This manual provides information on installation, operating, maintenance,
troubleshooting & replacement parts for
40000 SERIES
MODELS 4030GA, 40026
NOTIFY CARRIER OF DAMAGE AT ONCE.
It is the responsibility of the consignee to inspect the container upon receipt of same and
to determine the possibility of any damage, including concealed damage. Randell
suggests that if you are suspicious of damage to make a notation on the deliv ery receipt.
It will be the responsibility of the consignee to file a claim with the carrier. We
recommend that you do so at once.
Congratulations on your recent purchase of Randell food service equipment, and welcome to
the growing family of satisfied Randell customers.
Our reputation for superior products is the result of consistent quality craftsmanship.
From the earliest stages of product design, to successive steps in fabrication and
assembly, rigid standards of excellence are maintained by our staff of designers,
engineers, and skilled employees.
Only the finest heavy-duty materials and parts are used in the production of Randell
brand equipment. This means that each unit, given proper maintenance, will provide years
of trouble free service to its owner.
In addition, all Randell food service equipment is backed by one of the best warranties
in the food service industry and by our professional staff of service technicians.
2
Retain this manual for future reference.
Notice: Due to a continuous program of product improvement, Randell Manufacturing
reserves the right to make changes in design and specifications without prior
notice.
Notice: Please read the entire manual carefully before
installation.
If certain recommended procedures are not followed, warranty
claims will be denied.
Model Number ________________________
Serial Number ________________________
Installation Date ________________________
Randell Manufacturing
Service and Parts
Hot Line
1-800-621-8560
3
RANDELL MANUFACTURING
SERIAL NUMBER LOCATIONS
FOR THE
4030GA & 40026SSA
This is a sample of a serial number tag.
The serial number tag is located on the outside cabinet.
Randell warrants all component parts of manufactured new equipment to be
free of defects in material or workmanship, and that the equipment meets
or exceeds reasonable industry standards of performance for a period of
one year from the date of shipment from any Randell factory, assembly
plant or warehouse facility.
Note: Warranties are effective from date of shipment, with a
thirty day window to allow for shipment, installation and set up.
In the event equipment was shipped to a site other than the final
installation site, Randell will warranty for a period of three
months following installation, with proof of starting date, up to a
maximum of eighteen months from date of purchase.
Component parts warranty does not cover glass breakage or gasket
replacement. Randell covers all shipping cost related to component part
warranty sent at regular ground rates (UPS, USPS). Freight or postage
incurred for any express or specialty methods of shipping is the
responsibility of the customer.
Labor Coverage
In the unlikely event a Randell manufactured unit fails due to defects in
materials or workmanship within the first ninety days, Randell agrees to
pay reasonable labor incurred. During the first ninety days work
authorizations are not required for in warranty repairs. However, repair
times are limited to certain flex rate schedules and hours will be
deducted from service invoices if they exceed allowed times without prior
approval and a work authorization number. Warranties are effective from
date of shipment, with a 30 day window to allow for shipment, installation
and setup. Where equipment is shipped to any site other than final
installation Randell will honor the labor warranty for a period of ninety
days following installation with proof of starting date, up to a maximum
of nine months from date of purchase. Travel time is limited to one hour
each direction or two hours per invoice. Any travel time exceeding two
hours will be the responsibility of the customer.
Note: Temperature adjustments are not covered under warranty, due
to the wide range of ambient conditions.
6
Five Year Extended Compressor Warranty
United States installations only:
Randell will pay for the replacement compressor only. Freight, labor,
refrigerant, handling and all other miscellaneous charges are the responsibility
of the customer. Randell will fulfill its warranty obligation by using one of the
four methods provided below, which will be selected by the Randell in house
service technician:
1. Provide reimbursement to servicing customer for the cost of the locally
obtained replacement compressor in exchange for the return of the defective
compressor returned to Randell freight prepaid. Randell does limit the amount of
reimbursement allowed and does require a copy of the local supply house bill for
replacement compressor.
Customer should not pay servicing agent up front for compressor.
2. Provide repair at the manufacturing facility by requiring that the defective
unit be sent back to Randell freight prepaid. Perform repair at the expense of
Randell and ship the item back to job location freight collect.
3. Furnish a replacement compressor freight collect in exchange for the return of
the defective compressor sent back freight prepaid.
4. Furnish complete condensing unit or replacement package freight collect in
exchange for the return of the defective compressor sent back freight prepaid,
(decisions based on whether or not to send complete condensing unit will be made
by Randell in-house service technician).
Export Warranty
Our export warranties will cover all non-electrical parts for the period of one
year from the date of shipment to be free of defects on material and workmanship.
Electrical parts are also covered if ordered and operated on 60 Hz. Electrical
components, ordered and operated on 50 Hz, are warranted for the first 90 days
from shipment only. Service labor is covered for the first 90 days with
authorization from factory prior to service. Warranty is automatically initiated
60 days from ship date. Inbound costs on any factory supplied items would be the
responsibility of the customer. Adherence to recommended equipment maintenance
procedures, according to the owner’s manual provided with each unit, is required
for this warranty to remain in effect, and can have a substantial effect on
extending the service life of your equipment. Equipment abuse voids any warranty.
Extended warranties are not available for parts, labor or compressors on units
shipped outside the United States.
7
Freight Damage
Any and all freight damage that occurs to a Randell piece of equipment as a result of
carrier handling is not considered warranty, and is not covered under warranty
guidelines. Any freight damage incurred during shipping needs to have a freight claim
filed by the receiver with the shipping carrier (note all damages on freight bill at time
of delivery). Internal or concealed damage may fall under Randell's responsibility
dependent upon the circumstances surrounding each specific incident and are at the
discretion of the Randell in-house service technician.
Gasket Coverage
Randell does not cover gaskets under warranty. Gaskets are a maintenance type component
that are subject to daily wear and tear and are the responsibility of the owner of the
equipment. Because of the unlimited number of customer related circumstances that can
cause gasket failure all gasket replacement issues are considered non-warranty. Randell
recommends thorough cleaning of gaskets on a weekly basis with a mild dish soap and warm
water. With proper care Randell gaskets can last up to two years, at which time we
recommend replacement of all gaskets on the equipment for the best possible performance.
Notice: FOOD LOSS IS NOT COVERED UNDER WARRANTY
8
Loading...
+ 16 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.