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ACTIVE KVM CLIENT
User Manual
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Raritan Computer ACTIVE KVM CLIENT User Manual

KVM and Serial Access Clients
User Guide
Active KVM Client, Virtual KVM Client, Multi-Platform Client, Raritan Remote Client and Raritan Serial Client
This document contains proprietary information that is protected by copyright. All rights reserved. No part of this document may be photocopied, reproduced, or translated into another language without express prior written consent of Raritan, Inc.
© Copyright 2011 Raritan, Inc. All third-party software and hardware mentioned in this document are registered trademarks or trademarks of and are the property of their respective holders.
FCC Information
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial installation. This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential environment may cause harmful interference.
VCCI Information (Japan)
Raritan is not responsible for damage to this product resulting from accident, disaster, misuse, abuse, non-Raritan modification of the product, or other events outside of Raritan's reasonable control or not arising under normal operating conditions.
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Contents
Chapter 1 Introduction 1
Overview ........................................................................................................................................ 1
KVM and Serial Access Client Help ............................................................................................... 1
Proxy Server Configuration for Use with MPC, VKC and AKC...................................................... 1
Client Uses with Raritan Products ................................................................................................. 2
Chapter 2 Virtual KVM Client (VKC) and Active KVM Client (AKC) 4
About the Virtual KVM Client ......................................................................................................... 5
About the Active KVM Client .......................................................................................................... 5
AKC Supported .NET Framework, Operating Systems and Browsers ............................... 6
Prerequisites for Using AKC ................................................................................................ 7
Toolbar ........................................................................................................................................... 7
Connection Properties ................................................................................................................... 9
Connection Information ................................................................................................................ 11
Keyboard Options ........................................................................................................................ 11
Keyboard Macros .............................................................................................................. 11
Import/Export Keyboard Macros ........................................................................................ 12
Building a Keyboard Macro ............................................................................................... 14
Running a Keyboard Macro ............................................................................................... 15
Modifying and Removing Keyboard Macros ...................................................................... 15
Ctrl+Alt+Del Macro ............................................................................................................ 16
Setting CIM Keyboard/Mouse Options .............................................................................. 16
Video Properties .......................................................................................................................... 17
Refreshing the Screen ....................................................................................................... 17
Auto-Sense Video Settings ................................................................................................ 17
Calibrating Color ................................................................................................................ 17
Adjusting Video Settings .................................................................................................... 18
Using Screenshot from Target ........................................................................................... 21
Changing the Maximum Refresh Rate .............................................................................. 22
Mouse Options ............................................................................................................................. 22
Mouse Pointer Synchronization ......................................................................................... 23
Single Mouse Mode ........................................................................................................... 26
Tool Options ................................................................................................................................. 27
General Settings ................................................................................................................ 27
Client Launch Settings ....................................................................................................... 30
Scan Settings ..................................................................................................................... 31
View Options ................................................................................................................................ 31
View Toolbar ...................................................................................................................... 31
View Status Bar ................................................................................................................. 31
Scaling ............................................................................................................................... 32
Full Screen Mode .............................................................................................................. 32
Contents
iv
Digital Audio ................................................................................................................................. 33
Supported Audio Device Formats...................................................................................... 33
Audio Recommendations and Requirements .................................................................... 33
Audio Bandwidth Requirements ........................................................................................ 34
Connecting to Digital Audio ............................................................................................... 34
Smart Cards (VKC, AKC and MPC) ............................................................................................ 37
Supported and Unsupported Smart Card Readers ........................................................... 39
Smart Card Minimum System Requirements .................................................................... 40
Help Options ................................................................................................................................ 42
Chapter 3 Multi-Platform Client and Raritan Remote Client 43
Overview ...................................................................................................................................... 43
Requirements and Installation ..................................................................................................... 43
MPC Requirements and Installation Instructions .............................................................. 43
RRC Requirements and Installation Instructions ............................................................... 56
Operation ..................................................................................................................................... 61
Navigator ........................................................................................................................... 61
Set Scan Group ................................................................................................................. 67
Toolbars ............................................................................................................................. 69
Status Bars ........................................................................................................................ 73
Screen Modes .................................................................................................................... 76
Connection Profiles ........................................................................................................... 80
Connection Information ..................................................................................................... 93
Connecting to a Remote KVM Console ............................................................................. 96
Closing a Remote Connection ........................................................................................... 96
Shortcut Menu ................................................................................................................... 97
Keyboard Macros .............................................................................................................. 99
Digital Audio ..................................................................................................................... 104
Video Properties .............................................................................................................. 107
Changing the Maximum Refresh Rate ............................................................................ 110
Mouse Options................................................................................................................. 111
Connection and Video Properties .................................................................................... 115
Smart Cards (VKC, AKC and MPC) ................................................................................ 129
Administrative Functions ............................................................................................................ 131
Note to MPC Users .......................................................................................................... 131
General Options, Advanced Options, Client Launch Settings and Scan Settings .......... 132
Upgrading Device Firmware ............................................................................................ 141
Changing a Password ..................................................................................................... 142
Restarting a Device ......................................................................................................... 142
Backup and Restore Functions ....................................................................................... 142
Log Files .......................................................................................................................... 145
Broadcast Port ................................................................................................................. 146
Remote Power Management ........................................................................................... 148
Import/Export Keyboard Macro Definitions ...................................................................... 148
Accessing the MPC Diagnostic Interface (excluding KX II) ............................................. 156
Contents
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Chapter 4 Virtual Media 157
Overview .................................................................................................................................... 158
Prerequisites for Using Virtual Media .............................................................................. 161
Virtual Media in a Linux Environment .............................................................................. 162
Virtual Media in a Mac Environment ................................................................................ 162
Conditions when Read/Write is Not Available ................................................................. 163
Using Virtual Media .................................................................................................................... 163
Virtual Media File Server Setup (File Server ISO Images Only) ..................................... 164
Connecting to Virtual Media ....................................................................................................... 165
Mounting Local Drives ..................................................................................................... 165
Mounting CD-ROM/DVD-ROM/ISO Images .................................................................... 166
Disconnecting Virtual Media ...................................................................................................... 168
Chapter 5 Raritan Serial Console 169
Overview .................................................................................................................................... 169
RSC System Requirements ....................................................................................................... 169
Setting Windows OS Variables ........................................................................................ 169
Setting Linux OS Variables .............................................................................................. 172
Setting UNIX OS Variables .............................................................................................. 172
Installing RSC on Windows ....................................................................................................... 173
Installing RSC for Sun Solaris and Linux ................................................................................... 173
Opening RSC from the Remote Console .................................................................................. 174
Raritan Serial Console Interface ................................................................................................ 176
Default RSC Option Values ............................................................................................. 176
Emulator .......................................................................................................................... 177
Edit ................................................................................................................................... 185
Tools ................................................................................................................................ 186
Chat ................................................................................................................................. 190
Help ................................................................................................................................. 191
Appendix A Informational Notes 192
Overview .................................................................................................................................... 192
Java Runtime Environment (JRE) ............................................................................................. 192
IPv6 Support Notes .................................................................................................................... 193
Keyboards .................................................................................................................................. 194
Non-US Keyboards .......................................................................................................... 194
Macintosh Keyboard ........................................................................................................ 196
Fedora ........................................................................................................................................ 197
Resolving Fedora Core Focus ......................................................................................... 197
Mouse Pointer Synchronization (Fedora) ........................................................................ 197
VKC and MPC Smart Card Connections to Fedora Servers ........................................... 197
Resolving Issues with Firefox Freezing when Using Fedora .......................................... 197
Audio .......................................................................................................................................... 197
Number of Supported Audio/Virtual Media and Smartcard Connections ........................ 198
Audio Playback and Capture Issues ............................................................................... 198
Audio in a Linux Environment .......................................................................................... 199
Contents
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Audio in a Mac Environment ............................................................................................ 199
Audio in a Windows Environment .................................................................................... 199
USB Ports and Profiles .............................................................................................................. 200
Help for Choosing USB Profiles ...................................................................................... 200
Changing a USB Profile when Using a Smart Card Reader ........................................... 202
Virtual Media .............................................................................................................................. 202
Virtual Media Not Refreshed After Files Added ............................................................... 202
Virtual Media via VKC and AKC in a Windows Environment .......................................... 203
Accessing Virtual Media on a Windows 2000 Server Using a D2CIM-VUSB ................. 204
Disconnecting Mac and Linux Virtual Media USB Drives ................................................ 204
Target BIOS Boot Time with Virtual Media ...................................................................... 204
Virtual Media Connection Failures Using High Speed for Virtual Media Connections .... 204
CIMs ........................................................................................................................................... 205
Windows 3-Button Mouse on Linux Targets .................................................................... 205
Windows 2000 Composite USB Device Behavior for Virtual Media ................................ 205
CC-SG ....................................................................................................................................... 206
Virtual KVM Client Version Not Known from CC-SG Proxy Mode .................................. 206
Single Mouse Mode - Connecting to a Target Under CC-SG Control Via VKC Using
Firefox .............................................................................................................................. 206
Proxy Mode and MPC ..................................................................................................... 206
Moving Between Ports on a Device................................................................................. 206
Index 207
1
In This Chapter
Overview .................................................................................................... 1
KVM and Serial Access Client Help .......................................................... 1
Proxy Server Configuration for Use with MPC, VKC and AKC ................. 1
Client Uses with Raritan Products ............................................................. 2
Chapter 1
Introduction
Overview
Raritan Multi-Platform Client (MPC), Raritan Remote Client (RRC), Virtual KVM Client (VKC), and the Active KVM Client (AKC) are graphical user interfaces for the Raritan Dominion and IP-Reach product lines, providing remote access to target servers connected to Raritan KVM over IP devices.
Non-Windows generation 2 users must use Raritan Multi-Platform Client, AKC or VKC. Windows users connecting to a generation 1 Raritan device must use RRC or MPC.
The standalone Raritan Serial Console (RSC) is used to make direct connections to a serial target without going through the device. The user specifies the device address and the port number (target), and is then connected.
KVM and Serial Access Client Help
This help provides information on using Raritan's KVM and serial clients. A PDF version of the help can be downloaded from Raritan's Firmware and Documentation page on the Raritan website (see www.raritan.com). Raritan recommends that you refer to the Raritan website for the most up-to-date user guides available.
Proxy Server Configuration for Use with MPC, VKC and AKC
When the use of a Proxy Server is required, a SOCKS proxy must also be provided and configured on the remote client PC.
Note: If the installed proxy server is only capable of the HTTP proxy protocol, you cannot connect.
To configure the SOCKS proxy:
1. On the client, select Control Panel > Internet Options. a. On the Connections tab, click 'LAN settings'. The Local Area
Network (LAN) Settings dialog opens.
Chapter 1: Introduction
2
b. Select 'Use a proxy server for your LAN'.
Product
Works with...
MPC
RRC
VKC
RSC
AKC
KX 1 G1
c. Click Advanced. The Proxy Settings dialog opens. d. Configure the proxy servers for all protocols. IMPORTANT: Do not
select 'Use the same proxy server for all protocols'.
Note: The default port for a SOCKS proxy (1080) is different from HTTP proxy (3128).
2. Click OK at each dialog to apply the settings.
3. Next, configure the proxies for Java™ applets by selecting Control Panel > Java.
e. On the General tab, click Network Settings. The Network Settings
dialog opens.
f. Select Use Proxy Server. g. Click Advanced. The Advanced Network Settings dialog opens. h. Configure the proxy servers for all protocols. IMPORTANT: Do not
select 'Use the same proxy server for all protocols'.
Note: The default port for a SOCKS proxy (1080) is different from HTTP proxy (3128).
4. If you are using standalone MPC, you must also do the following:
i. Open the start.bat file in MPC directory with a text editor. j. Insert the following parameters to the command line. Add them
before "-classpath": -DsocksProxyHost=<socks proxy ip addr> ­DsocksProxyPort=<socks proxy port>
The parameters should look as follows: start javaw -Xmn128M -Xmx512M -XX:MaxHeapFreeRatio=70 -
XX:MinHeapFreeRatio=50 -Dsun.java2d.noddraw=true ­DsocksProxyHost=192.168.99.99 -DsocksProxyPort=1080 ­classpath .\sdeploy.jar;.\sFoxtrot.jar;.\jaws.jar;.\sMpc.jar com.raritan.rrc.ui.RRCApplication %1
Client Uses with Raritan Products
The following table lists Raritan products and the client applications with which they work:
Chapter 1: Introduction
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Product
Works with...
KX II G2
KX II 2.2 (or later)
KX II-101
KX II-101-V2
KX 101 G1
KSX G1
KSX II G2
LX 2.4.5 (or later)
SX
IP Reach G1
UST-IP G1
Legend:
G1
Generation 1
G2
Generation 2
Note: There are some differences in MPC when used with the Dominion KX I, Dominion KX II, and Dominion KSX II devices; these differences are noted in the respective device user guides.
Note: MPC and VKC are Java™ based. AKC is .NET based.
4
In This Chapter
About the Virtual KVM Client ..................................................................... 5
About the Active KVM Client ..................................................................... 5
Toolbar ....................................................................................................... 7
Connection Properties ............................................................................... 9
Connection Information ........................................................................... 11
Keyboard Options .................................................................................... 11
Video Properties ...................................................................................... 17
Mouse Options ........................................................................................ 22
Tool Options ............................................................................................ 27
View Options ........................................................................................... 31
Digital Audio ............................................................................................ 33
Smart Cards (VKC, AKC and MPC) ........................................................ 37
Help Options ............................................................................................ 42
Chapter 2
Virtual KVM Client (VKC) and Active KVM Client (AKC)
The Virtual KVM Client (VKC) and Active KVM Client (AKC) are interfaces used to access remote targets. AKC and VKC share similar features with the exception of the following:
Minimum system requirements Supported operating systems and browsers Keyboard macros created in AKC cannot be used in VKC. Direct port access configuration (see Enabling Direct Port Access
via URL)
AKC server certification validation configuration (see Prerequisites
for Using AKC)
Chapter 2: Virtual KVM Client (VKC) and Active KVM Client (AKC)
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About the Virtual KVM Client
Whenever you access a target server using the Remote Console, a Virtual KVM Client (VKC) window opens. There is one Virtual KVM Client for each target server connected. These windows can be accessed via the Windows® task bar.
Note: Some features, such as client launch settings and smart cards, are not supported by the LX and, as such, are not supported by AKC or VKC when used in conjunction with the LX.
Note: The KX II-101-V2 only supports a connection to one target at a time.
Virtual KVM Client windows can be minimized, maximized, and moved around your computer desktop.
Note: Refreshing your HTML browser closes the Virtual KVM Client connection, so exercise caution.
Note: If you are using Firefox 3.0.3, you may experience problems launching the application. If this occurs, clear the browser cache and launch the application again.
About the Active KVM Client
The Microsoft Windows .NET-based Active KVM Client (AKC) is available in the KX II 2.2 (and later) and LX 2.4.5 (and later). AKC can be used with all KX II and LX models. The KX2-101 and KX II-101-V2 is not supported.
AKC is based on Microsoft Windows .NET technology and allows you to run the client in Windows environments without the use of the Java Runtime Environment (JRE), which is required to run Raritan's Virtual KVM Client (VKC) and Multi-Platform Client (MPC). AKC also works with CC-SG.
Note: Some features, such as client launch settings and smart cards, are not supported by the LX and, as such, are not supported by AKC or VKC when used in conjunction with the LX.
Note: If you are using direct port access with AKC, you must open a new browser window or browser tab for each target you want to access. If you try to access another target by entering the DPA URL into the same browser window or browser tab you are currently accessing a target from, you will not be able to connect and may receive an error.
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AKC Supported .NET Framework, Operating Systems and Browsers
.NET Framework
AKC requires Windows .NET® version 3.5, and will work with both 3.5 and 4.0 installed but will not work with 4.0 alone.
Operating Systems
When launched from Internet Explorer®, AKC allows you to reach target servers via the KX II 2.2 (and later) and the LX 2.4.5 (and later). AKC is compatible with the following platforms running .NET Framework 3.5:
Windows XP® operating system  Windows Vista® operating system (up to 64 bit)  Windows 7® operating system (up to 64 bit)
Note: You must be using Windows 7 if WINDOWS PC FIPs is turned on and you are accessing a target using AKC and a smartcard.
Since .NET is required to run AKC, if you do not have .NET installed or you have an unsupported version of .NET installed, you will receive a message instructing you to check the .NET version.
Browser
Internet Explorer 6 or later
If you attempt to open AKC from a browser other than IE 6 or later, you will receive an error message instructing you to check your browser and to switch to Internet Explorer.
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Toolbar
Button
Button Name
Description
Connection Properties
Opens the Modify Connection Properties dialog from which you can manually adjust bandwidth options (such as connection speed, color depth, and so forth).
Video Settings
Opens the Video Settings dialog, allowing you to manually adjust video conversion parameters.
Color Calibration
Adjusts color settings to reduce excess color noise.
Same as choosing Video > Color Calibrate.
Note: Not available in KX II-101-V2.
Target Screenshot
Click to take a screenshot of the target server and save it to a file of your choosing.
Audio
Opens a dialog that allows you to select from a list of audio devices connected to a client PC.
Once audio devices have been connected to the target, select to disconnect the devices.
Prerequisites for Using AKC
In order to use AKC:
Ensure the cookies from the IP address of the device that is being
accessed are not currently being blocked.
Windows Vista, Windows 7 and Windows 2008 server users should
ensure that the IP address of the device being accessed is included in their browser's Trusted Sites Zone and that Protected Mode is not on when accessing the device.
Enable AKC Download Server Certificate Validation If the device (or CC-SG) administrator has enabled the Enable AKC
Download Server Certificate Validation option:
Administrators must upload a valid certificate to the device or
generate a self-signed certificate on the device. The certificate must have a valid host designation.
Each user must add the CA certificate (or a copy of self-signed
certificate) to the Trusted Root CA store in their browser.
When launching AKC from the CC-SG Admin Client, you must have JRE™ 1.6.0_10 or above.
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Button
Button Name
Description
Note: This feature is available with the KX II 2.4.0 (and later).
Note: This feature is not supported by the LX.
Synchronize Mouse
Dual-mouse mode forces the realignment of the target server mouse pointer with the mouse pointer.
Note: Not available in KX II-101-V2.
Refresh Screen
Forces a refresh of the video screen.
Auto-sense Video Settings
Forces a refresh of the video settings (resolution, refresh rate).
Smart Card
Opens a dialog that allows you to select from a list of smart card readers connected to a client PC.
Note: This feature is available on the KSX II 2.3.0 (and later) and the KX II 2.1.10 (and later).
Note: This feature is not supported by the LX.
Send Ctrl+Alt+Del
Sends a Ctrl+Alt+Del hot key combination to the target server.
Single Cursor Mode
Starts Single Cursor mode in which the local mouse pointer no longer appears onscreen.
Press Ctrl+Alt+O to exit this mode.
Note: Not available in KX II-101-V2.
Full Screen Mode
Maximizes the screen real estate to view the target server desktop.
Scaling
Increases or reduces the target video size so you can view the entire contents of the target server window without using the scroll bar.
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Connection Properties
The dynamic video compression algorithms maintain KVM console usability under varying bandwidth constraints. The devices optimize KVM output not only for LAN use, but also for WAN use. These devices can also control color depth and limit video output, offering an optimal balance between video quality and system responsiveness for any bandwidth.
The parameters in the Properties dialog can be optimized to suit your needs for different operating environments. Connection properties are saved across subsequent connections to generation 2 devices once they are set and saved.
To set the connection properties:
1. Choose Connection > Properties or click the Connection Properties button in the toolbar. The Properties dialog appears.
Note: KX II-101 does not support 1G Ethernet.
2. Choose the Connection Speed from the drop-down list. The device can automatically detect available bandwidth and not limit bandwidth use. However, you can also adjust this usage according to bandwidth limitations.
Auto 1G Ethernet 100 Mb Ethernet 10 Mb Ethernet 1.5 Mb (MAX DSL/T1) 1 Mb (Fast DSL/T1) 512 Kb (Medium DSL/T1)
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384 Kb (Slow DSL/T1) 256 Kb (Cable) 128 Kb (Dual ISDN) 56 kb (ISP Modem) 33 kb (Fast Modem) 24 kb (Slow Modem)
Note that these settings are an optimization for specific conditions rather than an exact speed. The client and server always attempt to deliver video as quickly as possible on the network regardless of the current network speed and encoding setting. But the system will be most responsive when the settings match the real world environment.
3. Choose the Color Depth from the drop-down list. The device can dynamically adapt the color depth transmitted to remote users in order to maximize usability in all bandwidths.
15-bit RGB Color 8-bit RGB Color 4-bit Color 4-bit Gray 3-bit Gray 2-bit Gray Black and White
Important: For most administrative tasks (server monitoring, reconfiguring, and so on), the full 24-bit or 32-bit color spectrum made available by most modern video graphics cards is not necessary. Attempting to transmit such high color depths wastes network bandwidth.
4. Use the slider to select the desired level of Smoothing (15-bit color mode only). The level of smoothing determines how aggressively to blend screen regions with small color variation into a single smooth color. Smoothing improves the appearance of target video by reducing displayed video noise.
5. Click OK to set these properties.
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Connection Information
To obtain information about your Virtual KVM Client
connection:
Choose Connection > Info... The Connection Info window opens.
The following information is displayed about the current connection:
Device Name - The name of the device. IP Address - The IP address of the device. Port - The KVM communication TCP/IP port used to access the
target device.
Data In/Second - Data rate in. Data Out/Second - Data rate out. Connect Time - The duration of the connect time. FPS - The frames per second transmitted for video. Horizontal Resolution - The screen resolution horizontally. Vertical Resolution - The screen resolution vertically. Refresh Rate - How often the screen is refreshed. Protocol Version - RFB protocol version.
Keyboard Options
To copy this information:
Click Copy to Clipboard. The information is available to be pasted
into the program of your choice.
Keyboard Macros
Keyboard macros ensure that keystroke combinations intended for the target server are sent to and interpreted only by the target server. Otherwise, they might be interpreted by the computer on which the Virtual KVM Client is running (your client PC).
Macros are stored on the client PC and are PC-specific. Therefore, if you use another PC, you cannot see your macros. In addition, if another person uses your PC and logs in under a different name, that user will see your macros since they are computer-wide.
Keyboard macros created in the Virtual KVM Client are available in Multi­Platform Client (MPC) and vice versa. However, keyboard macros created in Active KVM Client (AKC) cannot be used in VKC or MPC, and vice versa.
Note: KX II-101 does not support AKC.
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Import/Export Keyboard Macros
Macros exported from Active KVM Client (AKC) cannot be imported into Multi-Platform Client (MPC) or Virtual KVM Client (VKC). Macros exported from MPC or VKC cannot be imported into AKC.
Note: KX II-101 does not support AKC.
To import macros:
1. Choose Keyboard > Import Keyboard Macros to open the Import Macros dialog. Browse to the folder location of the macro file.
2. Click on the macro file and click Open to import the macro. a. If too many macros are found in the file, an error message is
displayed and the import terminates once OK is selected.
b. If the import fails, an error dialog appears and a message
regarding why the import failed is displayed. Select OK to continue the import without importing the macros that cannot be imported.
3. Select the macros to be imported by checking their corresponding checkbox or using the Select All or Deselect All options.
4. Click OK to begin the import. a. If a duplicate macro is found, the Import Macros dialog appears.
Do one of the following: Click Yes to replace the existing macro with the imported
version.
Click Yes to All to replace the currently selected and any
other duplicate macros that are found.
Click No to keep the original macro and proceed to the next
macro
Click No to All keep the original macro and proceed to the
next macro. Any other duplicates that are found are skipped as well.
Click Cancel to stop the import. Alternatively, click Rename to rename the macro and import
it. If Rename is selected, the Rename Macro dialog appears. Enter a new name for the macro in the field and click OK. The dialog closes and the process proceeds. If the name that is entered is a duplicate of a macro, an alert appears and you are required to enter another name for the macro.
b. If during the import process the number of allowed, imported
macros is exceeded, a dialog appears. Click OK to attempt to continue importing macros or click Cancel to stop the import process.
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The macros are then imported. If a macro is imported that contains a hot key that already exists, the hot key for the imported macro is discarded.
To export macros:
1. Choose Tools > Export Macros to open the Select Keyboard Macros to Export dialog.
2. Select the macros to be exported by checking their corresponding checkbox or using the Select All or Deselect All options.
3. Click Ok. A dialog from which to locate and select the macro file appears. By default, the macro exists on your desktop.
4. Select the folder to save the macro file to, enter a name for the file and click Save. If the macro already exists, you receive an alert message. Select Yes to overwrite the existing macro or No to close the alert without overwriting the macro.
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Building a Keyboard Macro
To build a macro:
1. Click Keyboard > Keyboard Macros. The Keyboard Macros dialog appears.
2. Click Add. The Add Keyboard Macro dialog appears.
3. Type a name for the macro in the Keyboard Macro Name field. This name appears in the Keyboard menu after it is created.
4. From the Hot-Key Combination field, select a keyboard combination from the drop-down list. This allows you to execute the macro with a predefined keystroke. Optional
5. In the Keys to Press drop-down list, select each key you would like to use to emulate the keystrokes that is used to perform the command. Select the keys in the order by which they are to be pressed. After each selection, select Add Key. As each key is selected, it appears in the Macro Sequence field and a Release Key command is automatically added after each selection.
6. To use the Send Text to Target function for the macro, click the Construct Macro from Text button.
7. For example, create a macro to close a window by selecting Left Ctrl + Esc. This appears in the Macro Sequence box as follows:
Press Left Ctrl Release Left Ctrl Press Esc Release Esc
8. Review the Macro Sequence field to be sure the macro sequence is defined correctly.
a. To remove a step in the sequence, select it and click Remove. b. To change the order of steps in the sequence, click the step and
then click the up or down arrow buttons to reorder them as needed.
9. Click OK to save the macro. Click Clear to clear all field and start over. When you click OK, the Keyboard Macros dialog appears and lists the new keyboard macro.
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10. Click Close to close the Keyboard Macros dialog. The macro now appears on the Keyboard menu in the application. Select the new macro on the menu to run it or use the keystrokes you assigned to the macro.
Running a Keyboard Macro
Once you have created a keyboard macro, execute it using the keyboard macro you assigned to it or by choosing it from the Keyboard menu.
Run a Macro from the Menu Bar
When you create a macro, it appears under the Keyboard menu. Execute the keyboard macro by clicking on it in the Keyboard menu.
Run a Macro Using a Keyboard Combination
If you assigned a keyboard combination to a macro when building it, you can execute the macro by pressing its assigned keystrokes. For example, press the keys Ctrl+Alt+0 simultaneously to minimize all windows on a Windows target server.
Modifying and Removing Keyboard Macros
To modify a macro:
1. Choose Keyboard > Keyboard Macros. The Keyboard Macros dialog appears.
2. Choose the macro from among those listed.
3. Click Modify. The Add/Edit Macro dialog appears.
4. Make your changes.
5. Click OK.
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To remove a macro:
1. Choose Keyboard > Keyboard Macros. The Keyboard Macros dialog appears.
2. Choose the macro from among those listed.
3. Click Remove. The macro is deleted.
Ctrl+Alt+Del Macro
Due to its frequent use, a Ctrl+Alt+Delete macro is preprogrammed. Clicking on the Ctrl+Alt+Delete button in the toolbar sends this key
sequence to the server or to the KVM switch to which you are currently connected.
In contrast, if you were to physically press the Ctrl+Alt+Del keys, the command would first be intercepted by your own PC due to the structure of the Windows operating system, instead of sending the key sequence to the target server as intended.
Note: VKC for the KX II-101 uses an icon set that differs from the icon set used in VKC for other Dominion KX products. See VKC Toolbar for the KX II-101 for additional information.
Setting CIM Keyboard/Mouse Options
To access the DCIM-USBG2 setup menu:
1. Put the mouse focus on a window such as Note Pad (Windows® operating system) or an equivalent.
2. Select Set CIM Keyboard/Mouse options. This is the equivalent of sending the Left-Control and Num Lock to the target. The CIM setup menu options are then displayed.
3. Set the language and mouse settings.
4. Exit the menu to return to normal CIM functionality.
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Video Properties
Refreshing the Screen
The Refresh Screen command forces a refresh of the video screen. Video settings can be refreshed automatically in several ways:
The Refresh Screen command forces a refresh of the video screen. The Auto-sense Video Settings command automatically detects the
target server's video settings.
The Calibrate Color command calibrates the video to enhance the
colors being displayed.
In addition, you can manually adjust the settings using the Video Settings command.
To refresh the video settings, do one of the following:
Choose Video > Refresh Screen or click the Refresh Screen button
in the toolbar.
Auto-Sense Video Settings
The Auto-sense Video Settings command forces a re-sensing of the video settings (resolution, refresh rate) and redraws the video screen.
To automatically detect the video settings, do the following:
Choose Video > Auto-sense Video Settings or click the Auto-Sense
Video Settings button in the toolbar. A message stating that the auto adjustment is in progress appears.
Calibrating Color
Use the Calibrate Color command to optimize the color levels (hue, brightness, saturation) of the transmitted video images. The color settings are on a target server-basis.
Note: The Calibrate Color command applies to the current connection only.
Note: The KX II-101 does support color calibration.
To calibrate the color, do the following:
Choose Video > Calibrate Color or click the Calibrate Color button
in the toolbar. The target device screen updates its color
calibration.
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Adjusting Video Settings
Use the Video Settings command to manually adjust the video settings.
To change the video settings:
1. Choose Video > Video Settings or click the Video Settings button
in the toolbar to open the Video Settings dialog.
2. Adjust the following settings as required. As you adjust the settings the effects are immediately visible:
a. Noise Filter
The device can filter out the electrical interference of video output from graphics cards. This feature optimizes picture quality and reduces bandwidth. Higher settings transmit variant pixels only if a large color variation exists in comparison to the neighboring pixels. However, setting the threshold too high can result in the unintentional filtering of desired screen changes. Lower settings transmit most pixel changes. Setting this threshold too low can result in higher bandwidth use.
b. PLL Settings
Clock - Controls how quickly video pixels are displayed across the video screen. Changes made to clock settings cause the video image to stretch or shrink horizontally. Odd number settings are recommended. Under most circumstances this setting should not be changed because the autodetect is usually quite accurate.
Phase - Phase values range from 0 to 31 and will wrap around. Stop at the phase value that produces the best video image for the active target server.
c. Brightness: Use this setting to adjust the brightness of the target
server display.
d. Brightness Red - Controls the brightness of the target server
display for the red signal. e. Brightness Green - Controls the brightness of the green signal. f. Brightness Blue - Controls the brightness of the blue signal. g. Contrast Red - Controls the red signal contrast. h. Contrast Green - Controls the green signal. i. Contrast Blue - Controls the blue signal.
If the video image looks extremely blurry or unfocused, the settings for clock and phase can be adjusted until a better image appears on the active target server.
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Warning: Exercise caution when changing the Clock and Phase settings. Doing so may result in lost or distorted video and you may not be able to return to the previous state. Contact Raritan Technical Support before making any changes.
j. Horizontal Offset - Controls the horizontal positioning of the
target server display on your monitor. k. Vertical Offset - Controls the vertical positioning of the target
server display on your monitor.
3. Select Automatic Color Calibration to enable this feature.
4. Select the video sensing mode: Best possible video mode
The device will perform the full Auto Sense process when switching targets or target resolutions. Selecting this option calibrates the video for the best image quality.
Quick sense video mode
With this option, the device will use a quick video Auto Sense in order to show the target's video sooner. This option is especially useful for entering a target server's BIOS configuration right after a reboot.
5. Click OK to apply the settings and close the dialog. Click Apply to
apply the settings without closing the dialog.
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Note: Some Sun background screens, such as screens with very dark borders, may not center precisely on certain Sun servers. Use a different background or place a lighter colored icon in the upper left corner of the screen.
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Using Screenshot from Target
You are able to take a screenshot of a target server using the Screenshot from Target server command. If needed, save this screenshot to a file location of your choosing as a bitmap, JPEG or PNG file.
To take a screenshot of the target server:
1. Select Video > Screenshot from Target or click the Screenshot from
Target button on the toolbar.
2. In the Save dialog, choose the location to save the file, name the file,
and select a file format from the 'Files of type' drop-down.
3. Click Save to save the screenshot.
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Mouse Options
Changing the Maximum Refresh Rate
If the video card you are using on the target uses custom software and you are accessing the target through MPC or VKC, you may need to change the maximum refresh rate of the monitor in order for the refresh rate to take effect on the target.
To adjust the monitor refresh rate:
1. In Windows®, select Display Properties > Settings > Advanced to
open the Plug and Play dialog.
2. Click on the Monitor tab.
3. Set the 'Screen refresh rate'.
4. Click OK and then OK again to apply the setting.
When controlling a target server, the Remote Console displays two mouse cursors: one belonging to your client workstation and the other belonging to the target server.
You can operate in either single mouse mode or dual mouse mode. When in dual mouse mode, and provided the option is properly configured, the mouse cursors align.
When there are two mouse cursors, the device offers several mouse modes:
Absolute (Mouse Synchronization) Intelligent (Mouse Mode) Standard (Mouse Mode)
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Mouse Pointer Synchronization
When remotely viewing a target server that uses a mouse, two mouse cursors are displayed: one belonging to your remote client workstation and the other belonging to the target server. When the mouse pointer lies within the Virtual KVM Client target server window, mouse movements and clicks are directly transmitted to the connected target server. While in motion, the client mouse pointer slightly leads the target mouse pointer due to mouse acceleration settings.
On fast LAN connections, you can disable the Virtual KVM Client mouse pointer and view only the target server's pointer. You can toggle between these two modes (single mouse and dual mouse).
Mouse Synchronization Tips
Be sure to follow these steps when configuring mouse synchronization:
1. Verify that the selected video resolution and refresh rate are among
those supported by the device. The Virtual KVM Client Connection Info dialog displays the actual values that the device is seeing.
2. For KX II and LX devices, verify that the cable length is within the
specified limits for the selected video resolution.
3. Verify that the mouse and video have been properly configured
during the installation process.
4. Force an auto-sense by clicking the Virtual KVM Client auto-sense
button.
5. If that does not improve the mouse synchronization (for Linux, UNIX,
and Solaris KVM target servers): a. Open a terminal window. b. Enter the xset mouse 1 1 command. c. Close the terminal window.
6. Click the "Virtual KVM Client mouse synchronization" button .
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Additional Notes for Intelligent Mouse Mode
Be sure that there are no icons or applications in the upper left
section of the screen since that is where the synchronization routine takes place.
Do not use an animated mouse. Disable active desktop on KVM target servers.
Synchronize Mouse
In dual mouse mode, the Synchronize Mouse command forces realignment of the target server mouse pointer with Virtual KVM Client mouse pointer.
To synchronize the mouse, do one of the following:
Choose Mouse > Synchronize Mouse or click the Synchronize
Mouse button in the toolbar.
Note: This option is available only in Standard and Intelligent mouse modes.
Standard Mouse Mode
Standard Mouse mode uses a standard mouse synchronization algorithm using relative mouse positions. Standard Mouse mode requires that mouse acceleration is disabled and other mouse parameters are set correctly in order for the client and server mouse to stay synchronized.
To enter Standard Mouse mode:
Choose Mouse > Standard.
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