Randell 40024 Operation Manual

Randell Manufacturing, Inc.

OWNERS MANUAL

This manual provides information on installation, operating, maintenance, troubleshooting

&

replacement parts

for

40024 SERIES

NOTIFY CARRIER OF DAMAGE AT ONCE.

It is the responsibility of the consignee to inspect the container upon receipt of same and to
determine the possibility of any damage, including concealed damage. Randell suggests
that if you are suspicious of damage to make a notation on the delivery receipt. It will be
the responsibility of the consignee to file a claim with the carrier. We recommend that you

520 S. Coldwater Road Weidman MI 48893-9683

Phone [phone] Fax [phone]

April 16,2001 PP MNL00221

TABLE OF CONTENTS

Page 2......................................................................................... Factory Correspondence

Page 3 ……………........................……………………………………. Unit Specifications

Page 4 …………….............................……………………………… Randell Limited Warranty

Page 6 ……………………………………………....................……… Unit Installation

Page 7 …………………………………….................………………… Unit Operation.

Page 8…………………………………...........................………… Preventative Maintenance

Page 9…………………………………...............……………………… Troubleshooting

Page 11 …………………………………..................…………………… Part Figures

Retain this manual for future reference.
Notice:Due to a continuous program of product improvement, Randell reserves the right to make changes in

design and specifications without prior notice.
Notice:Read the entire manual before installation.
Model Number

Serial Number
Installation Date

Randell Manufacturing

Service and Parts

Hot Line

1-800-621-8560

Unit Specifications

For The

40024 Series

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The serial number tag is located on the inside of the display case by the evaporator fan.

Warranty Policies

Parts Warranty

Randell warrants all component parts of manufactured new equipment to be free of defects in material or
workmanship, and that the equipment meets or exceeds reasonable industry standards of performance for a
period of one year from the date of shipment from any Randell factory, assembly plant or warehouse facility.

Note: Warranties are effective from date of shipment, with a thirty day window to allow for shipment,
installation and set up. In the event equipment was shipped to a site other than the final installation
site, Randell will warranty for a period of three months following installation, with proof of starting
date, up to a maximum of eighteen months from date of purchase.

Component parts warranty does not cover glass breakage or gasket replacement. Randell covers all shipping
cost related to component part warranty sent at regular ground rates (UPS, USPS). Freight or postage in­curred for any express or specialty methods of shipping are the responsibility of the customer.

Labor Coverage

In the unlikely event a Randell manufactured unit fails due to defects in materials or workmanship within the
first ninety days, Randell agrees to pay reasonable labor incurred. During the first ninety days work authoriza­tions are not required for in warranty repairs. However, repair times are limited to certain flex rate schedules
and hours will be deducted from service invoices if they exceed allowed times without prior approval and a
work authorization number. Warranties are effective from date of shipment, with a 30 day window to allow for
shipment, installation and setup.
Where equipment is shipped to any site other than final installation Randell will honor the labor warranty for a

period of ninety days following installation with proof of starting
from date of purchase. Travel time is limited to one hour each direction or two hours per invoice. Any travel
time exceeding two hours will be the responsibility of the customer.

date, up to a maximum of nine months

Note: Temperature adjustments are not covered under warranty, due to the wide range of ambient
conditions

Five Year Extended Compressor Warranty

United States installations only:
Randell will pay for the replacement compressor only. Freight, labor, refrigerant, handling and all other miscel­laneous charges are the responsibility of the customer. Randell will fulfill its warranty obligation by using one of
the four methods provided below, which will be selected by the Randell in house service technician:

1. Provide reimbursement to servicing customer for the cost of the locally obtained replacement compressor in
exchange for the return of the defective compressor returned to Randell freight prepaid. Randell does limit
the amount of reimbursement allowed and does require a copy of the local supply house bill for replace
ment compressor.

Customer should not pay servicing agent up front for compressor.

2. Provide repair at the manufacturing facility by requiring that the defective unit be sent back to Randell freight
prepaid. Perform repair at the expense of Randell and ship the item back to job location freight Collect.

3. Furnish a replacement compressor freight Collect in exchange for the return of the defective compressor
sent back freight prepaid.

4. Furnish complete condensing unit or replacement package freight Collect in exchange for the return of the
defective compressor sent back freight prepaid. (decisions based on whether or not to send complete
condensing unit will be made by Randell in-house service technician).

Export Warranty

Our export warranties will cover all non electrical parts for the period of one year from the date of shipment to
be free of defects in material or workmanship. Electrical parts are also covered if ordered and operated on 60
Hz. Electrical components, ordered and operated on 50 Hz, are warranted for the first 90 days from shipment
only. Service labor is covered for the first 90 days with authorization from factory prior to service. Warranty is
automatically initiated 60 days from ship date. Inbound costs on any factory supplied items would be the
responsibility of the customer. Adherence to recommended equipment maintenance procedures, according to
the owners manual provided with each unit, is required for this warranty to remain in effect, and can have a
substantial effect on extending the service life of your equipment. Equipment abuse voids any warranty.
Extended warranties are not available for parts, labor or compressors on units shipped outside the United
States.

Freight Damage
Any and all freight damage that occurs to a Randell piece of equipment as a result of carrier handling is not
considered warranty, and is not covered under warranty guidelines. Any freight damage incurred during
shipping needs to have a freight claim filed by the receiver with the shipping carrier (note all damages on
freight bill at time of delivery). Internal or concealed damage may fall under Randell’s responsibility dependent
upon the circumstances surrounding each specific incident and are at the discretion of the Randell in-house
service technician.

Gasket Coverage

Randell does not cover gaskets under warranty. Gaskets are a maintenance type component that are subject
to daily wear and tear and are the responsibility of the owner of the equipment. Because of the unlimited