Raritan Computer DKX2-V2.3.5-0N-E User Manual

Dominion KX II

User Guide

Release 2.3.5

This document contains proprietary information that is protected by copyright. All rights reserved. No part of this document may be photocopied, reproduced, or translated into another language without express prior written consent of Raritan, Inc.

FCC Information

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial installation. This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential environment may cause harmful interference.

VCCI Information (Japan)

Raritan is not responsible for damage to this product resulting from accident, disaster, misuse, abuse, non-Raritan modification of the product, or other events outside of Raritan's reasonable control or not arising under normal operating conditions.

iii

Contents

Chapter 1 Introduction 1

KX II Overview ............................................................................................................................... 2

KX II Help ....................................................................................................................................... 4

Related Documentation ....................................................................................................... 5

KX II Client Applications ................................................................................................................ 5

Virtual Media .................................................................................................................................. 6

Product Photos .............................................................................................................................. 7

Product Features ........................................................................................................................... 9

Hardware ............................................................................................................................. 9

Software ............................................................................................................................. 10

Terminology ................................................................................................................................. 10

Package Contents ........................................................................................................................ 12

Chapter 2 Installation and Configuration 13

Overview ...................................................................................................................................... 13

Default Login Information ............................................................................................................. 13

Getting Started ............................................................................................................................. 14

Step 1: Configure KVM Target Servers ............................................................................. 14

Step 2: Configure Network Firewall Settings ..................................................................... 26

Step 3: Connect the Equipment ......................................................................................... 27

Step 4: Configure the KX II ................................................................................................ 29

Valid Special Characters for Target Names ...................................................................... 33

Step 5 (Optional): Configure Keyboard Language ............................................................ 35

Chapter 3 Working with Target Servers 37

Interfaces ..................................................................................................................................... 37

KX II Local Console Interface ............................................................................................ 38

KX II Remote Console Interface ........................................................................................ 38

Proxy Server Configuration for use with MPC, VKC and AKC .................................................... 50

Virtual KVM Client (VKC) ............................................................................................................. 51

Overview ............................................................................................................................ 51

Connecting to a KVM Target Server ................................................................................. 51

Toolbar ............................................................................................................................... 51

Switching Between KVM Target Servers .......................................................................... 53

Power Controlling a Target Server .................................................................................... 53

Disconnecting KVM Target Servers .................................................................................. 54

Choosing USB Profiles ...................................................................................................... 54

Connection Properties ....................................................................................................... 55

Connection Information ..................................................................................................... 57

Keyboard Options .............................................................................................................. 57

Contents

Video Properties ................................................................................................................ 63

Mouse Options................................................................................................................... 68

VKC Virtual Media ............................................................................................................. 73

Smart Cards (VKC, AKC and MPC) .................................................................................. 74

Tool Options ...................................................................................................................... 76

View Options ...................................................................................................................... 79

Help Options ...................................................................................................................... 80

Active KVM Client (AKC) ............................................................................................................. 80

Overview ............................................................................................................................ 80

AKC Supported Operating Systems and Browsers ........................................................... 81

Prerequisites for Using AKC .............................................................................................. 82

Multi-Platform Client (MPC) ......................................................................................................... 82

Launching MPC from a Web Browser ............................................................................... 82

Chapter 4 Rack PDU (Power Strip) Outlet Control 84

Overview ...................................................................................................................................... 84

Turning Outlets On/Off and Cycling Power ................................................................................. 85

Chapter 5 Virtual Media 88

Overview ...................................................................................................................................... 89

Prerequisites for Using Virtual Media .......................................................................................... 92

Using Virtual Media via VKC and AKC in a Windows Environment ............................................ 93

Using Virtual Media ...................................................................................................................... 94

File Server Setup (File Server ISO Images Only) ........................................................................ 95

Connecting to Virtual Media ......................................................................................................... 97

Local Drives ....................................................................................................................... 97

Conditions when Read/Write is Not Available ................................................................... 98

CD-ROM/DVD-ROM/ISO Images ...................................................................................... 99

Disconnecting Virtual Media ...................................................................................................... 100

Chapter 6 USB Profiles 101

Overview .................................................................................................................................... 101

CIM Compatibility ....................................................................................................................... 102

Available USB Profiles ............................................................................................................... 102

Selecting Profiles for a KVM Port .............................................................................................. 108

Mouse Modes when Using the Mac OS-X USB Profile with a DCIM-VUSB ................... 109

Chapter 7 User Management 110

User Groups ............................................................................................................................... 110

User Group List................................................................................................................ 111

Relationship Between Users and Groups ....................................................................... 111

Adding a New User Group ............................................................................................... 111

Modifying an Existing User Group ................................................................................... 118

Users .......................................................................................................................................... 119

User List ........................................................................................................................... 119

Contents

Adding a New User .......................................................................................................... 120

Modifying an Existing User .............................................................................................. 120

Logging a User Off (Force Logoff) ................................................................................... 121

Authentication Settings .............................................................................................................. 122

Implementing LDAP/LDAPS Remote Authentication ...................................................... 123

Returning User Group Information from Active Directory Server .................................... 127

Implementing RADIUS Remote Authentication ............................................................... 128

Returning User Group Information via RADIUS .............................................................. 131

RADIUS Communication Exchange Specifications ......................................................... 131

User Authentication Process ........................................................................................... 133

Changing a Password ................................................................................................................ 134

Chapter 8 Device Management 135

Network Settings ........................................................................................................................ 135

Network Basic Settings .................................................................................................... 136

LAN Interface Settings ..................................................................................................... 138

Device Services ......................................................................................................................... 140

Enabling SSH .................................................................................................................. 140

HTTP and HTTPS Port Settings ...................................................................................... 140

Entering the Discovery Port ............................................................................................. 141

Configuring and Enabling Tiering .................................................................................... 142

Enabling Direct Port Access via URL .............................................................................. 146

Enabling the AKC Download Server Certificate Validation ............................................. 147

Configuring Modem Settings ..................................................................................................... 148

Configuring Date/Time Settings ................................................................................................. 149

Event Management .................................................................................................................... 151

Configuring Event Management - Settings ...................................................................... 151

Event Management - Destinations .................................................................................. 153

Power Supply Setup .................................................................................................................. 157

Configuring Ports ....................................................................................................................... 158

Configuring Standard Target Servers .............................................................................. 159

Configuring KVM Switches .............................................................................................. 160

Configuring Rack PDU (Power Strip) Targets ................................................................. 162

Configuring Blade Chassis .............................................................................................. 167

Configuring USB Profiles (Port Page) ............................................................................. 187

Configuring KX II Local Port Settings .............................................................................. 190

Port Group Management ........................................................................................................... 194

Chapter 9 Security Management 195

Security Settings ........................................................................................................................ 195

Login Limitations .............................................................................................................. 196

Strong Passwords ........................................................................................................... 198

User Blocking ................................................................................................................... 199

Encryption & Share .......................................................................................................... 201

Enabling FIPS 140-2 ....................................................................................................... 204

Contents

Configuring IP Access Control ................................................................................................... 205

SSL Certificates ......................................................................................................................... 207

Security Banner ......................................................................................................................... 209

Chapter 10 Maintenance 211

Audit Log .................................................................................................................................... 211

Device Information ..................................................................................................................... 212

Backup and Restore .................................................................................................................. 213

USB Profile Management .......................................................................................................... 216

Handling Conflicts in Profile Names ................................................................................ 217

Upgrading CIMs ......................................................................................................................... 217

Upgrading Firmware .................................................................................................................. 218

Upgrade History ......................................................................................................................... 221

Rebooting ................................................................................................................................... 221

Stopping CC-SG Management .................................................................................................. 223

Chapter 11 Diagnostics 225

Network Interface Page ............................................................................................................. 225

Network Statistics Page ............................................................................................................. 226

Ping Host Page .......................................................................................................................... 228

Trace Route to Host Page ......................................................................................................... 228

Device Diagnostics .................................................................................................................... 230

Chapter 12 Command Line Interface (CLI) 232

Overview .................................................................................................................................... 232

Accessing the KX II Using CLI ................................................................................................... 233

SSH Connection to the KX II ..................................................................................................... 233

SSH Access from a Windows PC .................................................................................... 233

SSH Access from a UNIX/Linux Workstation .................................................................. 234

Logging In .................................................................................................................................. 234

Navigation of the CLI ................................................................................................................. 235

Completion of Commands ............................................................................................... 236

CLI Syntax -Tips and Shortcuts ....................................................................................... 236

Common Commands for All Command Line Interface Levels ........................................ 236

Initial Configuration Using CLI ................................................................................................... 237

Setting Parameters .......................................................................................................... 237

Setting Network Parameters ............................................................................................ 238

CLI Prompts ............................................................................................................................... 238

CLI Commands .......................................................................................................................... 238

Security Issues ................................................................................................................ 239

Administering the KX II Console Server Configuration Commands .......................................... 239

Configuring Network .................................................................................................................. 240

Interface Command ......................................................................................................... 240

Name Command ........................................................................................................... 241

IPv6 Command ................................................................................................................ 241

Contents

vii

Chapter 13 KX II Local Console 242

Overview .................................................................................................................................... 242

Using the KX II Local Console ................................................................................................... 242

Simultaneous Users ........................................................................................................ 242

KX II Local Console Interface .................................................................................................... 243

Security and Authentication ....................................................................................................... 243

Local Console Smart Card Access ............................................................................................ 244

Smart Card Access in KX2 8 Devices ............................................................................. 245

Local Console USB Profile Options ........................................................................................... 245

Available Resolutions................................................................................................................. 246

Port Access Page (Local Console Server Display) ................................................................... 247

Hot Keys and Connect Keys ...................................................................................................... 249

Connect Key Examples ................................................................................................... 249

Special Sun Key Combinations ................................................................................................. 250

Accessing a Target Server ........................................................................................................ 251

Returning to the KX II Local Console Interface ......................................................................... 251

Local Port Administration ........................................................................................................... 251

Configuring KX II Local Console Local Port Settings ...................................................... 252

KX II Local Console Factory Reset ................................................................................. 255

Resetting the KX II Using the Reset Button ............................................................................... 256

Appendix A Specifications 257

Physical Specifications .............................................................................................................. 257

Environmental Requirements .................................................................................................... 259

Supported Operating Systems (Clients) .................................................................................... 260

Supported CIMs and Operating Systems (Target Servers) ....................................................... 261

Supported Operating Systems and CIMs (KVM Target Servers) .............................................. 267

Computer Interface Modules (CIMs) .......................................................................................... 269

Supported Browsers .................................................................................................................. 270

Certified Modems ....................................................................................................................... 271

Devices Supported by the KX2-832 and KX2-864 Extended Local Port ................................... 271

Target Server Connection Distance and Video Resolution ....................................................... 271

KX2-832 and KX2-864 Extended Local Port Recommended Maximum Distances .................. 272

Remote Connection ................................................................................................................... 272

Supported Video Resolutions .................................................................................................... 272

Supported Keyboard Languages ............................................................................................... 274

Smart Card Readers .................................................................................................................. 275

Supported and Unsupported Smart Card Readers ......................................................... 275

Minimum System Requirements ...................................................................................... 276

TCP and UDP Ports Used ......................................................................................................... 278

Network Speed Settings ............................................................................................................ 280

Appendix B Updating the LDAP Schema 282

Returning User Group Information ............................................................................................. 282

From LDAP/LDAPS ......................................................................................................... 282

From Microsoft Active Directory ...................................................................................... 282

Contents

viii

Setting the Registry to Permit Write Operations to the Schema ............................................... 283

Creating a New Attribute ............................................................................................................ 283

Adding Attributes to the Class ................................................................................................... 284

Updating the Schema Cache ..................................................................................................... 286

Editing rciusergroup Attributes for User Members ..................................................................... 286

Appendix C Informational Notes 289

Overview .................................................................................................................................... 289

Java Runtime Environment (JRE) ............................................................................................. 289

IPv6 Support Notes .................................................................................................................... 290

Keyboards .................................................................................................................................. 291

Non-US Keyboards .......................................................................................................... 291

Macintosh Keyboard ........................................................................................................ 293

Dell Chassis Cable Lengths and Video Resolutions ................................................................. 294

Fedora ........................................................................................................................................ 294

Resolving Fedora Core Focus ......................................................................................... 294

Mouse Pointer Synchronization (Fedora) ........................................................................ 294

VKC and MPC Smart Card Connections to Fedora Servers ........................................... 294

Resolving Issues with Firefox Freezing when Using Fedora .......................................... 295

Video Modes and Resolutions ................................................................................................... 295

SUSE/VESA Video Modes .............................................................................................. 295

Supported Video Resolutions Not Displaying .................................................................. 295

USB Ports and Profiles .............................................................................................................. 296

VM-CIMs and DL360 USB Ports ..................................................................................... 296

Help for Choosing USB Profiles ...................................................................................... 296

Changing a USB Profile when Using a Smart Card Reader ........................................... 298

CIMs ........................................................................................................................................... 298

Windows 3-Button Mouse on Linux Targets .................................................................... 298

Windows 2000 Composite USB Device Behavior for Virtual Media ................................ 299

Virtual Media .............................................................................................................................. 299

Virtual Media Not Refreshed After Files Added ............................................................... 299

Accessing Virtual Media on a Windows 2000 Server Using a D2CIM-VUSB ................. 300

Target BIOS Boot Time with Virtual Media ...................................................................... 300

Virtual Media Connection Failures Using High Speed for Virtual Media Connections .... 300

CC-SG ....................................................................................................................................... 300

Virtual KVM Client Version Not Known from CC-SG Proxy Mode .................................. 300

Single Mouse Mode - Connecting to a KX II Target Under CC-SG Control Via VKC Using

Firefox .............................................................................................................................. 300

Proxy Mode and MPC ..................................................................................................... 301

Moving Between Ports of the KX II .................................................................................. 301

Contents

Appendix D FAQs 302

General Questions ..................................................................................................................... 303

Remote Access .......................................................................................................................... 305

Universal Virtual Media .............................................................................................................. 307

USB Profiles ............................................................................................................................... 308

Bandwidth and KVM-over-IP Performance ................................................................................ 310

Ethernet and IP Networking ....................................................................................................... 315

IPv6 Networking ......................................................................................................................... 317

Servers ....................................................................................................................................... 319

Blade Servers ............................................................................................................................ 320

Installation .................................................................................................................................. 322

Local Port ................................................................................................................................... 324

Extended Local Port (Dominion KX2-832 and KX2-864 Models Only) ..................................... 326

Power Control ............................................................................................................................ 327

Scalability ................................................................................................................................... 329

Computer Interface Modules (CIMs) .......................................................................................... 331

Security ...................................................................................................................................... 332

Smart Cards and CAC Authentication ....................................................................................... 334

Manageability ............................................................................................................................. 335

Miscellaneous ............................................................................................................................ 336

Index 337

In This Chapter

KX II Overview ........................................................................................... 2

KX II Help................................................................................................... 4

KX II Client Applications ............................................................................ 5

Virtual Media .............................................................................................. 6

Product Photos .......................................................................................... 7

Product Features ....................................................................................... 9

Terminology ............................................................................................. 10

Package Contents ................................................................................... 12

Chapter 1

Introduction

Chapter 1: Introduction

KX II Overview

Raritan's Dominion KX II is an enterprise-class, secure, digital KVM (Keyboard, Video, Mouse) switch that provides BIOS-level (and up) access and control of servers from anywhere in the world via a web browser. Up to 64 servers can be controlled with a standard KX II. With the KX II 8-user model, up to 32 servers can be controlled with the KX2-832 and up to 64 servers can be controlled with the KX2-864.

The KX II supports up to 8 video channels, allowing up to eight concurrent users to connect to eight different video targets at any given point in time. At the rack, the KX II provides BIOS-level control of up to 64 servers and other IT devices from a single keyboard, monitor, and mouse. The integrated remote access capabilities of the KX II provide the same levels of control of your servers via a web browser.

The KX II is easily installed using standard UTP (Cat 5/5e/6) cabling. Its advanced features include virtual media, 128-bit encryption, dual power supplies, remote power control, dual Ethernet, LDAP, RADIUS, Active Directory®, Syslog integration, external modem capabilities, and web management. The KX II 8-user model also provides an extended local port located on the back of the device. These features enable you to deliver higher up-time, better productivity, and bulletproof security - at any time from anywhere.

KX II products can operate as standalone appliances and do not rely on a central management device. For larger data centers and enterprises, numerous KX II devices (along with Dominion SX devices for remote serial console access and Dominion KSX for remote/branch office management) can be integrated into a single logical solution using Raritan's CommandCenter Secure Gateway (CC-SG) management unit.

Chapter 1: Introduction

Diagram key

Cat5 cable

Remote virtual media USB drive(s)

Computer Interface Module (CIM)

Rack PDU (power strip)

KX II

Local access

Note: KX2-832 and KX2-864 also use an extended local port.

Remote KVM and serial devices

IP LAN/WAN

Modem

PSTN

Remote (network) access

KX II Help

The KX II help provides information on how to install, set up, and configure the KX II. It also includes information on accessing target servers and power strips, using virtual media, managing users and security, and maintaining and diagnosing the KX II.

A PDF version of the help can be downloaded from the Raritan

Firmware and Documentation page http://www.raritan.com/support/firmware-and-documentation/ on the

Raritan website. Raritan recommends that you refer to the Raritan website for the most up-to-date user guides available.

To use online help, Active Content must be enabled in your browser. If you are using Internet Explorer 7, you must enable Scriplets. Consult your browser help for information on enabling these features.

Chapter 1: Introduction

Related Documentation

Product

Works with...

MPC

RRC

VKC

RSC

AKC

KX II (Generation 2)

KX II 2.2 (or later)

The KX II help is accompanied by a KX II Device Quick Setup Guide, which can be found on the Raritan Firmware and Documentation page

http://www.raritan.com/support/firmware-and-documentation/ of

Raritan's website. Installation requirements and instructions for client applications used with

the KX II can be found in the KVM and Serial Access Clients Guide, also found on the Raritan website. Where applicable, specific client functions used with the KX II are included in the help.

KX II Client Applications

The following client applications can be used in the KX II:

See the KVM and Serial Client Guide for additional information on the client applications. Also see the Working with Target Servers (on page

37) section of this guide, which contains information on using the clients with the KX II.

Note: MPC and VKC require the Java™ Runtime Environment (JRE™). AKC is .NET based.

Chapter 1: Introduction

Virtual Media

All KX II models support virtual media. The benefits of virtual media mounting of remote drives/media on the target server to support software installation and diagnostics - are now available in all of the KX II models.

Each KX II comes equipped with virtual media to enable remote management tasks using the widest variety of CD, DVD, USB, internal and remote drives and images. Unlike other solutions, the KX II supports virtual media access of hard drives and remotely mounted images for added flexibility and productivity.

Virtual media sessions are secured using 128-bit AES or RC4 encryption.

The D2CIM-VUSB CIM and D2CIM-DVUSB (computer interface module) support virtual media sessions to KVM target servers supporting the USB

2.0 interface. These CIMs also support Absolute Mouse Synchronization™ as well as remote firmware update.

Note: The black connector on the DVUSB CIM is used for keyboard and mouse. The gray connector is used for virtual media. Keep both plugs of the CIM connected to the device. The device may not operate properly if both plugs are not connected to the target server.

Chapter 1: Introduction

Product Photos

KX II

KX2-832

Chapter 1: Introduction

KX2-864

Chapter 1: Introduction

Product Features

Hardware

 Integrated KVM-over-IP remote access  1U or 2U rack-mountable (brackets included)  Dual power supplies with failover; autoswitching power supply with

power failure warning

 8, 16, 32, or 64 (on KX2-464) server ports  32 (KX2-832) or 64 (KX2-864) server ports  Support for tiering in which a base KX II device is used to access

multiple other tiered devices. See Configuring and Enabling

Tiering (on page 142) for more information on tiering.

 Up to 8 video channels, depending on the device model, that allows

up to 8 users to connect to the KX II at once

 Multiple user capacity (1/2/4/8 remote users; 1 local user)  UTP (Cat5/5e/6) server cabling  Dual Ethernet ports (10/100/1000 LAN) with failover  Field upgradable  Local User port for in-rack access

 USB keyboard/mouse ports.  One front and three back panel USB 2.0 ports for supported USB

devices

 Fully concurrent with remote user access  Local graphical user interface (GUI) for administration

 Extended local port on the KX2-832 and KX2-864 models provide

extended reach to in-rack access on KX2 devices

 Centralized access security  Integrated power control  LED indicators for dual power status, network activity, and remote

user status

 Hardware Reset button  Serial port to connect to an external modem

Chapter 1: Introduction

Software

 Virtual media with D2CIM-VUSB and D2CIM-DVUSB CIMs  Absolute Mouse Synchronization with D2CIM-VUSB CIM and

D2CIM-DVUSB CIMs

 Plug-and-Play  Web-based access and management  Intuitive graphical user interface (GUI)  128-bit encryption of complete KVM signal, including video and

virtual media

 LDAP, Active Directory®, RADIUS, or internal authentication and

authorization

 DHCP or fixed IP addressing  Smart card/CAC authentication  SNMP and Syslog management  IPv4 and IPv6 support  Power control associated directly with servers to prevent mistakes  Integration with Raritan's CommandCenter Secure Gateway

(CC-SG) management unit

 CC Unmanage feature to remove device from CC-SG control

Terminology

This manual uses the following terminology for the components of a typical KX II configuration:

Chapter 1: Introduction

Diagram Key

TCP/IP IPv4 and/or IPv6

KVM (Keyboard, Video, Mouse)

UTP Cable (Cat5/5e/6)

KX II

Local Access Console Local User - an optional user console (consisting of a

keyboard, mouse, and multi-sync VGA monitor) attached directly to the KX II to control KVM target servers (directly at the rack, not through the network). A USB smart card reader can also be attached at the Local port to mount onto a target server. An extended local port is also provided on the DKX2-832 and DKX2-864 models.

Remote PC Networked computers used to access and control KVM

target servers connected to the KX II. A USB smart card reader can also be attached to the remote PC and attached to a target server via the KX II.

CIMS Dongles that connect to each target server or rack PDU

(power strip). Available for all of the supported operating systems.

Target Servers KVM Target Servers - servers with video cards and

user interfaces (for example, Windows® operating system®, Linux®, Solaris™, etc.) accessed remotely via the KX II.

Dominion PX Rack PDU (Power Strips) Raritan rack PDUs accessed remotely via the KX II.

See Supported CIMs and Operating Systems (Target Servers) for a list of the supported operating systems and CIMs, and see Supported

Operating Systems (Clients) (on page 260) for a list of the operating

systems supported by the KX II remotely.

Chapter 1: Introduction

Package Contents

Amount included

Item

KX II device

KX II Quick Setup Guide

Rackmount kit

AC power cords

Cat5 network cable

Cat5 network crossover cable

Set of 4 rubber feet (for desktop use)

Application note

Warranty card

Each KX II ships as a fully-configured stand-alone product in a standard 1U (2U for DKX2-864) 19" rackmount chassis. Each KX II device ships with the following contents:

In This Chapter

Overview .................................................................................................. 13

Default Login Information ........................................................................ 13

Getting Started ........................................................................................ 14

Default

Value

User name

The default user name is admin. This user has administrative privileges.

Password

The default password is raritan. Passwords are case sensitive and must be entered in the

exact case combination in which they were created. For example, the default password raritan must be entered entirely in lowercase letters.

The first time you start the KX II, you are required to change the default password.

IP address

The KX II ships with the default IP address of

192.168.0.192.

Important: For backup and business continuity purposes, it is strongly recommended that you create a backup administrator user name and password and keep that information in a secure location.

Chapter 2

Installation and Configuration

Overview

This section provides a brief overview of the installation process. Each step is further detailed in the remaining sections of this chapter.

To install and configure the KX II:

 Step 1: Configure KVM Target Servers (on page 14)  Step 2: Configure Network Firewall Settings (on page 26)  Step 3: Connect the Equipment (on page 27)  Step 4: Configure the KX II (on page 29)  Step 5 (Optional): Configure Keyboard Language (on page 35)

Also included in this section is the default login information you will need. Specifically, the default IP address, user name, and password. See

Default Login Information (on page 13).

Default Login Information

Chapter 2: Installation and Configuration

Getting Started

Step 1: Configure KVM Target Servers

KVM target servers are the computers that will be accessed and controlled via the KX II. Before installing the KX II, configure all KVM target servers to ensure optimum performance. This configuration applies only to KVM target servers, not to the client workstations (remote PCs) used to access the KX II remotely. See Terminology (on page 10) for additional information.

Desktop Background

For optimal bandwidth efficiency and video performance, KVM target servers running graphical user interfaces such as Windows®, Linux®, X-Windows, Solaris™, and KDE require configuration. The desktop background need not be completely solid but desktop backgrounds featuring photos or complex gradients might degrade performance.

Mouse Settings

The KX II operates in several mouse modes:

 Absolute Mouse Mode™ (D2CIM-VUSB only)  Intelligent Mouse Mode (do not use an animated mouse)  Standard Mouse Mode

Mouse parameters do not have to be altered for Absolute Mouse Synchronization but D2CIM-VUSB or D2CIM-DVUSB is required for this mode. For both the Standard and Intelligent mouse modes, mouse parameters must be set to specific values, which are described here. Mouse configurations will vary on different target operating systems. Consult your OS documentation for additional detail.

Intelligent mouse mode generally works well on most Windows platforms. Intelligent mouse mode may produce unpredictable results when active desktop is set on the target. For additional information on Intelligent mouse mode settings, see Intelligent Mouse Mode (on page

71). Servers with internal KVM switches inside the blade chassis typically do

not support absolute mouse technology.

Chapter 2: Installation and Configuration

Windows XP, Windows 2003 and Windows 2008 Settings

To configure KVM target servers running Microsoft® Windows

XP® operating system, Windows 2003® operating system or Windows 2008® operating systems:

1. Configure the mouse settings: a. Choose Start > Control Panel > Mouse. b. Click the Pointer Options tab. c. In the Motion group:

 Set the mouse motion speed setting to exactly the middle

speed.

 Disable the "Enhance pointer precision" option.  Disable the Snap To option.  Click OK.

Note: When you are running Windows 2003 on your target server, if you access the server via KVM and perform any one off the actions listed below, mouse synchronization may be lost if it has been previously enabled. You will need to select the Synchronize Mouse command from the Mouse menu in the client to enable it again. Following are the actions that may cause this to occur:

- Opening a text editor.

- Accessing the Mouse Properties, Keyboard Properties, and Phone and Mode Options from the Windows Control Panel.

2. Disable transition effects: a. Select the Display option from the Control Panel. b. Click the Appearance tab. c. Click the Effects button. d. Deselect the "Use the following transition effect for menus and

tooltips" option.

e. Click OK.

3. Close the Control Panel.

Chapter 2: Installation and Configuration

Note: For KVM target servers running Windows XP, Windows 2000 or Windows 2008, you may wish to create a user name that will be used only for remote connections through the KX II. This will enable you to keep the target server's slow mouse pointer motion/acceleration settings exclusive to the KX II connection.

Windows XP, 2000, and 2008 login pages revert to preset mouse parameters that differ from those suggested for optimal KX II performance. As a result, mouse synchronization may not be optimal for these screens.

WARNING! Proceed only if you are comfortable adjusting the registry on Windows KVM target servers. You can obtain better KX II mouse synchronization at the login pages by using the Windows registry editor to change the following settings: HKey_USERS\.DEFAULT\Control Panel\Mouse: > MouseSpeed = 0;MouseThreshold 1=0;MouseThreshold 2=0.

Windows Vista Settings

To configure KVM target servers running Windows Vista®

operating system:

1. Configure the mouse settings: a. Choose Start > Settings > Control Panel > Mouse. b. Select "Advanced system settings" from the left navigation panel.

The System Properties dialog opens. c. Click the Pointer Options tab. d. In the Motion group:

 Set the mouse motion speed setting to exactly the middle

speed.

 Disable the "Enhanced pointer precision" option.

 Click OK.

2. Disable animation and fade effects: a. Select the System option from the Control Panel. b. Select Performance Information then Tools > Advanced Tools >

Adjust to adjust the appearance and performance of Windows. c. Click the Advanced tab. d. Click the Settings button in the Performance group to open the

Performance Options dialog. e. Under Custom options, deselect the following checkboxes:  Animation options:

Chapter 2: Installation and Configuration

 Animate controls and elements inside windows

 Animate windows when minimizing and maximizing  Fade options:

 Fade or slide menus into view

 Fade or slide ToolTips into view

 Fade out menu items after clicking

3. Click OK and Close the Control Panel.

To configure KVM target servers running Windows 7® operating

system:

1. Configure the mouse settings: a. Choose Start > Control Panel > Hardware and Sound > Mouse. b. Click the Pointer Options tab. c. In the Motion group:

 Set the mouse motion speed setting to exactly the middle

speed.

 Disable the "Enhanced pointer precision" option.  Click OK.

2. Disable animation and fade effects: a. Select Control Panel > System and Security. b. Select System and then select "Advanced system settings" from

the left navigation panel. The System Properties dialog appears. c. Click the Advanced tab. d. Click the Settings button in the Performance group to open the

Performance Options dialog. e. Under Custom options, deselect the following checkboxes:

 Animation options:

 Animate controls and elements inside windows

 Animate windows when minimizing and maximizing  Fade options:

 Fade or slide menus into view

 Fade or slide ToolTips into view

 Fade out menu items after clicking

3. Click OK and Close the Control Panel.

Chapter 2: Installation and Configuration

Windows 2000 Settings

To configure KVM target servers running Microsoft® Windows

2000® operating system:

1. Configure the mouse settings: a. Choose Start > Control Panel > Mouse. b. Click the Motion tab.

 Set the acceleration to None.  Set the mouse motion speed setting to exactly the middle

speed.

 Click OK.

2. Disable transition effects: a. Select the Display option from the Control Panel. b. Click the Effects tab.

 Deselect the "Use the following transition effect for menus

and tooltips" option.

3. Click OK and close the Control Panel.

Linux Settings (Red Hat 9)

Note: The following settings are optimized for Standard Mouse mode only.

To configure KVM target servers running Linux® (graphical user

interface):

1. Configure the mouse settings:

Chapter 2: Installation and Configuration

a. Choose Main Menu > Preferences > Mouse. The Mouse

Preferences dialog appears. b. Click the Motion tab. c. Within the Speed group, set the Acceleration slider to the exact

center. d. Within the Speed group, set the Sensitivity towards low. e. Within the Drag & Drop group, set the Threshold towards small. f. Close the Mouse Preferences dialog.

Note: If these steps do not work, issue the xset mouse 1 1 command as described in the Linux command line instructions.

2. Configure the screen resolution: a. Choose Main Menu > System Settings > Display. The Display

Settings dialog appears. b. From the Display tab, select a Resolution supported by the KX II. c. From the Advanced tab, verify that the Refresh Rate is

supported by the KX II.

Note: Once connected to the target server, in many Linux graphical environments, the <Ctrl> <Alt> <+> command will change the video resolution, scrolling through all available resolutions that remain enabled in the XF86Config or /etc/X11/xorg.conf, depending on your X server distribution.

To configure KVM target servers running Linux (command line):

1. Set the mouse acceleration to exactly 1 and set the threshold to exactly 1. Enter this command: xset mouse 1 1. This should be set for execution upon login.

2. Ensure that each target server running Linux is using a resolution supported by the KX II at a standard VESA resolution and refresh rate.

3. Each Linux target server should also be set so the blanking times are within +/- 40% of VESA standard values:

a. Go to the Xfree86 Configuration file XF86Config. b. Using a text editor, disable all non-KX II supported resolutions. c. Disable the virtual desktop feature (not supported by the KX II). d. Check blanking times (+/- 40% of VESA standard). e. Restart computer.

Chapter 2: Installation and Configuration

Note: If you change the video resolution, you must log off of the target server and log back in for the video settings to take effect.

Note for Red Hat 9 KVM Target Servers

If you are running Red Hat® 9 on the target server using a USB CIM, and are experiencing problems with the keyboard and/or mouse, there is an additional configuration setting you can try.

Tip: You might have to perform these steps even after a fresh OS installation.

To configure Red Hat 9 servers using USB CIMs:

1. Locate the configuration file (usually /etc/modules.conf) in your system.

2. Using the editor of your choice, make sure that the alias usb-controller line in the modules.conf file is as follows:

alias usb-controller usb-uhci

Note: If there is another line using usb-uhci in the /etc/modules.conf file, it needs to be removed or commented out.

3. Save the file.

4. Reboot the system in order for the changes to take effect.

Linux Settings (Red Hat 4)

Note: The following settings are optimized for Standard Mouse mode only.

To configure KVM target servers running Linux® (graphical user

interface):

1. Configure the mouse settings: a. Red Hat 5 users, choose Main Menu > Preferences > Mouse.

Red Hat 4 users, choose System > Preferences > Mouse. The

Mouse Preferences dialog appears. b. Click on the Motion tab. c. Within the Speed group, set the Acceleration slider to the exact

center. d. Within the Speed group, set the Sensitivity towards low. e. Within the Drag & Drop group, set the Threshold towards small. f. Close the Mouse Preferences dialog.

Note: If these steps do not work, issue the xset mouse 1 1 command as described in the Linux command line instructions.

Chapter 2: Installation and Configuration

2. Configure the screen resolution: a. Choose Main Menu > System Settings > Display. The Display

Settings dialog appears. b. On the Settings tab, select a Resolution supported by the KX II. c. Click OK.

Note: If you change the video resolution, you must log out of the target server and log back in for the video settings to take effect.

SUSE Linux 10.1 Settings

Note: Do not attempt to synchronize the mouse at the SUSE Linux® login prompt. You must be connected to the target server to synchronize the mouse cursors.

To configure the mouse settings:

1. Choose Desktop > Control Center. The Desktop Preferences dialog appears.

2. Click Mouse. The Mouse Preferences dialog appears.

3. Open the Motion tab.

4. Within the Speed group, set the Acceleration slider to the exact center position.

5. Within the Speed group, set the Sensitivity slider to low.

6. Within the Drag & Drop group, set the Threshold slider to small.

7. Click Close.

To configure the video:

1. Choose Desktop Preferences > Graphics Card and Monitor. The Card and Monitor Properties dialog appears.

2. Verify that a Resolution and Refresh Rate is in use that is supported by the KX II. See Supported Video Resolutions (on page 272) for more information.

Note: If you change the video resolution, you must log out of the target server and log back in for the video settings to take effect.

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Raritan Computer DKX2-V2.3.5-0N-E User Manual

Specifications and Main Features

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User Manual