Randell SSAC-40BSC Operation Manual
4/19/2006
PP MNL0602
OPERATOR’S MANUAL
This manual provides information on
installation, operating, maintenance,
trouble shooting & replacement parts for
OPEN DISPLAY CASE
SSAC-40BSC
NOTIFY C AR IER OF DAMA GE AT ONC E .
It is the responsibility of the consignee to inspect the
container upon receipt of s ame and to determine the
poss ibility of any damage, including concea led
damage. R andell s uggests that if you are suspicious
of damage to make a notation on the delivery receipt.
It will be the responsibility of the consignee to file a
claim with the carrier. We recommend that you do s o
at once.
Randell Manufacturing
Unified Brands, Inc
525 South Coldwater Rd • Weidman, MI 48893
888-994-7636 • Fax 888-864-7636 • unifiedbrands.net
Information contained in this document is known to be
current and accurate at the time of printing/creation.
Unified Brands recommends referencing our product line
websites, unifiedbrands.net, for the most updated product
information and specifications.
uniedbrands.net 2
Table of Contents
page 2………………………………….…………Congratulations
page 3……………………………………Parts & Service Hotline
page 3………………………………...…Serial Number Location
page 4-7……………………………….Randell Limited Warranty
page 8…………………………………………Unit Specications
page 9-10…………………………………………Unit Installation
page 11-12...……………………………………....Unit Operation
page 13-14…………………...Control Settings and Instructions
page 15-16……………………………..Preventive Maintenance
page 17………………………………………..Electrical Diagram
page 18……………………………………..……Troubleshooting
page 19-22…………………………….……..Replacement Parts
Congratulations on your recent purchase of Randell food service equipment,
and welcome to the growing family of satised Randell customers.
Our reputation for superior products is the result of consistent quality
craftsmanship. From the earliest stages of product design to successive steps
in fabrication and assembly, rigid standards of excellence are maintained by
out sta of designers, engineers, and skilled employees.
Only the nest heavy-duty materials and parts are used in the production of
Randell brand equipment. This means that each unit, given proper
maintenance will provide years of trouble free service to its owner.
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In addition, all Randell food service equipment is backed by
some of the best warranties in the food service industry and by
our professional sta of service technicians.
Retain this manual for future reference.
NO TICE: Due to a continuous program of product improvement, Randell
Manufacturing reserves the right to make changes in design and specications
without prior notice.
NOTICE: Please read the entire manual carefully before installation. If certain
recommended procedures are not followed, warranty claims will be denied.
MODEL NUMBER _________________________
SERIAL NUMBER _________________________
INSTALLATION DATE _____________________
The serial number is located in the mechanical housing.
800-621-8560
Randell Manufacturing Service
and Parts Hotline
4 800-621-8560
Warranty P olicies
Congratulations on your purchas e of a R andell Manufactured piece of equipment.
R andell believes strongly in the products it builds and backs them with the bes t
warranty in the industry. S tandard with every unit comes the peace of mind that
this unit has been thoroughly engineered, properly tested and manufactured to
excruciating tolerances, by a manufacturer with over 25 years of industry presence.
On top of that front end commitment, R andell has a dedicated s taff of certified
technicians that monitor our own technical service hotline at 1-800-621-8560 to
as s ist you with any questions or concerns that may arise after delivery of your new
R andell equipment.
PARTS WARRANTY
1. One year parts replacement of any and all parts that are found defective in
material or workmanship. Randell warrants all component parts of
manufactured new equipment to be free of defects in material or workmanship,
and that the equipment meets or exceeds reasonable industry standards of
performance for a period of one year from the date of shipment from any
Randell factory, assembly plant or warehouse facility.
NOTE: warranties are eective from date of shipment, with a thirty day
window to allow for shipment, installation and set-up. In the event
equipment was shipped to a site other than the nal installation site,
Randell will warranty for a period of three months following installation,
with proof of starting date, up to a maximum of eighteen months from the
date of purchase.
2. Free ground freight of customer specied location for all in warranty parts
within continental U.S. Component part warranty does not cover glass
breakage or gasket replacement. Randell covers all shipping cost related to
component part warranty sent at regular ground rates (UPS, USPS). Freight
or postage incurred for any express or specialty methods of shipping are
the responsibility of the customer.
LABOR COVERAGE
In the unlikely event a Randell manufactured unit fails due to defects in
materials or workmanship within the rst ninety days, Randell agrees to pay
reasonable labor incurred. During the rst ninety days, work authorizations are
not required for in warranty repairs. However, repair times are limited to
certain ex rate schedules and hours will be deducted from service invoices if
they exceed allowed times without prior approval and a work authorization
number. Warranties are eective from date of shipment, with a thirty day
window to allow for shipment, installation and setup. Where equipment is
shipped to any site other than nal installation, Randell will honor the labor
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warranty for a period of ninety days following installation with proof of starting
date, up to a maximum of nine months from date of purchase. Travel time is
limited to one hour each direction or two hours per invoice . Any travel time
exceeding two hours will be the responsibility of the customer.
Temperature adjustments are not covered under warranty, due to the wide
range of ambient conditions.
To request a warranty approval number, call our Field Service Department at:
1-800-621-8560
WHEN OPTIONAL 5 YEAR COMPRESSOR WARRANTY APPLIES
1. Provide reimbursement to servicing company for the cost of locally
obtained replacement compressor in exchange for the return of the
defective compressor sent back freight prepaid. Note: Randell
Manufacturing does limit amount of reimbursement allowed and does
require bill from local supply house where compressor was obtained
(customer should not pay servicing agent up front for compressor).
2. Provide repair at the manufacturing facility by requiring that the
defective unit be sent back to Randell freight prepaid. Perform repair at
the expense of Randell and ship the item back to the customer freight
collect.
3. Furnish complete condensing unit freight collect in exchange for the
return of the defective compressor sent back freight prepaid.
(Decisions on whether or not to send complete condensing units will be
made by Randell’s in-house service technician).
WHEN OPTIONAL LABOR EXTENSION POLICY APPLIES
Randell Manufacturing will provide reimbursement of labor invoiced to any
customer that has an optional labor extension of our standard warranty.
(Reasonable geographic and industry rates do apply) Randell oers both 1
and 2 year extensions. Labor extensions begin at the end of our standard
warranty and extend out 9 months to 1 calendar year or 21 months to 2
calendar years from date of purchase. Please contact Randell
Manufacturing’s technical service hotline at 1-800-621-8560 for details and
warranty authorization numbers.
WHEN EXPORT WARRANTIES APPLY
1. Randell Manufacturing covers all non-electrical components under the
same guidelines as our standard domestic policy.
2. All electrical components operated on 60 cycle power are covered
under our standard domestic policy.
3. All electrical components operated on 50 cycle power are covered for
90 days from shipment only.
4. Extended warranty options are not available from the factory.
ITEMS NOT COVERED UNDER WARRANTY
1. Maintenance type of repairs such as condenser cleaning, temperature
adjustments, clogged drains and unit leveling.
2. Randell does not cover gaskets under warranty. Gaskets are a
maintenance type component that are subject to daily wear and tear
and are the responsibility of the owner of the equipment. Because of
6 800-621-8560
the unlimited number of customer related circumstances that can cause
gasket failure all gasket replacement issues are considered nonwarranty. Randell recommends thorough cleaning of gaskets on a
weekly basis with a mild dish soap and warm water. With proper care
Randell gaskets can last up to two years, at which time we recommend
replacement of all gaskets on the equipment for the best possible
performance.
NOTICE: FOOD LOSS IS NOT COVERED UNDER WARRANTY
3. Repairs caused by abuse such as broken glass, freight damage, or
scratches and dents.
4. Electrical component failure due to water damage from cleaning
procedures.
QUOTATIONS
Verbal quotations are provided for customer convenience only and are
considered invalid in the absence of a written quotation. Written quotations
from Randell are valid for 30 days from quote date unless otherwise specied.
Randell assumes no liability for dealer quotations to end-users.
SPECIFICATION & PRODUCT DESIGN
Due to continued product improvement, specication and product design may
change without notice. Such revisions do not entitle the buyer to additions.
Changes or replacements for previously purchased equipment.
SANITATION REQUIREMENTS
Certain areas require specic annotation requirements other than N.S.F. &
U.L. standards. Randell must be advised of these specications before
fabrication of equipment. In these special circumstances, a revised quotation
may be required to cover additional costs. Failure to notify Randell before
fabrication holds the dealer accountable for all additional charges.
CANCELLATIONS
Orders canceled pri or to production scheduling e nte red into
engineering/production and cancelled are subject to a cancellation charge
(contact factory for details).
STORAGE CHARGES
Randell makes every eort to consistently meet our customer’s shipment
expectations. If after the equipment has been fabricated, the customer
requests delay in shipment, and warehousing is required:
1. Equipment held for shipment at purchasers request for a period of 30
days beyond original delivery date specied will be invoiced and
become immediately payable.
2. Equipment held beyond 30 days after the original delivery date
specied will also include storage charges.
SHIPPING & DELIVERY
Randell will attempt to comply with any shipping, routing or carrier request
designated by dealer, but reserves the right to ship merchandise via any
responsible carrier at the time equipment is ready for shipment. Randell will
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