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Raritan Computer CC-SG User Manual

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CommandCenter ®
Secure Gateway
CC-SG
User Guide
Copyright © 2006 Raritan, Inc.
CC-0J-E
May 2006
255-80-3100
This page intentionally left blank
Copyright and Trademark Information
This document contains proprietary information that is protected by copyright. All rights reserved. No part of this document may be photocopied, reproduced, or translated into another language without express prior written consent of Raritan, Inc.
© Copyright 2006 Raritan, CommandCenter, RaritanConsole, Dominion, and the Raritan company logo are trademarks or registered trademarks of Raritan, Inc. All rights reserved. Java is a registered trademark of Sun Microsystems, Inc. Internet Explorer is a registered trademark of Microsoft Corporation. Netscape and Netscape Navigator are registered trademarks of Netscape Communication Corporation. All other marks are the property of their respective owners.
FCC Information
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial installation. This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential environment may cause harmful interference.
Japanese Approvals
Raritan is not responsible for damage to this product resulting from accident, disaster, misuse, abuse, non-Raritan modification of the product, or other events outside of Raritan’s reasonable control or not arising under normal operating conditions.
U
C
LISTED
1F61
US
L
I.T.E.
For assistance in the North or South America, please contact the Raritan Technical Support Team
by telephone (732) 764-8886, by fax (732) 764-8887, or by e-mail
tech@raritan.com
Ask for Technical Support – Monday through Friday, 8:00am to 8:00pm, Eastern.
For assistance around the world, please see the last page of this guide for
regional Raritan office contact information.
Safety Guidelines
To avoid potentially fatal shock hazard and possible damage to Raritan equipment:
• Do not use a 2-wire power cord in any product configuration.
• Test AC outlets at your computer and monitor for proper polarity and grounding.
• Use only with grounded outlets at both the computer and monitor. When using a backup UPS,
power the computer, monitor and appliance off the supply.
Rack Mount Safety Guidelines
In Raritan products which require Rack Mounting, please follow these precautions:
• Operation temperature in a closed rack environment may be greater than room temperature.
Do not exceed the rated maximum ambient temperature of the appliances (please see Appendix A in the CC-SG Administrator Guide for additional information).
• Ensure sufficient airflow through the rack environment.
• Mount equipment in the rack carefully to avoid uneven mechanical loading.
• Connect equipment to the supply circuit carefully to avoid overloading circuits.
• Ground all equipment properly, especially supply connections, such as power strips (other
than direct connections), to the branch circuit.
CONTENTS i
Contents
Chapter 1: Introduction....................................................................................................1
Prerequisites...............................................................................................................1
Terminology/Acronyms ...............................................................................................1
New 3.0 Features........................................................................................................1
Chapter 2: Accessing CC-SG............................................................................................3
Before You Begin (Browser Only)...............................................................................3
JRE....................................................................................................................................................3
Disable Pop-up Blockers ...................................................................................................................3
Browser-Based Access............................................................................................... 4
Standalone Client Access ...........................................................................................6
CC-SG Window Components .....................................................................................8
Chapter 3: Connecting to and Using Ports......................................................................9
Port Icons.................................................................................................................. 10
Connect to Ports .......................................................................................................11
Connect to a Serial Port...................................................................................................................11
Connect to a KVM Port....................................................................................................................12
Connect to a Generic Port with In-band Access..............................................................................13
Connect to an iLO/RILOE Port ........................................................................................................ 15
Managing an iLO/RILOE Power Port...............................................................................................15
Managing an IPMI Server Power Port .............................................................................................16
Disconnect from a Port..............................................................................................16
View Ports................................................................................................................. 17
Regular View ...................................................................................................................................17
Custom View ...................................................................................................................................18
Port Power Manager .................................................................................................21
Port Chat................................................................................................................... 22
Bookmark Port ..........................................................................................................23
Search for Ports........................................................................................................24
Navigation Tips................................................................................................................................24
Supported Wildcards .......................................................................................................................25
Chapter 4: Generating Reports......................................................................................27
Active Ports Report...................................................................................................27
User Data Report......................................................................................................28
ii FIGURES
Figures
Figure 1 Verify Java Runtime Environment (JRE) version........................................................................... 3
Figure 2 Disable Blocking Pop-Ups .............................................................................................................4
Figure 3 Security Alert Window.................................................................................................................... 4
Figure 4 Login Window ................................................................................................................................5
Figure 5 CC-SG Window (Ports Tab)...........................................................................................................5
Figure 6 IP Specification Window ...............................................................................................................6
Figure 7 Security Warning for Signed Console Applet.................................................................................6
Figure 8 RaritanConsole Application............................................................................................................7
Figure 9 CC-SG Window Components........................................................................................................8
Figure 10 The Ports Tab..............................................................................................................................9
Figure 11 Raritan Remote Client Window..................................................................................................11
Figure 12 Raritan Remote Client Window..................................................................................................12
Figure 13 Multi-Platform Client Window.....................................................................................................12
Figure 14 Application Startup Parameters Window....................................................................................13
Figure 15 Connecting to Generic Device with SSH....................................................................................14
Figure 16 SSH Command Prompt .............................................................................................................14
Figure 17 HP's Remote Console Applet.....................................................................................................15
Figure 18 Port Power Manager for iLO/RILOE targets...............................................................................15
Figure 19 Port Power Manager for IPMI server targets..............................................................................16
Figure 20 Active Ports Report....................................................................................................................16
Figure 21 Ports Tree in Regular View........................................................................................................17
Figure 22 Custom View Screen .................................................................................................................18
Figure 23 Add Custom View Window.........................................................................................................19
Figure 24 Edit Custom View Window.........................................................................................................19
Figure 25 Delete Custom View Window.....................................................................................................20
Figure 26 Port Power Management Screen...............................................................................................21
Figure 27 Chat........................................................................................................................................... 22
Figure 28 Bookmark Port........................................................................................................................... 23
Figure 29 Add Favorite Screen.................................................................................................................. 23
Figure 30 Search for Ports.........................................................................................................................24
Figure 31 Active Ports Report....................................................................................................................27
Figure 32 All Users’ Data Report ...............................................................................................................28
CHAPTER 1: INTRODUCTION 1
Chapter 1: Introduction
This document is intended for users who have been granted the Ports Access privilege and have access to particular ports (target servers) that are attached to Raritan devices, generic devices (hub, Windows server, or Cisco router), or IPMI servers. With the Ports Access privilege, you can connect to ports, create custom views, search for ports, bookmark ports, and use port chat to talk to other users who are connected to the same port. The Active Ports and User Data reports are also available.

Prerequisites

Before connecting to a port and managing them, the ports need to be configured as well as the application that is used to connect to the port. Please see Raritan’s CommandCenter Secure Gateway Administrator Guide for additional information.

Terminology/Acronyms

Terms and acronyms found in this document include:
• iLO/RILOE—Hewlett Packard’s Integrated Lights Out/Remote Insight Lights Out servers
that can be managed by CC-SG. Data between CC-SG and iLO/RILOE device is SSL encrypted. Targets of an iLO/RILOE device are powered on/off and recycled directly.
• In-band Access—going through the TCP/IP network to correct or troubleshoot a target in
your network. KVM, Serial, and Generic devices can be accessed via these in-band applications: RemoteDesktop Viewer, SSH Client, VNC Viewer.
• IPMI Servers (Intelligent Platform Management Interface)—servers that can be controlled
by CC-SG. IPMI are discovered automatically but can be added manually as well.
• Out-of-band Access—using applications such as Raritan Remote Console (RRC), Raritan
Console (RC), or Multi-Platform Client (MPC) to correct or troubleshoot a KVM or serial managed target in your network.
• Ports—are connection points between a Raritan Device and a target system or server. Or, a
port can be a device that is directly connected to a LAN/CC-SG via In-band access. In CC­SG, you click on a port to access and manage the target. The port is essentially the destination system and should be named appropriately for that system, for example, NYC_SunSRV1.

New 3.0 Features

These features are now available in CC-SG 3.0:
Note: If viewing a PDF file, click on the page number to navigate to the location in the document where the feature is described.
FEATURE LOCATION
Port Chat Page 22 Bookmark Ports Page 23 Search for Ports Page 24
2 COMMANDCENTER SECURE GATEWAY USER GUIDE
CHAPTER 2: ACCESSING CC-SG 3

Chapter 2: Accessing CC-SG

You can access CC-SG in two ways, each described in this chapter:
• Through a browser: CC-SG supports numerous Web browsers (please see the Compatibility
Matrix on a complete list of browsers and platforms).
• Through a standalone client: Install the executable from the included CD and run this instead
of using the browser-based applet. This executable functions exactly like the downloaded applet.
Note: Users can be connected simultaneously, using both the browser and standalone client while accessing the application.

Before You Begin (Browser Only)

CC-SG is accessed via a web browser from a users PC. Please verify the following.
JRE
http://www.raritan/support and click Firmware Upgrades then CommandCenter for
The browser must have the correct version of Java Runtime Environment installed to function correctly with Raritan products. To check the version you are using:
1. Open Control Panel.
2. Click Add or Remove Programs.
Figure 1 Verify Java Runtime Environment (JRE) version
3. Verify that your Java version is compatible with your CC Secure Gateway release. See the
Compatibility Matrix on CommandCenter, then Compatibility Matrix.
To upgrade to the correct JRE version, go to
http://www.raritan.com/support. Click Firmware Upgrades, then
http://java.sun.com/products/archive.

Disable Pop-up Blockers

The PC should have all pop-up blockers disabled as well as any firewall software such as XP SP2 that is enabled by default. To disable pop-up blockers:
1. Open Control Panel.
2. Click Internet Options.
4 COMMANDCENTER SECURE GATEWAY USER GUIDE
3. Click the Privacy tab.
4. Deselect Block Pop-ups.
Figure 2 Disable Blocking Pop-Ups
5. Click Apply.
6. Click OK.

Browser-Based Access

1. Using a supported Internet browser, type the URL of the CC-SG: https://<IP address> (for
example, https://10.0.3.30 with the procedure. CC-SG is always SSL enabled; when you connect via IE, the Security Alert is displayed because the CA root certificate is not installed in the browser.
). When the security alert window appears, click Yes to continue
Figure 3 Security Alert Window
2. You are warned if you are using an unsupported Java Runtime Environment version on your
machine. From the window that pops up, select whether you download the correct JRE version from the CC-SG server (if available), download it from the Sun Microsystems web site, or continue with the incorrect version, and click OK.
CHAPTER 2: ACCESSING CC-SG 5
3. With the correct JRE version (or if you continue with an incorrect version) the Login window
appears.
Figure 4 Login Window
4. Type your Username and Password and click Login.
5. Upon valid login, the CC-SG application window appears. The menu bar and tool bar, which
contain commands for operating CC-SG are at the top of the screen. The Ports tab displays the Ports selection tree. The central panel is where operation screens appear.
Figure 5 CC-SG Window (Ports Tab)
6 COMMANDCENTER SECURE GATEWAY USER GUIDE

Standalone Client Access

The standalone CC-SG client allows you to connect to CC-SG servers by launching a Java application instead of running an applet through a Web browser.
1. Install the standalone CC-SG client located on the included CD ROM onto your PC.
2. Double-click on the CC Application icon on your desktop to launch the CC-SG client. An
address specification window appears.
Figure 6 IP Specification Window
3. Type the IP address of the CC-SG unit you wish to access in the IP to Connect field and
press Start. You are warned if you are using an unsupported Java Runtime Environment version on your machine. Once you have connected to a CC-SG server, its IP address is automatically saved in the client’s History file and can be selected from the drop-down menu in the future.
4. After the standalone client successfully connects to CC-SG, the standard login menu appears,
and the client looks and behaves just like its browser-based counterpart. Type your Username and Password and click on Login to proceed.
To access a remote target device that is connected via a serial port, click on the Ports tab and select a port. If the port is configured for a console application, a Security Warning appears, indicating that the console applet is a signed applet from Raritan Systems. Click Yes and the console port appears.
Figure 7 Security Warning for Signed Console Applet
CHAPTER 2: ACCESSING CC-SG 7
Figure 8 RaritanConsole Application
Warning: The security warning display (appearing in IE only) appears the first time the user connects to a serial port. Click Yes when this display appears; if you click No, the console application does not launch and you must exit CC– SG, close the browser, re-launch the browser, and connect to CC–SG again.
For additional details about RaritanConsole operation, please see Raritan’s RaritanConsole User Guide.
When a custom application is associated with a KVM or serial port, selecting that port launches the associated application. Raritan Remote Control and RaritanConsole are examples of custom applications that can be integrated into CC-SG.
8 COMMANDCENTER SECURE GATEWAY USER GUIDE

CC-SG Window Components

3
7
2
1
5
Figure 9 CC-SG Window Components
4
6
1. Ports Selection tab: All known target Ports are displayed in the Ports tree. Right-click on a
port and select Connect to connect to that port or double-click on a port.
Note: To make ports easier to find, right-click on the tree and select the desired listing method under Port Sorting Options. Ports sorted by name are listed alphabetically; ports sorted by status are grouped in the order of: Available Ports, Busy Ports, Unavailable Ports, and listed alphabetically within each group.
2. Quick Commands toolbar: This toolbar offers some shortcut buttons for executing common
commands rapidly.
Note: The Quick Commands toolbar includes “Back” and “Forward” buttons, the left and right­pointing arrows. Please use these as you would use the Back and Forward commands in your Internet browser. The Back
Æ
Forward
button moves you forward to the next screen you viewed, after you have used the
Å
arrow button returns you to the last screen you viewed, and the
Back command.
3. Operation menu bar: These drop down menus offer commands to operate CC-SG. Please
Note: You can also execute some of these commands by right-clicking on the icons in the Ports tree view.
4. Main Display area: The commands you select from the menu bar and/or the tool bar displays
in this main area. Displays here are referred to as ‘screens’ and screens may be broken down into ‘panels.’
5. User ID: Identification of current logged-in user.
6. Language Information: Indication of which language version of CC-SG you are currently
using.
7. Server Time: This time may be different from the time set on the client. For Administrators,
this is important when creating tasks.
CHAPTER 3: CONNECTING TO AND USING PORTS 9

Chapter 3: Connecting to and Using Ports

Port commands allow you to connect to, and disconnect from ports of serial devices, generic devices, IPMI servers, and KVM devices managed by your CC-SG.
When you click on the Ports tab, the Ports tree displays information about the Ports connected with CC-SG. Clicking on a port displays the View Port screen. Ports are arranged alphabetically by name, or grouped by availability status. Ports arranged by status are sorted alphabetically within their availability grouping. To switch between arranging methods, right-click on the tree, click Port Sorting Options, then click Sort By Port Name or Sort By Port Status.
Figure 10 The Ports Tab
10 COMMANDCENTER SECURE GATEWAY USER GUIDE
Port Icons
For easier identification, different ports have different icons in the tree. In addition, availability status of each port also has a different icon. Refer to the table for port icon descriptions.
ICON MEANING
Device available Port available Ghosted Port – a ghosted port can occur when managing Paragon
devices and when a CIM or target server is removed from the system or powered off but a record of it remains.
KVM port connected – in current user session Port paused – because device is paused Port unavailable – because device is unavailable Port busy – other user connected to port Serial port available – not connected Serial port connected – in current user session Serial port busy – other user connected to port Serial port unavailable – device is down and unavailable Serial port paused – because device is paused Power strip available Outlet port available Power strip paused Outlet paused
Important! Many of the menu bar commands described in this chapter can be accessed by right-clicking on a Port icon and selecting a command from the shortcut menu that appears.
CHAPTER 3: CONNECTING TO AND USING PORTS 11

Connect to Ports

Once ports have been configured, you are ready to connect to these ports and manage them through the applications they have been configured with, for example, Raritan Console (RC), Raritan Remote Client (RRC), or Multi-Platform Client (MPC) application.
Note: If using the MPC application, saving the user profile from MPC also saves it to CC-SG. Thereafter, when connecting to a port using MPC, the saved settings are applied to the MPC session.

Connect to a Serial Port

1. In the Ports tree, select a serial port to connect to and manage.
2. On the Ports menu, click Connect Port. Or, you can right-click on a port icon or double-
click on a port icon.
3. The Raritan Console application launches in a new window. Use the application to manage
the devices and ports.
Figure 11 Raritan Remote Client Window
4. When you are finished using RRC to manage the port, on the RRC Connection menu, click
Exit.
5. Repeat steps 1 through 4 to connect to and manage other serial ports.
12 COMMANDCENTER SECURE GATEWAY USER GUIDE

Connect to a KVM Port

1. In the Ports tree, select a KVM port to connect to and manage.
2. On the Ports menu, click Connect Port. Or, you can double-click on a port icon.
3. While RRC or MPC launches, a Connection Status window informs you of connection
status. Once a connection is established, RRC or MPC opens in a new window.
Figure 12 Raritan Remote Client Window
Figure 13 Multi-Platform Client Window
CHAPTER 3: CONNECTING TO AND USING PORTS 13
4. When you are finished using RRC or MPC to manage the port, from the Connection menu,
click Exit.
5. Repeat steps 1 through 4 to connect to and manage other KVM ports.
Note: If the KVM port is on sleep mode and indicates “no video signal,” press the space bar on your keyboard until you ‘wake up’ the port.

Connect to a Generic Port with In-band Access

1. In the Ports tree, select a Generic port to connect to and manage.
2. On the Ports menu, click In-band Access. Or, you can double-click on a port icon. The
Application Start-up Parameters screen appears.
Figure 14 Application Startup Parameters Window
3. If you specified the Target TCP Port number and Target Username while you configured
the Generic Port, they are already entered in the screen. Otherwise, you need to type them now. Click OK or Cancel to exit without connecting.
14 COMMANDCENTER SECURE GATEWAY USER GUIDE
4. If authentication has been configured for the in-band application, type the password to
proceed.
Figure 15 Connecting to Generic Device with SSH
5. If authentication is successful for the in-band application, you see a command prompt.
Figure 16 SSH Command Prompt
6. When you are finished using the in-band application, such as SSH, to manage the port, type
exit and press ENTER.
7. Repeat steps 1 through 6 to connect to and manage other Generic ports.
CHAPTER 3: CONNECTING TO AND USING PORTS 15

Connect to an iLO/RILOE Port

1. In the Ports tree, select an iLO or RILOE target to connect to and manage.
2. On the Ports menu, click Connect Port. Or, you can double-click on a port icon.
3. A new java applet, HP’s Remote Console launches and once the applet loads, you have
KVM access to the iLO/RILOE-enabled server.
Figure 17 HP's Remote Console Applet
4. When you are finished using Remote Console, close the browser window.
5. Repeat steps 1 through 4 to connect to and manage other HP iLO/RILOE ports.

Managing an iLO/RILOE Power Port

1. Click on the Ports tab and select an iLO or RILOE Power Supply node for the iLO/RILOE
target you want to manage.
2. On the Ports menu, click Power Port Manager.
3. The Port Power Management screen for the iLO/RILOE target appears.
Figure 18 Port Power Manager for iLO/RILOE targets
4. Click the On or Off radio buttons for each outlet to power ON or power OFF the target.
5. Click Recycle to restart the device connected to the target.
6. Click Close to close the Port Power Manager screen.
16 COMMANDCENTER SECURE GATEWAY USER GUIDE
Note: Targets of an iLO/RILOE device are powered on/off and recycled directly. Targets of Raritan Dominion products, such as KX, SX, are managed via outlets of a power strip that are associated with a port of a Dominion device.

Managing an IPMI Server Power Port

1. Click on the Ports tab and select an Outlet port for the IPMI server target you want to
manage.
2. Double-click on the port. The Port Power Management screen for the IPMI server target
appears.
Figure 19 Port Power Manager for IPMI server targets
3. Click the On or Off radio buttons for each outlet to power ON or power OFF the target.
4. Click Recycle to restart the device connected to the target.
5. Click Close to close the Port Power Manager screen.
Note: The IPMI Server can be powered on/off and recycled directly.

Disconnect from a Port

To disconnect any serial, KVM, or outlet port in the Ports tree that you are currently connected to, use the Disconnect Port command.
1. On the Reports menu, click Active Ports. The Active Ports report is generated.
Figure 20 Active Ports Report
2. Select the active port to be disconnected from the list.
3. Click Disconnect to disconnect the port or click Close to exit without disconnecting.
4. Repeat steps 1 through 3 to disconnect other ports.
Note: You cannot disconnect from ports that were currently not initiated by you.
CHAPTER 3: CONNECTING TO AND USING PORTS 17

View Ports

Regular View

Select this command to view the Ports tree grouped in default view (you can change the regular view by assigning new criteria to a custom view, see the next section Custom View.
1. On the Ports menu, click Change View, and then click Regular View. The Regular View of
the Ports tree appears.
Figure 21 Ports Tree in Regular View
Ports are arranged alphabetically by name, or grouped by availability status. Ports arranged by status are sorted alphabetically within their availability grouping. To switch between arranging methods, right-click on the tree, click Port Sorting Options, then click Sort By Port Name or Sort By Port Status.
18 COMMANDCENTER SECURE GATEWAY USER GUIDE

Custom View

You can customize the Ports tree view by organizing your ports to appear in the format of your choice. You might want to view ports by device, or by rack, or by any other option that helps you differentiate between them. Set up a Custom View following the instructions in the next sections.
1. On the Ports menu, click Change View and then click Custom View. The Custom View
screen appears.
Figure 22 Custom View Screen
2. To customize your view, click on the Name drop-down arrow and select a custom view that
has already been saved in the database. Details of the View categories appear in Custom View Details field
3. Click Set Current to arrange the Ports tree to reflect the selected custom view.
4. Click Close to close the Custom View screen.
5. Repeat steps 1 through 4 to change custom view. Ports are arranged alphabetically by name, or grouped by availability status. Ports arranged by
status are sorted alphabetically within their availability grouping. To switch between arranging methods, right-click on the tree, click Port Sorting Options, then click Sort By Port Name or Sort By Port Status.
CHAPTER 3: CONNECTING TO AND USING PORTS 19
Add Custom View
1. Click on the Ports tab.
2. On the Ports menu click Change View, and then click Custom View. The Custom View
screen appears.
3. In the Custom View panel click Add. An Add Custom View window appears.
Figure 23 Add Custom View Window
4. Type a new custom view name and click OK or click Cancel to close the window. The new
view name appears in the Name field.
5. In the Custom View Details panel, click on the drop-down arrow at the bottom of the panel.
This list contains categories that you can use to filter custom views. Select a detail from the drop-down list and click Add to add the detail to the Custom View Details panel. Select as many details as needed.
6. To re-order the details in the Custom User Details panel, select a detail and use the Up and
Down buttons to arrange details in the order you want devices sorted. To remove a detail from the list, select the detail and click the Delete button in the Custom User Details panel.
7. Click Update to update the custom view. A Custom View Updated Successfully message
confirms that the custom view has been updated.
8. Click Set Current to arrange the Devices tree to reflect the selected custom view.
9. Click Close to close the Custom View screen.
10. Repeat steps 1 through 9 to add a new custom view.
Edit Custom View
1. On the Ports menu click Change View, and then click Custom View. The Custom View
screen appears.
2. Click on the Name drop-down arrow in the Custom View panel and select the custom view
to be edited. Click Edit. An Edit Custom View window appears.
Figure 24 Edit Custom View Window
3. Type a new custom view name and click OK to confirm or Cancel to close window.
20 COMMANDCENTER SECURE GATEWAY USER GUIDE
4. In the Custom View Details panel, click on the drop-down arrow at the bottom of the panel.
This list contains categories that you can use to filter custom views. Select a detail from the drop-down list and click Add to add the detail to the Custom View Details panel. Select as many details as needed.
5. To re-order the details in the Custom User Details panel, select a detail and use the Up and
Down buttons to arrange details in the order you want devices sorted. To remove a detail from the list, select the detail and click the Delete button in the Custom User Details panel.
6. Click Update to update custom view. A Custom View Updated Successfully message
confirms that the custom view has been updated.
7. Click Set Current to arrange the Devices tree to reflect the selected custom view.
8. Click Close to close the Custom View screen.
9. Repeat steps 1 through 8 to edit other custom views
Delete Custom View
1. On the Ports menu click Change View, and then click Custom View. The Custom View
screen appears.
2. Click on the Name drop-down arrow in the Custom View panel and select the custom view
to be deleted.
3. Click on the Delete button in the Custom View panel. A Delete Custom View window
appears.
Figure 25 Delete Custom View Window
4. Click Yes to delete the custom view or No to close the window.
5. Click Close to close the Custom View screen.
6. Repeat steps 1 through 5 to delete other custom views.
CHAPTER 3: CONNECTING TO AND USING PORTS 21

Port Power Manager

Manage the power to outlet ports directly using this screen.
1. Select an outlet port from the Ports tree.
2. On the Ports menu, click Port Power Manager. The Power Port Management screen
appears.
Figure 26 Port Power Management Screen
3. Click the On option button to power ON the port.
4. Click the Off option button to power OFF the port.
5. Click Recycle to recycle power to a port, that is, power it OFF, and then power it back ON
again.
6. Click Close to close the Port Power Management screen.
7. Repeat steps 1 through 6 to manage power for other ports.
22 COMMANDCENTER SECURE GATEWAY USER GUIDE

Port Chat

A utility called chat is available to all CC-SG GUI users who have connected to the same port. All users who are connected to the same port can participate in a chat session. Assuming the device supports multiple simultaneous connections, chat is started automatically if you connect to a busy port.
1. To invoke chat, you must be connected to a port on a device.
2. Right-click on the port and click Chat.
3. Click Start Chat Session. All users who are accessing that port are displayed under Users.
Users
Type Message Here
Figure 27 Chat
4. Type your message in the bottom box and click Send.
5. To end the chat session, click Close or right-click on the port, click Chat, then End Chat
Session. Any participant can end a chat session. However, if the user who initiated the chat ends the session, then the entire chat session is terminated and all chat windows are closed. If you end a chat session and you are not the initiator, then you can rejoin the session later if it is still active.
CHAPTER 3: CONNECTING TO AND USING PORTS 23
Bookmark Port
If you frequently access a particular port connected to a target server, you may want to bookmark it so it is readily available from your browser. Every time a bookmarked port is accessed, a license is used for the session. To add more licenses, please see Raritan’s CommandCenter Secure Gateway Administrator Guide for additional information.
1. Click on the Ports tab.
2. Right-click on the port you want to bookmark.
3. Click Bookmark Port.
Figure 28 Bookmark Port
4. Click either Copy URL to clipboard or Add bookmark (IE only). A. If you choose Copy URL to clipboard, click Get URL. The URL for the bookmark is
displayed in the URL field of the window and copied to the clipboard. Open a new browser window, and paste the URL into the Address field of your browser. Either click Go or press ENTER. Log into CC-SG as a user who has privileges to access the port. The default out-of-band or in-band application is displayed to connect to the port. You can add this port as a bookmark in your browser.
B. If you choose Add bookmark (IE only), type a new bookmark name or accept the
default name, for example, Connect port: Channel 5. Click Get URL and the Add Favorite window is displayed. Click OK.
Figure 29 Add Favorite Screen
Open a new browser window and select Favorites. Click on the bookmarked port and log into CC-SG as a user who has privileges to access the port. The default out-of-band or in­band application is displayed to connect to the port.
24 COMMANDCENTER SECURE GATEWAY USER GUIDE
5. If the port was configured with both Out-of-band access, such as Raritan Remote Console, and In-band access, such as SSH Client, choose the access method to be used when the port is selected as a bookmark.

Search for Ports

CC-SG can search for a port name or IP address that satisfies the text typed in the search box. Searches are case-insensitive.
1. Click on the Ports tab.
Figure 30 Search for Ports
2. At the bottom of the window, type a search string in Search For Port.
3. Click Go or press ENTER.

Navigation Tips

• When a port has been found and is highlighted in the Ports tree, use the ↓ and ↑ keys to navigate to the next port.
• When a port is highlighted in the Ports tree, pressing ENTER uses the default out-of-band access method to connect to the port. This is equivalent to double-clicking the port.
• When a port is highlighted in the Ports tree, press the TAB key to return to the Search For Port box.
• To clear the results and refresh the display in the Ports tree, you can press the F5 key or click
in the toolbar.
CHAPTER 3: CONNECTING TO AND USING PORTS 25

Supported Wildcards

These wildcards are supported:
WILDCARD DESCRIPTION
? Indicates any character.
[-]
*
Examples are as follows:
EXAMPLE DESCRIPTION
Solaris?
Windows*
Windows[0-9][0-9][0-9][0-9]
192.* Locates all ports that have been configured with an IP
Indicates a character in range. Indicates zero or more characters.
Locates Solaris1, and SolarisN, but not Solaris1Z. Locates Windows2000, Windows2003 Server. Locates Windows2000, but not Windows2003 Server.
address starting with 192.
26 COMMANDCENTER SECURE GATEWAY USER GUIDE
CHAPTER 4: GENERATING REPORTS 27

Chapter 4: Generating Reports

Reports can be sorted by clicking on the column headers. Click on a column header such as User Name, Access Time, etc., to sort report data by that value. The data refreshes in ascending order alphabetically, numerically, or chronologically. Click on the column header again to sort in descending order. Please note the arrowhead pointing upwards or down next to the cell name, indicating how the report is sorted.
The column width in all reports can be sized by resting your mouse pointer on the column divider in the header row until it becomes a double-headed arrow. Click and drag the arrow to the left or right to adjust column width.
The sorting value and column width you use becomes the default report view the next time you log in and run CC-SG reports. For all reports, you can double-click on a row to view further details of the report.
Note: In all reports, use CTRL+click to deselect a highlighted row.

Active Ports Report

The Active Ports report displays ports that are currently in use. You can view or disconnect ports that you initiated from this report.
1. On the Reports menu, click Active Ports. The Active Ports report is generated.
Figure 31 Active Ports Report
2. To disconnect a port you are connected to, select the port to be disconnected and click Disconnect to disconnect the selected ports from their current sessions.
3. Click Manage Report Data to save or print the report. Click Save to save the report to a location of your choice or Print to print the report. Click Close to close the window.
4. Click Close to close the Active Ports report.
Note: You cannot disconnect from a port that you did not initiate.
28 COMMANDCENTER SECURE GATEWAY USER GUIDE

User Data Report

The User Data report displays certain data on all users in the CC-SG database. From User Name field you can see names of users currently in session. From Description field you can see description of user. From Phone field you can see user dial back telephone number. Form
Enabled field you can see information if check box Login is enabled. From Password Expiration you can see password expiration period in days.
1. On the Reports menu, click User Data. The All Users’ Data report is generated. Use the scroll bar to scroll through the list and view all entries.
Figure 32 All Users’ Data Report
2. Click Manage Report Data… to save or print the report. Click Save to save the report to a location of your choice or Print to print the report. Click Close to close the window.
3. Click Close to close the All Users’ Data report.
CHAPTER 4: GENERATING REPORTS 29
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