Raritan DOMINION KSX, DOMINION DKSX440, DOMINION DKSX880 User Manual

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Copyright ©2004 Raritan Computer, Inc.

KSX-0D-E

February 2005

255-80-5020

1F61

US

L

I.T.E.

User Manual

DKSX440
DKSX880

Raritan Computer Inc.

400 Cottontail Lane
Somerset, NJ 08873
USA
Tel. [phone]
Fax. [phone]
E-mail: [e-mail]
http://www.raritan.com/

Raritan Computer Japan, Inc.

4th Flr. Shinkawa NS Building
1-26-2 Shin-kawa, Chuo-ku
Tokyo 104-0033
Japan
Tel. [phone]
Fax. [phone]
E-mail: [e-mail]
http://www.raritan.co.jp

Raritan Computer France

120 Rue Jean Jaures
93200 Levallois-Perret
France
Tel. [phone]
Fax. [phone]
E-mail: [e-mail]

http://www.raritan.fr

Raritan Computer U.K. Ltd.

36 Great St. Helen's
London
EC3A 6AP
United Kingdom
Tel. [phone]
Fax. [phone]
E-mail: [e-mail]
http://www.raritan.com

Ra

itan Computer Europe, B.V.

Eglantierbaan 16
2908 LV Capelle aan den IJssel

The Netherlands
Tel. [phone]
Fax. [phone]
E-mail: [e-mail]
http://www.raritan.com/

Raritan Computer Taiwan, Inc.

5F, 121, Lane 235,
Pao-Chiao Rd., Hsin Tien
Taipei Hsien
Taiwan, ROC
Tel. [phone]
Fax. [phone]
E-mail: [e-mail]
http://www.raritan.com.tw

Raritan Computer Deutschland GmbH

Lichstraße 2
D-45127 Essen
Germany
Tel. [phone]
Fax. [phone]
E-mail: [e-mail]
http://www.raritan.de

Shanghai Representative Office of
Raritan Computer, Inc.

RM 19C-1 Shanghai Shiye Building
18 Caoxi North Road
Shanghai China 2000030
Tel. [phone]
Fax. [phone]
E-mail: [e-mail]
http://www.raritan.com.tw/

FCC Information

This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a commercial installation. This equipment generates, uses, and can
radiate radio frequency energy and if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. Operation of this equipment in a
residential environment may cause harmful interference.

Trademark Information

Product names mentioned in this document are trademarks or registered trademarks of their
respective companies. Dominion, CommandCenter, Remote Power Control, and their respective
logos are trademarks or registered trademarks of Raritan Computer, Inc. PS/2, RS/6000, and
PC/AT are registered trademarks of International Business Machines Corporation. Sun is a
registered trademark of Sun Microsystems. Netscape is a registered trademark of Netscape
Communication Corporation. Apple and Macintosh are registered trademarks of Apple Computer,
Inc. Mozilla is a registered trademark of the Mozilla Foundation. Windows and Internet Explorer
are registered trademarks of Microsoft Corporation. Linux is a registered trademark of Linus
Torvalds. All other marks are the property of their respective owners.

Japanese Approvals

For assistance in the U.S., please contact the Raritan Technical Support Team

by telephone [phone], by fax [phone]), or by e-mail [e-mail]

Ask for Technical Support – Monday through Friday, 8:00am to 8:00pm, EST.

For assistance outside the U.S., please contact your regional Raritan office.

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CONTENTS i

Contents

Chapter 1: Introduction .................................................................. 1

Dominion KSX Overview............................................................................................. 1

Product Photos............................................................................................................ 2

Product Features......................................................................................................... 3

Terminology ................................................................................................................ 4

Package Contents....................................................................................................... 5

Chapter 2: Installation.................................................................... 7

Configuring Target KVM Servers ................................................................................ 7

Server Video Resolution......................................................................................................7

Desktop Background ...........................................................................................................7

Windows XP / Windows 2003 Settings ...............................................................................7

Windows 2000 / ME Settings...............................................................................................8

Windows 95 / 98 / NT Settings ............................................................................................8

Linux Settings ......................................................................................................................8

Sun Solaris Settings ............................................................................................................8

Apple Macintosh Settings ....................................................................................................9

Configuring Target Serial Devices .............................................................................. 9

Configuring Network Firewall Settings ........................................................................ 9

Physical Connections................................................................................................ 10

Initial Configuration ................................................................................................... 13

Connect to Dominion KSX Remotely ........................................................................ 16

Launch Raritan Remote Client (RRC) ...............................................................................16

Establish a Connection......................................................................................................17

Note to CommandCenter Users ........................................................................................17

Chapter 3: Raritan Remote Client ................................................ 19

Invoking Raritan Remote Client (RRC) via Web Browser ......................................... 19

Security Settings................................................................................................................19

Launching Raritan Remote Client .....................................................................................19

Removing RRC from the Browser Cache..........................................................................20

Optional: Installing Raritan Remote Client Software ................................................. 21

RRC Window Layout................................................................................................. 21

RRC Navigator .......................................................................................................... 22

Navigator Options..............................................................................................................23

Creating New Profiles........................................................................................................23

Establishing a New Connection.........................................................................................25

Closing a Remote Connection...........................................................................................26

RRC Toolbar and Shortcuts ...................................................................................... 27

RRC Status Bar......................................................................................................... 28

Remote Desktop: KVM Console Control................................................................... 29

Single Mouse Mode / Dual Mouse Mode ..........................................................................30

Full Screen Mode ..............................................................................................................31

Keyboard Macros ..............................................................................................................32

Connection and Video Properties......................................................................................35

Color Calibration................................................................................................................37

Remote Desktop: Serial Control................................................................................ 38

Remote Connection...........................................................................................................38

Changing Serial Settings ...................................................................................................39

Viewing Serial Console History .........................................................................................40

Serial Console Logging .....................................................................................................40

Cutting and Pasting Serial Data ........................................................................................40

Remote Desktop: Power Control............................................................................... 41

Remote Connection...........................................................................................................41

Remote Dominion KSX Device Administration ......................................................... 44

Configuration Menus .........................................................................................................44

ii CONTENTS

Firmware Upgrade.............................................................................................................44

Device Restart ...................................................................................................................44

Device Configuration Backup and Restore .......................................................................44

Log Files ............................................................................................................................44

Chapter 4: Administrative Functions ........................................... 45

Accessing the Administrative Functions.................................................................... 45

Local Admin Console.........................................................................................................45

Remote Admin Console.....................................................................................................46

Navigating the Administrative Menus........................................................................ 46

Network Configuration............................................................................................... 47

Path Configuration .................................................................................................... 48

Security Configuration............................................................................................... 48

Performance Settings................................................................................................ 51

Remote Authentication: Users, Groups, and Access Permissions........................... 52

Overview............................................................................................................................52

Relationship between Users and Group Entries ...............................................................52

Create or Change Group Accounts ...................................................................................53

Assign Port Access Permissions .......................................................................................54

Delete Group Accounts .....................................................................................................55

Create or Change User Accounts .....................................................................................55

Delete User Accounts........................................................................................................57

Remote Authentication Implementation .................................................................... 58

Introduction........................................................................................................................58

Remote Authentication Implementation ............................................................................58

General Settings for Remote Authentication.....................................................................60

Time and Date........................................................................................................... 64

View Dominion KSX Status....................................................................................... 65

Restart or Shutdown the Dominion KSX ................................................................... 65

Diagnostics................................................................................................................ 65

Appendix A: Specifications .......................................................... 67

Remote Connection .................................................................................................. 67

Raritan Remote Client (RRC) Software..................................................................... 67

KVM Input ................................................................................................................. 67

Appendix B: Serial Port Pin-Out Diagrams ................................... 69

Dominion KSX RJ45 Serial Pin-Out .......................................................................... 69

SCSDB25F Nulling Serial Adapter Pin-Out............................................................... 69

SCSDB25M Nulling Serial Adapter Pin-Out.............................................................. 69

SCSDB9F Nulling Serial Adapter Pin-Out................................................................. 70

SCSDB9M Nulling Serial Adapter Pin-Out................................................................ 70

Custom, Nulling RJ45 Cable ..................................................................................... 71

CRLVR-15 Custom Rollover Cable for Most Sun / Cisco RJ45 Serial Ports............. 71

Appendix C: SNMP Features......................................................... 73

Appendix D: FAQ........................................................................... 75

Appendix E: Troubleshooting ....................................................... 77

Problems and Suggested Solutions .......................................................................... 77

Event Log File and On-Screen Error Codes ............................................................. 83

Important Information

Login

• The default Dominion KSX login user name is admin, with the password raritan. This user

has administrative privileges.

• Passwords are case sensitive and must be entered in the exact case combination in which they

were created.

• The default password raritan must be entered entirely in lowercase letters.

• To ensure security, change the default password as soon as possible.

Default IP Address

• Dominion KSX ships with the default IP address of 192.168.0.192.

Firmware

• This manual applies to Dominion KSX Firmware v3.2 and above.

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CHAPTER 1: INTRODUCTION 1

Chapter 1: Introduction

Dominion KSX Overview

Congratulations on your purchase of Dominion KSX, the complete solution for remote office
administration. Dominion KSX is the first hardware-based integrated solution to provide remote
KVM access, serial device management and power control in a single unit. With Dominion KSX,
administrators may troubleshoot and control remote office server closets as if physically present
at the branch office. Unlike remote control software solutions, Dominion KSX provides:

• One consolidated view of all IT equipment deployed at branch office locations

• A single, platform-independent solution offering centralized, integrated, and secure control

• Network-independent access via built-in modem for emergency access even when the

network is down

• BIOS-level control of KVM equipment and console level control of serial devices

Raritan's Dominion KSX is designed specifically to make the management of your IT
infrastructure at branch locations easier, faster, and more cost-effective. This innovative device
combines secure console level access and cold-start power control of everything in your server
closets. This means from anywhere you access the Web, you can directly access, troubleshoot,
and even reboot all of your remote equipment including:

• Domain Servers

• File/Print Servers

• Headless Servers

• Network Appliances

• Serial IT Equipment

• Switches

• Routers

• Firewalls

• Security Interfaces

• Application Servers

• Load Balancers

• Environmental Control

2 DOMINION KSX USER MANUAL

Product Photos

Dominion KSX Stacked View

Dominion KSX Rear View

CHAPTER 1: INTRODUCTION 3

Product Features

Access

• Remote access via the Internet, LAN/WAN, or dial-up modem

• Single integrated solution for remote serial console and KVM console access

• Web browser accessible

• Integrated, graphical remote power control interface

• Integrated modem allows remote office devices to be accessible even if network is

unavailable

• Remote access to 4 or 8 KVM ports

• Remote access to 4 or 8 serial console ports

Performance

• Superior compression algorithm for exceptional performance over low-bandwidth

connections

• No impact on target server performance

• Automatic sensing of video resolution for optimum display

• High-performance mouse tracking and synchronization

Security

• SSL 128-bit RSA public key, 128-bit RC4 private key encryption

• Single, configurable TCP port for firewall protection

• Supports RADIUS authentication protocol

• Port-level authorization

Administration

• Remote Administration via Web Browser interface

• SNMP Support

• Firmware upgradeable over Ethernet

• Simplified installation and user interface

• Local user console for direct analog access to KVM devices

• Extensive downloadable user event log

• DHCP or fixed IP addressing

4 DOMINION KSX USER MANUAL

Terminology

This manual makes use of the following terms to indicate components of a typical Dominion
KSX configuration. While reading the manual, please refer to the diagram below for clarification
when necessary.

Target KVM Servers

Target Serial Devices

Remote PC

Local Access Console

Local Admin Console

Servers with graphical video cards and user interfaces, such as
Windows, Linux, Solaris, etc. to be accessed remotely via
Dominion KSX.

Serially-controlled (RS-232) devices to be accessed remotely via
Dominion KSX. For example, headless servers, routers, switches,
CSU/DSU, etc.

A networked Windows-based computer used to access and
control target devices connected to Dominion KSX.

An optional user console, consisting of a PS/2 keyboard, PS/2
mouse, and multi-sync VGA monitor, directly attached to
Dominion KSX to control Target KVM Servers locally (not
through the network).

A PS/2 keyboard and VGA monitor directly attached to
Dominion KSX, used for administration and setup. From this
console, Dominion KSX administration menus can be performed
directly. Target KVM Servers and Target Serial Devices cannot
be viewed using this screen.

While Dominion KSX also allows remote administration via
the network, the local admin console provides the most
convenient means to perform initial setup.

CHAPTER 1: INTRODUCTION 5

Note: Please remember that the locations of the Local and the Admin ports depend on the KSX
model. Dominion KSX units have a label on the underside of the chassis identifying the hardware
version. The models that read either: Chassis RX440-F/S-0B or -0D or Chassis RX880-F/S-0B or

-0D have the Local Admin ports on the rear panel and Local Access Console ports on the front
panel (behind the bezel). For those models with labels that read Chassis RX440-F/S-0F or
Chassis RX880-F/S-0F; these locations are reversed: the Local Admin ports are found on the
front panel (behind the bezel) and Local Access Console ports are on the rear panel. Please
consult the labeling on your Dominion KSX unit to determine where the Local and Admin ports
are located.

Package Contents

Dominion KSX ships as a fully configured stand-alone product in a standard 1U 19” rackmount
chassis, along with the following contents:

(1) Dominion KSX unit

(1) Dominion KSX Quick Installation
and Setup Guide

(1) Raritan User Manual CD-ROM

(1) Raritan Remote Client software
CD-ROM

(1) Rackmount Kit

(1) AC Power Cord

(1) RJ11 telephone cord

(1) Cat5 Network cable

6 DOMINION KSX USER MANUAL

CHAPTER 2: INSTALLATION 7

Chapter 2: Installation

Configuring Target KVM Servers

Before installing Dominion KSX, you must first configure any target KVM servers that you wish
to access via Dominion KSX in order to ensure optimum performance, as outlined below. Note
that the following configuration requirements apply only to Target KVM Servers, not to the
computers that you will be using to access Dominion KSX remotely (see Chapter 1:
Introduction, Terminology).

Server Video Resolution

Ensure that each Target KVM Server’s video resolution and refresh rate is supported by
Dominion KSX, and the signal is non-interlaced. Dominion KSX supports the following video
resolutions:

Text Modes

640x480 @ 60Hz

640x480 @ 72Hz

640x480 @ 75Hz

640x480 @ 85Hz

800x600 @ 56Hz

800x600 @ 60Hz

800x600 @ 72Hz

800x600 @ 75Hz

800x600 @ 85Hz

1024x768 @ 60Hz

1024x768 @ 70Hz

1024x768 @ 75Hz

1024x768 @ 85Hz

1152x864 @ 60Hz

1152x864 @ 75Hz

1280x1024 @ 60Hz

Desktop Background

For optimal bandwidth efficiency and video performance, target servers running graphical user
interfaces such as Windows, Linux, X-Windows, Solaris, and KDE should be configured with
desktop backgrounds set to a predominantly solid, plain, light-colored graphic. Backgrounds
featuring photos or complex gradients should be avoided.

Windows XP / Windows 2003 Settings

On target servers running Microsoft Windows XP, disable the “Enhanced Pointer Precision”
option, and set the mouse motion speed to exactly the middle speed setting. These parameters are

found in Control Panel → Mouse → Mouse Pointers.

Note: For Target Servers running Windows NT, 2000, or XP, you may wish to create a username
that is to be used only for remote connections through Dominion KSX. This will enable you to
keep the Target Server’s slow mouse pointer motion/acceleration settings exclusive to the
Dominion KSX connection only, as other users may desire faster mouse speeds.

Disable transition effects in Control Panel → Display → Appearance → Settings.

8 DOMINION KSX USER MANUAL

Note: Windows XP and 2000 login screens revert to pre-set mouse parameters that differ from
those suggested for optimal Dominion KSX performance. As a result, mouse sync will not be
optimal at these screens. If you are comfortable adjusting the registry on Windows target servers,
you can obtain better Dominion KSX mouse synchronization at login screens by using the
Windows registry editor to change the following settings: Default user mouse motion speed = 0;
mouse threshold 1= 0; mouse threshold 2 = 0.

Windows 2000 / ME Settings

On target servers running Microsoft Windows 2000 / ME, set the mouse pointer acceleration to
“none” and the mouse motion speed exactly to the middle speed setting. These parameters are

found in Control Panel → Mouse.
Disable transition effects in Control Panel → Display → Effects.

Windows 95 / 98 / NT Settings

On target servers running Microsoft Windows 95 / 98 / NT, set the mouse motion speed to the

slowest setting in Control Panel → Mouse → Motion.
Disable window, menu, and list animation in Control Panel → Display → Effects.

Linux Settings

On target servers running Linux graphical interfaces, set the mouse acceleration to exactly 1 and
set threshold to exactly 1.

As mentioned above, please ensure that each target server running Linux is using a resolution
supported by Dominion KSX at a standard VESA resolution and refresh rate. Each Linux target
server should also be set so the blanking times are within +/- 40% of VESA standard values.

To check for these parameters:

• Go to the Xfree86 Configuration file XF86Config

• Using a text editor, disable all non-Dominion KSX supported resolutions

• Disable the virtual desktop feature, which is not supported by Dominion KSX

• Check blanking times (+/- 40% of VESA standard).

• Restart computer

Note: In many Linux graphical environments, the command <Ctrl+Alt+Plus> will change the
video resolution, scrolling through all available resolutions that remain enabled in the
XF86Config file.

Sun Solaris Settings

As mentioned, all target servers must be configured to one of the display resolutions supported by
Dominion KSX, as listed on page 6. The most popular supported resolutions for Sun machines
are:

• 1024x768@60Hz

• 1024x768@70Hz

• 1024x768@75Hz

• 1024x768@85Hz

• 1152x900@66Hz

• 1152x900@76Hz

• 1280x1024@60Hz

Target servers running the Solaris operating system must output VGA video (H-and-V sync, not
composite sync). To change your Sun video card output from composite sync to the non-default

CHAPTER 2: INSTALLATION 9

VGA output, first issue the Stop+A command to drop to bootprom mode. Then, issue the
command:

setenv output-device screen:r1024x768x70

to change the output resolution. Issue the “boot” command to reboot the server.

Alternatively, you may contact your Raritan representative to purchase a video output adapter.
13W3 Suns with composite sync output require APSSUN II Raritan guardian for use with
Dominion KSX. HD15 Suns with composite sync output require 1396C Raritan converter to
convert from HD15 to 13W3 and an APSSUN II Raritan guardian converter to support composite
sync. HD15 Suns with separate sync output require an APKMSUN Raritan guardian for use with
Dominion KSX.

On target servers running the Solaris operating system, set the mouse acceleration value to
exactly 1 and threshold to exactly 1.

This can be performed from the graphical user interface (as shown below), or with the command
line “xset mouse a t” where “a” is the acceleration and “t” is the threshold.

Apple Macintosh Settings

For target servers running an Apple Macintosh operating system, while no specific mouse setting
is required, please be aware that while using Dominion KSX to access and control your target
server, you must set the Dominion KSX client (Raritan Remote Client) to “single cursor” mode
(see Chapter 3: Raritan Remote Client, Remote KVM Console Control, Single Mouse Mode).

Dual cursor mode is not supported; the two mouse pointers will not appear in sync if you attempt
to control a Macintosh server via Dominion KSX in dual cursor mode.

Configuring Target Serial Devices

For each target serial device that you wish to connect to Dominion KSX for remote access, please:

• Ensure that the serial terminal settings are set to a VT-100 emulation. Dominion KSX

supports only standard VT-100 emulation.

• Either change the serial communication parameters to 9600 baud N-8-1 (Dominion KSX

default), or note the communication parameters for later reference.

Configuring Network Firewall Settings

If you wish to access Dominion KSX through a network firewall, your firewall must allow
communication on TCP Port 5000. Alternatively, Dominion KSX can be configured to use a
different TCP port of your own designation (see Chapter 4: Administrative Functions,
Network Configuration).

Optional: If you wish to take advantage of Dominion KSX's web-access capabilities, the firewall
must also allow inbound communication on TCP Port 443 – the standard TCP port for HTTPS
communication. If you wish to take advantage of Dominion KSX's automatic redirection of
HTTP requests to HTTPS (i.e., so users may type the more common, "http://xxx.xxx.xxxx",
instead of "https://xxx.xxx.xxxx"), then the firewall must also allow inbound communication on
TCP Port 80 – the standard TCP port for HTTP communication.

10 DOMINION KSX USER MANUAL

Physical Connections

Back Panel of Dominion KSX

AC Power Line

Attach the included AC power cord to Dominion KSX and into an AC Power Outlet.

Network Port

Connect a standard Ethernet cable from the network port to an Ethernet switch, hub, or router.

Power Control Port (optional)

To employ Dominion KSX’s integrated power control graphical interface, connect a standard
Cat5 Ethernet cable from the port labeled “Power Control” to the equivalently labeled port found
on a Raritan Remote Power Control unit (p/n PCR8, PCS12, or PCS20).

Note: This port works only with Raritan brand Remote Power Control units. You may use similar
products from other vendors by connecting them as a standard serial device. However, note that
Dominion KSX does not present a graphical interface to other vendors’ power control products,
only a standard command-line interface; Dominion KSX’s graphical power control interface
applies only to Raritan brand Remote Power Control units.

CHAPTER 2: INSTALLATION 11

Local Admin Console

Attach a PS/2 keyboard and multisync monitor to the appropriate ports (see diagram on previous
page) of the Dominion KSX unit. Depending on your KSX model, the local Admin Console ports
may be on the front or the back panel (remove the front bezel by pulling it horizontally towards
you). The local Admin Console is very useful during initial setup, and may be removed thereafter.

Note: Please remember that the locations of the Local and the Admin ports depend on the KSX
model. Dominion KSX units have a label on the underside of the chassis identifying the hardware
version. The models that read either: Chassis RX440-F/S-0B or -0D or Chassis RX880-F/S-0B or

-0D have the Local Admin ports on the rear panel and Local Access Console ports on the front
panel (behind the bezel). For those models with labels that read Chassis RX440-F/S-0F or
Chassis RX880-F/S-0F; these locations are reversed: the Local Admin ports are found on the
front panel (behind the bezel) and Local Access Console ports are on the rear panel. Please
consult the labeling on your Dominion KSX unit to determine where the Local and Admin ports
are located.

Telephone Line Port (optional)

Dominion KSX features an integrated modem for remote access even when the LAN/WAN is
unavailable. Use the included telephone cable to connect the port labeled “Tel Line” to an analog
telephone jack.

Serial Input Ports

Connect RS-232 serially-controlled devices to Dominion KSX for the ability to remotely access
terminal console ports on devices such as headless servers, routers, switches, and network
appliances. For each serial console port for which you wish to provide remote access via
Dominion KSX, connect the serial interface to Dominion KSX as appropriate to the physical
form factor of your serial console port:

• DB9 Serial Ports: Attach one end of a standard, straight-through Cat5 cable to an

unoccupied RJ45 serial port on the back of your Dominion KSX. Attach the other end of the
Cat5 cable to a Raritan nulling serial adapter: P/N ASCSDB9F for DB9 (M) serial ports; and
P/N ASVSDB9M for DB9 (F) serial ports. Then, attach the Raritan nulling serial adapter
directly to your device’s serial console port.

• DB25 Serial Ports: Attach one end of a standard, straight-through Cat5 cable to an

unoccupied RJ45 serial port on the back of your Dominion KSX. Attach the other end of the
Cat5 cable to a Raritan nulling serial adapter: P/N ASCSDB25F for DB25 (M) serial ports;
and P/N ASVSDB25M for DB25 (F) serial ports. Then, attach the Raritan nulling serial
adapter directly to your device’s serial console port.

• RJ45 Serial Ports (from Sun and Cisco): Most Sun and Cisco RJ45 Serial Ports may be

connected directly to an unoccupied RJ45 serial port on the back of your Dominion KSX,
using a “rollover” cable whose pin-outs are described in Appendix B: Serial Port Pin-Out
Diagrams, “CRLVR-15 Custom Rollover Cable for Most Sun / Cisco RJ45 Serial Ports”.
This cable is often provided by Sun and Cisco in shipments of their products whose serial
ports have the RJ45 form factor. If not, this cable may be purchased directly from Raritan –
order part number CRLVR-15.

• RJ45 Serial Ports (from vendors other than Sun and Cisco): Unfortunately, no widely

accepted standard for RS-232 serial signal transmission through an RJ45 form factor port
currently exists. Therefore, to connect an RJ45 serial port to Dominion KSX, refer to your
vendor’s product manual to obtain a pin-out diagram of its RJ45 serial console port. Then,
using Cat5 cable with RJ45 terminators, crimp a cable in order whose pin-out corresponds
correctly to Dominion KSX specifications as found in Appendix B of this manual.

12 DOMINION KSX USER MANUAL

For your reference, the following chart can assist you in creating, modifying, or confirming such
a custom cable:

Dominion

KSX Serial

Port Pin

1 RTS CTS

2 DTR DSR and DTD §

3 TXD RX (“RXD”)

4 GND GND

5 SGND GND or SGND

6 RXD TX (“TXD”)

7 DSR DTR

8 CTS RTS

Notes:

* Standard serial nulling signal associations as specified by RS-232.
** Fill in this column with values specified by the device manual provided with your serially-controlled device.

§

In most cases, this signal is optional – generally used only if hardware flow control is enabled.

Function

Proper Nulling

Connection to

Your Serial Console*

§

§

§

Port Pin of Your

Serial

Console**

KVM Input Ports

To connect servers with graphical video cards, such as those running Microsoft Windows or
Linux, attach the DB25 end of a Raritan KVM Console Cable (p/n CCPTxxx) to a KVM port
found on the back panel of Dominion KSX. Connect the other end of the cable to corresponding
PS/2 keyboard, mouse, and VGA video ports of the server to which you wish to provide remote
network access.

KVM Output / Local Access Console Ports (optional)

For convenient access to Target KVM Servers while onsite (in the presence of Dominion KSX),
you may choose to take advantage of Dominion KSX’s Local Access Console ports, located on
the front or the rear of the chassis, depending on your model. If the ports are on the front panel,
remove the front bezel by pulling it horizontally towards you. Then, attach a multisync VGA
monitor, PS/2 mouse, and PS/2 keyboard to the ports located on the right hand side.

When accessing the Dominion KSX locally, there will be no graphical user interface. Instead, to
change ports, press the SCROLL LOCK key twice and then press the number key of the port
you wish to view (1 through 4 for DKSX440, 1-8 for DKSX880), and then press ENTER.

Hot Key combinations for local access control:

SCROLL LOCK + SCROLL LOCK + # key

Go to port number #

SCROLL LOCK + SCROLL LOCK + 

Go to previous active port

SCROLL LOCK + SCROLL LOCK + 

Go to next active port

SCROLL LOCK + SCROLL LOCK + Z

Activate autoscan mode (exit autoscan mode by pressing any key except CTRL, ALT, SHIFT,
or Window key.)

CHAPTER 2: INSTALLATION 13

Initial Configuration

The steps below allow you to quickly set up Dominion KSX for the first time using the
Dominion KSX Setup Wizard. The Dominion KSX Setup Wizard appears only when accessing
the Administrative Menus on an unconfigured Dominion KSX, and guides you through initial
configuration parameters. The easiest way to perform this initial configuration is by using the
Local Admin Console (see ‘Physical Connection’ instructions in the previous sections).

1. Power ON Dominion KSX via the power switch on the back of the Dominion KSX unit.

2. The Welcome to Dominion KSX Setup Wizard Screen will appear on the Local Admin

Console.

3. Press the letter B on the Local Admin Console keyboard to begin the Dominion KSX Setup

Wizard.

4. All entered key codes will be saved and the Network Configuration Screen will appear.

5. Use the TAB,  (up arrow) or  (down arrow) keys to select each line on the Network
Configuration screen and the SPACE bar or the  or  keys to toggle between available
entries. Press ENTER, TAB, or the  key when your entry on each line is complete. Below
are descriptions of each field, and the appropriate values to assign.

• Name: Designate a unique name for this Dominion KSX unit, for example, “Miami Data

Center.” The default name is Dominion KSX.

• Enable Ethernet Interface: Designates whether Dominion KSX should enable its Ethernet

adapter as active (default: YES).

Note: Network connections must be 10BASE-T or 100BASE-TX Ethernet

14 DOMINION KSX USER MANUAL

- Line Speed & Duplex: Enter the visual efficiency for the monitor: Auto detect 10

Mbps/Full Duplex, 10 Mbps/Half Duplex, 100 Mbps/Full Duplex, or 100 Mbps/Half
Duplex

- Obtain IP address automatically (DHCP):

♦ YES: Enables dynamic IP addressing for

boots, it requests an IP address from the local DHCP server. Note that this

KSX

setting can make remote access to

Dominion KSX from outside the LAN difficult,

Dominion KSX. Each time Dominion

since the dynamically assigned IP address must be known in order to initiate a
connection.

♦ NO (default): Assigns a fixed IP address to the

Dominion KSX unit

(recommended).
 IP Address: Enter the IP address for

Dominion KSX given by your

Network Administrator.

 Subnet Mask: Enter a Subnet Mask provided by your Network

Administrator.

 Default Gateway: Enter the Default Gateway if your Network

Administrator specifies one.

• Enable Modem Interface: Enables Dial-up Modem access (default: NO). Dominion KSX

models have an integrated modem. Change to YES to enable dial-up modem access.

• Enable Web Browser Interface: Enables web browser access to Dominion KSX (default:

YES).

• Use Default TCP Port 5000:

- YES (default): Utilizes the default port 5000.

- NO: Enter an alternate port number.

Note: In order to access Dominion KSX from beyond a firewall, your firewall settings must
enable two-way communication through the default port 5000 or the non-default port configured
above.

6. Press Ctrl+S to save entries. The Main Menu will appear.

7. On the Main Menu, type R to restart and then press ENTER.

8. When prompted, press the letter R to restart Dominion KSX.

CHAPTER 2: INSTALLATION 15

9. Dominion KSX will restart and the Dominion KSX Initialization screen will appear upon
boot up.

10. Congratulations! Dominion KSX is now ready for initial connection.

Proceed to the next section to initiate your first remote connection to Dominion KSX. After you
have become familiar with the remote operation of Dominion KSX, consult Chapter 4:
Administrative Functions to review the complete administrative functions provided by
Dominion KSX.

16 DOMINION KSX USER MANUAL

Connect to Dominion KSX Remotely

Having completed the physical installation of Dominion KSX, you are now ready to establish an
initial network connection. Below are basic instructions for doing so. Please see Chapter 3:
Raritan Remote Client for detailed instructions, being sure to review the “KVM Session
Properties” and “Color Calibration” sections to optimize your Dominion KSX performance for
Target KVM Servers.

Launch Raritan Remote Client (RRC)

1. Log into any Windows-based computer with network access to Dominion KSX.

2. If you are using Windows NT, 2000, XP, or 2003, ensure that you are not a “restricted” user.

3. Launch Microsoft Internet Explorer. Ensure that your Internet Explorer security settings
allow the download and execution of ActiveX controls.

Note: The Windows default security setting, “Medium”, will suffice.

4. In the text field found on the Internet Explorer “Address” bar, type in the IP address you
assigned to Dominion KSX in Step 5 of the previous section, “Initial Configuration.” Press
ENTER to load and launch the web access client, called Raritan Remote Client.

5. After launching Raritan Remote Client, you will see a tree list on the left-hand side of the
screen with a list of all automatically-detected Raritan devices found on your subnet. If you
do not find your Dominion KSX unit listed there by name, create one manually by selecting

Connection → New Profile on the menu bar. See Chapter 3: Raritan Remote Client, RRC

Navigator and Creating New Profiles for more information.

6. Double-click on the entry corresponding to your Dominion KSX unit, found on the left-hand
side of Raritan Remote Client.

CHAPTER 2: INSTALLATION 17

Establish a Connection

Immediately upon double-clicking on the entry corresponding to your Dominion KSX unit, found
on the left-hand side of Raritan Remote Client (RRC), Dominion KSX will request your user
credentials. Log on with the default username and password (admin/raritan). You will
immediately be connected to your Dominion KSX unit. Use the RRC Navigator, found on the
left-hand side of the RRC window, to select and connect to a port.

The RRC Navigator displays
any known Raritan
networked appliances in a
single view.
Select Connection  New
Profile to create new entries.

Click on
“Synchronize
Mouse” to converge
the mouse pointers
displayed in KVM
windows.

The RRC Toolbar
provides easy access
to RRC’s most
frequently utilized
features.

If a Raritan Remote Power Control
Unit is attached to Dominion KSX,
double-click on “PowerPort” in the
RRC Navigator to invoke the
graphical power control interface.

Double-click on
any serial or
KVM port to
establish access to
and control of the
device attached.

RRC works with many
different Raritan IP-based
products, each of which may
be configured remotely by
double-clicking on the
“Admin” port.

Note to CommandCenter Users

If you are using Dominion KSX in a CommandCenter configuration, perform the installation
steps as outlined above. After completing the steps in this chapter, please consult the
CommandCenter user guide to proceed with your installation. The rest of this user guide applies
primarily to users deploying Dominion KSX unit(s) without the integration functionality of
CommandCenter.

RRC provides
VT100 console
access to devices
connected to the
Serial Ports of
Dominion KSX.

The RRC Status
Bar provides real­time information
on connection
parameters.

When connected to a
KVM console port,
keystrokes and video
signals are transmitted in
real-time — exactly as if
you were situated locally.

18 DOMINION KSX USER MANUAL

CHAPTER 3: RARITAN REMOTE CLIENT (RRC) 19

Chapter 3: Raritan Remote Client

Invoking Raritan Remote Client (RRC) via Web Browser

Dominion KSX features Web Browser access, providing a connection from any Windows-based
Remote PC running Microsoft Internet Explorer 4.0+, Mozilla 1.1+, and Netscape 7+.

Security Settings

Accessing Dominion KSX via web browser requires your web browser to be configured to
appropriate settings. Specifically, in the Internet Explorer security settings tab:

• “Download Signed ActiveX controls” should be set to either “Enable” or “Prompt”

• “Run ActiveX controls and plug-ins” should be set to either “Enable” or “Prompt”

Please consult your Microsoft Internet Explorer documentation for details regarding these settings.

Note: Microsoft Windows 2000, Microsoft Windows XP, and Microsoft Windows 2003 restrict
certain types of users from downloading and running ActiveX controls and plug-ins, regardless of
the above settings in Internet Explorer. Please consult your Microsoft Windows documentation
for more information.

Launching Raritan Remote Client

1. After checking to ensure that your browser security settings have been configured
appropriately, type the IP address assigned to your Dominion KSX unit (see Chapter 2:

Installation, Initial Configuration) in the URL / Address text box of your web browser.

Note: Dominion KSX ships with the default IP address of 192.168.0.192

2. Dominion KSX redirects you to an HTTPS (128-bit) secure web page for launching Raritan
Remote Client.

20 DOMINION KSX USER MANUAL

3. Depending on your browser security configuration, you may see any or all of the following
dialog boxes, confirming access and launching of an externally-provided program. Click Yes
to advance through any of these prompts.

Note: Microsoft Windows 2000 and Microsoft Windows XP restrict certain types of users from
downloading and running ActiveX controls and plug-ins, regardless of the settings in Internet
Explorer and regardless of your approval of the above warnings. Please review the previous
section, "Security Settings", and consult your Microsoft Windows documentation for more
information.

Removing RRC from the Browser Cache

To remove RRC from your browser cache, whether to perform an upgrade, to save disk space, or
to remove evidence of RRC being executed on a PC, follow the standard procedure as proscribed
by your web browser software.

Directions for Internet Explorer v6.0:

1. If you have used RRC recently, exit and restart Internet Explorer.

2. On the Internet Explorer menu bar, select Tools → Internet Options.

3. When the "Internet Options" dialog box appears, click on "Settings."

4. When the "Settings" dialog box appears, click on "View Objects."

5. Internet Explorer will display a list of cached program objects. Select any entries named
"TeleControl Class", “Raritan Console”, or “Power Board” and delete them.

CHAPTER 3: RARITAN REMOTE CLIENT (RRC) 21

Optional: Installing Raritan Remote Client Software

Note: This step is optional. Dominion KSX can be accessed from a Remote PC either by
installing Raritan Remote Client software, or by launching Raritan Remote Client via web
browser (see previous section). While accessing Dominion KSX via web browser does not require
any software installation on the Remote PC, this section details the steps required to invoke
Raritan Remote Client using standalone software. This may be useful for accessing Dominion
KSX via modem, or if you wish to close firewall access to ports 80 and/or 443.

1. Insert the provided (RRC) CD-ROM into the CD-ROM drive of your PC. Make sure the RRC
version indicated is v3.10 or greater.

2. The RRC setup program will run automatically. If it does not, right-click on your PC’s CD­ROM drive in Windows Explorer and choose Auto Play.

3. Follow the on-screen instructions given by the InstallShield Wizard to complete TRC
installation on your Remote PC. Under “Select Components,” you must select either the US
version for a US Remote PC keyboard, or the Japanese version for a Japanese Remote PC
keyboard.

Note: The Japanese version of RRC enables a Japanese keyboard at the Remote PC and also
requires a Japanese keyboard to be set at the Target Server. The interface information remains in
English.

4. Depending upon the configuration of your PC, the RRC installation program may also
automatically install Direct X and Microsoft Foundation Class libraries if required. If this
occurs, you will be directed to restart your PC upon completing installation.

5. A Raritan Remote Client icon will be added to your desktop. Click on this icon to launch
Raritan Remote Client.

RRC Window Layout

Raritan Remote Client functions are grouped into five general sections on the screen. Each
section will be discussed in detail further in this chapter.

Menu Bar Toolbar

Navigator Remote Desktop Status Bar