Raritan Computer DKX2-V2.3.5-0N-E User Manual

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Dominion KX II

User Guide

Release 2.3.5

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This document contains proprietary information that is protected by copyright. All rights reserved. No part of this document may be photocopied, reproduced, or translated into another language without express prior written consent of Raritan, Inc.

FCC Information

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial installation. This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential environment may cause harmful interference.

VCCI Information (Japan)

Raritan is not responsible for damage to this product resulting from accident, disaster, misuse, abuse, non-Raritan modification of the product, or other events outside of Raritan's reasonable control or not arising under normal operating conditions.

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Contents

Chapter 1 Introduction 1

KX II Overview ............................................................................................................................... 2

KX II Help ....................................................................................................................................... 4

Related Documentation ....................................................................................................... 5

KX II Client Applications ................................................................................................................ 5

Virtual Media .................................................................................................................................. 6

Product Photos .............................................................................................................................. 7

Product Features ........................................................................................................................... 9

Hardware ............................................................................................................................. 9

Software ............................................................................................................................. 10

Terminology ................................................................................................................................. 10

Package Contents ........................................................................................................................ 12

Chapter 2 Installation and Configuration 13

Overview ...................................................................................................................................... 13

Default Login Information ............................................................................................................. 13

Getting Started ............................................................................................................................. 14

Step 1: Configure KVM Target Servers ............................................................................. 14

Step 2: Configure Network Firewall Settings ..................................................................... 26

Step 3: Connect the Equipment ......................................................................................... 27

Step 4: Configure the KX II ................................................................................................ 29

Valid Special Characters for Target Names ...................................................................... 33

Step 5 (Optional): Configure Keyboard Language ............................................................ 35

Chapter 3 Working with Target Servers 37

Interfaces ..................................................................................................................................... 37

KX II Local Console Interface ............................................................................................ 38

KX II Remote Console Interface ........................................................................................ 38

Proxy Server Configuration for use with MPC, VKC and AKC .................................................... 50

Virtual KVM Client (VKC) ............................................................................................................. 51

Overview ............................................................................................................................ 51

Connecting to a KVM Target Server ................................................................................. 51

Toolbar ............................................................................................................................... 51

Switching Between KVM Target Servers .......................................................................... 53

Power Controlling a Target Server .................................................................................... 53

Disconnecting KVM Target Servers .................................................................................. 54

Choosing USB Profiles ...................................................................................................... 54

Connection Properties ....................................................................................................... 55

Connection Information ..................................................................................................... 57

Keyboard Options .............................................................................................................. 57

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Contents

Video Properties ................................................................................................................ 63

Mouse Options................................................................................................................... 68

VKC Virtual Media ............................................................................................................. 73

Smart Cards (VKC, AKC and MPC) .................................................................................. 74

Tool Options ...................................................................................................................... 76

View Options ...................................................................................................................... 79

Help Options ...................................................................................................................... 80

Active KVM Client (AKC) ............................................................................................................. 80

Overview ............................................................................................................................ 80

AKC Supported Operating Systems and Browsers ........................................................... 81

Prerequisites for Using AKC .............................................................................................. 82

Multi-Platform Client (MPC) ......................................................................................................... 82

Launching MPC from a Web Browser ............................................................................... 82

Chapter 4 Rack PDU (Power Strip) Outlet Control 84

Overview ...................................................................................................................................... 84

Turning Outlets On/Off and Cycling Power ................................................................................. 85

Chapter 5 Virtual Media 88

Overview ...................................................................................................................................... 89

Prerequisites for Using Virtual Media .......................................................................................... 92

Using Virtual Media via VKC and AKC in a Windows Environment ............................................ 93

Using Virtual Media ...................................................................................................................... 94

File Server Setup (File Server ISO Images Only) ........................................................................ 95

Connecting to Virtual Media ......................................................................................................... 97

Local Drives ....................................................................................................................... 97

Conditions when Read/Write is Not Available ................................................................... 98

CD-ROM/DVD-ROM/ISO Images ...................................................................................... 99

Disconnecting Virtual Media ...................................................................................................... 100

Chapter 6 USB Profiles 101

Overview .................................................................................................................................... 101

CIM Compatibility ....................................................................................................................... 102

Available USB Profiles ............................................................................................................... 102

Selecting Profiles for a KVM Port .............................................................................................. 108

Mouse Modes when Using the Mac OS-X USB Profile with a DCIM-VUSB ................... 109

Chapter 7 User Management 110

User Groups ............................................................................................................................... 110

User Group List................................................................................................................ 111

Relationship Between Users and Groups ....................................................................... 111

Adding a New User Group ............................................................................................... 111

Modifying an Existing User Group ................................................................................... 118

Users .......................................................................................................................................... 119

User List ........................................................................................................................... 119

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Contents

Adding a New User .......................................................................................................... 120

Modifying an Existing User .............................................................................................. 120

Logging a User Off (Force Logoff) ................................................................................... 121

Authentication Settings .............................................................................................................. 122

Implementing LDAP/LDAPS Remote Authentication ...................................................... 123

Returning User Group Information from Active Directory Server .................................... 127

Implementing RADIUS Remote Authentication ............................................................... 128

Returning User Group Information via RADIUS .............................................................. 131

RADIUS Communication Exchange Specifications ......................................................... 131

User Authentication Process ........................................................................................... 133

Changing a Password ................................................................................................................ 134

Chapter 8 Device Management 135

Network Settings ........................................................................................................................ 135

Network Basic Settings .................................................................................................... 136

LAN Interface Settings ..................................................................................................... 138

Device Services ......................................................................................................................... 140

Enabling SSH .................................................................................................................. 140

HTTP and HTTPS Port Settings ...................................................................................... 140

Entering the Discovery Port ............................................................................................. 141

Configuring and Enabling Tiering .................................................................................... 142

Enabling Direct Port Access via URL .............................................................................. 146

Enabling the AKC Download Server Certificate Validation ............................................. 147

Configuring Modem Settings ..................................................................................................... 148

Configuring Date/Time Settings ................................................................................................. 149

Event Management .................................................................................................................... 151

Configuring Event Management - Settings ...................................................................... 151

Event Management - Destinations .................................................................................. 153

Power Supply Setup .................................................................................................................. 157

Configuring Ports ....................................................................................................................... 158

Configuring Standard Target Servers .............................................................................. 159

Configuring KVM Switches .............................................................................................. 160

Configuring Rack PDU (Power Strip) Targets ................................................................. 162

Configuring Blade Chassis .............................................................................................. 167

Configuring USB Profiles (Port Page) ............................................................................. 187

Configuring KX II Local Port Settings .............................................................................. 190

Port Group Management ........................................................................................................... 194

Chapter 9 Security Management 195

Security Settings ........................................................................................................................ 195

Login Limitations .............................................................................................................. 196

Strong Passwords ........................................................................................................... 198

User Blocking ................................................................................................................... 199

Encryption & Share .......................................................................................................... 201

Enabling FIPS 140-2 ....................................................................................................... 204

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Contents

Configuring IP Access Control ................................................................................................... 205

SSL Certificates ......................................................................................................................... 207

Security Banner ......................................................................................................................... 209

Chapter 10 Maintenance 211

Audit Log .................................................................................................................................... 211

Device Information ..................................................................................................................... 212

Backup and Restore .................................................................................................................. 213

USB Profile Management .......................................................................................................... 216

Handling Conflicts in Profile Names ................................................................................ 217

Upgrading CIMs ......................................................................................................................... 217

Upgrading Firmware .................................................................................................................. 218

Upgrade History ......................................................................................................................... 221

Rebooting ................................................................................................................................... 221

Stopping CC-SG Management .................................................................................................. 223

Chapter 11 Diagnostics 225

Network Interface Page ............................................................................................................. 225

Network Statistics Page ............................................................................................................. 226

Ping Host Page .......................................................................................................................... 228

Trace Route to Host Page ......................................................................................................... 228

Device Diagnostics .................................................................................................................... 230

Chapter 12 Command Line Interface (CLI) 232

Overview .................................................................................................................................... 232

Accessing the KX II Using CLI ................................................................................................... 233

SSH Connection to the KX II ..................................................................................................... 233

SSH Access from a Windows PC .................................................................................... 233

SSH Access from a UNIX/Linux Workstation .................................................................. 234

Logging In .................................................................................................................................. 234

Navigation of the CLI ................................................................................................................. 235

Completion of Commands ............................................................................................... 236

CLI Syntax -Tips and Shortcuts ....................................................................................... 236

Common Commands for All Command Line Interface Levels ........................................ 236

Initial Configuration Using CLI ................................................................................................... 237

Setting Parameters .......................................................................................................... 237

Setting Network Parameters ............................................................................................ 238

CLI Prompts ............................................................................................................................... 238

CLI Commands .......................................................................................................................... 238

Security Issues ................................................................................................................ 239

Administering the KX II Console Server Configuration Commands .......................................... 239

Configuring Network .................................................................................................................. 240

Interface Command ......................................................................................................... 240

Name Command ........................................................................................................... 241

IPv6 Command ................................................................................................................ 241

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Chapter 13 KX II Local Console 242

Overview .................................................................................................................................... 242

Using the KX II Local Console ................................................................................................... 242

Simultaneous Users ........................................................................................................ 242

KX II Local Console Interface .................................................................................................... 243

Security and Authentication ....................................................................................................... 243

Local Console Smart Card Access ............................................................................................ 244

Smart Card Access in KX2 8 Devices ............................................................................. 245

Local Console USB Profile Options ........................................................................................... 245

Available Resolutions................................................................................................................. 246

Port Access Page (Local Console Server Display) ................................................................... 247

Hot Keys and Connect Keys ...................................................................................................... 249

Connect Key Examples ................................................................................................... 249

Special Sun Key Combinations ................................................................................................. 250

Accessing a Target Server ........................................................................................................ 251

Returning to the KX II Local Console Interface ......................................................................... 251

Local Port Administration ........................................................................................................... 251

Configuring KX II Local Console Local Port Settings ...................................................... 252

KX II Local Console Factory Reset ................................................................................. 255

Resetting the KX II Using the Reset Button ............................................................................... 256

Appendix A Specifications 257

Physical Specifications .............................................................................................................. 257

Environmental Requirements .................................................................................................... 259

Supported Operating Systems (Clients) .................................................................................... 260

Supported CIMs and Operating Systems (Target Servers) ....................................................... 261

Supported Operating Systems and CIMs (KVM Target Servers) .............................................. 267

Computer Interface Modules (CIMs) .......................................................................................... 269

Supported Browsers .................................................................................................................. 270

Certified Modems ....................................................................................................................... 271

Devices Supported by the KX2-832 and KX2-864 Extended Local Port ................................... 271

Target Server Connection Distance and Video Resolution ....................................................... 271

KX2-832 and KX2-864 Extended Local Port Recommended Maximum Distances .................. 272

Remote Connection ................................................................................................................... 272

Supported Video Resolutions .................................................................................................... 272

Supported Keyboard Languages ............................................................................................... 274

Smart Card Readers .................................................................................................................. 275

Supported and Unsupported Smart Card Readers ......................................................... 275

Minimum System Requirements ...................................................................................... 276

TCP and UDP Ports Used ......................................................................................................... 278

Network Speed Settings ............................................................................................................ 280

Appendix B Updating the LDAP Schema 282

Returning User Group Information ............................................................................................. 282

From LDAP/LDAPS ......................................................................................................... 282

From Microsoft Active Directory ...................................................................................... 282

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Setting the Registry to Permit Write Operations to the Schema ............................................... 283

Creating a New Attribute ............................................................................................................ 283

Adding Attributes to the Class ................................................................................................... 284

Updating the Schema Cache ..................................................................................................... 286

Editing rciusergroup Attributes for User Members ..................................................................... 286

Appendix C Informational Notes 289

Overview .................................................................................................................................... 289

Java Runtime Environment (JRE) ............................................................................................. 289

IPv6 Support Notes .................................................................................................................... 290

Keyboards .................................................................................................................................. 291

Non-US Keyboards .......................................................................................................... 291

Macintosh Keyboard ........................................................................................................ 293

Dell Chassis Cable Lengths and Video Resolutions ................................................................. 294

Fedora ........................................................................................................................................ 294

Resolving Fedora Core Focus ......................................................................................... 294

Mouse Pointer Synchronization (Fedora) ........................................................................ 294

VKC and MPC Smart Card Connections to Fedora Servers ........................................... 294

Resolving Issues with Firefox Freezing when Using Fedora .......................................... 295

Video Modes and Resolutions ................................................................................................... 295

SUSE/VESA Video Modes .............................................................................................. 295

Supported Video Resolutions Not Displaying .................................................................. 295

USB Ports and Profiles .............................................................................................................. 296

VM-CIMs and DL360 USB Ports ..................................................................................... 296

Help for Choosing USB Profiles ...................................................................................... 296

Changing a USB Profile when Using a Smart Card Reader ........................................... 298

CIMs ........................................................................................................................................... 298

Windows 3-Button Mouse on Linux Targets .................................................................... 298

Windows 2000 Composite USB Device Behavior for Virtual Media ................................ 299

Virtual Media .............................................................................................................................. 299

Virtual Media Not Refreshed After Files Added ............................................................... 299

Accessing Virtual Media on a Windows 2000 Server Using a D2CIM-VUSB ................. 300

Target BIOS Boot Time with Virtual Media ...................................................................... 300

Virtual Media Connection Failures Using High Speed for Virtual Media Connections .... 300

CC-SG ....................................................................................................................................... 300

Virtual KVM Client Version Not Known from CC-SG Proxy Mode .................................. 300

Single Mouse Mode - Connecting to a KX II Target Under CC-SG Control Via VKC Using

Firefox .............................................................................................................................. 300

Proxy Mode and MPC ..................................................................................................... 301

Moving Between Ports of the KX II .................................................................................. 301

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Contents

Appendix D FAQs 302

General Questions ..................................................................................................................... 303

Remote Access .......................................................................................................................... 305

Universal Virtual Media .............................................................................................................. 307

USB Profiles ............................................................................................................................... 308

Bandwidth and KVM-over-IP Performance ................................................................................ 310

Ethernet and IP Networking ....................................................................................................... 315

IPv6 Networking ......................................................................................................................... 317

Servers ....................................................................................................................................... 319

Blade Servers ............................................................................................................................ 320

Installation .................................................................................................................................. 322

Local Port ................................................................................................................................... 324

Extended Local Port (Dominion KX2-832 and KX2-864 Models Only) ..................................... 326

Power Control ............................................................................................................................ 327

Scalability ................................................................................................................................... 329

Computer Interface Modules (CIMs) .......................................................................................... 331

Security ...................................................................................................................................... 332

Smart Cards and CAC Authentication ....................................................................................... 334

Manageability ............................................................................................................................. 335

Miscellaneous ............................................................................................................................ 336

Index 337

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In This Chapter

KX II Overview ........................................................................................... 2

KX II Help................................................................................................... 4

KX II Client Applications ............................................................................ 5

Virtual Media .............................................................................................. 6

Product Photos .......................................................................................... 7

Product Features ....................................................................................... 9

Terminology ............................................................................................. 10

Package Contents ................................................................................... 12

Chapter 1

Introduction

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Chapter 1: Introduction

KX II Overview

Raritan's Dominion KX II is an enterprise-class, secure, digital KVM (Keyboard, Video, Mouse) switch that provides BIOS-level (and up) access and control of servers from anywhere in the world via a web browser. Up to 64 servers can be controlled with a standard KX II. With the KX II 8-user model, up to 32 servers can be controlled with the KX2-832 and up to 64 servers can be controlled with the KX2-864.

The KX II supports up to 8 video channels, allowing up to eight concurrent users to connect to eight different video targets at any given point in time. At the rack, the KX II provides BIOS-level control of up to 64 servers and other IT devices from a single keyboard, monitor, and mouse. The integrated remote access capabilities of the KX II provide the same levels of control of your servers via a web browser.

The KX II is easily installed using standard UTP (Cat 5/5e/6) cabling. Its advanced features include virtual media, 128-bit encryption, dual power supplies, remote power control, dual Ethernet, LDAP, RADIUS, Active Directory®, Syslog integration, external modem capabilities, and web management. The KX II 8-user model also provides an extended local port located on the back of the device. These features enable you to deliver higher up-time, better productivity, and bulletproof security - at any time from anywhere.

KX II products can operate as standalone appliances and do not rely on a central management device. For larger data centers and enterprises, numerous KX II devices (along with Dominion SX devices for remote serial console access and Dominion KSX for remote/branch office management) can be integrated into a single logical solution using Raritan's CommandCenter Secure Gateway (CC-SG) management unit.

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Chapter 1: Introduction

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Chapter 1: Introduction

Diagram key

Cat5 cable

Remote virtual media USB drive(s)

Computer Interface Module (CIM)

Rack PDU (power strip)

KX II

Local access

Note: KX2-832 and KX2-864 also use an extended local port.

Remote KVM and serial devices

IP LAN/WAN

Modem

PSTN

Remote (network) access

KX II Help

The KX II help provides information on how to install, set up, and configure the KX II. It also includes information on accessing target servers and power strips, using virtual media, managing users and security, and maintaining and diagnosing the KX II.

A PDF version of the help can be downloaded from the Raritan

Firmware and Documentation page http://www.raritan.com/support/firmware-and-documentation/ on the

Raritan website. Raritan recommends that you refer to the Raritan website for the most up-to-date user guides available.

To use online help, Active Content must be enabled in your browser. If you are using Internet Explorer 7, you must enable Scriplets. Consult your browser help for information on enabling these features.

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Chapter 1: Introduction

Related Documentation

Product

Works with...

MPC

RRC

VKC

RSC

AKC

KX II (Generation 2)

KX II 2.2 (or later)

The KX II help is accompanied by a KX II Device Quick Setup Guide, which can be found on the Raritan Firmware and Documentation page

http://www.raritan.com/support/firmware-and-documentation/ of

Raritan's website. Installation requirements and instructions for client applications used with

the KX II can be found in the KVM and Serial Access Clients Guide, also found on the Raritan website. Where applicable, specific client functions used with the KX II are included in the help.

KX II Client Applications

The following client applications can be used in the KX II:

See the KVM and Serial Client Guide for additional information on the client applications. Also see the Working with Target Servers (on page

37) section of this guide, which contains information on using the clients with the KX II.

Note: MPC and VKC require the Java™ Runtime Environment (JRE™). AKC is .NET based.

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Chapter 1: Introduction

Virtual Media

All KX II models support virtual media. The benefits of virtual media mounting of remote drives/media on the target server to support software installation and diagnostics - are now available in all of the KX II models.

Each KX II comes equipped with virtual media to enable remote management tasks using the widest variety of CD, DVD, USB, internal and remote drives and images. Unlike other solutions, the KX II supports virtual media access of hard drives and remotely mounted images for added flexibility and productivity.

Virtual media sessions are secured using 128-bit AES or RC4 encryption.

The D2CIM-VUSB CIM and D2CIM-DVUSB (computer interface module) support virtual media sessions to KVM target servers supporting the USB

2.0 interface. These CIMs also support Absolute Mouse Synchronization™ as well as remote firmware update.

Note: The black connector on the DVUSB CIM is used for keyboard and mouse. The gray connector is used for virtual media. Keep both plugs of the CIM connected to the device. The device may not operate properly if both plugs are not connected to the target server.

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Chapter 1: Introduction

Product Photos

KX II

KX2-832

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Chapter 1: Introduction

KX2-864

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Chapter 1: Introduction

Product Features

Hardware

 Integrated KVM-over-IP remote access  1U or 2U rack-mountable (brackets included)  Dual power supplies with failover; autoswitching power supply with

power failure warning

 8, 16, 32, or 64 (on KX2-464) server ports  32 (KX2-832) or 64 (KX2-864) server ports  Support for tiering in which a base KX II device is used to access

multiple other tiered devices. See Configuring and Enabling

Tiering (on page 142) for more information on tiering.

 Up to 8 video channels, depending on the device model, that allows

up to 8 users to connect to the KX II at once

 Multiple user capacity (1/2/4/8 remote users; 1 local user)  UTP (Cat5/5e/6) server cabling  Dual Ethernet ports (10/100/1000 LAN) with failover  Field upgradable  Local User port for in-rack access

 USB keyboard/mouse ports.  One front and three back panel USB 2.0 ports for supported USB

devices

 Fully concurrent with remote user access  Local graphical user interface (GUI) for administration

 Extended local port on the KX2-832 and KX2-864 models provide

extended reach to in-rack access on KX2 devices

 Centralized access security  Integrated power control  LED indicators for dual power status, network activity, and remote

user status

 Hardware Reset button  Serial port to connect to an external modem

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Chapter 1: Introduction

Software

 Virtual media with D2CIM-VUSB and D2CIM-DVUSB CIMs  Absolute Mouse Synchronization with D2CIM-VUSB CIM and

D2CIM-DVUSB CIMs

 Plug-and-Play  Web-based access and management  Intuitive graphical user interface (GUI)  128-bit encryption of complete KVM signal, including video and

virtual media

 LDAP, Active Directory®, RADIUS, or internal authentication and

authorization

 DHCP or fixed IP addressing  Smart card/CAC authentication  SNMP and Syslog management  IPv4 and IPv6 support  Power control associated directly with servers to prevent mistakes  Integration with Raritan's CommandCenter Secure Gateway

(CC-SG) management unit

 CC Unmanage feature to remove device from CC-SG control

Terminology

This manual uses the following terminology for the components of a typical KX II configuration:

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Chapter 1: Introduction

Diagram Key

TCP/IP IPv4 and/or IPv6

KVM (Keyboard, Video, Mouse)

UTP Cable (Cat5/5e/6)

KX II

Local Access Console Local User - an optional user console (consisting of a

keyboard, mouse, and multi-sync VGA monitor) attached directly to the KX II to control KVM target servers (directly at the rack, not through the network). A USB smart card reader can also be attached at the Local port to mount onto a target server. An extended local port is also provided on the DKX2-832 and DKX2-864 models.

Remote PC Networked computers used to access and control KVM

target servers connected to the KX II. A USB smart card reader can also be attached to the remote PC and attached to a target server via the KX II.

CIMS Dongles that connect to each target server or rack PDU

(power strip). Available for all of the supported operating systems.

Target Servers KVM Target Servers - servers with video cards and

user interfaces (for example, Windows® operating system®, Linux®, Solaris™, etc.) accessed remotely via the KX II.

Dominion PX Rack PDU (Power Strips) Raritan rack PDUs accessed remotely via the KX II.

See Supported CIMs and Operating Systems (Target Servers) for a list of the supported operating systems and CIMs, and see Supported

Operating Systems (Clients) (on page 260) for a list of the operating

systems supported by the KX II remotely.

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Chapter 1: Introduction

Package Contents

Amount included

Item

KX II device

KX II Quick Setup Guide

Rackmount kit

AC power cords

Cat5 network cable

Cat5 network crossover cable

Set of 4 rubber feet (for desktop use)

Application note

Warranty card

Each KX II ships as a fully-configured stand-alone product in a standard 1U (2U for DKX2-864) 19" rackmount chassis. Each KX II device ships with the following contents:

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In This Chapter

Overview .................................................................................................. 13

Default Login Information ........................................................................ 13

Getting Started ........................................................................................ 14

Default

Value

User name

The default user name is admin. This user has administrative privileges.

Password

The default password is raritan. Passwords are case sensitive and must be entered in the

exact case combination in which they were created. For example, the default password raritan must be entered entirely in lowercase letters.

The first time you start the KX II, you are required to change the default password.

IP address

The KX II ships with the default IP address of

192.168.0.192.

Important: For backup and business continuity purposes, it is strongly recommended that you create a backup administrator user name and password and keep that information in a secure location.

Chapter 2

Installation and Configuration

Overview

This section provides a brief overview of the installation process. Each step is further detailed in the remaining sections of this chapter.

To install and configure the KX II:

 Step 1: Configure KVM Target Servers (on page 14)  Step 2: Configure Network Firewall Settings (on page 26)  Step 3: Connect the Equipment (on page 27)  Step 4: Configure the KX II (on page 29)  Step 5 (Optional): Configure Keyboard Language (on page 35)

Also included in this section is the default login information you will need. Specifically, the default IP address, user name, and password. See

Default Login Information (on page 13).

Default Login Information

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Chapter 2: Installation and Configuration

Getting Started

Step 1: Configure KVM Target Servers

KVM target servers are the computers that will be accessed and controlled via the KX II. Before installing the KX II, configure all KVM target servers to ensure optimum performance. This configuration applies only to KVM target servers, not to the client workstations (remote PCs) used to access the KX II remotely. See Terminology (on page 10) for additional information.

Desktop Background

For optimal bandwidth efficiency and video performance, KVM target servers running graphical user interfaces such as Windows®, Linux®, X-Windows, Solaris™, and KDE require configuration. The desktop background need not be completely solid but desktop backgrounds featuring photos or complex gradients might degrade performance.

Mouse Settings

The KX II operates in several mouse modes:

 Absolute Mouse Mode™ (D2CIM-VUSB only)  Intelligent Mouse Mode (do not use an animated mouse)  Standard Mouse Mode

Mouse parameters do not have to be altered for Absolute Mouse Synchronization but D2CIM-VUSB or D2CIM-DVUSB is required for this mode. For both the Standard and Intelligent mouse modes, mouse parameters must be set to specific values, which are described here. Mouse configurations will vary on different target operating systems. Consult your OS documentation for additional detail.

Intelligent mouse mode generally works well on most Windows platforms. Intelligent mouse mode may produce unpredictable results when active desktop is set on the target. For additional information on Intelligent mouse mode settings, see Intelligent Mouse Mode (on page

71). Servers with internal KVM switches inside the blade chassis typically do

not support absolute mouse technology.

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Chapter 2: Installation and Configuration

Windows XP, Windows 2003 and Windows 2008 Settings

To configure KVM target servers running Microsoft® Windows

XP® operating system, Windows 2003® operating system or Windows 2008® operating systems:

1. Configure the mouse settings: a. Choose Start > Control Panel > Mouse. b. Click the Pointer Options tab. c. In the Motion group:

 Set the mouse motion speed setting to exactly the middle

speed.

 Disable the "Enhance pointer precision" option.  Disable the Snap To option.  Click OK.

Note: When you are running Windows 2003 on your target server, if you access the server via KVM and perform any one off the actions listed below, mouse synchronization may be lost if it has been previously enabled. You will need to select the Synchronize Mouse command from the Mouse menu in the client to enable it again. Following are the actions that may cause this to occur:

- Opening a text editor.

- Accessing the Mouse Properties, Keyboard Properties, and Phone and Mode Options from the Windows Control Panel.

2. Disable transition effects: a. Select the Display option from the Control Panel. b. Click the Appearance tab. c. Click the Effects button. d. Deselect the "Use the following transition effect for menus and

tooltips" option.

e. Click OK.

3. Close the Control Panel.

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Chapter 2: Installation and Configuration

Note: For KVM target servers running Windows XP, Windows 2000 or Windows 2008, you may wish to create a user name that will be used only for remote connections through the KX II. This will enable you to keep the target server's slow mouse pointer motion/acceleration settings exclusive to the KX II connection.

Windows XP, 2000, and 2008 login pages revert to preset mouse parameters that differ from those suggested for optimal KX II performance. As a result, mouse synchronization may not be optimal for these screens.

WARNING! Proceed only if you are comfortable adjusting the registry on Windows KVM target servers. You can obtain better KX II mouse synchronization at the login pages by using the Windows registry editor to change the following settings: HKey_USERS\.DEFAULT\Control Panel\Mouse: > MouseSpeed = 0;MouseThreshold 1=0;MouseThreshold 2=0.

Windows Vista Settings

To configure KVM target servers running Windows Vista®

operating system:

1. Configure the mouse settings: a. Choose Start > Settings > Control Panel > Mouse. b. Select "Advanced system settings" from the left navigation panel.

The System Properties dialog opens. c. Click the Pointer Options tab. d. In the Motion group:

 Set the mouse motion speed setting to exactly the middle

speed.

 Disable the "Enhanced pointer precision" option.

 Click OK.

2. Disable animation and fade effects: a. Select the System option from the Control Panel. b. Select Performance Information then Tools > Advanced Tools >

Adjust to adjust the appearance and performance of Windows. c. Click the Advanced tab. d. Click the Settings button in the Performance group to open the

Performance Options dialog. e. Under Custom options, deselect the following checkboxes:  Animation options:

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Chapter 2: Installation and Configuration

 Animate controls and elements inside windows

 Animate windows when minimizing and maximizing  Fade options:

 Fade or slide menus into view

 Fade or slide ToolTips into view

 Fade out menu items after clicking

3. Click OK and Close the Control Panel.

To configure KVM target servers running Windows 7® operating

system:

1. Configure the mouse settings: a. Choose Start > Control Panel > Hardware and Sound > Mouse. b. Click the Pointer Options tab. c. In the Motion group:

 Set the mouse motion speed setting to exactly the middle

speed.

 Disable the "Enhanced pointer precision" option.  Click OK.

2. Disable animation and fade effects: a. Select Control Panel > System and Security. b. Select System and then select "Advanced system settings" from

the left navigation panel. The System Properties dialog appears. c. Click the Advanced tab. d. Click the Settings button in the Performance group to open the

Performance Options dialog. e. Under Custom options, deselect the following checkboxes:

 Animation options:

 Animate controls and elements inside windows

 Animate windows when minimizing and maximizing  Fade options:

 Fade or slide menus into view

 Fade or slide ToolTips into view

 Fade out menu items after clicking

3. Click OK and Close the Control Panel.

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Windows 2000 Settings

To configure KVM target servers running Microsoft® Windows

2000® operating system:

1. Configure the mouse settings: a. Choose Start > Control Panel > Mouse. b. Click the Motion tab.

 Set the acceleration to None.  Set the mouse motion speed setting to exactly the middle

speed.

 Click OK.

2. Disable transition effects: a. Select the Display option from the Control Panel. b. Click the Effects tab.

 Deselect the "Use the following transition effect for menus

and tooltips" option.

3. Click OK and close the Control Panel.

Linux Settings (Red Hat 9)

Note: The following settings are optimized for Standard Mouse mode only.

To configure KVM target servers running Linux® (graphical user

interface):

1. Configure the mouse settings:

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a. Choose Main Menu > Preferences > Mouse. The Mouse

Preferences dialog appears. b. Click the Motion tab. c. Within the Speed group, set the Acceleration slider to the exact

center. d. Within the Speed group, set the Sensitivity towards low. e. Within the Drag & Drop group, set the Threshold towards small. f. Close the Mouse Preferences dialog.

Note: If these steps do not work, issue the xset mouse 1 1 command as described in the Linux command line instructions.

2. Configure the screen resolution: a. Choose Main Menu > System Settings > Display. The Display

Settings dialog appears. b. From the Display tab, select a Resolution supported by the KX II. c. From the Advanced tab, verify that the Refresh Rate is

supported by the KX II.

Note: Once connected to the target server, in many Linux graphical environments, the <Ctrl> <Alt> <+> command will change the video resolution, scrolling through all available resolutions that remain enabled in the XF86Config or /etc/X11/xorg.conf, depending on your X server distribution.

To configure KVM target servers running Linux (command line):

1. Set the mouse acceleration to exactly 1 and set the threshold to exactly 1. Enter this command: xset mouse 1 1. This should be set for execution upon login.

2. Ensure that each target server running Linux is using a resolution supported by the KX II at a standard VESA resolution and refresh rate.

3. Each Linux target server should also be set so the blanking times are within +/- 40% of VESA standard values:

a. Go to the Xfree86 Configuration file XF86Config. b. Using a text editor, disable all non-KX II supported resolutions. c. Disable the virtual desktop feature (not supported by the KX II). d. Check blanking times (+/- 40% of VESA standard). e. Restart computer.

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Note: If you change the video resolution, you must log off of the target server and log back in for the video settings to take effect.

Note for Red Hat 9 KVM Target Servers

If you are running Red Hat® 9 on the target server using a USB CIM, and are experiencing problems with the keyboard and/or mouse, there is an additional configuration setting you can try.

Tip: You might have to perform these steps even after a fresh OS installation.

To configure Red Hat 9 servers using USB CIMs:

1. Locate the configuration file (usually /etc/modules.conf) in your system.

2. Using the editor of your choice, make sure that the alias usb-controller line in the modules.conf file is as follows:

alias usb-controller usb-uhci

Note: If there is another line using usb-uhci in the /etc/modules.conf file, it needs to be removed or commented out.

3. Save the file.

4. Reboot the system in order for the changes to take effect.

Linux Settings (Red Hat 4)

Note: The following settings are optimized for Standard Mouse mode only.

To configure KVM target servers running Linux® (graphical user

interface):

1. Configure the mouse settings: a. Red Hat 5 users, choose Main Menu > Preferences > Mouse.

Red Hat 4 users, choose System > Preferences > Mouse. The

Mouse Preferences dialog appears. b. Click on the Motion tab. c. Within the Speed group, set the Acceleration slider to the exact

center. d. Within the Speed group, set the Sensitivity towards low. e. Within the Drag & Drop group, set the Threshold towards small. f. Close the Mouse Preferences dialog.

Note: If these steps do not work, issue the xset mouse 1 1 command as described in the Linux command line instructions.

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2. Configure the screen resolution: a. Choose Main Menu > System Settings > Display. The Display

Settings dialog appears. b. On the Settings tab, select a Resolution supported by the KX II. c. Click OK.

Note: If you change the video resolution, you must log out of the target server and log back in for the video settings to take effect.

SUSE Linux 10.1 Settings

Note: Do not attempt to synchronize the mouse at the SUSE Linux® login prompt. You must be connected to the target server to synchronize the mouse cursors.

To configure the mouse settings:

1. Choose Desktop > Control Center. The Desktop Preferences dialog appears.

2. Click Mouse. The Mouse Preferences dialog appears.

3. Open the Motion tab.

4. Within the Speed group, set the Acceleration slider to the exact center position.

5. Within the Speed group, set the Sensitivity slider to low.

6. Within the Drag & Drop group, set the Threshold slider to small.

7. Click Close.

To configure the video:

1. Choose Desktop Preferences > Graphics Card and Monitor. The Card and Monitor Properties dialog appears.

2. Verify that a Resolution and Refresh Rate is in use that is supported by the KX II. See Supported Video Resolutions (on page 272) for more information.

Note: If you change the video resolution, you must log out of the target server and log back in for the video settings to take effect.

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Make Linux Settings Permanent

Note: These steps may vary slightly depending on the specific version of Linux® in use.

To make your settings permanent in Linux (prompt):

1. Choose System Menu > Preferences > Personal > Sessions.

2. Click the Session Options tab.

3. Select the "Prompt on log off" checkbox and click OK. This option prompts you to save your current session when you log out.

4. Upon logging out, select the "Save current setup" option from the dialog.

5. Click OK.

Tip: If you do not want to be prompted upon log out, follow these procedures instead.

To make your settings permanent in Linux (no prompt):

1. Choose Desktop > Control Center > System > Sessions.

2. Click the Session Options tab.

3. Deselect the "Prompt on the log off" checkbox.

4. Select the "Automatically save changes to the session" checkbox and click OK. This option automatically saves your current session when you log out.

Sun Solaris Settings

To configure KVM target servers running Sun™ Solaris™:

1. Set the mouse acceleration value to exactly 1 and the threshold to exactly 1. This can be performed from:

 The graphical user interface.

 The command line xset mouse a t where a is the acceleration

and t is the threshold.

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2. All KVM target servers must be configured to one of the display

Display resolution

Vertical refresh rate

Aspect ratio

1600 x 1200

60 Hz

4:3

1280 x 1024

60,75,85 Hz

5:4

1152 x 864

75 Hz

4:3

1024 x 768

60,70,75,85 Hz

4:3

800 x 600

56,60,72,75,85 Hz

4:3

720 x 400

85 Hz

9:5

640 x 480

60,72,75,85 Hz

4:3

If you have:

Use this video output adapter:

Sun 13W3 with composite sync output

APSSUN II Guardian converter

Sun HD15 with composite sync output

1396C converter to convert from HD15 to 13W3 and an APSSUN II Guardian converter to support composite sync

Sun HD15 with separate sync output

APKMSUN Guardian converter

resolutions supported by the KX II. The most popular supported resolutions for Sun machines are:

3. KVM target servers running the Solaris operating system must output VGA video (H-and-V sync, not composite sync).

To change your Sun video card output from composite sync to

the nondefault VGA output:

1. Issue the Stop+A command to drop to bootprom mode.

2. Issue the following command to change the output resolution: setenv output-device screen:r1024x768x70

3. Issue the boot command to reboot the server.

You can also contact your Raritan representative to purchase a video output adapter:

Note: Some of the standard Sun background screens may not center precisely on certain Sun servers with dark borders. Use another background or place a light colored icon in the upper left hand corner.

Mouse Settings

To configure the mouse settings (Sun Solaris 10.1):

1. Choose Launcher. Application Manager - Desktop Controls opens.

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2. Choose Mouse Style Manager. The Style Manager - Mouse dialog appears.

3. Set the Acceleration slider to 1.0.

4. Set the Threshold slider to 1.0.

5. Click OK.

Accessing the Command Line

1. Right click.

2. Choose Tools > Terminal. A terminal window opens. (It is best to be at the root to issue commands.)

Video Settings (POST)

Sun systems have two different resolution settings: a POST resolution and a GUI resolution. Run these commands from the command line.

Note: 1024x768x75 is used as an example here; substitute the resolution and refresh rate you are using.

To check current POST resolution:

 Run the following command as the root: # eeprom output-device

To change POST resolution:

1. Run # eeprom output-device=screen:r1024x768x75.

2. Log out or restart computer.

Video Settings (GUI)

The GUI resolution can be checked and set using different commands depending on the video card in use. Run these commands from the command line.

Note: 1024x768x75 is used as an example here; substitute the resolution and refresh rate you are using.

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Card

To check resolution:

To change resolution:

32-bit

# /usr/sbin/pgxconfig -prconf

1. # /usr/sbin/pgxconfig -res 1024x768x75

2. Log out or restart computer.

64-bit

# /usr/sbin/m64config -prconf

1. # /usr/sbin/m64config -res 1024x768x75

2. Log out or restart computer.

32-bit and 64-bit

# /usr/sbin/fbconfig -prconf

1. # /usr/sbin/fbconfig -res 1024x768x75

2. Log out or restart computer.

IBM AIX 5.3 Settings

Follow these steps to configure KVM target servers running IBM® AIX™

5.3.

To configure the mouse:

1. Go to Launcher.

2. Choose Style Manager.

3. Click Mouse. The Style Manager - Mouse dialog appears.

4. Use the sliders to set the Mouse acceleration to 1.0 and Threshold to

1.0.

5. Click OK.

To configure the video:

1. From the Launcher, select Application Manager.

2. Select System_Admin.

3. Choose Smit > Devices > Graphic Displays > Select the Display Resolution and Refresh Rate.

4. Select the video card in use.

5. Click List. A list of display modes is presented.

6. Select a resolution and refresh rate supported by the KX II. See

Supported Video Resolutions (on page 272) for more information.

Note: If you change the video resolution, you must log out of the target server and log back in for the video settings to take effect.

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Make UNIX Settings Permanent

To take advantage of the KX II:

The firewall must allow inbound communication on:

Web-access capabilities

Port 443 - standard TCP port for HTTPS communication

Automatic redirection of HTTP requests to HTTPS (so the more common

“http://xxx.xxx.xxx.xxx” can be

used instead of “https://xxx.xxx.xxx.xxx”)

Port 80 - standard TCP port for HTTP communication

Note: These steps may vary slightly depending on the type of UNIX® (for example, Solaris™, IBM® AIX™) and the specific version in use.

1. Choose Style Manager > Startup. The Style Manager - Startup dialog appears.

2. On the Logout Confirmation dialog, select the On option. This option prompts you to save your current session when you log out.

Apple Macintosh Settings

For KVM target servers running an Apple Macintosh® operating system, the preferred method is to use the D2CIM-VUSB and Absolute Mouse Synchronization.

Note: 'USB Profile 'Mac OS-X, version 10.4.9 and later' must be selected from the USB Profile menu or the Port Configuration page.

Step 2: Configure Network Firewall Settings

To access KX II through a network firewall via Multi-Platform Client or through the Port Access page, your firewall must allow communication on TCP Port 5000 or another port that you designate.

See Network Settings (on page 135) for additional information about designating another discovery port.

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Step 3: Connect the Equipment

Connect the KX II to the power supply, network, local PC, local video display, keyboard and mouse, and target servers. The letters in the diagram correspond to the topics in this section that describe the connection.

A. AC Power

To connect the power supply:

1. Attach the included AC power cord to the KX II and plug into an AC power outlet.

2. For dual power failover protection, attach the second included AC power cord and plug it into a different power source than the first power cord.

Note: If you only attach one power cord, the power LED on the KX II front panel will be red because the system is set to automatically detect both sources. See Power Supply Setup (on page 157) for information about turning off automatic detection for the power source that is not in use.

B. Modem Port (Optional)

The KX II features a dedicated modem port for remote access even when the LAN/WAN is unavailable. Using a straight-through serial (RS-232) cable, connect an external serial modem to the port labeled MODEM on the back of the KX II (see Specifications (on page 257) for a list of certified modems and Configuring Modem Settings (on page

148) for information on configuring the modem).

Note: Raritan recommends configuring the modem by enabling the CD (carrier detect) setting.

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C. Network Port

Connection

Description

Monitor

Attach a standard multi-sync VGA monitor to the HD15 (female) video

The KX II provides two Ethernet ports for failover purposes (not for load-balancing). By default, only LAN1 is active and the automatic failover is disabled. When enabled, if the KX II internal network interface or the network switch to which it is connected becomes unavailable, LAN2 will be enabled using the same IP address.

Note: Because a failover port is not activated until after a failover has actually occurred, Raritan recommends that you either not monitor the failover port or monitor it only after a failover occurs.

To connect the network:

1. Connect a standard Ethernet cable (included) from the network port labeled LAN1 to an Ethernet switch, hub, or router.

2. To make use of the optional KX II Ethernet failover capabilities:  Connect a standard Ethernet cable from the network port labeled

LAN2 to an Ethernet switch, hub, or router.

 Enable Automatic Failover on the Network Configuration page.

Note: Use both network ports only if you want to use one as a failover port.

D. Local Access Port (Local Video Display, Keyboard and Mouse)

For convenient access to target servers while at the rack, use the KX II Local Access port. While the Local Access port is required for installation and setup, it is optional for subsequent use. The Local Access port also provides a graphical user interface from the KX II Local Console for administration and target server access.

The KX2-832 and KX2-864 also provide you with an Extended Local port, labeled EXT LOCAL on the back of the device, for access to target servers while at the rack. The Extended Local port is not required for the initial installation and setup. It is configured from the Local Console and Remote Console.

To connect the local port:

 Attach a multi-sync VGA monitor, mouse, and keyboard to the

respective Local User ports using a USB keyboard and mouse. The physical connections for the Local User and Extended Local ports can be found on the back panel of the KX II.

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Connection

Description

port.

Keyboard

Attach a standard USB keyboard to one of the USB Type A (female) ports.

Mouse

Attach a standard USB mouse to one of the USB Type A (female) ports.

E. Target Server Ports

The KX II uses standard UTP cabling (Cat5/5e/6) to connect to each target server.

To connect a target server to the KX II:

1. Use the appropriate Computer Interface Module (CIM). See Supported CIMs and Operating Systems (Target Servers) for more information about the CIMs to use with each operating system.

2. Attach the HD15 video connector of your CIM to the video port of your target server. Ensure that your target server's video has already been configured to a supported resolution and refresh rate. For Sun servers, also ensure that your target server's video card has been set to output standard VGA (H-and-V sync) and not composite sync.

3. Attach the keyboard/mouse connector of your CIM to the corresponding ports on your target server. Using a standard straight-through UTP (Cat5/5e/6) cable, connect the CIM to an available server port on the back of your KX II device.

Note: The DCIM-USB G2 provides a small slide switch on the back of the CIM. Move the switch to P for PC-based USB target servers. Move the switch to S for Sun USB target servers.

A new switch position takes effect only after the CIM is power-cycled. To power-cycle the CIM, remove the USB connector from the target server and plug it back in a few seconds later.

Step 4: Configure the KX II

The first time you power up the KX II device, there is some initial configuration that you need to perform through the KX II Local Console:

 Change the default password.  Assign the IP address.  Name the KVM target servers.

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Changing the Default Password

The KX II ships with a default password. The first time you start the KX II you are required to change that password.

To change the default password:

1. Power on the KX II using the power switch(s) at the back of the unit. Wait for the KX II unit to boot. (A beep signals that the boot is complete.)

2. Once the unit has booted, the KX II Local Console is visible on the monitor attached to the KX II local port. Type the default username (admin) and password (raritan) and click Login. The Change Password screen is displayed.

3. Type your old password (raritan) in the Old Password field.

4. Type a new password in the New Password field and retype the new password in the Confirm New Password field. Passwords can be up to 64 characters in length and can consist of English, alphanumeric characters as well as special characters.

5. Click Apply.

6. You will receive confirmation that the password was successfully changed. Click OK. The Port Access page is displayed.

Note: The default password can also be changed from the Raritan Multi-Platform Client (MPC).

Assigning an IP Address

These procedures describe how to assign an IP address on the Network Settings page. For complete information about all of the fields and the operation of this page, see Network Settings.

To assign an IP address:

1. Choose Device Settings > Network. The Network Settings page opens.

2. Specify a meaningful Device Name for your KX II device. Up to 32 alphanumeric characters using valid special characters and no spaces.

3. In the IPv4 section, enter or select the appropriate IPv4-specific network settings:

a. Enter the IP Address if needed. The default IP address is

192.168.0.192.

b. Enter the Subnet Mask. The default subnet mask is

255.255.255.0.

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c. Enter the Default Gateway if None is selected from the IP Auto

Configuration drop-down.

d. Enter the Preferred DHCP Host Name if DHCP is selected from

the IP Auto Configuration drop-down.

e. Select the IP Auto Configuration. The following options are

available:

 None (Static IP) - This option requires that you manually specify

the network parameters.

This is the recommended option because the KX II is an infrastructure device and its IP address should not change.

 DHCP - Dynamic Host Configuration Protocol is used by

networked computers (clients) to obtain unique IP addresses and other parameters from a DHCP server.

With this option, network parameters are assigned by the DHCP server. If DHCP is used, enter the Preferred host name (DHCP only). Up to 63 characters.

4. If IPv6 is to be used, enter or select the appropriate IPv6-specific network settings in the IPv6 section:

a. Select the IPv6 checkbox to activate the fields in the section. b. Enter a Global/Unique IP Address. This is the IP address

assigned to the KX II.

c. Enter the Prefix Length. This is the number of bits used in the

IPv6 address. d. Enter the Gateway IP Address. e. Link-Local IP Address. This address is automatically assigned to

the device. It is used for neighbor discovery or when no routers

are present. Read-Only f. Zone ID. This identifies the device with which the address is

associated. Read-Only g. Select the IP Auto Configuration. The following options are

available:  None - Use this option if you do not want an auto IP configuration

and prefer to set the IP address yourself (static IP). This is the

default and recommended option.

If None is selected for the IP auto configuration, the following Network Basic Settings fields are enabled: Global/Unique IP Address, Prefix Length, and Gateway IP Address allowing you to manually set the IP configuration.

 Router Discovery - Use this option to automatically assign IPv6

addresses that have Global or Unique Local significance beyond

that of the Link Local, which only applies to a directly connected

subnet.

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5. Select Obtain DNS Server Address Automatically if DHCP is selected and Obtain DNS Server Address is enabled. When Obtain DNS Server Address Automatically, the DNS information provided by the DHCP server will be used.

6. If Use the Following DNS Server Addresses is selected, regardless of whether DHCP is selected or not, the addresses entered in this section will be used to connect to the DNS server.

Enter the following information if the Following DNS Server Addresses option is selected. These addresses are the primary and secondary DNS addresses that will be used if the primary DNS server connection is lost due to an outage.

a. Primary DNS Server IP Address b. Secondary DNS Server IP Address

7. When finished, click OK.

See LAN Interface Settings (on page 138) for information in configuring this section of the Network Settings page.

Note: In some environments, the default LAN Interface Speed & Duplex setting Autodetect (autonegotiator) does not properly set the network parameters, which results in network issues. In these instances, setting the KX II LAN Interface Speed & Duplex field to 100 Mbps/Full Duplex (or whatever option is appropriate to your network) addresses the issue. See the Network Settings (on page 135) page for more information.

Naming Target Servers

To name the target servers:

1. Connect all of the target servers if you have not already done so. See Step 3: Connect the Equipment for a description of connecting the equipment.

2. Using the KX II Local Console, choose Device Settings > Port Configuration. The Port Configuration page opens.

3. Click the Port Name of the target server you want to rename. The Port Page opens.

4. Assign a name to identify the server connected to that port. The name can be up to 32 characters, and alphanumeric and special characters are allowed.

5. Click OK.

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Valid Special Characters for Target Names

Character

Description

Character

Description

Exclamation point

;

Semi-colon

Double quote

Equal sign

Pound sign

Greater than sign

Dollar sign

Question mark

Percent sign

At sign

Ampersand

[

Left bracket

(

Left parenthesis

Backward slash

)

Right parenthesis

]

Right bracket

Asterisk

Caret

Plus sign

Underscore

Comma

Grave accent

Dash

{

Left brace

Period

Pipe sign

Forward slash

}

Right brace

Less than sign

Tilde

Colon

Specifying Power Supply Autodetection

The KX II provides dual power supplies and can automatically detect and provide notification regarding the status of these power supplies. Proper configuration ensures that the KX II sends the appropriate notifications should a power supply fail.

The Power Supply Setup page is configured to automatically detect both power supplies when two power supplies are used. If only one power supply is used in your configuration, you can disable automatic detection from the Power Supply Setup page.

To enable automatic detection for the power supplies in use:

1. Choose Device Settings > Power Supply Setup. The Power Supply Setup page opens.

2. If you are plugging power input into power supply number one (left-most power supply at the back of the device), select the Powerln1 Auto Detect option.

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3. If you are plugging power input into power supply number two (right-most power supply at the back of the device), select the Powerln2 Auto Detect option.

4. Click OK.

Note: If either of these checkboxes is selected and power input is not actually connected, the power LED at the front of the device turns red.

To disable power supply autodetection for the power supply not

in use:

1. Using the KX II Local Console, choose Device Settings > Power Supply Setup. The Power Supply Setup page opens.

2. Clear autodetection for the power supply that you are not using.

For more information, see Power Supply Setup (on page 157).

Note to CC-SG Users

If you are using the KX II in a CC-SG configuration, perform the installation steps, and when finished, consult the CommandCenter

Secure Gateway User Guide, Administrator Guide, or Deployment Guide to proceed (all found on Raritan's website, www.raritan.com,

under Support).

Note: The remainder of this help applies primarily to deploying the KX II device(s) without the integration functionality of CC-SG.

Remote Authentication

Note to CC-SG Users

When the KX II is controlled by CommandCenter Secure Gateway, CC-SG authenticates users and groups, except for local users requiring Local port access. When CC-SG is controlling the KX II, Local port users will be authenticated against the local user database or the remote authentication server (LDAP/LDAPS or RADIUS) configured on the KX II. They will not be authenticated against the CC-SG user database.

For additional information about CC-SG authentication, see the CommandCenter Secure Gateway User Guide, Administrator Guide, or Deployment Guide, which can be downloaded from the Support section of the Raritan website http://www.raritan.com.

Supported Protocols

To simplify management of usernames and passwords, the KX II provides the ability to forward authentication requests to an external authentication server. Two external authentication protocols are supported: LDAP/LDAPS and RADIUS.

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Note on Microsoft Active Directory

Microsoft® Active Directory® uses the LDAP/LDAPS protocol natively, and can function as an LDAP/LDAPS server and authentication source for the KX II. If it has the IAS (Internet Authorization Server) component, a Microsoft Active Directory server can also serve as a RADIUS authentication source.

Create User Groups and Users

As part of the initial configuration, you must define user groups and users in order for users to access the KX II.

The KX II uses system-supplied default user groups and allows you to create groups and specify the appropriate permissions to suit your needs.

User names and passwords are required to gain access to the KX II. This information is used to authenticate users attempting to access your KX II. See User Management for details on adding and editing user groups and users.

Step 5 (Optional): Configure Keyboard Language

Note: This step is not required if you are using the US/International language keyboard.

If you are using a non-US language, the keyboard has to be configured for the appropriate language. In addition, the keyboard language for the client machine and the KVM target servers has to match.

Consult the documentation for your operating system for additional information about changing the keyboard layout.

Changing the Keyboard Layout Code (Sun Targets)

Use this procedure if you are using a DCIM-SUSB and would like the keyboard layout changed to another language.

To change the keyboard layout code (DCIM-SUSB only):

1. Open a Text Editor window on the Sun™ workstation.

2. Check that the Num Lock key is active and press the left Ctrl key and the Del key on your keyboard. The Caps Lock light starts to blink, indicating that the CIM is in Layout Code Change mode. The text window displays: Raritan Computer, Inc. Current keyboard layout code = 22h (US5 UNIX).

3. Type the layout code desired (for example, 31 for the Japanese keyboard).

4. Press Enter.

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5. Shut down the device and power on once again. The DCIM-SUSB performs a reset (power cycle).

6. Verify that the characters are correct.

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In This Chapter

Interfaces ................................................................................................. 37

Proxy Server Configuration for use with MPC, VKC and AKC ................ 50

Virtual KVM Client (VKC) ......................................................................... 51

Active KVM Client (AKC) ......................................................................... 80

Multi-Platform Client (MPC) ..................................................................... 82

Interfaces

User Interface

Local

Remote

Access

Admin

Access

Admin

KX II Local Console

KX II Remote Console

Virtual KVM Client

Multi-Platform Client (MPC)

Active KVM Client (AKC)

Chapter 3

Working with Target Servers

There are several user interfaces in the KX II, providing you with easy access any time, anywhere. These include the KX II Local Console, the KX II Remote Console, and the Multi-Platform Client (MPC). The following table identifies these interfaces and their use for target server access and administration locally and remotely:

The following sections of the help contain information about using specific interfaces to access the KX II and manage targets:

 Local Console  Remote Console  Virtual KVM Client  Multi-Platform Client

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KX II Local Console Interface

When you are located at the server rack, the KX II provides standard KVM management and administration via the KX II Local Console. The KX II Local Console provides a direct KVM (analog) connection to your connected servers; the performance is exactly as if you were directly connected to the server's keyboard, mouse, and video ports. Additionally, the KX II provides terminal emulation when accessing serial targets.

There are many similarities among the KX II Local Console and the KX II Remote Console graphical user interfaces. Where there are differences, they are noted in the help.

The KX II Local Console Factory Reset option is available in the KX II Local Console but not the KX II Remote Console.

KX II Remote Console Interface

The KX II Remote Console is a browser-based graphical user interface that allows you to log in to KVM target servers and serial targets connected to the KX II and to remotely administer the KX II.

The KX II Remote Console provides a digital connection to your connected KVM target servers. When you log into a KVM target server using the KX II Remote Console, a Virtual KVM Client window opens.

There are many similarities among the KX II Local Console and the KX II Remote Console graphical user interfaces, and where there are differences, they are noted in the user manual. The following options are available in the KX II Remote Console but not the KX II Local Console:

 Virtual Media  Favorites  Backup/Restore  Firmware Upgrade  Upgrade Report  SSL Certificates

Launching the KX II Remote Console

Important: Regardless of the browser used, you must allow pop-ups from the device's IP address to launch the KX II Remote Console.

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Depending on your browser and security settings, you may see various security and certificate warnings. It is necessary to accept these warnings to launch the KX II Remote Console.

You can reduce the number of warning messages during subsequent log ins by checking the following options on the security and certificate warning messages:

 In the future, do not show this warning.  Always trust content from this publisher.

To launch the KX II Remote Console:

1. Log in to any workstation with network connectivity to your KX II and Java Runtime Environment® installed (JRE® is available on the Java

website http://java.sun.com/).

2. Launch a supported web browser such as Internet Explorer® or Firefox®.

3. Type the following URL: http://IP-ADDRESS, where IP-ADDRESS is the IP address assigned to your KX II. You can also use https, the DNS name of the KX II assigned by the administrator (provided that a DNS server has been configured), or just simply type the IP address in the browser (KX II always redirects the IP address from HTTP to HTTPS.) The Login page opens.

4. Type your user name and password. If this is the first time logging in, log in with the factory default user name (admin) and password (raritan, all lower case). You will be prompted to change the default password. Click Login.

Note: If your administrator requires you read and/or accept a security agreement in order to access the device, a security banner will be displayed after you have entered your login credentials and clicked Login.

See Virtual KVM Client (VKC) (on page 51) for information on the KX II functions available via the Remote Console.

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Interface and Navigation

KX II Console Layout

Both the KX II Remote Console and the KX II Local Console interfaces provide an HTML (web-based) interface for configuration and administration, as well as target server list and selection. The options are organized into various tabs.

After successful login, the Port Access page opens listing all ports along with their status and availability. Three tabs are provided on the page allowing you to view by port, view by group or view by search. You can sort by Port Number, Port Name, Status (Up and Down), and Availability (Idle, Connected, Busy, Unavailable, and Connecting) by clicking on the column heading. See Port Access Page (on page 43) for more information.

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Left Panel

Information

Description

When displayed?

Time & Session

The date and time the current session started.

Always User

Username

Always

State

The current state of the application, either idle or active. If idle, the application tracks and displays the time the session has been idle.

Always

Your IP

The IP address used to access the KX II.

Always

Last Login

The last login date and time.

Always

Under CC-SG Management

The IP address of the CC-SG device managing the KX II.

When the KX II is being managed by CC-SG.

Device Information

Information specific to the KX II you are using.

Always

Device Name

Name assigned to the device.

Always

IP Address

The IP address of the KX II.

Always

Firmware

Current version of firmware.

Always Device Model

Model of the KX II

Always

Network

The name assigned to the current network.

Always

PowerIn1

Status of the power 1 outlet connection. Either on or off.

When connected.

PowerIn2

Status of the power 2 outlet connection. Either on or off.

When connected.

The left panel of the KX II interface contains the following information. Note that some information is conditional and will only be displayed if you are a certain of user, are using certain features, and so on. This conditional information is noted here.

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Information

Description

When displayed?

Configured As Base or Configured As Tiered

If you are using a tiering configuration, this indicates if the KX II you are accessing is the base device or a tiered device.

When the KX II is part of a tiered configuration.

Port States

The statuses of the ports being used by the KX II.

Always

Connect Users

The users, identified by their username and IP address, who are currently connected to the KX II.

Always

Help - User Guide

Links to online help.

Always

Favorite Devices

See Managing Favorites (on page 46).

Always

FIPS Mode

FIPS Mode: EnabledSSL Certificate: FIPS Mode Compliant

When FIPS is enabled.

KX II Console Navigation

The KX II Console interfaces provide many methods for navigation and making your selections.

To select an option (use any of the following):

 Click on a tab. A page of available options appears.  Hover over a tab and select the appropriate option from the menu.  Click the option directly from the menu hierarchy displayed

(breadcrumbs).

To scroll through pages longer than the screen:

 Use Page Up and Page Down keys on your keyboard.  Use the scroll bar on the right.

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Port Access Page

After successfully logging on to the KX II Remote Console, the Port Access page appears. This page lists all of the KX II ports, the connected KVM target servers, and their status and availability. The Port Access page provides access to the KVM target servers connected to the KX II. KVM target servers are servers that you want to control through the KX II device. They are connected to the KX II ports at the back of the device.

Note: For each connection to a KVM target server, a new Virtual KVM Client window opens.

If you are using a tiered configuration in which a base KX II device is used to access multiple other tiered devices, the tiered devices are viewed on the Port Access page by clicking on the Expand Arrow icon to the left of the base device name. See Configuring and Enabling

Tiering (on page 142) for more information on tiering.

Also displayed on the Port Access page are blade chassis that have been configured in the KX II. The blade chassis is displayed in an expandable, hierarchical list on the Port Access page, with the blade chassis at the root of the hierarchy and the individual blades labeled and displayed below the root. Use the Expand Arrow icon next to the root chassis to display the individual blades.

Note: To view the blade chassis in a hierarchal order, blade-chassis subtypes must be configured for the blade server chassis.

By default, the View by Port tab will be displayed on the Port Access page. The View by Group tab displays port groups and can be expandable to display ports that are assigned to the port group. The View by Search tab allows you to search by port name. The search feature supports the use of an asterisk (*) as a wildcard, and full and partial names.

To use the Port Access page:

1. From the KX II Remote Console, click the Port Access tab. The Port Access page opens.

The KVM target servers are initially sorted by Port Number. You can change the display to sort on any of the columns.

 Port Number - Numbered from 1 to the total number of ports

available for the KX II device. Note that ports connected to power strips will not be among those listed, resulting in gaps in the Port Number sequence.

 Port Name - The name of the KX II port. Initially, this is set to

Dominion-KX2-Port# but you can change the name to something more descriptive. When you click a Port Name link, the Port Action Menu appears.

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Note: Do not use apostrophes for the Port (CIM) Name.

 Status - The status for standard servers is either up or down.  Type - The type of server or CIM. For blade chassis, the type can

be Blade Chassis, Blade, BladeChassisAdmin, and BladeChassisURL.

2. Click View by Port, View by Group or View by Search to switch between views.

3. Click the Port Name of the target server you want to access. The Port Action Menu appears. See Port Action Menu (on page 44) for details on available menu options.

4. Choose the desired menu command from the Port Action Menu.

To change the display sort order:

 Click the column heading by which you want to sort. The list of KVM

target servers is sorted by that column.

Port Action Menu

When you click a Port Name in the Port Access list, the Port Action menu appears. Choose the desired menu option for that port to execute it. Note that only currently available options, depending on the port's status and availability, will be listed in the Port Action menu:

 Connect - Creates a new connection to the target server. For the KX

II Remote Console, a new Virtual KVM Client (see "Virtual KVM

Client (VKC)" on page 51) page appears. For the KX II Local

Console, the display switches to the target server and switches away from the local user interface. On the local port, the KX II Local Console interface must be visible in order to perform the switch. Hot key switching is also available from the local port.

Note: This option is not available from the KX II Remote Console for an available port if all connections are busy.

 Switch From - Switches from an existing connection to the selected

port (KVM target server). This menu item is available only for KVM targets. This option is visible only when a Virtual KVM Client is opened.

Note: This menu item is not available on the KX II Local Console.

 Disconnect - Disconnects this port and closes the Virtual KVM Client

page for this target server. This menu item is available only when the port status is up and connected, or up and busy.

Note: This menu item is not available on the KX II Local Console. The only way to disconnect from the switched target in the Local Console is to use the hot key.

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 Power On - Powers on the target server through the associated

outlet. This option is visible only when there are one or more power associations to the target.

 Power Off - Powers off the target server through the associated

outlets. This option is visible only when there are one or more power associations to the target, when the target power is on (port status is up), and when user has permission to operate this service.

 Power Cycle - Power cycles the target server through the associated

outlets. This option is visible only when there are one or more power associations to the target, and when the user has permission to operate this service.

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Managing Favorites

A Favorites feature is provided so you can organize and quickly access the devices you use frequently. The Favorite Devices section is located in the lower left side (sidebar) of the Port Access page and provides the ability to:

 Create and manage a list of favorite devices  Quickly access frequently-used devices  List your favorites either by Device Name, IP Address, or DNS

hostname

 Discover KX II devices on its subnet (before and after login)  Retrieve discovered KX II devices from the connected KX device

(after login)

To access a favorite KX II device:

 Click the device name (listed beneath Favorite Devices). A new

browser opens to that device.

To display favorites by name:

 Click Display by Name.

To display favorites by IP Address:

 Click Display by IP.

To display favorites by the host name:

 Click Display by Host Name.

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Note: Both IPv4 and IPv6 addresses are supported.

Use:

To:

Favorites List

Manage your list of favorite devices.

Discover Devices - Local Subnet

Discover Raritan devices on the client PC's local subnet.

Discover Devices - KX II Subnet

Discover the Raritan devices on the KX II device subnet.

Add New Device to Favorites

Add, edit, and delete devices from your list of Favorites.

Manage Favorites Page

To open the Manage Favorites page:

 Click the Manage button in the left panel. The Manage Favorites

page appears and contains the following:

Favorites List Page

From the Favorites List page, you can add, edit, and delete devices from your list of favorites.

To open the Favorites List page:

 Choose Manage > Favorites List. The Favorites List page opens.

Discovering Devices on the Local Subnet

This option discovers the devices on your local subnet, which is the subnet where the KX II Remote Console is running. These devices can be accessed directly from this page or you can add them to your list of favorites. See Favorites List Page (on page 47).

To discover devices on the local subnet:

1. Choose Manage > Discover Devices - Local Subnet. The Discover Devices - Local Subnet page appears.

2. Choose the appropriate discovery port:  To use the default discovery port, select the Use Default Port

5000 checkbox.  To use a different discovery port: a. Deselect the Use Default Port 5000 checkbox. b. Type the port number in the Discover on Port field.

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c. Click Save.

3. Click Refresh. The list of devices on the local subnet is refreshed.

To add devices to your Favorites List:

1. Select the checkbox next to the device name/IP address.

2. Click Add.

Tip: Use the Select All and Deselect All buttons to quickly select all (or deselect all) devices in the remote console subnet.

To access a discovered device:

 Click the device name or IP address for that device. A new browser

opens to that device.

Note: Both IPv4 and IPv6 addresses are supported.

Discovering Devices on the KX II Subnet

This option discovers devices on the device subnet, which is the subnet of the KX II device IP address itself. You can access these devices directly from this the Subnet page or add them to your list of favorites. See Favorites List Page (on page 47).

This feature allows multiple KX II devices to interoperate and scale automatically. The KX II Remote Console automatically discovers the KX II devices, and any other Raritan device, in the subnet of the KX II.

To discover devices on the device subnet:

1. Choose Manage > Discover Devices - KX II Subnet. The Discover Devices - KX II Subnet page appears.

2. Click Refresh. The list of devices on the local subnet is refreshed.

To add devices to your Favorites List:

1. Select the checkbox next to the device name/IP address.

2. Click Add.

Tip: Use the Select All and Deselect All buttons to quickly select all (or deselect all) devices in the KX II device subnet.

To access a discovered device:

 Click the device name or IP address for that device. A new browser

opens to that device.

Note: Both IPv4 and IPv6 addresses are supported.

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Adding, Deleting and Editing Favorites

To add a device to your favorites list:

1. Choose Manage > Add New Device to Favorites. The Add New Favorite page appears.

2. Type a meaningful description.

3. Type the IP Address/Host Name for the device.

4. Change the discovery Port (if necessary).

5. Select the Product Type.

6. Click OK. The device is added to your list of favorites.

To edit a favorite:

1. From the Favorites List page, select the checkbox next to the appropriate KX II device.

2. Click the Edit button. The Edit page appears.

3. Update the fields as necessary:

 Description  IP Address/Host Name - Type the IP address of the KX II device  Port (if necessary)  Product Type

4. Click OK.

To delete a favorite:

Important: Exercise caution in the removal of favorites. You are not prompted to confirm their deletion.

1. Select the checkbox next to the appropriate KX II device.

2. Click the Delete button. The favorite is removed from your list of favorites.

Note: Both IPv4 and IPv6 addresses are supported.

Logging Out

To quit the KX II Remote Console:

 Click Logout in the upper right-hand corner of the page.

Note: Logging out also closes any open Virtual KVM Client and serial client sessions.

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Proxy Server Configuration for use with MPC, VKC and AKC

When the use of a Proxy Server is required, a SOCKS proxy must also be provided and configured on the remote client PC.

Note: If the installed proxy server is only capable of the HTTP proxy protocol, you cannot connect.

To configure the SOCKS proxy:

1. On the client, select Control Panel > Internet Options.

a. On the Connections tab, click 'LAN settings'. The Local Area

Network (LAN) Settings dialog opens.

b. Select 'Use a proxy server for your LAN'. c. Click Advanced. The Proxy Settings dialog opens. d. Configure the proxy servers for all protocols. IMPORTANT: Do not

select 'Use the same proxy server for all protocols'.

Note: The default port for a SOCKS proxy (1080) is different from HTTP proxy (3128).

2. Click OK at each dialog to apply the settings.

3. Next, configure the proxies for Java™ applets by selecting Control Panel > Java.

e. On the General tab, click Network Settings. The Network Settings

dialog opens.

f. Select Use Proxy Server. g. Click Advanced. The Advanced Network Settings dialog opens. h. Configure the proxy servers for all protocols. IMPORTANT: Do not

select 'Use the same proxy server for all protocols'.

Note: The default port for a SOCKS proxy (1080) is different from HTTP proxy (3128).

4. If you are using standalone MPC, you must also do the following:

i. Open the start.bat file in MPC directory with a text editor. j. Insert the following parameters to the command line. Add them

before "-classpath": -DsocksProxyHost=<socks proxy ip addr>

-DsocksProxyPort=<socks proxy port>

The parameters should look as follows:

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start javaw -Xmn128M -Xmx512M -XX:MaxHeapFreeRatio=70

Button

Button Name

Description

Connection Properties

Opens the Modify Connection Properties dialog from which you can manually adjust bandwidth options (such as connection speed, color depth, and so forth).

-XX:MinHeapFreeRatio=50 -Dsun.java2d.noddraw=true

-DsocksProxyHost=192.168.99.99 -DsocksProxyPort=1080

-classpath .\sdeploy.jar;.\sFoxtrot.jar;.\jaws.jar;.\sMpc.jar com.raritan.rrc.ui.RRCApplication %1

Virtual KVM Client (VKC)

Please note this client is used by various Raritan products. As such, references to other products may appear in this section of help.

Overview

Whenever you access a target server using the Remote Console, a Virtual KVM Client (VKC) window opens. There is one Virtual KVM Client for each target server connected. These windows can be accessed via the Windows® task bar.

Virtual KVM Client windows can be minimized, maximized, and moved around your computer desktop.

Note: Refreshing your HTML browser closes the Virtual KVM Client connection, so exercise caution.

Note: If you are using Firefox 3.0.3, you may experience problems launching the application. If this occurs, clear the browser cache and launch the application again.

Connecting to a KVM Target Server

To connect to a KVM target server:

1. From the KX II Remote Console, click the Port Access tab to open it. The Port Access page opens.

2. Click the Port Name of the target you want to access. The Port Action menu appears.

3. Click Connect. A Virtual KVM Client window opens to the target server connected to that port.

Toolbar

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Button

Button Name

Description

Video Settings

Opens the Video Settings dialog, allowing you to manually adjust video conversion parameters.

Color Calibration

Adjusts color settings to reduce excess color noise.

Same as choosing Video > Color Calibrate.

Note: Not available in KX II-101-V2.

Target Screenshot

Click to take a screenshot of the target server and save it to a file of your choosing.

Synchronize Mouse

Dual-mouse mode forces the realignment of the target server mouse pointer with the mouse pointer.

Note: Not available in KX II-101-V2.

Refresh Screen

Forces a refresh of the video screen.

Auto-sense Video Settings

Forces a refresh of the video settings (resolution, refresh rate).

Smart Card

Opens a dialog that allows you to select from a list of smart card readers connected to a client PC.

Note: This function is only available on the KSX II

2.3.0 or later, and the KX II 2.1.10 or later.

Send Ctrl+Alt+Del

Sends a Ctrl+Alt+Del hot key combination to the target server.

Single Cursor Mode

Starts Single Cursor mode in which the local mouse pointer no longer appears onscreen.

Press Ctrl+Alt+O to exit this mode.

Note: Not available in KX II-101-V2.

Full Screen Mode

Maximizes the screen real estate to view the target server desktop.

Scaling

Increases or reduces the target video size so you can view the entire contents of the target server window without using the scroll bar.

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Switching Between KVM Target Servers

With the KX II, you can access several KVM target servers. The KX II provides the ability to switch from one target server to another.

Note: This feature is available in the KX II Remote Console only.

To switch between KVM target servers:

1. While already using a target server, access the KX II Port Access page.

2. Click the port name of the target you want to access. The Port Action menu appears.

3. Choose Switch From in the Port Action menu. The Virtual KVM Client window switches to the new target server you selected.

Power Controlling a Target Server

Note: These features are available only when you have made power associations.

To power cycle a KVM target server:

1. From the KX II Remote Console, click the Port Access tab. The Port Access page opens.

2. Click the Port Name of the appropriate target server. The Port Action menu appears.

3. Choose Power Cycle. A confirmation message appears.

To power on a target server:

1. From the KX II Remote Console, click the Port Access tab. The Port Access page opens.

2. Click the port name of the appropriate target server. The Port Action menu appears.

3. Choose Power On. A confirmation message appears.

To power off a target server:

1. From the KX II Remote Console, click the Port Access tab to open it. The Port Access page opens.

2. Click the port name of the appropriate target server. The Port Action menu appears.

3. Choose Power Off. A confirmation message appears.

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Disconnecting KVM Target Servers

Note: This item is not available on the KX II Local Console. The only way to disconnect from the switched target in the Local Console is to use the hot key.

To disconnect a target server:

1. Click the port name of the target you want to disconnect. The Port Action menu appears.

2. Choose Disconnect.

Tip: You can also close the Virtual KVM Client window by selecting Connection > Exit from the Virtual KVM menu.

Choosing USB Profiles

When you connect to a KVM target server for the first time, as described in Connecting to a KVM Target Server (on page 51), the preferred USB profile for the port is automatically used. If you have connected to the target server previously using a different profile, the USB profile from the last connection is used. You are alerted to the use of a profile other than the preferred profile by a warning similar to the following:

After you have connected to a target server, you can change the USB profile as necessary. By default, the profiles that appear under the USB Profile menu in the VKC are those that you are most likely to use. These profiles have been preselected by the administrator for use with the connected target server, based on your operational requirements. However, all profiles are available to be selected via the Other Profiles option on the USB Profile menu.

To choose a USB profile:

1. Connect to a KVM target server as described in Connecting to a

KVM Target Server (on page 51).

2. In VKC, choose a USB profile from the USB Profile menu.

The name of the profile indicates the operating system or server with which it should be used. See USB Profiles (on page 101) for details on USB profiles.

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Connection Properties

The dynamic video compression algorithms maintain KVM console usability under varying bandwidth constraints. The devices optimize KVM output not only for LAN use, but also for WAN use. These devices can also control color depth and limit video output, offering an optimal balance between video quality and system responsiveness for any bandwidth.

The parameters in the Properties dialog can be optimized to suit your needs for different operating environments. Connection properties are saved across subsequent connections to generation 2 devices once they are set and saved.

To set the connection properties:

1. Choose Connection > Properties or click the Connection Properties button in the toolbar. The Properties dialog appears.

Note: KX II-101 does not support 1G Ethernet.

2. Choose the Connection Speed from the drop-down list. The device can automatically detect available bandwidth and not limit bandwidth use. However, you can also adjust this usage according to bandwidth limitations.

 Auto  1G Ethernet  100 Mb Ethernet  10 Mb Ethernet  1.5 Mb (MAX DSL/T1)  1 Mb (Fast DSL/T1)  512 Kb (Medium DSL/T1)  384 Kb (Slow DSL/T1)

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 256 Kb (Cable)  128 Kb (Dual ISDN)  56 kb (ISP Modem)  33 kb (Fast Modem)  24 kb (Slow Modem)

Note that these settings are an optimization for specific conditions rather than an exact speed. The client and server always attempt to deliver video as quickly as possible on the network regardless of the current network speed and encoding setting. But the system will be most responsive when the settings match the real world environment.

3. Choose the Color Depth from the drop-down list. The device can dynamically adapt the color depth transmitted to remote users in order to maximize usability in all bandwidths.

 15-bit RGB Color  8-bit RGB Color  4-bit Color  4-bit Gray  3-bit Gray  2-bit Gray  Black and White

Important: For most administrative tasks (server monitoring, reconfiguring, and so on), the full 24-bit or 32-bit color spectrum made available by most modern video graphics cards is not necessary. Attempting to transmit such high color depths wastes network bandwidth.

4. Use the slider to select the desired level of Smoothing (15-bit color mode only). The level of smoothing determines how aggressively to blend screen regions with small color variation into a single smooth color. Smoothing improves the appearance of target video by reducing displayed video noise.

5. Click OK to set these properties.

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Connection Information

To obtain information about your Virtual KVM Client

connection:

 Choose Connection > Info... The Connection Info window opens.

The following information is displayed about the current connection:

 Device Name - The name of the device.  IP Address - The IP address of the device.  Port - The KVM communication TCP/IP port used to access the

target device.

 Data In/Second - Data rate in.  Data Out/Second - Data rate out.  Connect Time - The duration of the connect time.  FPS - The frames per second transmitted for video.  Horizontal Resolution - The screen resolution horizontally.  Vertical Resolution - The screen resolution vertically.  Refresh Rate - How often the screen is refreshed.  Protocol Version - RFB protocol version.

To copy this information:

 Click Copy to Clipboard. The information is available to be pasted

into the program of your choice.

Keyboard Options

Keyboard Macros

Keyboard macros ensure that keystroke combinations intended for the target server are sent to and interpreted only by the target server. Otherwise, they might be interpreted by the computer on which the Virtual KVM Client is running (your client PC).

Macros are stored on the client PC and are PC-specific. Therefore, if you use another PC, you cannot see your macros. In addition, if another person uses your PC and logs in under a different name, that user will see your macros since they are computer-wide.

Keyboard macros created in the Virtual KVM Client are available in Multi-Platform Client (MPC) and vice versa. However, keyboard macros created in Active KVM Client (AKC) cannot be used in VKC or MPC, and vice versa.

Note: KX II-101 does not support AKC.

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Import/Export Keyboard Macros

Macros exported from Active KVM Client (AKC) cannot be imported into Multi-Platform Client (MPC) or Virtual KVM Client (VKC). Macros exported from MPC or VKC cannot be imported into AKC.

Note: KX II-101 does not support AKC.

To import macros:

1. Choose Keyboard > Import Keyboard Macros to open the Import Macros dialog. Browse to the folder location of the macro file.

2. Click on the macro file and click Open to import the macro. a. If too many macros are found in the file, an error message is

displayed and the import terminates once OK is selected.

b. If the import fails, an error dialog appears and a message

regarding why the import failed is displayed. Select OK to continue the import without importing the macros that cannot be imported.

3. Select the macros to be imported by checking their corresponding checkbox or using the Select All or Deselect All options.

4. Click OK to begin the import. a. If a duplicate macro is found, the Import Macros dialog appears.

Do one of the following:

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 Click Yes to replace the existing macro with the imported

version.

 Click Yes to All to replace the currently selected and any

other duplicate macros that are found.

 Click No to keep the original macro and proceed to the next

macro

 Click No to All keep the original macro and proceed to the

next macro. Any other duplicates that are found are skipped as well.

 Click Cancel to stop the import.  Alternatively, click Rename to rename the macro and import

it. If Rename is selected, the Rename Macro dialog appears. Enter a new name for the macro in the field and click OK. The dialog closes and the process proceeds. If the name that is entered is a duplicate of a macro, an alert appears and you are required to enter another name for the macro.

b. If during the import process the number of allowed, imported

macros is exceeded, a dialog appears. Click OK to attempt to continue importing macros or click Cancel to stop the import process.

The macros are then imported. If a macro is imported that contains a hot key that already exists, the hot key for the imported macro is discarded.

To export macros:

1. Choose Tools > Export Macros to open the Select Keyboard Macros to Export dialog.

2. Select the macros to be exported by checking their corresponding checkbox or using the Select All or Deselect All options.

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3. Click Ok. The Export Keyboard Macro. A dialog from which to locate and select the macro file appears. By default, the macro exists on your desktop.

4. Select the folder to save the macro file to, enter a name for the file and click Save. If the macro already exists, you receive an alert message. Select Yes to overwrite the existing macro or No to close the alert without overwriting the macro.

Building a Keyboard Macro

To build a macro:

1. Click Keyboard > Keyboard Macros. The Keyboard Macros dialog appears.

2. Click Add. The Add Keyboard Macro dialog appears.

3. Type a name for the macro in the Keyboard Macro Name field. This name appears in the Keyboard menu after it is created.

4. From the Hot-Key Combination field, select a keyboard combination from the drop-down list. This allows you to execute the macro with a predefined keystroke. Optional

5. In the Keys to Press drop-down list, select each key you would like to use to emulate the keystrokes that is used to perform the command. Select the keys in the order by which they are to be pressed. After each selection, select Add Key. As each key is selected, it appears in the Macro Sequence field and a Release Key command is automatically added after each selection.

6. To use the Send Text to Target function for the macro, click the Construct Macro from Text button.

7. For example, create a macro to close a window by selecting Left Ctrl + Esc. This appears in the Macro Sequence box as follows:

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Press Left Ctrl Release Left Ctrl Press Esc Release Esc

8. Review the Macro Sequence field to be sure the macro sequence is defined correctly.

a. To remove a step in the sequence, select it and click Remove. b. To change the order of steps in the sequence, click the step and

then click the up or down arrow buttons to reorder them as needed.

9. Click OK to save the macro. Click Clear to clear all field and start over. When you click OK, the Keyboard Macros dialog appears and lists the new keyboard macro.

10. Click Close to close the Keyboard Macros dialog. The macro now appears on the Keyboard menu in the application. Select the new macro on the menu to run it or use the keystrokes you assigned to the macro.

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Running a Keyboard Macro

Once you have created a keyboard macro, execute it using the keyboard macro you assigned to it or by choosing it from the Keyboard menu.

Run a Macro from the Menu Bar

When you create a macro, it appears under the Keyboard menu. Execute the keyboard macro by clicking on it in the Keyboard menu.

Run a Macro Using a Keyboard Combination

If you assigned a keyboard combination to a macro when building it, you can execute the macro by pressing its assigned keystrokes. For example, press the keys Ctrl+Alt+0 simultaneously to minimize all windows on a Windows target server.

Modifying and Removing Keyboard Macros

To modify a macro:

1. Choose Keyboard > Keyboard Macros. The Keyboard Macros dialog appears.

2. Choose the macro from among those listed.

3. Click Modify. The Add/Edit Macro dialog appears.

4. Make your changes.

5. Click OK.

To remove a macro:

1. Choose Keyboard > Keyboard Macros. The Keyboard Macros dialog appears.

2. Choose the macro from among those listed.

3. Click Remove. The macro is deleted.

Hot-key combinations that coincide with blade chassis switching key sequences will not be sent to blades housed in those chassis.

Setting CIM Keyboard/Mouse Options

To access the DCIM-USBG2 setup menu:

1. Put the mouse focus on a window such as Note Pad (Windows® operating system) or an equivalent.

2. Select Set CIM Keyboard/Mouse options. This is the equivalent of sending the Left-Control and Num Lock to the target. The CIM setup menu options are then displayed.

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3. Set the language and mouse settings.

4. Exit the menu to return to normal CIM functionality.

Video Properties

Refreshing the Screen

The Refresh Screen command forces a refresh of the video screen. Video settings can be refreshed automatically in several ways:

 The Refresh Screen command forces a refresh of the video screen.  The Auto-sense Video Settings command automatically detects the

target server's video settings.

 The Calibrate Color command calibrates the video to enhance the

colors being displayed.

In addition, you can manually adjust the settings using the Video Settings command.

To refresh the video settings, do one of the following:

 Choose Video > Refresh Screen or click the Refresh Screen button

Auto-Sense Video Settings

in the toolbar.

The Auto-sense Video Settings command forces a re-sensing of the video settings (resolution, refresh rate) and redraws the video screen.

To automatically detect the video settings, do the following:

 Choose Video > Auto-sense Video Settings or click the Auto-Sense

Video Settings button in the toolbar. A message stating that the auto adjustment is in progress appears.

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Calibrating Color

Use the Calibrate Color command to optimize the color levels (hue, brightness, saturation) of the transmitted video images. The color settings are on a target server-basis.

Note: The Calibrate Color command applies to the current connection only.

Note: The KX II-101 does support color calibration.

To calibrate the color, do the following:

 Choose Video > Calibrate Color or click the Calibrate Color button

in the toolbar. The target device screen updates its color

calibration.

Adjusting Video Settings

Use the Video Settings command to manually adjust the video settings.

To change the video settings:

1. Choose Video > Video Settings or click the Video Settings button

in the toolbar to open the Video Settings dialog.

2. Adjust the following settings as required. As you adjust the settings the effects are immediately visible:

a. Noise Filter

The device can filter out the electrical interference of video output from graphics cards. This feature optimizes picture quality and reduces bandwidth. Higher settings transmit variant pixels only if a large color variation exists in comparison to the neighboring pixels. However, setting the threshold too high can result in the unintentional filtering of desired screen changes. Lower settings transmit most pixel changes. Setting this threshold too low can result in higher bandwidth use.

b. PLL Settings

Clock - Controls how quickly video pixels are displayed across the video screen. Changes made to clock settings cause the video image to stretch or shrink horizontally. Odd number settings are recommended. Under most circumstances this setting should not be changed because the autodetect is usually quite accurate.

Phase - Phase values range from 0 to 31 and will wrap around. Stop at the phase value that produces the best video image for the active target server.

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c. Brightness: Use this setting to adjust the brightness of the target

server display.

d. Brightness Red - Controls the brightness of the target server

display for the red signal. e. Brightness Green - Controls the brightness of the green signal. f. Brightness Blue - Controls the brightness of the blue signal. g. Contrast Red - Controls the red signal contrast. h. Contrast Green - Controls the green signal. i. Contrast Blue - Controls the blue signal.

If the video image looks extremely blurry or unfocused, the settings for clock and phase can be adjusted until a better image appears on the active target server.

Warning: Exercise caution when changing the Clock and Phase settings. Doing so may result in lost or distorted video and you may not be able to return to the previous state. Contact Raritan Technical Support before making any changes.

j. Horizontal Offset - Controls the horizontal positioning of the

target server display on your monitor. k. Vertical Offset - Controls the vertical positioning of the target

server display on your monitor.

3. Select Automatic Color Calibration to enable this feature.

4. Select the video sensing mode:  Best possible video mode

The device will perform the full Auto Sense process when switching targets or target resolutions. Selecting this option calibrates the video for the best image quality.

 Quick sense video mode

With this option, the device will use a quick video Auto Sense in order to show the target's video sooner. This option is especially useful for entering a target server's BIOS configuration right after a reboot.

5. Click OK to apply the settings and close the dialog. Click Apply to

apply the settings without closing the dialog.

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Note: Some Sun background screens, such as screens with very dark borders, may not center precisely on certain Sun servers. Use a different background or place a lighter colored icon in the upper left corner of the screen.

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Using Screenshot from Target

You are able to take a screenshot of a target server using the Screenshot from Target server command. If needed, save this screenshot to a file location of your choosing as a bitmap, JPEG or PNG file.

To take a screenshot of the target server:

1. Select Video > Screenshot from Target or click the Screenshot from

Target button on the toolbar.

2. In the Save dialog, choose the location to save the file, name the file,

and select a file format from the 'Files of type' drop-down.

3. Click Save to save the screenshot.

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Changing the Maximum Refresh Rate

If the video card you are using on the target uses custom software and you are accessing the target through MPC or VKC, you may need to change the maximum refresh rate of the monitor in order for the refresh rate to take effect on the target.

To adjust the monitor refresh rate:

1. In Windows®, select Display Properties > Settings > Advanced to

open the Plug and Play dialog.

2. Click on the Monitor tab.

3. Set the 'Screen refresh rate'.

4. Click OK and then OK again to apply the setting.

Mouse Options

When controlling a target server, the Remote Console displays two mouse cursors: one belonging to your client workstation and the other belonging to the target server.

You can operate in either single mouse mode or dual mouse mode. When in dual mouse mode, and provided the option is properly configured, the mouse cursors align.

When there are two mouse cursors, the device offers several mouse modes:

 Absolute (Mouse Synchronization)  Intelligent (Mouse Mode)  Standard (Mouse Mode)

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Mouse Pointer Synchronization

When remotely viewing a target server that uses a mouse, two mouse cursors are displayed: one belonging to your remote client workstation and the other belonging to the target server. When the mouse pointer lies within the Virtual KVM Client target server window, mouse movements and clicks are directly transmitted to the connected target server. While in motion, the client mouse pointer slightly leads the target mouse pointer due to mouse acceleration settings.

On fast LAN connections, you can disable the Virtual KVM Client mouse pointer and view only the target server's pointer. You can toggle between these two modes (single mouse and dual mouse).

Mouse Synchronization Tips

Be sure to follow these steps when configuring mouse synchronization:

1. Verify that the selected video resolution and refresh rate are among

those supported by the device. The Virtual KVM Client Connection Info dialog displays the actual values that the device is seeing.

2. For KX II devices, verify that the cable length is within the specified

limits for the selected video resolution.

3. Verify that the mouse and video have been properly configured

during the installation process.

4. Force an auto-sense by clicking the Virtual KVM Client auto-sense

button.

5. If that does not improve the mouse synchronization (for Linux, UNIX,

and Solaris KVM target servers): a. Open a terminal window. b. Enter the xset mouse 1 1 command. c. Close the terminal window.

6. Click the "Virtual KVM Client mouse synchronization" button .

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Additional Notes for Intelligent Mouse Mode

 Be sure that there are no icons or applications in the upper left

section of the screen since that is where the synchronization routine takes place.

 Do not use an animated mouse.  Disable active desktop on KVM target servers.

Synchronize Mouse

In dual mouse mode, the Synchronize Mouse command forces realignment of the target server mouse pointer with Virtual KVM Client mouse pointer.

To synchronize the mouse, do one of the following:

 Choose Mouse > Synchronize Mouse or click the Synchronize

Mouse button in the toolbar.

Note: This option is available only in Standard and Intelligent mouse modes.

Standard Mouse Mode

Standard Mouse mode uses a standard mouse synchronization algorithm using relative mouse positions. Standard Mouse mode requires that mouse acceleration is disabled and other mouse parameters are set correctly in order for the client and server mouse to stay synchronized.

To enter Standard Mouse mode:

 Choose Mouse > Standard.

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Intelligent Mouse Mode

In Intelligent Mouse mode, the device can detect the target mouse settings and synchronize the mouse cursors accordingly, allowing mouse acceleration on the target. Intelligent mouse mode is the default for non-VM targets.

In this mode, the mouse cursor does a “dance” in the top left corner of

the screen and calculates the acceleration. For this mode to work properly, certain conditions must be met.

To enter intelligent mouse mode:

 Choose Mouse > Intelligent.

Intelligent Mouse Synchronization Conditions

The Intelligent Mouse Synchronization command, available on the Mouse menu, automatically synchronizes mouse cursors during moments of inactivity. For this to work properly, however, the following conditions must be met:

 The active desktop should be disabled on the target.  No windows should appear in the top left corner of the target page.  There should not be an animated background in the top left corner of

the target page.

 The target mouse cursor shape should be normal and not animated.  The target mouse speeds should not be set to very slow or very high

values.

 Advanced mouse properties such as “Enhanced pointer precision" or

“Snap mouse to default button in dialogs” should be disabled.

 Choose “Best Possible Video Mode” in the Video Settings window.  The edges of the target video should be clearly visible (that is, a

black border should be visible between the target desktop and the remote KVM console window when you scroll to an edge of the target video image).

 When using the intelligent mouse synchronization function, having a

file icon or folder icon located in the upper left corner of your desktop may cause the function not to work properly. To be sure to avoid any problems with this function, Raritan recommends you do not have file icons or folder icons in the upper left corner of your desktop.

After autosensing the target video, manually initiate mouse synchronization by clicking the Synchronize Mouse button on the toolbar. This also applies when the resolution of the target changes if the mouse cursors start to desync from each other.

If intelligent mouse synchronization fails, this mode will revert to standard mouse synchronization behavior.

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Please note that mouse configurations will vary on different target operating systems. Consult your OS guidelines for further details. Also note that intelligent mouse synchronization does not work with UNIX targets.

Absolute Mouse Mode

In this mode, absolute coordinates are used to keep the client and target cursors in sync, even when the target mouse is set to a different acceleration or speed. This mode is supported on servers with USB ports and is the default mode for VM and dual VM targets.

To enter absolute mouse mode:

 Choose Mouse > Absolute.

Note: The absolute mouse setting requires a USB target system and is the recommended mouse setting for KX II-101.

Note: For KX II devices, Absolute Mouse Synchronization is available for use with the virtual media-enabled USB CIM (D2CIM-VUSB and D2CIM-DVUSB) only.

Single Mouse Cursor

Single Mouse mode uses only the target server mouse cursor and the local mouse pointer no longer appears onscreen. While in single mouse mode, the Synchronize Mouse command is not available (there is no need to synchronize a single mouse cursor).

Note: VKC for the KX II-101 uses an icon set that differs from the icon set used in VKC for other Dominion KX products. See VKC Toolbar for the KX II-101 for additional information.

To enter single mouse mode, do the following:

1. Choose Mouse > Single Mouse Cursor.

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2. Click the Single/Double Mouse Cursor button in the toolbar.

To exit single mouse mode:

1. Press Ctrl+Alt+O on your keyboard to exit single mouse mode.

VKC Virtual Media

See the chapter on Virtual Media for complete information about setting up and using virtual media.

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Smart Cards (VKC, AKC and MPC)

Using the KX II 2.1.10 or later, you are able to mount a smart card reader onto a target server to support smart card authentication and related applications. For a list of supported smart cards, smart card readers, and additional system requirements, see Supported and Unsupported

Smart Card Readers (on page 275).

When accessing a server remotely, you will have the opportunity to select an attached smart card reader and mount it onto the server. Smart card authentication is used with the target server, it is not used to log into the device. Therefore, changes to smart card PIN and credentials do not require updates to device accounts. When mounted onto the target server, the card reader and smart card will cause the server to behave as if they had been directly attached. Removal of the smart card or smart card reader will cause the user session to be locked or you will be logged out depending on how the card removal policy has been setup on the target server OS. When the KVM session is terminated, either because it has been closed or because you switch to a new target, the smart card reader will be automatically unmounted from the target server.

When PC-Share mode is enabled on the device, multiple users can share access to a target server. However, when a smart card reader is connected to a target, the device will enforce privacy regardless of the PC-Share mode setting. In addition, if you join a shared session on a target server, the smart card reader mounting will be disabled until exclusive access to the target server becomes available.

After a KVM session is established to the target server, a Smart Card menu and button are available in the Virtual KVM Client (VKC), Active KVM Client (AKC) and Multi-Platform Client (MPC). Once the menu is opened or the Smart Card button is selected, the smart card readers that have been detected as attached to the remote client are displayed. From this dialog you can attach additional smart card readers, refresh the list of smart card readers attached to the target, and detach smart card readers. You are also able to remove or reinsert a smart card. This function can be used to provide notification to a target server OS that requires a removal/reinsertion in order to display the appropriate login dialog. Using this function allows the notification to be sent to a single target without affecting other active KVM sessions.

To mount a smart card reader:

1. Click the Smart Card menu and then select Smart Card Reader.

Alternatively, click the Smart Card button in the toolbar.

2. Select the smart card reader from the Select Smart Card Reader

dialog.

3. Click Mount.

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4. A progress dialog will open. Check the 'Mount selected card reader

automatically on connection to targets' checkbox to mount the smart card reader automatically the next time you connect to a target. Click OK to begin the mounting process.

To update the smart card in the Select Smart Card Reader

dialog:

 Click Refresh List if a new smart card reader has been attached to

the client PC.

To send smart card remove and reinsert notifications to the

target:

 Select the smart card reader that is currently mounted and click the

Remove/Reinsert button.

To unmount a smart card reader:

 Select the smart card reader to be unmounted and click the Unmount

button.

Smart card reader mounting is also supported from the Local Console. See Local Console Smart Card Access (on page 244) in your Dominion device help.

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Tool Options

From the Tools menu, you can specify certain options for use with the Virtual KVM Client, including logging, setting the keyboard type, and defining hot keys for exiting Full Screen mode and Single Cursor mode.

Note: The KX II-101 and KX II-101-V2 do not support single cursor mode.

To set the tools options:

1. Choose Tools > Options. The Options dialog appears.

2. Select the Enable Logging checkbox only if directed to by Technical

Support. This option creates a log file in your home directory.

3. Choose the Keyboard Type from the drop-down list (if necessary).

The options include:

 US/International  French (France)  German (Germany)  Japanese  United Kingdom  Korean (Korea)  French (Belgium)  Norwegian (Norway)  Portuguese (Portugal)  Danish (Denmark)  Swedish (Sweden)  German (Switzerland)  Hungarian (Hungary)  Spanish (Spain)  Italian (Italy)  Slovenian  Translation: French - US  Translation: French - US International

Note: In AKC, the keyboard type defaults to the local client, so this option does not apply.

Note: The KX II-101 does not support AKC.

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4. Exit Full Screen Mode - Hotkey. When you enter Full Screen mode,

Language

Configuration method

US Intl

Default

the display of the target server becomes full screen and acquires the same resolution as the target server. This is the hot key used for exiting this mode.

5. Exit Single Cursor Mode - Hotkey. When you enter single cursor

mode, only the target server mouse cursor is visible. This is the hot key used to exit single cursor mode and bring back the client mouse

cursor. Click OK. Client Launch Settings KX II users can also configure client launch settings that allow you to

define the size of the screen for a KVM session.

6. Select the Client Launch Settings tab. a. To configure the target window settings:  Select 'Standard - sized to target Resolution' to open the window

using the target's current resolution. If the target resolution is greater than the client resolution, the target window covers as much screen area as possible and scroll bars are added (if

needed).  Select Full Screen to open the window in full screen mode. a. To configure the monitor on which the target viewer is launched:  Select 'Monitor Client Was Launched from' if you want the target

viewer to be launched using the same display as the application

that is being used on the client (for example, a web browser or

applet).

7. Use Select From Detected Monitors to select from a list of target monitors that are currently detected by the application. If a previously selected monitor is no longer detected, 'Currently Selected Monitor Not Detected' is displayed.

8. Click OK.

Keyboard Limitations

Slovenian Keyboards The < key does not work on Slovenian keyboards due to a JRE

limitation.

Language Configuration on Linux

Because the Sun JRE on Linux has problems generating the correct Key Events for foreign-language keyboards configured using System Preferences, Raritan recommends that you configure foreign keyboards using the methods described in the following table.

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Language

Configuration method

French

Keyboard Indicator

German

System Settings (Control Center)

Japanese

System Settings (Control Center)

Korean

System Settings (Control Center)

Belgian

Keyboard Indicator

Norwegian

Keyboard Indicator

Danish

Keyboard Indicator

Swedish

Keyboard Indicator

Hungarian

System Settings (Control Center)

Spanish

System Settings (Control Center)

Italian

System Settings (Control Center)

Slovenian

System Settings (Control Center)

Portuguese

System Settings (Control Center)

Note: The Keyboard Indicator should be used on Linux systems using Gnome as a desktop environment.

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View Options

View Toolbar

You can use the Virtual KVM client with or without the toolbar display.

To toggle the display of the toolbar (on and off):

 Choose View > View Toolbar.

Scaling

Scaling your target window allows you to view the entire contents of the target server window. This feature increases or reduces the size of the target video to fit the Virtual KVM Client window size, and maintains the aspect ratio so that you see the entire target server desktop without using the scroll bar.

To toggle scaling (on and off):

 Choose View > Scaling.

Target Screen Resolution

When you enter Full Screen mode, the target's full screen is displayed and acquires the same resolution as the target server. The hot key used for exiting this mode is specified in the Options dialog (the default is Ctrl+Alt+M). While in Full Screen mode, moving your mouse to the top of the screen will display the Full Screen mode menu bar.

To enter full screen mode:

 Choose View > Full Screen.

To exit full screen mode:

 Press the hot key configured in the Tools Options dialog. The default

is Ctrl+Alt+M. For AKC, select Connection/Exit from the hidden menu bar, which is accessed by hovering your mouse at the top of the screen.

Note: KX II-101 does not support AKC.

Alternatively, if you want to access the target in full screen mode at all times, you can make Full Screen mode the default.

To set Full Screen mode as the default mode:

1. Click Tools > Options to open the Options dialog.

2. Select Enable Launch in Full Screen Mode and click OK.

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Help Options

About Raritan Virtual KVM Client

This menu command provides version information about the Virtual KVM Client, in case you require assistance from Raritan Technical Support.

To obtain version information:

1. Choose Help > About Raritan Virtual KVM Client.

2. Use the Copy to Clipboard button to copy the information contained in the dialog to a clipboard file so it can be accessed later when dealing with support (if needed).

Active KVM Client (AKC)

Please note this client is used by various Raritan products. As such, references to other products may appear in this section of help.

Overview

The Microsoft Windows .NET-based Active KVM Client (AKC) is available with the KX II 2.2 (or later) and supports all KX II models, although the KX2-101 is not currently supported. AKC is based on Microsoft Windows .NET technology and allows users to run the client in Windows environments without the use of the Java Runtime Environment (JRE), which is required to run Raritan's Virtual KVM and Multi-Platform clients. AKC also works with CC-SG.

AKC and VKC share similar features with the exception of the following:

 Minimum system requirements  Supported operating systems and browsers  Keyboard macros created in AKC cannot be used in VKC.

See the Virtual KVM Client (VKC) (on page 51) section for information on using the available features of the application. If there is a difference between how AKC functions as compared to VKC, it is noted in the topic.

Also see Enabling Direct Port Access (see "Enabling Direct Port

Access via URL" on page 146)and Enabling the AKC Download Server Certificate Validation (on page 147) for configuration

information on using AKC.

Note: If you are using direct port access with AKC, you must open a new browser window or browser tab for each target you want to access. If you try to access another target by entering the DPA URL into the same browser window or browser tab you are currently accessing a target from, you will not be able to connect and may receive an error.

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AKC Supported Operating Systems and Browsers

.NET Framework

AKC requires Windows .NET® version 3.5, and will work with both 3.5 and 4.0 installed.

Operating Systems

When launched from Internet Explorer®, AKC allows you to reach target servers via the KX II 2.2 (or later). AKC is compatible with the following platforms running .NET Framework 3.5:

 Windows XP® operating system  Windows Vista® operating system (up to 64 bit)  Windows 7® operating system (up to 64 bit)

Note: You must be using Windows 7 if WINDOWS PC FIPs is turned on and you are accessing a target using AKC and a smartcard.

Since .NET is required to run AKC, if you do not have .NET installed or you have an unsupported version of .NET installed, you will receive a message instructing you to check the .NET version.

Browser

 Internet Explorer 6 or later

If you attempt to open AKC from a browser other than IE 6 or later, you will receive an error message instructing you to check your browser and to switch to Internet Explorer.

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Prerequisites for Using AKC

In order to use AKC:

 Ensure the cookies from the IP address of the device that is being

accessed are not currently being blocked.

 Windows Vista, Windows 7 and Windows 2008 server users should

ensure that the IP address of the device being accessed is included in their browser's Trusted Sites Zone and that Protected Mode is not on when accessing the device.

Enable AKC Download Server Certificate Validation If the device (or CC-SG) administrator has enabled the Enable AKC

Download Server Certificate Validation option:

 Administrators must upload a valid certificate to the device or

generate a self-signed certificate on the device. The certificate must have a valid host designation.

 Each user must add the CA certificate (or a copy of self-signed

certificate) to the Trusted Root CA store in their browser.

When launching AKC from the CC-SG Admin Client, you must have JRE™ 1.6.0_10 or above.

Multi-Platform Client (MPC)

Raritan Multi-Platform Client (MPC) is a graphical user interface for the Raritan product lines, providing remote access to target servers connected to Raritan KVM over IP devices. For details on using MPC, see the KVM and Serial Access Clients Guide available on Raritan's website on the same page as the user guide. Instructions on launching MPC are provided there.

Please note this client is used by various Raritan products. As such, references to other products may appear in this section of help.

Launching MPC from a Web Browser

Important: Regardless of the browser you use, you must allow pop-ups from the Dominion device's IP address in order to open MPC.

Important: Only Mac 10.5 and 10.6 with an Intel® processor can run JRE 1.6 and, therefore, be used as a client. Mac 10.5.8 does not support MPC as a standalone client.

1. To open MPC from a client running any supported browser, type http://IP-ADDRESS/mpc into the address line, where IP-ADDRESS is the IP address of your Raritan device. MPC opens in a new window.

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Note: The Alt+Tab command toggles between windows only on the local system.

When MPC opens, the Raritan devices that were automatically detected and which are found on your subnet are displayed in the Navigator in tree format.

2. If your device is not listed by name in the navigator, add it manually: a. Choose Connection > New Profile. The Add Connection window

opens.

b. In the Add Connection window, type a device Description,

specify a Connection Type, add the device IP address, and click OK. These specifications can be edited later.

3. In the Navigator panel on the left of the page, double-click the icon that corresponds to your Raritan device to connect to it.

Note: Depending on your browser and browser security settings, you may see various security and certificate check and warning messages. It is necessary to accept the options in order to open MPC.

Note: If you are using Firefox 3.0.3, you may experience problems launching the application. If this occurs, clear the browser cache and launch the application again.

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In This Chapter

Overview .................................................................................................. 84

Turning Outlets On/Off and Cycling Power ............................................. 85

Overview

Chapter 4

Rack PDU (Power Strip) Outlet Control

The KX II allows you to control Raritan PX and RPC series rack PDU (power strip) outlets connected to the KX II through a D2CIM-PWR.

Once a PX or RPC series is setup and then attached to the KX II, the rack PDU and its outlets can be controlled from the Powerstrip page in the KX II interface. This page is accessed by clicking on the Power menu at the top of the page.

The Powerstrip page will display rack PDUs attached to the KX II for which the user has been granted appropriate port access permissions. In the case of tiered configurations, the Powerstrip page will display both rack PDUs attached to the base and tiered KX IIs, for which the user has been granted appropriate port access permissions.

Note: For information on setting up a PX, see the Dominion PX User Guide.

From the Powerstrip page, you are able to turn the outlets on and off, as well as cycle their power. You are also able to view the following power strip and outlet information:

 Powerstrip Device Information:

 Name  Model  Temperature  Current Amps  Maximum Amps  Voltage  Power in Watts  Power in Volts Ampere

 Outlet Display Information:

 Name - Named assigned to the outlet when it was configured.  State - On or Off status of the outlet.

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Chapter 4: Rack PDU (Power Strip) Outlet Control

 Control - Turn outlets on or off, or cycle their power.  Association - The ports associated with the outlet.

Initially, when you open the Powerstrip page, the power strips that are currently connected to the KX II are displayed in the Powerstrip drop-down. Additionally, information relating to the currently selected power strip is displayed. If no power strips are connected to the KX II, a message stating "No powerstrips found" will be displayed in the Powerstrip Device section of the page.

Turning Outlets On/Off and Cycling Power

To turn an outlet on:

1. Click the Power menu to access the Powerstrip page.

2. From the Powerstrip drop-down, select the PX rack PDU (power strip) you want to turn on.

3. Click Refresh to view the power controls.

4. Click On.

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Chapter 4: Rack PDU (Power Strip) Outlet Control

5. Click OK to close the Power On confirmation dialog. The outlet will be turned on and its state will be displayed as 'on'.

To turn an outlet off:

1. Click Off.

2. Click OK on the Power Off dialog.

3. Click OK on the Power Off confirmation dialog. The outlet will be turned off and its state will be displayed as 'off'.

To cycle the power of an outlet:

1. Click the Cycle button. The Power Cycle Port dialog opens.

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Chapter 4: Rack PDU (Power Strip) Outlet Control

2. Click OK. The outlet will then cycle (note that this may take a few seconds).

3. Once the cycling is complete the dialog will open. Click OK to close the dialog.

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In This Chapter

Overview .................................................................................................. 89

Prerequisites for Using Virtual Media ...................................................... 92

Using Virtual Media via VKC and AKC in a Windows Environment ........ 93

Using Virtual Media ................................................................................. 94

File Server Setup (File Server ISO Images Only) ................................... 95

Connecting to Virtual Media .................................................................... 97

Disconnecting Virtual Media .................................................................. 100

Chapter 5

Virtual Media

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Chapter 5: Virtual Media

Overview

Virtual media extends KVM capabilities by enabling KVM target servers to remotely access media from a client PC and network file servers. With this feature, media mounted on a client PC and network file servers is essentially "mounted virtually" by the target server. The target server can then read from and write to that media as if it were physically connected to the target server itself. In addition to data file support via virtual media files are supported by virtual media via a USB connection.

Virtual media can include internal and USB-mounted CD and DVD drives, USB mass storage devices, PC hard drives, and ISO images (disk images).

Note: ISO9660 is the standard supported by Raritan. However, other ISO standards can be used.

Virtual media provides the ability to perform additional tasks remotely, such as:

 Transferring files  Running diagnostics  Installing or patching applications  Complete installation of the operating system

This expanded KVM control eliminates most trips to the data center, saving time and money, thereby making virtual media very powerful.

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Chapter 5: Virtual Media

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Chapter 5: Virtual Media

Diagram key

Desktop PC

CD/DVD drive

KX II

USB mass storage device

CIM

PC hard drive

Target server

Remote file server (ISO images)

Raritan Computer DKX2-V2.3.5-0N-E User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual