform Client (MPC)

A Speaker icon is displayed in the status bar at the bottom of the client window. It is grayed out when no audio is being used. When the

Speaker icon and Microphone icon are displayed in the status bar, the session is being captured as it is streamed.

Chapter 3: Working with Target Servers

Connecting to a Single Target Server from Multiple Remote Clients

KX II 2.5.0 (and later) allows up to eight (8) users on different remote clients to connect to the same target server at the same time in order to listen in on audio playback.

In order to use this feature, PC Share mode and VM Share mode must be enabled for the target. See Encryption & Share (on page 227) for information on enabling PC Share and VM Share modes.

Note: If you are using the audio feature while running PC Share mode and VM Share mode, see Audio Playback and Capture

Recommendations and Requirements (on page 305) for important

information.

When users join an audio session on the same target, the audio device settings of the person who initiated the session are used. For example, if the user who originally configured the audio device applied a stereo, 16 bit, 44.1K format to the audio device, that is the format used each time users access the target server audio device during a shared session.

These settings are configured for the target when the audio device was originally added and cannot be changed by the users. However, users can adjust the capture and playback buffer settings in order to accommodate their specific network configuration. For example, users can increase the buffer size so the audio quality is improved. See

Adjusting Capture and Playback Buffer Size (Audio Settings) (on

page 88). Each user who is part of the session connects to the target via either

VKC, AKC or MPC in the same way they connect to audio devices. See

Connecting and Disconnecting a Digital Audio Device (on page 86).

A Speaker icon is displayed in the status bar at the bottom of the client window. It is grayed out when no audio is being used. When the

Speaker icon and Microphone icon are displayed in the status bar, the session is being captured as it is streamed.

Note: When an audio session is underway, be sure to keep the session active or change the KX II's idle timeout time so the audio session does not time out.

Chapter 3: Working with Target Servers

Connecting and Disconnecting a Digital Audio Device

Audio device settings are applied on a per KX II device basis. Once the audio devices settings are configured and saved on the KX II,

the same settings are applied to it. See Saving Audio Settings (on page 83) for more information.

Note: If you are using the audio feature while running PC Share mode and VM Share mode, see Audio Playback and Capture

Recommendations and Requirements (on page 305) for important

information. See also Connecting to a Single Target Server from

Multiple Remote Clients (on page 85).

Note: If you are connecting to multiple target server audio devices at the same time from a single remote client, review which Raritan client work with audio playback/capture for each type of operating system. See

Connecting to Multiple Targets from a Single Remote Client (on

page 83). Note: When an audio session is underway, be sure to keep the session

active or change the KX II's idle timeout time so the audio session does not time out.

To connect to an audio device:

1. Connect the audio device to the remote client PC prior to launching the browser connection to the KX II.

2. Connect to the target from the Port Access page.

3. Once connected, click the Audio icon in the toolbar. The Connect Audio Device dialog appears. A list of available audio device connected to the remote client PC is displayed.

Note: If there are no available audio devices connected to the remote client PC, the Audio icon is grayed out. .

4. Check Connect Playback Device if you are connecting to a playback device.

5. Select the device that you wish to connect from the drop-down list.

6. Select the audio format for the playback device from the Format: drop-down.

Note: Select the format that you wish to use based on the available network bandwidth. Formats with lower sampling rates consume less bandwidth and may tolerate more network congestion.

7. Check Connect Recording Device if you are connecting a recording device.

Chapter 3: Working with Target Servers

Note: The device names listed in the Connect Recording Device drop-down are truncated to a maximum of 30 characters for Java clients.

8. Select the device that you wish to connect from the drop-down list.

9. Select the audio format for the recording device from the Format: drop-down.

10. Click OK. If the audio connection is established, a confirmation message appears. Click OK.

If the connection was not established, an error message appears. Once an audio connection is established, the Audio menu is changed

to Disconnect Audio. Additionally, the settings for the audio device are saved and applied to the audio device.

A Speaker icon is displayed in the status bar at the bottom of the client window. It is grayed out when no audio is being used.

When the Speaker icon and Microphone icon are displayed in the status bar, the session is being captured as it is streamed.

Chapter 3: Working with Target Servers

To disconnect from the audio device:

 Click the Audio icon in the toolbar and select OK when you

are prompted to confirm the disconnect. A confirmation message

Adjusting Capture and Playback Buffer Size (Audio Settings)

appears. Click OK.

Once an audio device is connected, the capture and playback buffer size can be adjusted as needed.

This feature is useful for controlling the quality of the audio, which may be impacted by bandwidth limitations or network spikes.

Increasing the buffer size improves the audio quality but may impact the delivery speed.

The maximum available buffer size is 400 milliseconds since anything higher than that greatly impacts audio quality.

The buffer size can be adjusted whenever needed, including during an audio session.

Audio settings are configured in the AKC, VKC or MPC clients.

To adjust audio settings:

1. Select Audio Settings from the Audio menu. The Audio Settings dialog opens.

2. Adjust the capture and/or playback buffer size as needed. Click OK.

Chapter 3: Working with Target Servers

Smart Cards

Using the KX II, you are able to mount a smart card reader onto a target server to support smart card authentication and related applications.

For a list of supported smart cards, smart card readers, and additional system requirements, see Smart Card Minimum System Requirements, CIMs and Supported/Unsupported Smart Card Readers.

Note: The USB Smart Card token (eToken NG-OTP) is only supported from the remote client.

When accessing a server remotely, you can select an attached smart card reader and mount it onto the server.

Smart card authentication is used with the target server, it is not used to log into the device. Therefore, changes to smart card PIN and credentials do not require updates to device accounts.

When mounted onto the target server, the card reader and smart card will cause the server to behave as if they had been directly attached.

Removal of the smart card or smart card reader will cause the user session to be locked or you will be logged out depending on how the card removal policy has been setup on the target server OS.

When the KVM session is terminated, either because it has been closed or because you switch to a new target, the smart card reader will be automatically unmounted from the target server.

When PC-Share mode is enabled on the device, multiple users can share access to a target server.

However, when a smart card reader is connected to a target, the device will enforce privacy regardless of the PC-Share mode setting.

In addition, if you join a shared session on a target server, the smart card reader mounting will be disabled until exclusive access to the target server becomes available.

After a KVM session is established with a target server, a Smart Card menu and button are available in Virtual KVM Client (VKC) and Active KVM Client (AKC).

Once the Smart Card button is selected or Smart Card is selected from the menu, the smart card readers that are detected as attached to the remote client are displayed in a dialog.

From this dialog you can attach additional smart card readers, refresh the list of smart card readers attached to the target, and detach smart card readers.

Raritan Computer DKX2-v2.6.0-0R-E User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Introduction

KX II Overview

Package Contents

KX II Device Photos and Features

Product Features

Hardware

Software

KX II Client Applications

KX II Help

Overview

Installation and Configuration

Rack Mounting

Forward Mount

Rear Mount

Default Login Information

Getting Started

TCP Port 5000

TCP Port 443

TCP Port 80

Step 2: Configure the KVM Target Servers

Target Server Video Resolutions

Mouse Settings

Windows 2000 Mouse Settings

Apple Mac Mouse Settings

Linux Mouse Settings

Sun Solaris Mouse Settings

IBM AIX Mouse Settings

Step 3: Connect the Equipment

A. AC Power

B. Modem Port (Optional)

C. Network Port

D. Local Access Port (Local PC)

E. Target Server Ports

Step 4: Configure the KX II

Change the Default Password

Assign the KX II an IP Address

Configure the IPv4 Settings

Configure the IPv6 Settings

Configure the DNS Settings

Name Your Target Servers

Specify Power Supply Autodetection

Configure Date/Time Settings (Optional)

Accessing a Target Server

Switching between Target Servers

Disconnecting a Target Server

Step 7: Configure Tiering (Optional)

Logging in to the KX II

Allow Pop-Ups

Java Validation and Access Warning

Additional Security Warnings

Installing a Certificate

KX II Interfaces

Working with Target Servers

KX II Remote Console Interface

KX II Interface

Left Panel

KX II Console Navigation

View by Group Tab

View by Search Tab

Set Scan Tab

Tiered Devices - Port Access Page

Blade Chassis - Port Access Page

Port Action Menu

Managing Favorites

Enable Favorites

Access and Display Favorites

Discovering Devices on the Local Subnet

Discovering Devices on the KX II Subnet

Scanning Ports

Using Scan Port Options

Logging Out

Overview

Virtual KVM Client Java Requirements

Connect to a Target Server

Connection Properties

Connection Information